SNF

AVANTARA PALOS HEIGHTS

CCN: 145607 · PALOS HEIGHTS, IL 60463 · Cook County

Overview

Address
7850 WEST COLLEGE DRIVE, PALOS HEIGHTS, IL 60463
Phone
7083616990
Certified beds
184
Avg daily residents
144 (78% of beds filled)
Ownership
For-profit LLC
Provider type
Medicare and Medicaid
Medicare/Medicaid since
1989-03-15
Setting
Urban
2 /5
★★★★★
CMS Overall Rating

CMS 5-Star Ratings

CMS rates every Medicare/Medicaid-certified nursing home on four domains. The Overall rating is driven primarily by Health Inspection results, then adjusted up or down by Staffing and Quality Measures.

Overall Rating
Composite of Health Inspection, Staffing, and Quality Measures.
★★★★★ 2/5
Health Inspection
Based on the three most recent standard surveys, with more weight on recent results.
★★★★★ 2/5
Staffing
Weighted combination of RN and total nurse staffing hours per resident per day, case-mix adjusted.
★★★★★ 2/5
Quality Measures
15 resident-level quality measures split between long-stay and short-stay (post-acute) residents.
★★★★★ 2/5
Quality Measures breakdown
Long-Stay Quality Measures ★★★★★ 2/5
Short-Stay Quality Measures ★★★★★ 2/5

Staffing & Workforce

Direct-care staffing is the strongest operational driver of quality in nursing homes. Values are hours per resident per day, derived from payroll-based journal (PBJ) submissions. "Case-mix" adjusts for resident acuity; "Adjusted" is the CMS rating-input value.

Role Reported Case-mix expected Adjusted Federal floor
Total nurse
All nursing staff combined: RN + LPN + Aide
 3.94 4.78 3.18 ≥ 3.48
Registered Nurse (RN)
Licensed RN hours. Strongest driver of clinical outcomes.
 0.96 0.84 0.78 ≥ 0.55
Licensed Practical Nurse (LPN)
LPN/LVN hours. Often handles medication administration.
 0.78 1.06 0.63 —
Nurse aide
CNA hours. Bulk of direct resident care — bathing, feeding, mobility.
 2.20 2.88 1.77 —
Licensed (RN + LPN)
Combined licensed nurse coverage.
 1.74 — — —
Physical therapist
Rehabilitation therapist hours — important for post-acute / rehab admissions.
 0.06 — — —

Federal minimums (phasing in under the CMS 2024 minimum staffing rule) shown for reference. RN: 0.55 hrs/resident/day. Total nurse: 3.48 hrs/resident/day.

Weekend staffing

Total nurse (weekend)
3.77
hrs / resident / day
RN (weekend)
0.87
hrs / resident / day
Total nurse (adjusted, weekend)
3.05
hrs / resident / day

Weekend under-staffing is a common quality-of-care concern — adverse events are more frequent when licensed coverage drops.

Staff turnover

Total nursing staff turnover
55.6%
annual
RN turnover
53.5%
annual
Administrators departed
0
last 12 months

Resident acuity

Nursing Case-Mix Index
1.69
higher acuity than avg
Case-Mix Index Ratio
1.23
facility / state ratio

Health Inspections

CMS weights three inspection cycles to compute the Health Inspection rating: the most recent (50%), the second most recent (33%), and the oldest (17%). Each standard-survey deficiency is assigned a score based on scope and severity; complaint-survey findings and revisit scores are added to produce the cycle total.

Cycle Date Total defs. Standard Complaint Deficiency score Revisits Total score
Cycle 1 (most recent) 2025-09-18 17 14 3 136 1 136
Cycle 2/3 (prior) 2024-11-01 18 6 13 116 1 116
Total weighted health score
131.0
lower is better

Deficiencies (41)

Individual survey findings. Scope/severity uses the CMS A–L matrix: letters further down the alphabet indicate greater harm and wider scope, up through J–L (immediate jeopardy).

1 A/B/C No actual harm — minor
37 D/E/F Actual harm — potential for minor
3 G/H/I Actual harm
Tag Description Scope/Severity Survey date Corrected
0678 Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. D 2026-01-09 2026-01-19
0657 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. D 2025-09-18 2025-10-10
0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. E 2025-09-18 2025-10-10
0686 Provide appropriate pressure ulcer care and prevent new ulcers from developing. E 2025-09-18 2025-10-10
0688 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. D 2025-09-18 2025-10-10
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. D 2025-09-18 2025-10-10
0693 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. D 2025-09-18 2025-10-10
0695 Provide safe and appropriate respiratory care for a resident when needed. E 2025-09-18 2025-10-10
0755 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. D 2025-09-18 2025-10-10
0759 Ensure medication error rates are not 5 percent or greater. D 2025-09-18 2025-10-10
0760 Ensure that residents are free from significant medication errors. D 2025-09-18 2025-10-10
0761 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F 2025-09-18 2025-10-10
0812 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F 2025-09-18 2025-10-10
0814 Dispose of garbage and refuse properly. F 2025-09-18 2025-10-10
0880 Provide and implement an infection prevention and control program. E 2025-09-18 2025-10-10
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. G 2025-07-03 2025-07-18
0690 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. D 2025-07-03 2025-07-18
0550 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. D 2024-11-01 2024-11-19
0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. D 2024-11-01 2024-11-19
0697 Provide safe, appropriate pain management for a resident who requires such services. D 2024-11-01 2024-11-19
0732 Post nurse staffing information every day. C 2024-11-01 2024-11-19
0880 Provide and implement an infection prevention and control program. D 2024-11-01 2024-11-19
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. E 2024-11-01 2024-11-19
0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. D 2024-10-09 2024-10-28
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. G 2024-10-09 2024-10-28
0677 Provide care and assistance to perform activities of daily living for any resident who is unable. E 2024-09-13 2024-09-23
0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. D 2024-09-13 2024-09-23
0686 Provide appropriate pressure ulcer care and prevent new ulcers from developing. D 2024-09-13 2024-09-23
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. E 2024-08-08 2024-08-26
0550 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. E 2024-06-25 2024-07-05
0600 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. D 2024-06-25 2024-07-05
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. G 2024-01-29 2024-02-14
0550 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. D 2023-12-29 2024-01-12
0554 Allow residents to self-administer drugs if determined clinically appropriate. D 2023-12-29 2024-01-12
0686 Provide appropriate pressure ulcer care and prevent new ulcers from developing. D 2023-12-29 2024-01-12
0688 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. D 2023-12-29 2024-01-12
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. D 2023-12-29 2024-01-12
0849 Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. D 2023-12-29 2024-01-12
0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. D 2023-09-01 2023-09-08
0686 Provide appropriate pressure ulcer care and prevent new ulcers from developing. D 2023-09-01 2023-09-08
0686 Provide appropriate pressure ulcer care and prevent new ulcers from developing. D 2023-06-22 2023-07-02

Penalties (3)

Fines issued
2
last 3 years
Total fines
$29,168
Payment denials
1
Date Type Fine amount
2024-10-09 Fine $10,033
2025-07-03 Fine $19,135
2024-10-09 Payment Denial —

Source: CMS Nursing Home Penalties.

Financial Health (FY 2023)

Payer mix (share of resident days)

Medicare 20.6% Medicaid 17.3% Other 62.1%

Operating performance

Operating Margin
-2.4%
Total Margin
-2.2%
Occupancy Rate
72.0%
Cost per Resident Day
$66

Revenue & costs

Net Patient Revenue
$17.8M
Total Costs
$2.9M
Net Income
-$390K

Balance sheet

Total Assets
$23.4M
Total Liabilities
$23.9M
Fund Balance
-$426K
Current Ratio
1.03

Source: CMS SNF Cost Report (FY 2023). Cost report data lags by ~2 years.

Ownership & Corporate Structure

Chain: LEGACY HEALTHCARE

Chain ID
306
Facilities in chain
90
Legal business name
PHE SKILLED NURSING FACILITY LLC
Chain-average star ratings (for peer context)
Overall
3.0
Health
3.0
Staffing
2.6
QM
3.2

Owner / manager organizations (4)

Organization Role Association
CHAIM RAJCHENBACH DESCENDANTS TR UA 04282008 5% OR GREATER DIRECT OWNERSHIP INTEREST since 02/01/2023
DOROS GENERATION TRUST U/A/D 1/3/12 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 02/01/2023
OAKWAY OPERATIONS LLC 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 02/01/2023
LEGACY HEALTHCARE FINANCIAL SERVICES LLC OPERATIONAL/MANAGERIAL CONTROL since 02/01/2023

Owner / manager individuals (2)

Name Role Association
SHABAT, MENACHEM CORPORATE OFFICER since 02/01/2023
PERKOVIC, VALERIE W-2 MANAGING EMPLOYEE since 02/01/2023

Source: CMS Nursing Home Ownership. Percent ownership is rarely disclosed — CMS only requires it for specific roles.

Facility Features

CCRC
No
Hospital-based
No
Resident / family council
Resident
Sprinkler systems
Yes
Abuse citation flag
No
Methodology & sources

Full methodology →

All Data

Every labeled field shipped for this facility by CMS. No national median or percentile context is available for SNFs in the current release.

Download CSV

Show 113 rows
Source Metric Value Raw key
Cost Report Cost per Resident Day ($) $66 metrics.cost_per_resident_day
Cost Report Current Ratio 1.03 metrics.current_ratio
Cost Report fiscal_year 2,023 fiscal_year
Cost Report Medicaid Day Share (%) 17.3% metrics.medicaid_day_share
Cost Report Medicare Day Share (%) 20.6% metrics.medicare_day_share
Cost Report Net Income ($) $-390,352 metrics.net_income
Cost Report Net Patient Revenue ($) $17,754,840 metrics.net_patient_revenue
Cost Report Occupancy Rate (%) 72.0% metrics.occupancy_rate
Cost Report Operating Margin (%) -2.4% metrics.operating_margin
Cost Report Total Assets ($) $23,446,335 metrics.total_assets
Cost Report Total Costs ($) $2,906,384 metrics.total_costs
Cost Report Total Fund Balances ($) $-425,838 metrics.fund_balance
Cost Report Total Liabilities ($) $23,872,173 metrics.total_liabilities
Cost Report Total Margin (%) -2.2% metrics.total_margin
Provider Information Abuse Icon N Abuse Icon
Provider Information Adjusted LPN Staffing Hours per Resident per Day 0.62799 Adjusted LPN Staffing Hours per Resident per Day
Provider Information Adjusted Nurse Aide Staffing Hours per Resident per Day 1.77478 Adjusted Nurse Aide Staffing Hours per Resident per Day
Provider Information Adjusted RN Staffing Hours per Resident per Day 0.77756 Adjusted RN Staffing Hours per Resident per Day
Provider Information Adjusted Total Nurse Staffing Hours per Resident per Day 3.18033 Adjusted Total Nurse Staffing Hours per Resident per Day
Provider Information Adjusted Weekend Total Nurse Staffing Hours per Resident per Day 3.04568 Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Administrator turnover footnote — Administrator turnover footnote
Provider Information Automatic Sprinkler Systems in All Required Areas Yes Automatic Sprinkler Systems in All Required Areas
Provider Information Average Number of Residents per Day 144.1 Average Number of Residents per Day
Provider Information Average Number of Residents per Day Footnote — Average Number of Residents per Day Footnote
Provider Information Case-Mix LPN Staffing Hours per Resident per Day 1.06138 Case-Mix LPN Staffing Hours per Resident per Day
Provider Information Case-Mix Nurse Aide Staffing Hours per Resident per Day 2.88461 Case-Mix Nurse Aide Staffing Hours per Resident per Day
Provider Information Case-Mix RN Staffing Hours per Resident per Day 0.83660 Case-Mix RN Staffing Hours per Resident per Day
Provider Information Case-Mix Total Nurse Staffing Hours per Resident per Day 4.78259 Case-Mix Total Nurse Staffing Hours per Resident per Day
Provider Information Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day 4.21535 Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Chain Average Health Inspection Rating 3.0 Chain Average Health Inspection Rating
Provider Information Chain Average Overall 5-star Rating 3.0 Chain Average Overall 5-star Rating
Provider Information Chain Average QM Rating 3.2 Chain Average QM Rating
Provider Information Chain Average Staffing Rating 2.6 Chain Average Staffing Rating
Provider Information Chain ID 306 Chain ID
Provider Information Chain Name LEGACY HEALTHCARE Chain Name
Provider Information City/Town PALOS HEIGHTS City/Town
Provider Information CMS Certification Number (CCN) 145607 CMS Certification Number (CCN)
Provider Information Continuing Care Retirement Community N Continuing Care Retirement Community
Provider Information County/Parish Cook County/Parish
Provider Information Date First Approved to Provide Medicare and Medicaid Services 1989-03-15 Date First Approved to Provide Medicare and Medicaid Services
Provider Information Geocoding Footnote — Geocoding Footnote
Provider Information Health Inspection Rating 2 Health Inspection Rating
Provider Information Health Inspection Rating Footnote — Health Inspection Rating Footnote
Provider Information Latitude 41.675 Latitude
Provider Information Legal Business Name PHE SKILLED NURSING FACILITY LLC Legal Business Name
Provider Information Location 7850 WEST COLLEGE DRIVE,PALOS HEIGHTS,IL,60463 Location
Provider Information Long-Stay QM Rating 2 Long-Stay QM Rating
Provider Information Long-Stay QM Rating Footnote — Long-Stay QM Rating Footnote
Provider Information Longitude -87.813 Longitude
Provider Information Most Recent Health Inspection More Than 2 Years Ago N Most Recent Health Inspection More Than 2 Years Ago
Provider Information Number of administrators who have left the nursing home 0 Number of administrators who have left the nursing home
Provider Information Number of Certified Beds 184 Number of Certified Beds
Provider Information Number of Citations from Infection Control Inspections — Number of Citations from Infection Control Inspections
Provider Information Number of Facilities in Chain 90 Number of Facilities in Chain
Provider Information Number of Fines 2 Number of Fines
Provider Information Number of Payment Denials 1 Number of Payment Denials
Provider Information Nursing Case-Mix Index 1.69426 Nursing Case-Mix Index
Provider Information Nursing Case-Mix Index Ratio 1.22982 Nursing Case-Mix Index Ratio
Provider Information Overall Rating 2 Overall Rating
Provider Information Overall Rating Footnote — Overall Rating Footnote
Provider Information Ownership Type For profit - Limited Liability company Ownership Type
Provider Information Physical Therapist Staffing Footnote — Physical Therapist Staffing Footnote
Provider Information Processing Date 2026-03-01 Processing Date
Provider Information Provider Address 7850 WEST COLLEGE DRIVE Provider Address
Provider Information Provider Changed Ownership in Last 12 Months N Provider Changed Ownership in Last 12 Months
Provider Information Provider Name AVANTARA PALOS HEIGHTS Provider Name
Provider Information Provider Resides in Hospital N Provider Resides in Hospital
Provider Information Provider SSA County Code 141 Provider SSA County Code
Provider Information Provider Type Medicare and Medicaid Provider Type
Provider Information QM Rating 2 QM Rating
Provider Information QM Rating Footnote — QM Rating Footnote
Provider Information Rating Cycle 1 Health Deficiency Score 136 Rating Cycle 1 Health Deficiency Score
Provider Information Rating Cycle 1 Health Revisit Score 0 Rating Cycle 1 Health Revisit Score
Provider Information Rating Cycle 1 Number of Complaint Health Deficiencies 3 Rating Cycle 1 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 1 Number of Health Revisits 1 Rating Cycle 1 Number of Health Revisits
Provider Information Rating Cycle 1 Number of Standard Health Deficiencies 14 Rating Cycle 1 Number of Standard Health Deficiencies
Provider Information Rating Cycle 1 Standard Survey Health Date 2025-09-18 Rating Cycle 1 Standard Survey Health Date
Provider Information Rating Cycle 1 Total Health Score 136 Rating Cycle 1 Total Health Score
Provider Information Rating Cycle 1 Total Number of Health Deficiencies 17 Rating Cycle 1 Total Number of Health Deficiencies
Provider Information Rating Cycle 2 Number of Standard Health Deficiencies 6 Rating Cycle 2 Number of Standard Health Deficiencies
Provider Information Rating Cycle 2 Standard Health Survey Date 2024-11-01 Rating Cycle 2 Standard Health Survey Date
Provider Information Rating Cycle 2/3 Health Deficiency Score 116 Rating Cycle 2/3 Health Deficiency Score
Provider Information Rating Cycle 2/3 Health Revisit Score 0 Rating Cycle 2/3 Health Revisit Score
Provider Information Rating Cycle 2/3 Number of Complaint Health Deficiencies 13 Rating Cycle 2/3 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 2/3 Number of Health Revisits 1 Rating Cycle 2/3 Number of Health Revisits
Provider Information Rating Cycle 2/3 Total Health Score 116 Rating Cycle 2/3 Total Health Score
Provider Information Rating Cycle 2/3 Total Number of Health Deficiencies 18 Rating Cycle 2/3 Total Number of Health Deficiencies
Provider Information Registered Nurse hours per resident per day on the weekend 0.87404 Registered Nurse hours per resident per day on the weekend
Provider Information Registered Nurse turnover 53.5 Registered Nurse turnover
Provider Information Registered Nurse turnover footnote — Registered Nurse turnover footnote
Provider Information Reported Licensed Staffing Hours per Resident per Day 1.74108 Reported Licensed Staffing Hours per Resident per Day
Provider Information Reported LPN Staffing Hours per Resident per Day 0.77791 Reported LPN Staffing Hours per Resident per Day
Provider Information Reported Nurse Aide Staffing Hours per Resident per Day 2.19845 Reported Nurse Aide Staffing Hours per Resident per Day
Provider Information Reported Physical Therapist Staffing Hours per Resident Per Day 0.05728 Reported Physical Therapist Staffing Hours per Resident Per Day
Provider Information Reported RN Staffing Hours per Resident per Day 0.96318 Reported RN Staffing Hours per Resident per Day
Provider Information Reported Staffing Footnote — Reported Staffing Footnote
Provider Information Reported Total Nurse Staffing Hours per Resident per Day 3.93953 Reported Total Nurse Staffing Hours per Resident per Day
Provider Information Short-Stay QM Rating 2 Short-Stay QM Rating
Provider Information Short-Stay QM Rating Footnote — Short-Stay QM Rating Footnote
Provider Information Special Focus Status — Special Focus Status
Provider Information Staffing Rating 2 Staffing Rating
Provider Information Staffing Rating Footnote — Staffing Rating Footnote
Provider Information State IL State
Provider Information Telephone Number 7083616990 Telephone Number
Provider Information Total Amount of Fines in Dollars 29168.00 Total Amount of Fines in Dollars
Provider Information Total number of nurse staff hours per resident per day on the weekend 3.77274 Total number of nurse staff hours per resident per day on the weekend
Provider Information Total Number of Penalties 3 Total Number of Penalties
Provider Information Total nursing staff turnover 55.6 Total nursing staff turnover
Provider Information Total nursing staff turnover footnote — Total nursing staff turnover footnote
Provider Information Total Weighted Health Survey Score 131.000 Total Weighted Health Survey Score
Provider Information Urban Y Urban
Provider Information With a Resident and Family Council Resident With a Resident and Family Council
Provider Information ZIP Code 60463 ZIP Code