SNF

VETERANS HOME OF CALIFORNIA - WEST LOS ANGELES

CCN: 555917 · LOS ANGELES, CA 90049 · Los Angeles County

Overview

Address
11500 NIMITZ AVENUE, LOS ANGELES, CA 90049
Phone
4248328200
Certified beds
312
Avg daily residents
142 (46% of beds filled)
Ownership
Government (state)
Provider type
Medicare and Medicaid
Medicare/Medicaid since
2019-11-21
Setting
Urban
3 /5
★★★★★
CMS Overall Rating

CMS 5-Star Ratings

CMS rates every Medicare/Medicaid-certified nursing home on four domains. The Overall rating is driven primarily by Health Inspection results, then adjusted up or down by Staffing and Quality Measures.

Overall Rating
Composite of Health Inspection, Staffing, and Quality Measures.
★★★★★ 3/5
Health Inspection
Based on the three most recent standard surveys, with more weight on recent results.
★★★★★ 2/5
Staffing
Weighted combination of RN and total nurse staffing hours per resident per day, case-mix adjusted.
★★★★★ 5/5
Quality Measures
15 resident-level quality measures split between long-stay and short-stay (post-acute) residents.
★★★★★ 4/5
Quality Measures breakdown
Long-Stay Quality Measures ★★★★★ 4/5
Short-Stay Quality Measures — Data not available.

Staffing & Workforce

Direct-care staffing is the strongest operational driver of quality in nursing homes. Values are hours per resident per day, derived from payroll-based journal (PBJ) submissions. "Case-mix" adjusts for resident acuity; "Adjusted" is the CMS rating-input value.

Role Reported Case-mix expected Adjusted Federal floor
Total nurse
All nursing staff combined: RN + LPN + Aide
 6.03 2.94 7.94 ≥ 3.48
Registered Nurse (RN)
Licensed RN hours. Strongest driver of clinical outcomes.
 1.33 0.51 1.75 ≥ 0.55
Licensed Practical Nurse (LPN)
LPN/LVN hours. Often handles medication administration.
 1.11 0.65 1.46 —
Nurse aide
CNA hours. Bulk of direct resident care — bathing, feeding, mobility.
 3.60 1.77 4.73 —
Licensed (RN + LPN)
Combined licensed nurse coverage.
 2.44 — — —
Physical therapist
Rehabilitation therapist hours — important for post-acute / rehab admissions.
 0.03 — — —

Federal minimums (phasing in under the CMS 2024 minimum staffing rule) shown for reference. RN: 0.55 hrs/resident/day. Total nurse: 3.48 hrs/resident/day.

Weekend staffing

Total nurse (weekend)
5.54
hrs / resident / day
RN (weekend)
0.98
hrs / resident / day
Total nurse (adjusted, weekend)
7.29
hrs / resident / day

Weekend under-staffing is a common quality-of-care concern — adverse events are more frequent when licensed coverage drops.

Staff turnover

Total nursing staff turnover
23.5%
annual
RN turnover
11.1%
annual
Administrators departed
0
last 12 months

Resident acuity

Nursing Case-Mix Index
1.04
near national average
Case-Mix Index Ratio
0.75
facility / state ratio

Health Inspections

CMS weights three inspection cycles to compute the Health Inspection rating: the most recent (50%), the second most recent (33%), and the oldest (17%). Each standard-survey deficiency is assigned a score based on scope and severity; complaint-survey findings and revisit scores are added to produce the cycle total.

Cycle Date Total defs. Standard Complaint Deficiency score Revisits Total score
Cycle 1 (most recent) 2025-12-12 12 8 5 112 1 112
Cycle 2/3 (prior) 2024-12-06 19 9 8 124 1 124
Total weighted health score
115.0
lower is better
Infection-control citations
2
last cycle

Deficiencies (47)

Individual survey findings. Scope/severity uses the CMS A–L matrix: letters further down the alphabet indicate greater harm and wider scope, up through J–L (immediate jeopardy).

47 D/E/F Actual harm — potential for minor
Tag Description Scope/Severity Survey date Corrected
0602 Protect each resident from the wrongful use of the resident's belongings or money. D 2026-01-14 2026-02-10
0550 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. D 2025-12-12 2026-01-12
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. D 2025-12-12 2026-01-12
0802 Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. F 2025-12-12 2026-01-12
0812 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F 2025-12-12 2026-01-12
0841 Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility. F 2025-12-12 2026-01-12
0844 Follow rules about disclosure of ownership requirements and tell the state agency about changes in ownership and/or administrative personnel. F 2025-12-12 2026-01-12
0868 Have the Quality Assessment and Assurance group have the required members and meet at least quarterly F 2025-12-12 2026-01-12
0790 Provide routine and 24-hour emergency dental care for each resident. D 2025-12-12 2026-01-12
0791 Provide or obtain dental services for each resident. D 2025-08-22 2025-11-13
0656 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. D 2025-05-01 2025-06-03
0609 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. E 2025-04-11 2025-05-06
0641 Ensure each resident receives an accurate assessment. D 2024-12-06 2025-01-07
0656 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. D 2024-12-06 2025-01-07
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. D 2024-12-06 2025-01-07
0802 Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. E 2024-12-06 2025-01-07
0805 Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. E 2024-12-06 2025-01-07
0812 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F 2024-12-06 2025-01-07
0813 Have a policy regarding use and storage of foods brought to residents by family and other visitors. D 2024-12-06 2025-01-07
0814 Dispose of garbage and refuse properly. D 2024-12-06 2025-01-07
0865 Have a plan that describes the process for conducting QAPI and QAA activities. F 2024-12-06 2025-01-07
0755 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. D 2024-10-31 2024-11-21
0760 Ensure that residents are free from significant medication errors. D 2024-10-31 2024-11-21
0880 Provide and implement an infection prevention and control program. E 2024-07-31 2024-08-19
0945 Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program. F 2024-07-31 2024-08-19
0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. D 2024-07-30 2024-08-16
0609 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. D 2024-02-22 2024-05-22
0554 Allow residents to self-administer drugs if determined clinically appropriate. D 2024-01-26 2024-02-28
0584 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. D 2024-01-26 2024-02-28
0656 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. D 2024-01-26 2024-02-28
0657 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. D 2024-01-26 2024-02-28
0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. D 2024-01-26 2024-02-28
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. D 2024-01-26 2024-02-28
0755 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. E 2024-01-26 2024-02-28
0758 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. E 2024-01-26 2024-02-28
0759 Ensure medication error rates are not 5 percent or greater. D 2024-01-26 2024-02-28
0761 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. D 2024-01-26 2024-02-28
0790 Provide routine and 24-hour emergency dental care for each resident. E 2024-01-26 2024-02-28
0810 Provide special eating equipment and utensils for residents who need them and appropriate assistance. D 2024-01-26 2024-02-28
0812 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. D 2024-01-26 2024-02-28
0813 Have a policy regarding use and storage of foods brought to residents by family and other visitors. D 2024-01-26 2024-02-28
0880 Provide and implement an infection prevention and control program. D 2024-01-26 2024-02-28
0883 Develop and implement policies and procedures for flu and pneumonia vaccinations. D 2024-01-26 2024-02-28
0557 Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. D 2024-01-25 2024-03-19
0761 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. D 2024-01-25 2024-03-19
0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. D 2024-01-10 2024-01-29
0730 Observe each nurse aide's job performance and give regular training. D 2023-06-07 2023-06-15

Financial Health (FY 2024)

Operating performance

Total Margin
0.0%
Occupancy Rate
54.2%
Cost per Resident Day
$205

Revenue & costs

Net Patient Revenue
$30.8M
Total Costs
$16.1M
Net Income
$1

Balance sheet

Total Assets
$172.0M
Total Liabilities
$86.6M
Fund Balance
$85.3M
Current Ratio
0.71

Source: CMS SNF Cost Report (FY 2024). Cost report data lags by ~2 years.

Ownership & Corporate Structure

Owner / manager organizations (2)

Organization Role Association
DEPARTMENT OF VETERANS AFFAIRS OF THE STATE OF CALIFORNIA 5% OR GREATER DIRECT OWNERSHIP INTEREST since 10/03/2010
DEPARTMENT OF VETERANS AFFAIRS OF THE STATE OF CALIFORNIA OPERATIONAL/MANAGERIAL CONTROL since 06/01/2018

Owner / manager individuals (3)

Name Role Association
LINDSEY, CINDY OPERATIONAL/MANAGERIAL CONTROL since 06/01/2018
NANOO, BRIAN OPERATIONAL/MANAGERIAL CONTROL since 06/01/2018
MCGUIRE, KEVIN W-2 MANAGING EMPLOYEE since 10/15/2017

Source: CMS Nursing Home Ownership. Percent ownership is rarely disclosed — CMS only requires it for specific roles.

Facility Features

CCRC
No
Hospital-based
No
Resident / family council
Resident
Sprinkler systems
Yes
Abuse citation flag
No
Methodology & sources

Full methodology →

All Data

Every labeled field shipped for this facility by CMS. No national median or percentile context is available for SNFs in the current release.

Download CSV

Show 111 rows
Source Metric Value Raw key
Cost Report Cost per Resident Day ($) $205 metrics.cost_per_resident_day
Cost Report Current Ratio 0.71 metrics.current_ratio
Cost Report fiscal_year 2,024 fiscal_year
Cost Report Medicare Day Share (%) 1.4% metrics.medicare_day_share
Cost Report Net Income ($) $1 metrics.net_income
Cost Report Net Patient Revenue ($) $30,762,230 metrics.net_patient_revenue
Cost Report Occupancy Rate (%) 54.2% metrics.occupancy_rate
Cost Report Total Assets ($) $171,953,845 metrics.total_assets
Cost Report Total Costs ($) $16,139,600 metrics.total_costs
Cost Report Total Fund Balances ($) $85,344,970 metrics.fund_balance
Cost Report Total Liabilities ($) $86,608,875 metrics.total_liabilities
Cost Report Total Margin (%) 0.0% metrics.total_margin
Provider Information Abuse Icon N Abuse Icon
Provider Information Adjusted LPN Staffing Hours per Resident per Day 1.45814 Adjusted LPN Staffing Hours per Resident per Day
Provider Information Adjusted Nurse Aide Staffing Hours per Resident per Day 4.72902 Adjusted Nurse Aide Staffing Hours per Resident per Day
Provider Information Adjusted RN Staffing Hours per Resident per Day 1.74842 Adjusted RN Staffing Hours per Resident per Day
Provider Information Adjusted Total Nurse Staffing Hours per Resident per Day 7.93558 Adjusted Total Nurse Staffing Hours per Resident per Day
Provider Information Adjusted Weekend Total Nurse Staffing Hours per Resident per Day 7.28654 Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Administrator turnover footnote — Administrator turnover footnote
Provider Information Automatic Sprinkler Systems in All Required Areas Yes Automatic Sprinkler Systems in All Required Areas
Provider Information Average Number of Residents per Day 142.2 Average Number of Residents per Day
Provider Information Average Number of Residents per Day Footnote — Average Number of Residents per Day Footnote
Provider Information Case-Mix LPN Staffing Hours per Resident per Day 0.65146 Case-Mix LPN Staffing Hours per Resident per Day
Provider Information Case-Mix Nurse Aide Staffing Hours per Resident per Day 1.77052 Case-Mix Nurse Aide Staffing Hours per Resident per Day
Provider Information Case-Mix RN Staffing Hours per Resident per Day 0.51349 Case-Mix RN Staffing Hours per Resident per Day
Provider Information Case-Mix Total Nurse Staffing Hours per Resident per Day 2.93546 Case-Mix Total Nurse Staffing Hours per Resident per Day
Provider Information Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day 2.58730 Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Chain Average Health Inspection Rating — Chain Average Health Inspection Rating
Provider Information Chain Average Overall 5-star Rating — Chain Average Overall 5-star Rating
Provider Information Chain Average QM Rating — Chain Average QM Rating
Provider Information Chain Average Staffing Rating — Chain Average Staffing Rating
Provider Information Chain ID — Chain ID
Provider Information Chain Name — Chain Name
Provider Information City/Town LOS ANGELES City/Town
Provider Information CMS Certification Number (CCN) 555917 CMS Certification Number (CCN)
Provider Information Continuing Care Retirement Community N Continuing Care Retirement Community
Provider Information County/Parish Los Angeles County/Parish
Provider Information Date First Approved to Provide Medicare and Medicaid Services 2019-11-21 Date First Approved to Provide Medicare and Medicaid Services
Provider Information Geocoding Footnote 22 Geocoding Footnote
Provider Information Health Inspection Rating 2 Health Inspection Rating
Provider Information Health Inspection Rating Footnote — Health Inspection Rating Footnote
Provider Information Latitude 34.0784 Latitude
Provider Information Legal Business Name DEPARTMENT OF VETERANS AFFAIRS OF THE STATE OF CALIFORNIA Legal Business Name
Provider Information Location 11500 NIMITZ AVENUE,LOS ANGELES,CA,90049 Location
Provider Information Long-Stay QM Rating 4 Long-Stay QM Rating
Provider Information Long-Stay QM Rating Footnote — Long-Stay QM Rating Footnote
Provider Information Longitude -118.49 Longitude
Provider Information Most Recent Health Inspection More Than 2 Years Ago N Most Recent Health Inspection More Than 2 Years Ago
Provider Information Number of administrators who have left the nursing home 0 Number of administrators who have left the nursing home
Provider Information Number of Certified Beds 312 Number of Certified Beds
Provider Information Number of Citations from Infection Control Inspections 2 Number of Citations from Infection Control Inspections
Provider Information Number of Facilities in Chain — Number of Facilities in Chain
Provider Information Number of Fines 0 Number of Fines
Provider Information Number of Payment Denials 0 Number of Payment Denials
Provider Information Nursing Case-Mix Index 1.03990 Nursing Case-Mix Index
Provider Information Nursing Case-Mix Index Ratio 0.75484 Nursing Case-Mix Index Ratio
Provider Information Overall Rating 3 Overall Rating
Provider Information Overall Rating Footnote — Overall Rating Footnote
Provider Information Ownership Type Government - State Ownership Type
Provider Information Physical Therapist Staffing Footnote — Physical Therapist Staffing Footnote
Provider Information Processing Date 2026-03-01 Processing Date
Provider Information Provider Address 11500 NIMITZ AVENUE Provider Address
Provider Information Provider Changed Ownership in Last 12 Months N Provider Changed Ownership in Last 12 Months
Provider Information Provider Name VETERANS HOME OF CALIFORNIA - WEST LOS ANGELES Provider Name
Provider Information Provider Resides in Hospital N Provider Resides in Hospital
Provider Information Provider SSA County Code 200 Provider SSA County Code
Provider Information Provider Type Medicare and Medicaid Provider Type
Provider Information QM Rating 4 QM Rating
Provider Information QM Rating Footnote — QM Rating Footnote
Provider Information Rating Cycle 1 Health Deficiency Score 112 Rating Cycle 1 Health Deficiency Score
Provider Information Rating Cycle 1 Health Revisit Score 0 Rating Cycle 1 Health Revisit Score
Provider Information Rating Cycle 1 Number of Complaint Health Deficiencies 5 Rating Cycle 1 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 1 Number of Health Revisits 1 Rating Cycle 1 Number of Health Revisits
Provider Information Rating Cycle 1 Number of Standard Health Deficiencies 8 Rating Cycle 1 Number of Standard Health Deficiencies
Provider Information Rating Cycle 1 Standard Survey Health Date 2025-12-12 Rating Cycle 1 Standard Survey Health Date
Provider Information Rating Cycle 1 Total Health Score 112 Rating Cycle 1 Total Health Score
Provider Information Rating Cycle 1 Total Number of Health Deficiencies 12 Rating Cycle 1 Total Number of Health Deficiencies
Provider Information Rating Cycle 2 Number of Standard Health Deficiencies 9 Rating Cycle 2 Number of Standard Health Deficiencies
Provider Information Rating Cycle 2 Standard Health Survey Date 2024-12-06 Rating Cycle 2 Standard Health Survey Date
Provider Information Rating Cycle 2/3 Health Deficiency Score 124 Rating Cycle 2/3 Health Deficiency Score
Provider Information Rating Cycle 2/3 Health Revisit Score 0 Rating Cycle 2/3 Health Revisit Score
Provider Information Rating Cycle 2/3 Number of Complaint Health Deficiencies 8 Rating Cycle 2/3 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 2/3 Number of Health Revisits 1 Rating Cycle 2/3 Number of Health Revisits
Provider Information Rating Cycle 2/3 Total Health Score 124 Rating Cycle 2/3 Total Health Score
Provider Information Rating Cycle 2/3 Total Number of Health Deficiencies 19 Rating Cycle 2/3 Total Number of Health Deficiencies
Provider Information Registered Nurse hours per resident per day on the weekend 0.97575 Registered Nurse hours per resident per day on the weekend
Provider Information Registered Nurse turnover 11.1 Registered Nurse turnover
Provider Information Registered Nurse turnover footnote — Registered Nurse turnover footnote
Provider Information Reported Licensed Staffing Hours per Resident per Day 2.43795 Reported Licensed Staffing Hours per Resident per Day
Provider Information Reported LPN Staffing Hours per Resident per Day 1.10862 Reported LPN Staffing Hours per Resident per Day
Provider Information Reported Nurse Aide Staffing Hours per Resident per Day 3.59547 Reported Nurse Aide Staffing Hours per Resident per Day
Provider Information Reported Physical Therapist Staffing Hours per Resident Per Day 0.03486 Reported Physical Therapist Staffing Hours per Resident Per Day
Provider Information Reported RN Staffing Hours per Resident per Day 1.32932 Reported RN Staffing Hours per Resident per Day
Provider Information Reported Staffing Footnote — Reported Staffing Footnote
Provider Information Reported Total Nurse Staffing Hours per Resident per Day 6.03342 Reported Total Nurse Staffing Hours per Resident per Day
Provider Information Short-Stay QM Rating — Short-Stay QM Rating
Provider Information Short-Stay QM Rating Footnote 2 Short-Stay QM Rating Footnote
Provider Information Special Focus Status — Special Focus Status
Provider Information Staffing Rating 5 Staffing Rating
Provider Information Staffing Rating Footnote — Staffing Rating Footnote
Provider Information State CA State
Provider Information Telephone Number 4248328200 Telephone Number
Provider Information Total Amount of Fines in Dollars 0.00 Total Amount of Fines in Dollars
Provider Information Total number of nurse staff hours per resident per day on the weekend 5.53996 Total number of nurse staff hours per resident per day on the weekend
Provider Information Total Number of Penalties 0 Total Number of Penalties
Provider Information Total nursing staff turnover 23.5 Total nursing staff turnover
Provider Information Total nursing staff turnover footnote — Total nursing staff turnover footnote
Provider Information Total Weighted Health Survey Score 115.000 Total Weighted Health Survey Score
Provider Information Urban Y Urban
Provider Information With a Resident and Family Council Resident With a Resident and Family Council
Provider Information ZIP Code 90049 ZIP Code