SNF

HERMAN HEALTH CARE CENTER

CCN: 555831 · SAN JOSE, CA 95125 · Santa Clara County

⚠ Abuse citation flag

Overview

Address
2295 PLUMMER AVENUE, SAN JOSE, CA 95125
Phone
4082690701
Certified beds
99
Avg daily residents
96 (97% of beds filled)
Ownership
For-profit LLC
Provider type
Medicare and Medicaid
Medicare/Medicaid since
2005-11-26
Setting
Urban
1 /5
★★★★★
CMS Overall Rating

CMS 5-Star Ratings

CMS rates every Medicare/Medicaid-certified nursing home on four domains. The Overall rating is driven primarily by Health Inspection results, then adjusted up or down by Staffing and Quality Measures.

Overall Rating
Composite of Health Inspection, Staffing, and Quality Measures.
★★★★★ 1/5
Health Inspection
Based on the three most recent standard surveys, with more weight on recent results.
★★★★★ 1/5
Staffing
Weighted combination of RN and total nurse staffing hours per resident per day, case-mix adjusted.
★★★★★ 4/5
Quality Measures
15 resident-level quality measures split between long-stay and short-stay (post-acute) residents.
Data not available — PBJ submission issue.
— Not Available
Quality Measures breakdown
Long-Stay Quality Measures — Data not available — PBJ submission issue.
Short-Stay Quality Measures ★★★★★ 2/5

Staffing & Workforce

Direct-care staffing is the strongest operational driver of quality in nursing homes. Values are hours per resident per day, derived from payroll-based journal (PBJ) submissions. "Case-mix" adjusts for resident acuity; "Adjusted" is the CMS rating-input value.

Role Reported Case-mix expected Adjusted Federal floor
Total nurse
All nursing staff combined: RN + LPN + Aide
 4.29 3.39 4.89 ≥ 3.48
Registered Nurse (RN)
Licensed RN hours. Strongest driver of clinical outcomes.
 0.36 0.59 0.41 ≥ 0.55 Below floor
Licensed Practical Nurse (LPN)
LPN/LVN hours. Often handles medication administration.
 1.15 0.75 1.31 —
Nurse aide
CNA hours. Bulk of direct resident care — bathing, feeding, mobility.
 2.78 2.04 3.17 —
Licensed (RN + LPN)
Combined licensed nurse coverage.
 1.51 — — —
Physical therapist
Rehabilitation therapist hours — important for post-acute / rehab admissions.
 0.00 — — —

Federal minimums (phasing in under the CMS 2024 minimum staffing rule) shown for reference. RN: 0.55 hrs/resident/day. Total nurse: 3.48 hrs/resident/day.

Weekend staffing

Total nurse (weekend)
3.75
hrs / resident / day
RN (weekend)
0.20
hrs / resident / day
Total nurse (adjusted, weekend)
4.27
hrs / resident / day

Weekend under-staffing is a common quality-of-care concern — adverse events are more frequent when licensed coverage drops.

Staff turnover

Total nursing staff turnover
37.4%
annual
RN turnover
53.8%
annual
Administrators departed
1
last 12 months

Resident acuity

Nursing Case-Mix Index
1.20
higher acuity than avg
Case-Mix Index Ratio
0.87
facility / state ratio

Health Inspections

CMS weights three inspection cycles to compute the Health Inspection rating: the most recent (50%), the second most recent (33%), and the oldest (17%). Each standard-survey deficiency is assigned a score based on scope and severity; complaint-survey findings and revisit scores are added to produce the cycle total.

Cycle Date Total defs. Standard Complaint Deficiency score Revisits Total score
Cycle 1 (most recent) 2025-08-25 24 20 4 172 1 172
Cycle 2/3 (prior) 2024-02-29 35 27 9 240 2 360
Total weighted health score
219.0
lower is better

Deficiencies (70)

Individual survey findings. Scope/severity uses the CMS A–L matrix: letters further down the alphabet indicate greater harm and wider scope, up through J–L (immediate jeopardy).

3 A/B/C No actual harm — minor
64 D/E/F Actual harm — potential for minor
3 G/H/I Actual harm
Tag Description Scope/Severity Survey date Corrected
0605 Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. D 2025-12-29 2026-01-15
0550 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. D 2025-08-25 2025-09-17
0584 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. E 2025-08-25 2025-09-17
0605 Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. E 2025-08-25 2025-09-17
0609 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. D 2025-08-25 2025-09-17
0640 Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. D 2025-08-25 2025-09-17
0641 Ensure each resident receives an accurate assessment. D 2025-08-25 2025-09-17
0644 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. D 2025-08-25 2025-09-17
0645 PASARR screening for Mental disorders or Intellectual Disabilities D 2025-08-25 2025-09-17
0656 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. E 2025-08-25 2025-09-17
0657 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. D 2025-08-25 2025-09-17
0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. D 2025-08-25 2025-09-17
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. G 2025-08-25 2025-09-17
0732 Post nurse staffing information every day. E 2025-08-25 2025-09-17
0755 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. D 2025-08-25 2025-09-17
0759 Ensure medication error rates are not 5 percent or greater. D 2025-08-25 2025-09-17
0761 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. D 2025-08-25 2025-09-17
0804 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. E 2025-08-25 2025-09-17
0812 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. E 2025-08-25 2025-09-17
0880 Provide and implement an infection prevention and control program. E 2025-08-25 2025-09-17
0912 Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. B 2025-08-25 —
0627 Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. G 2025-06-26 2025-07-01
0628 Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. E 2025-06-26 2025-07-01
0600 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. G 2025-06-04 2025-06-16
0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. D 2024-11-20 2024-12-05
0600 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. D 2024-07-26 2024-07-29
0755 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. D 2024-07-25 2024-07-29
0756 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. D 2024-07-25 2024-07-29
0610 Respond appropriately to all alleged violations. E 2024-07-24 2024-07-29
0755 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. E 2024-06-14 2024-07-14
0677 Provide care and assistance to perform activities of daily living for any resident who is unable. D 2024-05-20 2024-06-19
0658 Ensure services provided by the nursing facility meet professional standards of quality. D 2024-05-08 2024-05-30
0550 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. E 2024-02-29 2024-04-12
0552 Ensure that residents are fully informed and understand their health status, care and treatments. E 2024-02-29 2024-04-12
0558 Reasonably accommodate the needs and preferences of each resident. E 2024-02-29 2024-04-12
0622 Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. D 2024-02-29 2024-04-12
0640 Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. E 2024-02-29 2024-04-12
0641 Ensure each resident receives an accurate assessment. D 2024-02-29 2024-04-12
0644 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. D 2024-02-29 2024-04-12
0656 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. E 2024-02-29 2024-04-12
0679 Provide activities to meet all resident's needs. E 2024-02-29 2024-04-12
0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. E 2024-02-29 2024-04-12
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. D 2024-02-29 2024-04-12
0695 Provide safe and appropriate respiratory care for a resident when needed. E 2024-02-29 2024-04-12
0697 Provide safe, appropriate pain management for a resident who requires such services. D 2024-02-29 2024-04-12
0700 Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. F 2024-02-29 2024-05-14
0726 Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. E 2024-02-29 2024-04-12
0732 Post nurse staffing information every day. E 2024-02-29 2024-04-12
0755 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. E 2024-02-29 2024-05-14
0756 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. E 2024-02-29 2024-04-12

Showing 50 most recent of 70. See the All Data CSV for the full list.

Penalties (3)

Fines issued
2
last 3 years
Total fines
$39,819
Payment denials
1
Date Type Fine amount
2025-06-04 Fine $16,422
2025-08-25 Fine $23,397
2025-06-04 Payment Denial —

Source: CMS Nursing Home Penalties.

Financial Health (FY 2023)

Payer mix (share of resident days)

Medicare 11.6% Medicaid 81.3% Other 7.1%

Operating performance

Operating Margin
-3.5%
Total Margin
-1.8%
Occupancy Rate
91.6%
Cost per Resident Day
$29

Revenue & costs

Net Patient Revenue
$13.6M
Total Costs
$945K
Net Income
-$250K

Balance sheet

Total Assets
$12.1M
Total Liabilities
$4.9M
Fund Balance
$7.2M
Current Ratio
0.69

Source: CMS SNF Cost Report (FY 2023). Cost report data lags by ~2 years.

Ownership & Corporate Structure

Owner / manager organizations (3)

Organization Role Association
PAUL D SOLLIS TRUST 5% OR GREATER DIRECT OWNERSHIP INTEREST since 09/01/2008
SOPHIA H SOLLIS TRUST 5% OR GREATER DIRECT OWNERSHIP INTEREST since 09/01/2008
RENEW HEALTH CONSULTING SERVICES LLC OPERATIONAL/MANAGERIAL CONTROL since 02/06/2023

Owner / manager individuals (9)

Name Role Association
SOLLIS, CYNTHIA 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 09/01/2008
DHUGGA, GURPREET OPERATIONAL/MANAGERIAL CONTROL since 02/22/2022
MOONSTAR, TARYN OPERATIONAL/MANAGERIAL CONTROL since 03/17/2025
SHARMA, VATSALA OPERATIONAL/MANAGERIAL CONTROL since 02/06/2023
SYLVE, JULIAN OPERATIONAL/MANAGERIAL CONTROL since 05/16/2024
SOLLIS, CYNTHIA CORPORATE DIRECTOR since 09/01/2010
SOLLIS, MARY CORPORATE DIRECTOR since 09/01/2010
SOLLIS, PAUL CORPORATE DIRECTOR since 09/01/2008
SOLLIS, MARY CORPORATE OFFICER since 09/01/2010

Source: CMS Nursing Home Ownership. Percent ownership is rarely disclosed — CMS only requires it for specific roles.

Facility Features

CCRC
No
Hospital-based
No
Resident / family council
Both
Sprinkler systems
Yes
Abuse citation flag
Yes — last 2 cycles
Methodology & sources

Full methodology →

All Data

Every labeled field shipped for this facility by CMS. No national median or percentile context is available for SNFs in the current release.

Download CSV

Show 113 rows
Source Metric Value Raw key
Cost Report Cost per Resident Day ($) $29 metrics.cost_per_resident_day
Cost Report Current Ratio 0.69 metrics.current_ratio
Cost Report fiscal_year 2,023 fiscal_year
Cost Report Medicaid Day Share (%) 81.3% metrics.medicaid_day_share
Cost Report Medicare Day Share (%) 11.6% metrics.medicare_day_share
Cost Report Net Income ($) $-250,321 metrics.net_income
Cost Report Net Patient Revenue ($) $13,624,537 metrics.net_patient_revenue
Cost Report Occupancy Rate (%) 91.6% metrics.occupancy_rate
Cost Report Operating Margin (%) -3.5% metrics.operating_margin
Cost Report Total Assets ($) $12,089,057 metrics.total_assets
Cost Report Total Costs ($) $945,245 metrics.total_costs
Cost Report Total Fund Balances ($) $7,238,987 metrics.fund_balance
Cost Report Total Liabilities ($) $4,850,070 metrics.total_liabilities
Cost Report Total Margin (%) -1.8% metrics.total_margin
Provider Information Abuse Icon Y Abuse Icon
Provider Information Adjusted LPN Staffing Hours per Resident per Day 1.30809 Adjusted LPN Staffing Hours per Resident per Day
Provider Information Adjusted Nurse Aide Staffing Hours per Resident per Day 3.16647 Adjusted Nurse Aide Staffing Hours per Resident per Day
Provider Information Adjusted RN Staffing Hours per Resident per Day 0.41298 Adjusted RN Staffing Hours per Resident per Day
Provider Information Adjusted Total Nurse Staffing Hours per Resident per Day 4.88754 Adjusted Total Nurse Staffing Hours per Resident per Day
Provider Information Adjusted Weekend Total Nurse Staffing Hours per Resident per Day 4.26840 Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Administrator turnover footnote — Administrator turnover footnote
Provider Information Automatic Sprinkler Systems in All Required Areas Yes Automatic Sprinkler Systems in All Required Areas
Provider Information Average Number of Residents per Day 96.0 Average Number of Residents per Day
Provider Information Average Number of Residents per Day Footnote — Average Number of Residents per Day Footnote
Provider Information Case-Mix LPN Staffing Hours per Resident per Day 0.75183 Case-Mix LPN Staffing Hours per Resident per Day
Provider Information Case-Mix Nurse Aide Staffing Hours per Resident per Day 2.04331 Case-Mix Nurse Aide Staffing Hours per Resident per Day
Provider Information Case-Mix RN Staffing Hours per Resident per Day 0.59261 Case-Mix RN Staffing Hours per Resident per Day
Provider Information Case-Mix Total Nurse Staffing Hours per Resident per Day 3.38776 Case-Mix Total Nurse Staffing Hours per Resident per Day
Provider Information Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day 2.98595 Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Chain Average Health Inspection Rating — Chain Average Health Inspection Rating
Provider Information Chain Average Overall 5-star Rating — Chain Average Overall 5-star Rating
Provider Information Chain Average QM Rating — Chain Average QM Rating
Provider Information Chain Average Staffing Rating — Chain Average Staffing Rating
Provider Information Chain ID — Chain ID
Provider Information Chain Name — Chain Name
Provider Information City/Town SAN JOSE City/Town
Provider Information CMS Certification Number (CCN) 555831 CMS Certification Number (CCN)
Provider Information Continuing Care Retirement Community N Continuing Care Retirement Community
Provider Information County/Parish Santa Clara County/Parish
Provider Information Date First Approved to Provide Medicare and Medicaid Services 2005-11-26 Date First Approved to Provide Medicare and Medicaid Services
Provider Information Geocoding Footnote — Geocoding Footnote
Provider Information Health Inspection Rating 1 Health Inspection Rating
Provider Information Health Inspection Rating Footnote — Health Inspection Rating Footnote
Provider Information Latitude 37.283 Latitude
Provider Information Legal Business Name HERMAN SANITARIUM Legal Business Name
Provider Information Location 2295 PLUMMER AVENUE,SAN JOSE,CA,95125 Location
Provider Information Long-Stay QM Rating — Long-Stay QM Rating
Provider Information Long-Stay QM Rating Footnote 20 Long-Stay QM Rating Footnote
Provider Information Longitude -121.9 Longitude
Provider Information Most Recent Health Inspection More Than 2 Years Ago N Most Recent Health Inspection More Than 2 Years Ago
Provider Information Number of administrators who have left the nursing home 1 Number of administrators who have left the nursing home
Provider Information Number of Certified Beds 99 Number of Certified Beds
Provider Information Number of Citations from Infection Control Inspections — Number of Citations from Infection Control Inspections
Provider Information Number of Facilities in Chain — Number of Facilities in Chain
Provider Information Number of Fines 2 Number of Fines
Provider Information Number of Payment Denials 1 Number of Payment Denials
Provider Information Nursing Case-Mix Index 1.20013 Nursing Case-Mix Index
Provider Information Nursing Case-Mix Index Ratio 0.87114 Nursing Case-Mix Index Ratio
Provider Information Overall Rating 1 Overall Rating
Provider Information Overall Rating Footnote — Overall Rating Footnote
Provider Information Ownership Type For profit - Limited Liability company Ownership Type
Provider Information Physical Therapist Staffing Footnote — Physical Therapist Staffing Footnote
Provider Information Processing Date 2026-03-01 Processing Date
Provider Information Provider Address 2295 PLUMMER AVENUE Provider Address
Provider Information Provider Changed Ownership in Last 12 Months N Provider Changed Ownership in Last 12 Months
Provider Information Provider Name HERMAN HEALTH CARE CENTER Provider Name
Provider Information Provider Resides in Hospital N Provider Resides in Hospital
Provider Information Provider SSA County Code 530 Provider SSA County Code
Provider Information Provider Type Medicare and Medicaid Provider Type
Provider Information QM Rating — QM Rating
Provider Information QM Rating Footnote 20 QM Rating Footnote
Provider Information Rating Cycle 1 Health Deficiency Score 172 Rating Cycle 1 Health Deficiency Score
Provider Information Rating Cycle 1 Health Revisit Score 0 Rating Cycle 1 Health Revisit Score
Provider Information Rating Cycle 1 Number of Complaint Health Deficiencies 4 Rating Cycle 1 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 1 Number of Health Revisits 1 Rating Cycle 1 Number of Health Revisits
Provider Information Rating Cycle 1 Number of Standard Health Deficiencies 20 Rating Cycle 1 Number of Standard Health Deficiencies
Provider Information Rating Cycle 1 Standard Survey Health Date 2025-08-25 Rating Cycle 1 Standard Survey Health Date
Provider Information Rating Cycle 1 Total Health Score 172 Rating Cycle 1 Total Health Score
Provider Information Rating Cycle 1 Total Number of Health Deficiencies 24 Rating Cycle 1 Total Number of Health Deficiencies
Provider Information Rating Cycle 2 Number of Standard Health Deficiencies 27 Rating Cycle 2 Number of Standard Health Deficiencies
Provider Information Rating Cycle 2 Standard Health Survey Date 2024-02-29 Rating Cycle 2 Standard Health Survey Date
Provider Information Rating Cycle 2/3 Health Deficiency Score 240 Rating Cycle 2/3 Health Deficiency Score
Provider Information Rating Cycle 2/3 Health Revisit Score 120 Rating Cycle 2/3 Health Revisit Score
Provider Information Rating Cycle 2/3 Number of Complaint Health Deficiencies 9 Rating Cycle 2/3 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 2/3 Number of Health Revisits 2 Rating Cycle 2/3 Number of Health Revisits
Provider Information Rating Cycle 2/3 Total Health Score 360 Rating Cycle 2/3 Total Health Score
Provider Information Rating Cycle 2/3 Total Number of Health Deficiencies 35 Rating Cycle 2/3 Total Number of Health Deficiencies
Provider Information Registered Nurse hours per resident per day on the weekend 0.20482 Registered Nurse hours per resident per day on the weekend
Provider Information Registered Nurse turnover 53.8 Registered Nurse turnover
Provider Information Registered Nurse turnover footnote — Registered Nurse turnover footnote
Provider Information Reported Licensed Staffing Hours per Resident per Day 1.51014 Reported Licensed Staffing Hours per Resident per Day
Provider Information Reported LPN Staffing Hours per Resident per Day 1.14778 Reported LPN Staffing Hours per Resident per Day
Provider Information Reported Nurse Aide Staffing Hours per Resident per Day 2.77841 Reported Nurse Aide Staffing Hours per Resident per Day
Provider Information Reported Physical Therapist Staffing Hours per Resident Per Day 0.00000 Reported Physical Therapist Staffing Hours per Resident Per Day
Provider Information Reported RN Staffing Hours per Resident per Day 0.36236 Reported RN Staffing Hours per Resident per Day
Provider Information Reported Staffing Footnote — Reported Staffing Footnote
Provider Information Reported Total Nurse Staffing Hours per Resident per Day 4.28855 Reported Total Nurse Staffing Hours per Resident per Day
Provider Information Short-Stay QM Rating 2 Short-Stay QM Rating
Provider Information Short-Stay QM Rating Footnote — Short-Stay QM Rating Footnote
Provider Information Special Focus Status — Special Focus Status
Provider Information Staffing Rating 4 Staffing Rating
Provider Information Staffing Rating Footnote — Staffing Rating Footnote
Provider Information State CA State
Provider Information Telephone Number 4082690701 Telephone Number
Provider Information Total Amount of Fines in Dollars 39819.00 Total Amount of Fines in Dollars
Provider Information Total number of nurse staff hours per resident per day on the weekend 3.74529 Total number of nurse staff hours per resident per day on the weekend
Provider Information Total Number of Penalties 3 Total Number of Penalties
Provider Information Total nursing staff turnover 37.4 Total nursing staff turnover
Provider Information Total nursing staff turnover footnote — Total nursing staff turnover footnote
Provider Information Total Weighted Health Survey Score 219.000 Total Weighted Health Survey Score
Provider Information Urban Y Urban
Provider Information With a Resident and Family Council Both With a Resident and Family Council
Provider Information ZIP Code 95125 ZIP Code