SNF

VETERANS HOME OF CALIFORNIA - CHULA VISTA

CCN: 555795 · CHULA VISTA, CA 91911 · San Diego County

ℹ CCRC

Overview

Address
700 EAST NAPLES COURT, CHULA VISTA, CA 91911
Phone
6194826010
Certified beds
180
Avg daily residents
105 (58% of beds filled)
Ownership
Government (state)
Provider type
Medicare and Medicaid
Medicare/Medicaid since
2002-07-18
Setting
Urban
5 /5
★★★★★
CMS Overall Rating

CMS 5-Star Ratings

CMS rates every Medicare/Medicaid-certified nursing home on four domains. The Overall rating is driven primarily by Health Inspection results, then adjusted up or down by Staffing and Quality Measures.

Overall Rating
Composite of Health Inspection, Staffing, and Quality Measures.
★★★★★ 5/5
Health Inspection
Based on the three most recent standard surveys, with more weight on recent results.
★★★★★ 4/5
Staffing
Weighted combination of RN and total nurse staffing hours per resident per day, case-mix adjusted.
★★★★★ 5/5
Quality Measures
15 resident-level quality measures split between long-stay and short-stay (post-acute) residents.
★★★★★ 4/5
Quality Measures breakdown
Long-Stay Quality Measures ★★★★★ 4/5
Short-Stay Quality Measures — Data not available.

Staffing & Workforce

Direct-care staffing is the strongest operational driver of quality in nursing homes. Values are hours per resident per day, derived from payroll-based journal (PBJ) submissions. "Case-mix" adjusts for resident acuity; "Adjusted" is the CMS rating-input value.

Role Reported Case-mix expected Adjusted Federal floor
Total nurse
All nursing staff combined: RN + LPN + Aide
 4.76 3.47 5.29 ≥ 3.48
Registered Nurse (RN)
Licensed RN hours. Strongest driver of clinical outcomes.
 1.11 0.61 1.24 ≥ 0.55
Licensed Practical Nurse (LPN)
LPN/LVN hours. Often handles medication administration.
 0.57 0.77 0.64 —
Nurse aide
CNA hours. Bulk of direct resident care — bathing, feeding, mobility.
 3.08 2.09 3.42 —
Licensed (RN + LPN)
Combined licensed nurse coverage.
 1.69 — — —
Physical therapist
Rehabilitation therapist hours — important for post-acute / rehab admissions.
 0.07 — — —

Federal minimums (phasing in under the CMS 2024 minimum staffing rule) shown for reference. RN: 0.55 hrs/resident/day. Total nurse: 3.48 hrs/resident/day.

Weekend staffing

Total nurse (weekend)
4.20
hrs / resident / day
RN (weekend)
0.76
hrs / resident / day
Total nurse (adjusted, weekend)
4.67
hrs / resident / day

Weekend under-staffing is a common quality-of-care concern — adverse events are more frequent when licensed coverage drops.

Staff turnover

Total nursing staff turnover
15.3%
annual
RN turnover
14.3%
annual
Administrators departed
0
last 12 months

Resident acuity

Nursing Case-Mix Index
1.23
higher acuity than avg
Case-Mix Index Ratio
0.89
facility / state ratio

Health Inspections

CMS weights three inspection cycles to compute the Health Inspection rating: the most recent (50%), the second most recent (33%), and the oldest (17%). Each standard-survey deficiency is assigned a score based on scope and severity; complaint-survey findings and revisit scores are added to produce the cycle total.

Cycle Date Total defs. Standard Complaint Deficiency score Revisits Total score
Cycle 1 (most recent) 2026-01-16 5 3 2 28 1 28
Cycle 2/3 (prior) 2025-01-30 21 11 10 108 1 108
Total weighted health score
48.0
lower is better
Infection-control citations
0
last cycle

Deficiencies (33)

Individual survey findings. Scope/severity uses the CMS A–L matrix: letters further down the alphabet indicate greater harm and wider scope, up through J–L (immediate jeopardy).

32 D/E/F Actual harm — potential for minor
1 G/H/I Actual harm
Tag Description Scope/Severity Survey date Corrected
0584 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. E 2026-01-16 2026-02-03
0814 Dispose of garbage and refuse properly. D 2026-01-16 2026-02-03
0865 Have a plan that describes the process for conducting QAPI and QAA activities. E 2026-01-16 2026-02-03
0620 Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide. D 2025-11-19 2025-12-18
0880 Provide and implement an infection prevention and control program. D 2025-09-03 2025-09-19
0623 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. D 2025-01-30 2025-03-06
0625 Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. D 2025-01-30 2025-03-06
0657 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. D 2025-01-30 2025-03-06
0692 Provide enough food/fluids to maintain a resident's health. D 2025-01-30 2025-03-06
0755 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. D 2025-01-30 2025-03-06
0759 Ensure medication error rates are not 5 percent or greater. D 2025-01-30 2025-03-06
0761 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. D 2025-01-30 2025-03-06
0791 Provide or obtain dental services for each resident. D 2025-01-30 2025-03-06
0804 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. D 2025-01-30 2025-03-06
0812 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. E 2025-01-30 2025-03-06
0880 Provide and implement an infection prevention and control program. D 2025-01-30 2025-03-06
0656 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. D 2024-10-01 2024-10-16
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. G 2024-06-05 2024-08-16
0584 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. D 2024-03-07 2024-04-05
0692 Provide enough food/fluids to maintain a resident's health. D 2024-03-07 2024-04-05
0761 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. E 2024-03-07 2024-04-05
0803 Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. E 2024-03-07 2024-04-05
0812 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. E 2024-03-07 2024-04-05
0849 Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. D 2024-03-07 2024-04-05
0908 Keep all essential equipment working safely. E 2024-03-07 2024-04-05
0638 Assure that each resident’s assessment is updated at least once every 3 months. D 2024-03-07 2024-04-05
0640 Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. E 2024-03-07 2024-04-05
0656 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. D 2024-03-07 2024-04-05
0919 Make sure that a working call system is available in each resident's bathroom and bathing area. D 2024-03-07 2024-04-05
0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. D 2024-02-14 2024-03-08
0607 Develop and implement policies and procedures to prevent abuse, neglect, and theft. D 2023-12-22 2024-05-24
0602 Protect each resident from the wrongful use of the resident's belongings or money. D 2023-09-19 2023-11-15
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. D 2023-09-19 2023-11-15

Penalties (1)

Fines issued
1
last 3 years
Total fines
$8,018
Date Type Fine amount
2024-06-05 Fine $8,018

Source: CMS Nursing Home Penalties.

Financial Health (FY 2024)

Operating performance

Total Margin
0.0%
Occupancy Rate
69.3%
Cost per Resident Day
$135

Revenue & costs

Net Patient Revenue
$21.6M
Total Costs
$10.2M
Net Income
$1

Balance sheet

Total Assets
$20.5M
Total Liabilities
$10.5M
Fund Balance
$10.1M
Current Ratio
1.30

Source: CMS SNF Cost Report (FY 2024). Cost report data lags by ~2 years.

Ownership & Corporate Structure

Owner / manager organizations (3)

Organization Role Association
VETERANS HOME OF CALIFORNIA-CHULA VISTA 5% OR GREATER DIRECT OWNERSHIP INTEREST since 04/01/2000
DEPARTMENT OF VETERANS AFFAIRS OF THE STATE OF CALIFORNIA OPERATIONAL/MANAGERIAL CONTROL since 04/01/2000
VETERANS HOME OF CALIFORNIA-CHULA VISTA OPERATIONAL/MANAGERIAL CONTROL since 04/01/2000

Owner / manager individuals (3)

Name Role Association
KREISHER, TIM OPERATIONAL/MANAGERIAL CONTROL since 11/22/2024
MILLER, JIMMY OPERATIONAL/MANAGERIAL CONTROL since 09/08/2008
THOMAS, RICHARD W-2 MANAGING EMPLOYEE since 06/16/2015

Source: CMS Nursing Home Ownership. Percent ownership is rarely disclosed — CMS only requires it for specific roles.

Facility Features

CCRC
Yes
Hospital-based
No
Resident / family council
Both
Sprinkler systems
Yes
Abuse citation flag
No
Methodology & sources

Full methodology →

All Data

Every labeled field shipped for this facility by CMS. No national median or percentile context is available for SNFs in the current release.

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Show 111 rows
Source Metric Value Raw key
Cost Report Cost per Resident Day ($) $135 metrics.cost_per_resident_day
Cost Report Current Ratio 1.30 metrics.current_ratio
Cost Report fiscal_year 2,024 fiscal_year
Cost Report Medicare Day Share (%) 0.3% metrics.medicare_day_share
Cost Report Net Income ($) $1 metrics.net_income
Cost Report Net Patient Revenue ($) $21,645,065 metrics.net_patient_revenue
Cost Report Occupancy Rate (%) 69.3% metrics.occupancy_rate
Cost Report Total Assets ($) $20,519,580 metrics.total_assets
Cost Report Total Costs ($) $10,182,960 metrics.total_costs
Cost Report Total Fund Balances ($) $10,055,494 metrics.fund_balance
Cost Report Total Liabilities ($) $10,464,086 metrics.total_liabilities
Cost Report Total Margin (%) 0.0% metrics.total_margin
Provider Information Abuse Icon N Abuse Icon
Provider Information Adjusted LPN Staffing Hours per Resident per Day 0.63725 Adjusted LPN Staffing Hours per Resident per Day
Provider Information Adjusted Nurse Aide Staffing Hours per Resident per Day 3.41830 Adjusted Nurse Aide Staffing Hours per Resident per Day
Provider Information Adjusted RN Staffing Hours per Resident per Day 1.23886 Adjusted RN Staffing Hours per Resident per Day
Provider Information Adjusted Total Nurse Staffing Hours per Resident per Day 5.29440 Adjusted Total Nurse Staffing Hours per Resident per Day
Provider Information Adjusted Weekend Total Nurse Staffing Hours per Resident per Day 4.66800 Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Administrator turnover footnote — Administrator turnover footnote
Provider Information Automatic Sprinkler Systems in All Required Areas Yes Automatic Sprinkler Systems in All Required Areas
Provider Information Average Number of Residents per Day 104.5 Average Number of Residents per Day
Provider Information Average Number of Residents per Day Footnote — Average Number of Residents per Day Footnote
Provider Information Case-Mix LPN Staffing Hours per Resident per Day 0.77083 Case-Mix LPN Staffing Hours per Resident per Day
Provider Information Case-Mix Nurse Aide Staffing Hours per Resident per Day 2.09493 Case-Mix Nurse Aide Staffing Hours per Resident per Day
Provider Information Case-Mix RN Staffing Hours per Resident per Day 0.60758 Case-Mix RN Staffing Hours per Resident per Day
Provider Information Case-Mix Total Nurse Staffing Hours per Resident per Day 3.47334 Case-Mix Total Nurse Staffing Hours per Resident per Day
Provider Information Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day 3.06138 Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Chain Average Health Inspection Rating — Chain Average Health Inspection Rating
Provider Information Chain Average Overall 5-star Rating — Chain Average Overall 5-star Rating
Provider Information Chain Average QM Rating — Chain Average QM Rating
Provider Information Chain Average Staffing Rating — Chain Average Staffing Rating
Provider Information Chain ID — Chain ID
Provider Information Chain Name — Chain Name
Provider Information City/Town CHULA VISTA City/Town
Provider Information CMS Certification Number (CCN) 555795 CMS Certification Number (CCN)
Provider Information Continuing Care Retirement Community Y Continuing Care Retirement Community
Provider Information County/Parish San Diego County/Parish
Provider Information Date First Approved to Provide Medicare and Medicaid Services 2002-07-18 Date First Approved to Provide Medicare and Medicaid Services
Provider Information Geocoding Footnote — Geocoding Footnote
Provider Information Health Inspection Rating 4 Health Inspection Rating
Provider Information Health Inspection Rating Footnote — Health Inspection Rating Footnote
Provider Information Latitude 32.6218 Latitude
Provider Information Legal Business Name VETERANS HOME OF CALIFORNIA-CHULA VISTA Legal Business Name
Provider Information Location 700 EAST NAPLES COURT,CHULA VISTA,CA,91911 Location
Provider Information Long-Stay QM Rating 4 Long-Stay QM Rating
Provider Information Long-Stay QM Rating Footnote — Long-Stay QM Rating Footnote
Provider Information Longitude -117.03 Longitude
Provider Information Most Recent Health Inspection More Than 2 Years Ago N Most Recent Health Inspection More Than 2 Years Ago
Provider Information Number of administrators who have left the nursing home 0 Number of administrators who have left the nursing home
Provider Information Number of Certified Beds 180 Number of Certified Beds
Provider Information Number of Citations from Infection Control Inspections 0 Number of Citations from Infection Control Inspections
Provider Information Number of Facilities in Chain — Number of Facilities in Chain
Provider Information Number of Fines 1 Number of Fines
Provider Information Number of Payment Denials 0 Number of Payment Denials
Provider Information Nursing Case-Mix Index 1.23045 Nursing Case-Mix Index
Provider Information Nursing Case-Mix Index Ratio 0.89315 Nursing Case-Mix Index Ratio
Provider Information Overall Rating 5 Overall Rating
Provider Information Overall Rating Footnote — Overall Rating Footnote
Provider Information Ownership Type Government - State Ownership Type
Provider Information Physical Therapist Staffing Footnote — Physical Therapist Staffing Footnote
Provider Information Processing Date 2026-03-01 Processing Date
Provider Information Provider Address 700 EAST NAPLES COURT Provider Address
Provider Information Provider Changed Ownership in Last 12 Months N Provider Changed Ownership in Last 12 Months
Provider Information Provider Name VETERANS HOME OF CALIFORNIA - CHULA VISTA Provider Name
Provider Information Provider Resides in Hospital N Provider Resides in Hospital
Provider Information Provider SSA County Code 470 Provider SSA County Code
Provider Information Provider Type Medicare and Medicaid Provider Type
Provider Information QM Rating 4 QM Rating
Provider Information QM Rating Footnote — QM Rating Footnote
Provider Information Rating Cycle 1 Health Deficiency Score 28 Rating Cycle 1 Health Deficiency Score
Provider Information Rating Cycle 1 Health Revisit Score 0 Rating Cycle 1 Health Revisit Score
Provider Information Rating Cycle 1 Number of Complaint Health Deficiencies 2 Rating Cycle 1 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 1 Number of Health Revisits 1 Rating Cycle 1 Number of Health Revisits
Provider Information Rating Cycle 1 Number of Standard Health Deficiencies 3 Rating Cycle 1 Number of Standard Health Deficiencies
Provider Information Rating Cycle 1 Standard Survey Health Date 2026-01-16 Rating Cycle 1 Standard Survey Health Date
Provider Information Rating Cycle 1 Total Health Score 28 Rating Cycle 1 Total Health Score
Provider Information Rating Cycle 1 Total Number of Health Deficiencies 5 Rating Cycle 1 Total Number of Health Deficiencies
Provider Information Rating Cycle 2 Number of Standard Health Deficiencies 11 Rating Cycle 2 Number of Standard Health Deficiencies
Provider Information Rating Cycle 2 Standard Health Survey Date 2025-01-30 Rating Cycle 2 Standard Health Survey Date
Provider Information Rating Cycle 2/3 Health Deficiency Score 108 Rating Cycle 2/3 Health Deficiency Score
Provider Information Rating Cycle 2/3 Health Revisit Score 0 Rating Cycle 2/3 Health Revisit Score
Provider Information Rating Cycle 2/3 Number of Complaint Health Deficiencies 10 Rating Cycle 2/3 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 2/3 Number of Health Revisits 1 Rating Cycle 2/3 Number of Health Revisits
Provider Information Rating Cycle 2/3 Total Health Score 108 Rating Cycle 2/3 Total Health Score
Provider Information Rating Cycle 2/3 Total Number of Health Deficiencies 21 Rating Cycle 2/3 Total Number of Health Deficiencies
Provider Information Registered Nurse hours per resident per day on the weekend 0.75941 Registered Nurse hours per resident per day on the weekend
Provider Information Registered Nurse turnover 14.3 Registered Nurse turnover
Provider Information Registered Nurse turnover footnote — Registered Nurse turnover footnote
Provider Information Reported Licensed Staffing Hours per Resident per Day 1.68777 Reported Licensed Staffing Hours per Resident per Day
Provider Information Reported LPN Staffing Hours per Resident per Day 0.57328 Reported LPN Staffing Hours per Resident per Day
Provider Information Reported Nurse Aide Staffing Hours per Resident per Day 3.07514 Reported Nurse Aide Staffing Hours per Resident per Day
Provider Information Reported Physical Therapist Staffing Hours per Resident Per Day 0.07025 Reported Physical Therapist Staffing Hours per Resident Per Day
Provider Information Reported RN Staffing Hours per Resident per Day 1.11449 Reported RN Staffing Hours per Resident per Day
Provider Information Reported Staffing Footnote — Reported Staffing Footnote
Provider Information Reported Total Nurse Staffing Hours per Resident per Day 4.76291 Reported Total Nurse Staffing Hours per Resident per Day
Provider Information Short-Stay QM Rating — Short-Stay QM Rating
Provider Information Short-Stay QM Rating Footnote 2 Short-Stay QM Rating Footnote
Provider Information Special Focus Status — Special Focus Status
Provider Information Staffing Rating 5 Staffing Rating
Provider Information Staffing Rating Footnote — Staffing Rating Footnote
Provider Information State CA State
Provider Information Telephone Number 6194826010 Telephone Number
Provider Information Total Amount of Fines in Dollars 8018.00 Total Amount of Fines in Dollars
Provider Information Total number of nurse staff hours per resident per day on the weekend 4.19939 Total number of nurse staff hours per resident per day on the weekend
Provider Information Total Number of Penalties 1 Total Number of Penalties
Provider Information Total nursing staff turnover 15.3 Total nursing staff turnover
Provider Information Total nursing staff turnover footnote — Total nursing staff turnover footnote
Provider Information Total Weighted Health Survey Score 48.000 Total Weighted Health Survey Score
Provider Information Urban Y Urban
Provider Information With a Resident and Family Council Both With a Resident and Family Council
Provider Information ZIP Code 91911 ZIP Code