SNF

PRESBYTERIAN INTERCOMM HOSP DP/SNF

CCN: 555654 · WHITTIER, CA 90602 · Los Angeles County

ℹ Hospital-based

Overview

Address
12401 WASHINGTON BLVD., WHITTIER, CA 90602
Phone
5626980811
Certified beds
35
Avg daily residents
27 (77% of beds filled)
Ownership
Non-profit corporation
Provider type
Medicare
Medicare/Medicaid since
1996-02-15
Setting
Urban
5 /5
★★★★★
CMS Overall Rating

CMS 5-Star Ratings

CMS rates every Medicare/Medicaid-certified nursing home on four domains. The Overall rating is driven primarily by Health Inspection results, then adjusted up or down by Staffing and Quality Measures.

Overall Rating
Composite of Health Inspection, Staffing, and Quality Measures.
★★★★★ 5/5
Health Inspection
Based on the three most recent standard surveys, with more weight on recent results.
★★★★★ 5/5
Staffing
Weighted combination of RN and total nurse staffing hours per resident per day, case-mix adjusted.
★★★★★ 5/5
Quality Measures
15 resident-level quality measures split between long-stay and short-stay (post-acute) residents.
★★★★★ 4/5
Quality Measures breakdown
Long-Stay Quality Measures — Data not available.
Short-Stay Quality Measures ★★★★★ 4/5

Staffing & Workforce

Direct-care staffing is the strongest operational driver of quality in nursing homes. Values are hours per resident per day, derived from payroll-based journal (PBJ) submissions. "Case-mix" adjusts for resident acuity; "Adjusted" is the CMS rating-input value.

Role Reported Case-mix expected Adjusted Federal floor
Total nurse
All nursing staff combined: RN + LPN + Aide
 10.50 4.93 8.23 ≥ 3.48
Registered Nurse (RN)
Licensed RN hours. Strongest driver of clinical outcomes.
 4.64 0.86 3.64 ≥ 0.55
Licensed Practical Nurse (LPN)
LPN/LVN hours. Often handles medication administration.
 2.69 1.09 2.11 —
Nurse aide
CNA hours. Bulk of direct resident care — bathing, feeding, mobility.
 3.17 2.97 2.48 —
Licensed (RN + LPN)
Combined licensed nurse coverage.
 7.33 — — —
Physical therapist
Rehabilitation therapist hours — important for post-acute / rehab admissions.
 0.43 — — —

Federal minimums (phasing in under the CMS 2024 minimum staffing rule) shown for reference. RN: 0.55 hrs/resident/day. Total nurse: 3.48 hrs/resident/day.

Weekend staffing

Total nurse (weekend)
9.08
hrs / resident / day
RN (weekend)
3.36
hrs / resident / day
Total nurse (adjusted, weekend)
7.11
hrs / resident / day

Weekend under-staffing is a common quality-of-care concern — adverse events are more frequent when licensed coverage drops.

Staff turnover

Total nursing staff turnover
22.2%
annual
RN turnover
19.2%
annual
Administrators departed
New facility — insufficient data.

Resident acuity

Nursing Case-Mix Index
1.74
higher acuity than avg
Case-Mix Index Ratio
1.27
facility / state ratio

Health Inspections

CMS weights three inspection cycles to compute the Health Inspection rating: the most recent (50%), the second most recent (33%), and the oldest (17%). Each standard-survey deficiency is assigned a score based on scope and severity; complaint-survey findings and revisit scores are added to produce the cycle total.

Cycle Date Total defs. Standard Complaint Deficiency score Revisits Total score
Cycle 1 (most recent) 2025-07-18 6 6 0 28 1 28
Cycle 2/3 (prior) 2024-07-14 5 5 0 28 1 28
Total weighted health score
28.0
lower is better

Deficiencies (21)

Individual survey findings. Scope/severity uses the CMS A–L matrix: letters further down the alphabet indicate greater harm and wider scope, up through J–L (immediate jeopardy).

21 D/E/F Actual harm — potential for minor
Tag Description Scope/Severity Survey date Corrected
0550 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. E 2025-07-18 2025-08-18
0636 Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. D 2025-07-18 2025-08-18
0640 Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. D 2025-07-18 2025-08-18
0693 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. D 2025-07-18 2025-08-18
0755 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. D 2025-07-18 2025-08-18
0842 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. D 2025-07-18 2025-08-18
0550 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. D 2024-07-14 2024-08-14
0609 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. E 2024-07-14 2024-08-14
0623 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. D 2024-07-14 2024-08-14
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. D 2024-07-14 2024-08-14
0812 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. E 2024-07-14 2024-08-14
0550 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. D 2023-07-09 2023-07-26
0625 Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. D 2023-07-09 2023-07-26
0656 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. D 2023-07-09 2023-07-26
0658 Ensure services provided by the nursing facility meet professional standards of quality. E 2023-07-09 2023-07-26
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. D 2023-07-09 2023-07-26
0698 Provide safe, appropriate dialysis care/services for a resident who requires such services. D 2023-07-09 2023-07-26
0838 Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. E 2023-07-09 2023-07-26
0880 Provide and implement an infection prevention and control program. D 2023-07-09 2023-07-26
0925 Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. E 2023-07-09 2023-07-26
0943 Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. D 2023-07-09 2023-07-26

Ownership & Corporate Structure

Owner / manager organizations (2)

Organization Role Association
PIH HEALTH WHITTIER HOSPITAL 5% OR GREATER DIRECT OWNERSHIP INTEREST since 02/15/1996
PIH HEALTH WHITTIER HOSPITAL OPERATIONAL/MANAGERIAL CONTROL since 11/08/2024

Owner / manager individuals (38)

Name Role Association
BEAL, KIMBERLY OPERATIONAL/MANAGERIAL CONTROL since 11/22/2024
CHULACK, PEGGY OPERATIONAL/MANAGERIAL CONTROL since 10/01/2014
COPPINGER, NOEL OPERATIONAL/MANAGERIAL CONTROL since 10/18/2019
LOPEZ, ROSALIO OPERATIONAL/MANAGERIAL CONTROL since 07/16/2025
MAHALINGAMSHIVARAMAN, VIDHYASHANKARAN OPERATIONAL/MANAGERIAL CONTROL since 07/16/2025
NECKE, SHELLY OPERATIONAL/MANAGERIAL CONTROL since 07/16/2025
PARIKH, SARVESH OPERATIONAL/MANAGERIAL CONTROL since 07/16/2025
PONCE, SUSANNE OPERATIONAL/MANAGERIAL CONTROL since 07/16/2025
PRATT, ANDREW OPERATIONAL/MANAGERIAL CONTROL since 11/20/2023
PRATT, RAMONA OPERATIONAL/MANAGERIAL CONTROL since 07/16/2025
VAZQUEZ, CINDY OPERATIONAL/MANAGERIAL CONTROL since 07/16/2025
WEST, JAMES OPERATIONAL/MANAGERIAL CONTROL since 07/16/2025
ALVAREZ, ALEX CORPORATE DIRECTOR since 10/09/2019
ATWOOD, J CORPORATE DIRECTOR since 04/25/2005
BARENDSE, THURSO CORPORATE DIRECTOR since 02/08/2024
BATISTE, MELANIE CORPORATE DIRECTOR since 10/21/2021
CRISAN, ADRIAN CORPORATE DIRECTOR since 10/01/2019
GOLDBERG, MARISSA CORPORATE DIRECTOR since 10/01/2021
GREANEY, PETER CORPORATE DIRECTOR since 11/13/2018
HAMAR, HAMILTON CORPORATE DIRECTOR since 10/01/2016
KROG, SCOTT CORPORATE DIRECTOR since 12/13/2024
MEDRANO, DEBORAH CORPORATE DIRECTOR since 12/13/2024
MONROE, PATRICK CORPORATE DIRECTOR since 10/10/2016
NAYAK, SUDHAKER CORPORATE DIRECTOR since 12/13/2010
ROTH, WILLIAM CORPORATE DIRECTOR since 03/01/2023

Showing 25 of 38 individuals. Full list in CSV.

Source: CMS Nursing Home Ownership. Percent ownership is rarely disclosed — CMS only requires it for specific roles.

Facility Features

CCRC
No
Hospital-based
Yes
Resident / family council
None
Sprinkler systems
Yes
Abuse citation flag
No
Methodology & sources

Full methodology →

All Data

Every labeled field shipped for this facility by CMS. No national median or percentile context is available for SNFs in the current release.

Download CSV

Show 99 rows
Source Metric Value Raw key
Provider Information Abuse Icon N Abuse Icon
Provider Information Adjusted LPN Staffing Hours per Resident per Day 2.10889 Adjusted LPN Staffing Hours per Resident per Day
Provider Information Adjusted Nurse Aide Staffing Hours per Resident per Day 2.48294 Adjusted Nurse Aide Staffing Hours per Resident per Day
Provider Information Adjusted RN Staffing Hours per Resident per Day 3.63580 Adjusted RN Staffing Hours per Resident per Day
Provider Information Adjusted Total Nurse Staffing Hours per Resident per Day 8.22763 Adjusted Total Nurse Staffing Hours per Resident per Day
Provider Information Adjusted Weekend Total Nurse Staffing Hours per Resident per Day 7.11390 Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Administrator turnover footnote 26 Administrator turnover footnote
Provider Information Automatic Sprinkler Systems in All Required Areas Yes Automatic Sprinkler Systems in All Required Areas
Provider Information Average Number of Residents per Day 27.0 Average Number of Residents per Day
Provider Information Average Number of Residents per Day Footnote — Average Number of Residents per Day Footnote
Provider Information Case-Mix LPN Staffing Hours per Resident per Day 1.09317 Case-Mix LPN Staffing Hours per Resident per Day
Provider Information Case-Mix Nurse Aide Staffing Hours per Resident per Day 2.97099 Case-Mix Nurse Aide Staffing Hours per Resident per Day
Provider Information Case-Mix RN Staffing Hours per Resident per Day 0.86166 Case-Mix RN Staffing Hours per Resident per Day
Provider Information Case-Mix Total Nurse Staffing Hours per Resident per Day 4.92581 Case-Mix Total Nurse Staffing Hours per Resident per Day
Provider Information Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day 4.34158 Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Chain Average Health Inspection Rating — Chain Average Health Inspection Rating
Provider Information Chain Average Overall 5-star Rating — Chain Average Overall 5-star Rating
Provider Information Chain Average QM Rating — Chain Average QM Rating
Provider Information Chain Average Staffing Rating — Chain Average Staffing Rating
Provider Information Chain ID — Chain ID
Provider Information Chain Name — Chain Name
Provider Information City/Town WHITTIER City/Town
Provider Information CMS Certification Number (CCN) 555654 CMS Certification Number (CCN)
Provider Information Continuing Care Retirement Community N Continuing Care Retirement Community
Provider Information County/Parish Los Angeles County/Parish
Provider Information Date First Approved to Provide Medicare and Medicaid Services 1996-02-15 Date First Approved to Provide Medicare and Medicaid Services
Provider Information Geocoding Footnote — Geocoding Footnote
Provider Information Health Inspection Rating 5 Health Inspection Rating
Provider Information Health Inspection Rating Footnote — Health Inspection Rating Footnote
Provider Information Latitude 33.9673 Latitude
Provider Information Legal Business Name PIH HEALTH WHITTIER HOSPITAL Legal Business Name
Provider Information Location 12401 WASHINGTON BLVD.,WHITTIER,CA,90602 Location
Provider Information Long-Stay QM Rating — Long-Stay QM Rating
Provider Information Long-Stay QM Rating Footnote 2 Long-Stay QM Rating Footnote
Provider Information Longitude -118.05 Longitude
Provider Information Most Recent Health Inspection More Than 2 Years Ago N Most Recent Health Inspection More Than 2 Years Ago
Provider Information Number of administrators who have left the nursing home — Number of administrators who have left the nursing home
Provider Information Number of Certified Beds 35 Number of Certified Beds
Provider Information Number of Citations from Infection Control Inspections — Number of Citations from Infection Control Inspections
Provider Information Number of Facilities in Chain — Number of Facilities in Chain
Provider Information Number of Fines 0 Number of Fines
Provider Information Number of Payment Denials 0 Number of Payment Denials
Provider Information Nursing Case-Mix Index 1.74499 Nursing Case-Mix Index
Provider Information Nursing Case-Mix Index Ratio 1.26665 Nursing Case-Mix Index Ratio
Provider Information Overall Rating 5 Overall Rating
Provider Information Overall Rating Footnote — Overall Rating Footnote
Provider Information Ownership Type Non profit - Corporation Ownership Type
Provider Information Physical Therapist Staffing Footnote — Physical Therapist Staffing Footnote
Provider Information Processing Date 2026-03-01 Processing Date
Provider Information Provider Address 12401 WASHINGTON BLVD. Provider Address
Provider Information Provider Changed Ownership in Last 12 Months N Provider Changed Ownership in Last 12 Months
Provider Information Provider Name PRESBYTERIAN INTERCOMM HOSP DP/SNF Provider Name
Provider Information Provider Resides in Hospital Y Provider Resides in Hospital
Provider Information Provider SSA County Code 200 Provider SSA County Code
Provider Information Provider Type Medicare Provider Type
Provider Information QM Rating 4 QM Rating
Provider Information QM Rating Footnote — QM Rating Footnote
Provider Information Rating Cycle 1 Health Deficiency Score 28 Rating Cycle 1 Health Deficiency Score
Provider Information Rating Cycle 1 Health Revisit Score 0 Rating Cycle 1 Health Revisit Score
Provider Information Rating Cycle 1 Number of Complaint Health Deficiencies 0 Rating Cycle 1 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 1 Number of Health Revisits 1 Rating Cycle 1 Number of Health Revisits
Provider Information Rating Cycle 1 Number of Standard Health Deficiencies 6 Rating Cycle 1 Number of Standard Health Deficiencies
Provider Information Rating Cycle 1 Standard Survey Health Date 2025-07-18 Rating Cycle 1 Standard Survey Health Date
Provider Information Rating Cycle 1 Total Health Score 28 Rating Cycle 1 Total Health Score
Provider Information Rating Cycle 1 Total Number of Health Deficiencies 6 Rating Cycle 1 Total Number of Health Deficiencies
Provider Information Rating Cycle 2 Number of Standard Health Deficiencies 5 Rating Cycle 2 Number of Standard Health Deficiencies
Provider Information Rating Cycle 2 Standard Health Survey Date 2024-07-14 Rating Cycle 2 Standard Health Survey Date
Provider Information Rating Cycle 2/3 Health Deficiency Score 28 Rating Cycle 2/3 Health Deficiency Score
Provider Information Rating Cycle 2/3 Health Revisit Score 0 Rating Cycle 2/3 Health Revisit Score
Provider Information Rating Cycle 2/3 Number of Complaint Health Deficiencies 0 Rating Cycle 2/3 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 2/3 Number of Health Revisits 1 Rating Cycle 2/3 Number of Health Revisits
Provider Information Rating Cycle 2/3 Total Health Score 28 Rating Cycle 2/3 Total Health Score
Provider Information Rating Cycle 2/3 Total Number of Health Deficiencies 5 Rating Cycle 2/3 Total Number of Health Deficiencies
Provider Information Registered Nurse hours per resident per day on the weekend 3.36444 Registered Nurse hours per resident per day on the weekend
Provider Information Registered Nurse turnover 19.2 Registered Nurse turnover
Provider Information Registered Nurse turnover footnote — Registered Nurse turnover footnote
Provider Information Reported Licensed Staffing Hours per Resident per Day 7.32914 Reported Licensed Staffing Hours per Resident per Day
Provider Information Reported LPN Staffing Hours per Resident per Day 2.69054 Reported LPN Staffing Hours per Resident per Day
Provider Information Reported Nurse Aide Staffing Hours per Resident per Day 3.16776 Reported Nurse Aide Staffing Hours per Resident per Day
Provider Information Reported Physical Therapist Staffing Hours per Resident Per Day 0.43155 Reported Physical Therapist Staffing Hours per Resident Per Day
Provider Information Reported RN Staffing Hours per Resident per Day 4.63859 Reported RN Staffing Hours per Resident per Day
Provider Information Reported Staffing Footnote — Reported Staffing Footnote
Provider Information Reported Total Nurse Staffing Hours per Resident per Day 10.49689 Reported Total Nurse Staffing Hours per Resident per Day
Provider Information Short-Stay QM Rating 4 Short-Stay QM Rating
Provider Information Short-Stay QM Rating Footnote — Short-Stay QM Rating Footnote
Provider Information Special Focus Status — Special Focus Status
Provider Information Staffing Rating 5 Staffing Rating
Provider Information Staffing Rating Footnote — Staffing Rating Footnote
Provider Information State CA State
Provider Information Telephone Number 5626980811 Telephone Number
Provider Information Total Amount of Fines in Dollars 0.00 Total Amount of Fines in Dollars
Provider Information Total number of nurse staff hours per resident per day on the weekend 9.07598 Total number of nurse staff hours per resident per day on the weekend
Provider Information Total Number of Penalties 0 Total Number of Penalties
Provider Information Total nursing staff turnover 22.2 Total nursing staff turnover
Provider Information Total nursing staff turnover footnote — Total nursing staff turnover footnote
Provider Information Total Weighted Health Survey Score 28.000 Total Weighted Health Survey Score
Provider Information Urban Y Urban
Provider Information With a Resident and Family Council None With a Resident and Family Council
Provider Information ZIP Code 90602 ZIP Code