Overview

Address
4109 EMERALD ST, TORRANCE, CA 90503
Phone
3103714628
Certified beds
99
Avg daily residents
93 (94% of beds filled)
Ownership
For-profit LLC
Provider type
Medicare and Medicaid
Medicare/Medicaid since
1979-03-14
Setting
Urban
2 /5
CMS Overall Rating

CMS 5-Star Ratings

CMS rates every Medicare/Medicaid-certified nursing home on four domains. The Overall rating is driven primarily by Health Inspection results, then adjusted up or down by Staffing and Quality Measures.

Overall Rating
Composite of Health Inspection, Staffing, and Quality Measures.
2/5
Health Inspection
Based on the three most recent standard surveys, with more weight on recent results.
2/5
Staffing
Weighted combination of RN and total nurse staffing hours per resident per day, case-mix adjusted.
2/5
Quality Measures
15 resident-level quality measures split between long-stay and short-stay (post-acute) residents.
4/5
Quality Measures breakdown
Long-Stay Quality Measures 4/5
Short-Stay Quality Measures 4/5

Staffing & Workforce

Direct-care staffing is the strongest operational driver of quality in nursing homes. Values are hours per resident per day, derived from payroll-based journal (PBJ) submissions. "Case-mix" adjusts for resident acuity; "Adjusted" is the CMS rating-input value.

Role Reported Case-mix expected Adjusted Federal floor
Total nurse
All nursing staff combined: RN + LPN + Aide
3.85 4.70 3.17 ≥ 3.48
Registered Nurse (RN)
Licensed RN hours. Strongest driver of clinical outcomes.
0.57 0.82 0.47 ≥ 0.55
Licensed Practical Nurse (LPN)
LPN/LVN hours. Often handles medication administration.
0.86 1.04 0.70
Nurse aide
CNA hours. Bulk of direct resident care — bathing, feeding, mobility.
2.42 2.83 1.99
Licensed (RN + LPN)
Combined licensed nurse coverage.
1.43
Physical therapist
Rehabilitation therapist hours — important for post-acute / rehab admissions.
0.12

Federal minimums (phasing in under the CMS 2024 minimum staffing rule) shown for reference. RN: 0.55 hrs/resident/day. Total nurse: 3.48 hrs/resident/day.

Weekend staffing

Total nurse (weekend)
3.59
hrs / resident / day
RN (weekend)
0.32
hrs / resident / day
Total nurse (adjusted, weekend)
2.95
hrs / resident / day

Weekend under-staffing is a common quality-of-care concern — adverse events are more frequent when licensed coverage drops.

Staff turnover

Total nursing staff turnover
37.1%
annual
RN turnover
20.0%
annual
Administrators departed
2
last 12 months

Resident acuity

Nursing Case-Mix Index
1.66
higher acuity than avg
Case-Mix Index Ratio
1.21
facility / state ratio

Health Inspections

CMS weights three inspection cycles to compute the Health Inspection rating: the most recent (50%), the second most recent (33%), and the oldest (17%). Each standard-survey deficiency is assigned a score based on scope and severity; complaint-survey findings and revisit scores are added to produce the cycle total.

Cycle Date Total defs. Standard Complaint Deficiency score Revisits Total score
Cycle 1 (most recent) 2025-08-08 22 11 11 112 1 112
Cycle 2/3 (prior) 2024-08-19 25 9 18 248 1 248
Total weighted health score
146.0
lower is better

Deficiencies (67)

Individual survey findings. Scope/severity uses the CMS A–L matrix: letters further down the alphabet indicate greater harm and wider scope, up through J–L (immediate jeopardy).

66 D/E/F Actual harm — potential for minor
1 J/K/L Immediate jeopardy
Tag Description Scope/Severity Survey date Corrected
0552 Ensure that residents are fully informed and understand their health status, care and treatments. D 2025-11-25 2025-12-15
0627 Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. D 2025-11-25 2025-12-15
0558 Reasonably accommodate the needs and preferences of each resident. D 2025-08-08 2025-08-28
0584 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. D 2025-08-08 2025-08-28
0605 Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. D 2025-08-08 2025-08-28
0644 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. D 2025-08-08 2025-08-28
0656 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. D 2025-08-08 2025-08-28
0755 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. D 2025-08-08 2025-08-28
0757 Ensure each resident’s drug regimen must be free from unnecessary drugs. D 2025-08-08 2025-08-28
0761 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. E 2025-08-08 2025-08-28
0812 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. E 2025-08-08 2025-08-28
0842 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. E 2025-08-08 2025-08-28
0880 Provide and implement an infection prevention and control program. F 2025-08-08 2025-08-28
0607 Develop and implement policies and procedures to prevent abuse, neglect, and theft. D 2025-07-07 2025-07-11
0557 Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. D 2025-06-11 2025-07-02
0627 Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. D 2025-06-11 2025-07-02
0609 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. D 2025-04-30 2025-05-22
0610 Respond appropriately to all alleged violations. D 2025-04-30 2025-05-22
0600 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. D 2025-03-20 2025-04-10
0610 Respond appropriately to all alleged violations. D 2025-03-20 2025-04-10
0660 Plan the resident's discharge to meet the resident's goals and needs. D 2025-03-06 2025-03-26
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. D 2025-03-06 2025-03-26
0842 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. D 2024-12-09 2024-12-30
0657 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. D 2024-11-15 2024-12-03
0573 Let each resident or the resident's legal representative access or purchase copies of all the resident's records. D 2024-10-11 2024-11-14
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. E 2024-10-11 2024-11-14
0842 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. D 2024-10-11 2024-11-14
0626 Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. D 2024-09-26 2024-10-24
0578 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. D 2024-08-19 2024-09-11
0726 Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. E 2024-08-19 2024-09-11
0802 Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. E 2024-08-19 2024-09-11
0812 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F 2024-08-19 2024-09-11
0837 Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility. F 2024-08-19 2024-09-11
0847 Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. D 2024-08-19 2024-09-11
0867 Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. F 2024-08-19 2024-09-11
0745 Provide medically-related social services to help each resident achieve the highest possible quality of life. E 2024-08-19 2024-09-11
0805 Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. K 2024-08-19 2024-09-11
0553 Allow resident to participate in the development and implementation of his or her person-centered plan of care. D 2024-05-08 2024-05-25
0685 Assist a resident in gaining access to vision and hearing services. D 2024-05-08 2024-05-25
0573 Let each resident or the resident's legal representative access or purchase copies of all the resident's records. D 2024-03-26 2024-04-10
0880 Provide and implement an infection prevention and control program. D 2024-03-08 2024-03-28
0656 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. D 2023-09-22 2023-10-13
0842 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. D 2023-09-22 2023-10-13
0558 Reasonably accommodate the needs and preferences of each resident. D 2023-08-05 2023-08-21
0919 Make sure that a working call system is available in each resident's bathroom and bathing area. D 2023-08-05 2023-08-21
0686 Provide appropriate pressure ulcer care and prevent new ulcers from developing. D 2023-04-06 2023-05-25
0692 Provide enough food/fluids to maintain a resident's health. D 2023-04-06 2023-05-25
0558 Reasonably accommodate the needs and preferences of each resident. D 2021-12-06 2021-12-30
0582 Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. D 2021-12-06 2021-12-30
0583 Keep residents' personal and medical records private and confidential. D 2021-12-06 2021-12-30

Showing 50 most recent of 67. See the All Data CSV for the full list.

Penalties (2)

Fines issued
2
last 3 years
Total fines
$24,349
Date Type Fine amount
2023-06-20 Fine $1,748
2024-08-19 Fine $22,601

Source: CMS Nursing Home Penalties.

Financial Health (FY 2024)

Payer mix (share of resident days)

Medicare 22.7% Medicaid 68.9% Other 8.3%

Operating performance

Operating Margin
-2.7%
Total Margin
12.9%
Occupancy Rate
83.0%
Cost per Resident Day
$52

Revenue & costs

Net Patient Revenue
$12.8M
Total Costs
$1.6M
Net Income
$1.9M

Balance sheet

Total Assets
$9.2M
Total Liabilities
$9.6M
Fund Balance
-$358K
Current Ratio
2.32

Source: CMS SNF Cost Report (FY 2024). Cost report data lags by ~2 years.

Ownership & Corporate Structure

Owner / manager organizations (2)

Organization Role Association
CITRUS WELLNESS CENTRE, LLC 5% OR GREATER DIRECT OWNERSHIP INTEREST since 06/01/2010
ROCKPORT ADMINISTRATIVE SERVICES, LLC OPERATIONAL/MANAGERIAL CONTROL since 06/01/2010

Owner / manager individuals (5)

Name Role Association
PINSON, DEVORA 5% OR GREATER DIRECT OWNERSHIP INTEREST since 06/28/2012
WEISS, JONATHAN 5% OR GREATER DIRECT OWNERSHIP INTEREST since 06/01/2010
BUTLIG, RICHARD OPERATIONAL/MANAGERIAL CONTROL since 08/01/2024
RECHNITZ, SHLOMO OPERATIONAL/MANAGERIAL CONTROL since 12/28/2010
WEISS, JONATHAN OPERATIONAL/MANAGERIAL CONTROL since 10/01/2010

Source: CMS Nursing Home Ownership. Percent ownership is rarely disclosed — CMS only requires it for specific roles.

Facility Features

CCRC
No
Hospital-based
No
Resident / family council
Resident
Sprinkler systems
Yes
Abuse citation flag
No
Methodology & sources

Full methodology →

All Data

Every labeled field shipped for this facility by CMS. No national median or percentile context is available for SNFs in the current release.

Download CSV

Show 113 rows
Source Metric Value Raw key
Cost Report Cost per Resident Day ($) $52 metrics.cost_per_resident_day
Cost Report Current Ratio 2.32 metrics.current_ratio
Cost Report fiscal_year 2,024 fiscal_year
Cost Report Medicaid Day Share (%) 68.9% metrics.medicaid_day_share
Cost Report Medicare Day Share (%) 22.7% metrics.medicare_day_share
Cost Report Net Income ($) $1,943,598 metrics.net_income
Cost Report Net Patient Revenue ($) $12,794,313 metrics.net_patient_revenue
Cost Report Occupancy Rate (%) 83.0% metrics.occupancy_rate
Cost Report Operating Margin (%) -2.7% metrics.operating_margin
Cost Report Total Assets ($) $9,249,333 metrics.total_assets
Cost Report Total Costs ($) $1,554,824 metrics.total_costs
Cost Report Total Fund Balances ($) $-358,244 metrics.fund_balance
Cost Report Total Liabilities ($) $9,607,577 metrics.total_liabilities
Cost Report Total Margin (%) 12.9% metrics.total_margin
Provider Information Abuse Icon N Abuse Icon
Provider Information Adjusted LPN Staffing Hours per Resident per Day 0.70315 Adjusted LPN Staffing Hours per Resident per Day
Provider Information Adjusted Nurse Aide Staffing Hours per Resident per Day 1.99126 Adjusted Nurse Aide Staffing Hours per Resident per Day
Provider Information Adjusted RN Staffing Hours per Resident per Day 0.47164 Adjusted RN Staffing Hours per Resident per Day
Provider Information Adjusted Total Nurse Staffing Hours per Resident per Day 3.16605 Adjusted Total Nurse Staffing Hours per Resident per Day
Provider Information Adjusted Weekend Total Nurse Staffing Hours per Resident per Day 2.95321 Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Administrator turnover footnote Administrator turnover footnote
Provider Information Automatic Sprinkler Systems in All Required Areas Yes Automatic Sprinkler Systems in All Required Areas
Provider Information Average Number of Residents per Day 92.9 Average Number of Residents per Day
Provider Information Average Number of Residents per Day Footnote Average Number of Residents per Day Footnote
Provider Information Case-Mix LPN Staffing Hours per Resident per Day 1.04217 Case-Mix LPN Staffing Hours per Resident per Day
Provider Information Case-Mix Nurse Aide Staffing Hours per Resident per Day 2.83239 Case-Mix Nurse Aide Staffing Hours per Resident per Day
Provider Information Case-Mix RN Staffing Hours per Resident per Day 0.82146 Case-Mix RN Staffing Hours per Resident per Day
Provider Information Case-Mix Total Nurse Staffing Hours per Resident per Day 4.69602 Case-Mix Total Nurse Staffing Hours per Resident per Day
Provider Information Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day 4.13905 Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Chain Average Health Inspection Rating Chain Average Health Inspection Rating
Provider Information Chain Average Overall 5-star Rating Chain Average Overall 5-star Rating
Provider Information Chain Average QM Rating Chain Average QM Rating
Provider Information Chain Average Staffing Rating Chain Average Staffing Rating
Provider Information Chain ID Chain ID
Provider Information Chain Name Chain Name
Provider Information City/Town TORRANCE City/Town
Provider Information CMS Certification Number (CCN) 555114 CMS Certification Number (CCN)
Provider Information Continuing Care Retirement Community N Continuing Care Retirement Community
Provider Information County/Parish Los Angeles County/Parish
Provider Information Date First Approved to Provide Medicare and Medicaid Services 1979-03-14 Date First Approved to Provide Medicare and Medicaid Services
Provider Information Geocoding Footnote Geocoding Footnote
Provider Information Health Inspection Rating 2 Health Inspection Rating
Provider Information Health Inspection Rating Footnote Health Inspection Rating Footnote
Provider Information Latitude 33.8414 Latitude
Provider Information Legal Business Name DRIFTWOOD HEALTHCARE & WELLNESS CENTER, LLC Legal Business Name
Provider Information Location 4109 EMERALD ST,TORRANCE,CA,90503 Location
Provider Information Long-Stay QM Rating 4 Long-Stay QM Rating
Provider Information Long-Stay QM Rating Footnote Long-Stay QM Rating Footnote
Provider Information Longitude -118.36 Longitude
Provider Information Most Recent Health Inspection More Than 2 Years Ago N Most Recent Health Inspection More Than 2 Years Ago
Provider Information Number of administrators who have left the nursing home 2 Number of administrators who have left the nursing home
Provider Information Number of Certified Beds 99 Number of Certified Beds
Provider Information Number of Citations from Infection Control Inspections Number of Citations from Infection Control Inspections
Provider Information Number of Facilities in Chain Number of Facilities in Chain
Provider Information Number of Fines 2 Number of Fines
Provider Information Number of Payment Denials 0 Number of Payment Denials
Provider Information Nursing Case-Mix Index 1.66359 Nursing Case-Mix Index
Provider Information Nursing Case-Mix Index Ratio 1.20756 Nursing Case-Mix Index Ratio
Provider Information Overall Rating 2 Overall Rating
Provider Information Overall Rating Footnote Overall Rating Footnote
Provider Information Ownership Type For profit - Limited Liability company Ownership Type
Provider Information Physical Therapist Staffing Footnote Physical Therapist Staffing Footnote
Provider Information Processing Date 2026-03-01 Processing Date
Provider Information Provider Address 4109 EMERALD ST Provider Address
Provider Information Provider Changed Ownership in Last 12 Months N Provider Changed Ownership in Last 12 Months
Provider Information Provider Name DRIFTWOOD HEALTHCARE CENTER Provider Name
Provider Information Provider Resides in Hospital N Provider Resides in Hospital
Provider Information Provider SSA County Code 200 Provider SSA County Code
Provider Information Provider Type Medicare and Medicaid Provider Type
Provider Information QM Rating 4 QM Rating
Provider Information QM Rating Footnote QM Rating Footnote
Provider Information Rating Cycle 1 Health Deficiency Score 112 Rating Cycle 1 Health Deficiency Score
Provider Information Rating Cycle 1 Health Revisit Score 0 Rating Cycle 1 Health Revisit Score
Provider Information Rating Cycle 1 Number of Complaint Health Deficiencies 11 Rating Cycle 1 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 1 Number of Health Revisits 1 Rating Cycle 1 Number of Health Revisits
Provider Information Rating Cycle 1 Number of Standard Health Deficiencies 11 Rating Cycle 1 Number of Standard Health Deficiencies
Provider Information Rating Cycle 1 Standard Survey Health Date 2025-08-08 Rating Cycle 1 Standard Survey Health Date
Provider Information Rating Cycle 1 Total Health Score 112 Rating Cycle 1 Total Health Score
Provider Information Rating Cycle 1 Total Number of Health Deficiencies 22 Rating Cycle 1 Total Number of Health Deficiencies
Provider Information Rating Cycle 2 Number of Standard Health Deficiencies 9 Rating Cycle 2 Number of Standard Health Deficiencies
Provider Information Rating Cycle 2 Standard Health Survey Date 2024-08-19 Rating Cycle 2 Standard Health Survey Date
Provider Information Rating Cycle 2/3 Health Deficiency Score 248 Rating Cycle 2/3 Health Deficiency Score
Provider Information Rating Cycle 2/3 Health Revisit Score 0 Rating Cycle 2/3 Health Revisit Score
Provider Information Rating Cycle 2/3 Number of Complaint Health Deficiencies 18 Rating Cycle 2/3 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 2/3 Number of Health Revisits 1 Rating Cycle 2/3 Number of Health Revisits
Provider Information Rating Cycle 2/3 Total Health Score 248 Rating Cycle 2/3 Total Health Score
Provider Information Rating Cycle 2/3 Total Number of Health Deficiencies 25 Rating Cycle 2/3 Total Number of Health Deficiencies
Provider Information Registered Nurse hours per resident per day on the weekend 0.31972 Registered Nurse hours per resident per day on the weekend
Provider Information Registered Nurse turnover 20.0 Registered Nurse turnover
Provider Information Registered Nurse turnover footnote Registered Nurse turnover footnote
Provider Information Reported Licensed Staffing Hours per Resident per Day 1.42888 Reported Licensed Staffing Hours per Resident per Day
Provider Information Reported LPN Staffing Hours per Resident per Day 0.85523 Reported LPN Staffing Hours per Resident per Day
Provider Information Reported Nurse Aide Staffing Hours per Resident per Day 2.42196 Reported Nurse Aide Staffing Hours per Resident per Day
Provider Information Reported Physical Therapist Staffing Hours per Resident Per Day 0.11847 Reported Physical Therapist Staffing Hours per Resident Per Day
Provider Information Reported RN Staffing Hours per Resident per Day 0.57365 Reported RN Staffing Hours per Resident per Day
Provider Information Reported Staffing Footnote Reported Staffing Footnote
Provider Information Reported Total Nurse Staffing Hours per Resident per Day 3.85084 Reported Total Nurse Staffing Hours per Resident per Day
Provider Information Short-Stay QM Rating 4 Short-Stay QM Rating
Provider Information Short-Stay QM Rating Footnote Short-Stay QM Rating Footnote
Provider Information Special Focus Status Special Focus Status
Provider Information Staffing Rating 2 Staffing Rating
Provider Information Staffing Rating Footnote Staffing Rating Footnote
Provider Information State CA State
Provider Information Telephone Number 3103714628 Telephone Number
Provider Information Total Amount of Fines in Dollars 24349.00 Total Amount of Fines in Dollars
Provider Information Total number of nurse staff hours per resident per day on the weekend 3.59197 Total number of nurse staff hours per resident per day on the weekend
Provider Information Total Number of Penalties 2 Total Number of Penalties
Provider Information Total nursing staff turnover 37.1 Total nursing staff turnover
Provider Information Total nursing staff turnover footnote Total nursing staff turnover footnote
Provider Information Total Weighted Health Survey Score 146.000 Total Weighted Health Survey Score
Provider Information Urban Y Urban
Provider Information With a Resident and Family Council Resident With a Resident and Family Council
Provider Information ZIP Code 90503 ZIP Code