Abuse citation flag

Overview

Address
441 NORTON ROAD, COLUMBUS, OH 43228
Phone
6148121200
Certified beds
97
Avg daily residents
87 (89% of beds filled)
Ownership
For-profit (individual owner)
Provider type
Medicare and Medicaid
Medicare/Medicaid since
2021-01-25
Setting
Urban
1 /5
CMS Overall Rating

CMS 5-Star Ratings

CMS rates every Medicare/Medicaid-certified nursing home on four domains. The Overall rating is driven primarily by Health Inspection results, then adjusted up or down by Staffing and Quality Measures.

Overall Rating
Composite of Health Inspection, Staffing, and Quality Measures.
1/5
Health Inspection
Based on the three most recent standard surveys, with more weight on recent results.
1/5
Staffing
Weighted combination of RN and total nurse staffing hours per resident per day, case-mix adjusted.
1/5
Quality Measures
15 resident-level quality measures split between long-stay and short-stay (post-acute) residents.
4/5
Quality Measures breakdown
Long-Stay Quality Measures 5/5
Short-Stay Quality Measures 3/5

Staffing & Workforce

Direct-care staffing is the strongest operational driver of quality in nursing homes. Values are hours per resident per day, derived from payroll-based journal (PBJ) submissions. "Case-mix" adjusts for resident acuity; "Adjusted" is the CMS rating-input value.

Role Reported Case-mix expected Adjusted Federal floor
Total nurse
All nursing staff combined: RN + LPN + Aide
3.63 4.03 3.48 ≥ 3.48
Registered Nurse (RN)
Licensed RN hours. Strongest driver of clinical outcomes.
0.55 0.71 0.52 ≥ 0.55 Below floor
Licensed Practical Nurse (LPN)
LPN/LVN hours. Often handles medication administration.
1.12 0.89 1.08
Nurse aide
CNA hours. Bulk of direct resident care — bathing, feeding, mobility.
1.96 2.43 1.88
Licensed (RN + LPN)
Combined licensed nurse coverage.
1.67
Physical therapist
Rehabilitation therapist hours — important for post-acute / rehab admissions.
0.06

Federal minimums (phasing in under the CMS 2024 minimum staffing rule) shown for reference. RN: 0.55 hrs/resident/day. Total nurse: 3.48 hrs/resident/day.

Weekend staffing

Total nurse (weekend)
3.25
hrs / resident / day
RN (weekend)
0.31
hrs / resident / day
Total nurse (adjusted, weekend)
3.12
hrs / resident / day

Weekend under-staffing is a common quality-of-care concern — adverse events are more frequent when licensed coverage drops.

Staff turnover

Total nursing staff turnover
67.6%
annual
RN turnover
66.7%
annual
Administrators departed
2
last 12 months

Resident acuity

Nursing Case-Mix Index
1.43
higher acuity than avg
Case-Mix Index Ratio
1.04
facility / state ratio

Health Inspections

CMS weights three inspection cycles to compute the Health Inspection rating: the most recent (50%), the second most recent (33%), and the oldest (17%). Each standard-survey deficiency is assigned a score based on scope and severity; complaint-survey findings and revisit scores are added to produce the cycle total.

Cycle Date Total defs. Standard Complaint Deficiency score Revisits Total score
Cycle 1 (most recent) 2025-06-09 29 18 16 132 1 132
Cycle 2/3 (prior) 2023-02-06 24 10 14 152 1 152
Total weighted health score
137.0
lower is better
Infection-control citations
0
last cycle

Deficiencies (53)

Individual survey findings. Scope/severity uses the CMS A–L matrix: letters further down the alphabet indicate greater harm and wider scope, up through J–L (immediate jeopardy).

1 A/B/C No actual harm — minor
48 D/E/F Actual harm — potential for minor
3 G/H/I Actual harm
1 J/K/L Immediate jeopardy
Tag Description Scope/Severity Survey date Corrected
0609 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. D 2025-10-16 2025-11-18
0628 Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. D 2025-10-16 2025-11-18
0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. D 2025-10-16 2025-11-18
0760 Ensure that residents are free from significant medication errors. D 2025-10-16 2025-11-18
0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. D 2025-09-08 2025-11-18
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. J 2025-09-08 2025-08-18
0693 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. D 2025-09-08 2025-11-18
0755 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. D 2025-09-08 2025-11-18
0770 Provide timely, quality laboratory services/tests to meet the needs of residents. D 2025-09-08 2025-11-18
0561 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. D 2025-06-09 2025-07-08
0605 Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. D 2025-06-09 2025-07-08
0610 Respond appropriately to all alleged violations. D 2025-06-09 2025-07-08
0628 Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. B 2025-06-09 2025-07-08
0656 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. D 2025-06-09 2025-07-08
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. D 2025-06-09 2025-07-08
0692 Provide enough food/fluids to maintain a resident's health. D 2025-06-09 2025-07-08
0756 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. D 2025-06-09 2025-07-08
0759 Ensure medication error rates are not 5 percent or greater. D 2025-06-09 2025-07-08
0760 Ensure that residents are free from significant medication errors. D 2025-06-09 2025-07-08
0770 Provide timely, quality laboratory services/tests to meet the needs of residents. D 2025-06-09 2025-07-08
0842 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. D 2025-06-09 2025-07-08
0880 Provide and implement an infection prevention and control program. E 2025-06-09 2025-07-08
0602 Protect each resident from the wrongful use of the resident's belongings or money. D 2025-06-09 2025-07-08
0677 Provide care and assistance to perform activities of daily living for any resident who is unable. D 2025-06-09 2025-07-08
0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. D 2025-06-09 2025-07-08
0697 Provide safe, appropriate pain management for a resident who requires such services. D 2025-06-09 2025-07-08
0791 Provide or obtain dental services for each resident. D 2025-06-09 2025-07-08
0610 Respond appropriately to all alleged violations. D 2025-04-16 2025-04-24
0760 Ensure that residents are free from significant medication errors. D 2025-03-27 2025-04-18
0602 Protect each resident from the wrongful use of the resident's belongings or money. D 2024-10-21 2024-11-04
0610 Respond appropriately to all alleged violations. D 2024-10-21 2024-11-04
0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. D 2024-10-21 2024-11-04
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. D 2024-10-21 2024-11-04
0690 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. D 2024-10-21 2024-11-04
0694 Provide for the safe, appropriate administration of IV fluids for a resident when needed. D 2024-10-21 2024-11-04
0755 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. D 2024-10-21 2024-11-04
0760 Ensure that residents are free from significant medication errors. D 2024-10-21 2024-11-04
0842 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. D 2024-10-21 2024-11-04
0880 Provide and implement an infection prevention and control program. D 2024-10-21 2024-11-04
0582 Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. D 2023-06-21 2023-07-13
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. G 2023-06-21 2023-07-13
0697 Provide safe, appropriate pain management for a resident who requires such services. G 2023-06-21 2023-07-13
0755 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. D 2023-05-16 2023-07-13
0550 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. D 2023-02-06 2023-03-01
0578 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. D 2023-02-06 2023-03-01
0686 Provide appropriate pressure ulcer care and prevent new ulcers from developing. G 2023-02-06 2023-03-01
0690 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. D 2023-02-06 2023-03-01
0697 Provide safe, appropriate pain management for a resident who requires such services. D 2023-02-06 2023-03-01
0757 Ensure each resident’s drug regimen must be free from unnecessary drugs. D 2023-02-06 2023-03-01
0758 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. D 2023-02-06 2023-03-01

Showing 50 most recent of 53. See the All Data CSV for the full list.

Penalties (1)

Fines issued
1
last 3 years
Total fines
$33,365
Date Type Fine amount
2023-05-16 Fine $33,365

Source: CMS Nursing Home Penalties.

Financial Health (FY 2023)

Payer mix (share of resident days)

Medicare 12.9% Medicaid 20.5% Other 66.6%

Operating performance

Operating Margin
-13.6%
Total Margin
-5.3%
Occupancy Rate
91.9%
Cost per Resident Day
$42

Revenue & costs

Net Patient Revenue
$10.4M
Total Costs
$1.4M
Net Income
-$590K

Balance sheet

Total Assets
$2.2M
Total Liabilities
$4.4M
Fund Balance
-$2.2M
Current Ratio
0.90

Source: CMS SNF Cost Report (FY 2023). Cost report data lags by ~2 years.

Ownership & Corporate Structure

Chain: CIENA HEALTHCARE/LAUREL HEALTH CARE

Chain ID
144
Facilities in chain
84
Legal business name
THE LAURELS OF WEST COLUMBUS, LLC
Chain-average star ratings (for peer context)
Overall
2.8
Health
2.6
Staffing
3.2
QM
3.8

Owner / manager organizations (4)

Organization Role Association
LAUREL HEALTH CARE HOLDINGS, INC. 5% OR GREATER DIRECT OWNERSHIP INTEREST since 02/08/2021
LAUREL ACQUISITION HOLDING CORPORATION 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 02/08/2021
MOHAMMAD A QAZI LIVING TRUST DATED 09/26/97 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 02/08/2021
LAUREL HEALTH CARE COMPANY OPERATIONAL/MANAGERIAL CONTROL since 01/25/2021

Owner / manager individuals (5)

Name Role Association
QAZI, MOHAMMAD 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 01/25/2021
JOHNSTON, JAMES OPERATIONAL/MANAGERIAL CONTROL since 01/01/2025
KHAN, ANIS OPERATIONAL/MANAGERIAL CONTROL since 01/25/2021
QAZI, MOHAMMAD OPERATIONAL/MANAGERIAL CONTROL since 01/25/2021
WILLIAMS, ELIJAH OPERATIONAL/MANAGERIAL CONTROL since 11/17/2025

Source: CMS Nursing Home Ownership. Percent ownership is rarely disclosed — CMS only requires it for specific roles.

Facility Features

CCRC
No
Hospital-based
No
Resident / family council
Both
Sprinkler systems
Yes
Abuse citation flag
Yes — last 2 cycles
Methodology & sources

Full methodology →

All Data

Every labeled field shipped for this facility by CMS. No national median or percentile context is available for SNFs in the current release.

Download CSV

Show 113 rows
Source Metric Value Raw key
Cost Report Cost per Resident Day ($) $42 metrics.cost_per_resident_day
Cost Report Current Ratio 0.90 metrics.current_ratio
Cost Report fiscal_year 2,023 fiscal_year
Cost Report Medicaid Day Share (%) 20.5% metrics.medicaid_day_share
Cost Report Medicare Day Share (%) 12.9% metrics.medicare_day_share
Cost Report Net Income ($) $-589,704 metrics.net_income
Cost Report Net Patient Revenue ($) $10,411,238 metrics.net_patient_revenue
Cost Report Occupancy Rate (%) 91.9% metrics.occupancy_rate
Cost Report Operating Margin (%) -13.6% metrics.operating_margin
Cost Report Total Assets ($) $2,162,877 metrics.total_assets
Cost Report Total Costs ($) $1,369,930 metrics.total_costs
Cost Report Total Fund Balances ($) $-2,219,884 metrics.fund_balance
Cost Report Total Liabilities ($) $4,382,761 metrics.total_liabilities
Cost Report Total Margin (%) -5.3% metrics.total_margin
Provider Information Abuse Icon Y Abuse Icon
Provider Information Adjusted LPN Staffing Hours per Resident per Day 1.07539 Adjusted LPN Staffing Hours per Resident per Day
Provider Information Adjusted Nurse Aide Staffing Hours per Resident per Day 1.87695 Adjusted Nurse Aide Staffing Hours per Resident per Day
Provider Information Adjusted RN Staffing Hours per Resident per Day 0.52472 Adjusted RN Staffing Hours per Resident per Day
Provider Information Adjusted Total Nurse Staffing Hours per Resident per Day 3.47705 Adjusted Total Nurse Staffing Hours per Resident per Day
Provider Information Adjusted Weekend Total Nurse Staffing Hours per Resident per Day 3.11635 Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Administrator turnover footnote Administrator turnover footnote
Provider Information Automatic Sprinkler Systems in All Required Areas Yes Automatic Sprinkler Systems in All Required Areas
Provider Information Average Number of Residents per Day 86.5 Average Number of Residents per Day
Provider Information Average Number of Residents per Day Footnote Average Number of Residents per Day Footnote
Provider Information Case-Mix LPN Staffing Hours per Resident per Day 0.89465 Case-Mix LPN Staffing Hours per Resident per Day
Provider Information Case-Mix Nurse Aide Staffing Hours per Resident per Day 2.43146 Case-Mix Nurse Aide Staffing Hours per Resident per Day
Provider Information Case-Mix RN Staffing Hours per Resident per Day 0.70518 Case-Mix RN Staffing Hours per Resident per Day
Provider Information Case-Mix Total Nurse Staffing Hours per Resident per Day 4.03129 Case-Mix Total Nurse Staffing Hours per Resident per Day
Provider Information Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day 3.55316 Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Chain Average Health Inspection Rating 2.6 Chain Average Health Inspection Rating
Provider Information Chain Average Overall 5-star Rating 2.8 Chain Average Overall 5-star Rating
Provider Information Chain Average QM Rating 3.8 Chain Average QM Rating
Provider Information Chain Average Staffing Rating 3.2 Chain Average Staffing Rating
Provider Information Chain ID 144 Chain ID
Provider Information Chain Name CIENA HEALTHCARE/LAUREL HEALTH CARE Chain Name
Provider Information City/Town COLUMBUS City/Town
Provider Information CMS Certification Number (CCN) 366481 CMS Certification Number (CCN)
Provider Information Continuing Care Retirement Community N Continuing Care Retirement Community
Provider Information County/Parish Franklin County/Parish
Provider Information Date First Approved to Provide Medicare and Medicaid Services 2021-01-25 Date First Approved to Provide Medicare and Medicaid Services
Provider Information Geocoding Footnote Geocoding Footnote
Provider Information Health Inspection Rating 1 Health Inspection Rating
Provider Information Health Inspection Rating Footnote Health Inspection Rating Footnote
Provider Information Latitude 39.937 Latitude
Provider Information Legal Business Name THE LAURELS OF WEST COLUMBUS, LLC Legal Business Name
Provider Information Location 441 NORTON ROAD,COLUMBUS,OH,43228 Location
Provider Information Long-Stay QM Rating 5 Long-Stay QM Rating
Provider Information Long-Stay QM Rating Footnote Long-Stay QM Rating Footnote
Provider Information Longitude -83.144 Longitude
Provider Information Most Recent Health Inspection More Than 2 Years Ago N Most Recent Health Inspection More Than 2 Years Ago
Provider Information Number of administrators who have left the nursing home 2 Number of administrators who have left the nursing home
Provider Information Number of Certified Beds 97 Number of Certified Beds
Provider Information Number of Citations from Infection Control Inspections 0 Number of Citations from Infection Control Inspections
Provider Information Number of Facilities in Chain 84 Number of Facilities in Chain
Provider Information Number of Fines 1 Number of Fines
Provider Information Number of Payment Denials 0 Number of Payment Denials
Provider Information Nursing Case-Mix Index 1.42811 Nursing Case-Mix Index
Provider Information Nursing Case-Mix Index Ratio 1.03663 Nursing Case-Mix Index Ratio
Provider Information Overall Rating 1 Overall Rating
Provider Information Overall Rating Footnote Overall Rating Footnote
Provider Information Ownership Type For profit - Individual Ownership Type
Provider Information Physical Therapist Staffing Footnote Physical Therapist Staffing Footnote
Provider Information Processing Date 2026-03-01 Processing Date
Provider Information Provider Address 441 NORTON ROAD Provider Address
Provider Information Provider Changed Ownership in Last 12 Months N Provider Changed Ownership in Last 12 Months
Provider Information Provider Name LAURELS OF WEST COLUMBUS, THE Provider Name
Provider Information Provider Resides in Hospital N Provider Resides in Hospital
Provider Information Provider SSA County Code 250 Provider SSA County Code
Provider Information Provider Type Medicare and Medicaid Provider Type
Provider Information QM Rating 4 QM Rating
Provider Information QM Rating Footnote QM Rating Footnote
Provider Information Rating Cycle 1 Health Deficiency Score 132 Rating Cycle 1 Health Deficiency Score
Provider Information Rating Cycle 1 Health Revisit Score 0 Rating Cycle 1 Health Revisit Score
Provider Information Rating Cycle 1 Number of Complaint Health Deficiencies 16 Rating Cycle 1 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 1 Number of Health Revisits 1 Rating Cycle 1 Number of Health Revisits
Provider Information Rating Cycle 1 Number of Standard Health Deficiencies 18 Rating Cycle 1 Number of Standard Health Deficiencies
Provider Information Rating Cycle 1 Standard Survey Health Date 2025-06-09 Rating Cycle 1 Standard Survey Health Date
Provider Information Rating Cycle 1 Total Health Score 132 Rating Cycle 1 Total Health Score
Provider Information Rating Cycle 1 Total Number of Health Deficiencies 29 Rating Cycle 1 Total Number of Health Deficiencies
Provider Information Rating Cycle 2 Number of Standard Health Deficiencies 10 Rating Cycle 2 Number of Standard Health Deficiencies
Provider Information Rating Cycle 2 Standard Health Survey Date 2023-02-06 Rating Cycle 2 Standard Health Survey Date
Provider Information Rating Cycle 2/3 Health Deficiency Score 152 Rating Cycle 2/3 Health Deficiency Score
Provider Information Rating Cycle 2/3 Health Revisit Score 0 Rating Cycle 2/3 Health Revisit Score
Provider Information Rating Cycle 2/3 Number of Complaint Health Deficiencies 14 Rating Cycle 2/3 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 2/3 Number of Health Revisits 1 Rating Cycle 2/3 Number of Health Revisits
Provider Information Rating Cycle 2/3 Total Health Score 152 Rating Cycle 2/3 Total Health Score
Provider Information Rating Cycle 2/3 Total Number of Health Deficiencies 24 Rating Cycle 2/3 Total Number of Health Deficiencies
Provider Information Registered Nurse hours per resident per day on the weekend 0.30923 Registered Nurse hours per resident per day on the weekend
Provider Information Registered Nurse turnover 66.7 Registered Nurse turnover
Provider Information Registered Nurse turnover footnote Registered Nurse turnover footnote
Provider Information Reported Licensed Staffing Hours per Resident per Day 1.67071 Reported Licensed Staffing Hours per Resident per Day
Provider Information Reported LPN Staffing Hours per Resident per Day 1.12284 Reported LPN Staffing Hours per Resident per Day
Provider Information Reported Nurse Aide Staffing Hours per Resident per Day 1.95977 Reported Nurse Aide Staffing Hours per Resident per Day
Provider Information Reported Physical Therapist Staffing Hours per Resident Per Day 0.06492 Reported Physical Therapist Staffing Hours per Resident Per Day
Provider Information Reported RN Staffing Hours per Resident per Day 0.54787 Reported RN Staffing Hours per Resident per Day
Provider Information Reported Staffing Footnote Reported Staffing Footnote
Provider Information Reported Total Nurse Staffing Hours per Resident per Day 3.63048 Reported Total Nurse Staffing Hours per Resident per Day
Provider Information Short-Stay QM Rating 3 Short-Stay QM Rating
Provider Information Short-Stay QM Rating Footnote Short-Stay QM Rating Footnote
Provider Information Special Focus Status Special Focus Status
Provider Information Staffing Rating 1 Staffing Rating
Provider Information Staffing Rating Footnote Staffing Rating Footnote
Provider Information State OH State
Provider Information Telephone Number 6148121200 Telephone Number
Provider Information Total Amount of Fines in Dollars 33365.00 Total Amount of Fines in Dollars
Provider Information Total number of nurse staff hours per resident per day on the weekend 3.25386 Total number of nurse staff hours per resident per day on the weekend
Provider Information Total Number of Penalties 1 Total Number of Penalties
Provider Information Total nursing staff turnover 67.6 Total nursing staff turnover
Provider Information Total nursing staff turnover footnote Total nursing staff turnover footnote
Provider Information Total Weighted Health Survey Score 137.000 Total Weighted Health Survey Score
Provider Information Urban Y Urban
Provider Information With a Resident and Family Council Both With a Resident and Family Council
Provider Information ZIP Code 43228 ZIP Code