SNF
Croasdaile Village
CCN: 345501 · Durham, NC 27705 · Durham County
CCRC
Overview
- Address
- 2600 Croasdaile Farm Parkway, Durham, NC 27705
- Phone
- 9193842304
- Certified beds
- 102
- Avg daily residents
- 82 (81% of beds filled)
- Ownership
- Non-profit corporation
- Provider type
- Medicare and Medicaid
- Medicare/Medicaid since
- 2000-01-03
- Setting
- Urban
5 /5
★★★★★
CMS Overall Rating
CMS 5-Star Ratings
CMS rates every Medicare/Medicaid-certified nursing home on four domains. The Overall rating is driven primarily by Health Inspection results, then adjusted up or down by Staffing and Quality Measures.
Staffing & Workforce
Direct-care staffing is the strongest operational driver of quality in nursing homes. Values are hours per resident per day, derived from payroll-based journal (PBJ) submissions. "Case-mix" adjusts for resident acuity; "Adjusted" is the CMS rating-input value.
| Role | Reported | Case-mix expected | Adjusted | Federal floor | |
|---|---|---|---|---|---|
| Total nurse All nursing staff combined: RN + LPN + Aide | 5.76 | 3.59 | 6.20 | ≥ 3.48 | |
| Registered Nurse (RN) Licensed RN hours. Strongest driver of clinical outcomes. | 0.64 | 0.63 | 0.69 | ≥ 0.55 | |
| Licensed Practical Nurse (LPN) LPN/LVN hours. Often handles medication administration. | 1.48 | 0.80 | 1.60 | — | |
| Nurse aide CNA hours. Bulk of direct resident care — bathing, feeding, mobility. | 3.63 | 2.16 | 3.91 | — | |
| Licensed (RN + LPN) Combined licensed nurse coverage. | 2.12 | — | — | — | |
| Physical therapist Rehabilitation therapist hours — important for post-acute / rehab admissions. | 0.16 | — | — | — |
Federal minimums (phasing in under the CMS 2024 minimum staffing rule) shown for reference. RN: 0.55 hrs/resident/day. Total nurse: 3.48 hrs/resident/day.
Weekend staffing
Total nurse (weekend)
5.12
hrs / resident / day
RN (weekend)
0.40
hrs / resident / day
Total nurse (adjusted, weekend)
5.51
hrs / resident / day
Weekend under-staffing is a common quality-of-care concern — adverse events are more frequent when licensed coverage drops.
Staff turnover
Total nursing staff turnover
48.0%
annual
RN turnover
18.2%
annual
Administrators departed
5
last 12 months
Resident acuity
Nursing Case-Mix Index
1.27
higher acuity than avg
Case-Mix Index Ratio
0.92
facility / state ratio
Health Inspections
CMS weights three inspection cycles to compute the Health Inspection rating: the most recent (50%), the second most recent (33%), and the oldest (17%). Each standard-survey deficiency is assigned a score based on scope and severity; complaint-survey findings and revisit scores are added to produce the cycle total.
| Cycle | Date | Total defs. | Standard | Complaint | Deficiency score | Revisits | Total score |
|---|---|---|---|---|---|---|---|
| Cycle 1 (most recent) | 2025-08-14 | 2 | 2 | 0 | 4 | 1 | 4 |
| Cycle 2/3 (prior) | 2024-07-11 | 1 | 1 | 0 | 0 | 0 | 0 |
Total weighted health score
3.0
lower is better
Deficiencies (5)
Individual survey findings. Scope/severity uses the CMS A–L matrix: letters further down the alphabet indicate greater harm and wider scope, up through J–L (immediate jeopardy).
2 A/B/C No actual harm — minor
3 D/E/F Actual harm — potential for minor
| Tag | Description | Scope/Severity | Survey date | Corrected |
|---|---|---|---|---|
| 0638 | Assure that each resident’s assessment is updated at least once every 3 months. | D | 2025-08-14 | 2025-09-10 |
| 0640 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | B | 2025-08-14 | 2025-09-10 |
| 0640 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | B | 2024-07-11 | 2024-07-31 |
| 0759 | Ensure medication error rates are not 5 percent or greater. | E | 2023-02-23 | 2023-03-20 |
| 0760 | Ensure that residents are free from significant medication errors. | E | 2023-02-23 | 2023-03-20 |
Penalties (1)
Fines issued
1
last 3 years
Total fines
$15,405
| Date | Type | Fine amount |
|---|---|---|
| 2024-08-30 | Fine | $15,405 |
Source: CMS Nursing Home Penalties.
Financial Health (FY 2023)
Payer mix (share of resident days)
Medicare 10.2% Medicaid 9.1% Other 80.7%
Operating performance
Operating Margin
-16.8%
Total Margin
5.4%
Occupancy Rate
82.2%
Cost per Resident Day
$49
Revenue & costs
Net Patient Revenue
$44.5M
Total Costs
$2.4M
Net Income
$2.9M
Balance sheet
Total Assets
$366.3M
Total Liabilities
$254.6M
Fund Balance
$111.7M
Current Ratio
0.23
Source: CMS SNF Cost Report (FY 2023). Cost report data lags by ~2 years.
Ownership & Corporate Structure
Chain: LIFE CARE SERVICES
- Chain ID
312- Facilities in chain
- 20
- Legal business name
- THE UNITED METHODIST RETIREMENT HOMES, INCORPORATED
Chain-average star ratings (for peer context)
Overall
4.1
Health
3.8
Staffing
4.3
QM
4.0
Owner / manager organizations (3)
| Organization | Role | Association |
|---|---|---|
| THE UNITED METHODIST RETIREMENT HOMES, INCORPORATED | 5% OR GREATER DIRECT OWNERSHIP INTEREST | since 07/13/2011 |
| LIFE CARE SERVICES LLC | OPERATIONAL/MANAGERIAL CONTROL | since 01/01/2000 |
| US BANK NATIONAL ASSOCIATION | 5% OR GREATER SECURITY INTEREST | since 09/01/2014 |
Owner / manager individuals (23)
| Name | Role | Association |
|---|---|---|
| MARCH, HEATHER | OPERATIONAL/MANAGERIAL CONTROL | since 10/01/2001 |
| MARION, REBECCA | OPERATIONAL/MANAGERIAL CONTROL | since 03/17/2001 |
| RIZWAN ALAM, SANYA | OPERATIONAL/MANAGERIAL CONTROL | since 07/01/2023 |
| SHARDA, NEEMA | OPERATIONAL/MANAGERIAL CONTROL | since 07/01/2023 |
| DAVISON, JOHN | CORPORATE DIRECTOR | since 01/01/2026 |
| ERICKSON, JONATHAN | CORPORATE DIRECTOR | since 11/01/2006 |
| EVANS, SPENCE | CORPORATE DIRECTOR | since 01/01/2026 |
| HARRISS, WILLIAM | CORPORATE DIRECTOR | since 11/07/2019 |
| LEE, WOO | CORPORATE DIRECTOR | since 12/31/2018 |
| LITTLE, NANCY | CORPORATE DIRECTOR | since 08/22/2024 |
| MARTIN, JAMES | CORPORATE DIRECTOR | since 02/23/2023 |
| PARKER, MACK | CORPORATE DIRECTOR | since 11/03/2022 |
| PATTERSON, GAYNELLE | CORPORATE DIRECTOR | since 01/01/2026 |
| SOUTHERN, HARVEY | CORPORATE DIRECTOR | since 10/29/2020 |
| STEINWEG, KENNETH | CORPORATE DIRECTOR | since 11/04/2021 |
| TAYLOR, SHERYL | CORPORATE DIRECTOR | since 02/23/2023 |
| VAN ANTWERP, NANCY | CORPORATE DIRECTOR | since 11/07/2019 |
| DOBSON, STACY | CORPORATE OFFICER | since 07/10/2006 |
| ERICKSON, JONATHAN | CORPORATE OFFICER | since 11/01/2006 |
| HARRISS, WILLIAM | CORPORATE OFFICER | since 11/03/2022 |
| PARKER, MACK | CORPORATE OFFICER | since 10/30/2025 |
| SOUTHERN, HARVEY | CORPORATE OFFICER | since 10/30/2025 |
| VAN ANTWERP, NANCY | CORPORATE OFFICER | since 10/30/2025 |
Source: CMS Nursing Home Ownership. Percent ownership is rarely disclosed — CMS only requires it for specific roles.
Facility Features
- CCRC
- Yes
- Hospital-based
- No
- Resident / family council
- None
- Sprinkler systems
- Yes
- Abuse citation flag
- No
Methodology & sources
- Nursing Home Provider Info (
nh-provider-info), vintage 2026, downloaded 2026-04-14 , 14,703 rows. - Nursing Home Penalties (
nh-penalties), vintage 2026, downloaded 2026-04-14 , 16,915 rows. - Nursing Home Health Deficiencies (
nh-deficiencies), vintage 2026, downloaded 2026-04-14 , 418,972 rows. - Nursing Home Ownership (
nh-ownership), vintage 2026, downloaded 2026-04-14 , 160,393 rows. - Skilled Nursing Facility Cost Report (
snf-cost-report), vintage 2023, downloaded 2026-04-14 , 14,120 rows.
All Data
Every labeled field shipped for this facility by CMS. No national median or percentile context is available for SNFs in the current release.
Show 113 rows
| Source | Metric | Value | Raw key |
|---|---|---|---|
| Cost Report | Cost per Resident Day ($) | $49 | metrics.cost_per_resident_day |
| Cost Report | Current Ratio | 0.23 | metrics.current_ratio |
| Cost Report | fiscal_year | 2,023 | fiscal_year |
| Cost Report | Medicaid Day Share (%) | 9.1% | metrics.medicaid_day_share |
| Cost Report | Medicare Day Share (%) | 10.2% | metrics.medicare_day_share |
| Cost Report | Net Income ($) | $2,948,488 | metrics.net_income |
| Cost Report | Net Patient Revenue ($) | $44,475,473 | metrics.net_patient_revenue |
| Cost Report | Occupancy Rate (%) | 82.2% | metrics.occupancy_rate |
| Cost Report | Operating Margin (%) | -16.8% | metrics.operating_margin |
| Cost Report | Total Assets ($) | $366,286,451 | metrics.total_assets |
| Cost Report | Total Costs ($) | $2,417,028 | metrics.total_costs |
| Cost Report | Total Fund Balances ($) | $111,716,912 | metrics.fund_balance |
| Cost Report | Total Liabilities ($) | $254,569,539 | metrics.total_liabilities |
| Cost Report | Total Margin (%) | 5.4% | metrics.total_margin |
| Provider Information | Abuse Icon | N | Abuse Icon |
| Provider Information | Adjusted LPN Staffing Hours per Resident per Day | 1.59503 | Adjusted LPN Staffing Hours per Resident per Day |
| Provider Information | Adjusted Nurse Aide Staffing Hours per Resident per Day | 3.90940 | Adjusted Nurse Aide Staffing Hours per Resident per Day |
| Provider Information | Adjusted RN Staffing Hours per Resident per Day | 0.69127 | Adjusted RN Staffing Hours per Resident per Day |
| Provider Information | Adjusted Total Nurse Staffing Hours per Resident per Day | 6.19571 | Adjusted Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Adjusted Weekend Total Nurse Staffing Hours per Resident per Day | 5.50773 | Adjusted Weekend Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Administrator turnover footnote | — | Administrator turnover footnote |
| Provider Information | Automatic Sprinkler Systems in All Required Areas | Yes | Automatic Sprinkler Systems in All Required Areas |
| Provider Information | Average Number of Residents per Day | 82.4 | Average Number of Residents per Day |
| Provider Information | Average Number of Residents per Day Footnote | — | Average Number of Residents per Day Footnote |
| Provider Information | Case-Mix LPN Staffing Hours per Resident per Day | 0.79630 | Case-Mix LPN Staffing Hours per Resident per Day |
| Provider Information | Case-Mix Nurse Aide Staffing Hours per Resident per Day | 2.16417 | Case-Mix Nurse Aide Staffing Hours per Resident per Day |
| Provider Information | Case-Mix RN Staffing Hours per Resident per Day | 0.62766 | Case-Mix RN Staffing Hours per Resident per Day |
| Provider Information | Case-Mix Total Nurse Staffing Hours per Resident per Day | 3.58813 | Case-Mix Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day | 3.16255 | Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Chain Average Health Inspection Rating | 3.8 | Chain Average Health Inspection Rating |
| Provider Information | Chain Average Overall 5-star Rating | 4.1 | Chain Average Overall 5-star Rating |
| Provider Information | Chain Average QM Rating | 4.0 | Chain Average QM Rating |
| Provider Information | Chain Average Staffing Rating | 4.3 | Chain Average Staffing Rating |
| Provider Information | Chain ID | 312 | Chain ID |
| Provider Information | Chain Name | LIFE CARE SERVICES | Chain Name |
| Provider Information | City/Town | Durham | City/Town |
| Provider Information | CMS Certification Number (CCN) | 345501 | CMS Certification Number (CCN) |
| Provider Information | Continuing Care Retirement Community | Y | Continuing Care Retirement Community |
| Provider Information | County/Parish | Durham | County/Parish |
| Provider Information | Date First Approved to Provide Medicare and Medicaid Services | 2000-01-03 | Date First Approved to Provide Medicare and Medicaid Services |
| Provider Information | Geocoding Footnote | — | Geocoding Footnote |
| Provider Information | Health Inspection Rating | 5 | Health Inspection Rating |
| Provider Information | Health Inspection Rating Footnote | — | Health Inspection Rating Footnote |
| Provider Information | Latitude | 36.041 | Latitude |
| Provider Information | Legal Business Name | THE UNITED METHODIST RETIREMENT HOMES, INCORPORATED | Legal Business Name |
| Provider Information | Location | 2600 Croasdaile Farm Parkway,Durham,NC,27705 | Location |
| Provider Information | Long-Stay QM Rating | 4 | Long-Stay QM Rating |
| Provider Information | Long-Stay QM Rating Footnote | — | Long-Stay QM Rating Footnote |
| Provider Information | Longitude | -78.943 | Longitude |
| Provider Information | Most Recent Health Inspection More Than 2 Years Ago | N | Most Recent Health Inspection More Than 2 Years Ago |
| Provider Information | Number of administrators who have left the nursing home | 5 | Number of administrators who have left the nursing home |
| Provider Information | Number of Certified Beds | 102 | Number of Certified Beds |
| Provider Information | Number of Citations from Infection Control Inspections | — | Number of Citations from Infection Control Inspections |
| Provider Information | Number of Facilities in Chain | 20 | Number of Facilities in Chain |
| Provider Information | Number of Fines | 1 | Number of Fines |
| Provider Information | Number of Payment Denials | 0 | Number of Payment Denials |
| Provider Information | Nursing Case-Mix Index | 1.27111 | Nursing Case-Mix Index |
| Provider Information | Nursing Case-Mix Index Ratio | 0.92267 | Nursing Case-Mix Index Ratio |
| Provider Information | Overall Rating | 5 | Overall Rating |
| Provider Information | Overall Rating Footnote | — | Overall Rating Footnote |
| Provider Information | Ownership Type | Non profit - Corporation | Ownership Type |
| Provider Information | Physical Therapist Staffing Footnote | — | Physical Therapist Staffing Footnote |
| Provider Information | Processing Date | 2026-03-01 | Processing Date |
| Provider Information | Provider Address | 2600 Croasdaile Farm Parkway | Provider Address |
| Provider Information | Provider Changed Ownership in Last 12 Months | N | Provider Changed Ownership in Last 12 Months |
| Provider Information | Provider Name | Croasdaile Village | Provider Name |
| Provider Information | Provider Resides in Hospital | N | Provider Resides in Hospital |
| Provider Information | Provider SSA County Code | 310 | Provider SSA County Code |
| Provider Information | Provider Type | Medicare and Medicaid | Provider Type |
| Provider Information | QM Rating | 3 | QM Rating |
| Provider Information | QM Rating Footnote | — | QM Rating Footnote |
| Provider Information | Rating Cycle 1 Health Deficiency Score | 4 | Rating Cycle 1 Health Deficiency Score |
| Provider Information | Rating Cycle 1 Health Revisit Score | 0 | Rating Cycle 1 Health Revisit Score |
| Provider Information | Rating Cycle 1 Number of Complaint Health Deficiencies | 0 | Rating Cycle 1 Number of Complaint Health Deficiencies |
| Provider Information | Rating Cycle 1 Number of Health Revisits | 1 | Rating Cycle 1 Number of Health Revisits |
| Provider Information | Rating Cycle 1 Number of Standard Health Deficiencies | 2 | Rating Cycle 1 Number of Standard Health Deficiencies |
| Provider Information | Rating Cycle 1 Standard Survey Health Date | 2025-08-14 | Rating Cycle 1 Standard Survey Health Date |
| Provider Information | Rating Cycle 1 Total Health Score | 4 | Rating Cycle 1 Total Health Score |
| Provider Information | Rating Cycle 1 Total Number of Health Deficiencies | 2 | Rating Cycle 1 Total Number of Health Deficiencies |
| Provider Information | Rating Cycle 2 Number of Standard Health Deficiencies | 1 | Rating Cycle 2 Number of Standard Health Deficiencies |
| Provider Information | Rating Cycle 2 Standard Health Survey Date | 2024-07-11 | Rating Cycle 2 Standard Health Survey Date |
| Provider Information | Rating Cycle 2/3 Health Deficiency Score | 0 | Rating Cycle 2/3 Health Deficiency Score |
| Provider Information | Rating Cycle 2/3 Health Revisit Score | 0 | Rating Cycle 2/3 Health Revisit Score |
| Provider Information | Rating Cycle 2/3 Number of Complaint Health Deficiencies | 0 | Rating Cycle 2/3 Number of Complaint Health Deficiencies |
| Provider Information | Rating Cycle 2/3 Number of Health Revisits | 0 | Rating Cycle 2/3 Number of Health Revisits |
| Provider Information | Rating Cycle 2/3 Total Health Score | 0 | Rating Cycle 2/3 Total Health Score |
| Provider Information | Rating Cycle 2/3 Total Number of Health Deficiencies | 1 | Rating Cycle 2/3 Total Number of Health Deficiencies |
| Provider Information | Registered Nurse hours per resident per day on the weekend | 0.39704 | Registered Nurse hours per resident per day on the weekend |
| Provider Information | Registered Nurse turnover | 18.2 | Registered Nurse turnover |
| Provider Information | Registered Nurse turnover footnote | — | Registered Nurse turnover footnote |
| Provider Information | Reported Licensed Staffing Hours per Resident per Day | 2.12476 | Reported Licensed Staffing Hours per Resident per Day |
| Provider Information | Reported LPN Staffing Hours per Resident per Day | 1.48233 | Reported LPN Staffing Hours per Resident per Day |
| Provider Information | Reported Nurse Aide Staffing Hours per Resident per Day | 3.63318 | Reported Nurse Aide Staffing Hours per Resident per Day |
| Provider Information | Reported Physical Therapist Staffing Hours per Resident Per Day | 0.15697 | Reported Physical Therapist Staffing Hours per Resident Per Day |
| Provider Information | Reported RN Staffing Hours per Resident per Day | 0.64243 | Reported RN Staffing Hours per Resident per Day |
| Provider Information | Reported Staffing Footnote | — | Reported Staffing Footnote |
| Provider Information | Reported Total Nurse Staffing Hours per Resident per Day | 5.75794 | Reported Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Short-Stay QM Rating | 3 | Short-Stay QM Rating |
| Provider Information | Short-Stay QM Rating Footnote | — | Short-Stay QM Rating Footnote |
| Provider Information | Special Focus Status | — | Special Focus Status |
| Provider Information | Staffing Rating | 4 | Staffing Rating |
| Provider Information | Staffing Rating Footnote | — | Staffing Rating Footnote |
| Provider Information | State | NC | State |
| Provider Information | Telephone Number | 9193842304 | Telephone Number |
| Provider Information | Total Amount of Fines in Dollars | 15405.00 | Total Amount of Fines in Dollars |
| Provider Information | Total number of nurse staff hours per resident per day on the weekend | 5.11857 | Total number of nurse staff hours per resident per day on the weekend |
| Provider Information | Total Number of Penalties | 1 | Total Number of Penalties |
| Provider Information | Total nursing staff turnover | 48.0 | Total nursing staff turnover |
| Provider Information | Total nursing staff turnover footnote | — | Total nursing staff turnover footnote |
| Provider Information | Total Weighted Health Survey Score | 3.000 | Total Weighted Health Survey Score |
| Provider Information | Urban | Y | Urban |
| Provider Information | With a Resident and Family Council | None | With a Resident and Family Council |
| Provider Information | ZIP Code | 27705 | ZIP Code |