SFF Candidate Abuse citation flag

Overview

Address
303 East Carver Street, Durham, NC 27704
Phone
9194713558
Certified beds
232
Avg daily residents
179 (77% of beds filled)
Ownership
For-profit LLC
Provider type
Medicare and Medicaid
Medicare/Medicaid since
1993-04-12
Setting
Urban
1 /5
CMS Overall Rating

CMS 5-Star Ratings

CMS rates every Medicare/Medicaid-certified nursing home on four domains. The Overall rating is driven primarily by Health Inspection results, then adjusted up or down by Staffing and Quality Measures.

Overall Rating
Composite of Health Inspection, Staffing, and Quality Measures.
1/5
Health Inspection
Based on the three most recent standard surveys, with more weight on recent results.
1/5
Staffing
Weighted combination of RN and total nurse staffing hours per resident per day, case-mix adjusted.
Resident count too small for reliable rating.
1/5
Quality Measures
15 resident-level quality measures split between long-stay and short-stay (post-acute) residents.
2/5
Quality Measures breakdown
Long-Stay Quality Measures 2/5
Short-Stay Quality Measures 1/5

Health Inspections

CMS weights three inspection cycles to compute the Health Inspection rating: the most recent (50%), the second most recent (33%), and the oldest (17%). Each standard-survey deficiency is assigned a score based on scope and severity; complaint-survey findings and revisit scores are added to produce the cycle total.

Cycle Date Total defs. Standard Complaint Deficiency score Revisits Total score
Cycle 1 (most recent) 2025-02-07 20 13 13 238 1 238
Cycle 2/3 (prior) 2023-12-01 26 11 15 327 1 327
Total weighted health score
260.3
lower is better
Infection-control citations
1
last cycle

Deficiencies (54)

Individual survey findings. Scope/severity uses the CMS A–L matrix: letters further down the alphabet indicate greater harm and wider scope, up through J–L (immediate jeopardy).

4 A/B/C No actual harm — minor
38 D/E/F Actual harm — potential for minor
7 G/H/I Actual harm
5 J/K/L Immediate jeopardy
Tag Description Scope/Severity Survey date Corrected
0580 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. D 2025-05-22 2025-06-05
0583 Keep residents' personal and medical records private and confidential. D 2025-05-22 2025-06-05
0585 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. D 2025-05-22 2025-06-05
0711 Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. D 2025-05-22 2025-06-05
0761 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. D 2025-05-22 2025-06-05
0880 Provide and implement an infection prevention and control program. J 2025-05-22 2025-06-05
0600 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. J 2025-04-11 2025-04-06
0565 Honor the resident's right to organize and participate in resident/family groups in the facility. D 2025-02-07 2025-03-04
0655 Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted D 2025-02-07 2025-03-04
0656 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. B 2025-02-07 2025-03-04
0688 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. D 2025-02-07 2025-03-04
0693 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. D 2025-02-07 2025-03-04
0761 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. E 2025-02-07 2025-03-04
0880 Provide and implement an infection prevention and control program. J 2025-02-07 2025-03-04
0600 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. E 2025-02-07 2024-10-21
0658 Ensure services provided by the nursing facility meet professional standards of quality. D 2025-02-07 2025-03-04
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. D 2025-02-07 2025-03-04
0726 Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. J 2025-02-07 2025-03-04
0759 Ensure medication error rates are not 5 percent or greater. D 2025-02-07 2025-03-04
0842 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. D 2025-02-07 2025-03-04
0641 Ensure each resident receives an accurate assessment. D 2024-05-01 2024-05-22
0692 Provide enough food/fluids to maintain a resident's health. E 2024-05-01 2024-05-22
0695 Provide safe and appropriate respiratory care for a resident when needed. D 2024-05-01 2024-05-22
0554 Allow residents to self-administer drugs if determined clinically appropriate. D 2023-12-01 2023-12-05
0561 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. E 2023-12-01 2023-12-05
0580 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. D 2023-12-01 2023-12-05
0688 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. E 2023-12-01 2023-12-05
0690 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. E 2023-12-01 2023-12-05
0760 Ensure that residents are free from significant medication errors. D 2023-12-01 2023-12-05
0761 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. E 2023-12-01 2023-12-05
0809 Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. F 2023-12-01 2023-12-05
0812 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. E 2023-12-01 2023-12-05
0867 Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. E 2023-12-01 2023-12-05
0880 Provide and implement an infection prevention and control program. D 2023-12-01 2023-12-05
0561 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. G 2023-09-28 2023-12-05
0585 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. D 2023-09-28 2023-12-01
0600 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. G 2023-09-28 2023-12-01
0607 Develop and implement policies and procedures to prevent abuse, neglect, and theft. G 2023-09-28 2023-12-01
0641 Ensure each resident receives an accurate assessment. D 2023-09-28 2023-12-01
0867 Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. G 2023-09-28 2023-12-05
0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. G 2023-06-15 2023-06-29
0600 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. J 2023-05-04 2023-06-15
0550 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. D 2023-03-31 2023-06-15
0600 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. G 2023-03-02 2023-02-13
0610 Respond appropriately to all alleged violations. G 2023-03-02 2023-02-13
0761 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. D 2023-03-02 2023-03-31
0623 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. B 2022-09-29 2022-10-25
0656 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. D 2022-09-29 2022-10-25
0661 Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. B 2022-09-29 2022-10-25
0688 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. D 2022-09-29 2022-10-25

Showing 50 most recent of 54. See the All Data CSV for the full list.

Penalties (5)

Fines issued
4
last 3 years
Total fines
$128,554
Payment denials
1
Date Type Fine amount
2025-05-22 Fine $13,855
2025-04-11 Fine $14,511
2025-02-07 Fine $17,345
2023-09-28 Fine $82,843
2023-09-28 Payment Denial

Source: CMS Nursing Home Penalties.

Financial Health (FY 2023)

Payer mix (share of resident days)

Medicare 5.7% Medicaid 78.8% Other 15.6%

Operating performance

Operating Margin
8.7%
Total Margin
8.8%
Occupancy Rate
78.9%
Cost per Resident Day
$32

Revenue & costs

Net Patient Revenue
$22.7M
Total Costs
$2.2M
Net Income
$2.0M

Balance sheet

Total Assets
$30.4M
Total Liabilities
$14.6M
Fund Balance
$15.8M
Current Ratio
2.28

Source: CMS SNF Cost Report (FY 2023). Cost report data lags by ~2 years.

Ownership & Corporate Structure

Chain: CCH HEALTHCARE

Chain ID
124
Facilities in chain
32
Legal business name
CARVER HEALTHCARE LLC
Chain-average star ratings (for peer context)
Overall
2.5
Health
2.4
Staffing
2.4
QM
3.7

Owner / manager organizations (2)

Organization Role Association
CCH HEALTHCARE LLC 5% OR GREATER DIRECT OWNERSHIP INTEREST since 06/01/2016
FORBRIGHT BANK 5% OR GREATER SECURITY INTEREST since 06/01/2016

Owner / manager individuals (3)

Name Role Association
STERN, JACOB 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 06/01/2016
MCCLURE, CAROL OPERATIONAL/MANAGERIAL CONTROL since 06/01/2016
STERN, JACOB OPERATIONAL/MANAGERIAL CONTROL since 06/01/2016

Source: CMS Nursing Home Ownership. Percent ownership is rarely disclosed — CMS only requires it for specific roles.

Facility Features

CCRC
No
Hospital-based
No
Resident / family council
Resident
Sprinkler systems
Yes
Special focus status
SFF Candidate
Abuse citation flag
Yes — last 2 cycles
Methodology & sources

Full methodology →

All Data

Every labeled field shipped for this facility by CMS. No national median or percentile context is available for SNFs in the current release.

Download CSV

Show 113 rows
Source Metric Value Raw key
Cost Report Cost per Resident Day ($) $32 metrics.cost_per_resident_day
Cost Report Current Ratio 2.28 metrics.current_ratio
Cost Report fiscal_year 2,023 fiscal_year
Cost Report Medicaid Day Share (%) 78.8% metrics.medicaid_day_share
Cost Report Medicare Day Share (%) 5.7% metrics.medicare_day_share
Cost Report Net Income ($) $2,002,220 metrics.net_income
Cost Report Net Patient Revenue ($) $22,659,922 metrics.net_patient_revenue
Cost Report Occupancy Rate (%) 78.9% metrics.occupancy_rate
Cost Report Operating Margin (%) 8.7% metrics.operating_margin
Cost Report Total Assets ($) $30,376,846 metrics.total_assets
Cost Report Total Costs ($) $2,162,580 metrics.total_costs
Cost Report Total Fund Balances ($) $15,798,836 metrics.fund_balance
Cost Report Total Liabilities ($) $14,578,010 metrics.total_liabilities
Cost Report Total Margin (%) 8.8% metrics.total_margin
Provider Information Abuse Icon Y Abuse Icon
Provider Information Adjusted LPN Staffing Hours per Resident per Day Adjusted LPN Staffing Hours per Resident per Day
Provider Information Adjusted Nurse Aide Staffing Hours per Resident per Day Adjusted Nurse Aide Staffing Hours per Resident per Day
Provider Information Adjusted RN Staffing Hours per Resident per Day Adjusted RN Staffing Hours per Resident per Day
Provider Information Adjusted Total Nurse Staffing Hours per Resident per Day Adjusted Total Nurse Staffing Hours per Resident per Day
Provider Information Adjusted Weekend Total Nurse Staffing Hours per Resident per Day Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Administrator turnover footnote Administrator turnover footnote
Provider Information Automatic Sprinkler Systems in All Required Areas Yes Automatic Sprinkler Systems in All Required Areas
Provider Information Average Number of Residents per Day 178.9 Average Number of Residents per Day
Provider Information Average Number of Residents per Day Footnote Average Number of Residents per Day Footnote
Provider Information Case-Mix LPN Staffing Hours per Resident per Day Case-Mix LPN Staffing Hours per Resident per Day
Provider Information Case-Mix Nurse Aide Staffing Hours per Resident per Day Case-Mix Nurse Aide Staffing Hours per Resident per Day
Provider Information Case-Mix RN Staffing Hours per Resident per Day Case-Mix RN Staffing Hours per Resident per Day
Provider Information Case-Mix Total Nurse Staffing Hours per Resident per Day Case-Mix Total Nurse Staffing Hours per Resident per Day
Provider Information Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Chain Average Health Inspection Rating 2.4 Chain Average Health Inspection Rating
Provider Information Chain Average Overall 5-star Rating 2.5 Chain Average Overall 5-star Rating
Provider Information Chain Average QM Rating 3.7 Chain Average QM Rating
Provider Information Chain Average Staffing Rating 2.4 Chain Average Staffing Rating
Provider Information Chain ID 124 Chain ID
Provider Information Chain Name CCH HEALTHCARE Chain Name
Provider Information City/Town Durham City/Town
Provider Information CMS Certification Number (CCN) 345434 CMS Certification Number (CCN)
Provider Information Continuing Care Retirement Community N Continuing Care Retirement Community
Provider Information County/Parish Durham County/Parish
Provider Information Date First Approved to Provide Medicare and Medicaid Services 1993-04-12 Date First Approved to Provide Medicare and Medicaid Services
Provider Information Geocoding Footnote Geocoding Footnote
Provider Information Health Inspection Rating 1 Health Inspection Rating
Provider Information Health Inspection Rating Footnote Health Inspection Rating Footnote
Provider Information Latitude 36.0414 Latitude
Provider Information Legal Business Name CARVER HEALTHCARE LLC Legal Business Name
Provider Information Location 303 East Carver Street,Durham,NC,27704 Location
Provider Information Long-Stay QM Rating 2 Long-Stay QM Rating
Provider Information Long-Stay QM Rating Footnote Long-Stay QM Rating Footnote
Provider Information Longitude -78.895 Longitude
Provider Information Most Recent Health Inspection More Than 2 Years Ago N Most Recent Health Inspection More Than 2 Years Ago
Provider Information Number of administrators who have left the nursing home 1 Number of administrators who have left the nursing home
Provider Information Number of Certified Beds 232 Number of Certified Beds
Provider Information Number of Citations from Infection Control Inspections 1 Number of Citations from Infection Control Inspections
Provider Information Number of Facilities in Chain 32 Number of Facilities in Chain
Provider Information Number of Fines 4 Number of Fines
Provider Information Number of Payment Denials 1 Number of Payment Denials
Provider Information Nursing Case-Mix Index Nursing Case-Mix Index
Provider Information Nursing Case-Mix Index Ratio Nursing Case-Mix Index Ratio
Provider Information Overall Rating 1 Overall Rating
Provider Information Overall Rating Footnote Overall Rating Footnote
Provider Information Ownership Type For profit - Limited Liability company Ownership Type
Provider Information Physical Therapist Staffing Footnote 6 Physical Therapist Staffing Footnote
Provider Information Processing Date 2026-03-01 Processing Date
Provider Information Provider Address 303 East Carver Street Provider Address
Provider Information Provider Changed Ownership in Last 12 Months N Provider Changed Ownership in Last 12 Months
Provider Information Provider Name Carver Living Center Provider Name
Provider Information Provider Resides in Hospital N Provider Resides in Hospital
Provider Information Provider SSA County Code 310 Provider SSA County Code
Provider Information Provider Type Medicare and Medicaid Provider Type
Provider Information QM Rating 2 QM Rating
Provider Information QM Rating Footnote QM Rating Footnote
Provider Information Rating Cycle 1 Health Deficiency Score 238 Rating Cycle 1 Health Deficiency Score
Provider Information Rating Cycle 1 Health Revisit Score 0 Rating Cycle 1 Health Revisit Score
Provider Information Rating Cycle 1 Number of Complaint Health Deficiencies 13 Rating Cycle 1 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 1 Number of Health Revisits 1 Rating Cycle 1 Number of Health Revisits
Provider Information Rating Cycle 1 Number of Standard Health Deficiencies 13 Rating Cycle 1 Number of Standard Health Deficiencies
Provider Information Rating Cycle 1 Standard Survey Health Date 2025-02-07 Rating Cycle 1 Standard Survey Health Date
Provider Information Rating Cycle 1 Total Health Score 238 Rating Cycle 1 Total Health Score
Provider Information Rating Cycle 1 Total Number of Health Deficiencies 20 Rating Cycle 1 Total Number of Health Deficiencies
Provider Information Rating Cycle 2 Number of Standard Health Deficiencies 11 Rating Cycle 2 Number of Standard Health Deficiencies
Provider Information Rating Cycle 2 Standard Health Survey Date 2023-12-01 Rating Cycle 2 Standard Health Survey Date
Provider Information Rating Cycle 2/3 Health Deficiency Score 327 Rating Cycle 2/3 Health Deficiency Score
Provider Information Rating Cycle 2/3 Health Revisit Score 0 Rating Cycle 2/3 Health Revisit Score
Provider Information Rating Cycle 2/3 Number of Complaint Health Deficiencies 15 Rating Cycle 2/3 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 2/3 Number of Health Revisits 1 Rating Cycle 2/3 Number of Health Revisits
Provider Information Rating Cycle 2/3 Total Health Score 327 Rating Cycle 2/3 Total Health Score
Provider Information Rating Cycle 2/3 Total Number of Health Deficiencies 26 Rating Cycle 2/3 Total Number of Health Deficiencies
Provider Information Registered Nurse hours per resident per day on the weekend Registered Nurse hours per resident per day on the weekend
Provider Information Registered Nurse turnover Registered Nurse turnover
Provider Information Registered Nurse turnover footnote 26 Registered Nurse turnover footnote
Provider Information Reported Licensed Staffing Hours per Resident per Day Reported Licensed Staffing Hours per Resident per Day
Provider Information Reported LPN Staffing Hours per Resident per Day Reported LPN Staffing Hours per Resident per Day
Provider Information Reported Nurse Aide Staffing Hours per Resident per Day Reported Nurse Aide Staffing Hours per Resident per Day
Provider Information Reported Physical Therapist Staffing Hours per Resident Per Day Reported Physical Therapist Staffing Hours per Resident Per Day
Provider Information Reported RN Staffing Hours per Resident per Day Reported RN Staffing Hours per Resident per Day
Provider Information Reported Staffing Footnote 25 Reported Staffing Footnote
Provider Information Reported Total Nurse Staffing Hours per Resident per Day Reported Total Nurse Staffing Hours per Resident per Day
Provider Information Short-Stay QM Rating 1 Short-Stay QM Rating
Provider Information Short-Stay QM Rating Footnote Short-Stay QM Rating Footnote
Provider Information Special Focus Status SFF Candidate Special Focus Status
Provider Information Staffing Rating 1 Staffing Rating
Provider Information Staffing Rating Footnote 25 Staffing Rating Footnote
Provider Information State NC State
Provider Information Telephone Number 9194713558 Telephone Number
Provider Information Total Amount of Fines in Dollars 128554.00 Total Amount of Fines in Dollars
Provider Information Total number of nurse staff hours per resident per day on the weekend Total number of nurse staff hours per resident per day on the weekend
Provider Information Total Number of Penalties 5 Total Number of Penalties
Provider Information Total nursing staff turnover Total nursing staff turnover
Provider Information Total nursing staff turnover footnote 26 Total nursing staff turnover footnote
Provider Information Total Weighted Health Survey Score 260.250 Total Weighted Health Survey Score
Provider Information Urban Y Urban
Provider Information With a Resident and Family Council Resident With a Resident and Family Council
Provider Information ZIP Code 27704 ZIP Code