SNF

Heritage Manor South

CCN: 195408 · SHREVEPORT, LA 71118 · Caddo County

Overview

Address
9712 MANSFIELD ROAD, SHREVEPORT, LA 71118
Phone
3186872080
Certified beds
145
Avg daily residents
109 (75% of beds filled)
Ownership
For-profit LLC
Provider type
Medicare and Medicaid
Medicare/Medicaid since
1997-04-01
Setting
Urban
4 /5
★★★★★
CMS Overall Rating

CMS 5-Star Ratings

CMS rates every Medicare/Medicaid-certified nursing home on four domains. The Overall rating is driven primarily by Health Inspection results, then adjusted up or down by Staffing and Quality Measures.

Overall Rating
Composite of Health Inspection, Staffing, and Quality Measures.
★★★★★ 4/5
Health Inspection
Based on the three most recent standard surveys, with more weight on recent results.
★★★★★ 4/5
Staffing
Weighted combination of RN and total nurse staffing hours per resident per day, case-mix adjusted.
★★★★★ 3/5
Quality Measures
15 resident-level quality measures split between long-stay and short-stay (post-acute) residents.
★★★★★ 2/5
Quality Measures breakdown
Long-Stay Quality Measures ★★★★★ 2/5
Short-Stay Quality Measures ★★★★★ 3/5

Staffing & Workforce

Direct-care staffing is the strongest operational driver of quality in nursing homes. Values are hours per resident per day, derived from payroll-based journal (PBJ) submissions. "Case-mix" adjusts for resident acuity; "Adjusted" is the CMS rating-input value.

Role Reported Case-mix expected Adjusted Federal floor
Total nurse
All nursing staff combined: RN + LPN + Aide
 3.80 3.50 4.19 ≥ 3.48
Registered Nurse (RN)
Licensed RN hours. Strongest driver of clinical outcomes.
 0.33 0.61 0.36 ≥ 0.55 Below floor
Licensed Practical Nurse (LPN)
LPN/LVN hours. Often handles medication administration.
 1.11 0.78 1.23 —
Nurse aide
CNA hours. Bulk of direct resident care — bathing, feeding, mobility.
 2.36 2.11 2.60 —
Licensed (RN + LPN)
Combined licensed nurse coverage.
 1.44 — — —
Physical therapist
Rehabilitation therapist hours — important for post-acute / rehab admissions.
 0.04 — — —

Federal minimums (phasing in under the CMS 2024 minimum staffing rule) shown for reference. RN: 0.55 hrs/resident/day. Total nurse: 3.48 hrs/resident/day.

Weekend staffing

Total nurse (weekend)
3.13
hrs / resident / day
RN (weekend)
0.13
hrs / resident / day
Total nurse (adjusted, weekend)
3.45
hrs / resident / day

Weekend under-staffing is a common quality-of-care concern — adverse events are more frequent when licensed coverage drops.

Staff turnover

Total nursing staff turnover
52.8%
annual
RN turnover
37.5%
annual
Administrators departed
0
last 12 months

Resident acuity

Nursing Case-Mix Index
1.24
higher acuity than avg
Case-Mix Index Ratio
0.90
facility / state ratio

Health Inspections

CMS weights three inspection cycles to compute the Health Inspection rating: the most recent (50%), the second most recent (33%), and the oldest (17%). Each standard-survey deficiency is assigned a score based on scope and severity; complaint-survey findings and revisit scores are added to produce the cycle total.

Cycle Date Total defs. Standard Complaint Deficiency score Revisits Total score
Cycle 1 (most recent) 2026-01-14 5 2 3 28 1 28
Cycle 2/3 (prior) 2024-10-30 7 7 0 52 1 52
Total weighted health score
34.0
lower is better

Deficiencies (16)

Individual survey findings. Scope/severity uses the CMS A–L matrix: letters further down the alphabet indicate greater harm and wider scope, up through J–L (immediate jeopardy).

16 D/E/F Actual harm — potential for minor
Tag Description Scope/Severity Survey date Corrected
0641 Ensure each resident receives an accurate assessment. D 2026-01-14 2026-02-20
0677 Provide care and assistance to perform activities of daily living for any resident who is unable. E 2026-01-14 2026-02-20
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. D 2025-12-11 —
0585 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. D 2025-07-22 2025-08-22
0656 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. E 2025-07-22 2025-08-22
0582 Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. D 2024-10-30 2024-12-14
0656 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. E 2024-10-30 2024-12-14
0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. E 2024-10-30 2024-12-14
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. E 2024-10-30 2024-12-14
0700 Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. E 2024-10-30 2024-12-14
0757 Ensure each resident’s drug regimen must be free from unnecessary drugs. E 2024-10-30 2024-12-14
0758 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. E 2024-10-30 2024-12-14
0578 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. E 2023-11-29 2024-01-12
0656 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. D 2023-11-29 2024-01-12
0693 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. E 2023-11-29 2024-01-12
0695 Provide safe and appropriate respiratory care for a resident when needed. E 2023-11-29 2024-01-12

Financial Health (FY 2023)

Payer mix (share of resident days)

Medicare 11.8% Medicaid 54.5% Other 33.7%

Operating performance

Operating Margin
7.1%
Total Margin
7.5%
Occupancy Rate
67.0%
Cost per Resident Day
$48

Revenue & costs

Net Patient Revenue
$11.5M
Total Costs
$1.7M
Net Income
$868K

Balance sheet

Total Assets
$3.8M
Total Liabilities
$767K
Fund Balance
$3.1M
Current Ratio
4.25

Source: CMS SNF Cost Report (FY 2023). Cost report data lags by ~2 years.

Ownership & Corporate Structure

Chain: THE BEEBE FAMILY

Chain ID
779
Facilities in chain
48
Legal business name
COMMUNITY CARE CENTER OF SHREVEPORT SOUTH LLC
Chain-average star ratings (for peer context)
Overall
2.6
Health
3.1
Staffing
3.1
QM
1.8

Owner / manager organizations (16)

Organization Role Association
ACT INVESTMENTS, LLC 5% OR GREATER DIRECT OWNERSHIP INTEREST since 01/01/2010
MEDICO LLC 5% OR GREATER DIRECT OWNERSHIP INTEREST since 01/01/2010
DAVID & FELICIA STALLARD CHILD TR 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 01/01/2010
ELTON GLYNN BEEBE JR. & NANCY DOTY BEEBE IRRV TR UA 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 01/01/2010
GERARD AND ALISON DANOS CHILDRENS TR 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 01/01/2010
JOSEPH & ALISON SADLER CHILDREN TR 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 01/01/2010
QSST TR FOR ALISON BEEBE SADLER DANOS AND HER DESCENDANTS 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 11/01/2013
QSST TR FOR FELICIA BEEBE STALLARD AND HER DESCENDANTS 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 11/01/2013
ACCOUNT MANAGEMENT SERVICES INC OPERATIONAL/MANAGERIAL CONTROL since 01/01/2010
ADMINISTRATIVE SYSTEMS INC OPERATIONAL/MANAGERIAL CONTROL since 01/01/2010
MEDICO LLC OPERATIONAL/MANAGERIAL CONTROL since 01/01/2010
PATHWAY MANAGEMENT OF LOUISIANA LLC OPERATIONAL/MANAGERIAL CONTROL since 01/01/2013
PATHWAY SOUTH LLC OPERATIONAL/MANAGERIAL CONTROL since 01/01/2013
PROVIDENCE CARE LLC OPERATIONAL/MANAGERIAL CONTROL since 04/07/2020
PROVIDER PROFESSIONAL SERVICES INC OPERATIONAL/MANAGERIAL CONTROL since 01/01/2010
TRISTAR REHAB INC OPERATIONAL/MANAGERIAL CONTROL since 01/01/2024

Owner / manager individuals (9)

Name Role Association
BEEBE, ELTON 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 01/01/2010
BANAKA, JACOB OPERATIONAL/MANAGERIAL CONTROL since 02/12/2020
BASS, PAT OPERATIONAL/MANAGERIAL CONTROL since 05/04/2021
BEEBE, BOBBY OPERATIONAL/MANAGERIAL CONTROL since 01/01/2013
BEEBE, ELTON OPERATIONAL/MANAGERIAL CONTROL since 01/01/2010
IRBY, FRANCES OPERATIONAL/MANAGERIAL CONTROL since 02/01/2011
PARKINSON, TONI OPERATIONAL/MANAGERIAL CONTROL since 01/01/2010
STALLARD, DAVID OPERATIONAL/MANAGERIAL CONTROL since 04/07/2020
PARKINSON, TONI CORPORATE OFFICER since 11/15/2015

Source: CMS Nursing Home Ownership. Percent ownership is rarely disclosed — CMS only requires it for specific roles.

Facility Features

CCRC
No
Hospital-based
No
Resident / family council
Both
Sprinkler systems
Yes
Abuse citation flag
No
Methodology & sources

Full methodology →

All Data

Every labeled field shipped for this facility by CMS. No national median or percentile context is available for SNFs in the current release.

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Show 113 rows
Source Metric Value Raw key
Cost Report Cost per Resident Day ($) $48 metrics.cost_per_resident_day
Cost Report Current Ratio 4.25 metrics.current_ratio
Cost Report fiscal_year 2,023 fiscal_year
Cost Report Medicaid Day Share (%) 54.5% metrics.medicaid_day_share
Cost Report Medicare Day Share (%) 11.8% metrics.medicare_day_share
Cost Report Net Income ($) $868,442 metrics.net_income
Cost Report Net Patient Revenue ($) $11,461,983 metrics.net_patient_revenue
Cost Report Occupancy Rate (%) 67.0% metrics.occupancy_rate
Cost Report Operating Margin (%) 7.1% metrics.operating_margin
Cost Report Total Assets ($) $3,837,247 metrics.total_assets
Cost Report Total Costs ($) $1,716,666 metrics.total_costs
Cost Report Total Fund Balances ($) $3,070,454 metrics.fund_balance
Cost Report Total Liabilities ($) $766,793 metrics.total_liabilities
Cost Report Total Margin (%) 7.5% metrics.total_margin
Provider Information Abuse Icon N Abuse Icon
Provider Information Adjusted LPN Staffing Hours per Resident per Day 1.22740 Adjusted LPN Staffing Hours per Resident per Day
Provider Information Adjusted Nurse Aide Staffing Hours per Resident per Day 2.60058 Adjusted Nurse Aide Staffing Hours per Resident per Day
Provider Information Adjusted RN Staffing Hours per Resident per Day 0.36351 Adjusted RN Staffing Hours per Resident per Day
Provider Information Adjusted Total Nurse Staffing Hours per Resident per Day 4.19149 Adjusted Total Nurse Staffing Hours per Resident per Day
Provider Information Adjusted Weekend Total Nurse Staffing Hours per Resident per Day 3.45208 Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Administrator turnover footnote — Administrator turnover footnote
Provider Information Automatic Sprinkler Systems in All Required Areas Yes Automatic Sprinkler Systems in All Required Areas
Provider Information Average Number of Residents per Day 109.2 Average Number of Residents per Day
Provider Information Average Number of Residents per Day Footnote — Average Number of Residents per Day Footnote
Provider Information Case-Mix LPN Staffing Hours per Resident per Day 0.77639 Case-Mix LPN Staffing Hours per Resident per Day
Provider Information Case-Mix Nurse Aide Staffing Hours per Resident per Day 2.11006 Case-Mix Nurse Aide Staffing Hours per Resident per Day
Provider Information Case-Mix RN Staffing Hours per Resident per Day 0.61197 Case-Mix RN Staffing Hours per Resident per Day
Provider Information Case-Mix Total Nurse Staffing Hours per Resident per Day 3.49842 Case-Mix Total Nurse Staffing Hours per Resident per Day
Provider Information Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day 3.08349 Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Chain Average Health Inspection Rating 3.1 Chain Average Health Inspection Rating
Provider Information Chain Average Overall 5-star Rating 2.6 Chain Average Overall 5-star Rating
Provider Information Chain Average QM Rating 1.8 Chain Average QM Rating
Provider Information Chain Average Staffing Rating 3.1 Chain Average Staffing Rating
Provider Information Chain ID 779 Chain ID
Provider Information Chain Name THE BEEBE FAMILY Chain Name
Provider Information City/Town SHREVEPORT City/Town
Provider Information CMS Certification Number (CCN) 195408 CMS Certification Number (CCN)
Provider Information Continuing Care Retirement Community N Continuing Care Retirement Community
Provider Information County/Parish Caddo County/Parish
Provider Information Date First Approved to Provide Medicare and Medicaid Services 1997-04-01 Date First Approved to Provide Medicare and Medicaid Services
Provider Information Geocoding Footnote — Geocoding Footnote
Provider Information Health Inspection Rating 4 Health Inspection Rating
Provider Information Health Inspection Rating Footnote — Health Inspection Rating Footnote
Provider Information Latitude 32.3834 Latitude
Provider Information Legal Business Name COMMUNITY CARE CENTER OF SHREVEPORT SOUTH LLC Legal Business Name
Provider Information Location 9712 MANSFIELD ROAD,SHREVEPORT,LA,71118 Location
Provider Information Long-Stay QM Rating 2 Long-Stay QM Rating
Provider Information Long-Stay QM Rating Footnote — Long-Stay QM Rating Footnote
Provider Information Longitude -93.818 Longitude
Provider Information Most Recent Health Inspection More Than 2 Years Ago N Most Recent Health Inspection More Than 2 Years Ago
Provider Information Number of administrators who have left the nursing home 0 Number of administrators who have left the nursing home
Provider Information Number of Certified Beds 145 Number of Certified Beds
Provider Information Number of Citations from Infection Control Inspections — Number of Citations from Infection Control Inspections
Provider Information Number of Facilities in Chain 48 Number of Facilities in Chain
Provider Information Number of Fines 0 Number of Fines
Provider Information Number of Payment Denials 0 Number of Payment Denials
Provider Information Nursing Case-Mix Index 1.23933 Nursing Case-Mix Index
Provider Information Nursing Case-Mix Index Ratio 0.89960 Nursing Case-Mix Index Ratio
Provider Information Overall Rating 4 Overall Rating
Provider Information Overall Rating Footnote — Overall Rating Footnote
Provider Information Ownership Type For profit - Limited Liability company Ownership Type
Provider Information Physical Therapist Staffing Footnote — Physical Therapist Staffing Footnote
Provider Information Processing Date 2026-03-01 Processing Date
Provider Information Provider Address 9712 MANSFIELD ROAD Provider Address
Provider Information Provider Changed Ownership in Last 12 Months N Provider Changed Ownership in Last 12 Months
Provider Information Provider Name Heritage Manor South Provider Name
Provider Information Provider Resides in Hospital N Provider Resides in Hospital
Provider Information Provider SSA County Code 080 Provider SSA County Code
Provider Information Provider Type Medicare and Medicaid Provider Type
Provider Information QM Rating 2 QM Rating
Provider Information QM Rating Footnote — QM Rating Footnote
Provider Information Rating Cycle 1 Health Deficiency Score 28 Rating Cycle 1 Health Deficiency Score
Provider Information Rating Cycle 1 Health Revisit Score 0 Rating Cycle 1 Health Revisit Score
Provider Information Rating Cycle 1 Number of Complaint Health Deficiencies 3 Rating Cycle 1 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 1 Number of Health Revisits 1 Rating Cycle 1 Number of Health Revisits
Provider Information Rating Cycle 1 Number of Standard Health Deficiencies 2 Rating Cycle 1 Number of Standard Health Deficiencies
Provider Information Rating Cycle 1 Standard Survey Health Date 2026-01-14 Rating Cycle 1 Standard Survey Health Date
Provider Information Rating Cycle 1 Total Health Score 28 Rating Cycle 1 Total Health Score
Provider Information Rating Cycle 1 Total Number of Health Deficiencies 5 Rating Cycle 1 Total Number of Health Deficiencies
Provider Information Rating Cycle 2 Number of Standard Health Deficiencies 7 Rating Cycle 2 Number of Standard Health Deficiencies
Provider Information Rating Cycle 2 Standard Health Survey Date 2024-10-30 Rating Cycle 2 Standard Health Survey Date
Provider Information Rating Cycle 2/3 Health Deficiency Score 52 Rating Cycle 2/3 Health Deficiency Score
Provider Information Rating Cycle 2/3 Health Revisit Score 0 Rating Cycle 2/3 Health Revisit Score
Provider Information Rating Cycle 2/3 Number of Complaint Health Deficiencies 0 Rating Cycle 2/3 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 2/3 Number of Health Revisits 1 Rating Cycle 2/3 Number of Health Revisits
Provider Information Rating Cycle 2/3 Total Health Score 52 Rating Cycle 2/3 Total Health Score
Provider Information Rating Cycle 2/3 Total Number of Health Deficiencies 7 Rating Cycle 2/3 Total Number of Health Deficiencies
Provider Information Registered Nurse hours per resident per day on the weekend 0.13028 Registered Nurse hours per resident per day on the weekend
Provider Information Registered Nurse turnover 37.5 Registered Nurse turnover
Provider Information Registered Nurse turnover footnote — Registered Nurse turnover footnote
Provider Information Reported Licensed Staffing Hours per Resident per Day 1.44154 Reported Licensed Staffing Hours per Resident per Day
Provider Information Reported LPN Staffing Hours per Resident per Day 1.11216 Reported LPN Staffing Hours per Resident per Day
Provider Information Reported Nurse Aide Staffing Hours per Resident per Day 2.35641 Reported Nurse Aide Staffing Hours per Resident per Day
Provider Information Reported Physical Therapist Staffing Hours per Resident Per Day 0.04161 Reported Physical Therapist Staffing Hours per Resident Per Day
Provider Information Reported RN Staffing Hours per Resident per Day 0.32938 Reported RN Staffing Hours per Resident per Day
Provider Information Reported Staffing Footnote — Reported Staffing Footnote
Provider Information Reported Total Nurse Staffing Hours per Resident per Day 3.79795 Reported Total Nurse Staffing Hours per Resident per Day
Provider Information Short-Stay QM Rating 3 Short-Stay QM Rating
Provider Information Short-Stay QM Rating Footnote — Short-Stay QM Rating Footnote
Provider Information Special Focus Status — Special Focus Status
Provider Information Staffing Rating 3 Staffing Rating
Provider Information Staffing Rating Footnote — Staffing Rating Footnote
Provider Information State LA State
Provider Information Telephone Number 3186872080 Telephone Number
Provider Information Total Amount of Fines in Dollars 0.00 Total Amount of Fines in Dollars
Provider Information Total number of nurse staff hours per resident per day on the weekend 3.12796 Total number of nurse staff hours per resident per day on the weekend
Provider Information Total Number of Penalties 0 Total Number of Penalties
Provider Information Total nursing staff turnover 52.8 Total nursing staff turnover
Provider Information Total nursing staff turnover footnote — Total nursing staff turnover footnote
Provider Information Total Weighted Health Survey Score 34.000 Total Weighted Health Survey Score
Provider Information Urban Y Urban
Provider Information With a Resident and Family Council Both With a Resident and Family Council
Provider Information ZIP Code 71118 ZIP Code