SNF

Highland Place Rehab and Nursing Center

CCN: 195350 · Shreveport, LA 71101 · Caddo County

Overview

Address
1736 Irving Place, Shreveport, LA 71101
Phone
3182211983
Certified beds
227
Avg daily residents
177 (78% of beds filled)
Ownership
For-profit corporation
Provider type
Medicare and Medicaid
Medicare/Medicaid since
1995-09-15
Setting
Urban
1 /5
★★★★★
CMS Overall Rating

CMS 5-Star Ratings

CMS rates every Medicare/Medicaid-certified nursing home on four domains. The Overall rating is driven primarily by Health Inspection results, then adjusted up or down by Staffing and Quality Measures.

Overall Rating
Composite of Health Inspection, Staffing, and Quality Measures.
★★★★★ 1/5
Health Inspection
Based on the three most recent standard surveys, with more weight on recent results.
★★★★★ 1/5
Staffing
Weighted combination of RN and total nurse staffing hours per resident per day, case-mix adjusted.
★★★★★ 4/5
Quality Measures
15 resident-level quality measures split between long-stay and short-stay (post-acute) residents.
★★★★★ 1/5
Quality Measures breakdown
Long-Stay Quality Measures ★★★★★ 3/5
Short-Stay Quality Measures ★★★★★ 1/5

Staffing & Workforce

Direct-care staffing is the strongest operational driver of quality in nursing homes. Values are hours per resident per day, derived from payroll-based journal (PBJ) submissions. "Case-mix" adjusts for resident acuity; "Adjusted" is the CMS rating-input value.

Role Reported Case-mix expected Adjusted Federal floor
Total nurse
All nursing staff combined: RN + LPN + Aide
 4.37 3.68 4.59 ≥ 3.48
Registered Nurse (RN)
Licensed RN hours. Strongest driver of clinical outcomes.
 0.79 0.64 0.83 ≥ 0.55
Licensed Practical Nurse (LPN)
LPN/LVN hours. Often handles medication administration.
 1.58 0.82 1.66 —
Nurse aide
CNA hours. Bulk of direct resident care — bathing, feeding, mobility.
 2.00 2.22 2.10 —
Licensed (RN + LPN)
Combined licensed nurse coverage.
 2.37 — — —
Physical therapist
Rehabilitation therapist hours — important for post-acute / rehab admissions.
 0.08 — — —

Federal minimums (phasing in under the CMS 2024 minimum staffing rule) shown for reference. RN: 0.55 hrs/resident/day. Total nurse: 3.48 hrs/resident/day.

Weekend staffing

Total nurse (weekend)
3.91
hrs / resident / day
RN (weekend)
0.68
hrs / resident / day
Total nurse (adjusted, weekend)
4.11
hrs / resident / day

Weekend under-staffing is a common quality-of-care concern — adverse events are more frequent when licensed coverage drops.

Staff turnover

Total nursing staff turnover
35.0%
annual
RN turnover
71.4%
annual
Administrators departed
2
last 12 months

Resident acuity

Nursing Case-Mix Index
1.30
higher acuity than avg
Case-Mix Index Ratio
0.95
facility / state ratio

Health Inspections

CMS weights three inspection cycles to compute the Health Inspection rating: the most recent (50%), the second most recent (33%), and the oldest (17%). Each standard-survey deficiency is assigned a score based on scope and severity; complaint-survey findings and revisit scores are added to produce the cycle total.

Cycle Date Total defs. Standard Complaint Deficiency score Revisits Total score
Cycle 1 (most recent) 2025-07-24 26 20 11 192 1 192
Cycle 2/3 (prior) 2024-06-06 36 16 20 469 1 469
Total weighted health score
261.3
lower is better

Deficiencies (73)

Individual survey findings. Scope/severity uses the CMS A–L matrix: letters further down the alphabet indicate greater harm and wider scope, up through J–L (immediate jeopardy).

67 D/E/F Actual harm — potential for minor
2 G/H/I Actual harm
4 J/K/L Immediate jeopardy
Tag Description Scope/Severity Survey date Corrected
0656 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. D 2025-12-04 2026-01-06
0693 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. D 2025-12-04 2026-01-06
0755 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. G 2025-12-04 2026-01-06
0552 Ensure that residents are fully informed and understand their health status, care and treatments. E 2025-07-24 2025-08-31
0565 Honor the resident's right to organize and participate in resident/family groups in the facility. E 2025-07-24 2025-08-31
0577 Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. D 2025-07-24 2025-08-31
0583 Keep residents' personal and medical records private and confidential. D 2025-07-24 2025-08-31
0628 Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. E 2025-07-24 2025-08-31
0640 Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. E 2025-07-24 2025-08-31
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. E 2025-07-24 2025-08-31
0692 Provide enough food/fluids to maintain a resident's health. E 2025-07-24 2025-08-31
0695 Provide safe and appropriate respiratory care for a resident when needed. E 2025-07-24 2025-08-31
0744 Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. D 2025-07-24 2025-08-31
0825 Provide or get specialized rehabilitative services as required for a resident. E 2025-07-24 2025-08-31
0851 Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. E 2025-07-24 2025-08-31
0880 Provide and implement an infection prevention and control program. E 2025-07-24 2025-08-31
0883 Develop and implement policies and procedures for flu and pneumonia vaccinations. E 2025-07-24 2025-08-31
0908 Keep all essential equipment working safely. D 2025-07-24 2025-08-31
0584 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. E 2025-07-24 2025-08-31
0655 Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted E 2025-07-24 2025-08-31
0656 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. E 2025-07-24 2025-08-31
0677 Provide care and assistance to perform activities of daily living for any resident who is unable. E 2025-07-24 2025-08-31
0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. E 2025-07-24 2025-08-31
0803 Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. D 2025-04-23 2025-05-09
0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. E 2025-04-09 2025-05-09
0686 Provide appropriate pressure ulcer care and prevent new ulcers from developing. E 2025-04-09 2025-05-09
0585 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. E 2025-02-19 2025-03-06
0600 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. K 2025-02-04 2025-03-06
0609 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. D 2025-02-04 2025-03-06
0610 Respond appropriately to all alleged violations. D 2025-02-04 2025-03-06
0697 Provide safe, appropriate pain management for a resident who requires such services. G 2025-02-04 2025-03-06
0835 Administer the facility in a manner that enables it to use its resources effectively and efficiently. K 2025-02-04 2025-03-06
0842 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. D 2025-02-04 2025-03-06
0550 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. E 2024-12-04 2024-12-31
0657 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. E 2024-10-03 2024-10-28
0686 Provide appropriate pressure ulcer care and prevent new ulcers from developing. E 2024-10-03 2024-10-28
0580 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. D 2024-08-28 2024-09-20
0656 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. E 2024-08-28 2024-09-20
0690 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. D 2024-08-28 2024-09-20
0700 Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. D 2024-08-28 2024-09-20
0943 Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. E 2024-08-14 2024-09-05
0558 Reasonably accommodate the needs and preferences of each resident. E 2024-06-06 2024-07-21
0565 Honor the resident's right to organize and participate in resident/family groups in the facility. E 2024-06-06 2024-07-21
0641 Ensure each resident receives an accurate assessment. D 2024-06-06 2024-07-21
0656 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. E 2024-06-06 2024-07-21
0657 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. E 2024-06-06 2024-07-21
0677 Provide care and assistance to perform activities of daily living for any resident who is unable. E 2024-06-06 2024-07-21
0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. E 2024-06-06 2024-07-21
0686 Provide appropriate pressure ulcer care and prevent new ulcers from developing. E 2024-06-06 2024-07-21
0692 Provide enough food/fluids to maintain a resident's health. E 2024-06-06 2024-07-21

Showing 50 most recent of 73. See the All Data CSV for the full list.

Penalties (3)

Fines issued
3
last 3 years
Total fines
$337,767
Date Type Fine amount
2023-06-08 Fine $11,187
2025-12-04 Fine $91,020
2025-02-04 Fine $235,560

Source: CMS Nursing Home Penalties.

Financial Health (FY 2024)

Payer mix (share of resident days)

Medicare 8.0% Medicaid 83.5% Other 8.5%

Operating performance

Operating Margin
9.5%
Total Margin
9.7%
Occupancy Rate
73.4%
Cost per Resident Day
$35

Revenue & costs

Net Patient Revenue
$18.3M
Total Costs
$2.1M
Net Income
$1.8M

Balance sheet

Total Assets
$4.6M
Total Liabilities
$3.5M
Fund Balance
$1.1M
Current Ratio
1.24

Source: CMS SNF Cost Report (FY 2024). Cost report data lags by ~2 years.

Ownership & Corporate Structure

Chain: WELLINGTON HEALTH CARE SERVICES

Chain ID
559
Facilities in chain
14
Legal business name
IRVING PLACE ASSOCIATES LP
Chain-average star ratings (for peer context)
Overall
1.7
Health
1.9
Staffing
2.3
QM
1.8

Owner / manager organizations (4)

Organization Role Association
WELLINGTON HEALTHCARE SERVICES LP 5% OR GREATER DIRECT OWNERSHIP INTEREST since 07/31/2007
ANDWELL INVESTMENTS, LLC 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 01/10/2012
ELKINS ROAD ASSOCIATES LLC GENERAL PARTNERSHIP INTEREST since 07/31/2007
WELLINGTON HEALTHCARE SERVICES LP LIMITED PARTNERSHIP INTEREST since 07/31/2007

Owner / manager individuals (6)

Name Role Association
ANDREWS, JAMES 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 01/10/2012
ANDREWS, JAMES OPERATIONAL/MANAGERIAL CONTROL since 07/31/2007
ANDREWS, JAMES CORPORATE DIRECTOR since 07/31/2007
ANDREWS, JAMES CORPORATE OFFICER since 07/31/2007
KELMAN, MOSHE CORPORATE OFFICER since 07/01/2023
BAILEY, TERESA W-2 MANAGING EMPLOYEE since 07/01/2023

Source: CMS Nursing Home Ownership. Percent ownership is rarely disclosed — CMS only requires it for specific roles.

Facility Features

CCRC
No
Hospital-based
No
Resident / family council
Resident
Sprinkler systems
Yes
Abuse citation flag
No
Methodology & sources

Full methodology →

All Data

Every labeled field shipped for this facility by CMS. No national median or percentile context is available for SNFs in the current release.

Download CSV

Show 113 rows
Source Metric Value Raw key
Cost Report Cost per Resident Day ($) $35 metrics.cost_per_resident_day
Cost Report Current Ratio 1.24 metrics.current_ratio
Cost Report fiscal_year 2,024 fiscal_year
Cost Report Medicaid Day Share (%) 83.5% metrics.medicaid_day_share
Cost Report Medicare Day Share (%) 8.0% metrics.medicare_day_share
Cost Report Net Income ($) $1,772,794 metrics.net_income
Cost Report Net Patient Revenue ($) $18,283,008 metrics.net_patient_revenue
Cost Report Occupancy Rate (%) 73.4% metrics.occupancy_rate
Cost Report Operating Margin (%) 9.5% metrics.operating_margin
Cost Report Total Assets ($) $4,576,225 metrics.total_assets
Cost Report Total Costs ($) $2,128,824 metrics.total_costs
Cost Report Total Fund Balances ($) $1,077,587 metrics.fund_balance
Cost Report Total Liabilities ($) $3,498,638 metrics.total_liabilities
Cost Report Total Margin (%) 9.7% metrics.total_margin
Provider Information Abuse Icon N Abuse Icon
Provider Information Adjusted LPN Staffing Hours per Resident per Day 1.65707 Adjusted LPN Staffing Hours per Resident per Day
Provider Information Adjusted Nurse Aide Staffing Hours per Resident per Day 2.10089 Adjusted Nurse Aide Staffing Hours per Resident per Day
Provider Information Adjusted RN Staffing Hours per Resident per Day 0.83053 Adjusted RN Staffing Hours per Resident per Day
Provider Information Adjusted Total Nurse Staffing Hours per Resident per Day 4.58849 Adjusted Total Nurse Staffing Hours per Resident per Day
Provider Information Adjusted Weekend Total Nurse Staffing Hours per Resident per Day 4.10801 Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Administrator turnover footnote — Administrator turnover footnote
Provider Information Automatic Sprinkler Systems in All Required Areas Yes Automatic Sprinkler Systems in All Required Areas
Provider Information Average Number of Residents per Day 176.7 Average Number of Residents per Day
Provider Information Average Number of Residents per Day Footnote — Average Number of Residents per Day Footnote
Provider Information Case-Mix LPN Staffing Hours per Resident per Day 0.81564 Case-Mix LPN Staffing Hours per Resident per Day
Provider Information Case-Mix Nurse Aide Staffing Hours per Resident per Day 2.21673 Case-Mix Nurse Aide Staffing Hours per Resident per Day
Provider Information Case-Mix RN Staffing Hours per Resident per Day 0.64290 Case-Mix RN Staffing Hours per Resident per Day
Provider Information Case-Mix Total Nurse Staffing Hours per Resident per Day 3.67528 Case-Mix Total Nurse Staffing Hours per Resident per Day
Provider Information Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day 3.23937 Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Chain Average Health Inspection Rating 1.9 Chain Average Health Inspection Rating
Provider Information Chain Average Overall 5-star Rating 1.7 Chain Average Overall 5-star Rating
Provider Information Chain Average QM Rating 1.8 Chain Average QM Rating
Provider Information Chain Average Staffing Rating 2.3 Chain Average Staffing Rating
Provider Information Chain ID 559 Chain ID
Provider Information Chain Name WELLINGTON HEALTH CARE SERVICES Chain Name
Provider Information City/Town Shreveport City/Town
Provider Information CMS Certification Number (CCN) 195350 CMS Certification Number (CCN)
Provider Information Continuing Care Retirement Community N Continuing Care Retirement Community
Provider Information County/Parish Caddo County/Parish
Provider Information Date First Approved to Provide Medicare and Medicaid Services 1995-09-15 Date First Approved to Provide Medicare and Medicaid Services
Provider Information Geocoding Footnote — Geocoding Footnote
Provider Information Health Inspection Rating 1 Health Inspection Rating
Provider Information Health Inspection Rating Footnote — Health Inspection Rating Footnote
Provider Information Latitude 32.4951 Latitude
Provider Information Legal Business Name IRVING PLACE ASSOCIATES LP Legal Business Name
Provider Information Location 1736 Irving Place,Shreveport,LA,71101 Location
Provider Information Long-Stay QM Rating 3 Long-Stay QM Rating
Provider Information Long-Stay QM Rating Footnote — Long-Stay QM Rating Footnote
Provider Information Longitude -93.744 Longitude
Provider Information Most Recent Health Inspection More Than 2 Years Ago N Most Recent Health Inspection More Than 2 Years Ago
Provider Information Number of administrators who have left the nursing home 2 Number of administrators who have left the nursing home
Provider Information Number of Certified Beds 227 Number of Certified Beds
Provider Information Number of Citations from Infection Control Inspections — Number of Citations from Infection Control Inspections
Provider Information Number of Facilities in Chain 14 Number of Facilities in Chain
Provider Information Number of Fines 3 Number of Fines
Provider Information Number of Payment Denials 0 Number of Payment Denials
Provider Information Nursing Case-Mix Index 1.30199 Nursing Case-Mix Index
Provider Information Nursing Case-Mix Index Ratio 0.94508 Nursing Case-Mix Index Ratio
Provider Information Overall Rating 1 Overall Rating
Provider Information Overall Rating Footnote — Overall Rating Footnote
Provider Information Ownership Type For profit - Corporation Ownership Type
Provider Information Physical Therapist Staffing Footnote — Physical Therapist Staffing Footnote
Provider Information Processing Date 2026-03-01 Processing Date
Provider Information Provider Address 1736 Irving Place Provider Address
Provider Information Provider Changed Ownership in Last 12 Months N Provider Changed Ownership in Last 12 Months
Provider Information Provider Name Highland Place Rehab and Nursing Center Provider Name
Provider Information Provider Resides in Hospital N Provider Resides in Hospital
Provider Information Provider SSA County Code 080 Provider SSA County Code
Provider Information Provider Type Medicare and Medicaid Provider Type
Provider Information QM Rating 1 QM Rating
Provider Information QM Rating Footnote — QM Rating Footnote
Provider Information Rating Cycle 1 Health Deficiency Score 192 Rating Cycle 1 Health Deficiency Score
Provider Information Rating Cycle 1 Health Revisit Score 0 Rating Cycle 1 Health Revisit Score
Provider Information Rating Cycle 1 Number of Complaint Health Deficiencies 11 Rating Cycle 1 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 1 Number of Health Revisits 1 Rating Cycle 1 Number of Health Revisits
Provider Information Rating Cycle 1 Number of Standard Health Deficiencies 20 Rating Cycle 1 Number of Standard Health Deficiencies
Provider Information Rating Cycle 1 Standard Survey Health Date 2025-07-24 Rating Cycle 1 Standard Survey Health Date
Provider Information Rating Cycle 1 Total Health Score 192 Rating Cycle 1 Total Health Score
Provider Information Rating Cycle 1 Total Number of Health Deficiencies 26 Rating Cycle 1 Total Number of Health Deficiencies
Provider Information Rating Cycle 2 Number of Standard Health Deficiencies 16 Rating Cycle 2 Number of Standard Health Deficiencies
Provider Information Rating Cycle 2 Standard Health Survey Date 2024-06-06 Rating Cycle 2 Standard Health Survey Date
Provider Information Rating Cycle 2/3 Health Deficiency Score 469 Rating Cycle 2/3 Health Deficiency Score
Provider Information Rating Cycle 2/3 Health Revisit Score 0 Rating Cycle 2/3 Health Revisit Score
Provider Information Rating Cycle 2/3 Number of Complaint Health Deficiencies 20 Rating Cycle 2/3 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 2/3 Number of Health Revisits 1 Rating Cycle 2/3 Number of Health Revisits
Provider Information Rating Cycle 2/3 Total Health Score 469 Rating Cycle 2/3 Total Health Score
Provider Information Rating Cycle 2/3 Total Number of Health Deficiencies 36 Rating Cycle 2/3 Total Number of Health Deficiencies
Provider Information Registered Nurse hours per resident per day on the weekend 0.68446 Registered Nurse hours per resident per day on the weekend
Provider Information Registered Nurse turnover 71.4 Registered Nurse turnover
Provider Information Registered Nurse turnover footnote — Registered Nurse turnover footnote
Provider Information Reported Licensed Staffing Hours per Resident per Day 2.36798 Reported Licensed Staffing Hours per Resident per Day
Provider Information Reported LPN Staffing Hours per Resident per Day 1.57739 Reported LPN Staffing Hours per Resident per Day
Provider Information Reported Nurse Aide Staffing Hours per Resident per Day 1.99987 Reported Nurse Aide Staffing Hours per Resident per Day
Provider Information Reported Physical Therapist Staffing Hours per Resident Per Day 0.07597 Reported Physical Therapist Staffing Hours per Resident Per Day
Provider Information Reported RN Staffing Hours per Resident per Day 0.79059 Reported RN Staffing Hours per Resident per Day
Provider Information Reported Staffing Footnote — Reported Staffing Footnote
Provider Information Reported Total Nurse Staffing Hours per Resident per Day 4.36785 Reported Total Nurse Staffing Hours per Resident per Day
Provider Information Short-Stay QM Rating 1 Short-Stay QM Rating
Provider Information Short-Stay QM Rating Footnote — Short-Stay QM Rating Footnote
Provider Information Special Focus Status — Special Focus Status
Provider Information Staffing Rating 4 Staffing Rating
Provider Information Staffing Rating Footnote — Staffing Rating Footnote
Provider Information State LA State
Provider Information Telephone Number 3182211983 Telephone Number
Provider Information Total Amount of Fines in Dollars 337767.00 Total Amount of Fines in Dollars
Provider Information Total number of nurse staff hours per resident per day on the weekend 3.91048 Total number of nurse staff hours per resident per day on the weekend
Provider Information Total Number of Penalties 3 Total Number of Penalties
Provider Information Total nursing staff turnover 35.0 Total nursing staff turnover
Provider Information Total nursing staff turnover footnote — Total nursing staff turnover footnote
Provider Information Total Weighted Health Survey Score 261.250 Total Weighted Health Survey Score
Provider Information Urban Y Urban
Provider Information With a Resident and Family Council Resident With a Resident and Family Council
Provider Information ZIP Code 71101 ZIP Code