SNF
CHARMING LAKES REHAB
CCN: 105693 · LAKELAND, FL 33805 · Polk County
Overview
- Address
- 2020 W LAKE PARKER DR, LAKELAND, FL 33805
- Phone
- 8636827580
- Certified beds
- 120
- Avg daily residents
- 113 (94% of beds filled)
- Ownership
- For-profit LLC
- Provider type
- Medicare and Medicaid
- Medicare/Medicaid since
- 1990-05-14
- Setting
- Urban
1 /5
★★★★★
CMS Overall Rating
CMS 5-Star Ratings
CMS rates every Medicare/Medicaid-certified nursing home on four domains. The Overall rating is driven primarily by Health Inspection results, then adjusted up or down by Staffing and Quality Measures.
Staffing & Workforce
Direct-care staffing is the strongest operational driver of quality in nursing homes. Values are hours per resident per day, derived from payroll-based journal (PBJ) submissions. "Case-mix" adjusts for resident acuity; "Adjusted" is the CMS rating-input value.
| Role | Reported | Case-mix expected | Adjusted | Federal floor | |
|---|---|---|---|---|---|
| Total nurse All nursing staff combined: RN + LPN + Aide | 3.50 | 3.91 | 3.46 | ≥ 3.48 | |
| Registered Nurse (RN) Licensed RN hours. Strongest driver of clinical outcomes. | 0.47 | 0.68 | 0.46 | ≥ 0.55 | Below floor |
| Licensed Practical Nurse (LPN) LPN/LVN hours. Often handles medication administration. | 0.86 | 0.87 | 0.85 | — | |
| Nurse aide CNA hours. Bulk of direct resident care — bathing, feeding, mobility. | 2.17 | 2.36 | 2.15 | — | |
| Licensed (RN + LPN) Combined licensed nurse coverage. | 1.33 | — | — | — | |
| Physical therapist Rehabilitation therapist hours — important for post-acute / rehab admissions. | 0.05 | — | — | — |
Federal minimums (phasing in under the CMS 2024 minimum staffing rule) shown for reference. RN: 0.55 hrs/resident/day. Total nurse: 3.48 hrs/resident/day.
Weekend staffing
Total nurse (weekend)
3.37
hrs / resident / day
RN (weekend)
0.45
hrs / resident / day
Total nurse (adjusted, weekend)
3.33
hrs / resident / day
Weekend under-staffing is a common quality-of-care concern — adverse events are more frequent when licensed coverage drops.
Staff turnover
Total nursing staff turnover
66.4%
annual
RN turnover
63.2%
annual
Administrators departed
0
last 12 months
Resident acuity
Nursing Case-Mix Index
1.38
higher acuity than avg
Case-Mix Index Ratio
1.00
facility / state ratio
Health Inspections
CMS weights three inspection cycles to compute the Health Inspection rating: the most recent (50%), the second most recent (33%), and the oldest (17%). Each standard-survey deficiency is assigned a score based on scope and severity; complaint-survey findings and revisit scores are added to produce the cycle total.
| Cycle | Date | Total defs. | Standard | Complaint | Deficiency score | Revisits | Total score |
|---|---|---|---|---|---|---|---|
| Cycle 1 (most recent) | 2025-08-21 | 12 | 11 | 1 | 72 | 1 | 72 |
| Cycle 2/3 (prior) | 2023-05-25 | 15 | 10 | 6 | 289 | 2 | 434 |
Total weighted health score
162.5
lower is better
Deficiencies (39)
Individual survey findings. Scope/severity uses the CMS A–L matrix: letters further down the alphabet indicate greater harm and wider scope, up through J–L (immediate jeopardy).
1 A/B/C No actual harm — minor
35 D/E/F Actual harm — potential for minor
1 G/H/I Actual harm
2 J/K/L Immediate jeopardy
| Tag | Description | Scope/Severity | Survey date | Corrected |
|---|---|---|---|---|
| 0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | 2025-08-21 | 2025-09-14 |
| 0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | G | 2025-08-21 | 2025-09-14 |
| 0692 | Provide enough food/fluids to maintain a resident's health. | D | 2025-08-21 | 2025-09-14 |
| 0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | 2025-08-21 | 2025-09-14 |
| 0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | 2025-08-21 | 2025-09-14 |
| 0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | 2025-08-21 | 2025-09-14 |
| 0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | 2025-08-21 | 2025-09-14 |
| 0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | 2025-08-21 | 2025-09-14 |
| 0805 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | D | 2025-08-21 | 2025-09-14 |
| 0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | 2025-08-21 | 2025-09-14 |
| 0814 | Dispose of garbage and refuse properly. | C | 2025-08-21 | 2025-09-14 |
| 0880 | Provide and implement an infection prevention and control program. | F | 2025-08-07 | 2025-09-07 |
| 0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | 2023-07-27 | 2023-09-05 |
| 0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | K | 2023-07-27 | 2023-09-05 |
| 0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | K | 2023-07-27 | 2023-09-05 |
| 0567 | Honor the resident's right to manage his or her financial affairs. | D | 2023-05-25 | 2023-06-24 |
| 0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | 2023-05-25 | 2023-06-24 |
| 0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | E | 2023-05-25 | 2023-06-24 |
| 0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | 2023-05-25 | 2023-06-24 |
| 0692 | Provide enough food/fluids to maintain a resident's health. | D | 2023-05-25 | 2023-09-05 |
| 0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | 2023-05-25 | 2023-06-24 |
| 0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | 2023-05-25 | 2023-06-24 |
| 0759 | Ensure medication error rates are not 5 percent or greater. | D | 2023-05-25 | 2023-06-24 |
| 0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | 2023-05-25 | 2023-06-24 |
| 0867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | D | 2023-05-25 | 2023-09-05 |
| 0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | 2023-05-25 | 2023-06-24 |
| 0925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E | 2023-05-25 | 2023-06-24 |
| 0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | 2021-08-13 | 2021-09-17 |
| 0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | 2021-08-13 | 2021-09-17 |
| 0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | 2021-08-13 | 2021-09-17 |
| 0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | 2021-08-13 | 2021-09-17 |
| 0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | 2021-08-13 | 2021-09-17 |
| 0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | 2021-08-13 | 2021-09-17 |
| 0732 | Post nurse staffing information every day. | D | 2021-08-13 | 2021-09-17 |
| 0759 | Ensure medication error rates are not 5 percent or greater. | D | 2021-08-13 | 2021-09-17 |
| 0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | 2021-08-13 | 2021-09-17 |
| 0808 | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. | D | 2021-08-13 | 2021-09-17 |
| 0880 | Provide and implement an infection prevention and control program. | D | 2021-08-13 | 2021-09-17 |
| 0908 | Keep all essential equipment working safely. | D | 2021-08-13 | 2021-09-17 |
Penalties (2)
Fines issued
2
last 3 years
Total fines
$136,136
| Date | Type | Fine amount |
|---|---|---|
| 2023-05-25 | Fine | $58,256 |
| 2025-08-07 | Fine | $77,880 |
Source: CMS Nursing Home Penalties.
Financial Health (FY 2023)
Payer mix (share of resident days)
Medicare 5.5% Medicaid 74.5% Other 20.0%
Operating performance
Operating Margin
-43.6%
Total Margin
-44.1%
Occupancy Rate
68.4%
Cost per Resident Day
$41
Revenue & costs
Net Patient Revenue
$8.2M
Total Costs
$1.2M
Net Income
-$3.6M
Balance sheet
Total Assets
$4.1M
Total Liabilities
$9.7M
Fund Balance
-$5.7M
Current Ratio
0.75
Source: CMS SNF Cost Report (FY 2023). Cost report data lags by ~2 years.
Ownership & Corporate Structure
Chain: EXCELSIOR CARE GROUP
- Chain ID
217- Facilities in chain
- 33
- Legal business name
- LAKE PARKER SNF OPERATIONS LLC
Chain-average star ratings (for peer context)
Overall
2.6
Health
2.1
Staffing
2.5
QM
4.4
Owner / manager organizations (2)
| Organization | Role | Association |
|---|---|---|
| LAKE PARKER SNF OPERATIONS HOLDINGS LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | since 09/03/2021 |
| SUNSHINE SNF GROUP LLC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | since 09/30/2021 |
Owner / manager individuals (6)
| Name | Role | Association |
|---|---|---|
| BERKOWITZ, CHESKEL | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | since 09/03/2021 |
| LANDA, BENJAMIN | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | since 09/30/2021 |
| LEIFER, JOEL | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | since 09/30/2021 |
| ZUPNICK, JOEL | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | since 09/03/2021 |
| LEIFER, JOEL | CORPORATE OFFICER | since 04/01/2022 |
| BONNER, EDWARD | W-2 MANAGING EMPLOYEE | since 04/01/2022 |
Source: CMS Nursing Home Ownership. Percent ownership is rarely disclosed — CMS only requires it for specific roles.
Facility Features
- CCRC
- No
- Hospital-based
- No
- Resident / family council
- Both
- Sprinkler systems
- Yes
- Abuse citation flag
- No
Methodology & sources
- Nursing Home Provider Info (
nh-provider-info), vintage 2026, downloaded 2026-04-14 , 14,703 rows. - Nursing Home Penalties (
nh-penalties), vintage 2026, downloaded 2026-04-14 , 16,915 rows. - Nursing Home Health Deficiencies (
nh-deficiencies), vintage 2026, downloaded 2026-04-14 , 418,972 rows. - Nursing Home Ownership (
nh-ownership), vintage 2026, downloaded 2026-04-14 , 160,393 rows. - Skilled Nursing Facility Cost Report (
snf-cost-report), vintage 2023, downloaded 2026-04-14 , 14,120 rows.
All Data
Every labeled field shipped for this facility by CMS. No national median or percentile context is available for SNFs in the current release.
Show 113 rows
| Source | Metric | Value | Raw key |
|---|---|---|---|
| Cost Report | Cost per Resident Day ($) | $41 | metrics.cost_per_resident_day |
| Cost Report | Current Ratio | 0.75 | metrics.current_ratio |
| Cost Report | fiscal_year | 2,023 | fiscal_year |
| Cost Report | Medicaid Day Share (%) | 74.5% | metrics.medicaid_day_share |
| Cost Report | Medicare Day Share (%) | 5.5% | metrics.medicare_day_share |
| Cost Report | Net Income ($) | $-3,605,935 | metrics.net_income |
| Cost Report | Net Patient Revenue ($) | $8,210,324 | metrics.net_patient_revenue |
| Cost Report | Occupancy Rate (%) | 68.4% | metrics.occupancy_rate |
| Cost Report | Operating Margin (%) | -43.6% | metrics.operating_margin |
| Cost Report | Total Assets ($) | $4,064,265 | metrics.total_assets |
| Cost Report | Total Costs ($) | $1,230,251 | metrics.total_costs |
| Cost Report | Total Fund Balances ($) | $-5,650,357 | metrics.fund_balance |
| Cost Report | Total Liabilities ($) | $9,714,622 | metrics.total_liabilities |
| Cost Report | Total Margin (%) | -44.1% | metrics.total_margin |
| Provider Information | Abuse Icon | N | Abuse Icon |
| Provider Information | Adjusted LPN Staffing Hours per Resident per Day | 0.85042 | Adjusted LPN Staffing Hours per Resident per Day |
| Provider Information | Adjusted Nurse Aide Staffing Hours per Resident per Day | 2.14602 | Adjusted Nurse Aide Staffing Hours per Resident per Day |
| Provider Information | Adjusted RN Staffing Hours per Resident per Day | 0.46380 | Adjusted RN Staffing Hours per Resident per Day |
| Provider Information | Adjusted Total Nurse Staffing Hours per Resident per Day | 3.46024 | Adjusted Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Adjusted Weekend Total Nurse Staffing Hours per Resident per Day | 3.33064 | Adjusted Weekend Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Administrator turnover footnote | — | Administrator turnover footnote |
| Provider Information | Automatic Sprinkler Systems in All Required Areas | Yes | Automatic Sprinkler Systems in All Required Areas |
| Provider Information | Average Number of Residents per Day | 113.2 | Average Number of Residents per Day |
| Provider Information | Average Number of Residents per Day Footnote | — | Average Number of Residents per Day Footnote |
| Provider Information | Case-Mix LPN Staffing Hours per Resident per Day | 0.86726 | Case-Mix LPN Staffing Hours per Resident per Day |
| Provider Information | Case-Mix Nurse Aide Staffing Hours per Resident per Day | 2.35701 | Case-Mix Nurse Aide Staffing Hours per Resident per Day |
| Provider Information | Case-Mix RN Staffing Hours per Resident per Day | 0.68359 | Case-Mix RN Staffing Hours per Resident per Day |
| Provider Information | Case-Mix Total Nurse Staffing Hours per Resident per Day | 3.90786 | Case-Mix Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day | 3.44436 | Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Chain Average Health Inspection Rating | 2.1 | Chain Average Health Inspection Rating |
| Provider Information | Chain Average Overall 5-star Rating | 2.6 | Chain Average Overall 5-star Rating |
| Provider Information | Chain Average QM Rating | 4.4 | Chain Average QM Rating |
| Provider Information | Chain Average Staffing Rating | 2.5 | Chain Average Staffing Rating |
| Provider Information | Chain ID | 217 | Chain ID |
| Provider Information | Chain Name | EXCELSIOR CARE GROUP | Chain Name |
| Provider Information | City/Town | LAKELAND | City/Town |
| Provider Information | CMS Certification Number (CCN) | 105693 | CMS Certification Number (CCN) |
| Provider Information | Continuing Care Retirement Community | N | Continuing Care Retirement Community |
| Provider Information | County/Parish | Polk | County/Parish |
| Provider Information | Date First Approved to Provide Medicare and Medicaid Services | 1990-05-14 | Date First Approved to Provide Medicare and Medicaid Services |
| Provider Information | Geocoding Footnote | — | Geocoding Footnote |
| Provider Information | Health Inspection Rating | 1 | Health Inspection Rating |
| Provider Information | Health Inspection Rating Footnote | — | Health Inspection Rating Footnote |
| Provider Information | Latitude | 28.0701 | Latitude |
| Provider Information | Legal Business Name | LAKE PARKER SNF OPERATIONS LLC | Legal Business Name |
| Provider Information | Location | 2020 W LAKE PARKER DR,LAKELAND,FL,33805 | Location |
| Provider Information | Long-Stay QM Rating | 5 | Long-Stay QM Rating |
| Provider Information | Long-Stay QM Rating Footnote | — | Long-Stay QM Rating Footnote |
| Provider Information | Longitude | -81.945 | Longitude |
| Provider Information | Most Recent Health Inspection More Than 2 Years Ago | N | Most Recent Health Inspection More Than 2 Years Ago |
| Provider Information | Number of administrators who have left the nursing home | 0 | Number of administrators who have left the nursing home |
| Provider Information | Number of Certified Beds | 120 | Number of Certified Beds |
| Provider Information | Number of Citations from Infection Control Inspections | — | Number of Citations from Infection Control Inspections |
| Provider Information | Number of Facilities in Chain | 33 | Number of Facilities in Chain |
| Provider Information | Number of Fines | 2 | Number of Fines |
| Provider Information | Number of Payment Denials | 0 | Number of Payment Denials |
| Provider Information | Nursing Case-Mix Index | 1.38438 | Nursing Case-Mix Index |
| Provider Information | Nursing Case-Mix Index Ratio | 1.00489 | Nursing Case-Mix Index Ratio |
| Provider Information | Overall Rating | 1 | Overall Rating |
| Provider Information | Overall Rating Footnote | — | Overall Rating Footnote |
| Provider Information | Ownership Type | For profit - Limited Liability company | Ownership Type |
| Provider Information | Physical Therapist Staffing Footnote | — | Physical Therapist Staffing Footnote |
| Provider Information | Processing Date | 2026-03-01 | Processing Date |
| Provider Information | Provider Address | 2020 W LAKE PARKER DR | Provider Address |
| Provider Information | Provider Changed Ownership in Last 12 Months | N | Provider Changed Ownership in Last 12 Months |
| Provider Information | Provider Name | CHARMING LAKES REHAB | Provider Name |
| Provider Information | Provider Resides in Hospital | N | Provider Resides in Hospital |
| Provider Information | Provider SSA County Code | 520 | Provider SSA County Code |
| Provider Information | Provider Type | Medicare and Medicaid | Provider Type |
| Provider Information | QM Rating | 3 | QM Rating |
| Provider Information | QM Rating Footnote | — | QM Rating Footnote |
| Provider Information | Rating Cycle 1 Health Deficiency Score | 72 | Rating Cycle 1 Health Deficiency Score |
| Provider Information | Rating Cycle 1 Health Revisit Score | 0 | Rating Cycle 1 Health Revisit Score |
| Provider Information | Rating Cycle 1 Number of Complaint Health Deficiencies | 1 | Rating Cycle 1 Number of Complaint Health Deficiencies |
| Provider Information | Rating Cycle 1 Number of Health Revisits | 1 | Rating Cycle 1 Number of Health Revisits |
| Provider Information | Rating Cycle 1 Number of Standard Health Deficiencies | 11 | Rating Cycle 1 Number of Standard Health Deficiencies |
| Provider Information | Rating Cycle 1 Standard Survey Health Date | 2025-08-21 | Rating Cycle 1 Standard Survey Health Date |
| Provider Information | Rating Cycle 1 Total Health Score | 72 | Rating Cycle 1 Total Health Score |
| Provider Information | Rating Cycle 1 Total Number of Health Deficiencies | 12 | Rating Cycle 1 Total Number of Health Deficiencies |
| Provider Information | Rating Cycle 2 Number of Standard Health Deficiencies | 10 | Rating Cycle 2 Number of Standard Health Deficiencies |
| Provider Information | Rating Cycle 2 Standard Health Survey Date | 2023-05-25 | Rating Cycle 2 Standard Health Survey Date |
| Provider Information | Rating Cycle 2/3 Health Deficiency Score | 289 | Rating Cycle 2/3 Health Deficiency Score |
| Provider Information | Rating Cycle 2/3 Health Revisit Score | 145 | Rating Cycle 2/3 Health Revisit Score |
| Provider Information | Rating Cycle 2/3 Number of Complaint Health Deficiencies | 6 | Rating Cycle 2/3 Number of Complaint Health Deficiencies |
| Provider Information | Rating Cycle 2/3 Number of Health Revisits | 2 | Rating Cycle 2/3 Number of Health Revisits |
| Provider Information | Rating Cycle 2/3 Total Health Score | 434 | Rating Cycle 2/3 Total Health Score |
| Provider Information | Rating Cycle 2/3 Total Number of Health Deficiencies | 15 | Rating Cycle 2/3 Total Number of Health Deficiencies |
| Provider Information | Registered Nurse hours per resident per day on the weekend | 0.44512 | Registered Nurse hours per resident per day on the weekend |
| Provider Information | Registered Nurse turnover | 63.2 | Registered Nurse turnover |
| Provider Information | Registered Nurse turnover footnote | — | Registered Nurse turnover footnote |
| Provider Information | Reported Licensed Staffing Hours per Resident per Day | 1.33019 | Reported Licensed Staffing Hours per Resident per Day |
| Provider Information | Reported LPN Staffing Hours per Resident per Day | 0.86075 | Reported LPN Staffing Hours per Resident per Day |
| Provider Information | Reported Nurse Aide Staffing Hours per Resident per Day | 2.17211 | Reported Nurse Aide Staffing Hours per Resident per Day |
| Provider Information | Reported Physical Therapist Staffing Hours per Resident Per Day | 0.05419 | Reported Physical Therapist Staffing Hours per Resident Per Day |
| Provider Information | Reported RN Staffing Hours per Resident per Day | 0.46943 | Reported RN Staffing Hours per Resident per Day |
| Provider Information | Reported Staffing Footnote | — | Reported Staffing Footnote |
| Provider Information | Reported Total Nurse Staffing Hours per Resident per Day | 3.50230 | Reported Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Short-Stay QM Rating | 1 | Short-Stay QM Rating |
| Provider Information | Short-Stay QM Rating Footnote | — | Short-Stay QM Rating Footnote |
| Provider Information | Special Focus Status | — | Special Focus Status |
| Provider Information | Staffing Rating | 2 | Staffing Rating |
| Provider Information | Staffing Rating Footnote | — | Staffing Rating Footnote |
| Provider Information | State | FL | State |
| Provider Information | Telephone Number | 8636827580 | Telephone Number |
| Provider Information | Total Amount of Fines in Dollars | 136136.00 | Total Amount of Fines in Dollars |
| Provider Information | Total number of nurse staff hours per resident per day on the weekend | 3.37112 | Total number of nurse staff hours per resident per day on the weekend |
| Provider Information | Total Number of Penalties | 2 | Total Number of Penalties |
| Provider Information | Total nursing staff turnover | 66.4 | Total nursing staff turnover |
| Provider Information | Total nursing staff turnover footnote | — | Total nursing staff turnover footnote |
| Provider Information | Total Weighted Health Survey Score | 162.500 | Total Weighted Health Survey Score |
| Provider Information | Urban | Y | Urban |
| Provider Information | With a Resident and Family Council | Both | With a Resident and Family Council |
| Provider Information | ZIP Code | 33805 | ZIP Code |