Abuse citation flag

Overview

Address
3401 CEDAR AVENUE, LONG BEACH, CA 90807
Phone
5624264461
Certified beds
154
Avg daily residents
133 (86% of beds filled)
Ownership
For-profit LLC
Provider type
Medicare and Medicaid
Medicare/Medicaid since
1967-01-01
Setting
Urban
1 /5
CMS Overall Rating

CMS 5-Star Ratings

CMS rates every Medicare/Medicaid-certified nursing home on four domains. The Overall rating is driven primarily by Health Inspection results, then adjusted up or down by Staffing and Quality Measures.

Overall Rating
Composite of Health Inspection, Staffing, and Quality Measures.
1/5
Health Inspection
Based on the three most recent standard surveys, with more weight on recent results.
1/5
Staffing
Weighted combination of RN and total nurse staffing hours per resident per day, case-mix adjusted.
3/5
Quality Measures
15 resident-level quality measures split between long-stay and short-stay (post-acute) residents.
4/5
Quality Measures breakdown
Long-Stay Quality Measures 5/5
Short-Stay Quality Measures 3/5

Staffing & Workforce

Direct-care staffing is the strongest operational driver of quality in nursing homes. Values are hours per resident per day, derived from payroll-based journal (PBJ) submissions. "Case-mix" adjusts for resident acuity; "Adjusted" is the CMS rating-input value.

Role Reported Case-mix expected Adjusted Federal floor
Total nurse
All nursing staff combined: RN + LPN + Aide
4.37 4.13 4.09 ≥ 3.48
Registered Nurse (RN)
Licensed RN hours. Strongest driver of clinical outcomes.
0.39 0.72 0.37 ≥ 0.55 Below floor
Licensed Practical Nurse (LPN)
LPN/LVN hours. Often handles medication administration.
1.11 0.92 1.03
Nurse aide
CNA hours. Bulk of direct resident care — bathing, feeding, mobility.
2.87 2.49 2.68
Licensed (RN + LPN)
Combined licensed nurse coverage.
1.50
Physical therapist
Rehabilitation therapist hours — important for post-acute / rehab admissions.
0.10

Federal minimums (phasing in under the CMS 2024 minimum staffing rule) shown for reference. RN: 0.55 hrs/resident/day. Total nurse: 3.48 hrs/resident/day.

Weekend staffing

Total nurse (weekend)
3.90
hrs / resident / day
RN (weekend)
0.29
hrs / resident / day
Total nurse (adjusted, weekend)
3.64
hrs / resident / day

Weekend under-staffing is a common quality-of-care concern — adverse events are more frequent when licensed coverage drops.

Staff turnover

Total nursing staff turnover
38.8%
annual
RN turnover
37.5%
annual
Administrators departed
0
last 12 months

Resident acuity

Nursing Case-Mix Index
1.46
higher acuity than avg
Case-Mix Index Ratio
1.06
facility / state ratio

Health Inspections

CMS weights three inspection cycles to compute the Health Inspection rating: the most recent (50%), the second most recent (33%), and the oldest (17%). Each standard-survey deficiency is assigned a score based on scope and severity; complaint-survey findings and revisit scores are added to produce the cycle total.

Cycle Date Total defs. Standard Complaint Deficiency score Revisits Total score
Cycle 1 (most recent) 2025-05-23 34 26 12 188 1 188
Cycle 2/3 (prior) 2024-05-24 55 18 39 392 1 392
Total weighted health score
239.0
lower is better
Infection-control citations
7
last cycle

Deficiencies (101)

Individual survey findings. Scope/severity uses the CMS A–L matrix: letters further down the alphabet indicate greater harm and wider scope, up through J–L (immediate jeopardy).

3 A/B/C No actual harm — minor
94 D/E/F Actual harm — potential for minor
4 G/H/I Actual harm
Tag Description Scope/Severity Survey date Corrected
0609 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. D 2026-01-21 2026-02-14
0610 Respond appropriately to all alleged violations. D 2026-01-21 2026-02-14
0908 Keep all essential equipment working safely. D 2025-12-16 2026-01-14
0609 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. D 2025-09-04 2025-09-26
0580 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. E 2025-08-05 2025-08-29
0600 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. D 2025-08-05 2025-08-29
0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. D 2025-08-05 2025-08-29
0609 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. D 2025-07-28 2025-08-15
0550 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. D 2025-05-23 2025-06-13
0552 Ensure that residents are fully informed and understand their health status, care and treatments. D 2025-05-23 2025-06-13
0558 Reasonably accommodate the needs and preferences of each resident. D 2025-05-23 2025-06-13
0580 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. D 2025-05-23 2025-06-13
0583 Keep residents' personal and medical records private and confidential. D 2025-05-23 2025-06-13
0605 Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. D 2025-05-23 2025-06-13
0676 Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. D 2025-05-23 2025-06-13
0677 Provide care and assistance to perform activities of daily living for any resident who is unable. D 2025-05-23 2025-06-13
0685 Assist a resident in gaining access to vision and hearing services. D 2025-05-23 2025-06-13
0688 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. D 2025-05-23 2025-06-13
0692 Provide enough food/fluids to maintain a resident's health. G 2025-05-23 2025-06-13
0695 Provide safe and appropriate respiratory care for a resident when needed. D 2025-05-23 2025-06-13
0697 Provide safe, appropriate pain management for a resident who requires such services. D 2025-05-23 2025-06-13
0726 Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. D 2025-05-23 2025-06-13
0745 Provide medically-related social services to help each resident achieve the highest possible quality of life. D 2025-05-23 2025-06-13
0755 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. D 2025-05-23 2025-06-13
0756 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. D 2025-05-23 2025-06-13
0791 Provide or obtain dental services for each resident. D 2025-05-23 2025-06-13
0842 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. E 2025-05-23 2025-06-13
0865 Have a plan that describes the process for conducting QAPI and QAA activities. D 2025-05-23 2025-06-13
0880 Provide and implement an infection prevention and control program. E 2025-05-23 2025-06-13
0908 Keep all essential equipment working safely. E 2025-05-23 2025-06-13
0912 Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. B 2025-05-23 2025-06-13
0921 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. D 2025-05-23 2025-06-13
0561 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. D 2025-05-23 2025-06-13
0656 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. D 2025-05-23 2025-06-13
0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. E 2025-05-23 2025-06-13
0580 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. G 2025-05-15 2025-06-04
0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. D 2025-02-26 2025-03-17
0688 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. D 2025-02-26 2025-03-17
0825 Provide or get specialized rehabilitative services as required for a resident. D 2025-02-26 2025-03-17
0600 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. G 2025-01-24 2025-02-14
0760 Ensure that residents are free from significant medication errors. D 2025-01-24 2025-02-14
0550 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. D 2024-12-16 2025-01-06
0609 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. D 2024-12-16 2025-01-06
0610 Respond appropriately to all alleged violations. D 2024-12-16 2025-01-06
0740 Ensure each resident must receive and the facility must provide necessary behavioral health care and services. D 2024-11-06 2024-11-27
0656 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. D 2024-10-04 2024-10-25
0677 Provide care and assistance to perform activities of daily living for any resident who is unable. D 2024-09-05 2024-09-27
0656 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. D 2024-08-13 2024-09-06
0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. E 2024-08-13 2024-09-06
0626 Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. D 2024-08-01 2024-08-20

Showing 50 most recent of 101. See the All Data CSV for the full list.

Penalties (3)

Fines issued
2
last 3 years
Total fines
$62,403
Payment denials
1
Date Type Fine amount
2025-05-15 Fine $28,915
2025-01-24 Fine $33,488
2025-01-24 Payment Denial

Source: CMS Nursing Home Penalties.

Financial Health (FY 2023)

Payer mix (share of resident days)

Medicare 4.5% Medicaid 87.4% Other 8.2%

Operating performance

Operating Margin
-13.5%
Total Margin
-16.4%
Occupancy Rate
86.5%
Cost per Resident Day
$37

Revenue & costs

Net Patient Revenue
$16.1M
Total Costs
$1.8M
Net Income
-$2.6M

Balance sheet

Total Assets
$6.3M
Total Liabilities
$10.1M
Fund Balance
-$3.7M
Current Ratio
0.33

Source: CMS SNF Cost Report (FY 2023). Cost report data lags by ~2 years.

Ownership & Corporate Structure

Chain: SERRANO GROUP

Chain ID
659
Facilities in chain
11
Legal business name
LONG BEACH HEALTHCARE CENTER LLC
Chain-average star ratings (for peer context)
Overall
2.3
Health
1.6
Staffing
3.2
QM
4.6

Owner / manager organizations (7)

Organization Role Association
LONG BEACH LTC, LLC 5% OR GREATER DIRECT OWNERSHIP INTEREST since 09/26/2016
BL CALI II LLC 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 09/22/2016
HJB CA VENTURES, LLC 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 09/23/2016
LBCSP SKILLED, LLC 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 09/26/2016
LBLTC GROUP, LLC 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 11/04/2016
MAJUVI, LLC 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 09/28/2016
VISTA COVE PARTNERS LLC 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 09/27/2016

Owner / manager individuals (6)

Name Role Association
FENSTERMAN, LORI 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 09/28/2016
JACOBS, DOV 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 09/26/2016
LANDA, BENJAMIN 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 09/22/2016
TAUB, MIRIAM 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 09/27/2016
JACOBS, DOV OPERATIONAL/MANAGERIAL CONTROL since 09/26/2016
JACOBS, DOV CORPORATE OFFICER since 09/26/2016

Source: CMS Nursing Home Ownership. Percent ownership is rarely disclosed — CMS only requires it for specific roles.

Facility Features

CCRC
No
Hospital-based
No
Resident / family council
Resident
Sprinkler systems
Yes
Abuse citation flag
Yes — last 2 cycles
Methodology & sources

Full methodology →

All Data

Every labeled field shipped for this facility by CMS. No national median or percentile context is available for SNFs in the current release.

Download CSV

Show 113 rows
Source Metric Value Raw key
Cost Report Cost per Resident Day ($) $37 metrics.cost_per_resident_day
Cost Report Current Ratio 0.33 metrics.current_ratio
Cost Report fiscal_year 2,023 fiscal_year
Cost Report Medicaid Day Share (%) 87.4% metrics.medicaid_day_share
Cost Report Medicare Day Share (%) 4.5% metrics.medicare_day_share
Cost Report Net Income ($) $-2,644,199 metrics.net_income
Cost Report Net Patient Revenue ($) $16,144,540 metrics.net_patient_revenue
Cost Report Occupancy Rate (%) 86.5% metrics.occupancy_rate
Cost Report Operating Margin (%) -13.5% metrics.operating_margin
Cost Report Total Assets ($) $6,324,282 metrics.total_assets
Cost Report Total Costs ($) $1,780,729 metrics.total_costs
Cost Report Total Fund Balances ($) $-3,740,449 metrics.fund_balance
Cost Report Total Liabilities ($) $10,064,731 metrics.total_liabilities
Cost Report Total Margin (%) -16.4% metrics.total_margin
Provider Information Abuse Icon Y Abuse Icon
Provider Information Adjusted LPN Staffing Hours per Resident per Day 1.03462 Adjusted LPN Staffing Hours per Resident per Day
Provider Information Adjusted Nurse Aide Staffing Hours per Resident per Day 2.68474 Adjusted Nurse Aide Staffing Hours per Resident per Day
Provider Information Adjusted RN Staffing Hours per Resident per Day 0.36796 Adjusted RN Staffing Hours per Resident per Day
Provider Information Adjusted Total Nurse Staffing Hours per Resident per Day 4.08732 Adjusted Total Nurse Staffing Hours per Resident per Day
Provider Information Adjusted Weekend Total Nurse Staffing Hours per Resident per Day 3.64306 Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Administrator turnover footnote Administrator turnover footnote
Provider Information Automatic Sprinkler Systems in All Required Areas Yes Automatic Sprinkler Systems in All Required Areas
Provider Information Average Number of Residents per Day 133.2 Average Number of Residents per Day
Provider Information Average Number of Residents per Day Footnote Average Number of Residents per Day Footnote
Provider Information Case-Mix LPN Staffing Hours per Resident per Day 0.91689 Case-Mix LPN Staffing Hours per Resident per Day
Provider Information Case-Mix Nurse Aide Staffing Hours per Resident per Day 2.49191 Case-Mix Nurse Aide Staffing Hours per Resident per Day
Provider Information Case-Mix RN Staffing Hours per Resident per Day 0.72271 Case-Mix RN Staffing Hours per Resident per Day
Provider Information Case-Mix Total Nurse Staffing Hours per Resident per Day 4.13151 Case-Mix Total Nurse Staffing Hours per Resident per Day
Provider Information Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day 3.64149 Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Chain Average Health Inspection Rating 1.6 Chain Average Health Inspection Rating
Provider Information Chain Average Overall 5-star Rating 2.3 Chain Average Overall 5-star Rating
Provider Information Chain Average QM Rating 4.6 Chain Average QM Rating
Provider Information Chain Average Staffing Rating 3.2 Chain Average Staffing Rating
Provider Information Chain ID 659 Chain ID
Provider Information Chain Name SERRANO GROUP Chain Name
Provider Information City/Town LONG BEACH City/Town
Provider Information CMS Certification Number (CCN) 055364 CMS Certification Number (CCN)
Provider Information Continuing Care Retirement Community N Continuing Care Retirement Community
Provider Information County/Parish Los Angeles County/Parish
Provider Information Date First Approved to Provide Medicare and Medicaid Services 1967-01-01 Date First Approved to Provide Medicare and Medicaid Services
Provider Information Geocoding Footnote Geocoding Footnote
Provider Information Health Inspection Rating 1 Health Inspection Rating
Provider Information Health Inspection Rating Footnote Health Inspection Rating Footnote
Provider Information Latitude 33.819 Latitude
Provider Information Legal Business Name LONG BEACH HEALTHCARE CENTER LLC Legal Business Name
Provider Information Location 3401 CEDAR AVENUE,LONG BEACH,CA,90807 Location
Provider Information Long-Stay QM Rating 5 Long-Stay QM Rating
Provider Information Long-Stay QM Rating Footnote Long-Stay QM Rating Footnote
Provider Information Longitude -118.2 Longitude
Provider Information Most Recent Health Inspection More Than 2 Years Ago N Most Recent Health Inspection More Than 2 Years Ago
Provider Information Number of administrators who have left the nursing home 0 Number of administrators who have left the nursing home
Provider Information Number of Certified Beds 154 Number of Certified Beds
Provider Information Number of Citations from Infection Control Inspections 7 Number of Citations from Infection Control Inspections
Provider Information Number of Facilities in Chain 11 Number of Facilities in Chain
Provider Information Number of Fines 2 Number of Fines
Provider Information Number of Payment Denials 1 Number of Payment Denials
Provider Information Nursing Case-Mix Index 1.46361 Nursing Case-Mix Index
Provider Information Nursing Case-Mix Index Ratio 1.06240 Nursing Case-Mix Index Ratio
Provider Information Overall Rating 1 Overall Rating
Provider Information Overall Rating Footnote Overall Rating Footnote
Provider Information Ownership Type For profit - Limited Liability company Ownership Type
Provider Information Physical Therapist Staffing Footnote Physical Therapist Staffing Footnote
Provider Information Processing Date 2026-03-01 Processing Date
Provider Information Provider Address 3401 CEDAR AVENUE Provider Address
Provider Information Provider Changed Ownership in Last 12 Months N Provider Changed Ownership in Last 12 Months
Provider Information Provider Name LONG BEACH HEALTHCARE CENTER Provider Name
Provider Information Provider Resides in Hospital N Provider Resides in Hospital
Provider Information Provider SSA County Code 200 Provider SSA County Code
Provider Information Provider Type Medicare and Medicaid Provider Type
Provider Information QM Rating 4 QM Rating
Provider Information QM Rating Footnote QM Rating Footnote
Provider Information Rating Cycle 1 Health Deficiency Score 188 Rating Cycle 1 Health Deficiency Score
Provider Information Rating Cycle 1 Health Revisit Score 0 Rating Cycle 1 Health Revisit Score
Provider Information Rating Cycle 1 Number of Complaint Health Deficiencies 12 Rating Cycle 1 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 1 Number of Health Revisits 1 Rating Cycle 1 Number of Health Revisits
Provider Information Rating Cycle 1 Number of Standard Health Deficiencies 26 Rating Cycle 1 Number of Standard Health Deficiencies
Provider Information Rating Cycle 1 Standard Survey Health Date 2025-05-23 Rating Cycle 1 Standard Survey Health Date
Provider Information Rating Cycle 1 Total Health Score 188 Rating Cycle 1 Total Health Score
Provider Information Rating Cycle 1 Total Number of Health Deficiencies 34 Rating Cycle 1 Total Number of Health Deficiencies
Provider Information Rating Cycle 2 Number of Standard Health Deficiencies 18 Rating Cycle 2 Number of Standard Health Deficiencies
Provider Information Rating Cycle 2 Standard Health Survey Date 2024-05-24 Rating Cycle 2 Standard Health Survey Date
Provider Information Rating Cycle 2/3 Health Deficiency Score 392 Rating Cycle 2/3 Health Deficiency Score
Provider Information Rating Cycle 2/3 Health Revisit Score 0 Rating Cycle 2/3 Health Revisit Score
Provider Information Rating Cycle 2/3 Number of Complaint Health Deficiencies 39 Rating Cycle 2/3 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 2/3 Number of Health Revisits 1 Rating Cycle 2/3 Number of Health Revisits
Provider Information Rating Cycle 2/3 Total Health Score 392 Rating Cycle 2/3 Total Health Score
Provider Information Rating Cycle 2/3 Total Number of Health Deficiencies 55 Rating Cycle 2/3 Total Number of Health Deficiencies
Provider Information Registered Nurse hours per resident per day on the weekend 0.29047 Registered Nurse hours per resident per day on the weekend
Provider Information Registered Nurse turnover 37.5 Registered Nurse turnover
Provider Information Registered Nurse turnover footnote Registered Nurse turnover footnote
Provider Information Reported Licensed Staffing Hours per Resident per Day 1.50088 Reported Licensed Staffing Hours per Resident per Day
Provider Information Reported LPN Staffing Hours per Resident per Day 1.10713 Reported LPN Staffing Hours per Resident per Day
Provider Information Reported Nurse Aide Staffing Hours per Resident per Day 2.87290 Reported Nurse Aide Staffing Hours per Resident per Day
Provider Information Reported Physical Therapist Staffing Hours per Resident Per Day 0.10020 Reported Physical Therapist Staffing Hours per Resident Per Day
Provider Information Reported RN Staffing Hours per Resident per Day 0.39375 Reported RN Staffing Hours per Resident per Day
Provider Information Reported Staffing Footnote Reported Staffing Footnote
Provider Information Reported Total Nurse Staffing Hours per Resident per Day 4.37377 Reported Total Nurse Staffing Hours per Resident per Day
Provider Information Short-Stay QM Rating 3 Short-Stay QM Rating
Provider Information Short-Stay QM Rating Footnote Short-Stay QM Rating Footnote
Provider Information Special Focus Status Special Focus Status
Provider Information Staffing Rating 3 Staffing Rating
Provider Information Staffing Rating Footnote Staffing Rating Footnote
Provider Information State CA State
Provider Information Telephone Number 5624264461 Telephone Number
Provider Information Total Amount of Fines in Dollars 62403.00 Total Amount of Fines in Dollars
Provider Information Total number of nurse staff hours per resident per day on the weekend 3.89838 Total number of nurse staff hours per resident per day on the weekend
Provider Information Total Number of Penalties 3 Total Number of Penalties
Provider Information Total nursing staff turnover 38.8 Total nursing staff turnover
Provider Information Total nursing staff turnover footnote Total nursing staff turnover footnote
Provider Information Total Weighted Health Survey Score 239.000 Total Weighted Health Survey Score
Provider Information Urban Y Urban
Provider Information With a Resident and Family Council Resident With a Resident and Family Council
Provider Information ZIP Code 90807 ZIP Code