SNF
HAVEN OF TUCSON
CCN: 035165 · TUCSON, AZ 85718 · Pima County
Overview
- Address
- 3705 NORTH SWAN ROAD, TUCSON, AZ 85718
- Phone
- 5202997088
- Certified beds
- 118
- Avg daily residents
- 99 (84% of beds filled)
- Ownership
- For-profit LLC
- Provider type
- Medicare and Medicaid
- Medicare/Medicaid since
- 1988-05-04
- Setting
- Urban
2 /5
★★★★★
CMS Overall Rating
CMS 5-Star Ratings
CMS rates every Medicare/Medicaid-certified nursing home on four domains. The Overall rating is driven primarily by Health Inspection results, then adjusted up or down by Staffing and Quality Measures.
Staffing & Workforce
Direct-care staffing is the strongest operational driver of quality in nursing homes. Values are hours per resident per day, derived from payroll-based journal (PBJ) submissions. "Case-mix" adjusts for resident acuity; "Adjusted" is the CMS rating-input value.
| Role | Reported | Case-mix expected | Adjusted | Federal floor | |
|---|---|---|---|---|---|
| Total nurse All nursing staff combined: RN + LPN + Aide | 4.31 | 6.72 | 2.47 | ≥ 3.48 | |
| Registered Nurse (RN) Licensed RN hours. Strongest driver of clinical outcomes. | 0.86 | 1.18 | 0.50 | ≥ 0.55 | |
| Licensed Practical Nurse (LPN) LPN/LVN hours. Often handles medication administration. | 1.14 | 1.49 | 0.66 | — | |
| Nurse aide CNA hours. Bulk of direct resident care — bathing, feeding, mobility. | 2.30 | 4.05 | 1.32 | — | |
| Licensed (RN + LPN) Combined licensed nurse coverage. | 2.01 | — | — | — | |
| Physical therapist Rehabilitation therapist hours — important for post-acute / rehab admissions. | 0.06 | — | — | — |
Federal minimums (phasing in under the CMS 2024 minimum staffing rule) shown for reference. RN: 0.55 hrs/resident/day. Total nurse: 3.48 hrs/resident/day.
Weekend staffing
Total nurse (weekend)
3.97
hrs / resident / day
RN (weekend)
0.49
hrs / resident / day
Total nurse (adjusted, weekend)
2.28
hrs / resident / day
Weekend under-staffing is a common quality-of-care concern — adverse events are more frequent when licensed coverage drops.
Staff turnover
Total nursing staff turnover
61.3%
annual
RN turnover
47.1%
annual
Administrators departed
0
last 12 months
Resident acuity
Nursing Case-Mix Index
2.38
higher acuity than avg
Case-Mix Index Ratio
1.73
facility / state ratio
Health Inspections
CMS weights three inspection cycles to compute the Health Inspection rating: the most recent (50%), the second most recent (33%), and the oldest (17%). Each standard-survey deficiency is assigned a score based on scope and severity; complaint-survey findings and revisit scores are added to produce the cycle total.
| Cycle | Date | Total defs. | Standard | Complaint | Deficiency score | Revisits | Total score |
|---|---|---|---|---|---|---|---|
| Cycle 1 (most recent) | 2024-12-20 | 10 | 7 | 4 | 56 | 1 | 56 |
| Cycle 2/3 (prior) | 2023-03-02 | 6 | 4 | 4 | 44 | 1 | 44 |
Total weighted health score
53.0
lower is better
Infection-control citations
0
last cycle
Deficiencies (21)
Individual survey findings. Scope/severity uses the CMS A–L matrix: letters further down the alphabet indicate greater harm and wider scope, up through J–L (immediate jeopardy).
19 D/E/F Actual harm — potential for minor
2 G/H/I Actual harm
| Tag | Description | Scope/Severity | Survey date | Corrected |
|---|---|---|---|---|
| 0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | 2025-12-01 | 2025-12-30 |
| 0610 | Respond appropriately to all alleged violations. | D | 2025-12-01 | 2025-12-30 |
| 0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | 2025-08-12 | 2025-09-03 |
| 0604 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D | 2024-12-20 | 2025-02-07 |
| 0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | 2024-12-20 | 2025-02-07 |
| 0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | 2024-12-20 | 2025-02-07 |
| 0692 | Provide enough food/fluids to maintain a resident's health. | D | 2024-12-20 | 2025-02-07 |
| 0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | 2024-12-20 | 2025-02-07 |
| 0880 | Provide and implement an infection prevention and control program. | D | 2024-12-20 | 2025-02-07 |
| 0685 | Assist a resident in gaining access to vision and hearing services. | D | 2024-12-20 | 2025-02-07 |
| 0641 | Ensure each resident receives an accurate assessment. | D | 2024-09-03 | 2024-10-02 |
| 0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | 2024-09-03 | 2024-10-02 |
| 0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | 2023-03-02 | 2023-05-10 |
| 0880 | Provide and implement an infection prevention and control program. | E | 2023-03-02 | 2023-05-10 |
| 0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | G | 2023-03-02 | 2023-05-10 |
| 0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | 2023-03-02 | 2023-05-10 |
| 0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | 2022-02-18 | 2022-03-28 |
| 0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | 2022-02-18 | 2022-03-28 |
| 0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | 2022-02-18 | 2022-03-28 |
| 0880 | Provide and implement an infection prevention and control program. | E | 2022-02-18 | 2022-03-28 |
| 0885 | Report COVID19 data to residents and families. | D | 2022-02-18 | 2022-03-28 |
Financial Health (FY 2023)
Payer mix (share of resident days)
Medicare 20.3% Medicaid 31.1% Other 48.6%
Operating performance
Operating Margin
7.3%
Total Margin
7.3%
Occupancy Rate
76.5%
Cost per Resident Day
$157
Revenue & costs
Net Patient Revenue
$18.3M
Total Costs
$5.2M
Net Income
$1.3M
Balance sheet
Total Assets
$20.8M
Total Liabilities
$24.4M
Fund Balance
-$3.6M
Current Ratio
0.34
Source: CMS SNF Cost Report (FY 2023). Cost report data lags by ~2 years.
Ownership & Corporate Structure
Chain: HAVEN HEALTH
- Chain ID
249- Facilities in chain
- 20
- Legal business name
- HAVEN OF TUCSON LLC
Chain-average star ratings (for peer context)
Overall
2.7
Health
1.9
Staffing
2.3
QM
4.9
Owner / manager organizations (4)
| Organization | Role | Association |
|---|---|---|
| HAVEN HEALTH GROUP LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | since 11/01/2015 |
| HEALTH GROUP MANAGEMENT LLC | OPERATIONAL/MANAGERIAL CONTROL | since 11/21/2024 |
| HAVEN HEALTH PROPERTIES LLC | 5% OR GREATER MORTGAGE INTEREST | since 11/01/2015 |
| HAVEN TUCSON REAL ESTATE LLC | 5% OR GREATER MORTGAGE INTEREST | since 11/01/2015 |
Owner / manager individuals (18)
| Name | Role | Association |
|---|---|---|
| ROBERTSON, BRETT | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | since 11/01/2015 |
| SAMUELIAN, ROBERT | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | since 11/01/2015 |
| SAMUELIAN, SPENCER | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | since 11/01/2015 |
| SAMUELIAN, STEPHEN | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | since 11/01/2015 |
| WEST, CHRISTIAN | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | since 11/01/2015 |
| ESPINOSA, STEPHANIE | OPERATIONAL/MANAGERIAL CONTROL | since 10/14/2024 |
| FRAGOSO, LINDSAY | OPERATIONAL/MANAGERIAL CONTROL | since 05/10/2021 |
| JATOI, MANSOOR | OPERATIONAL/MANAGERIAL CONTROL | since 07/15/2023 |
| MILES, ANDREW | OPERATIONAL/MANAGERIAL CONTROL | since 03/01/2023 |
| MUIR, MARK | OPERATIONAL/MANAGERIAL CONTROL | since 11/01/2015 |
| NATRAJAN, SUNIL | OPERATIONAL/MANAGERIAL CONTROL | since 04/10/2021 |
| ROBERTSON, BRETT | OPERATIONAL/MANAGERIAL CONTROL | since 11/01/2015 |
| SAMUELIAN, ROBERT | OPERATIONAL/MANAGERIAL CONTROL | since 11/01/2015 |
| SAMUELIAN, SPENCER | OPERATIONAL/MANAGERIAL CONTROL | since 11/01/2015 |
| SAMUELIAN, STEPHEN | OPERATIONAL/MANAGERIAL CONTROL | since 11/01/2015 |
| SEASTRAND, JASON | OPERATIONAL/MANAGERIAL CONTROL | since 11/01/2015 |
| ST. JACQUES, LAURIE | OPERATIONAL/MANAGERIAL CONTROL | since 03/25/2024 |
| WEST, CHRISTIAN | OPERATIONAL/MANAGERIAL CONTROL | since 11/01/2015 |
Source: CMS Nursing Home Ownership. Percent ownership is rarely disclosed — CMS only requires it for specific roles.
Facility Features
- CCRC
- No
- Hospital-based
- No
- Resident / family council
- Resident
- Sprinkler systems
- Yes
- Abuse citation flag
- No
Methodology & sources
- Nursing Home Provider Info (
nh-provider-info), vintage 2026, downloaded 2026-04-14 , 14,703 rows. - Nursing Home Health Deficiencies (
nh-deficiencies), vintage 2026, downloaded 2026-04-14 , 418,972 rows. - Nursing Home Ownership (
nh-ownership), vintage 2026, downloaded 2026-04-14 , 160,393 rows. - Skilled Nursing Facility Cost Report (
snf-cost-report), vintage 2023, downloaded 2026-04-14 , 14,120 rows.
All Data
Every labeled field shipped for this facility by CMS. No national median or percentile context is available for SNFs in the current release.
Show 113 rows
| Source | Metric | Value | Raw key |
|---|---|---|---|
| Cost Report | Cost per Resident Day ($) | $157 | metrics.cost_per_resident_day |
| Cost Report | Current Ratio | 0.34 | metrics.current_ratio |
| Cost Report | fiscal_year | 2,023 | fiscal_year |
| Cost Report | Medicaid Day Share (%) | 31.1% | metrics.medicaid_day_share |
| Cost Report | Medicare Day Share (%) | 20.3% | metrics.medicare_day_share |
| Cost Report | Net Income ($) | $1,339,168 | metrics.net_income |
| Cost Report | Net Patient Revenue ($) | $18,273,114 | metrics.net_patient_revenue |
| Cost Report | Occupancy Rate (%) | 76.5% | metrics.occupancy_rate |
| Cost Report | Operating Margin (%) | 7.3% | metrics.operating_margin |
| Cost Report | Total Assets ($) | $20,781,286 | metrics.total_assets |
| Cost Report | Total Costs ($) | $5,165,593 | metrics.total_costs |
| Cost Report | Total Fund Balances ($) | $-3,635,111 | metrics.fund_balance |
| Cost Report | Total Liabilities ($) | $24,416,397 | metrics.total_liabilities |
| Cost Report | Total Margin (%) | 7.3% | metrics.total_margin |
| Provider Information | Abuse Icon | N | Abuse Icon |
| Provider Information | Adjusted LPN Staffing Hours per Resident per Day | 0.65784 | Adjusted LPN Staffing Hours per Resident per Day |
| Provider Information | Adjusted Nurse Aide Staffing Hours per Resident per Day | 1.32050 | Adjusted Nurse Aide Staffing Hours per Resident per Day |
| Provider Information | Adjusted RN Staffing Hours per Resident per Day | 0.49567 | Adjusted RN Staffing Hours per Resident per Day |
| Provider Information | Adjusted Total Nurse Staffing Hours per Resident per Day | 2.47401 | Adjusted Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Adjusted Weekend Total Nurse Staffing Hours per Resident per Day | 2.28048 | Adjusted Weekend Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Administrator turnover footnote | — | Administrator turnover footnote |
| Provider Information | Automatic Sprinkler Systems in All Required Areas | Yes | Automatic Sprinkler Systems in All Required Areas |
| Provider Information | Average Number of Residents per Day | 99.1 | Average Number of Residents per Day |
| Provider Information | Average Number of Residents per Day Footnote | — | Average Number of Residents per Day Footnote |
| Provider Information | Case-Mix LPN Staffing Hours per Resident per Day | 1.49123 | Case-Mix LPN Staffing Hours per Resident per Day |
| Provider Information | Case-Mix Nurse Aide Staffing Hours per Resident per Day | 4.05283 | Case-Mix Nurse Aide Staffing Hours per Resident per Day |
| Provider Information | Case-Mix RN Staffing Hours per Resident per Day | 1.17542 | Case-Mix RN Staffing Hours per Resident per Day |
| Provider Information | Case-Mix Total Nurse Staffing Hours per Resident per Day | 6.71948 | Case-Mix Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day | 5.92251 | Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Chain Average Health Inspection Rating | 1.9 | Chain Average Health Inspection Rating |
| Provider Information | Chain Average Overall 5-star Rating | 2.7 | Chain Average Overall 5-star Rating |
| Provider Information | Chain Average QM Rating | 4.9 | Chain Average QM Rating |
| Provider Information | Chain Average Staffing Rating | 2.3 | Chain Average Staffing Rating |
| Provider Information | Chain ID | 249 | Chain ID |
| Provider Information | Chain Name | HAVEN HEALTH | Chain Name |
| Provider Information | City/Town | TUCSON | City/Town |
| Provider Information | CMS Certification Number (CCN) | 035165 | CMS Certification Number (CCN) |
| Provider Information | Continuing Care Retirement Community | N | Continuing Care Retirement Community |
| Provider Information | County/Parish | Pima | County/Parish |
| Provider Information | Date First Approved to Provide Medicare and Medicaid Services | 1988-05-04 | Date First Approved to Provide Medicare and Medicaid Services |
| Provider Information | Geocoding Footnote | — | Geocoding Footnote |
| Provider Information | Health Inspection Rating | 2 | Health Inspection Rating |
| Provider Information | Health Inspection Rating Footnote | — | Health Inspection Rating Footnote |
| Provider Information | Latitude | 32.2733 | Latitude |
| Provider Information | Legal Business Name | HAVEN OF TUCSON LLC | Legal Business Name |
| Provider Information | Location | 3705 NORTH SWAN ROAD,TUCSON,AZ,85718 | Location |
| Provider Information | Long-Stay QM Rating | 4 | Long-Stay QM Rating |
| Provider Information | Long-Stay QM Rating Footnote | — | Long-Stay QM Rating Footnote |
| Provider Information | Longitude | -110.89 | Longitude |
| Provider Information | Most Recent Health Inspection More Than 2 Years Ago | N | Most Recent Health Inspection More Than 2 Years Ago |
| Provider Information | Number of administrators who have left the nursing home | 0 | Number of administrators who have left the nursing home |
| Provider Information | Number of Certified Beds | 118 | Number of Certified Beds |
| Provider Information | Number of Citations from Infection Control Inspections | 0 | Number of Citations from Infection Control Inspections |
| Provider Information | Number of Facilities in Chain | 20 | Number of Facilities in Chain |
| Provider Information | Number of Fines | 0 | Number of Fines |
| Provider Information | Number of Payment Denials | 0 | Number of Payment Denials |
| Provider Information | Nursing Case-Mix Index | 2.38041 | Nursing Case-Mix Index |
| Provider Information | Nursing Case-Mix Index Ratio | 1.72788 | Nursing Case-Mix Index Ratio |
| Provider Information | Overall Rating | 2 | Overall Rating |
| Provider Information | Overall Rating Footnote | — | Overall Rating Footnote |
| Provider Information | Ownership Type | For profit - Limited Liability company | Ownership Type |
| Provider Information | Physical Therapist Staffing Footnote | — | Physical Therapist Staffing Footnote |
| Provider Information | Processing Date | 2026-03-01 | Processing Date |
| Provider Information | Provider Address | 3705 NORTH SWAN ROAD | Provider Address |
| Provider Information | Provider Changed Ownership in Last 12 Months | N | Provider Changed Ownership in Last 12 Months |
| Provider Information | Provider Name | HAVEN OF TUCSON | Provider Name |
| Provider Information | Provider Resides in Hospital | N | Provider Resides in Hospital |
| Provider Information | Provider SSA County Code | 090 | Provider SSA County Code |
| Provider Information | Provider Type | Medicare and Medicaid | Provider Type |
| Provider Information | QM Rating | 5 | QM Rating |
| Provider Information | QM Rating Footnote | — | QM Rating Footnote |
| Provider Information | Rating Cycle 1 Health Deficiency Score | 56 | Rating Cycle 1 Health Deficiency Score |
| Provider Information | Rating Cycle 1 Health Revisit Score | 0 | Rating Cycle 1 Health Revisit Score |
| Provider Information | Rating Cycle 1 Number of Complaint Health Deficiencies | 4 | Rating Cycle 1 Number of Complaint Health Deficiencies |
| Provider Information | Rating Cycle 1 Number of Health Revisits | 1 | Rating Cycle 1 Number of Health Revisits |
| Provider Information | Rating Cycle 1 Number of Standard Health Deficiencies | 7 | Rating Cycle 1 Number of Standard Health Deficiencies |
| Provider Information | Rating Cycle 1 Standard Survey Health Date | 2024-12-20 | Rating Cycle 1 Standard Survey Health Date |
| Provider Information | Rating Cycle 1 Total Health Score | 56 | Rating Cycle 1 Total Health Score |
| Provider Information | Rating Cycle 1 Total Number of Health Deficiencies | 10 | Rating Cycle 1 Total Number of Health Deficiencies |
| Provider Information | Rating Cycle 2 Number of Standard Health Deficiencies | 4 | Rating Cycle 2 Number of Standard Health Deficiencies |
| Provider Information | Rating Cycle 2 Standard Health Survey Date | 2023-03-02 | Rating Cycle 2 Standard Health Survey Date |
| Provider Information | Rating Cycle 2/3 Health Deficiency Score | 44 | Rating Cycle 2/3 Health Deficiency Score |
| Provider Information | Rating Cycle 2/3 Health Revisit Score | 0 | Rating Cycle 2/3 Health Revisit Score |
| Provider Information | Rating Cycle 2/3 Number of Complaint Health Deficiencies | 4 | Rating Cycle 2/3 Number of Complaint Health Deficiencies |
| Provider Information | Rating Cycle 2/3 Number of Health Revisits | 1 | Rating Cycle 2/3 Number of Health Revisits |
| Provider Information | Rating Cycle 2/3 Total Health Score | 44 | Rating Cycle 2/3 Total Health Score |
| Provider Information | Rating Cycle 2/3 Total Number of Health Deficiencies | 6 | Rating Cycle 2/3 Total Number of Health Deficiencies |
| Provider Information | Registered Nurse hours per resident per day on the weekend | 0.48831 | Registered Nurse hours per resident per day on the weekend |
| Provider Information | Registered Nurse turnover | 47.1 | Registered Nurse turnover |
| Provider Information | Registered Nurse turnover footnote | — | Registered Nurse turnover footnote |
| Provider Information | Reported Licensed Staffing Hours per Resident per Day | 2.00755 | Reported Licensed Staffing Hours per Resident per Day |
| Provider Information | Reported LPN Staffing Hours per Resident per Day | 1.14488 | Reported LPN Staffing Hours per Resident per Day |
| Provider Information | Reported Nurse Aide Staffing Hours per Resident per Day | 2.29816 | Reported Nurse Aide Staffing Hours per Resident per Day |
| Provider Information | Reported Physical Therapist Staffing Hours per Resident Per Day | 0.05905 | Reported Physical Therapist Staffing Hours per Resident Per Day |
| Provider Information | Reported RN Staffing Hours per Resident per Day | 0.86266 | Reported RN Staffing Hours per Resident per Day |
| Provider Information | Reported Staffing Footnote | — | Reported Staffing Footnote |
| Provider Information | Reported Total Nurse Staffing Hours per Resident per Day | 4.30571 | Reported Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Short-Stay QM Rating | 5 | Short-Stay QM Rating |
| Provider Information | Short-Stay QM Rating Footnote | — | Short-Stay QM Rating Footnote |
| Provider Information | Special Focus Status | — | Special Focus Status |
| Provider Information | Staffing Rating | 1 | Staffing Rating |
| Provider Information | Staffing Rating Footnote | — | Staffing Rating Footnote |
| Provider Information | State | AZ | State |
| Provider Information | Telephone Number | 5202997088 | Telephone Number |
| Provider Information | Total Amount of Fines in Dollars | 0.00 | Total Amount of Fines in Dollars |
| Provider Information | Total number of nurse staff hours per resident per day on the weekend | 3.96889 | Total number of nurse staff hours per resident per day on the weekend |
| Provider Information | Total Number of Penalties | 0 | Total Number of Penalties |
| Provider Information | Total nursing staff turnover | 61.3 | Total nursing staff turnover |
| Provider Information | Total nursing staff turnover footnote | — | Total nursing staff turnover footnote |
| Provider Information | Total Weighted Health Survey Score | 53.000 | Total Weighted Health Survey Score |
| Provider Information | Urban | Y | Urban |
| Provider Information | With a Resident and Family Council | Resident | With a Resident and Family Council |
| Provider Information | ZIP Code | 85718 | ZIP Code |