SNF

LIFE CARE CENTER OF SCOTTSDALE

CCN: 035143 · SCOTTSDALE, AZ 85260 · Maricopa County

Overview

Address
9494 EAST BECKER LANE, SCOTTSDALE, AZ 85260
Phone
4808606396
Certified beds
132
Avg daily residents
48 (36% of beds filled)
Ownership
For-profit corporation
Provider type
Medicare
Medicare/Medicaid since
1987-04-30
Setting
Urban
4 /5
★★★★★
CMS Overall Rating

CMS 5-Star Ratings

CMS rates every Medicare/Medicaid-certified nursing home on four domains. The Overall rating is driven primarily by Health Inspection results, then adjusted up or down by Staffing and Quality Measures.

Overall Rating
Composite of Health Inspection, Staffing, and Quality Measures.
★★★★★ 4/5
Health Inspection
Based on the three most recent standard surveys, with more weight on recent results.
★★★★★ 3/5
Staffing
Weighted combination of RN and total nurse staffing hours per resident per day, case-mix adjusted.
★★★★★ 3/5
Quality Measures
15 resident-level quality measures split between long-stay and short-stay (post-acute) residents.
★★★★★ 5/5
Quality Measures breakdown
Long-Stay Quality Measures — Data not available.
Short-Stay Quality Measures ★★★★★ 5/5

Staffing & Workforce

Direct-care staffing is the strongest operational driver of quality in nursing homes. Values are hours per resident per day, derived from payroll-based journal (PBJ) submissions. "Case-mix" adjusts for resident acuity; "Adjusted" is the CMS rating-input value.

Role Reported Case-mix expected Adjusted Federal floor
Total nurse
All nursing staff combined: RN + LPN + Aide
 4.00 4.06 3.81 ≥ 3.48
Registered Nurse (RN)
Licensed RN hours. Strongest driver of clinical outcomes.
 0.71 0.71 0.68 ≥ 0.55
Licensed Practical Nurse (LPN)
LPN/LVN hours. Often handles medication administration.
 1.36 0.90 1.30 —
Nurse aide
CNA hours. Bulk of direct resident care — bathing, feeding, mobility.
 1.93 2.45 1.83 —
Licensed (RN + LPN)
Combined licensed nurse coverage.
 2.08 — — —
Physical therapist
Rehabilitation therapist hours — important for post-acute / rehab admissions.
 0.25 — — —

Federal minimums (phasing in under the CMS 2024 minimum staffing rule) shown for reference. RN: 0.55 hrs/resident/day. Total nurse: 3.48 hrs/resident/day.

Weekend staffing

Total nurse (weekend)
3.64
hrs / resident / day
RN (weekend)
0.63
hrs / resident / day
Total nurse (adjusted, weekend)
3.46
hrs / resident / day

Weekend under-staffing is a common quality-of-care concern — adverse events are more frequent when licensed coverage drops.

Staff turnover

Total nursing staff turnover
47.4%
annual
RN turnover
88.9%
annual
Administrators departed
1
last 12 months

Resident acuity

Nursing Case-Mix Index
1.44
higher acuity than avg
Case-Mix Index Ratio
1.04
facility / state ratio

Health Inspections

CMS weights three inspection cycles to compute the Health Inspection rating: the most recent (50%), the second most recent (33%), and the oldest (17%). Each standard-survey deficiency is assigned a score based on scope and severity; complaint-survey findings and revisit scores are added to produce the cycle total.

Cycle Date Total defs. Standard Complaint Deficiency score Revisits Total score
Cycle 1 (most recent) 2024-09-12 5 4 4 36 1 36
Cycle 2/3 (prior) 2023-01-19 9 7 2 52 1 52
Total weighted health score
40.0
lower is better

Deficiencies (25)

Individual survey findings. Scope/severity uses the CMS A–L matrix: letters further down the alphabet indicate greater harm and wider scope, up through J–L (immediate jeopardy).

24 D/E/F Actual harm — potential for minor
1 G/H/I Actual harm
Tag Description Scope/Severity Survey date Corrected
0842 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. D 2025-05-14 2025-06-27
0812 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. D 2024-09-12 2024-10-24
0553 Allow resident to participate in the development and implementation of his or her person-centered plan of care. D 2024-09-12 2024-10-24
0686 Provide appropriate pressure ulcer care and prevent new ulcers from developing. G 2024-09-12 2024-10-24
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. D 2024-09-12 2024-10-24
0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. E 2024-06-04 2024-07-09
0686 Provide appropriate pressure ulcer care and prevent new ulcers from developing. D 2024-06-04 2024-07-09
0578 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. E 2023-01-19 2023-02-19
0623 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. D 2023-01-19 2023-02-19
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. D 2023-01-19 2023-02-19
0691 Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. D 2023-01-19 2023-02-19
0695 Provide safe and appropriate respiratory care for a resident when needed. E 2023-01-19 2023-02-19
0698 Provide safe, appropriate dialysis care/services for a resident who requires such services. D 2023-01-19 2023-02-19
0888 Ensure staff are vaccinated for COVID-19 E 2023-01-19 2023-02-19
0554 Allow residents to self-administer drugs if determined clinically appropriate. D 2022-01-14 2022-03-10
0578 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. D 2022-01-14 2022-03-10
0655 Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted D 2022-01-14 2022-03-10
0656 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. D 2022-01-14 2022-03-10
0677 Provide care and assistance to perform activities of daily living for any resident who is unable. D 2022-01-14 2022-03-10
0679 Provide activities to meet all resident's needs. D 2022-01-14 2022-03-10
0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. D 2022-01-14 2022-03-10
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. D 2022-01-14 2022-03-10
0692 Provide enough food/fluids to maintain a resident's health. D 2022-01-14 2022-03-10
0695 Provide safe and appropriate respiratory care for a resident when needed. D 2022-01-14 2022-03-10
0758 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. D 2022-01-14 2022-03-10

Penalties (1)

Fines issued
1
last 3 years
Total fines
$6,414
Date Type Fine amount
2024-09-12 Fine $6,414

Source: CMS Nursing Home Penalties.

Financial Health (FY 2023)

Operating performance

Operating Margin
-12.9%
Total Margin
-12.4%
Occupancy Rate
30.3%
Cost per Resident Day
$120

Revenue & costs

Net Patient Revenue
$6.9M
Total Costs
$1.8M
Net Income
-$867K

Balance sheet

Total Assets
$4.5M
Total Liabilities
$14.8M
Fund Balance
-$10.3M
Current Ratio
1.15

Source: CMS SNF Cost Report (FY 2023). Cost report data lags by ~2 years.

Ownership & Corporate Structure

Chain: LIFE CARE CENTERS OF AMERICA

Chain ID
311
Facilities in chain
194
Legal business name
COVE ASSOCIATES LLC
Chain-average star ratings (for peer context)
Overall
3.5
Health
2.9
Staffing
3.3
QM
4.6

Owner / manager organizations (2)

Organization Role Association
LIFE CARE CENTERS OF AMERICA, INC. 5% OR GREATER DIRECT OWNERSHIP INTEREST since 03/01/1985
LIFE CARE CENTERS OF AMERICA, INC. OPERATIONAL/MANAGERIAL CONTROL since 03/01/1985

Owner / manager individuals (15)

Name Role Association
PRESTON, FORREST 5% OR GREATER DIRECT OWNERSHIP INTEREST since 11/01/1990
PRESTON, FORREST 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 03/01/1985
BUTNER, NANCY OPERATIONAL/MANAGERIAL CONTROL since 09/16/2018
FLETCHER, TODD OPERATIONAL/MANAGERIAL CONTROL since 05/01/2021
LAY, LISA OPERATIONAL/MANAGERIAL CONTROL since 04/24/2017
LEHMAN, ADIA OPERATIONAL/MANAGERIAL CONTROL since 09/02/2025
PRABHAKARAN, VINAY OPERATIONAL/MANAGERIAL CONTROL since 08/29/2012
PRESTON, AUBREY OPERATIONAL/MANAGERIAL CONTROL since 11/27/2024
PRESTON, FORREST OPERATIONAL/MANAGERIAL CONTROL since 11/01/1990
ROGGE, KELLI OPERATIONAL/MANAGERIAL CONTROL since 10/06/2025
SWANKER, RICHARD OPERATIONAL/MANAGERIAL CONTROL since 01/01/2002
ZIEGLER, JAMES OPERATIONAL/MANAGERIAL CONTROL since 09/18/2001
CROSS, CINDY CORPORATE OFFICER since 04/21/1994
HENRY, TERRY CORPORATE OFFICER since 08/16/1999
THURMOND, JOAN CORPORATE OFFICER since 09/22/2000

Source: CMS Nursing Home Ownership. Percent ownership is rarely disclosed — CMS only requires it for specific roles.

Facility Features

CCRC
No
Hospital-based
No
Resident / family council
None
Sprinkler systems
Yes
Abuse citation flag
No
Methodology & sources

Full methodology →

All Data

Every labeled field shipped for this facility by CMS. No national median or percentile context is available for SNFs in the current release.

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Show 112 rows
Source Metric Value Raw key
Cost Report Cost per Resident Day ($) $120 metrics.cost_per_resident_day
Cost Report Current Ratio 1.15 metrics.current_ratio
Cost Report fiscal_year 2,023 fiscal_year
Cost Report Medicare Day Share (%) 26.3% metrics.medicare_day_share
Cost Report Net Income ($) $-866,885 metrics.net_income
Cost Report Net Patient Revenue ($) $6,935,525 metrics.net_patient_revenue
Cost Report Occupancy Rate (%) 30.3% metrics.occupancy_rate
Cost Report Operating Margin (%) -12.9% metrics.operating_margin
Cost Report Total Assets ($) $4,522,375 metrics.total_assets
Cost Report Total Costs ($) $1,754,200 metrics.total_costs
Cost Report Total Fund Balances ($) $-10,251,785 metrics.fund_balance
Cost Report Total Liabilities ($) $14,774,160 metrics.total_liabilities
Cost Report Total Margin (%) -12.4% metrics.total_margin
Provider Information Abuse Icon N Abuse Icon
Provider Information Adjusted LPN Staffing Hours per Resident per Day 1.29788 Adjusted LPN Staffing Hours per Resident per Day
Provider Information Adjusted Nurse Aide Staffing Hours per Resident per Day 1.83490 Adjusted Nurse Aide Staffing Hours per Resident per Day
Provider Information Adjusted RN Staffing Hours per Resident per Day 0.67786 Adjusted RN Staffing Hours per Resident per Day
Provider Information Adjusted Total Nurse Staffing Hours per Resident per Day 3.81063 Adjusted Total Nurse Staffing Hours per Resident per Day
Provider Information Adjusted Weekend Total Nurse Staffing Hours per Resident per Day 3.46150 Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Administrator turnover footnote — Administrator turnover footnote
Provider Information Automatic Sprinkler Systems in All Required Areas Yes Automatic Sprinkler Systems in All Required Areas
Provider Information Average Number of Residents per Day 48.0 Average Number of Residents per Day
Provider Information Average Number of Residents per Day Footnote — Average Number of Residents per Day Footnote
Provider Information Case-Mix LPN Staffing Hours per Resident per Day 0.90010 Case-Mix LPN Staffing Hours per Resident per Day
Provider Information Case-Mix Nurse Aide Staffing Hours per Resident per Day 2.44628 Case-Mix Nurse Aide Staffing Hours per Resident per Day
Provider Information Case-Mix RN Staffing Hours per Resident per Day 0.70948 Case-Mix RN Staffing Hours per Resident per Day
Provider Information Case-Mix Total Nurse Staffing Hours per Resident per Day 4.05586 Case-Mix Total Nurse Staffing Hours per Resident per Day
Provider Information Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day 3.57481 Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Chain Average Health Inspection Rating 2.9 Chain Average Health Inspection Rating
Provider Information Chain Average Overall 5-star Rating 3.5 Chain Average Overall 5-star Rating
Provider Information Chain Average QM Rating 4.6 Chain Average QM Rating
Provider Information Chain Average Staffing Rating 3.3 Chain Average Staffing Rating
Provider Information Chain ID 311 Chain ID
Provider Information Chain Name LIFE CARE CENTERS OF AMERICA Chain Name
Provider Information City/Town SCOTTSDALE City/Town
Provider Information CMS Certification Number (CCN) 035143 CMS Certification Number (CCN)
Provider Information Continuing Care Retirement Community N Continuing Care Retirement Community
Provider Information County/Parish Maricopa County/Parish
Provider Information Date First Approved to Provide Medicare and Medicaid Services 1987-04-30 Date First Approved to Provide Medicare and Medicaid Services
Provider Information Geocoding Footnote — Geocoding Footnote
Provider Information Health Inspection Rating 3 Health Inspection Rating
Provider Information Health Inspection Rating Footnote — Health Inspection Rating Footnote
Provider Information Latitude 33.5841 Latitude
Provider Information Legal Business Name COVE ASSOCIATES LLC Legal Business Name
Provider Information Location 9494 EAST BECKER LANE,SCOTTSDALE,AZ,85260 Location
Provider Information Long-Stay QM Rating — Long-Stay QM Rating
Provider Information Long-Stay QM Rating Footnote 2 Long-Stay QM Rating Footnote
Provider Information Longitude -111.88 Longitude
Provider Information Most Recent Health Inspection More Than 2 Years Ago N Most Recent Health Inspection More Than 2 Years Ago
Provider Information Number of administrators who have left the nursing home 1 Number of administrators who have left the nursing home
Provider Information Number of Certified Beds 132 Number of Certified Beds
Provider Information Number of Citations from Infection Control Inspections — Number of Citations from Infection Control Inspections
Provider Information Number of Facilities in Chain 194 Number of Facilities in Chain
Provider Information Number of Fines 1 Number of Fines
Provider Information Number of Payment Denials 0 Number of Payment Denials
Provider Information Nursing Case-Mix Index 1.43681 Nursing Case-Mix Index
Provider Information Nursing Case-Mix Index Ratio 1.04294 Nursing Case-Mix Index Ratio
Provider Information Overall Rating 4 Overall Rating
Provider Information Overall Rating Footnote — Overall Rating Footnote
Provider Information Ownership Type For profit - Corporation Ownership Type
Provider Information Physical Therapist Staffing Footnote — Physical Therapist Staffing Footnote
Provider Information Processing Date 2026-03-01 Processing Date
Provider Information Provider Address 9494 EAST BECKER LANE Provider Address
Provider Information Provider Changed Ownership in Last 12 Months N Provider Changed Ownership in Last 12 Months
Provider Information Provider Name LIFE CARE CENTER OF SCOTTSDALE Provider Name
Provider Information Provider Resides in Hospital N Provider Resides in Hospital
Provider Information Provider SSA County Code 060 Provider SSA County Code
Provider Information Provider Type Medicare Provider Type
Provider Information QM Rating 5 QM Rating
Provider Information QM Rating Footnote — QM Rating Footnote
Provider Information Rating Cycle 1 Health Deficiency Score 36 Rating Cycle 1 Health Deficiency Score
Provider Information Rating Cycle 1 Health Revisit Score 0 Rating Cycle 1 Health Revisit Score
Provider Information Rating Cycle 1 Number of Complaint Health Deficiencies 4 Rating Cycle 1 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 1 Number of Health Revisits 1 Rating Cycle 1 Number of Health Revisits
Provider Information Rating Cycle 1 Number of Standard Health Deficiencies 4 Rating Cycle 1 Number of Standard Health Deficiencies
Provider Information Rating Cycle 1 Standard Survey Health Date 2024-09-12 Rating Cycle 1 Standard Survey Health Date
Provider Information Rating Cycle 1 Total Health Score 36 Rating Cycle 1 Total Health Score
Provider Information Rating Cycle 1 Total Number of Health Deficiencies 5 Rating Cycle 1 Total Number of Health Deficiencies
Provider Information Rating Cycle 2 Number of Standard Health Deficiencies 7 Rating Cycle 2 Number of Standard Health Deficiencies
Provider Information Rating Cycle 2 Standard Health Survey Date 2023-01-19 Rating Cycle 2 Standard Health Survey Date
Provider Information Rating Cycle 2/3 Health Deficiency Score 52 Rating Cycle 2/3 Health Deficiency Score
Provider Information Rating Cycle 2/3 Health Revisit Score 0 Rating Cycle 2/3 Health Revisit Score
Provider Information Rating Cycle 2/3 Number of Complaint Health Deficiencies 2 Rating Cycle 2/3 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 2/3 Number of Health Revisits 1 Rating Cycle 2/3 Number of Health Revisits
Provider Information Rating Cycle 2/3 Total Health Score 52 Rating Cycle 2/3 Total Health Score
Provider Information Rating Cycle 2/3 Total Number of Health Deficiencies 9 Rating Cycle 2/3 Total Number of Health Deficiencies
Provider Information Registered Nurse hours per resident per day on the weekend 0.62834 Registered Nurse hours per resident per day on the weekend
Provider Information Registered Nurse turnover 88.9 Registered Nurse turnover
Provider Information Registered Nurse turnover footnote — Registered Nurse turnover footnote
Provider Information Reported Licensed Staffing Hours per Resident per Day 2.07549 Reported Licensed Staffing Hours per Resident per Day
Provider Information Reported LPN Staffing Hours per Resident per Day 1.36341 Reported LPN Staffing Hours per Resident per Day
Provider Information Reported Nurse Aide Staffing Hours per Resident per Day 1.92754 Reported Nurse Aide Staffing Hours per Resident per Day
Provider Information Reported Physical Therapist Staffing Hours per Resident Per Day 0.25174 Reported Physical Therapist Staffing Hours per Resident Per Day
Provider Information Reported RN Staffing Hours per Resident per Day 0.71208 Reported RN Staffing Hours per Resident per Day
Provider Information Reported Staffing Footnote — Reported Staffing Footnote
Provider Information Reported Total Nurse Staffing Hours per Resident per Day 4.00303 Reported Total Nurse Staffing Hours per Resident per Day
Provider Information Short-Stay QM Rating 5 Short-Stay QM Rating
Provider Information Short-Stay QM Rating Footnote — Short-Stay QM Rating Footnote
Provider Information Special Focus Status — Special Focus Status
Provider Information Staffing Rating 3 Staffing Rating
Provider Information Staffing Rating Footnote — Staffing Rating Footnote
Provider Information State AZ State
Provider Information Telephone Number 4808606396 Telephone Number
Provider Information Total Amount of Fines in Dollars 6414.00 Total Amount of Fines in Dollars
Provider Information Total number of nurse staff hours per resident per day on the weekend 3.63627 Total number of nurse staff hours per resident per day on the weekend
Provider Information Total Number of Penalties 1 Total Number of Penalties
Provider Information Total nursing staff turnover 47.4 Total nursing staff turnover
Provider Information Total nursing staff turnover footnote — Total nursing staff turnover footnote
Provider Information Total Weighted Health Survey Score 40.000 Total Weighted Health Survey Score
Provider Information Urban Y Urban
Provider Information With a Resident and Family Council None With a Resident and Family Council
Provider Information ZIP Code 85260 ZIP Code