SNF
VICTORIA GARDENS OF FRISCO
CCN: 675811 · FRISCO, TX 75035 · Collin County
Overview
- Address
- 10700 ROLATER DR, FRISCO, TX 75035
- Phone
- 9727128652
- Certified beds
- 118
- Avg daily residents
- 77 (66% of beds filled)
- Ownership
- For-profit corporation
- Provider type
- Medicare and Medicaid
- Medicare/Medicaid since
- 1999-11-05
- Setting
- Urban
4 /5
★★★★★
CMS Overall Rating
CMS 5-Star Ratings
CMS rates every Medicare/Medicaid-certified nursing home on four domains. The Overall rating is driven primarily by Health Inspection results, then adjusted up or down by Staffing and Quality Measures.
Staffing & Workforce
Direct-care staffing is the strongest operational driver of quality in nursing homes. Values are hours per resident per day, derived from payroll-based journal (PBJ) submissions. "Case-mix" adjusts for resident acuity; "Adjusted" is the CMS rating-input value.
| Role | Reported | Case-mix expected | Adjusted | Federal floor | |
|---|---|---|---|---|---|
| Total nurse All nursing staff combined: RN + LPN + Aide | 3.22 | 3.95 | 3.14 | ≥ 3.48 | Below floor |
| Registered Nurse (RN) Licensed RN hours. Strongest driver of clinical outcomes. | 0.40 | 0.69 | 0.39 | ≥ 0.55 | Below floor |
| Licensed Practical Nurse (LPN) LPN/LVN hours. Often handles medication administration. | 0.87 | 0.88 | 0.85 | — | |
| Nurse aide CNA hours. Bulk of direct resident care — bathing, feeding, mobility. | 1.95 | 2.38 | 1.90 | — | |
| Licensed (RN + LPN) Combined licensed nurse coverage. | 1.27 | — | — | — | |
| Physical therapist Rehabilitation therapist hours — important for post-acute / rehab admissions. | 0.14 | — | — | — |
Federal minimums (phasing in under the CMS 2024 minimum staffing rule) shown for reference. RN: 0.55 hrs/resident/day. Total nurse: 3.48 hrs/resident/day.
Weekend staffing
Total nurse (weekend)
2.88
hrs / resident / day
RN (weekend)
0.37
hrs / resident / day
Total nurse (adjusted, weekend)
2.81
hrs / resident / day
Weekend under-staffing is a common quality-of-care concern — adverse events are more frequent when licensed coverage drops.
Staff turnover
Total nursing staff turnover
60.5%
annual
RN turnover
50.0%
annual
Administrators departed
0
last 12 months
Resident acuity
Nursing Case-Mix Index
1.40
higher acuity than avg
Case-Mix Index Ratio
1.02
facility / state ratio
Health Inspections
CMS weights three inspection cycles to compute the Health Inspection rating: the most recent (50%), the second most recent (33%), and the oldest (17%). Each standard-survey deficiency is assigned a score based on scope and severity; complaint-survey findings and revisit scores are added to produce the cycle total.
| Cycle | Date | Total defs. | Standard | Complaint | Deficiency score | Revisits | Total score |
|---|---|---|---|---|---|---|---|
| Cycle 1 (most recent) | 2025-05-29 | 4 | 2 | 3 | 24 | 1 | 24 |
| Cycle 2/3 (prior) | 2024-04-18 | 12 | 3 | 10 | 96 | 1 | 96 |
Total weighted health score
42.0
lower is better
Deficiencies (18)
Individual survey findings. Scope/severity uses the CMS A–L matrix: letters further down the alphabet indicate greater harm and wider scope, up through J–L (immediate jeopardy).
16 D/E/F Actual harm — potential for minor
2 J/K/L Immediate jeopardy
| Tag | Description | Scope/Severity | Survey date | Corrected |
|---|---|---|---|---|
| 0558 | Reasonably accommodate the needs and preferences of each resident. | D | 2026-01-14 | 2026-02-05 |
| 0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | 2025-12-08 | 2025-12-10 |
| 0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | 2025-05-29 | 2025-06-18 |
| 0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | 2025-05-29 | 2025-03-17 |
| 0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | 2025-02-25 | 2025-02-22 |
| 0604 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | J | 2024-10-23 | 2024-09-09 |
| 0805 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | D | 2024-06-13 | 2024-07-08 |
| 0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | 2024-04-18 | 2024-05-25 |
| 0925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E | 2024-04-18 | 2024-05-25 |
| 0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | 2024-04-18 | 2024-05-25 |
| 0558 | Reasonably accommodate the needs and preferences of each resident. | E | 2024-03-22 | 2024-04-12 |
| 0687 | Provide appropriate foot care. | D | 2023-12-16 | 2023-12-29 |
| 0810 | Provide special eating equipment and utensils for residents who need them and appropriate assistance. | D | 2023-12-16 | 2023-12-29 |
| 0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | 2023-04-20 | 2023-05-19 |
| 0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | 2023-04-20 | 2023-05-19 |
| 0880 | Provide and implement an infection prevention and control program. | D | 2023-04-20 | 2023-05-19 |
| 0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | 2023-03-02 | 2023-03-10 |
| 0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | 2023-03-02 | 2023-03-10 |
Penalties (2)
Fines issued
2
last 3 years
Total fines
$23,546
| Date | Type | Fine amount |
|---|---|---|
| 2025-02-25 | Fine | $9,113 |
| 2024-10-23 | Fine | $14,433 |
Source: CMS Nursing Home Penalties.
Financial Health (FY 2023)
Payer mix (share of resident days)
Medicare 5.1% Medicaid 74.2% Other 20.7%
Operating performance
Operating Margin
-38.3%
Total Margin
-29.4%
Occupancy Rate
60.8%
Cost per Resident Day
$46
Revenue & costs
Net Patient Revenue
$6.4M
Total Costs
$1.2M
Net Income
-$2.0M
Balance sheet
Total Assets
$4.4M
Total Liabilities
$10.0M
Fund Balance
-$5.6M
Current Ratio
0.27
Source: CMS SNF Cost Report (FY 2023). Cost report data lags by ~2 years.
Ownership & Corporate Structure
Chain: PRIORITY MANAGEMENT
- Chain ID
425- Facilities in chain
- 38
- Legal business name
- PMG OPCO-FRISCO LLC
Chain-average star ratings (for peer context)
Overall
2.7
Health
3.1
Staffing
1.5
QM
3.3
Owner / manager organizations (7)
| Organization | Role | Association |
|---|---|---|
| BAUDER FAMILY INVESTMENTS, LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | since 04/01/2024 |
| BOULWARE ST JAMES LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | since 04/01/2024 |
| STEVEN BOULWARE FAMILY INVESTMENTS LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | since 04/01/2024 |
| BRIDGEPOINTE FINANICAL SERVICES, LLC | OPERATIONAL/MANAGERIAL CONTROL | since 04/01/2024 |
| INNOVATIVE NURSE CONSULTING, LLC | OPERATIONAL/MANAGERIAL CONTROL | since 04/01/2024 |
| PRIORITY MANAGEMENT GROUP, LLC | OPERATIONAL/MANAGERIAL CONTROL | since 04/01/2024 |
| PROGRESSIVE REHAB SOLUTIONS, LLC | OPERATIONAL/MANAGERIAL CONTROL | since 04/01/2024 |
Owner / manager individuals (13)
| Name | Role | Association |
|---|---|---|
| BAUDER, KELLY | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | since 04/01/2024 |
| BAUDER, MADISON | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | since 04/01/2024 |
| BAUDER, PARKER | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | since 04/01/2024 |
| BAUDER, WILLIAM | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | since 04/01/2024 |
| BOULWARE, STEVEN | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | since 04/01/2024 |
| BOULWARE, THOMAS | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | since 04/01/2024 |
| WALKER, KATIE | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | since 04/01/2024 |
| AHMED, MD JEWEL | OPERATIONAL/MANAGERIAL CONTROL | since 04/01/2024 |
| BAUDER, WILLIAM | OPERATIONAL/MANAGERIAL CONTROL | since 04/01/2024 |
| WASHINGTON, MICHAEL | OPERATIONAL/MANAGERIAL CONTROL | since 04/01/2024 |
| BAUDER, WILLIAM | CORPORATE OFFICER | since 04/01/2024 |
| BOULWARE, STEVEN | CORPORATE OFFICER | since 04/01/2024 |
| MILLER, BOBBIE | CORPORATE OFFICER | since 04/01/2024 |
Source: CMS Nursing Home Ownership. Percent ownership is rarely disclosed — CMS only requires it for specific roles.
Facility Features
- CCRC
- No
- Hospital-based
- No
- Resident / family council
- Both
- Sprinkler systems
- Yes
- Abuse citation flag
- No
Methodology & sources
- Nursing Home Provider Info (
nh-provider-info), vintage 2026, downloaded 2026-04-14 , 14,703 rows. - Nursing Home Penalties (
nh-penalties), vintage 2026, downloaded 2026-04-14 , 16,915 rows. - Nursing Home Health Deficiencies (
nh-deficiencies), vintage 2026, downloaded 2026-04-14 , 418,972 rows. - Nursing Home Ownership (
nh-ownership), vintage 2026, downloaded 2026-04-14 , 160,393 rows. - Skilled Nursing Facility Cost Report (
snf-cost-report), vintage 2023, downloaded 2026-04-14 , 14,120 rows.
All Data
Every labeled field shipped for this facility by CMS. No national median or percentile context is available for SNFs in the current release.
Show 113 rows
| Source | Metric | Value | Raw key |
|---|---|---|---|
| Cost Report | Cost per Resident Day ($) | $46 | metrics.cost_per_resident_day |
| Cost Report | Current Ratio | 0.27 | metrics.current_ratio |
| Cost Report | fiscal_year | 2,023 | fiscal_year |
| Cost Report | Medicaid Day Share (%) | 74.2% | metrics.medicaid_day_share |
| Cost Report | Medicare Day Share (%) | 5.1% | metrics.medicare_day_share |
| Cost Report | Net Income ($) | $-2,027,706 | metrics.net_income |
| Cost Report | Net Patient Revenue ($) | $6,448,357 | metrics.net_patient_revenue |
| Cost Report | Occupancy Rate (%) | 60.8% | metrics.occupancy_rate |
| Cost Report | Operating Margin (%) | -38.3% | metrics.operating_margin |
| Cost Report | Total Assets ($) | $4,413,051 | metrics.total_assets |
| Cost Report | Total Costs ($) | $1,204,687 | metrics.total_costs |
| Cost Report | Total Fund Balances ($) | $-5,573,440 | metrics.fund_balance |
| Cost Report | Total Liabilities ($) | $9,986,491 | metrics.total_liabilities |
| Cost Report | Total Margin (%) | -29.4% | metrics.total_margin |
| Provider Information | Abuse Icon | N | Abuse Icon |
| Provider Information | Adjusted LPN Staffing Hours per Resident per Day | 0.85241 | Adjusted LPN Staffing Hours per Resident per Day |
| Provider Information | Adjusted Nurse Aide Staffing Hours per Resident per Day | 1.90109 | Adjusted Nurse Aide Staffing Hours per Resident per Day |
| Provider Information | Adjusted RN Staffing Hours per Resident per Day | 0.39073 | Adjusted RN Staffing Hours per Resident per Day |
| Provider Information | Adjusted Total Nurse Staffing Hours per Resident per Day | 3.14423 | Adjusted Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Adjusted Weekend Total Nurse Staffing Hours per Resident per Day | 2.80860 | Adjusted Weekend Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Administrator turnover footnote | — | Administrator turnover footnote |
| Provider Information | Automatic Sprinkler Systems in All Required Areas | Yes | Automatic Sprinkler Systems in All Required Areas |
| Provider Information | Average Number of Residents per Day | 77.4 | Average Number of Residents per Day |
| Provider Information | Average Number of Residents per Day Footnote | — | Average Number of Residents per Day Footnote |
| Provider Information | Case-Mix LPN Staffing Hours per Resident per Day | 0.87741 | Case-Mix LPN Staffing Hours per Resident per Day |
| Provider Information | Case-Mix Nurse Aide Staffing Hours per Resident per Day | 2.38459 | Case-Mix Nurse Aide Staffing Hours per Resident per Day |
| Provider Information | Case-Mix RN Staffing Hours per Resident per Day | 0.69159 | Case-Mix RN Staffing Hours per Resident per Day |
| Provider Information | Case-Mix Total Nurse Staffing Hours per Resident per Day | 3.95359 | Case-Mix Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day | 3.48467 | Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Chain Average Health Inspection Rating | 3.1 | Chain Average Health Inspection Rating |
| Provider Information | Chain Average Overall 5-star Rating | 2.7 | Chain Average Overall 5-star Rating |
| Provider Information | Chain Average QM Rating | 3.3 | Chain Average QM Rating |
| Provider Information | Chain Average Staffing Rating | 1.5 | Chain Average Staffing Rating |
| Provider Information | Chain ID | 425 | Chain ID |
| Provider Information | Chain Name | PRIORITY MANAGEMENT | Chain Name |
| Provider Information | City/Town | FRISCO | City/Town |
| Provider Information | CMS Certification Number (CCN) | 675811 | CMS Certification Number (CCN) |
| Provider Information | Continuing Care Retirement Community | N | Continuing Care Retirement Community |
| Provider Information | County/Parish | Collin | County/Parish |
| Provider Information | Date First Approved to Provide Medicare and Medicaid Services | 1999-11-05 | Date First Approved to Provide Medicare and Medicaid Services |
| Provider Information | Geocoding Footnote | — | Geocoding Footnote |
| Provider Information | Health Inspection Rating | 4 | Health Inspection Rating |
| Provider Information | Health Inspection Rating Footnote | — | Health Inspection Rating Footnote |
| Provider Information | Latitude | 33.1389 | Latitude |
| Provider Information | Legal Business Name | PMG OPCO-FRISCO LLC | Legal Business Name |
| Provider Information | Location | 10700 ROLATER DR,FRISCO,TX,75035 | Location |
| Provider Information | Long-Stay QM Rating | 5 | Long-Stay QM Rating |
| Provider Information | Long-Stay QM Rating Footnote | — | Long-Stay QM Rating Footnote |
| Provider Information | Longitude | -96.787 | Longitude |
| Provider Information | Most Recent Health Inspection More Than 2 Years Ago | N | Most Recent Health Inspection More Than 2 Years Ago |
| Provider Information | Number of administrators who have left the nursing home | 0 | Number of administrators who have left the nursing home |
| Provider Information | Number of Certified Beds | 118 | Number of Certified Beds |
| Provider Information | Number of Citations from Infection Control Inspections | — | Number of Citations from Infection Control Inspections |
| Provider Information | Number of Facilities in Chain | 38 | Number of Facilities in Chain |
| Provider Information | Number of Fines | 2 | Number of Fines |
| Provider Information | Number of Payment Denials | 0 | Number of Payment Denials |
| Provider Information | Nursing Case-Mix Index | 1.40058 | Nursing Case-Mix Index |
| Provider Information | Nursing Case-Mix Index Ratio | 1.01664 | Nursing Case-Mix Index Ratio |
| Provider Information | Overall Rating | 4 | Overall Rating |
| Provider Information | Overall Rating Footnote | — | Overall Rating Footnote |
| Provider Information | Ownership Type | For profit - Corporation | Ownership Type |
| Provider Information | Physical Therapist Staffing Footnote | — | Physical Therapist Staffing Footnote |
| Provider Information | Processing Date | 2026-03-01 | Processing Date |
| Provider Information | Provider Address | 10700 ROLATER DR | Provider Address |
| Provider Information | Provider Changed Ownership in Last 12 Months | N | Provider Changed Ownership in Last 12 Months |
| Provider Information | Provider Name | VICTORIA GARDENS OF FRISCO | Provider Name |
| Provider Information | Provider Resides in Hospital | N | Provider Resides in Hospital |
| Provider Information | Provider SSA County Code | 310 | Provider SSA County Code |
| Provider Information | Provider Type | Medicare and Medicaid | Provider Type |
| Provider Information | QM Rating | 5 | QM Rating |
| Provider Information | QM Rating Footnote | — | QM Rating Footnote |
| Provider Information | Rating Cycle 1 Health Deficiency Score | 24 | Rating Cycle 1 Health Deficiency Score |
| Provider Information | Rating Cycle 1 Health Revisit Score | 0 | Rating Cycle 1 Health Revisit Score |
| Provider Information | Rating Cycle 1 Number of Complaint Health Deficiencies | 3 | Rating Cycle 1 Number of Complaint Health Deficiencies |
| Provider Information | Rating Cycle 1 Number of Health Revisits | 1 | Rating Cycle 1 Number of Health Revisits |
| Provider Information | Rating Cycle 1 Number of Standard Health Deficiencies | 2 | Rating Cycle 1 Number of Standard Health Deficiencies |
| Provider Information | Rating Cycle 1 Standard Survey Health Date | 2025-05-29 | Rating Cycle 1 Standard Survey Health Date |
| Provider Information | Rating Cycle 1 Total Health Score | 24 | Rating Cycle 1 Total Health Score |
| Provider Information | Rating Cycle 1 Total Number of Health Deficiencies | 4 | Rating Cycle 1 Total Number of Health Deficiencies |
| Provider Information | Rating Cycle 2 Number of Standard Health Deficiencies | 3 | Rating Cycle 2 Number of Standard Health Deficiencies |
| Provider Information | Rating Cycle 2 Standard Health Survey Date | 2024-04-18 | Rating Cycle 2 Standard Health Survey Date |
| Provider Information | Rating Cycle 2/3 Health Deficiency Score | 96 | Rating Cycle 2/3 Health Deficiency Score |
| Provider Information | Rating Cycle 2/3 Health Revisit Score | 0 | Rating Cycle 2/3 Health Revisit Score |
| Provider Information | Rating Cycle 2/3 Number of Complaint Health Deficiencies | 10 | Rating Cycle 2/3 Number of Complaint Health Deficiencies |
| Provider Information | Rating Cycle 2/3 Number of Health Revisits | 1 | Rating Cycle 2/3 Number of Health Revisits |
| Provider Information | Rating Cycle 2/3 Total Health Score | 96 | Rating Cycle 2/3 Total Health Score |
| Provider Information | Rating Cycle 2/3 Total Number of Health Deficiencies | 12 | Rating Cycle 2/3 Total Number of Health Deficiencies |
| Provider Information | Registered Nurse hours per resident per day on the weekend | 0.37474 | Registered Nurse hours per resident per day on the weekend |
| Provider Information | Registered Nurse turnover | 50.0 | Registered Nurse turnover |
| Provider Information | Registered Nurse turnover footnote | — | Registered Nurse turnover footnote |
| Provider Information | Reported Licensed Staffing Hours per Resident per Day | 1.27298 | Reported Licensed Staffing Hours per Resident per Day |
| Provider Information | Reported LPN Staffing Hours per Resident per Day | 0.87287 | Reported LPN Staffing Hours per Resident per Day |
| Provider Information | Reported Nurse Aide Staffing Hours per Resident per Day | 1.94671 | Reported Nurse Aide Staffing Hours per Resident per Day |
| Provider Information | Reported Physical Therapist Staffing Hours per Resident Per Day | 0.14160 | Reported Physical Therapist Staffing Hours per Resident Per Day |
| Provider Information | Reported RN Staffing Hours per Resident per Day | 0.40011 | Reported RN Staffing Hours per Resident per Day |
| Provider Information | Reported Staffing Footnote | — | Reported Staffing Footnote |
| Provider Information | Reported Total Nurse Staffing Hours per Resident per Day | 3.21969 | Reported Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Short-Stay QM Rating | 5 | Short-Stay QM Rating |
| Provider Information | Short-Stay QM Rating Footnote | — | Short-Stay QM Rating Footnote |
| Provider Information | Special Focus Status | — | Special Focus Status |
| Provider Information | Staffing Rating | 1 | Staffing Rating |
| Provider Information | Staffing Rating Footnote | — | Staffing Rating Footnote |
| Provider Information | State | TX | State |
| Provider Information | Telephone Number | 9727128652 | Telephone Number |
| Provider Information | Total Amount of Fines in Dollars | 23546.00 | Total Amount of Fines in Dollars |
| Provider Information | Total number of nurse staff hours per resident per day on the weekend | 2.87601 | Total number of nurse staff hours per resident per day on the weekend |
| Provider Information | Total Number of Penalties | 2 | Total Number of Penalties |
| Provider Information | Total nursing staff turnover | 60.5 | Total nursing staff turnover |
| Provider Information | Total nursing staff turnover footnote | — | Total nursing staff turnover footnote |
| Provider Information | Total Weighted Health Survey Score | 42.000 | Total Weighted Health Survey Score |
| Provider Information | Urban | Y | Urban |
| Provider Information | With a Resident and Family Council | Both | With a Resident and Family Council |
| Provider Information | ZIP Code | 75035 | ZIP Code |