SNF
SHIELDS NURSING CENTER
CCN: 555364 · EL CERRITO, CA 94530 · Contra Costa County
Overview
- Address
- 3230 CARLSON BOULEVARD, EL CERRITO, CA 94530
- Phone
- 5105253212
- Certified beds
- 45
- Avg daily residents
- 34 (76% of beds filled)
- Ownership
- For-profit corporation
- Provider type
- Medicare and Medicaid
- Medicare/Medicaid since
- 1989-05-17
- Setting
- Urban
3 /5
★★★★★
CMS Overall Rating
CMS 5-Star Ratings
CMS rates every Medicare/Medicaid-certified nursing home on four domains. The Overall rating is driven primarily by Health Inspection results, then adjusted up or down by Staffing and Quality Measures.
Staffing & Workforce
Direct-care staffing is the strongest operational driver of quality in nursing homes. Values are hours per resident per day, derived from payroll-based journal (PBJ) submissions. "Case-mix" adjusts for resident acuity; "Adjusted" is the CMS rating-input value.
| Role | Reported | Case-mix expected | Adjusted | Federal floor | |
|---|---|---|---|---|---|
| Total nurse All nursing staff combined: RN + LPN + Aide | 4.51 | 4.03 | 4.32 | ≥ 3.48 | |
| Registered Nurse (RN) Licensed RN hours. Strongest driver of clinical outcomes. | 0.87 | 0.71 | 0.83 | ≥ 0.55 | |
| Licensed Practical Nurse (LPN) LPN/LVN hours. Often handles medication administration. | 0.89 | 0.89 | 0.85 | — | |
| Nurse aide CNA hours. Bulk of direct resident care — bathing, feeding, mobility. | 2.75 | 2.43 | 2.64 | — | |
| Licensed (RN + LPN) Combined licensed nurse coverage. | 1.75 | — | — | — | |
| Physical therapist Rehabilitation therapist hours — important for post-acute / rehab admissions. | 0.11 | — | — | — |
Federal minimums (phasing in under the CMS 2024 minimum staffing rule) shown for reference. RN: 0.55 hrs/resident/day. Total nurse: 3.48 hrs/resident/day.
Weekend staffing
Total nurse (weekend)
3.78
hrs / resident / day
RN (weekend)
0.56
hrs / resident / day
Total nurse (adjusted, weekend)
3.62
hrs / resident / day
Weekend under-staffing is a common quality-of-care concern — adverse events are more frequent when licensed coverage drops.
Staff turnover
Total nursing staff turnover
31.6%
annual
RN turnover
37.5%
annual
Administrators departed
0
last 12 months
Resident acuity
Nursing Case-Mix Index
1.43
higher acuity than avg
Case-Mix Index Ratio
1.04
facility / state ratio
Health Inspections
CMS weights three inspection cycles to compute the Health Inspection rating: the most recent (50%), the second most recent (33%), and the oldest (17%). Each standard-survey deficiency is assigned a score based on scope and severity; complaint-survey findings and revisit scores are added to produce the cycle total.
| Cycle | Date | Total defs. | Standard | Complaint | Deficiency score | Revisits | Total score |
|---|---|---|---|---|---|---|---|
| Cycle 1 (most recent) | 2025-06-05 | 13 | 8 | 6 | 80 | 1 | 80 |
| Cycle 2/3 (prior) | 2023-11-17 | 8 | 5 | 3 | 56 | 1 | 56 |
Total weighted health score
74.0
lower is better
Deficiencies (27)
Individual survey findings. Scope/severity uses the CMS A–L matrix: letters further down the alphabet indicate greater harm and wider scope, up through J–L (immediate jeopardy).
27 D/E/F Actual harm — potential for minor
| Tag | Description | Scope/Severity | Survey date | Corrected |
|---|---|---|---|---|
| 0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | 2025-11-20 | 2026-01-08 |
| 0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | 2025-11-20 | 2026-01-08 |
| 0880 | Provide and implement an infection prevention and control program. | E | 2025-11-19 | 2026-01-08 |
| 0565 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E | 2025-06-05 | 2025-06-29 |
| 0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | E | 2025-06-05 | 2025-06-29 |
| 0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | 2025-06-05 | 2025-06-29 |
| 0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | 2025-06-05 | 2025-06-29 |
| 0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | 2025-06-05 | 2025-06-29 |
| 0813 | Have a policy regarding use and storage of foods brought to residents by family and other visitors. | E | 2025-06-05 | 2025-06-29 |
| 0849 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | D | 2025-06-05 | 2025-06-29 |
| 0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | 2025-06-05 | 2025-06-29 |
| 0573 | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. | D | 2025-05-22 | 2025-06-27 |
| 0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | 2025-05-22 | 2025-06-27 |
| 0636 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | D | 2025-01-30 | 2025-02-26 |
| 0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | 2024-04-04 | 2024-05-09 |
| 0660 | Plan the resident's discharge to meet the resident's goals and needs. | D | 2024-04-04 | 2024-05-09 |
| 0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | 2023-11-17 | 2024-01-18 |
| 0760 | Ensure that residents are free from significant medication errors. | D | 2023-11-17 | 2024-01-18 |
| 0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | 2023-11-17 | 2024-01-18 |
| 0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | 2023-11-17 | 2024-01-18 |
| 0880 | Provide and implement an infection prevention and control program. | F | 2023-11-17 | 2024-01-18 |
| 0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | 2022-11-17 | 2023-01-12 |
| 0759 | Ensure medication error rates are not 5 percent or greater. | E | 2022-11-17 | 2023-01-12 |
| 0868 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly | F | 2022-11-17 | 2023-01-12 |
| 0880 | Provide and implement an infection prevention and control program. | F | 2022-11-17 | 2023-01-12 |
| 0881 | Implement a program that monitors antibiotic use. | E | 2022-11-17 | 2023-01-12 |
| 0882 | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. | F | 2022-11-17 | 2023-01-12 |
Financial Health (FY 2023)
Payer mix (share of resident days)
Medicare 9.5% Medicaid 77.6% Other 12.9%
Operating performance
Operating Margin
-11.1%
Total Margin
-11.1%
Occupancy Rate
73.6%
Cost per Resident Day
$54
Revenue & costs
Net Patient Revenue
$5.8M
Total Costs
$653K
Net Income
-$647K
Balance sheet
Total Assets
$892K
Total Liabilities
$1.6M
Fund Balance
-$751K
Current Ratio
3.27
Source: CMS SNF Cost Report (FY 2023). Cost report data lags by ~2 years.
Ownership & Corporate Structure
Owner / manager individuals (16)
| Name | Role | Association |
|---|---|---|
| SHIELDS, MONIQUE | 5% OR GREATER DIRECT OWNERSHIP INTEREST | since 06/01/2001 |
| SHIELDS, WILLIE | 5% OR GREATER DIRECT OWNERSHIP INTEREST | since 11/29/1978 |
| AVERY, KAREN | OPERATIONAL/MANAGERIAL CONTROL | since 10/19/2015 |
| BOOKER, WHITNEY | OPERATIONAL/MANAGERIAL CONTROL | since 11/10/2008 |
| CARTER, BRAZELL | OPERATIONAL/MANAGERIAL CONTROL | since 06/01/2003 |
| GOWARD, ANGELINA | OPERATIONAL/MANAGERIAL CONTROL | since 07/23/2003 |
| JOSE, DAVID | OPERATIONAL/MANAGERIAL CONTROL | since 04/16/2001 |
| LAL, ARVIND | OPERATIONAL/MANAGERIAL CONTROL | since 02/03/2017 |
| LINDSEY, ROBIN | OPERATIONAL/MANAGERIAL CONTROL | since 03/23/2015 |
| MPHENYEKE, CAROL | OPERATIONAL/MANAGERIAL CONTROL | since 11/10/2023 |
| NKWUO, ROSELINE | OPERATIONAL/MANAGERIAL CONTROL | since 10/28/2008 |
| SHIELDS, MONIQUE | OPERATIONAL/MANAGERIAL CONTROL | since 06/01/2001 |
| SHIELDS, WILLIE | OPERATIONAL/MANAGERIAL CONTROL | since 11/29/1978 |
| YABUT, NERI | OPERATIONAL/MANAGERIAL CONTROL | since 10/01/2019 |
| SHIELDS, MONIQUE | CORPORATE DIRECTOR | since 06/01/2001 |
| SHIELDS, WILLIE | CORPORATE DIRECTOR | since 11/03/2004 |
Source: CMS Nursing Home Ownership. Percent ownership is rarely disclosed — CMS only requires it for specific roles.
Facility Features
- CCRC
- No
- Hospital-based
- No
- Resident / family council
- None
- Sprinkler systems
- Yes
- Abuse citation flag
- No
Methodology & sources
- Nursing Home Provider Info (
nh-provider-info), vintage 2026, downloaded 2026-04-14 , 14,703 rows. - Nursing Home Health Deficiencies (
nh-deficiencies), vintage 2026, downloaded 2026-04-14 , 418,972 rows. - Nursing Home Ownership (
nh-ownership), vintage 2026, downloaded 2026-04-14 , 160,393 rows. - Skilled Nursing Facility Cost Report (
snf-cost-report), vintage 2023, downloaded 2026-04-14 , 14,120 rows.
All Data
Every labeled field shipped for this facility by CMS. No national median or percentile context is available for SNFs in the current release.
Show 113 rows
| Source | Metric | Value | Raw key |
|---|---|---|---|
| Cost Report | Cost per Resident Day ($) | $54 | metrics.cost_per_resident_day |
| Cost Report | Current Ratio | 3.27 | metrics.current_ratio |
| Cost Report | fiscal_year | 2,023 | fiscal_year |
| Cost Report | Medicaid Day Share (%) | 77.6% | metrics.medicaid_day_share |
| Cost Report | Medicare Day Share (%) | 9.5% | metrics.medicare_day_share |
| Cost Report | Net Income ($) | $-646,544 | metrics.net_income |
| Cost Report | Net Patient Revenue ($) | $5,808,893 | metrics.net_patient_revenue |
| Cost Report | Occupancy Rate (%) | 73.6% | metrics.occupancy_rate |
| Cost Report | Operating Margin (%) | -11.1% | metrics.operating_margin |
| Cost Report | Total Assets ($) | $891,627 | metrics.total_assets |
| Cost Report | Total Costs ($) | $653,237 | metrics.total_costs |
| Cost Report | Total Fund Balances ($) | $-751,271 | metrics.fund_balance |
| Cost Report | Total Liabilities ($) | $1,642,898 | metrics.total_liabilities |
| Cost Report | Total Margin (%) | -11.1% | metrics.total_margin |
| Provider Information | Abuse Icon | N | Abuse Icon |
| Provider Information | Adjusted LPN Staffing Hours per Resident per Day | 0.84993 | Adjusted LPN Staffing Hours per Resident per Day |
| Provider Information | Adjusted Nurse Aide Staffing Hours per Resident per Day | 2.63680 | Adjusted Nurse Aide Staffing Hours per Resident per Day |
| Provider Information | Adjusted RN Staffing Hours per Resident per Day | 0.82953 | Adjusted RN Staffing Hours per Resident per Day |
| Provider Information | Adjusted Total Nurse Staffing Hours per Resident per Day | 4.31625 | Adjusted Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Adjusted Weekend Total Nurse Staffing Hours per Resident per Day | 3.62319 | Adjusted Weekend Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Administrator turnover footnote | — | Administrator turnover footnote |
| Provider Information | Automatic Sprinkler Systems in All Required Areas | Yes | Automatic Sprinkler Systems in All Required Areas |
| Provider Information | Average Number of Residents per Day | 34.2 | Average Number of Residents per Day |
| Provider Information | Average Number of Residents per Day Footnote | — | Average Number of Residents per Day Footnote |
| Provider Information | Case-Mix LPN Staffing Hours per Resident per Day | 0.89471 | Case-Mix LPN Staffing Hours per Resident per Day |
| Provider Information | Case-Mix Nurse Aide Staffing Hours per Resident per Day | 2.43162 | Case-Mix Nurse Aide Staffing Hours per Resident per Day |
| Provider Information | Case-Mix RN Staffing Hours per Resident per Day | 0.70523 | Case-Mix RN Staffing Hours per Resident per Day |
| Provider Information | Case-Mix Total Nurse Staffing Hours per Resident per Day | 4.03156 | Case-Mix Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day | 3.55339 | Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Chain Average Health Inspection Rating | — | Chain Average Health Inspection Rating |
| Provider Information | Chain Average Overall 5-star Rating | — | Chain Average Overall 5-star Rating |
| Provider Information | Chain Average QM Rating | — | Chain Average QM Rating |
| Provider Information | Chain Average Staffing Rating | — | Chain Average Staffing Rating |
| Provider Information | Chain ID | — | Chain ID |
| Provider Information | Chain Name | — | Chain Name |
| Provider Information | City/Town | EL CERRITO | City/Town |
| Provider Information | CMS Certification Number (CCN) | 555364 | CMS Certification Number (CCN) |
| Provider Information | Continuing Care Retirement Community | N | Continuing Care Retirement Community |
| Provider Information | County/Parish | Contra Costa | County/Parish |
| Provider Information | Date First Approved to Provide Medicare and Medicaid Services | 1989-05-17 | Date First Approved to Provide Medicare and Medicaid Services |
| Provider Information | Geocoding Footnote | — | Geocoding Footnote |
| Provider Information | Health Inspection Rating | 3 | Health Inspection Rating |
| Provider Information | Health Inspection Rating Footnote | — | Health Inspection Rating Footnote |
| Provider Information | Latitude | 37.9017 | Latitude |
| Provider Information | Legal Business Name | SHIELDS NURSING CENTERS INC | Legal Business Name |
| Provider Information | Location | 3230 CARLSON BOULEVARD,EL CERRITO,CA,94530 | Location |
| Provider Information | Long-Stay QM Rating | 5 | Long-Stay QM Rating |
| Provider Information | Long-Stay QM Rating Footnote | — | Long-Stay QM Rating Footnote |
| Provider Information | Longitude | -122.3 | Longitude |
| Provider Information | Most Recent Health Inspection More Than 2 Years Ago | N | Most Recent Health Inspection More Than 2 Years Ago |
| Provider Information | Number of administrators who have left the nursing home | 0 | Number of administrators who have left the nursing home |
| Provider Information | Number of Certified Beds | 45 | Number of Certified Beds |
| Provider Information | Number of Citations from Infection Control Inspections | — | Number of Citations from Infection Control Inspections |
| Provider Information | Number of Facilities in Chain | — | Number of Facilities in Chain |
| Provider Information | Number of Fines | 0 | Number of Fines |
| Provider Information | Number of Payment Denials | 0 | Number of Payment Denials |
| Provider Information | Nursing Case-Mix Index | 1.42820 | Nursing Case-Mix Index |
| Provider Information | Nursing Case-Mix Index Ratio | 1.03669 | Nursing Case-Mix Index Ratio |
| Provider Information | Overall Rating | 3 | Overall Rating |
| Provider Information | Overall Rating Footnote | — | Overall Rating Footnote |
| Provider Information | Ownership Type | For profit - Corporation | Ownership Type |
| Provider Information | Physical Therapist Staffing Footnote | — | Physical Therapist Staffing Footnote |
| Provider Information | Processing Date | 2026-03-01 | Processing Date |
| Provider Information | Provider Address | 3230 CARLSON BOULEVARD | Provider Address |
| Provider Information | Provider Changed Ownership in Last 12 Months | N | Provider Changed Ownership in Last 12 Months |
| Provider Information | Provider Name | SHIELDS NURSING CENTER | Provider Name |
| Provider Information | Provider Resides in Hospital | N | Provider Resides in Hospital |
| Provider Information | Provider SSA County Code | 060 | Provider SSA County Code |
| Provider Information | Provider Type | Medicare and Medicaid | Provider Type |
| Provider Information | QM Rating | 4 | QM Rating |
| Provider Information | QM Rating Footnote | — | QM Rating Footnote |
| Provider Information | Rating Cycle 1 Health Deficiency Score | 80 | Rating Cycle 1 Health Deficiency Score |
| Provider Information | Rating Cycle 1 Health Revisit Score | 0 | Rating Cycle 1 Health Revisit Score |
| Provider Information | Rating Cycle 1 Number of Complaint Health Deficiencies | 6 | Rating Cycle 1 Number of Complaint Health Deficiencies |
| Provider Information | Rating Cycle 1 Number of Health Revisits | 1 | Rating Cycle 1 Number of Health Revisits |
| Provider Information | Rating Cycle 1 Number of Standard Health Deficiencies | 8 | Rating Cycle 1 Number of Standard Health Deficiencies |
| Provider Information | Rating Cycle 1 Standard Survey Health Date | 2025-06-05 | Rating Cycle 1 Standard Survey Health Date |
| Provider Information | Rating Cycle 1 Total Health Score | 80 | Rating Cycle 1 Total Health Score |
| Provider Information | Rating Cycle 1 Total Number of Health Deficiencies | 13 | Rating Cycle 1 Total Number of Health Deficiencies |
| Provider Information | Rating Cycle 2 Number of Standard Health Deficiencies | 5 | Rating Cycle 2 Number of Standard Health Deficiencies |
| Provider Information | Rating Cycle 2 Standard Health Survey Date | 2023-11-17 | Rating Cycle 2 Standard Health Survey Date |
| Provider Information | Rating Cycle 2/3 Health Deficiency Score | 56 | Rating Cycle 2/3 Health Deficiency Score |
| Provider Information | Rating Cycle 2/3 Health Revisit Score | 0 | Rating Cycle 2/3 Health Revisit Score |
| Provider Information | Rating Cycle 2/3 Number of Complaint Health Deficiencies | 3 | Rating Cycle 2/3 Number of Complaint Health Deficiencies |
| Provider Information | Rating Cycle 2/3 Number of Health Revisits | 1 | Rating Cycle 2/3 Number of Health Revisits |
| Provider Information | Rating Cycle 2/3 Total Health Score | 56 | Rating Cycle 2/3 Total Health Score |
| Provider Information | Rating Cycle 2/3 Total Number of Health Deficiencies | 8 | Rating Cycle 2/3 Total Number of Health Deficiencies |
| Provider Information | Registered Nurse hours per resident per day on the weekend | 0.56206 | Registered Nurse hours per resident per day on the weekend |
| Provider Information | Registered Nurse turnover | 37.5 | Registered Nurse turnover |
| Provider Information | Registered Nurse turnover footnote | — | Registered Nurse turnover footnote |
| Provider Information | Reported Licensed Staffing Hours per Resident per Day | 1.75368 | Reported Licensed Staffing Hours per Resident per Day |
| Provider Information | Reported LPN Staffing Hours per Resident per Day | 0.88749 | Reported LPN Staffing Hours per Resident per Day |
| Provider Information | Reported Nurse Aide Staffing Hours per Resident per Day | 2.75333 | Reported Nurse Aide Staffing Hours per Resident per Day |
| Provider Information | Reported Physical Therapist Staffing Hours per Resident Per Day | 0.10722 | Reported Physical Therapist Staffing Hours per Resident Per Day |
| Provider Information | Reported RN Staffing Hours per Resident per Day | 0.86619 | Reported RN Staffing Hours per Resident per Day |
| Provider Information | Reported Staffing Footnote | — | Reported Staffing Footnote |
| Provider Information | Reported Total Nurse Staffing Hours per Resident per Day | 4.50701 | Reported Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Short-Stay QM Rating | 4 | Short-Stay QM Rating |
| Provider Information | Short-Stay QM Rating Footnote | — | Short-Stay QM Rating Footnote |
| Provider Information | Special Focus Status | — | Special Focus Status |
| Provider Information | Staffing Rating | 4 | Staffing Rating |
| Provider Information | Staffing Rating Footnote | — | Staffing Rating Footnote |
| Provider Information | State | CA | State |
| Provider Information | Telephone Number | 5105253212 | Telephone Number |
| Provider Information | Total Amount of Fines in Dollars | 0.00 | Total Amount of Fines in Dollars |
| Provider Information | Total number of nurse staff hours per resident per day on the weekend | 3.78331 | Total number of nurse staff hours per resident per day on the weekend |
| Provider Information | Total Number of Penalties | 0 | Total Number of Penalties |
| Provider Information | Total nursing staff turnover | 31.6 | Total nursing staff turnover |
| Provider Information | Total nursing staff turnover footnote | — | Total nursing staff turnover footnote |
| Provider Information | Total Weighted Health Survey Score | 74.000 | Total Weighted Health Survey Score |
| Provider Information | Urban | Y | Urban |
| Provider Information | With a Resident and Family Council | None | With a Resident and Family Council |
| Provider Information | ZIP Code | 94530 | ZIP Code |