SNF
NEWCASTLE PLACE
CCN: 525668 · MEQUON, WI 53092 · Ozaukee County
CCRC
Overview
- Address
- 12600 N PORT WASHINGTON RD #300, MEQUON, WI 53092
- Phone
- 2623878850
- Certified beds
- 47
- Avg daily residents
- 41 (88% of beds filled)
- Ownership
- Non-profit corporation
- Provider type
- Medicare
- Medicare/Medicaid since
- 2003-05-07
- Setting
- Urban
3 /5
★★★★★
CMS Overall Rating
CMS 5-Star Ratings
CMS rates every Medicare/Medicaid-certified nursing home on four domains. The Overall rating is driven primarily by Health Inspection results, then adjusted up or down by Staffing and Quality Measures.
Staffing & Workforce
Direct-care staffing is the strongest operational driver of quality in nursing homes. Values are hours per resident per day, derived from payroll-based journal (PBJ) submissions. "Case-mix" adjusts for resident acuity; "Adjusted" is the CMS rating-input value.
| Role | Reported | Case-mix expected | Adjusted | Federal floor | |
|---|---|---|---|---|---|
| Total nurse All nursing staff combined: RN + LPN + Aide | 5.25 | 3.97 | 5.10 | ≥ 3.48 | |
| Registered Nurse (RN) Licensed RN hours. Strongest driver of clinical outcomes. | 0.96 | 0.70 | 0.93 | ≥ 0.55 | |
| Licensed Practical Nurse (LPN) LPN/LVN hours. Often handles medication administration. | 1.31 | 0.88 | 1.27 | — | |
| Nurse aide CNA hours. Bulk of direct resident care — bathing, feeding, mobility. | 2.98 | 2.40 | 2.90 | — | |
| Licensed (RN + LPN) Combined licensed nurse coverage. | 2.27 | — | — | — | |
| Physical therapist Rehabilitation therapist hours — important for post-acute / rehab admissions. | 0.18 | — | — | — |
Federal minimums (phasing in under the CMS 2024 minimum staffing rule) shown for reference. RN: 0.55 hrs/resident/day. Total nurse: 3.48 hrs/resident/day.
Weekend staffing
Total nurse (weekend)
4.67
hrs / resident / day
RN (weekend)
0.48
hrs / resident / day
Total nurse (adjusted, weekend)
4.53
hrs / resident / day
Weekend under-staffing is a common quality-of-care concern — adverse events are more frequent when licensed coverage drops.
Staff turnover
Total nursing staff turnover
53.2%
annual
RN turnover
46.7%
annual
Administrators departed
0
last 12 months
Resident acuity
Nursing Case-Mix Index
1.41
higher acuity than avg
Case-Mix Index Ratio
1.02
facility / state ratio
Health Inspections
CMS weights three inspection cycles to compute the Health Inspection rating: the most recent (50%), the second most recent (33%), and the oldest (17%). Each standard-survey deficiency is assigned a score based on scope and severity; complaint-survey findings and revisit scores are added to produce the cycle total.
| Cycle | Date | Total defs. | Standard | Complaint | Deficiency score | Revisits | Total score |
|---|---|---|---|---|---|---|---|
| Cycle 1 (most recent) | 2025-02-26 | 13 | 7 | 6 | 143 | 1 | 143 |
| Cycle 2/3 (prior) | 2023-12-13 | 24 | 10 | 14 | 120 | 1 | 120 |
Total weighted health score
137.3
lower is better
Deficiencies (39)
Individual survey findings. Scope/severity uses the CMS A–L matrix: letters further down the alphabet indicate greater harm and wider scope, up through J–L (immediate jeopardy).
1 A/B/C No actual harm — minor
37 D/E/F Actual harm — potential for minor
1 J/K/L Immediate jeopardy
| Tag | Description | Scope/Severity | Survey date | Corrected |
|---|---|---|---|---|
| 0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | 2026-01-21 | 2026-01-23 |
| 0760 | Ensure that residents are free from significant medication errors. | D | 2026-01-21 | 2026-01-23 |
| 0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | 2025-07-31 | 2025-08-01 |
| 0610 | Respond appropriately to all alleged violations. | D | 2025-07-31 | 2025-08-01 |
| 0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | 2025-07-31 | 2025-08-01 |
| 0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | 2025-06-10 | 2025-07-10 |
| 0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | E | 2025-02-26 | 2025-04-04 |
| 0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | 2025-02-26 | 2025-04-04 |
| 0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | 2025-02-26 | 2025-04-04 |
| 0694 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D | 2025-02-26 | 2025-04-04 |
| 0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | 2025-02-26 | 2025-04-04 |
| 0880 | Provide and implement an infection prevention and control program. | D | 2025-02-26 | 2025-04-04 |
| 0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | E | 2025-02-26 | 2025-04-04 |
| 0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | 2025-01-09 | 2025-02-07 |
| 0610 | Respond appropriately to all alleged violations. | D | 2025-01-09 | 2025-02-07 |
| 0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | 2024-10-28 | 2024-11-26 |
| 0880 | Provide and implement an infection prevention and control program. | D | 2024-10-28 | 2024-11-26 |
| 0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | 2024-05-29 | 2024-06-25 |
| 0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | 2024-05-29 | 2024-06-25 |
| 0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | 2024-05-29 | 2024-06-25 |
| 0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | 2024-05-29 | 2024-06-25 |
| 0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | 2024-05-29 | 2024-06-25 |
| 0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | 2024-04-23 | 2024-05-23 |
| 0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E | 2024-04-23 | 2024-05-23 |
| 0610 | Respond appropriately to all alleged violations. | E | 2024-04-23 | 2024-05-23 |
| 0626 | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. | D | 2024-02-28 | 2024-03-30 |
| 0740 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | D | 2024-02-28 | 2024-03-30 |
| 0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | 2023-12-13 | 2024-01-05 |
| 0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | 2023-12-13 | 2024-01-05 |
| 0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | 2023-12-13 | 2024-01-05 |
| 0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D | 2023-12-13 | 2024-01-05 |
| 0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | 2023-12-13 | 2024-01-05 |
| 0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | 2023-12-13 | 2024-01-05 |
| 0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | 2023-12-13 | 2024-01-05 |
| 0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D | 2023-12-13 | 2024-01-05 |
| 0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | 2023-12-13 | 2024-01-05 |
| 0880 | Provide and implement an infection prevention and control program. | E | 2023-12-13 | 2024-01-05 |
| 0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | 2022-10-27 | 2022-11-17 |
| 0814 | Dispose of garbage and refuse properly. | C | 2022-10-27 | 2022-11-17 |
Financial Health (FY 2023)
Operating performance
Operating Margin
-41.7%
Total Margin
-42.2%
Occupancy Rate
84.9%
Cost per Resident Day
$86
Revenue & costs
Net Patient Revenue
$21.8M
Total Costs
$1.3M
Net Income
-$9.2M
Balance sheet
Total Assets
$116.1M
Total Liabilities
$126.5M
Fund Balance
-$10.4M
Current Ratio
0.19
Source: CMS SNF Cost Report (FY 2023). Cost report data lags by ~2 years.
Ownership & Corporate Structure
Chain: LIFESPACE COMMUNITIES
- Chain ID
315- Facilities in chain
- 16
- Legal business name
- NEWCASTLE PLACE LLC
Chain-average star ratings (for peer context)
Overall
4.0
Health
3.3
Staffing
4.1
QM
4.2
Owner / manager organizations (2)
| Organization | Role | Association |
|---|---|---|
| LIFESPACE COMMUNITIES INC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | since 04/16/2021 |
| LIFESPACE COMMUNITIES INC | OPERATIONAL/MANAGERIAL CONTROL | since 04/16/2021 |
Owner / manager individuals (7)
| Name | Role | Association |
|---|---|---|
| JANTZEN, JESSE | OPERATIONAL/MANAGERIAL CONTROL | since 04/16/2021 |
| JANTZEN, JESSE | CORPORATE DIRECTOR | since 04/16/2021 |
| GORMAN, JOSEPH | CORPORATE OFFICER | since 07/11/2022 |
| HARSHFIELD, NICHOLAS | CORPORATE OFFICER | since 04/16/2021 |
| JANTZEN, JESSE | CORPORATE OFFICER | since 04/16/2021 |
| POPE, ERIN | CORPORATE OFFICER | since 07/25/2022 |
| STEMM, CHRISTY | W-2 MANAGING EMPLOYEE | since 07/01/2021 |
Source: CMS Nursing Home Ownership. Percent ownership is rarely disclosed — CMS only requires it for specific roles.
Facility Features
- CCRC
- Yes
- Hospital-based
- No
- Resident / family council
- Resident
- Sprinkler systems
- Yes
- Abuse citation flag
- No
Methodology & sources
- Nursing Home Provider Info (
nh-provider-info), vintage 2026, downloaded 2026-04-14 , 14,703 rows. - Nursing Home Health Deficiencies (
nh-deficiencies), vintage 2026, downloaded 2026-04-14 , 418,972 rows. - Nursing Home Ownership (
nh-ownership), vintage 2026, downloaded 2026-04-14 , 160,393 rows. - Skilled Nursing Facility Cost Report (
snf-cost-report), vintage 2023, downloaded 2026-04-14 , 14,120 rows.
All Data
Every labeled field shipped for this facility by CMS. No national median or percentile context is available for SNFs in the current release.
Show 112 rows
| Source | Metric | Value | Raw key |
|---|---|---|---|
| Cost Report | Cost per Resident Day ($) | $86 | metrics.cost_per_resident_day |
| Cost Report | Current Ratio | 0.19 | metrics.current_ratio |
| Cost Report | fiscal_year | 2,023 | fiscal_year |
| Cost Report | Medicare Day Share (%) | 32.5% | metrics.medicare_day_share |
| Cost Report | Net Income ($) | $-9,153,385 | metrics.net_income |
| Cost Report | Net Patient Revenue ($) | $21,772,028 | metrics.net_patient_revenue |
| Cost Report | Occupancy Rate (%) | 84.9% | metrics.occupancy_rate |
| Cost Report | Operating Margin (%) | -41.7% | metrics.operating_margin |
| Cost Report | Total Assets ($) | $116,138,261 | metrics.total_assets |
| Cost Report | Total Costs ($) | $1,252,164 | metrics.total_costs |
| Cost Report | Total Fund Balances ($) | $-10,386,177 | metrics.fund_balance |
| Cost Report | Total Liabilities ($) | $126,524,438 | metrics.total_liabilities |
| Cost Report | Total Margin (%) | -42.2% | metrics.total_margin |
| Provider Information | Abuse Icon | N | Abuse Icon |
| Provider Information | Adjusted LPN Staffing Hours per Resident per Day | 1.27260 | Adjusted LPN Staffing Hours per Resident per Day |
| Provider Information | Adjusted Nurse Aide Staffing Hours per Resident per Day | 2.89689 | Adjusted Nurse Aide Staffing Hours per Resident per Day |
| Provider Information | Adjusted RN Staffing Hours per Resident per Day | 0.93421 | Adjusted RN Staffing Hours per Resident per Day |
| Provider Information | Adjusted Total Nurse Staffing Hours per Resident per Day | 5.10371 | Adjusted Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Adjusted Weekend Total Nurse Staffing Hours per Resident per Day | 4.53176 | Adjusted Weekend Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Administrator turnover footnote | — | Administrator turnover footnote |
| Provider Information | Automatic Sprinkler Systems in All Required Areas | Yes | Automatic Sprinkler Systems in All Required Areas |
| Provider Information | Average Number of Residents per Day | 41.4 | Average Number of Residents per Day |
| Provider Information | Average Number of Residents per Day Footnote | — | Average Number of Residents per Day Footnote |
| Provider Information | Case-Mix LPN Staffing Hours per Resident per Day | 0.88213 | Case-Mix LPN Staffing Hours per Resident per Day |
| Provider Information | Case-Mix Nurse Aide Staffing Hours per Resident per Day | 2.39744 | Case-Mix Nurse Aide Staffing Hours per Resident per Day |
| Provider Information | Case-Mix RN Staffing Hours per Resident per Day | 0.69531 | Case-Mix RN Staffing Hours per Resident per Day |
| Provider Information | Case-Mix Total Nurse Staffing Hours per Resident per Day | 3.97488 | Case-Mix Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day | 3.50344 | Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Chain Average Health Inspection Rating | 3.3 | Chain Average Health Inspection Rating |
| Provider Information | Chain Average Overall 5-star Rating | 4.0 | Chain Average Overall 5-star Rating |
| Provider Information | Chain Average QM Rating | 4.2 | Chain Average QM Rating |
| Provider Information | Chain Average Staffing Rating | 4.1 | Chain Average Staffing Rating |
| Provider Information | Chain ID | 315 | Chain ID |
| Provider Information | Chain Name | LIFESPACE COMMUNITIES | Chain Name |
| Provider Information | City/Town | MEQUON | City/Town |
| Provider Information | CMS Certification Number (CCN) | 525668 | CMS Certification Number (CCN) |
| Provider Information | Continuing Care Retirement Community | Y | Continuing Care Retirement Community |
| Provider Information | County/Parish | Ozaukee | County/Parish |
| Provider Information | Date First Approved to Provide Medicare and Medicaid Services | 2003-05-07 | Date First Approved to Provide Medicare and Medicaid Services |
| Provider Information | Geocoding Footnote | 22 | Geocoding Footnote |
| Provider Information | Health Inspection Rating | 2 | Health Inspection Rating |
| Provider Information | Health Inspection Rating Footnote | — | Health Inspection Rating Footnote |
| Provider Information | Latitude | 43.2215 | Latitude |
| Provider Information | Legal Business Name | NEWCASTLE PLACE LLC | Legal Business Name |
| Provider Information | Location | 12600 N PORT WASHINGTON RD #300,MEQUON,WI,53092 | Location |
| Provider Information | Long-Stay QM Rating | 3 | Long-Stay QM Rating |
| Provider Information | Long-Stay QM Rating Footnote | — | Long-Stay QM Rating Footnote |
| Provider Information | Longitude | -87.951 | Longitude |
| Provider Information | Most Recent Health Inspection More Than 2 Years Ago | N | Most Recent Health Inspection More Than 2 Years Ago |
| Provider Information | Number of administrators who have left the nursing home | 0 | Number of administrators who have left the nursing home |
| Provider Information | Number of Certified Beds | 47 | Number of Certified Beds |
| Provider Information | Number of Citations from Infection Control Inspections | — | Number of Citations from Infection Control Inspections |
| Provider Information | Number of Facilities in Chain | 16 | Number of Facilities in Chain |
| Provider Information | Number of Fines | 0 | Number of Fines |
| Provider Information | Number of Payment Denials | 0 | Number of Payment Denials |
| Provider Information | Nursing Case-Mix Index | 1.40812 | Nursing Case-Mix Index |
| Provider Information | Nursing Case-Mix Index Ratio | 1.02212 | Nursing Case-Mix Index Ratio |
| Provider Information | Overall Rating | 3 | Overall Rating |
| Provider Information | Overall Rating Footnote | — | Overall Rating Footnote |
| Provider Information | Ownership Type | Non profit - Corporation | Ownership Type |
| Provider Information | Physical Therapist Staffing Footnote | — | Physical Therapist Staffing Footnote |
| Provider Information | Processing Date | 2026-03-01 | Processing Date |
| Provider Information | Provider Address | 12600 N PORT WASHINGTON RD #300 | Provider Address |
| Provider Information | Provider Changed Ownership in Last 12 Months | N | Provider Changed Ownership in Last 12 Months |
| Provider Information | Provider Name | NEWCASTLE PLACE | Provider Name |
| Provider Information | Provider Resides in Hospital | N | Provider Resides in Hospital |
| Provider Information | Provider SSA County Code | 440 | Provider SSA County Code |
| Provider Information | Provider Type | Medicare | Provider Type |
| Provider Information | QM Rating | 4 | QM Rating |
| Provider Information | QM Rating Footnote | — | QM Rating Footnote |
| Provider Information | Rating Cycle 1 Health Deficiency Score | 143 | Rating Cycle 1 Health Deficiency Score |
| Provider Information | Rating Cycle 1 Health Revisit Score | 0 | Rating Cycle 1 Health Revisit Score |
| Provider Information | Rating Cycle 1 Number of Complaint Health Deficiencies | 6 | Rating Cycle 1 Number of Complaint Health Deficiencies |
| Provider Information | Rating Cycle 1 Number of Health Revisits | 1 | Rating Cycle 1 Number of Health Revisits |
| Provider Information | Rating Cycle 1 Number of Standard Health Deficiencies | 7 | Rating Cycle 1 Number of Standard Health Deficiencies |
| Provider Information | Rating Cycle 1 Standard Survey Health Date | 2025-02-26 | Rating Cycle 1 Standard Survey Health Date |
| Provider Information | Rating Cycle 1 Total Health Score | 143 | Rating Cycle 1 Total Health Score |
| Provider Information | Rating Cycle 1 Total Number of Health Deficiencies | 13 | Rating Cycle 1 Total Number of Health Deficiencies |
| Provider Information | Rating Cycle 2 Number of Standard Health Deficiencies | 10 | Rating Cycle 2 Number of Standard Health Deficiencies |
| Provider Information | Rating Cycle 2 Standard Health Survey Date | 2023-12-13 | Rating Cycle 2 Standard Health Survey Date |
| Provider Information | Rating Cycle 2/3 Health Deficiency Score | 120 | Rating Cycle 2/3 Health Deficiency Score |
| Provider Information | Rating Cycle 2/3 Health Revisit Score | 0 | Rating Cycle 2/3 Health Revisit Score |
| Provider Information | Rating Cycle 2/3 Number of Complaint Health Deficiencies | 14 | Rating Cycle 2/3 Number of Complaint Health Deficiencies |
| Provider Information | Rating Cycle 2/3 Number of Health Revisits | 1 | Rating Cycle 2/3 Number of Health Revisits |
| Provider Information | Rating Cycle 2/3 Total Health Score | 120 | Rating Cycle 2/3 Total Health Score |
| Provider Information | Rating Cycle 2/3 Total Number of Health Deficiencies | 24 | Rating Cycle 2/3 Total Number of Health Deficiencies |
| Provider Information | Registered Nurse hours per resident per day on the weekend | 0.47973 | Registered Nurse hours per resident per day on the weekend |
| Provider Information | Registered Nurse turnover | 46.7 | Registered Nurse turnover |
| Provider Information | Registered Nurse turnover footnote | — | Registered Nurse turnover footnote |
| Provider Information | Reported Licensed Staffing Hours per Resident per Day | 2.27195 | Reported Licensed Staffing Hours per Resident per Day |
| Provider Information | Reported LPN Staffing Hours per Resident per Day | 1.31016 | Reported LPN Staffing Hours per Resident per Day |
| Provider Information | Reported Nurse Aide Staffing Hours per Resident per Day | 2.98239 | Reported Nurse Aide Staffing Hours per Resident per Day |
| Provider Information | Reported Physical Therapist Staffing Hours per Resident Per Day | 0.18141 | Reported Physical Therapist Staffing Hours per Resident Per Day |
| Provider Information | Reported RN Staffing Hours per Resident per Day | 0.96179 | Reported RN Staffing Hours per Resident per Day |
| Provider Information | Reported Staffing Footnote | — | Reported Staffing Footnote |
| Provider Information | Reported Total Nurse Staffing Hours per Resident per Day | 5.25434 | Reported Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Short-Stay QM Rating | 4 | Short-Stay QM Rating |
| Provider Information | Short-Stay QM Rating Footnote | — | Short-Stay QM Rating Footnote |
| Provider Information | Special Focus Status | — | Special Focus Status |
| Provider Information | Staffing Rating | 5 | Staffing Rating |
| Provider Information | Staffing Rating Footnote | — | Staffing Rating Footnote |
| Provider Information | State | WI | State |
| Provider Information | Telephone Number | 2623878850 | Telephone Number |
| Provider Information | Total Amount of Fines in Dollars | 0.00 | Total Amount of Fines in Dollars |
| Provider Information | Total number of nurse staff hours per resident per day on the weekend | 4.66551 | Total number of nurse staff hours per resident per day on the weekend |
| Provider Information | Total Number of Penalties | 0 | Total Number of Penalties |
| Provider Information | Total nursing staff turnover | 53.2 | Total nursing staff turnover |
| Provider Information | Total nursing staff turnover footnote | — | Total nursing staff turnover footnote |
| Provider Information | Total Weighted Health Survey Score | 137.250 | Total Weighted Health Survey Score |
| Provider Information | Urban | Y | Urban |
| Provider Information | With a Resident and Family Council | Resident | With a Resident and Family Council |
| Provider Information | ZIP Code | 53092 | ZIP Code |