Abuse citation flag

Overview

Address
1600 BLAND STREET, BLUEFIELD, WV 24701
Phone
3043272485
Certified beds
60
Avg daily residents
58 (96% of beds filled)
Ownership
For-profit LLC
Provider type
Medicare and Medicaid
Medicare/Medicaid since
2004-05-01
Setting
Rural
2 /5
CMS Overall Rating

CMS 5-Star Ratings

CMS rates every Medicare/Medicaid-certified nursing home on four domains. The Overall rating is driven primarily by Health Inspection results, then adjusted up or down by Staffing and Quality Measures.

Overall Rating
Composite of Health Inspection, Staffing, and Quality Measures.
2/5
Health Inspection
Based on the three most recent standard surveys, with more weight on recent results.
2/5
Staffing
Weighted combination of RN and total nurse staffing hours per resident per day, case-mix adjusted.
2/5
Quality Measures
15 resident-level quality measures split between long-stay and short-stay (post-acute) residents.
2/5
Quality Measures breakdown
Long-Stay Quality Measures 4/5
Short-Stay Quality Measures 1/5

Staffing & Workforce

Direct-care staffing is the strongest operational driver of quality in nursing homes. Values are hours per resident per day, derived from payroll-based journal (PBJ) submissions. "Case-mix" adjusts for resident acuity; "Adjusted" is the CMS rating-input value.

Role Reported Case-mix expected Adjusted Federal floor
Total nurse
All nursing staff combined: RN + LPN + Aide
2.87 3.76 2.95 ≥ 3.48 Below floor
Registered Nurse (RN)
Licensed RN hours. Strongest driver of clinical outcomes.
0.39 0.66 0.40 ≥ 0.55 Below floor
Licensed Practical Nurse (LPN)
LPN/LVN hours. Often handles medication administration.
1.03 0.83 1.05
Nurse aide
CNA hours. Bulk of direct resident care — bathing, feeding, mobility.
1.46 2.27 1.50
Licensed (RN + LPN)
Combined licensed nurse coverage.
1.42
Physical therapist
Rehabilitation therapist hours — important for post-acute / rehab admissions.
0.09

Federal minimums (phasing in under the CMS 2024 minimum staffing rule) shown for reference. RN: 0.55 hrs/resident/day. Total nurse: 3.48 hrs/resident/day.

Weekend staffing

Total nurse (weekend)
2.61
hrs / resident / day
RN (weekend)
0.21
hrs / resident / day
Total nurse (adjusted, weekend)
2.68
hrs / resident / day

Weekend under-staffing is a common quality-of-care concern — adverse events are more frequent when licensed coverage drops.

Staff turnover

Total nursing staff turnover
31.8%
annual
RN turnover
33.3%
annual
Administrators departed
1
last 12 months

Resident acuity

Nursing Case-Mix Index
1.33
higher acuity than avg
Case-Mix Index Ratio
0.97
facility / state ratio

Health Inspections

CMS weights three inspection cycles to compute the Health Inspection rating: the most recent (50%), the second most recent (33%), and the oldest (17%). Each standard-survey deficiency is assigned a score based on scope and severity; complaint-survey findings and revisit scores are added to produce the cycle total.

Cycle Date Total defs. Standard Complaint Deficiency score Revisits Total score
Cycle 1 (most recent) 2025-01-15 33 24 12 228 1 228
Cycle 2/3 (prior) 2023-04-28 20 9 12 120 1 120
Total weighted health score
201.0
lower is better
Infection-control citations
4
last cycle

Deficiencies (71)

Individual survey findings. Scope/severity uses the CMS A–L matrix: letters further down the alphabet indicate greater harm and wider scope, up through J–L (immediate jeopardy).

1 A/B/C No actual harm — minor
68 D/E/F Actual harm — potential for minor
2 G/H/I Actual harm
Tag Description Scope/Severity Survey date Corrected
0584 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. E 2025-12-17 2026-01-06
0656 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. D 2025-12-17 2026-01-06
0677 Provide care and assistance to perform activities of daily living for any resident who is unable. E 2025-12-17 2026-01-06
0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. D 2025-12-17 2026-01-06
0725 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. E 2025-12-17 2026-01-06
0842 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. E 2025-12-17 2026-01-06
0880 Provide and implement an infection prevention and control program. E 2025-12-17 2026-01-06
0584 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. E 2025-10-23 2025-11-26
0732 Post nurse staffing information every day. E 2025-10-23 2025-11-26
0559 Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. D 2025-02-13 2025-03-10
0610 Respond appropriately to all alleged violations. D 2025-02-13 2025-01-23
0626 Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. D 2025-02-13 2025-03-10
0686 Provide appropriate pressure ulcer care and prevent new ulcers from developing. G 2025-02-13 2025-03-10
0584 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. E 2025-01-15 2025-02-07
0600 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. G 2025-01-15 2025-02-07
0625 Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. D 2025-01-15 2025-02-07
0645 PASARR screening for Mental disorders or Intellectual Disabilities D 2025-01-15 2025-02-07
0656 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. D 2025-01-15 2025-02-07
0657 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. E 2025-01-15 2025-02-07
0677 Provide care and assistance to perform activities of daily living for any resident who is unable. D 2025-01-15 2025-02-07
0679 Provide activities to meet all resident's needs. E 2025-01-15 2025-02-07
0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. E 2025-01-15 2025-02-07
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. E 2025-01-15 2025-02-07
0693 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. D 2025-01-15 2025-02-07
0741 Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents. D 2025-01-15 2025-02-07
0756 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. E 2025-01-15 2025-02-07
0757 Ensure each resident’s drug regimen must be free from unnecessary drugs. D 2025-01-15 2025-02-07
0804 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. E 2025-01-15 2025-02-07
0806 Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. D 2025-01-15 2025-02-07
0812 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. E 2025-01-15 2025-02-07
0838 Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. F 2025-01-15 2025-02-07
0842 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. D 2025-01-15 2025-02-07
0880 Provide and implement an infection prevention and control program. E 2025-01-15 2025-02-07
0883 Develop and implement policies and procedures for flu and pneumonia vaccinations. E 2025-01-15 2025-02-07
0561 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. D 2025-01-15 2025-02-07
0641 Ensure each resident receives an accurate assessment. D 2025-01-15 2025-02-07
0686 Provide appropriate pressure ulcer care and prevent new ulcers from developing. D 2025-01-15 2025-02-07
0880 Provide and implement an infection prevention and control program. F 2024-03-06 2024-04-05
0550 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. D 2024-01-10 2024-02-15
0804 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. D 2024-01-10 2024-02-15
0883 Develop and implement policies and procedures for flu and pneumonia vaccinations. D 2023-08-28 2023-10-03
0550 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. E 2023-08-28 2023-10-03
0584 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. D 2023-08-28 2023-10-03
0921 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. E 2023-08-28 2023-10-03
0583 Keep residents' personal and medical records private and confidential. D 2023-04-28 2023-05-24
0656 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. D 2023-04-28 2023-05-24
0657 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. D 2023-04-28 2023-05-24
0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. D 2023-04-28 2023-05-24
0686 Provide appropriate pressure ulcer care and prevent new ulcers from developing. D 2023-04-28 2023-05-24
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. D 2023-04-28 2023-05-24

Showing 50 most recent of 71. See the All Data CSV for the full list.

Penalties (1)

Fines issued
1
last 3 years
Total fines
$52,189
Date Type Fine amount
2025-01-15 Fine $52,189

Source: CMS Nursing Home Penalties.

Financial Health (FY 2023)

Payer mix (share of resident days)

Medicare 4.2% Medicaid 93.5% Other 2.2%

Operating performance

Operating Margin
5.3%
Total Margin
5.3%
Occupancy Rate
83.8%
Cost per Resident Day
$40

Revenue & costs

Net Patient Revenue
$5.5M
Total Costs
$543K
Net Income
$296K

Balance sheet

Total Assets
$1.8M
Total Liabilities
$1.3M
Fund Balance
$457K
Current Ratio
1.23

Source: CMS SNF Cost Report (FY 2023). Cost report data lags by ~2 years.

Ownership & Corporate Structure

Chain: HILL VALLEY HEALTHCARE

Chain ID
270
Facilities in chain
40
Legal business name
MAPLES SNF OPERATIONS LLC
Chain-average star ratings (for peer context)
Overall
2.2
Health
1.9
Staffing
2.0
QM
3.8

Owner / manager organizations (5)

Organization Role Association
HVH MAPLES OPERATIONS HOLDINGS LLC 5% OR GREATER DIRECT OWNERSHIP INTEREST since 09/28/2023
LION 26 HOLDINGS LLC 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 09/27/2023
SABRINA 1818 HOLDINGS LLC 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 09/28/2023
SAESSY IRREVOCABLE TRUST 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 09/28/2023
TATIRIQ IRREVOCABLE TRUST 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 09/28/2023

Owner / manager individuals (2)

Name Role Association
IDELS, SHIMON CORPORATE OFFICER since 05/24/2024
MARRS, JENNIFER W-2 MANAGING EMPLOYEE since 09/28/2023

Source: CMS Nursing Home Ownership. Percent ownership is rarely disclosed — CMS only requires it for specific roles.

Facility Features

CCRC
No
Hospital-based
No
Resident / family council
Resident
Sprinkler systems
Yes
Abuse citation flag
Yes — last 2 cycles
Methodology & sources

Full methodology →

All Data

Every labeled field shipped for this facility by CMS. No national median or percentile context is available for SNFs in the current release.

Download CSV

Show 113 rows
Source Metric Value Raw key
Cost Report Cost per Resident Day ($) $40 metrics.cost_per_resident_day
Cost Report Current Ratio 1.23 metrics.current_ratio
Cost Report fiscal_year 2,023 fiscal_year
Cost Report Medicaid Day Share (%) 93.5% metrics.medicaid_day_share
Cost Report Medicare Day Share (%) 4.2% metrics.medicare_day_share
Cost Report Net Income ($) $296,431 metrics.net_income
Cost Report Net Patient Revenue ($) $5,537,111 metrics.net_patient_revenue
Cost Report Occupancy Rate (%) 83.8% metrics.occupancy_rate
Cost Report Operating Margin (%) 5.3% metrics.operating_margin
Cost Report Total Assets ($) $1,804,831 metrics.total_assets
Cost Report Total Costs ($) $543,229 metrics.total_costs
Cost Report Total Fund Balances ($) $457,299 metrics.fund_balance
Cost Report Total Liabilities ($) $1,347,532 metrics.total_liabilities
Cost Report Total Margin (%) 5.3% metrics.total_margin
Provider Information Abuse Icon Y Abuse Icon
Provider Information Adjusted LPN Staffing Hours per Resident per Day 1.05441 Adjusted LPN Staffing Hours per Resident per Day
Provider Information Adjusted Nurse Aide Staffing Hours per Resident per Day 1.49626 Adjusted Nurse Aide Staffing Hours per Resident per Day
Provider Information Adjusted RN Staffing Hours per Resident per Day 0.40130 Adjusted RN Staffing Hours per Resident per Day
Provider Information Adjusted Total Nurse Staffing Hours per Resident per Day 2.95197 Adjusted Total Nurse Staffing Hours per Resident per Day
Provider Information Adjusted Weekend Total Nurse Staffing Hours per Resident per Day 2.67584 Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Administrator turnover footnote Administrator turnover footnote
Provider Information Automatic Sprinkler Systems in All Required Areas Yes Automatic Sprinkler Systems in All Required Areas
Provider Information Average Number of Residents per Day 57.7 Average Number of Residents per Day
Provider Information Average Number of Residents per Day Footnote Average Number of Residents per Day Footnote
Provider Information Case-Mix LPN Staffing Hours per Resident per Day 0.83436 Case-Mix LPN Staffing Hours per Resident per Day
Provider Information Case-Mix Nurse Aide Staffing Hours per Resident per Day 2.26761 Case-Mix Nurse Aide Staffing Hours per Resident per Day
Provider Information Case-Mix RN Staffing Hours per Resident per Day 0.65766 Case-Mix RN Staffing Hours per Resident per Day
Provider Information Case-Mix Total Nurse Staffing Hours per Resident per Day 3.75964 Case-Mix Total Nurse Staffing Hours per Resident per Day
Provider Information Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day 3.31373 Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Chain Average Health Inspection Rating 1.9 Chain Average Health Inspection Rating
Provider Information Chain Average Overall 5-star Rating 2.2 Chain Average Overall 5-star Rating
Provider Information Chain Average QM Rating 3.8 Chain Average QM Rating
Provider Information Chain Average Staffing Rating 2.0 Chain Average Staffing Rating
Provider Information Chain ID 270 Chain ID
Provider Information Chain Name HILL VALLEY HEALTHCARE Chain Name
Provider Information City/Town BLUEFIELD City/Town
Provider Information CMS Certification Number (CCN) 515186 CMS Certification Number (CCN)
Provider Information Continuing Care Retirement Community N Continuing Care Retirement Community
Provider Information County/Parish Mercer County/Parish
Provider Information Date First Approved to Provide Medicare and Medicaid Services 2004-05-01 Date First Approved to Provide Medicare and Medicaid Services
Provider Information Geocoding Footnote Geocoding Footnote
Provider Information Health Inspection Rating 2 Health Inspection Rating
Provider Information Health Inspection Rating Footnote Health Inspection Rating Footnote
Provider Information Latitude 37.2591 Latitude
Provider Information Legal Business Name MAPLES SNF OPERATIONS LLC Legal Business Name
Provider Information Location 1600 BLAND STREET,BLUEFIELD,WV,24701 Location
Provider Information Long-Stay QM Rating 4 Long-Stay QM Rating
Provider Information Long-Stay QM Rating Footnote Long-Stay QM Rating Footnote
Provider Information Longitude -81.219 Longitude
Provider Information Most Recent Health Inspection More Than 2 Years Ago N Most Recent Health Inspection More Than 2 Years Ago
Provider Information Number of administrators who have left the nursing home 1 Number of administrators who have left the nursing home
Provider Information Number of Certified Beds 60 Number of Certified Beds
Provider Information Number of Citations from Infection Control Inspections 4 Number of Citations from Infection Control Inspections
Provider Information Number of Facilities in Chain 40 Number of Facilities in Chain
Provider Information Number of Fines 1 Number of Fines
Provider Information Number of Payment Denials 0 Number of Payment Denials
Provider Information Nursing Case-Mix Index 1.33187 Nursing Case-Mix Index
Provider Information Nursing Case-Mix Index Ratio 0.96677 Nursing Case-Mix Index Ratio
Provider Information Overall Rating 2 Overall Rating
Provider Information Overall Rating Footnote Overall Rating Footnote
Provider Information Ownership Type For profit - Limited Liability company Ownership Type
Provider Information Physical Therapist Staffing Footnote Physical Therapist Staffing Footnote
Provider Information Processing Date 2026-03-01 Processing Date
Provider Information Provider Address 1600 BLAND STREET Provider Address
Provider Information Provider Changed Ownership in Last 12 Months N Provider Changed Ownership in Last 12 Months
Provider Information Provider Name BLUESTONE HEALTH AND REHABILITATION Provider Name
Provider Information Provider Resides in Hospital N Provider Resides in Hospital
Provider Information Provider SSA County Code 270 Provider SSA County Code
Provider Information Provider Type Medicare and Medicaid Provider Type
Provider Information QM Rating 2 QM Rating
Provider Information QM Rating Footnote QM Rating Footnote
Provider Information Rating Cycle 1 Health Deficiency Score 228 Rating Cycle 1 Health Deficiency Score
Provider Information Rating Cycle 1 Health Revisit Score 0 Rating Cycle 1 Health Revisit Score
Provider Information Rating Cycle 1 Number of Complaint Health Deficiencies 12 Rating Cycle 1 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 1 Number of Health Revisits 1 Rating Cycle 1 Number of Health Revisits
Provider Information Rating Cycle 1 Number of Standard Health Deficiencies 24 Rating Cycle 1 Number of Standard Health Deficiencies
Provider Information Rating Cycle 1 Standard Survey Health Date 2025-01-15 Rating Cycle 1 Standard Survey Health Date
Provider Information Rating Cycle 1 Total Health Score 228 Rating Cycle 1 Total Health Score
Provider Information Rating Cycle 1 Total Number of Health Deficiencies 33 Rating Cycle 1 Total Number of Health Deficiencies
Provider Information Rating Cycle 2 Number of Standard Health Deficiencies 9 Rating Cycle 2 Number of Standard Health Deficiencies
Provider Information Rating Cycle 2 Standard Health Survey Date 2023-04-28 Rating Cycle 2 Standard Health Survey Date
Provider Information Rating Cycle 2/3 Health Deficiency Score 120 Rating Cycle 2/3 Health Deficiency Score
Provider Information Rating Cycle 2/3 Health Revisit Score 0 Rating Cycle 2/3 Health Revisit Score
Provider Information Rating Cycle 2/3 Number of Complaint Health Deficiencies 12 Rating Cycle 2/3 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 2/3 Number of Health Revisits 1 Rating Cycle 2/3 Number of Health Revisits
Provider Information Rating Cycle 2/3 Total Health Score 120 Rating Cycle 2/3 Total Health Score
Provider Information Rating Cycle 2/3 Total Number of Health Deficiencies 20 Rating Cycle 2/3 Total Number of Health Deficiencies
Provider Information Registered Nurse hours per resident per day on the weekend 0.21473 Registered Nurse hours per resident per day on the weekend
Provider Information Registered Nurse turnover 33.3 Registered Nurse turnover
Provider Information Registered Nurse turnover footnote Registered Nurse turnover footnote
Provider Information Reported Licensed Staffing Hours per Resident per Day 1.41753 Reported Licensed Staffing Hours per Resident per Day
Provider Information Reported LPN Staffing Hours per Resident per Day 1.02675 Reported LPN Staffing Hours per Resident per Day
Provider Information Reported Nurse Aide Staffing Hours per Resident per Day 1.45700 Reported Nurse Aide Staffing Hours per Resident per Day
Provider Information Reported Physical Therapist Staffing Hours per Resident Per Day 0.09093 Reported Physical Therapist Staffing Hours per Resident Per Day
Provider Information Reported RN Staffing Hours per Resident per Day 0.39077 Reported RN Staffing Hours per Resident per Day
Provider Information Reported Staffing Footnote Reported Staffing Footnote
Provider Information Reported Total Nurse Staffing Hours per Resident per Day 2.87453 Reported Total Nurse Staffing Hours per Resident per Day
Provider Information Short-Stay QM Rating 1 Short-Stay QM Rating
Provider Information Short-Stay QM Rating Footnote Short-Stay QM Rating Footnote
Provider Information Special Focus Status Special Focus Status
Provider Information Staffing Rating 2 Staffing Rating
Provider Information Staffing Rating Footnote Staffing Rating Footnote
Provider Information State WV State
Provider Information Telephone Number 3043272485 Telephone Number
Provider Information Total Amount of Fines in Dollars 52189.00 Total Amount of Fines in Dollars
Provider Information Total number of nurse staff hours per resident per day on the weekend 2.60564 Total number of nurse staff hours per resident per day on the weekend
Provider Information Total Number of Penalties 1 Total Number of Penalties
Provider Information Total nursing staff turnover 31.8 Total nursing staff turnover
Provider Information Total nursing staff turnover footnote Total nursing staff turnover footnote
Provider Information Total Weighted Health Survey Score 201.000 Total Weighted Health Survey Score
Provider Information Urban N Urban
Provider Information With a Resident and Family Council Resident With a Resident and Family Council
Provider Information ZIP Code 24701 ZIP Code