SNF

RIVERSIDE LIFELONG H & R WARWICK FOREST

CCN: 495071 · NEWPORT NEWS, VA 23602 · Newport News City County

⚠ Inspection > 2 years ago ℹ CCRC

Overview

Address
1000 OLD DENBEIGH BOULEVARD, NEWPORT NEWS, VA 23602
Phone
7578752000
Certified beds
209
Avg daily residents
196 (94% of beds filled)
Ownership
Non-profit corporation
Provider type
Medicare and Medicaid
Medicare/Medicaid since
1969-12-26
Setting
Urban
1 /5
★★★★★
CMS Overall Rating

CMS 5-Star Ratings

CMS rates every Medicare/Medicaid-certified nursing home on four domains. The Overall rating is driven primarily by Health Inspection results, then adjusted up or down by Staffing and Quality Measures.

Overall Rating
Composite of Health Inspection, Staffing, and Quality Measures.
★★★★★ 1/5
Health Inspection
Based on the three most recent standard surveys, with more weight on recent results.
★★★★★ 1/5
Staffing
Weighted combination of RN and total nurse staffing hours per resident per day, case-mix adjusted.
★★★★★ 1/5
Quality Measures
15 resident-level quality measures split between long-stay and short-stay (post-acute) residents.
★★★★★ 4/5
Quality Measures breakdown
Long-Stay Quality Measures ★★★★★ 4/5
Short-Stay Quality Measures ★★★★★ 3/5

Staffing & Workforce

Direct-care staffing is the strongest operational driver of quality in nursing homes. Values are hours per resident per day, derived from payroll-based journal (PBJ) submissions. "Case-mix" adjusts for resident acuity; "Adjusted" is the CMS rating-input value.

Role Reported Case-mix expected Adjusted Federal floor
Total nurse
All nursing staff combined: RN + LPN + Aide
 3.36 3.88 3.34 ≥ 3.48 Below floor
Registered Nurse (RN)
Licensed RN hours. Strongest driver of clinical outcomes.
 0.49 0.68 0.48 ≥ 0.55 Below floor
Licensed Practical Nurse (LPN)
LPN/LVN hours. Often handles medication administration.
 1.11 0.86 1.11 —
Nurse aide
CNA hours. Bulk of direct resident care — bathing, feeding, mobility.
 1.76 2.34 1.75 —
Licensed (RN + LPN)
Combined licensed nurse coverage.
 1.60 — — —
Physical therapist
Rehabilitation therapist hours — important for post-acute / rehab admissions.
 0.05 — — —

Federal minimums (phasing in under the CMS 2024 minimum staffing rule) shown for reference. RN: 0.55 hrs/resident/day. Total nurse: 3.48 hrs/resident/day.

Weekend staffing

Total nurse (weekend)
2.94
hrs / resident / day
RN (weekend)
0.28
hrs / resident / day
Total nurse (adjusted, weekend)
2.93
hrs / resident / day

Weekend under-staffing is a common quality-of-care concern — adverse events are more frequent when licensed coverage drops.

Resident acuity

Nursing Case-Mix Index
1.37
higher acuity than avg
Case-Mix Index Ratio
1.00
facility / state ratio

Health Inspections

CMS weights three inspection cycles to compute the Health Inspection rating: the most recent (50%), the second most recent (33%), and the oldest (17%). Each standard-survey deficiency is assigned a score based on scope and severity; complaint-survey findings and revisit scores are added to produce the cycle total.

Cycle Date Total defs. Standard Complaint Deficiency score Revisits Total score
Cycle 1 (most recent) 2023-12-08 33 26 10 200 1 200
Cycle 2/3 (prior) 2020-02-21 11 11 0 76 1 76
Total weighted health score
169.0
lower is better

Deficiencies (58)

Individual survey findings. Scope/severity uses the CMS A–L matrix: letters further down the alphabet indicate greater harm and wider scope, up through J–L (immediate jeopardy).

54 D/E/F Actual harm — potential for minor
4 G/H/I Actual harm
Tag Description Scope/Severity Survey date Corrected
0580 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. D 2025-08-25 2025-09-29
0658 Ensure services provided by the nursing facility meet professional standards of quality. E 2025-08-25 2025-09-29
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. G 2025-08-25 2025-09-29
0690 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. D 2025-08-25 2025-09-29
0697 Provide safe, appropriate pain management for a resident who requires such services. E 2025-08-25 2025-09-29
0755 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. E 2025-08-25 2025-09-29
0849 Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. E 2025-08-25 2025-09-29
0558 Reasonably accommodate the needs and preferences of each resident. D 2023-12-08 2024-01-22
0561 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. D 2023-12-08 2024-01-22
0622 Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. D 2023-12-08 2024-01-22
0623 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. E 2023-12-08 2024-01-22
0641 Ensure each resident receives an accurate assessment. D 2023-12-08 2024-01-22
0655 Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted D 2023-12-08 2024-01-22
0656 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. E 2023-12-08 2024-01-22
0657 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. D 2023-12-08 2024-01-22
0658 Ensure services provided by the nursing facility meet professional standards of quality. D 2023-12-08 2024-01-22
0690 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. D 2023-12-08 2024-01-22
0695 Provide safe and appropriate respiratory care for a resident when needed. D 2023-12-08 2024-01-22
0697 Provide safe, appropriate pain management for a resident who requires such services. D 2023-12-08 2024-01-22
0698 Provide safe, appropriate dialysis care/services for a resident who requires such services. E 2023-12-08 2024-01-22
0699 Provide care or services that was trauma informed and/or culturally competent. D 2023-12-08 2024-01-22
0700 Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. D 2023-12-08 2024-01-22
0740 Ensure each resident must receive and the facility must provide necessary behavioral health care and services. D 2023-12-08 2024-01-22
0745 Provide medically-related social services to help each resident achieve the highest possible quality of life. D 2023-12-08 2024-01-22
0755 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. D 2023-12-08 2024-01-22
0756 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. E 2023-12-08 2024-01-22
0758 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. E 2023-12-08 2024-01-22
0804 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. E 2023-12-08 2024-01-22
0812 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. E 2023-12-08 2024-01-22
0909 Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. E 2023-12-08 2024-01-22
0676 Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. E 2023-12-08 2024-01-22
0677 Provide care and assistance to perform activities of daily living for any resident who is unable. D 2023-12-08 2024-01-22
0725 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. D 2023-12-08 2024-01-22
0561 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. E 2020-02-21 2020-04-06
0578 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. E 2020-02-21 2020-04-06
0584 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. D 2020-02-21 2020-04-06
0622 Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. E 2020-02-21 2020-04-06
0625 Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. D 2020-02-21 2020-04-06
0655 Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted D 2020-02-21 2020-04-06
0657 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. E 2020-02-21 2020-04-06
0686 Provide appropriate pressure ulcer care and prevent new ulcers from developing. D 2020-02-21 2020-04-06
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. G 2020-02-21 2020-01-15
0759 Ensure medication error rates are not 5 percent or greater. D 2020-02-21 2020-04-06
0761 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. D 2020-02-21 2020-04-06
0582 Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. D 2018-08-03 2018-09-16
0623 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. D 2018-08-03 2018-09-16
0625 Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. D 2018-08-03 2018-09-16
0645 PASARR screening for Mental disorders or Intellectual Disabilities D 2018-08-03 2018-09-16
0677 Provide care and assistance to perform activities of daily living for any resident who is unable. D 2018-08-03 2018-09-16
0679 Provide activities to meet all resident's needs. E 2018-08-03 2018-09-16

Showing 50 most recent of 58. See the All Data CSV for the full list.

Financial Health (FY 2023)

Payer mix (share of resident days)

Medicare 8.8% Medicaid 64.9% Other 26.3%

Operating performance

Operating Margin
-2.7%
Total Margin
-0.5%
Occupancy Rate
90.1%
Cost per Resident Day
$53

Revenue & costs

Net Patient Revenue
$22.7M
Total Costs
$3.6M
Net Income
-$117K

Balance sheet

Total Assets
$21.7M
Total Liabilities
$800K
Fund Balance
$20.9M
Current Ratio
18.02

Source: CMS SNF Cost Report (FY 2023). Cost report data lags by ~2 years.

Ownership & Corporate Structure

Chain: RIVERSIDE HEALTH SYSTEM

Chain ID
453
Facilities in chain
6
Legal business name
PATRICK HENRY HOSPITAL, INC.
Chain-average star ratings (for peer context)
Overall
3.5
Health
3.3
Staffing
3.3
QM
3.7

Owner / manager organizations (1)

Organization Role Association
RIVERSIDE HEALTHCARE ASSOCIATION, INC. 5% OR GREATER DIRECT OWNERSHIP INTEREST since 05/03/2010

Owner / manager individuals (14)

Name Role Association
ALEWYNSE, JOYCE CORPORATE DIRECTOR since 03/01/2022
BATES, JARED CORPORATE DIRECTOR since 03/01/2022
HAYWOOD, BARBARA CORPORATE DIRECTOR since 01/01/2019
HOUSER, JASON CORPORATE DIRECTOR since 01/01/2019
SMITH, CONWAY CORPORATE DIRECTOR since 06/01/2008
SMITH, KIRBY CORPORATE DIRECTOR since 06/01/2008
TILLER, BROOKE CORPORATE DIRECTOR since 03/01/2022
VERSER, JOSEPH CORPORATE DIRECTOR since 03/01/2022
ZEIDLER, JEANNE CORPORATE DIRECTOR since 01/01/2019
AUSTIN, WALTER CORPORATE OFFICER since 07/02/2012
DACEY, MICHAEL CORPORATE OFFICER since 01/01/2019
DOWNEY, WILLIAM CORPORATE OFFICER since 06/01/2008
HECKLER, EDWARD CORPORATE OFFICER since 01/01/2019
NELSON, LINWOOD W-2 MANAGING EMPLOYEE since 10/01/2019

Source: CMS Nursing Home Ownership. Percent ownership is rarely disclosed — CMS only requires it for specific roles.

Facility Features

CCRC
Yes
Hospital-based
No
Resident / family council
Both
Sprinkler systems
Yes
Abuse citation flag
No
Methodology & sources

Full methodology →

All Data

Every labeled field shipped for this facility by CMS. No national median or percentile context is available for SNFs in the current release.

Download CSV

Show 113 rows
Source Metric Value Raw key
Cost Report Cost per Resident Day ($) $53 metrics.cost_per_resident_day
Cost Report Current Ratio 18.02 metrics.current_ratio
Cost Report fiscal_year 2,023 fiscal_year
Cost Report Medicaid Day Share (%) 64.9% metrics.medicaid_day_share
Cost Report Medicare Day Share (%) 8.8% metrics.medicare_day_share
Cost Report Net Income ($) $-116,761 metrics.net_income
Cost Report Net Patient Revenue ($) $22,657,165 metrics.net_patient_revenue
Cost Report Occupancy Rate (%) 90.1% metrics.occupancy_rate
Cost Report Operating Margin (%) -2.7% metrics.operating_margin
Cost Report Total Assets ($) $21,739,935 metrics.total_assets
Cost Report Total Costs ($) $3,648,661 metrics.total_costs
Cost Report Total Fund Balances ($) $20,939,656 metrics.fund_balance
Cost Report Total Liabilities ($) $800,279 metrics.total_liabilities
Cost Report Total Margin (%) -0.5% metrics.total_margin
Provider Information Abuse Icon N Abuse Icon
Provider Information Adjusted LPN Staffing Hours per Resident per Day 1.10607 Adjusted LPN Staffing Hours per Resident per Day
Provider Information Adjusted Nurse Aide Staffing Hours per Resident per Day 1.75200 Adjusted Nurse Aide Staffing Hours per Resident per Day
Provider Information Adjusted RN Staffing Hours per Resident per Day 0.48432 Adjusted RN Staffing Hours per Resident per Day
Provider Information Adjusted Total Nurse Staffing Hours per Resident per Day 3.34240 Adjusted Total Nurse Staffing Hours per Resident per Day
Provider Information Adjusted Weekend Total Nurse Staffing Hours per Resident per Day 2.93211 Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Administrator turnover footnote 27 Administrator turnover footnote
Provider Information Automatic Sprinkler Systems in All Required Areas Yes Automatic Sprinkler Systems in All Required Areas
Provider Information Average Number of Residents per Day 195.8 Average Number of Residents per Day
Provider Information Average Number of Residents per Day Footnote — Average Number of Residents per Day Footnote
Provider Information Case-Mix LPN Staffing Hours per Resident per Day 0.86016 Case-Mix LPN Staffing Hours per Resident per Day
Provider Information Case-Mix Nurse Aide Staffing Hours per Resident per Day 2.33773 Case-Mix Nurse Aide Staffing Hours per Resident per Day
Provider Information Case-Mix RN Staffing Hours per Resident per Day 0.67800 Case-Mix RN Staffing Hours per Resident per Day
Provider Information Case-Mix Total Nurse Staffing Hours per Resident per Day 3.87589 Case-Mix Total Nurse Staffing Hours per Resident per Day
Provider Information Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day 3.41619 Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Chain Average Health Inspection Rating 3.3 Chain Average Health Inspection Rating
Provider Information Chain Average Overall 5-star Rating 3.5 Chain Average Overall 5-star Rating
Provider Information Chain Average QM Rating 3.7 Chain Average QM Rating
Provider Information Chain Average Staffing Rating 3.3 Chain Average Staffing Rating
Provider Information Chain ID 453 Chain ID
Provider Information Chain Name RIVERSIDE HEALTH SYSTEM Chain Name
Provider Information City/Town NEWPORT NEWS City/Town
Provider Information CMS Certification Number (CCN) 495071 CMS Certification Number (CCN)
Provider Information Continuing Care Retirement Community Y Continuing Care Retirement Community
Provider Information County/Parish Newport News City County/Parish
Provider Information Date First Approved to Provide Medicare and Medicaid Services 1969-12-26 Date First Approved to Provide Medicare and Medicaid Services
Provider Information Geocoding Footnote 22 Geocoding Footnote
Provider Information Health Inspection Rating 1 Health Inspection Rating
Provider Information Health Inspection Rating Footnote — Health Inspection Rating Footnote
Provider Information Latitude 37.1246 Latitude
Provider Information Legal Business Name PATRICK HENRY HOSPITAL, INC. Legal Business Name
Provider Information Location 1000 OLD DENBEIGH BOULEVARD,NEWPORT NEWS,VA,23602 Location
Provider Information Long-Stay QM Rating 4 Long-Stay QM Rating
Provider Information Long-Stay QM Rating Footnote — Long-Stay QM Rating Footnote
Provider Information Longitude -76.52 Longitude
Provider Information Most Recent Health Inspection More Than 2 Years Ago Y Most Recent Health Inspection More Than 2 Years Ago
Provider Information Number of administrators who have left the nursing home — Number of administrators who have left the nursing home
Provider Information Number of Certified Beds 209 Number of Certified Beds
Provider Information Number of Citations from Infection Control Inspections — Number of Citations from Infection Control Inspections
Provider Information Number of Facilities in Chain 6 Number of Facilities in Chain
Provider Information Number of Fines 0 Number of Fines
Provider Information Number of Payment Denials 0 Number of Payment Denials
Provider Information Nursing Case-Mix Index 1.37306 Nursing Case-Mix Index
Provider Information Nursing Case-Mix Index Ratio 0.99667 Nursing Case-Mix Index Ratio
Provider Information Overall Rating 1 Overall Rating
Provider Information Overall Rating Footnote — Overall Rating Footnote
Provider Information Ownership Type Non profit - Corporation Ownership Type
Provider Information Physical Therapist Staffing Footnote — Physical Therapist Staffing Footnote
Provider Information Processing Date 2026-03-01 Processing Date
Provider Information Provider Address 1000 OLD DENBEIGH BOULEVARD Provider Address
Provider Information Provider Changed Ownership in Last 12 Months N Provider Changed Ownership in Last 12 Months
Provider Information Provider Name RIVERSIDE LIFELONG H & R WARWICK FOREST Provider Name
Provider Information Provider Resides in Hospital N Provider Resides in Hospital
Provider Information Provider SSA County Code 622 Provider SSA County Code
Provider Information Provider Type Medicare and Medicaid Provider Type
Provider Information QM Rating 4 QM Rating
Provider Information QM Rating Footnote — QM Rating Footnote
Provider Information Rating Cycle 1 Health Deficiency Score 200 Rating Cycle 1 Health Deficiency Score
Provider Information Rating Cycle 1 Health Revisit Score 0 Rating Cycle 1 Health Revisit Score
Provider Information Rating Cycle 1 Number of Complaint Health Deficiencies 10 Rating Cycle 1 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 1 Number of Health Revisits 1 Rating Cycle 1 Number of Health Revisits
Provider Information Rating Cycle 1 Number of Standard Health Deficiencies 26 Rating Cycle 1 Number of Standard Health Deficiencies
Provider Information Rating Cycle 1 Standard Survey Health Date 2023-12-08 Rating Cycle 1 Standard Survey Health Date
Provider Information Rating Cycle 1 Total Health Score 200 Rating Cycle 1 Total Health Score
Provider Information Rating Cycle 1 Total Number of Health Deficiencies 33 Rating Cycle 1 Total Number of Health Deficiencies
Provider Information Rating Cycle 2 Number of Standard Health Deficiencies 11 Rating Cycle 2 Number of Standard Health Deficiencies
Provider Information Rating Cycle 2 Standard Health Survey Date 2020-02-21 Rating Cycle 2 Standard Health Survey Date
Provider Information Rating Cycle 2/3 Health Deficiency Score 76 Rating Cycle 2/3 Health Deficiency Score
Provider Information Rating Cycle 2/3 Health Revisit Score 0 Rating Cycle 2/3 Health Revisit Score
Provider Information Rating Cycle 2/3 Number of Complaint Health Deficiencies 0 Rating Cycle 2/3 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 2/3 Number of Health Revisits 1 Rating Cycle 2/3 Number of Health Revisits
Provider Information Rating Cycle 2/3 Total Health Score 76 Rating Cycle 2/3 Total Health Score
Provider Information Rating Cycle 2/3 Total Number of Health Deficiencies 11 Rating Cycle 2/3 Total Number of Health Deficiencies
Provider Information Registered Nurse hours per resident per day on the weekend 0.27584 Registered Nurse hours per resident per day on the weekend
Provider Information Registered Nurse turnover — Registered Nurse turnover
Provider Information Registered Nurse turnover footnote 27 Registered Nurse turnover footnote
Provider Information Reported Licensed Staffing Hours per Resident per Day 1.59656 Reported Licensed Staffing Hours per Resident per Day
Provider Information Reported LPN Staffing Hours per Resident per Day 1.11036 Reported LPN Staffing Hours per Resident per Day
Provider Information Reported Nurse Aide Staffing Hours per Resident per Day 1.75880 Reported Nurse Aide Staffing Hours per Resident per Day
Provider Information Reported Physical Therapist Staffing Hours per Resident Per Day 0.05146 Reported Physical Therapist Staffing Hours per Resident Per Day
Provider Information Reported RN Staffing Hours per Resident per Day 0.48620 Reported RN Staffing Hours per Resident per Day
Provider Information Reported Staffing Footnote — Reported Staffing Footnote
Provider Information Reported Total Nurse Staffing Hours per Resident per Day 3.35536 Reported Total Nurse Staffing Hours per Resident per Day
Provider Information Short-Stay QM Rating 3 Short-Stay QM Rating
Provider Information Short-Stay QM Rating Footnote — Short-Stay QM Rating Footnote
Provider Information Special Focus Status — Special Focus Status
Provider Information Staffing Rating 1 Staffing Rating
Provider Information Staffing Rating Footnote — Staffing Rating Footnote
Provider Information State VA State
Provider Information Telephone Number 7578752000 Telephone Number
Provider Information Total Amount of Fines in Dollars 0.00 Total Amount of Fines in Dollars
Provider Information Total number of nurse staff hours per resident per day on the weekend 2.94347 Total number of nurse staff hours per resident per day on the weekend
Provider Information Total Number of Penalties 0 Total Number of Penalties
Provider Information Total nursing staff turnover — Total nursing staff turnover
Provider Information Total nursing staff turnover footnote 27 Total nursing staff turnover footnote
Provider Information Total Weighted Health Survey Score 169.000 Total Weighted Health Survey Score
Provider Information Urban Y Urban
Provider Information With a Resident and Family Council Both With a Resident and Family Council
Provider Information ZIP Code 23602 ZIP Code