SNF

BROOKDALE WESTLAKE HILLS

CCN: 455866 · AUSTIN, TX 78746 · Travis County

ℹ CCRC

Overview

Address
1034 LIBERTY PARK DR, AUSTIN, TX 78746
Phone
5123283775
Certified beds
90
Avg daily residents
51 (56% of beds filled)
Ownership
For-profit corporation
Provider type
Medicare
Medicare/Medicaid since
1990-01-09
Setting
Urban
1 /5
★★★★★
CMS Overall Rating

CMS 5-Star Ratings

CMS rates every Medicare/Medicaid-certified nursing home on four domains. The Overall rating is driven primarily by Health Inspection results, then adjusted up or down by Staffing and Quality Measures.

Overall Rating
Composite of Health Inspection, Staffing, and Quality Measures.
★★★★★ 1/5
Health Inspection
Based on the three most recent standard surveys, with more weight on recent results.
★★★★★ 2/5
Staffing
Weighted combination of RN and total nurse staffing hours per resident per day, case-mix adjusted.
Footnote 24.
★★★★★ 1/5
Quality Measures
15 resident-level quality measures split between long-stay and short-stay (post-acute) residents.
★★★★★ 4/5
Quality Measures breakdown
Long-Stay Quality Measures ★★★★★ 3/5
Short-Stay Quality Measures ★★★★★ 5/5

Staffing & Workforce

Direct-care staffing is the strongest operational driver of quality in nursing homes. Values are hours per resident per day, derived from payroll-based journal (PBJ) submissions. "Case-mix" adjusts for resident acuity; "Adjusted" is the CMS rating-input value.

Role Reported Case-mix expected Adjusted Federal floor
Total nurse
All nursing staff combined: RN + LPN + Aide
 4.74 4.51 4.06 ≥ 3.48
Registered Nurse (RN)
Licensed RN hours. Strongest driver of clinical outcomes.
 0.70 0.79 0.60 ≥ 0.55
Licensed Practical Nurse (LPN)
LPN/LVN hours. Often handles medication administration.
 1.36 1.00 1.17 —
Nurse aide
CNA hours. Bulk of direct resident care — bathing, feeding, mobility.
 2.67 2.72 2.29 —
Licensed (RN + LPN)
Combined licensed nurse coverage.
 2.06 — — —
Physical therapist
Rehabilitation therapist hours — important for post-acute / rehab admissions.
 0.18 — — —

Federal minimums (phasing in under the CMS 2024 minimum staffing rule) shown for reference. RN: 0.55 hrs/resident/day. Total nurse: 3.48 hrs/resident/day.

Weekend staffing

Total nurse (weekend)
4.13
hrs / resident / day
RN (weekend)
0.18
hrs / resident / day
Total nurse (adjusted, weekend)
3.54
hrs / resident / day

Weekend under-staffing is a common quality-of-care concern — adverse events are more frequent when licensed coverage drops.

Staff turnover

Total nursing staff turnover
34.7%
annual
RN turnover
55.6%
annual
Administrators departed
0
last 12 months

Resident acuity

Nursing Case-Mix Index
1.60
higher acuity than avg
Case-Mix Index Ratio
1.16
facility / state ratio

Health Inspections

CMS weights three inspection cycles to compute the Health Inspection rating: the most recent (50%), the second most recent (33%), and the oldest (17%). Each standard-survey deficiency is assigned a score based on scope and severity; complaint-survey findings and revisit scores are added to produce the cycle total.

Cycle Date Total defs. Standard Complaint Deficiency score Revisits Total score
Cycle 1 (most recent) 2025-02-14 8 6 2 36 1 36
Cycle 2/3 (prior) 2024-01-26 18 11 10 386 1 386
Total weighted health score
123.5
lower is better
Infection-control citations
0
last cycle

Deficiencies (26)

Individual survey findings. Scope/severity uses the CMS A–L matrix: letters further down the alphabet indicate greater harm and wider scope, up through J–L (immediate jeopardy).

19 D/E/F Actual harm — potential for minor
1 G/H/I Actual harm
6 J/K/L Immediate jeopardy
Tag Description Scope/Severity Survey date Corrected
0583 Keep residents' personal and medical records private and confidential. D 2025-12-03 2025-12-22
0880 Provide and implement an infection prevention and control program. D 2025-12-03 2025-12-22
0552 Ensure that residents are fully informed and understand their health status, care and treatments. D 2025-02-14 2025-03-13
0558 Reasonably accommodate the needs and preferences of each resident. D 2025-02-14 2025-03-12
0755 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. E 2025-02-14 2025-03-10
0761 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. D 2025-02-14 2025-03-10
0812 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. D 2025-02-14 2025-03-10
0880 Provide and implement an infection prevention and control program. D 2025-02-14 2025-03-04
0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. D 2024-10-14 2024-10-28
0660 Plan the resident's discharge to meet the resident's goals and needs. J 2024-05-01 2024-05-07
0655 Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted D 2024-01-26 2024-02-21
0691 Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. D 2024-01-26 2024-02-21
0693 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. D 2024-01-26 2024-02-21
0694 Provide for the safe, appropriate administration of IV fluids for a resident when needed. D 2024-01-26 2024-02-21
0695 Provide safe and appropriate respiratory care for a resident when needed. D 2024-01-26 2024-02-21
0812 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. E 2024-01-26 2024-02-21
0880 Provide and implement an infection prevention and control program. E 2024-01-26 2024-02-21
0914 Provide bedrooms that don't allow residents to see each other when privacy is needed. E 2024-01-26 2024-02-21
0607 Develop and implement policies and procedures to prevent abuse, neglect, and theft. D 2024-01-26 2024-02-21
0609 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. D 2024-01-26 2024-02-21
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. J 2024-01-26 2024-01-27
0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. J 2023-12-29 2023-12-05
0760 Ensure that residents are free from significant medication errors. J 2023-12-29 2023-12-05
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. G 2023-11-05 2023-09-02
0600 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. K 2023-08-27 2023-09-22
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. J 2023-08-27 2023-07-20

Penalties (6)

Fines issued
6
last 3 years
Total fines
$300,561
Date Type Fine amount
2023-12-29 Fine $7,446
2024-05-01 Fine $7,800
2023-11-05 Fine $9,311
2023-12-29 Fine $14,518
2024-01-26 Fine $33,758
2023-08-27 Fine $227,728

Source: CMS Nursing Home Penalties.

Financial Health (FY 2023)

Operating performance

Operating Margin
-13.3%
Total Margin
-4.7%
Occupancy Rate
96.7%
Cost per Resident Day
$28

Revenue & costs

Net Patient Revenue
$26.5M
Total Costs
$2.8M
Net Income
-$1.3M

Balance sheet

Total Assets
$25.0M
Total Liabilities
$26.9M
Fund Balance
-$1.8M
Current Ratio
0.05

Source: CMS SNF Cost Report (FY 2023). Cost report data lags by ~2 years.

Ownership & Corporate Structure

Chain: BROOKDALE SENIOR LIVING

Chain ID
93
Facilities in chain
14
Legal business name
FORT AUSTIN LIMITED PARTNERSHIP
Chain-average star ratings (for peer context)
Overall
2.9
Health
2.6
Staffing
3.2
QM
4.1

Owner / manager organizations (2)

Organization Role Association
ARC FORT AUSTIN PROPERTIES LLC LIMITED PARTNERSHIP INTEREST since 12/13/2002
ARCPI HOLDINGS INC LIMITED PARTNERSHIP INTEREST since 12/16/2002

Owner / manager individuals (17)

Name Role Association
BERTRAND, BRANDI OPERATIONAL/MANAGERIAL CONTROL since 07/22/2025
DAVID-ROSEN, CAROL OPERATIONAL/MANAGERIAL CONTROL since 07/22/2025
FRY, LIAM OPERATIONAL/MANAGERIAL CONTROL since 07/22/2025
KUSSOW, DAWN OPERATIONAL/MANAGERIAL CONTROL since 07/23/2024
LA MARRE, KEVIN OPERATIONAL/MANAGERIAL CONTROL since 01/22/2017
MACKENZIE, TODD OPERATIONAL/MANAGERIAL CONTROL since 07/22/2025
MUNOZ, ANNA OPERATIONAL/MANAGERIAL CONTROL since 02/15/2024
ODANGA, CATHERINE OPERATIONAL/MANAGERIAL CONTROL since 07/22/2025
WHITE, CHADWICK OPERATIONAL/MANAGERIAL CONTROL since 03/09/2018
BAIER, LUCINDA CORPORATE DIRECTOR since 03/09/2018
BOWMAN, KEVIN CORPORATE DIRECTOR since 10/01/2021
WHITE, CHADWICK CORPORATE DIRECTOR since 03/09/2018
BAIER, LUCINDA CORPORATE OFFICER since 04/01/2016
BOWMAN, KEVIN CORPORATE OFFICER since 10/01/2021
LA MARRE, KEVIN CORPORATE OFFICER since 01/22/2017
MUNOZ, ANNA CORPORATE OFFICER since 02/15/2024
WHITE, CHADWICK CORPORATE OFFICER since 03/09/2018

Source: CMS Nursing Home Ownership. Percent ownership is rarely disclosed — CMS only requires it for specific roles.

Facility Features

CCRC
Yes
Hospital-based
No
Resident / family council
Resident
Sprinkler systems
Yes
Abuse citation flag
No
Methodology & sources

Full methodology →

All Data

Every labeled field shipped for this facility by CMS. No national median or percentile context is available for SNFs in the current release.

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Show 112 rows
Source Metric Value Raw key
Cost Report Cost per Resident Day ($) $28 metrics.cost_per_resident_day
Cost Report Current Ratio 0.05 metrics.current_ratio
Cost Report fiscal_year 2,023 fiscal_year
Cost Report Medicare Day Share (%) 7.2% metrics.medicare_day_share
Cost Report Net Income ($) $-1,339,353 metrics.net_income
Cost Report Net Patient Revenue ($) $26,529,589 metrics.net_patient_revenue
Cost Report Occupancy Rate (%) 96.7% metrics.occupancy_rate
Cost Report Operating Margin (%) -13.3% metrics.operating_margin
Cost Report Total Assets ($) $25,044,922 metrics.total_assets
Cost Report Total Costs ($) $2,766,446 metrics.total_costs
Cost Report Total Fund Balances ($) $-1,816,621 metrics.fund_balance
Cost Report Total Liabilities ($) $26,861,543 metrics.total_liabilities
Cost Report Total Margin (%) -4.7% metrics.total_margin
Provider Information Abuse Icon N Abuse Icon
Provider Information Adjusted LPN Staffing Hours per Resident per Day 1.16597 Adjusted LPN Staffing Hours per Resident per Day
Provider Information Adjusted Nurse Aide Staffing Hours per Resident per Day 2.29190 Adjusted Nurse Aide Staffing Hours per Resident per Day
Provider Information Adjusted RN Staffing Hours per Resident per Day 0.60153 Adjusted RN Staffing Hours per Resident per Day
Provider Information Adjusted Total Nurse Staffing Hours per Resident per Day 4.05941 Adjusted Total Nurse Staffing Hours per Resident per Day
Provider Information Adjusted Weekend Total Nurse Staffing Hours per Resident per Day 3.53745 Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Administrator turnover footnote — Administrator turnover footnote
Provider Information Automatic Sprinkler Systems in All Required Areas Yes Automatic Sprinkler Systems in All Required Areas
Provider Information Average Number of Residents per Day 50.5 Average Number of Residents per Day
Provider Information Average Number of Residents per Day Footnote — Average Number of Residents per Day Footnote
Provider Information Case-Mix LPN Staffing Hours per Resident per Day 0.99992 Case-Mix LPN Staffing Hours per Resident per Day
Provider Information Case-Mix Nurse Aide Staffing Hours per Resident per Day 2.71756 Case-Mix Nurse Aide Staffing Hours per Resident per Day
Provider Information Case-Mix RN Staffing Hours per Resident per Day 0.78816 Case-Mix RN Staffing Hours per Resident per Day
Provider Information Case-Mix Total Nurse Staffing Hours per Resident per Day 4.50563 Case-Mix Total Nurse Staffing Hours per Resident per Day
Provider Information Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day 3.97124 Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Chain Average Health Inspection Rating 2.6 Chain Average Health Inspection Rating
Provider Information Chain Average Overall 5-star Rating 2.9 Chain Average Overall 5-star Rating
Provider Information Chain Average QM Rating 4.1 Chain Average QM Rating
Provider Information Chain Average Staffing Rating 3.2 Chain Average Staffing Rating
Provider Information Chain ID 93 Chain ID
Provider Information Chain Name BROOKDALE SENIOR LIVING Chain Name
Provider Information City/Town AUSTIN City/Town
Provider Information CMS Certification Number (CCN) 455866 CMS Certification Number (CCN)
Provider Information Continuing Care Retirement Community Y Continuing Care Retirement Community
Provider Information County/Parish Travis County/Parish
Provider Information Date First Approved to Provide Medicare and Medicaid Services 1990-01-09 Date First Approved to Provide Medicare and Medicaid Services
Provider Information Geocoding Footnote — Geocoding Footnote
Provider Information Health Inspection Rating 2 Health Inspection Rating
Provider Information Health Inspection Rating Footnote — Health Inspection Rating Footnote
Provider Information Latitude 30.2657 Latitude
Provider Information Legal Business Name FORT AUSTIN LIMITED PARTNERSHIP Legal Business Name
Provider Information Location 1034 LIBERTY PARK DR,AUSTIN,TX,78746 Location
Provider Information Long-Stay QM Rating 3 Long-Stay QM Rating
Provider Information Long-Stay QM Rating Footnote — Long-Stay QM Rating Footnote
Provider Information Longitude -97.788 Longitude
Provider Information Most Recent Health Inspection More Than 2 Years Ago N Most Recent Health Inspection More Than 2 Years Ago
Provider Information Number of administrators who have left the nursing home 0 Number of administrators who have left the nursing home
Provider Information Number of Certified Beds 90 Number of Certified Beds
Provider Information Number of Citations from Infection Control Inspections 0 Number of Citations from Infection Control Inspections
Provider Information Number of Facilities in Chain 14 Number of Facilities in Chain
Provider Information Number of Fines 6 Number of Fines
Provider Information Number of Payment Denials 0 Number of Payment Denials
Provider Information Nursing Case-Mix Index 1.59614 Nursing Case-Mix Index
Provider Information Nursing Case-Mix Index Ratio 1.15860 Nursing Case-Mix Index Ratio
Provider Information Overall Rating 1 Overall Rating
Provider Information Overall Rating Footnote — Overall Rating Footnote
Provider Information Ownership Type For profit - Corporation Ownership Type
Provider Information Physical Therapist Staffing Footnote — Physical Therapist Staffing Footnote
Provider Information Processing Date 2026-03-01 Processing Date
Provider Information Provider Address 1034 LIBERTY PARK DR Provider Address
Provider Information Provider Changed Ownership in Last 12 Months N Provider Changed Ownership in Last 12 Months
Provider Information Provider Name BROOKDALE WESTLAKE HILLS Provider Name
Provider Information Provider Resides in Hospital N Provider Resides in Hospital
Provider Information Provider SSA County Code 940 Provider SSA County Code
Provider Information Provider Type Medicare Provider Type
Provider Information QM Rating 4 QM Rating
Provider Information QM Rating Footnote — QM Rating Footnote
Provider Information Rating Cycle 1 Health Deficiency Score 36 Rating Cycle 1 Health Deficiency Score
Provider Information Rating Cycle 1 Health Revisit Score 0 Rating Cycle 1 Health Revisit Score
Provider Information Rating Cycle 1 Number of Complaint Health Deficiencies 2 Rating Cycle 1 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 1 Number of Health Revisits 1 Rating Cycle 1 Number of Health Revisits
Provider Information Rating Cycle 1 Number of Standard Health Deficiencies 6 Rating Cycle 1 Number of Standard Health Deficiencies
Provider Information Rating Cycle 1 Standard Survey Health Date 2025-02-14 Rating Cycle 1 Standard Survey Health Date
Provider Information Rating Cycle 1 Total Health Score 36 Rating Cycle 1 Total Health Score
Provider Information Rating Cycle 1 Total Number of Health Deficiencies 8 Rating Cycle 1 Total Number of Health Deficiencies
Provider Information Rating Cycle 2 Number of Standard Health Deficiencies 11 Rating Cycle 2 Number of Standard Health Deficiencies
Provider Information Rating Cycle 2 Standard Health Survey Date 2024-01-26 Rating Cycle 2 Standard Health Survey Date
Provider Information Rating Cycle 2/3 Health Deficiency Score 386 Rating Cycle 2/3 Health Deficiency Score
Provider Information Rating Cycle 2/3 Health Revisit Score 0 Rating Cycle 2/3 Health Revisit Score
Provider Information Rating Cycle 2/3 Number of Complaint Health Deficiencies 10 Rating Cycle 2/3 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 2/3 Number of Health Revisits 1 Rating Cycle 2/3 Number of Health Revisits
Provider Information Rating Cycle 2/3 Total Health Score 386 Rating Cycle 2/3 Total Health Score
Provider Information Rating Cycle 2/3 Total Number of Health Deficiencies 18 Rating Cycle 2/3 Total Number of Health Deficiencies
Provider Information Registered Nurse hours per resident per day on the weekend 0.18042 Registered Nurse hours per resident per day on the weekend
Provider Information Registered Nurse turnover 55.6 Registered Nurse turnover
Provider Information Registered Nurse turnover footnote — Registered Nurse turnover footnote
Provider Information Reported Licensed Staffing Hours per Resident per Day 2.06265 Reported Licensed Staffing Hours per Resident per Day
Provider Information Reported LPN Staffing Hours per Resident per Day 1.36067 Reported LPN Staffing Hours per Resident per Day
Provider Information Reported Nurse Aide Staffing Hours per Resident per Day 2.67461 Reported Nurse Aide Staffing Hours per Resident per Day
Provider Information Reported Physical Therapist Staffing Hours per Resident Per Day 0.17718 Reported Physical Therapist Staffing Hours per Resident Per Day
Provider Information Reported RN Staffing Hours per Resident per Day 0.70198 Reported RN Staffing Hours per Resident per Day
Provider Information Reported Staffing Footnote — Reported Staffing Footnote
Provider Information Reported Total Nurse Staffing Hours per Resident per Day 4.73726 Reported Total Nurse Staffing Hours per Resident per Day
Provider Information Short-Stay QM Rating 5 Short-Stay QM Rating
Provider Information Short-Stay QM Rating Footnote — Short-Stay QM Rating Footnote
Provider Information Special Focus Status — Special Focus Status
Provider Information Staffing Rating 1 Staffing Rating
Provider Information Staffing Rating Footnote 24 Staffing Rating Footnote
Provider Information State TX State
Provider Information Telephone Number 5123283775 Telephone Number
Provider Information Total Amount of Fines in Dollars 300561.00 Total Amount of Fines in Dollars
Provider Information Total number of nurse staff hours per resident per day on the weekend 4.12814 Total number of nurse staff hours per resident per day on the weekend
Provider Information Total Number of Penalties 6 Total Number of Penalties
Provider Information Total nursing staff turnover 34.7 Total nursing staff turnover
Provider Information Total nursing staff turnover footnote — Total nursing staff turnover footnote
Provider Information Total Weighted Health Survey Score 123.500 Total Weighted Health Survey Score
Provider Information Urban Y Urban
Provider Information With a Resident and Family Council Resident With a Resident and Family Council
Provider Information ZIP Code 78746 ZIP Code