SNF
PARKWAY HEALTH AND REHABILITATION CENTER
CCN: 445387 · MEMPHIS, TN 38109 · Shelby County
Overview
- Address
- 200 SOUTH PARKWAY WEST, MEMPHIS, TN 38109
- Phone
- 9019427456
- Certified beds
- 120
- Avg daily residents
- 111 (93% of beds filled)
- Ownership
- For-profit LLC
- Provider type
- Medicare and Medicaid
- Medicare/Medicaid since
- 1996-08-12
- Setting
- Urban
4 /5
★★★★★
CMS Overall Rating
CMS 5-Star Ratings
CMS rates every Medicare/Medicaid-certified nursing home on four domains. The Overall rating is driven primarily by Health Inspection results, then adjusted up or down by Staffing and Quality Measures.
Staffing & Workforce
Direct-care staffing is the strongest operational driver of quality in nursing homes. Values are hours per resident per day, derived from payroll-based journal (PBJ) submissions. "Case-mix" adjusts for resident acuity; "Adjusted" is the CMS rating-input value.
| Role | Reported | Case-mix expected | Adjusted | Federal floor | |
|---|---|---|---|---|---|
| Total nurse All nursing staff combined: RN + LPN + Aide | 3.43 | 3.99 | 3.31 | ≥ 3.48 | Below floor |
| Registered Nurse (RN) Licensed RN hours. Strongest driver of clinical outcomes. | 0.50 | 0.70 | 0.49 | ≥ 0.55 | Below floor |
| Licensed Practical Nurse (LPN) LPN/LVN hours. Often handles medication administration. | 0.81 | 0.89 | 0.79 | — | |
| Nurse aide CNA hours. Bulk of direct resident care — bathing, feeding, mobility. | 2.11 | 2.41 | 2.04 | — | |
| Licensed (RN + LPN) Combined licensed nurse coverage. | 1.32 | — | — | — | |
| Physical therapist Rehabilitation therapist hours — important for post-acute / rehab admissions. | 0.06 | — | — | — |
Federal minimums (phasing in under the CMS 2024 minimum staffing rule) shown for reference. RN: 0.55 hrs/resident/day. Total nurse: 3.48 hrs/resident/day.
Weekend staffing
Total nurse (weekend)
2.84
hrs / resident / day
RN (weekend)
0.23
hrs / resident / day
Total nurse (adjusted, weekend)
2.74
hrs / resident / day
Weekend under-staffing is a common quality-of-care concern — adverse events are more frequent when licensed coverage drops.
Staff turnover
Total nursing staff turnover
41.2%
annual
RN turnover
30.0%
annual
Administrators departed
1
last 12 months
Resident acuity
Nursing Case-Mix Index
1.41
higher acuity than avg
Case-Mix Index Ratio
1.03
facility / state ratio
Health Inspections
CMS weights three inspection cycles to compute the Health Inspection rating: the most recent (50%), the second most recent (33%), and the oldest (17%). Each standard-survey deficiency is assigned a score based on scope and severity; complaint-survey findings and revisit scores are added to produce the cycle total.
| Cycle | Date | Total defs. | Standard | Complaint | Deficiency score | Revisits | Total score |
|---|---|---|---|---|---|---|---|
| Cycle 1 (most recent) | 2025-08-05 | 4 | 4 | 0 | 16 | 1 | 16 |
| Cycle 2/3 (prior) | 2025-02-27 | 6 | 4 | 2 | 44 | 1 | 44 |
Total weighted health score
23.0
lower is better
Deficiencies (18)
Individual survey findings. Scope/severity uses the CMS A–L matrix: letters further down the alphabet indicate greater harm and wider scope, up through J–L (immediate jeopardy).
15 D/E/F Actual harm — potential for minor
3 G/H/I Actual harm
| Tag | Description | Scope/Severity | Survey date | Corrected |
|---|---|---|---|---|
| 0569 | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. | D | 2025-08-05 | 2025-09-09 |
| 0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | 2025-08-05 | 2025-09-09 |
| 0880 | Provide and implement an infection prevention and control program. | D | 2025-08-05 | 2025-09-09 |
| 0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D | 2025-08-05 | 2025-09-09 |
| 0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | 2025-02-27 | 2025-03-25 |
| 0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | 2025-02-27 | 2025-03-25 |
| 0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | 2025-02-27 | 2025-03-25 |
| 0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | 2025-02-27 | 2025-03-25 |
| 0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | 2024-08-21 | 2024-09-28 |
| 0641 | Ensure each resident receives an accurate assessment. | D | 2024-08-21 | 2024-09-28 |
| 0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | 2024-08-21 | 2024-09-28 |
| 0692 | Provide enough food/fluids to maintain a resident's health. | D | 2024-08-21 | 2024-09-28 |
| 0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | 2024-08-21 | 2024-11-02 |
| 0778 | Help the resident make transportation arrangements to and from radiology services. | D | 2024-08-21 | 2024-09-28 |
| 0880 | Provide and implement an infection prevention and control program. | D | 2024-08-21 | 2024-09-28 |
| 0919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D | 2024-08-21 | 2024-09-28 |
| 0602 | Protect each resident from the wrongful use of the resident's belongings or money. | D | 2024-08-21 | 2024-09-28 |
| 0610 | Respond appropriately to all alleged violations. | G | 2024-08-21 | 2024-09-28 |
Penalties (4)
Fines issued
2
last 3 years
Total fines
$139,562
Payment denials
2
| Date | Type | Fine amount |
|---|---|---|
| 2024-08-21 | Fine | $67,587 |
| 2023-07-05 | Fine | $71,975 |
| 2024-08-21 | Payment Denial | — |
| 2023-07-05 | Payment Denial | — |
Source: CMS Nursing Home Penalties.
Financial Health (FY 2024)
Operating performance
Operating Margin
-2.2%
Total Margin
3.2%
Occupancy Rate
84.2%
Cost per Resident Day
$37
Revenue & costs
Net Patient Revenue
$11.3M
Total Costs
$1.4M
Net Income
$387K
Balance sheet
Total Assets
$2.9M
Total Liabilities
$2.7M
Fund Balance
$214K
Current Ratio
0.84
Source: CMS SNF Cost Report (FY 2024). Cost report data lags by ~2 years.
Ownership & Corporate Structure
Chain: WELLINGTON HEALTH CARE SERVICES
- Chain ID
559- Facilities in chain
- 14
- Legal business name
- SOUTH PARKWAY ASSOCIATES LP
Chain-average star ratings (for peer context)
Overall
1.7
Health
1.9
Staffing
2.3
QM
1.8
Owner / manager organizations (4)
| Organization | Role | Association |
|---|---|---|
| WELLINGTON HEALTHCARE SERVICES LP | 5% OR GREATER DIRECT OWNERSHIP INTEREST | since 07/31/2007 |
| ANDWELL INVESTMENTS, LLC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | since 01/10/2012 |
| ELKINS ROAD ASSOCIATES LLC | GENERAL PARTNERSHIP INTEREST | since 07/31/2007 |
| WELLINGTON HEALTHCARE SERVICES LP | LIMITED PARTNERSHIP INTEREST | since 07/31/2007 |
Owner / manager individuals (6)
| Name | Role | Association |
|---|---|---|
| ANDREWS, JAMES | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | since 01/10/2012 |
| ANDREWS, JAMES | OPERATIONAL/MANAGERIAL CONTROL | since 07/30/2007 |
| ANDREWS, JAMES | CORPORATE DIRECTOR | since 07/31/2007 |
| ANDREWS, JAMES | CORPORATE OFFICER | since 07/31/2007 |
| KELMAN, MOSHE | CORPORATE OFFICER | since 07/01/2023 |
| BAILEY, TERESA | W-2 MANAGING EMPLOYEE | since 07/01/2023 |
Source: CMS Nursing Home Ownership. Percent ownership is rarely disclosed — CMS only requires it for specific roles.
Facility Features
- CCRC
- No
- Hospital-based
- No
- Resident / family council
- Resident
- Sprinkler systems
- Yes
- Abuse citation flag
- No
Methodology & sources
- Nursing Home Provider Info (
nh-provider-info), vintage 2026, downloaded 2026-04-14 , 14,703 rows. - Nursing Home Penalties (
nh-penalties), vintage 2026, downloaded 2026-04-14 , 16,915 rows. - Nursing Home Health Deficiencies (
nh-deficiencies), vintage 2026, downloaded 2026-04-14 , 418,972 rows. - Nursing Home Ownership (
nh-ownership), vintage 2026, downloaded 2026-04-14 , 160,393 rows. - Skilled Nursing Facility Cost Report (
snf-cost-report), vintage 2024, downloaded 2026-04-14 , 14,120 rows.
All Data
Every labeled field shipped for this facility by CMS. No national median or percentile context is available for SNFs in the current release.
Show 112 rows
| Source | Metric | Value | Raw key |
|---|---|---|---|
| Cost Report | Cost per Resident Day ($) | $37 | metrics.cost_per_resident_day |
| Cost Report | Current Ratio | 0.84 | metrics.current_ratio |
| Cost Report | fiscal_year | 2,024 | fiscal_year |
| Cost Report | Medicare Day Share (%) | 6.7% | metrics.medicare_day_share |
| Cost Report | Net Income ($) | $386,974 | metrics.net_income |
| Cost Report | Net Patient Revenue ($) | $11,332,209 | metrics.net_patient_revenue |
| Cost Report | Occupancy Rate (%) | 84.2% | metrics.occupancy_rate |
| Cost Report | Operating Margin (%) | -2.2% | metrics.operating_margin |
| Cost Report | Total Assets ($) | $2,925,743 | metrics.total_assets |
| Cost Report | Total Costs ($) | $1,378,015 | metrics.total_costs |
| Cost Report | Total Fund Balances ($) | $214,178 | metrics.fund_balance |
| Cost Report | Total Liabilities ($) | $2,711,565 | metrics.total_liabilities |
| Cost Report | Total Margin (%) | 3.2% | metrics.total_margin |
| Provider Information | Abuse Icon | N | Abuse Icon |
| Provider Information | Adjusted LPN Staffing Hours per Resident per Day | 0.78611 | Adjusted LPN Staffing Hours per Resident per Day |
| Provider Information | Adjusted Nurse Aide Staffing Hours per Resident per Day | 2.04076 | Adjusted Nurse Aide Staffing Hours per Resident per Day |
| Provider Information | Adjusted RN Staffing Hours per Resident per Day | 0.48754 | Adjusted RN Staffing Hours per Resident per Day |
| Provider Information | Adjusted Total Nurse Staffing Hours per Resident per Day | 3.31441 | Adjusted Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Adjusted Weekend Total Nurse Staffing Hours per Resident per Day | 2.74364 | Adjusted Weekend Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Administrator turnover footnote | — | Administrator turnover footnote |
| Provider Information | Automatic Sprinkler Systems in All Required Areas | Yes | Automatic Sprinkler Systems in All Required Areas |
| Provider Information | Average Number of Residents per Day | 111.4 | Average Number of Residents per Day |
| Provider Information | Average Number of Residents per Day Footnote | — | Average Number of Residents per Day Footnote |
| Provider Information | Case-Mix LPN Staffing Hours per Resident per Day | 0.88614 | Case-Mix LPN Staffing Hours per Resident per Day |
| Provider Information | Case-Mix Nurse Aide Staffing Hours per Resident per Day | 2.40832 | Case-Mix Nurse Aide Staffing Hours per Resident per Day |
| Provider Information | Case-Mix RN Staffing Hours per Resident per Day | 0.69847 | Case-Mix RN Staffing Hours per Resident per Day |
| Provider Information | Case-Mix Total Nurse Staffing Hours per Resident per Day | 3.99293 | Case-Mix Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day | 3.51935 | Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Chain Average Health Inspection Rating | 1.9 | Chain Average Health Inspection Rating |
| Provider Information | Chain Average Overall 5-star Rating | 1.7 | Chain Average Overall 5-star Rating |
| Provider Information | Chain Average QM Rating | 1.8 | Chain Average QM Rating |
| Provider Information | Chain Average Staffing Rating | 2.3 | Chain Average Staffing Rating |
| Provider Information | Chain ID | 559 | Chain ID |
| Provider Information | Chain Name | WELLINGTON HEALTH CARE SERVICES | Chain Name |
| Provider Information | City/Town | MEMPHIS | City/Town |
| Provider Information | CMS Certification Number (CCN) | 445387 | CMS Certification Number (CCN) |
| Provider Information | Continuing Care Retirement Community | N | Continuing Care Retirement Community |
| Provider Information | County/Parish | Shelby | County/Parish |
| Provider Information | Date First Approved to Provide Medicare and Medicaid Services | 1996-08-12 | Date First Approved to Provide Medicare and Medicaid Services |
| Provider Information | Geocoding Footnote | 22 | Geocoding Footnote |
| Provider Information | Health Inspection Rating | 4 | Health Inspection Rating |
| Provider Information | Health Inspection Rating Footnote | — | Health Inspection Rating Footnote |
| Provider Information | Latitude | 35.0469 | Latitude |
| Provider Information | Legal Business Name | SOUTH PARKWAY ASSOCIATES LP | Legal Business Name |
| Provider Information | Location | 200 SOUTH PARKWAY WEST,MEMPHIS,TN,38109 | Location |
| Provider Information | Long-Stay QM Rating | 4 | Long-Stay QM Rating |
| Provider Information | Long-Stay QM Rating Footnote | — | Long-Stay QM Rating Footnote |
| Provider Information | Longitude | -90.068 | Longitude |
| Provider Information | Most Recent Health Inspection More Than 2 Years Ago | N | Most Recent Health Inspection More Than 2 Years Ago |
| Provider Information | Number of administrators who have left the nursing home | 1 | Number of administrators who have left the nursing home |
| Provider Information | Number of Certified Beds | 120 | Number of Certified Beds |
| Provider Information | Number of Citations from Infection Control Inspections | — | Number of Citations from Infection Control Inspections |
| Provider Information | Number of Facilities in Chain | 14 | Number of Facilities in Chain |
| Provider Information | Number of Fines | 2 | Number of Fines |
| Provider Information | Number of Payment Denials | 2 | Number of Payment Denials |
| Provider Information | Nursing Case-Mix Index | 1.41452 | Nursing Case-Mix Index |
| Provider Information | Nursing Case-Mix Index Ratio | 1.02676 | Nursing Case-Mix Index Ratio |
| Provider Information | Overall Rating | 4 | Overall Rating |
| Provider Information | Overall Rating Footnote | — | Overall Rating Footnote |
| Provider Information | Ownership Type | For profit - Limited Liability company | Ownership Type |
| Provider Information | Physical Therapist Staffing Footnote | — | Physical Therapist Staffing Footnote |
| Provider Information | Processing Date | 2026-03-01 | Processing Date |
| Provider Information | Provider Address | 200 SOUTH PARKWAY WEST | Provider Address |
| Provider Information | Provider Changed Ownership in Last 12 Months | N | Provider Changed Ownership in Last 12 Months |
| Provider Information | Provider Name | PARKWAY HEALTH AND REHABILITATION CENTER | Provider Name |
| Provider Information | Provider Resides in Hospital | N | Provider Resides in Hospital |
| Provider Information | Provider SSA County Code | 780 | Provider SSA County Code |
| Provider Information | Provider Type | Medicare and Medicaid | Provider Type |
| Provider Information | QM Rating | 4 | QM Rating |
| Provider Information | QM Rating Footnote | — | QM Rating Footnote |
| Provider Information | Rating Cycle 1 Health Deficiency Score | 16 | Rating Cycle 1 Health Deficiency Score |
| Provider Information | Rating Cycle 1 Health Revisit Score | 0 | Rating Cycle 1 Health Revisit Score |
| Provider Information | Rating Cycle 1 Number of Complaint Health Deficiencies | 0 | Rating Cycle 1 Number of Complaint Health Deficiencies |
| Provider Information | Rating Cycle 1 Number of Health Revisits | 1 | Rating Cycle 1 Number of Health Revisits |
| Provider Information | Rating Cycle 1 Number of Standard Health Deficiencies | 4 | Rating Cycle 1 Number of Standard Health Deficiencies |
| Provider Information | Rating Cycle 1 Standard Survey Health Date | 2025-08-05 | Rating Cycle 1 Standard Survey Health Date |
| Provider Information | Rating Cycle 1 Total Health Score | 16 | Rating Cycle 1 Total Health Score |
| Provider Information | Rating Cycle 1 Total Number of Health Deficiencies | 4 | Rating Cycle 1 Total Number of Health Deficiencies |
| Provider Information | Rating Cycle 2 Number of Standard Health Deficiencies | 4 | Rating Cycle 2 Number of Standard Health Deficiencies |
| Provider Information | Rating Cycle 2 Standard Health Survey Date | 2025-02-27 | Rating Cycle 2 Standard Health Survey Date |
| Provider Information | Rating Cycle 2/3 Health Deficiency Score | 44 | Rating Cycle 2/3 Health Deficiency Score |
| Provider Information | Rating Cycle 2/3 Health Revisit Score | 0 | Rating Cycle 2/3 Health Revisit Score |
| Provider Information | Rating Cycle 2/3 Number of Complaint Health Deficiencies | 2 | Rating Cycle 2/3 Number of Complaint Health Deficiencies |
| Provider Information | Rating Cycle 2/3 Number of Health Revisits | 1 | Rating Cycle 2/3 Number of Health Revisits |
| Provider Information | Rating Cycle 2/3 Total Health Score | 44 | Rating Cycle 2/3 Total Health Score |
| Provider Information | Rating Cycle 2/3 Total Number of Health Deficiencies | 6 | Rating Cycle 2/3 Total Number of Health Deficiencies |
| Provider Information | Registered Nurse hours per resident per day on the weekend | 0.22662 | Registered Nurse hours per resident per day on the weekend |
| Provider Information | Registered Nurse turnover | 30.0 | Registered Nurse turnover |
| Provider Information | Registered Nurse turnover footnote | — | Registered Nurse turnover footnote |
| Provider Information | Reported Licensed Staffing Hours per Resident per Day | 1.31720 | Reported Licensed Staffing Hours per Resident per Day |
| Provider Information | Reported LPN Staffing Hours per Resident per Day | 0.81298 | Reported LPN Staffing Hours per Resident per Day |
| Provider Information | Reported Nurse Aide Staffing Hours per Resident per Day | 2.11054 | Reported Nurse Aide Staffing Hours per Resident per Day |
| Provider Information | Reported Physical Therapist Staffing Hours per Resident Per Day | 0.06420 | Reported Physical Therapist Staffing Hours per Resident Per Day |
| Provider Information | Reported RN Staffing Hours per Resident per Day | 0.50421 | Reported RN Staffing Hours per Resident per Day |
| Provider Information | Reported Staffing Footnote | — | Reported Staffing Footnote |
| Provider Information | Reported Total Nurse Staffing Hours per Resident per Day | 3.42773 | Reported Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Short-Stay QM Rating | 5 | Short-Stay QM Rating |
| Provider Information | Short-Stay QM Rating Footnote | — | Short-Stay QM Rating Footnote |
| Provider Information | Special Focus Status | — | Special Focus Status |
| Provider Information | Staffing Rating | 2 | Staffing Rating |
| Provider Information | Staffing Rating Footnote | — | Staffing Rating Footnote |
| Provider Information | State | TN | State |
| Provider Information | Telephone Number | 9019427456 | Telephone Number |
| Provider Information | Total Amount of Fines in Dollars | 139562.00 | Total Amount of Fines in Dollars |
| Provider Information | Total number of nurse staff hours per resident per day on the weekend | 2.83744 | Total number of nurse staff hours per resident per day on the weekend |
| Provider Information | Total Number of Penalties | 4 | Total Number of Penalties |
| Provider Information | Total nursing staff turnover | 41.2 | Total nursing staff turnover |
| Provider Information | Total nursing staff turnover footnote | — | Total nursing staff turnover footnote |
| Provider Information | Total Weighted Health Survey Score | 23.000 | Total Weighted Health Survey Score |
| Provider Information | Urban | Y | Urban |
| Provider Information | With a Resident and Family Council | Resident | With a Resident and Family Council |
| Provider Information | ZIP Code | 38109 | ZIP Code |