SNF
WHITES CREEK WELLNESS AND REHABILITATION CENTER
CCN: 445281 · WHITES CREEK, TN 37189 · Davidson County
Inspection > 2 years ago
Overview
- Address
- 3425 KNIGHT DRIVE, WHITES CREEK, TN 37189
- Phone
- 6158762754
- Certified beds
- 127
- Avg daily residents
- 110 (87% of beds filled)
- Ownership
- For-profit LLC
- Provider type
- Medicare and Medicaid
- Medicare/Medicaid since
- 1992-05-04
- Setting
- Urban
4 /5
★★★★★
CMS Overall Rating
CMS 5-Star Ratings
CMS rates every Medicare/Medicaid-certified nursing home on four domains. The Overall rating is driven primarily by Health Inspection results, then adjusted up or down by Staffing and Quality Measures.
Staffing & Workforce
Direct-care staffing is the strongest operational driver of quality in nursing homes. Values are hours per resident per day, derived from payroll-based journal (PBJ) submissions. "Case-mix" adjusts for resident acuity; "Adjusted" is the CMS rating-input value.
| Role | Reported | Case-mix expected | Adjusted | Federal floor | |
|---|---|---|---|---|---|
| Total nurse All nursing staff combined: RN + LPN + Aide | 3.42 | 4.41 | 3.00 | ≥ 3.48 | Below floor |
| Registered Nurse (RN) Licensed RN hours. Strongest driver of clinical outcomes. | 0.36 | 0.77 | 0.32 | ≥ 0.55 | Below floor |
| Licensed Practical Nurse (LPN) LPN/LVN hours. Often handles medication administration. | 0.86 | 0.98 | 0.75 | — | |
| Nurse aide CNA hours. Bulk of direct resident care — bathing, feeding, mobility. | 2.20 | 2.66 | 1.93 | — | |
| Licensed (RN + LPN) Combined licensed nurse coverage. | 1.22 | — | — | — | |
| Physical therapist Rehabilitation therapist hours — important for post-acute / rehab admissions. | 0.04 | — | — | — |
Federal minimums (phasing in under the CMS 2024 minimum staffing rule) shown for reference. RN: 0.55 hrs/resident/day. Total nurse: 3.48 hrs/resident/day.
Weekend staffing
Total nurse (weekend)
2.95
hrs / resident / day
RN (weekend)
0.23
hrs / resident / day
Total nurse (adjusted, weekend)
2.58
hrs / resident / day
Weekend under-staffing is a common quality-of-care concern — adverse events are more frequent when licensed coverage drops.
Staff turnover
Total nursing staff turnover
52.3%
annual
RN turnover
81.3%
annual
Administrators departed
0
last 12 months
Resident acuity
Nursing Case-Mix Index
1.56
higher acuity than avg
Case-Mix Index Ratio
1.13
facility / state ratio
Health Inspections
CMS weights three inspection cycles to compute the Health Inspection rating: the most recent (50%), the second most recent (33%), and the oldest (17%). Each standard-survey deficiency is assigned a score based on scope and severity; complaint-survey findings and revisit scores are added to produce the cycle total.
| Cycle | Date | Total defs. | Standard | Complaint | Deficiency score | Revisits | Total score |
|---|---|---|---|---|---|---|---|
| Cycle 1 (most recent) | 2021-07-14 | 3 | 3 | 0 | 12 | 1 | 12 |
| Cycle 2/3 (prior) | 2019-03-20 | 13 | 4 | 9 | 52 | 1 | 52 |
Total weighted health score
22.0
lower is better
Deficiencies (32)
Individual survey findings. Scope/severity uses the CMS A–L matrix: letters further down the alphabet indicate greater harm and wider scope, up through J–L (immediate jeopardy).
27 D/E/F Actual harm — potential for minor
5 J/K/L Immediate jeopardy
| Tag | Description | Scope/Severity | Survey date | Corrected |
|---|---|---|---|---|
| 0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | 2024-03-12 | 2024-04-05 |
| 0602 | Protect each resident from the wrongful use of the resident's belongings or money. | D | 2024-03-12 | 2024-04-05 |
| 0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | 2024-03-12 | 2024-04-05 |
| 0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | 2024-03-12 | 2024-04-05 |
| 0760 | Ensure that residents are free from significant medication errors. | D | 2024-03-12 | 2024-04-05 |
| 0880 | Provide and implement an infection prevention and control program. | D | 2024-03-12 | 2024-04-05 |
| 0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | 2023-09-13 | 2023-09-19 |
| 0610 | Respond appropriately to all alleged violations. | D | 2023-09-13 | 2023-09-19 |
| 0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | 2023-03-14 | 2023-05-12 |
| 0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | 2021-07-14 | 2021-09-02 |
| 0558 | Reasonably accommodate the needs and preferences of each resident. | D | 2021-07-14 | 2021-09-02 |
| 0909 | Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. | D | 2021-07-14 | 2021-09-02 |
| 0558 | Reasonably accommodate the needs and preferences of each resident. | D | 2019-03-20 | 2019-04-27 |
| 0641 | Ensure each resident receives an accurate assessment. | D | 2019-03-20 | 2019-04-27 |
| 0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | 2019-03-20 | 2019-04-27 |
| 0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | 2019-03-20 | 2019-04-27 |
| 0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | J | 2018-03-02 | 2018-03-20 |
| 0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | 2018-03-02 | 2018-03-20 |
| 0602 | Protect each resident from the wrongful use of the resident's belongings or money. | D | 2018-03-02 | 2018-03-20 |
| 0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | 2018-03-02 | 2018-03-20 |
| 0636 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | D | 2018-03-02 | 2018-03-20 |
| 0641 | Ensure each resident receives an accurate assessment. | J | 2018-03-02 | 2018-03-20 |
| 0642 | Ensure a qualified health professional conducts resident assessments. | D | 2018-03-02 | 2018-03-20 |
| 0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | 2018-03-02 | 2018-03-20 |
| 0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | 2018-03-02 | 2018-03-20 |
| 0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | 2018-03-02 | 2018-03-20 |
| 0697 | Provide safe, appropriate pain management for a resident who requires such services. | J | 2018-03-02 | 2018-03-20 |
| 0727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | F | 2018-03-02 | 2018-03-20 |
| 0744 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. | D | 2018-03-02 | 2018-03-20 |
| 0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | 2018-03-02 | 2018-03-20 |
| 0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | 2018-03-02 | 2018-03-20 |
| 0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | J | 2018-03-02 | 2018-03-20 |
Financial Health (FY 2023)
Payer mix (share of resident days)
Medicare 4.3% Medicaid 71.1% Other 24.5%
Operating performance
Operating Margin
8.5%
Total Margin
22.1%
Occupancy Rate
89.0%
Cost per Resident Day
$34
Revenue & costs
Net Patient Revenue
$13.2M
Total Costs
$1.4M
Net Income
$3.4M
Balance sheet
Total Assets
$8.5M
Total Liabilities
$1.7M
Fund Balance
$6.8M
Current Ratio
4.50
Source: CMS SNF Cost Report (FY 2023). Cost report data lags by ~2 years.
Ownership & Corporate Structure
Chain: AHAVA HEALTHCARE
- Chain ID
17- Facilities in chain
- 15
- Legal business name
- WHITES CREEK OPERATING GROUP LLC
Chain-average star ratings (for peer context)
Overall
2.5
Health
2.6
Staffing
1.9
QM
3.1
Owner / manager organizations (4)
| Organization | Role | Association |
|---|---|---|
| WHITES CREEK HOLDCO LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | since 06/01/2019 |
| ECM HOLDINGS LLC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | since 06/01/2019 |
| PHILIPSON FAMILY LIMITED LIABILITY COMPANY, LLC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | since 06/01/2019 |
| VNB NEW YORK LLC | 5% OR GREATER SECURITY INTEREST | since 06/01/2019 |
Owner / manager individuals (8)
| Name | Role | Association |
|---|---|---|
| EISEN, MENASHE | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | since 06/01/2019 |
| LABIN, SHIYA | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | since 06/01/2019 |
| NEUMAN, BENJAMIN | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | since 06/01/2019 |
| NIEDERMAN, ANSHEL | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | since 06/01/2019 |
| PHILIPSON, BENT | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | since 06/01/2019 |
| NIEDERMAN, ANSHEL | CORPORATE OFFICER | since 06/01/2019 |
| LEECH, TRACIE | W-2 MANAGING EMPLOYEE | since 06/01/2019 |
| MCGOVERN, BENJAMIN | W-2 MANAGING EMPLOYEE | since 06/01/2019 |
Source: CMS Nursing Home Ownership. Percent ownership is rarely disclosed — CMS only requires it for specific roles.
Facility Features
- CCRC
- No
- Hospital-based
- No
- Resident / family council
- Resident
- Sprinkler systems
- Yes
- Abuse citation flag
- No
Methodology & sources
- Nursing Home Provider Info (
nh-provider-info), vintage 2026, downloaded 2026-04-14 , 14,703 rows. - Nursing Home Health Deficiencies (
nh-deficiencies), vintage 2026, downloaded 2026-04-14 , 418,972 rows. - Nursing Home Ownership (
nh-ownership), vintage 2026, downloaded 2026-04-14 , 160,393 rows. - Skilled Nursing Facility Cost Report (
snf-cost-report), vintage 2023, downloaded 2026-04-14 , 14,120 rows.
All Data
Every labeled field shipped for this facility by CMS. No national median or percentile context is available for SNFs in the current release.
Show 113 rows
| Source | Metric | Value | Raw key |
|---|---|---|---|
| Cost Report | Cost per Resident Day ($) | $34 | metrics.cost_per_resident_day |
| Cost Report | Current Ratio | 4.50 | metrics.current_ratio |
| Cost Report | fiscal_year | 2,023 | fiscal_year |
| Cost Report | Medicaid Day Share (%) | 71.1% | metrics.medicaid_day_share |
| Cost Report | Medicare Day Share (%) | 4.3% | metrics.medicare_day_share |
| Cost Report | Net Income ($) | $3,423,176 | metrics.net_income |
| Cost Report | Net Patient Revenue ($) | $13,185,126 | metrics.net_patient_revenue |
| Cost Report | Occupancy Rate (%) | 89.0% | metrics.occupancy_rate |
| Cost Report | Operating Margin (%) | 8.5% | metrics.operating_margin |
| Cost Report | Total Assets ($) | $8,472,418 | metrics.total_assets |
| Cost Report | Total Costs ($) | $1,411,479 | metrics.total_costs |
| Cost Report | Total Fund Balances ($) | $6,767,744 | metrics.fund_balance |
| Cost Report | Total Liabilities ($) | $1,704,674 | metrics.total_liabilities |
| Cost Report | Total Margin (%) | 22.1% | metrics.total_margin |
| Provider Information | Abuse Icon | N | Abuse Icon |
| Provider Information | Adjusted LPN Staffing Hours per Resident per Day | 0.75219 | Adjusted LPN Staffing Hours per Resident per Day |
| Provider Information | Adjusted Nurse Aide Staffing Hours per Resident per Day | 1.92502 | Adjusted Nurse Aide Staffing Hours per Resident per Day |
| Provider Information | Adjusted RN Staffing Hours per Resident per Day | 0.31847 | Adjusted RN Staffing Hours per Resident per Day |
| Provider Information | Adjusted Total Nurse Staffing Hours per Resident per Day | 2.99568 | Adjusted Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Adjusted Weekend Total Nurse Staffing Hours per Resident per Day | 2.58327 | Adjusted Weekend Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Administrator turnover footnote | — | Administrator turnover footnote |
| Provider Information | Automatic Sprinkler Systems in All Required Areas | Yes | Automatic Sprinkler Systems in All Required Areas |
| Provider Information | Average Number of Residents per Day | 110.0 | Average Number of Residents per Day |
| Provider Information | Average Number of Residents per Day Footnote | — | Average Number of Residents per Day Footnote |
| Provider Information | Case-Mix LPN Staffing Hours per Resident per Day | 0.97907 | Case-Mix LPN Staffing Hours per Resident per Day |
| Provider Information | Case-Mix Nurse Aide Staffing Hours per Resident per Day | 2.66090 | Case-Mix Nurse Aide Staffing Hours per Resident per Day |
| Provider Information | Case-Mix RN Staffing Hours per Resident per Day | 0.77172 | Case-Mix RN Staffing Hours per Resident per Day |
| Provider Information | Case-Mix Total Nurse Staffing Hours per Resident per Day | 4.41170 | Case-Mix Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day | 3.88845 | Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Chain Average Health Inspection Rating | 2.6 | Chain Average Health Inspection Rating |
| Provider Information | Chain Average Overall 5-star Rating | 2.5 | Chain Average Overall 5-star Rating |
| Provider Information | Chain Average QM Rating | 3.1 | Chain Average QM Rating |
| Provider Information | Chain Average Staffing Rating | 1.9 | Chain Average Staffing Rating |
| Provider Information | Chain ID | 17 | Chain ID |
| Provider Information | Chain Name | AHAVA HEALTHCARE | Chain Name |
| Provider Information | City/Town | WHITES CREEK | City/Town |
| Provider Information | CMS Certification Number (CCN) | 445281 | CMS Certification Number (CCN) |
| Provider Information | Continuing Care Retirement Community | N | Continuing Care Retirement Community |
| Provider Information | County/Parish | Davidson | County/Parish |
| Provider Information | Date First Approved to Provide Medicare and Medicaid Services | 1992-05-04 | Date First Approved to Provide Medicare and Medicaid Services |
| Provider Information | Geocoding Footnote | — | Geocoding Footnote |
| Provider Information | Health Inspection Rating | 4 | Health Inspection Rating |
| Provider Information | Health Inspection Rating Footnote | — | Health Inspection Rating Footnote |
| Provider Information | Latitude | 36.2418 | Latitude |
| Provider Information | Legal Business Name | WHITES CREEK OPERATING GROUP LLC | Legal Business Name |
| Provider Information | Location | 3425 KNIGHT DRIVE,WHITES CREEK,TN,37189 | Location |
| Provider Information | Long-Stay QM Rating | 5 | Long-Stay QM Rating |
| Provider Information | Long-Stay QM Rating Footnote | — | Long-Stay QM Rating Footnote |
| Provider Information | Longitude | -86.802 | Longitude |
| Provider Information | Most Recent Health Inspection More Than 2 Years Ago | Y | Most Recent Health Inspection More Than 2 Years Ago |
| Provider Information | Number of administrators who have left the nursing home | 0 | Number of administrators who have left the nursing home |
| Provider Information | Number of Certified Beds | 127 | Number of Certified Beds |
| Provider Information | Number of Citations from Infection Control Inspections | — | Number of Citations from Infection Control Inspections |
| Provider Information | Number of Facilities in Chain | 15 | Number of Facilities in Chain |
| Provider Information | Number of Fines | 0 | Number of Fines |
| Provider Information | Number of Payment Denials | 0 | Number of Payment Denials |
| Provider Information | Nursing Case-Mix Index | 1.56287 | Nursing Case-Mix Index |
| Provider Information | Nursing Case-Mix Index Ratio | 1.13445 | Nursing Case-Mix Index Ratio |
| Provider Information | Overall Rating | 4 | Overall Rating |
| Provider Information | Overall Rating Footnote | — | Overall Rating Footnote |
| Provider Information | Ownership Type | For profit - Limited Liability company | Ownership Type |
| Provider Information | Physical Therapist Staffing Footnote | — | Physical Therapist Staffing Footnote |
| Provider Information | Processing Date | 2026-03-01 | Processing Date |
| Provider Information | Provider Address | 3425 KNIGHT DRIVE | Provider Address |
| Provider Information | Provider Changed Ownership in Last 12 Months | N | Provider Changed Ownership in Last 12 Months |
| Provider Information | Provider Name | WHITES CREEK WELLNESS AND REHABILITATION CENTER | Provider Name |
| Provider Information | Provider Resides in Hospital | N | Provider Resides in Hospital |
| Provider Information | Provider SSA County Code | 180 | Provider SSA County Code |
| Provider Information | Provider Type | Medicare and Medicaid | Provider Type |
| Provider Information | QM Rating | 5 | QM Rating |
| Provider Information | QM Rating Footnote | — | QM Rating Footnote |
| Provider Information | Rating Cycle 1 Health Deficiency Score | 12 | Rating Cycle 1 Health Deficiency Score |
| Provider Information | Rating Cycle 1 Health Revisit Score | 0 | Rating Cycle 1 Health Revisit Score |
| Provider Information | Rating Cycle 1 Number of Complaint Health Deficiencies | 0 | Rating Cycle 1 Number of Complaint Health Deficiencies |
| Provider Information | Rating Cycle 1 Number of Health Revisits | 1 | Rating Cycle 1 Number of Health Revisits |
| Provider Information | Rating Cycle 1 Number of Standard Health Deficiencies | 3 | Rating Cycle 1 Number of Standard Health Deficiencies |
| Provider Information | Rating Cycle 1 Standard Survey Health Date | 2021-07-14 | Rating Cycle 1 Standard Survey Health Date |
| Provider Information | Rating Cycle 1 Total Health Score | 12 | Rating Cycle 1 Total Health Score |
| Provider Information | Rating Cycle 1 Total Number of Health Deficiencies | 3 | Rating Cycle 1 Total Number of Health Deficiencies |
| Provider Information | Rating Cycle 2 Number of Standard Health Deficiencies | 4 | Rating Cycle 2 Number of Standard Health Deficiencies |
| Provider Information | Rating Cycle 2 Standard Health Survey Date | 2019-03-20 | Rating Cycle 2 Standard Health Survey Date |
| Provider Information | Rating Cycle 2/3 Health Deficiency Score | 52 | Rating Cycle 2/3 Health Deficiency Score |
| Provider Information | Rating Cycle 2/3 Health Revisit Score | 0 | Rating Cycle 2/3 Health Revisit Score |
| Provider Information | Rating Cycle 2/3 Number of Complaint Health Deficiencies | 9 | Rating Cycle 2/3 Number of Complaint Health Deficiencies |
| Provider Information | Rating Cycle 2/3 Number of Health Revisits | 1 | Rating Cycle 2/3 Number of Health Revisits |
| Provider Information | Rating Cycle 2/3 Total Health Score | 52 | Rating Cycle 2/3 Total Health Score |
| Provider Information | Rating Cycle 2/3 Total Number of Health Deficiencies | 13 | Rating Cycle 2/3 Total Number of Health Deficiencies |
| Provider Information | Registered Nurse hours per resident per day on the weekend | 0.23359 | Registered Nurse hours per resident per day on the weekend |
| Provider Information | Registered Nurse turnover | 81.3 | Registered Nurse turnover |
| Provider Information | Registered Nurse turnover footnote | — | Registered Nurse turnover footnote |
| Provider Information | Reported Licensed Staffing Hours per Resident per Day | 1.22340 | Reported Licensed Staffing Hours per Resident per Day |
| Provider Information | Reported LPN Staffing Hours per Resident per Day | 0.85949 | Reported LPN Staffing Hours per Resident per Day |
| Provider Information | Reported Nurse Aide Staffing Hours per Resident per Day | 2.19962 | Reported Nurse Aide Staffing Hours per Resident per Day |
| Provider Information | Reported Physical Therapist Staffing Hours per Resident Per Day | 0.04377 | Reported Physical Therapist Staffing Hours per Resident Per Day |
| Provider Information | Reported RN Staffing Hours per Resident per Day | 0.36390 | Reported RN Staffing Hours per Resident per Day |
| Provider Information | Reported Staffing Footnote | — | Reported Staffing Footnote |
| Provider Information | Reported Total Nurse Staffing Hours per Resident per Day | 3.42302 | Reported Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Short-Stay QM Rating | 4 | Short-Stay QM Rating |
| Provider Information | Short-Stay QM Rating Footnote | — | Short-Stay QM Rating Footnote |
| Provider Information | Special Focus Status | — | Special Focus Status |
| Provider Information | Staffing Rating | 1 | Staffing Rating |
| Provider Information | Staffing Rating Footnote | — | Staffing Rating Footnote |
| Provider Information | State | TN | State |
| Provider Information | Telephone Number | 6158762754 | Telephone Number |
| Provider Information | Total Amount of Fines in Dollars | 0.00 | Total Amount of Fines in Dollars |
| Provider Information | Total number of nurse staff hours per resident per day on the weekend | 2.95178 | Total number of nurse staff hours per resident per day on the weekend |
| Provider Information | Total Number of Penalties | 0 | Total Number of Penalties |
| Provider Information | Total nursing staff turnover | 52.3 | Total nursing staff turnover |
| Provider Information | Total nursing staff turnover footnote | — | Total nursing staff turnover footnote |
| Provider Information | Total Weighted Health Survey Score | 22.000 | Total Weighted Health Survey Score |
| Provider Information | Urban | Y | Urban |
| Provider Information | With a Resident and Family Council | Resident | With a Resident and Family Council |
| Provider Information | ZIP Code | 37189 | ZIP Code |