SNF
BARCLAY FRIENDS
CCN: 395848 · WEST CHESTER, PA 19380 · Chester County
CCRC
Overview
- Address
- 700 NORTH FRANKLIN, WEST CHESTER, PA 19380
- Phone
- 6106965211
- Certified beds
- 64
- Avg daily residents
- 62 (97% of beds filled)
- Ownership
- Non-profit corporation
- Provider type
- Medicare and Medicaid
- Medicare/Medicaid since
- 1991-04-23
- Setting
- Urban
4 /5
★★★★★
CMS Overall Rating
CMS 5-Star Ratings
CMS rates every Medicare/Medicaid-certified nursing home on four domains. The Overall rating is driven primarily by Health Inspection results, then adjusted up or down by Staffing and Quality Measures.
Staffing & Workforce
Direct-care staffing is the strongest operational driver of quality in nursing homes. Values are hours per resident per day, derived from payroll-based journal (PBJ) submissions. "Case-mix" adjusts for resident acuity; "Adjusted" is the CMS rating-input value.
| Role | Reported | Case-mix expected | Adjusted | Federal floor | |
|---|---|---|---|---|---|
| Total nurse All nursing staff combined: RN + LPN + Aide | 4.44 | 3.67 | 4.68 | ≥ 3.48 | |
| Registered Nurse (RN) Licensed RN hours. Strongest driver of clinical outcomes. | 0.99 | 0.64 | 1.04 | ≥ 0.55 | |
| Licensed Practical Nurse (LPN) LPN/LVN hours. Often handles medication administration. | 0.80 | 0.81 | 0.84 | — | |
| Nurse aide CNA hours. Bulk of direct resident care — bathing, feeding, mobility. | 2.66 | 2.21 | 2.80 | — | |
| Licensed (RN + LPN) Combined licensed nurse coverage. | 1.79 | — | — | — | |
| Physical therapist Rehabilitation therapist hours — important for post-acute / rehab admissions. | 0.05 | — | — | — |
Federal minimums (phasing in under the CMS 2024 minimum staffing rule) shown for reference. RN: 0.55 hrs/resident/day. Total nurse: 3.48 hrs/resident/day.
Weekend staffing
Total nurse (weekend)
4.20
hrs / resident / day
RN (weekend)
0.97
hrs / resident / day
Total nurse (adjusted, weekend)
4.42
hrs / resident / day
Weekend under-staffing is a common quality-of-care concern — adverse events are more frequent when licensed coverage drops.
Resident acuity
Nursing Case-Mix Index
1.30
higher acuity than avg
Case-Mix Index Ratio
0.94
facility / state ratio
Health Inspections
CMS weights three inspection cycles to compute the Health Inspection rating: the most recent (50%), the second most recent (33%), and the oldest (17%). Each standard-survey deficiency is assigned a score based on scope and severity; complaint-survey findings and revisit scores are added to produce the cycle total.
| Cycle | Date | Total defs. | Standard | Complaint | Deficiency score | Revisits | Total score |
|---|---|---|---|---|---|---|---|
| Cycle 1 (most recent) | 2025-06-13 | 1 | 1 | 0 | 16 | 0 | 16 |
| Cycle 2/3 (prior) | 2024-05-17 | 0 | 0 | 0 | 0 | 0 | 0 |
Total weighted health score
12.0
lower is better
Infection-control citations
0
last cycle
Deficiencies (1)
Individual survey findings. Scope/severity uses the CMS A–L matrix: letters further down the alphabet indicate greater harm and wider scope, up through J–L (immediate jeopardy).
1 D/E/F Actual harm — potential for minor
| Tag | Description | Scope/Severity | Survey date | Corrected |
|---|---|---|---|---|
| 0851 | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. | F | 2025-06-13 | 2025-08-01 |
Penalties (1)
Fines issued
1
last 3 years
Total fines
$9,440
| Date | Type | Fine amount |
|---|---|---|
| 2023-06-12 | Fine | $9,440 |
Source: CMS Nursing Home Penalties.
Financial Health (FY 2023)
Payer mix (share of resident days)
Medicare 7.1% Medicaid 16.9% Other 76.0%
Operating performance
Operating Margin
-7.8%
Total Margin
3.4%
Occupancy Rate
83.9%
Cost per Resident Day
$29
Revenue & costs
Net Patient Revenue
$19.0M
Total Costs
$1.5M
Net Income
$724K
Balance sheet
Total Assets
$53.9M
Total Liabilities
$20.3M
Fund Balance
$33.7M
Current Ratio
14.35
Source: CMS SNF Cost Report (FY 2023). Cost report data lags by ~2 years.
Ownership & Corporate Structure
Chain: KENDAL
- Chain ID
653- Facilities in chain
- 7
- Legal business name
- BARCLAY FRIENDS
Chain-average star ratings (for peer context)
Overall
4.4
Health
3.9
Staffing
4.7
QM
3.7
Owner / manager organizations (7)
| Organization | Role | Association |
|---|---|---|
| FUNCTIONAL PATHWAYS OF TENNESSEE LLC | GENERAL PARTNERSHIP INTEREST | since 03/05/2024 |
| PEACE CHURCH RISK RETENTION GROUP | GENERAL PARTNERSHIP INTEREST | since 04/01/2020 |
| RKL LLP | GENERAL PARTNERSHIP INTEREST | since 01/01/2025 |
| THE KENDAL CORPORATION | GENERAL PARTNERSHIP INTEREST | since 01/01/1991 |
| WILMINGTON TRUST COMPANY | GENERAL PARTNERSHIP INTEREST | since 12/22/2009 |
| BARCLAY FRIENDS | OPERATIONAL/MANAGERIAL CONTROL | since 07/01/2014 |
| THE KENDAL CORPORATION | OPERATIONAL/MANAGERIAL CONTROL | since 01/01/1991 |
Owner / manager individuals (17)
| Name | Role | Association |
|---|---|---|
| LAWRENCE, THOMAS | GENERAL PARTNERSHIP INTEREST | since 02/01/2019 |
| SANTANGELO, MARIA | OPERATIONAL/MANAGERIAL CONTROL | since 04/03/2024 |
| BOYD, TIMOTHY | CORPORATE DIRECTOR | since 01/01/2024 |
| CHARTER, DAVID | CORPORATE DIRECTOR | since 01/01/2024 |
| DAVIS, MATTHEW | CORPORATE DIRECTOR | since 01/01/2024 |
| GEMBERLING, CENDRINE | CORPORATE DIRECTOR | since 01/01/2024 |
| GERHARDT, JOHN | CORPORATE DIRECTOR | since 01/01/2024 |
| GILBERT, ELLEN | CORPORATE DIRECTOR | since 01/01/2024 |
| GLEASON, KEVIN | CORPORATE DIRECTOR | since 09/23/2024 |
| HACKING, MARINA | CORPORATE DIRECTOR | since 04/21/2025 |
| KARP, JOLIE | CORPORATE DIRECTOR | since 01/01/2024 |
| LAWRENCE, THOMAS | CORPORATE DIRECTOR | since 01/01/2024 |
| PESSOGNELLI, MARIANNE | CORPORATE DIRECTOR | since 01/01/2024 |
| RANDOLPH, TERRANCE | CORPORATE DIRECTOR | since 01/01/2024 |
| SCHEUREN, MICHAEL | CORPORATE DIRECTOR | since 01/01/2024 |
| SPANGLER, JOHN | CORPORATE DIRECTOR | since 01/01/2024 |
| SANTANGELO, MARIA | CORPORATE OFFICER | since 04/03/2024 |
Source: CMS Nursing Home Ownership. Percent ownership is rarely disclosed — CMS only requires it for specific roles.
Facility Features
- CCRC
- Yes
- Hospital-based
- No
- Resident / family council
- Resident
- Sprinkler systems
- Yes
- Abuse citation flag
- No
Methodology & sources
- Nursing Home Provider Info (
nh-provider-info), vintage 2026, downloaded 2026-04-14 , 14,703 rows. - Nursing Home Penalties (
nh-penalties), vintage 2026, downloaded 2026-04-14 , 16,915 rows. - Nursing Home Health Deficiencies (
nh-deficiencies), vintage 2026, downloaded 2026-04-14 , 418,972 rows. - Nursing Home Ownership (
nh-ownership), vintage 2026, downloaded 2026-04-14 , 160,393 rows. - Skilled Nursing Facility Cost Report (
snf-cost-report), vintage 2023, downloaded 2026-04-14 , 14,120 rows.
All Data
Every labeled field shipped for this facility by CMS. No national median or percentile context is available for SNFs in the current release.
Show 113 rows
| Source | Metric | Value | Raw key |
|---|---|---|---|
| Cost Report | Cost per Resident Day ($) | $29 | metrics.cost_per_resident_day |
| Cost Report | Current Ratio | 14.35 | metrics.current_ratio |
| Cost Report | fiscal_year | 2,023 | fiscal_year |
| Cost Report | Medicaid Day Share (%) | 16.9% | metrics.medicaid_day_share |
| Cost Report | Medicare Day Share (%) | 7.1% | metrics.medicare_day_share |
| Cost Report | Net Income ($) | $724,009 | metrics.net_income |
| Cost Report | Net Patient Revenue ($) | $19,005,345 | metrics.net_patient_revenue |
| Cost Report | Occupancy Rate (%) | 83.9% | metrics.occupancy_rate |
| Cost Report | Operating Margin (%) | -7.8% | metrics.operating_margin |
| Cost Report | Total Assets ($) | $53,943,933 | metrics.total_assets |
| Cost Report | Total Costs ($) | $1,500,208 | metrics.total_costs |
| Cost Report | Total Fund Balances ($) | $33,676,062 | metrics.fund_balance |
| Cost Report | Total Liabilities ($) | $20,267,871 | metrics.total_liabilities |
| Cost Report | Total Margin (%) | 3.4% | metrics.total_margin |
| Provider Information | Abuse Icon | N | Abuse Icon |
| Provider Information | Adjusted LPN Staffing Hours per Resident per Day | 0.84123 | Adjusted LPN Staffing Hours per Resident per Day |
| Provider Information | Adjusted Nurse Aide Staffing Hours per Resident per Day | 2.79824 | Adjusted Nurse Aide Staffing Hours per Resident per Day |
| Provider Information | Adjusted RN Staffing Hours per Resident per Day | 1.03704 | Adjusted RN Staffing Hours per Resident per Day |
| Provider Information | Adjusted Total Nurse Staffing Hours per Resident per Day | 4.67651 | Adjusted Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Adjusted Weekend Total Nurse Staffing Hours per Resident per Day | 4.42057 | Adjusted Weekend Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Administrator turnover footnote | 26 | Administrator turnover footnote |
| Provider Information | Automatic Sprinkler Systems in All Required Areas | Yes | Automatic Sprinkler Systems in All Required Areas |
| Provider Information | Average Number of Residents per Day | 61.9 | Average Number of Residents per Day |
| Provider Information | Average Number of Residents per Day Footnote | — | Average Number of Residents per Day Footnote |
| Provider Information | Case-Mix LPN Staffing Hours per Resident per Day | 0.81434 | Case-Mix LPN Staffing Hours per Resident per Day |
| Provider Information | Case-Mix Nurse Aide Staffing Hours per Resident per Day | 2.21319 | Case-Mix Nurse Aide Staffing Hours per Resident per Day |
| Provider Information | Case-Mix RN Staffing Hours per Resident per Day | 0.64188 | Case-Mix RN Staffing Hours per Resident per Day |
| Provider Information | Case-Mix Total Nurse Staffing Hours per Resident per Day | 3.66940 | Case-Mix Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day | 3.23419 | Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Chain Average Health Inspection Rating | 3.9 | Chain Average Health Inspection Rating |
| Provider Information | Chain Average Overall 5-star Rating | 4.4 | Chain Average Overall 5-star Rating |
| Provider Information | Chain Average QM Rating | 3.7 | Chain Average QM Rating |
| Provider Information | Chain Average Staffing Rating | 4.7 | Chain Average Staffing Rating |
| Provider Information | Chain ID | 653 | Chain ID |
| Provider Information | Chain Name | KENDAL | Chain Name |
| Provider Information | City/Town | WEST CHESTER | City/Town |
| Provider Information | CMS Certification Number (CCN) | 395848 | CMS Certification Number (CCN) |
| Provider Information | Continuing Care Retirement Community | Y | Continuing Care Retirement Community |
| Provider Information | County/Parish | Chester | County/Parish |
| Provider Information | Date First Approved to Provide Medicare and Medicaid Services | 1991-04-23 | Date First Approved to Provide Medicare and Medicaid Services |
| Provider Information | Geocoding Footnote | — | Geocoding Footnote |
| Provider Information | Health Inspection Rating | 4 | Health Inspection Rating |
| Provider Information | Health Inspection Rating Footnote | — | Health Inspection Rating Footnote |
| Provider Information | Latitude | 39.9693 | Latitude |
| Provider Information | Legal Business Name | BARCLAY FRIENDS | Legal Business Name |
| Provider Information | Location | 700 NORTH FRANKLIN,WEST CHESTER,PA,19380 | Location |
| Provider Information | Long-Stay QM Rating | 3 | Long-Stay QM Rating |
| Provider Information | Long-Stay QM Rating Footnote | — | Long-Stay QM Rating Footnote |
| Provider Information | Longitude | -75.606 | Longitude |
| Provider Information | Most Recent Health Inspection More Than 2 Years Ago | N | Most Recent Health Inspection More Than 2 Years Ago |
| Provider Information | Number of administrators who have left the nursing home | — | Number of administrators who have left the nursing home |
| Provider Information | Number of Certified Beds | 64 | Number of Certified Beds |
| Provider Information | Number of Citations from Infection Control Inspections | 0 | Number of Citations from Infection Control Inspections |
| Provider Information | Number of Facilities in Chain | 7 | Number of Facilities in Chain |
| Provider Information | Number of Fines | 1 | Number of Fines |
| Provider Information | Number of Payment Denials | 0 | Number of Payment Denials |
| Provider Information | Nursing Case-Mix Index | 1.29991 | Nursing Case-Mix Index |
| Provider Information | Nursing Case-Mix Index Ratio | 0.94357 | Nursing Case-Mix Index Ratio |
| Provider Information | Overall Rating | 4 | Overall Rating |
| Provider Information | Overall Rating Footnote | — | Overall Rating Footnote |
| Provider Information | Ownership Type | Non profit - Corporation | Ownership Type |
| Provider Information | Physical Therapist Staffing Footnote | — | Physical Therapist Staffing Footnote |
| Provider Information | Processing Date | 2026-03-01 | Processing Date |
| Provider Information | Provider Address | 700 NORTH FRANKLIN | Provider Address |
| Provider Information | Provider Changed Ownership in Last 12 Months | N | Provider Changed Ownership in Last 12 Months |
| Provider Information | Provider Name | BARCLAY FRIENDS | Provider Name |
| Provider Information | Provider Resides in Hospital | N | Provider Resides in Hospital |
| Provider Information | Provider SSA County Code | 210 | Provider SSA County Code |
| Provider Information | Provider Type | Medicare and Medicaid | Provider Type |
| Provider Information | QM Rating | 3 | QM Rating |
| Provider Information | QM Rating Footnote | — | QM Rating Footnote |
| Provider Information | Rating Cycle 1 Health Deficiency Score | 16 | Rating Cycle 1 Health Deficiency Score |
| Provider Information | Rating Cycle 1 Health Revisit Score | 0 | Rating Cycle 1 Health Revisit Score |
| Provider Information | Rating Cycle 1 Number of Complaint Health Deficiencies | 0 | Rating Cycle 1 Number of Complaint Health Deficiencies |
| Provider Information | Rating Cycle 1 Number of Health Revisits | 0 | Rating Cycle 1 Number of Health Revisits |
| Provider Information | Rating Cycle 1 Number of Standard Health Deficiencies | 1 | Rating Cycle 1 Number of Standard Health Deficiencies |
| Provider Information | Rating Cycle 1 Standard Survey Health Date | 2025-06-13 | Rating Cycle 1 Standard Survey Health Date |
| Provider Information | Rating Cycle 1 Total Health Score | 16 | Rating Cycle 1 Total Health Score |
| Provider Information | Rating Cycle 1 Total Number of Health Deficiencies | 1 | Rating Cycle 1 Total Number of Health Deficiencies |
| Provider Information | Rating Cycle 2 Number of Standard Health Deficiencies | 0 | Rating Cycle 2 Number of Standard Health Deficiencies |
| Provider Information | Rating Cycle 2 Standard Health Survey Date | 2024-05-17 | Rating Cycle 2 Standard Health Survey Date |
| Provider Information | Rating Cycle 2/3 Health Deficiency Score | 0 | Rating Cycle 2/3 Health Deficiency Score |
| Provider Information | Rating Cycle 2/3 Health Revisit Score | 0 | Rating Cycle 2/3 Health Revisit Score |
| Provider Information | Rating Cycle 2/3 Number of Complaint Health Deficiencies | 0 | Rating Cycle 2/3 Number of Complaint Health Deficiencies |
| Provider Information | Rating Cycle 2/3 Number of Health Revisits | 0 | Rating Cycle 2/3 Number of Health Revisits |
| Provider Information | Rating Cycle 2/3 Total Health Score | 0 | Rating Cycle 2/3 Total Health Score |
| Provider Information | Rating Cycle 2/3 Total Number of Health Deficiencies | 0 | Rating Cycle 2/3 Total Number of Health Deficiencies |
| Provider Information | Registered Nurse hours per resident per day on the weekend | 0.96700 | Registered Nurse hours per resident per day on the weekend |
| Provider Information | Registered Nurse turnover | — | Registered Nurse turnover |
| Provider Information | Registered Nurse turnover footnote | 26 | Registered Nurse turnover footnote |
| Provider Information | Reported Licensed Staffing Hours per Resident per Day | 1.78510 | Reported Licensed Staffing Hours per Resident per Day |
| Provider Information | Reported LPN Staffing Hours per Resident per Day | 0.79950 | Reported LPN Staffing Hours per Resident per Day |
| Provider Information | Reported Nurse Aide Staffing Hours per Resident per Day | 2.65943 | Reported Nurse Aide Staffing Hours per Resident per Day |
| Provider Information | Reported Physical Therapist Staffing Hours per Resident Per Day | 0.04913 | Reported Physical Therapist Staffing Hours per Resident Per Day |
| Provider Information | Reported RN Staffing Hours per Resident per Day | 0.98560 | Reported RN Staffing Hours per Resident per Day |
| Provider Information | Reported Staffing Footnote | — | Reported Staffing Footnote |
| Provider Information | Reported Total Nurse Staffing Hours per Resident per Day | 4.44453 | Reported Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Short-Stay QM Rating | — | Short-Stay QM Rating |
| Provider Information | Short-Stay QM Rating Footnote | 2 | Short-Stay QM Rating Footnote |
| Provider Information | Special Focus Status | — | Special Focus Status |
| Provider Information | Staffing Rating | 3 | Staffing Rating |
| Provider Information | Staffing Rating Footnote | — | Staffing Rating Footnote |
| Provider Information | State | PA | State |
| Provider Information | Telephone Number | 6106965211 | Telephone Number |
| Provider Information | Total Amount of Fines in Dollars | 9440.00 | Total Amount of Fines in Dollars |
| Provider Information | Total number of nurse staff hours per resident per day on the weekend | 4.20128 | Total number of nurse staff hours per resident per day on the weekend |
| Provider Information | Total Number of Penalties | 1 | Total Number of Penalties |
| Provider Information | Total nursing staff turnover | — | Total nursing staff turnover |
| Provider Information | Total nursing staff turnover footnote | 26 | Total nursing staff turnover footnote |
| Provider Information | Total Weighted Health Survey Score | 12.000 | Total Weighted Health Survey Score |
| Provider Information | Urban | Y | Urban |
| Provider Information | With a Resident and Family Council | Resident | With a Resident and Family Council |
| Provider Information | ZIP Code | 19380 | ZIP Code |