SFF Candidate

Overview

Address
5701 PHILLIPS AVENUE, PITTSBURGH, PA 15217
Phone
4124225100
Certified beds
143
Avg daily residents
105 (74% of beds filled)
Ownership
For-profit corporation
Provider type
Medicare and Medicaid
Medicare/Medicaid since
1987-06-09
Setting
Urban
1 /5
CMS Overall Rating

CMS 5-Star Ratings

CMS rates every Medicare/Medicaid-certified nursing home on four domains. The Overall rating is driven primarily by Health Inspection results, then adjusted up or down by Staffing and Quality Measures.

Overall Rating
Composite of Health Inspection, Staffing, and Quality Measures.
1/5
Health Inspection
Based on the three most recent standard surveys, with more weight on recent results.
1/5
Staffing
Weighted combination of RN and total nurse staffing hours per resident per day, case-mix adjusted.
2/5
Quality Measures
15 resident-level quality measures split between long-stay and short-stay (post-acute) residents.
3/5
Quality Measures breakdown
Long-Stay Quality Measures 4/5
Short-Stay Quality Measures 2/5

Staffing & Workforce

Direct-care staffing is the strongest operational driver of quality in nursing homes. Values are hours per resident per day, derived from payroll-based journal (PBJ) submissions. "Case-mix" adjusts for resident acuity; "Adjusted" is the CMS rating-input value.

Role Reported Case-mix expected Adjusted Federal floor
Total nurse
All nursing staff combined: RN + LPN + Aide
3.17 3.80 3.22 ≥ 3.48 Below floor
Registered Nurse (RN)
Licensed RN hours. Strongest driver of clinical outcomes.
0.66 0.66 0.67 ≥ 0.55
Licensed Practical Nurse (LPN)
LPN/LVN hours. Often handles medication administration.
0.55 0.84 0.56
Nurse aide
CNA hours. Bulk of direct resident care — bathing, feeding, mobility.
1.96 2.29 1.99
Licensed (RN + LPN)
Combined licensed nurse coverage.
1.21
Physical therapist
Rehabilitation therapist hours — important for post-acute / rehab admissions.
0.14

Federal minimums (phasing in under the CMS 2024 minimum staffing rule) shown for reference. RN: 0.55 hrs/resident/day. Total nurse: 3.48 hrs/resident/day.

Weekend staffing

Total nurse (weekend)
2.89
hrs / resident / day
RN (weekend)
0.40
hrs / resident / day
Total nurse (adjusted, weekend)
2.94
hrs / resident / day

Weekend under-staffing is a common quality-of-care concern — adverse events are more frequent when licensed coverage drops.

Staff turnover

Total nursing staff turnover
68.8%
annual
RN turnover
66.7%
annual
Administrators departed
1
last 12 months

Resident acuity

Nursing Case-Mix Index
1.35
higher acuity than avg
Case-Mix Index Ratio
0.98
facility / state ratio

Health Inspections

CMS weights three inspection cycles to compute the Health Inspection rating: the most recent (50%), the second most recent (33%), and the oldest (17%). Each standard-survey deficiency is assigned a score based on scope and severity; complaint-survey findings and revisit scores are added to produce the cycle total.

Cycle Date Total defs. Standard Complaint Deficiency score Revisits Total score
Cycle 1 (most recent) 2025-11-21 34 30 4 252 1 252
Cycle 2/3 (prior) 2024-12-06 66 24 42 484 1 484
Total weighted health score
310.0
lower is better

Deficiencies (111)

Individual survey findings. Scope/severity uses the CMS A–L matrix: letters further down the alphabet indicate greater harm and wider scope, up through J–L (immediate jeopardy).

1 A/B/C No actual harm — minor
108 D/E/F Actual harm — potential for minor
2 G/H/I Actual harm
Tag Description Scope/Severity Survey date Corrected
0554 Allow residents to self-administer drugs if determined clinically appropriate. D 2025-11-21 2026-01-13
0558 Reasonably accommodate the needs and preferences of each resident. D 2025-11-21 2026-01-13
0575 Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency. D 2025-11-21 2026-01-13
0576 Ensure residents have reasonable access to and privacy in their use of communication methods. D 2025-11-21 2026-01-13
0580 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. D 2025-11-21 2026-01-13
0584 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. D 2025-11-21 2026-01-13
0585 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. E 2025-11-21 2026-01-13
0610 Respond appropriately to all alleged violations. D 2025-11-21 2026-01-13
0641 Ensure each resident receives an accurate assessment. D 2025-11-21 2026-01-13
0656 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. D 2025-11-21 2026-01-13
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. E 2025-11-21 2026-01-13
0693 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. D 2025-11-21 2026-01-13
0694 Provide for the safe, appropriate administration of IV fluids for a resident when needed. D 2025-11-21 2026-01-13
0695 Provide safe and appropriate respiratory care for a resident when needed. D 2025-11-21 2026-01-13
0698 Provide safe, appropriate dialysis care/services for a resident who requires such services. E 2025-11-21 2026-01-13
0759 Ensure medication error rates are not 5 percent or greater. D 2025-11-21 2026-01-13
0760 Ensure that residents are free from significant medication errors. D 2025-11-21 2026-01-13
0761 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. D 2025-11-21 2026-01-13
0803 Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. D 2025-11-21 2026-01-13
0806 Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. F 2025-11-21 2026-01-13
0810 Provide special eating equipment and utensils for residents who need them and appropriate assistance. D 2025-11-21 2026-01-13
0812 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F 2025-11-21 2026-01-13
0814 Dispose of garbage and refuse properly. D 2025-11-21 2026-01-13
0865 Have a plan that describes the process for conducting QAPI and QAA activities. E 2025-11-21 2026-01-13
0868 Have the Quality Assessment and Assurance group have the required members and meet at least quarterly E 2025-11-21 2026-01-13
0880 Provide and implement an infection prevention and control program. F 2025-11-21 2026-01-13
0881 Implement a program that monitors antibiotic use. F 2025-11-21 2026-01-13
0883 Develop and implement policies and procedures for flu and pneumonia vaccinations. F 2025-11-21 2026-01-13
0887 Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. F 2025-11-21 2026-01-13
0908 Keep all essential equipment working safely. E 2025-11-21 2026-01-13
0627 Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. D 2025-09-10 2025-10-08
0686 Provide appropriate pressure ulcer care and prevent new ulcers from developing. D 2025-08-18 2025-10-06
0698 Provide safe, appropriate dialysis care/services for a resident who requires such services. E 2025-08-18 2025-10-06
0812 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F 2025-08-18 2025-10-06
0557 Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. E 2025-02-20 2025-03-27
0801 Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. E 2025-02-20 2025-03-27
0812 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F 2025-02-20 2025-03-27
0554 Allow residents to self-administer drugs if determined clinically appropriate. D 2024-12-06 2025-02-02
0583 Keep residents' personal and medical records private and confidential. D 2024-12-06 2025-02-02
0607 Develop and implement policies and procedures to prevent abuse, neglect, and theft. D 2024-12-06 2025-02-02
0622 Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. D 2024-12-06 2025-02-02
0657 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. E 2024-12-06 2025-02-02
0660 Plan the resident's discharge to meet the resident's goals and needs. D 2024-12-06 2025-02-02
0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. D 2024-12-06 2025-02-02
0686 Provide appropriate pressure ulcer care and prevent new ulcers from developing. D 2024-12-06 2025-02-02
0690 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. D 2024-12-06 2025-02-02
0693 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. D 2024-12-06 2025-02-02
0695 Provide safe and appropriate respiratory care for a resident when needed. E 2024-12-06 2025-02-02
0698 Provide safe, appropriate dialysis care/services for a resident who requires such services. E 2024-12-06 2025-02-02
0699 Provide care or services that was trauma informed and/or culturally competent. D 2024-12-06 2025-02-02

Showing 50 most recent of 111. See the All Data CSV for the full list.

Financial Health (FY 2024)

Payer mix (share of resident days)

Medicare 5.6% Medicaid 60.3% Other 34.1%

Operating performance

Operating Margin
-44.4%
Total Margin
-40.4%
Occupancy Rate
85.8%
Cost per Resident Day
$53

Revenue & costs

Net Patient Revenue
$13.9M
Total Costs
$2.0M
Net Income
-$5.8M

Balance sheet

Total Assets
$8.6M
Total Liabilities
$48.4M
Fund Balance
-$39.8M
Current Ratio
2.65

Source: CMS SNF Cost Report (FY 2024). Cost report data lags by ~2 years.

Ownership & Corporate Structure

Chain: WECARE CENTERS

Chain ID
705
Facilities in chain
13
Legal business name
HER OPCO LLC
Chain-average star ratings (for peer context)
Overall
1.9
Health
1.8
Staffing
2.2
QM
3.2

Owner / manager organizations (4)

Organization Role Association
HER HOLDCO LLC 5% OR GREATER DIRECT OWNERSHIP INTEREST since 05/01/2024
EMSIR LLC 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 05/01/2024
KJA UPMC4 LLC 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 05/01/2024
WECARE HCC LLC OPERATIONAL/MANAGERIAL CONTROL since 05/01/2024

Owner / manager individuals (9)

Name Role Association
GRINSPAN, ARYEH 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 05/01/2024
KORN, ELI 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 05/01/2024
KORN, MIRIAM 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 05/01/2024
WIELGUS, GEDALIAH 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 05/01/2024
MITCHELL, CARA OPERATIONAL/MANAGERIAL CONTROL since 05/01/2024
RICHARDSON, MATTHEW OPERATIONAL/MANAGERIAL CONTROL since 10/27/2025
WIELGUS, GEDALIAH OPERATIONAL/MANAGERIAL CONTROL since 05/01/2024
GRINSPAN, ARYEH CORPORATE OFFICER since 05/01/2024
WIELGUS, GEDALIAH CORPORATE OFFICER since 05/01/2024

Source: CMS Nursing Home Ownership. Percent ownership is rarely disclosed — CMS only requires it for specific roles.

Facility Features

CCRC
No
Hospital-based
No
Resident / family council
Resident
Sprinkler systems
Yes
Special focus status
SFF Candidate
Abuse citation flag
No
Methodology & sources

Full methodology →

All Data

Every labeled field shipped for this facility by CMS. No national median or percentile context is available for SNFs in the current release.

Download CSV

Show 113 rows
Source Metric Value Raw key
Cost Report Cost per Resident Day ($) $53 metrics.cost_per_resident_day
Cost Report Current Ratio 2.65 metrics.current_ratio
Cost Report fiscal_year 2,024 fiscal_year
Cost Report Medicaid Day Share (%) 60.3% metrics.medicaid_day_share
Cost Report Medicare Day Share (%) 5.6% metrics.medicare_day_share
Cost Report Net Income ($) $-5,756,144 metrics.net_income
Cost Report Net Patient Revenue ($) $13,868,633 metrics.net_patient_revenue
Cost Report Occupancy Rate (%) 85.8% metrics.occupancy_rate
Cost Report Operating Margin (%) -44.4% metrics.operating_margin
Cost Report Total Assets ($) $8,620,870 metrics.total_assets
Cost Report Total Costs ($) $2,000,451 metrics.total_costs
Cost Report Total Fund Balances ($) $-39,787,975 metrics.fund_balance
Cost Report Total Liabilities ($) $48,408,845 metrics.total_liabilities
Cost Report Total Margin (%) -40.4% metrics.total_margin
Provider Information Abuse Icon N Abuse Icon
Provider Information Adjusted LPN Staffing Hours per Resident per Day 0.56341 Adjusted LPN Staffing Hours per Resident per Day
Provider Information Adjusted Nurse Aide Staffing Hours per Resident per Day 1.99303 Adjusted Nurse Aide Staffing Hours per Resident per Day
Provider Information Adjusted RN Staffing Hours per Resident per Day 0.66798 Adjusted RN Staffing Hours per Resident per Day
Provider Information Adjusted Total Nurse Staffing Hours per Resident per Day 3.22443 Adjusted Total Nurse Staffing Hours per Resident per Day
Provider Information Adjusted Weekend Total Nurse Staffing Hours per Resident per Day 2.94116 Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Administrator turnover footnote Administrator turnover footnote
Provider Information Automatic Sprinkler Systems in All Required Areas Yes Automatic Sprinkler Systems in All Required Areas
Provider Information Average Number of Residents per Day 105.4 Average Number of Residents per Day
Provider Information Average Number of Residents per Day Footnote Average Number of Residents per Day Footnote
Provider Information Case-Mix LPN Staffing Hours per Resident per Day 0.84282 Case-Mix LPN Staffing Hours per Resident per Day
Provider Information Case-Mix Nurse Aide Staffing Hours per Resident per Day 2.29060 Case-Mix Nurse Aide Staffing Hours per Resident per Day
Provider Information Case-Mix RN Staffing Hours per Resident per Day 0.66433 Case-Mix RN Staffing Hours per Resident per Day
Provider Information Case-Mix Total Nurse Staffing Hours per Resident per Day 3.79775 Case-Mix Total Nurse Staffing Hours per Resident per Day
Provider Information Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day 3.34731 Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Chain Average Health Inspection Rating 1.8 Chain Average Health Inspection Rating
Provider Information Chain Average Overall 5-star Rating 1.9 Chain Average Overall 5-star Rating
Provider Information Chain Average QM Rating 3.2 Chain Average QM Rating
Provider Information Chain Average Staffing Rating 2.2 Chain Average Staffing Rating
Provider Information Chain ID 705 Chain ID
Provider Information Chain Name WECARE CENTERS Chain Name
Provider Information City/Town PITTSBURGH City/Town
Provider Information CMS Certification Number (CCN) 395732 CMS Certification Number (CCN)
Provider Information Continuing Care Retirement Community N Continuing Care Retirement Community
Provider Information County/Parish Allegheny County/Parish
Provider Information Date First Approved to Provide Medicare and Medicaid Services 1987-06-09 Date First Approved to Provide Medicare and Medicaid Services
Provider Information Geocoding Footnote Geocoding Footnote
Provider Information Health Inspection Rating 1 Health Inspection Rating
Provider Information Health Inspection Rating Footnote Health Inspection Rating Footnote
Provider Information Latitude 40.4316 Latitude
Provider Information Legal Business Name HER OPCO LLC Legal Business Name
Provider Information Location 5701 PHILLIPS AVENUE,PITTSBURGH,PA,15217 Location
Provider Information Long-Stay QM Rating 4 Long-Stay QM Rating
Provider Information Long-Stay QM Rating Footnote Long-Stay QM Rating Footnote
Provider Information Longitude -79.924 Longitude
Provider Information Most Recent Health Inspection More Than 2 Years Ago N Most Recent Health Inspection More Than 2 Years Ago
Provider Information Number of administrators who have left the nursing home 1 Number of administrators who have left the nursing home
Provider Information Number of Certified Beds 143 Number of Certified Beds
Provider Information Number of Citations from Infection Control Inspections Number of Citations from Infection Control Inspections
Provider Information Number of Facilities in Chain 13 Number of Facilities in Chain
Provider Information Number of Fines 0 Number of Fines
Provider Information Number of Payment Denials 0 Number of Payment Denials
Provider Information Nursing Case-Mix Index 1.34537 Nursing Case-Mix Index
Provider Information Nursing Case-Mix Index Ratio 0.97657 Nursing Case-Mix Index Ratio
Provider Information Overall Rating 1 Overall Rating
Provider Information Overall Rating Footnote Overall Rating Footnote
Provider Information Ownership Type For profit - Corporation Ownership Type
Provider Information Physical Therapist Staffing Footnote Physical Therapist Staffing Footnote
Provider Information Processing Date 2026-03-01 Processing Date
Provider Information Provider Address 5701 PHILLIPS AVENUE Provider Address
Provider Information Provider Changed Ownership in Last 12 Months N Provider Changed Ownership in Last 12 Months
Provider Information Provider Name HERITAGE CARE CENTER Provider Name
Provider Information Provider Resides in Hospital N Provider Resides in Hospital
Provider Information Provider SSA County Code 010 Provider SSA County Code
Provider Information Provider Type Medicare and Medicaid Provider Type
Provider Information QM Rating 3 QM Rating
Provider Information QM Rating Footnote QM Rating Footnote
Provider Information Rating Cycle 1 Health Deficiency Score 252 Rating Cycle 1 Health Deficiency Score
Provider Information Rating Cycle 1 Health Revisit Score 0 Rating Cycle 1 Health Revisit Score
Provider Information Rating Cycle 1 Number of Complaint Health Deficiencies 4 Rating Cycle 1 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 1 Number of Health Revisits 1 Rating Cycle 1 Number of Health Revisits
Provider Information Rating Cycle 1 Number of Standard Health Deficiencies 30 Rating Cycle 1 Number of Standard Health Deficiencies
Provider Information Rating Cycle 1 Standard Survey Health Date 2025-11-21 Rating Cycle 1 Standard Survey Health Date
Provider Information Rating Cycle 1 Total Health Score 252 Rating Cycle 1 Total Health Score
Provider Information Rating Cycle 1 Total Number of Health Deficiencies 34 Rating Cycle 1 Total Number of Health Deficiencies
Provider Information Rating Cycle 2 Number of Standard Health Deficiencies 24 Rating Cycle 2 Number of Standard Health Deficiencies
Provider Information Rating Cycle 2 Standard Health Survey Date 2024-12-06 Rating Cycle 2 Standard Health Survey Date
Provider Information Rating Cycle 2/3 Health Deficiency Score 484 Rating Cycle 2/3 Health Deficiency Score
Provider Information Rating Cycle 2/3 Health Revisit Score 0 Rating Cycle 2/3 Health Revisit Score
Provider Information Rating Cycle 2/3 Number of Complaint Health Deficiencies 42 Rating Cycle 2/3 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 2/3 Number of Health Revisits 1 Rating Cycle 2/3 Number of Health Revisits
Provider Information Rating Cycle 2/3 Total Health Score 484 Rating Cycle 2/3 Total Health Score
Provider Information Rating Cycle 2/3 Total Number of Health Deficiencies 66 Rating Cycle 2/3 Total Number of Health Deficiencies
Provider Information Registered Nurse hours per resident per day on the weekend 0.40007 Registered Nurse hours per resident per day on the weekend
Provider Information Registered Nurse turnover 66.7 Registered Nurse turnover
Provider Information Registered Nurse turnover footnote Registered Nurse turnover footnote
Provider Information Reported Licensed Staffing Hours per Resident per Day 1.21125 Reported Licensed Staffing Hours per Resident per Day
Provider Information Reported LPN Staffing Hours per Resident per Day 0.55419 Reported LPN Staffing Hours per Resident per Day
Provider Information Reported Nurse Aide Staffing Hours per Resident per Day 1.96041 Reported Nurse Aide Staffing Hours per Resident per Day
Provider Information Reported Physical Therapist Staffing Hours per Resident Per Day 0.13999 Reported Physical Therapist Staffing Hours per Resident Per Day
Provider Information Reported RN Staffing Hours per Resident per Day 0.65705 Reported RN Staffing Hours per Resident per Day
Provider Information Reported Staffing Footnote Reported Staffing Footnote
Provider Information Reported Total Nurse Staffing Hours per Resident per Day 3.17166 Reported Total Nurse Staffing Hours per Resident per Day
Provider Information Short-Stay QM Rating 2 Short-Stay QM Rating
Provider Information Short-Stay QM Rating Footnote Short-Stay QM Rating Footnote
Provider Information Special Focus Status SFF Candidate Special Focus Status
Provider Information Staffing Rating 2 Staffing Rating
Provider Information Staffing Rating Footnote Staffing Rating Footnote
Provider Information State PA State
Provider Information Telephone Number 4124225100 Telephone Number
Provider Information Total Amount of Fines in Dollars 0.00 Total Amount of Fines in Dollars
Provider Information Total number of nurse staff hours per resident per day on the weekend 2.89303 Total number of nurse staff hours per resident per day on the weekend
Provider Information Total Number of Penalties 0 Total Number of Penalties
Provider Information Total nursing staff turnover 68.8 Total nursing staff turnover
Provider Information Total nursing staff turnover footnote Total nursing staff turnover footnote
Provider Information Total Weighted Health Survey Score 310.000 Total Weighted Health Survey Score
Provider Information Urban Y Urban
Provider Information With a Resident and Family Council Resident With a Resident and Family Council
Provider Information ZIP Code 15217 ZIP Code