SNF

SPRING HILL REHABILITATION AND NURSING CENTER

CCN: 395666 · PITTSBURGH, PA 15212 · Allegheny County

⚠ SFF Candidate ⚠ Abuse citation flag

Overview

Address
2170 RHINE STREET, PITTSBURGH, PA 15212
Phone
4123230420
Certified beds
100
Avg daily residents
73 (73% of beds filled)
Ownership
For-profit LLC
Provider type
Medicare and Medicaid
Medicare/Medicaid since
1984-06-01
Setting
Urban
2 /5
★★★★★
CMS Overall Rating

CMS 5-Star Ratings

CMS rates every Medicare/Medicaid-certified nursing home on four domains. The Overall rating is driven primarily by Health Inspection results, then adjusted up or down by Staffing and Quality Measures.

Overall Rating
Composite of Health Inspection, Staffing, and Quality Measures.
★★★★★ 2/5
Health Inspection
Based on the three most recent standard surveys, with more weight on recent results.
★★★★★ 1/5
Staffing
Weighted combination of RN and total nurse staffing hours per resident per day, case-mix adjusted.
★★★★★ 3/5
Quality Measures
15 resident-level quality measures split between long-stay and short-stay (post-acute) residents.
★★★★★ 5/5
Quality Measures breakdown
Long-Stay Quality Measures ★★★★★ 5/5
Short-Stay Quality Measures — Data not available.

Staffing & Workforce

Direct-care staffing is the strongest operational driver of quality in nursing homes. Values are hours per resident per day, derived from payroll-based journal (PBJ) submissions. "Case-mix" adjusts for resident acuity; "Adjusted" is the CMS rating-input value.

Role Reported Case-mix expected Adjusted Federal floor
Total nurse
All nursing staff combined: RN + LPN + Aide
 3.26 3.15 3.99 ≥ 3.48 Below floor
Registered Nurse (RN)
Licensed RN hours. Strongest driver of clinical outcomes.
 0.92 0.55 1.13 ≥ 0.55
Licensed Practical Nurse (LPN)
LPN/LVN hours. Often handles medication administration.
 0.57 0.70 0.70 —
Nurse aide
CNA hours. Bulk of direct resident care — bathing, feeding, mobility.
 1.76 1.90 2.16 —
Licensed (RN + LPN)
Combined licensed nurse coverage.
 1.49 — — —
Physical therapist
Rehabilitation therapist hours — important for post-acute / rehab admissions.
 0.07 — — —

Federal minimums (phasing in under the CMS 2024 minimum staffing rule) shown for reference. RN: 0.55 hrs/resident/day. Total nurse: 3.48 hrs/resident/day.

Weekend staffing

Total nurse (weekend)
2.99
hrs / resident / day
RN (weekend)
0.66
hrs / resident / day
Total nurse (adjusted, weekend)
3.66
hrs / resident / day

Weekend under-staffing is a common quality-of-care concern — adverse events are more frequent when licensed coverage drops.

Staff turnover

Total nursing staff turnover
60.6%
annual
RN turnover
47.1%
annual
Administrators departed
3
last 12 months

Resident acuity

Nursing Case-Mix Index
1.12
near national average
Case-Mix Index Ratio
0.81
facility / state ratio

Health Inspections

CMS weights three inspection cycles to compute the Health Inspection rating: the most recent (50%), the second most recent (33%), and the oldest (17%). Each standard-survey deficiency is assigned a score based on scope and severity; complaint-survey findings and revisit scores are added to produce the cycle total.

Cycle Date Total defs. Standard Complaint Deficiency score Revisits Total score
Cycle 1 (most recent) 2025-04-18 71 30 43 716 1 716
Cycle 2/3 (prior) 2024-04-25 24 17 7 140 1 140
Total weighted health score
572.0
lower is better

Deficiencies (104)

Individual survey findings. Scope/severity uses the CMS A–L matrix: letters further down the alphabet indicate greater harm and wider scope, up through J–L (immediate jeopardy).

3 A/B/C No actual harm — minor
98 D/E/F Actual harm — potential for minor
3 J/K/L Immediate jeopardy
Tag Description Scope/Severity Survey date Corrected
0558 Reasonably accommodate the needs and preferences of each resident. E 2026-01-22 —
0600 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. J 2026-01-22 —
0607 Develop and implement policies and procedures to prevent abuse, neglect, and theft. L 2026-01-22 —
0725 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. J 2026-01-22 —
0729 Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining. D 2026-01-22 —
0730 Observe each nurse aide's job performance and give regular training. E 2026-01-22 —
0835 Administer the facility in a manner that enables it to use its resources effectively and efficiently. D 2026-01-22 —
0849 Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. D 2026-01-22 —
0880 Provide and implement an infection prevention and control program. D 2026-01-22 —
0908 Keep all essential equipment working safely. F 2026-01-22 —
0941 Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members. E 2026-01-22 —
0942 Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents. E 2026-01-22 —
0943 Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. E 2026-01-22 —
0944 Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program. E 2026-01-22 —
0945 Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program. E 2026-01-22 —
0946 Provide training in compliance and ethics. E 2026-01-22 —
0947 Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. E 2026-01-22 —
0949 Provide behavior health training consistent with the requirements and as determined by a facility assessment. E 2026-01-22 —
0677 Provide care and assistance to perform activities of daily living for any resident who is unable. D 2025-12-23 2026-02-12
0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. E 2025-12-23 2026-02-12
0837 Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility. F 2025-12-23 2026-02-12
0550 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. D 2025-12-04 2026-01-16
0584 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. D 2025-12-04 2026-01-16
0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. D 2025-12-04 2026-01-16
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. D 2025-12-04 2026-01-16
0695 Provide safe and appropriate respiratory care for a resident when needed. E 2025-12-04 2026-01-16
0880 Provide and implement an infection prevention and control program. E 2025-12-04 2026-01-16
0558 Reasonably accommodate the needs and preferences of each resident. E 2025-07-01 2025-08-04
0584 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. D 2025-07-01 2025-08-04
0600 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. D 2025-07-01 2025-08-04
0628 Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. D 2025-07-01 2025-08-04
0693 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. E 2025-07-01 2025-08-04
0760 Ensure that residents are free from significant medication errors. D 2025-07-01 2025-08-04
0880 Provide and implement an infection prevention and control program. D 2025-07-01 2025-08-04
0569 Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. D 2025-04-18 2025-06-09
0584 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. E 2025-04-18 2025-06-09
0620 Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide. D 2025-04-18 2025-06-09
0622 Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. D 2025-04-18 2025-06-09
0623 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. D 2025-04-18 2025-06-09
0625 Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. D 2025-04-18 2025-06-09
0676 Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. D 2025-04-18 2025-06-09
0693 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. D 2025-04-18 2025-06-09
0697 Provide safe, appropriate pain management for a resident who requires such services. D 2025-04-18 2025-06-09
0698 Provide safe, appropriate dialysis care/services for a resident who requires such services. D 2025-04-18 2025-06-09
0699 Provide care or services that was trauma informed and/or culturally competent. D 2025-04-18 2025-06-09
0710 Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care. D 2025-04-18 2025-06-09
0726 Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. E 2025-04-18 2025-06-09
0740 Ensure each resident must receive and the facility must provide necessary behavioral health care and services. D 2025-04-18 2025-06-09
0745 Provide medically-related social services to help each resident achieve the highest possible quality of life. D 2025-04-18 2025-06-09
0755 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. E 2025-04-18 2025-06-09

Showing 50 most recent of 104. See the All Data CSV for the full list.

Penalties (3)

Fines issued
3
last 3 years
Total fines
$19,366
Date Type Fine amount
2023-08-07 Fine $4,235
2023-08-14 Fine $4,545
2023-07-17 Fine $10,586

Source: CMS Nursing Home Penalties.

Financial Health (FY 2023)

Payer mix (share of resident days)

Medicare 3.0% Medicaid 83.2% Other 13.9%

Operating performance

Operating Margin
-21.1%
Total Margin
-20.3%
Occupancy Rate
50.2%
Cost per Resident Day
$44

Revenue & costs

Net Patient Revenue
$5.3M
Total Costs
$799K
Net Income
-$1.1M

Balance sheet

Total Assets
$10.1M
Total Liabilities
$11.2M
Fund Balance
-$1.1M
Current Ratio
0.60

Source: CMS SNF Cost Report (FY 2023). Cost report data lags by ~2 years.

Ownership & Corporate Structure

Chain: POLLAK HOLDINGS

Chain ID
408
Facilities in chain
6
Legal business name
SPRING HILL SNF OPERATOR LLC
Chain-average star ratings (for peer context)
Overall
1.8
Health
1.2
Staffing
2.4
QM
4.2

Owner / manager organizations (1)

Organization Role Association
POLLAK HOLDINGS LLC 5% OR GREATER DIRECT OWNERSHIP INTEREST since 07/01/2021

Owner / manager individuals (5)

Name Role Association
POLLAK, ELIE 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 07/01/2021
POLLAK, THEODORE 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 07/01/2021
RICHMOND, CHRISTOPHER OPERATIONAL/MANAGERIAL CONTROL since 01/01/2025
POLLAK, ELIE CORPORATE DIRECTOR since 07/01/2021
POLLAK, THEODORE CORPORATE DIRECTOR since 07/01/2021

Source: CMS Nursing Home Ownership. Percent ownership is rarely disclosed — CMS only requires it for specific roles.

Facility Features

CCRC
No
Hospital-based
No
Resident / family council
Resident
Sprinkler systems
Yes
Special focus status
SFF Candidate
Abuse citation flag
Yes — last 2 cycles
Methodology & sources

Full methodology →

All Data

Every labeled field shipped for this facility by CMS. No national median or percentile context is available for SNFs in the current release.

Download CSV

Show 113 rows
Source Metric Value Raw key
Cost Report Cost per Resident Day ($) $44 metrics.cost_per_resident_day
Cost Report Current Ratio 0.60 metrics.current_ratio
Cost Report fiscal_year 2,023 fiscal_year
Cost Report Medicaid Day Share (%) 83.2% metrics.medicaid_day_share
Cost Report Medicare Day Share (%) 3.0% metrics.medicare_day_share
Cost Report Net Income ($) $-1,086,358 metrics.net_income
Cost Report Net Patient Revenue ($) $5,306,004 metrics.net_patient_revenue
Cost Report Occupancy Rate (%) 50.2% metrics.occupancy_rate
Cost Report Operating Margin (%) -21.1% metrics.operating_margin
Cost Report Total Assets ($) $10,131,800 metrics.total_assets
Cost Report Total Costs ($) $798,934 metrics.total_costs
Cost Report Total Fund Balances ($) $-1,086,358 metrics.fund_balance
Cost Report Total Liabilities ($) $11,218,158 metrics.total_liabilities
Cost Report Total Margin (%) -20.3% metrics.total_margin
Provider Information Abuse Icon Y Abuse Icon
Provider Information Adjusted LPN Staffing Hours per Resident per Day 0.70284 Adjusted LPN Staffing Hours per Resident per Day
Provider Information Adjusted Nurse Aide Staffing Hours per Resident per Day 2.16273 Adjusted Nurse Aide Staffing Hours per Resident per Day
Provider Information Adjusted RN Staffing Hours per Resident per Day 1.12843 Adjusted RN Staffing Hours per Resident per Day
Provider Information Adjusted Total Nurse Staffing Hours per Resident per Day 3.99401 Adjusted Total Nurse Staffing Hours per Resident per Day
Provider Information Adjusted Weekend Total Nurse Staffing Hours per Resident per Day 3.66131 Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Administrator turnover footnote — Administrator turnover footnote
Provider Information Automatic Sprinkler Systems in All Required Areas Yes Automatic Sprinkler Systems in All Required Areas
Provider Information Average Number of Residents per Day 73.4 Average Number of Residents per Day
Provider Information Average Number of Residents per Day Footnote — Average Number of Residents per Day Footnote
Provider Information Case-Mix LPN Staffing Hours per Resident per Day 0.69858 Case-Mix LPN Staffing Hours per Resident per Day
Provider Information Case-Mix Nurse Aide Staffing Hours per Resident per Day 1.89858 Case-Mix Nurse Aide Staffing Hours per Resident per Day
Provider Information Case-Mix RN Staffing Hours per Resident per Day 0.55063 Case-Mix RN Staffing Hours per Resident per Day
Provider Information Case-Mix Total Nurse Staffing Hours per Resident per Day 3.14779 Case-Mix Total Nurse Staffing Hours per Resident per Day
Provider Information Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day 2.77445 Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Chain Average Health Inspection Rating 1.2 Chain Average Health Inspection Rating
Provider Information Chain Average Overall 5-star Rating 1.8 Chain Average Overall 5-star Rating
Provider Information Chain Average QM Rating 4.2 Chain Average QM Rating
Provider Information Chain Average Staffing Rating 2.4 Chain Average Staffing Rating
Provider Information Chain ID 408 Chain ID
Provider Information Chain Name POLLAK HOLDINGS Chain Name
Provider Information City/Town PITTSBURGH City/Town
Provider Information CMS Certification Number (CCN) 395666 CMS Certification Number (CCN)
Provider Information Continuing Care Retirement Community N Continuing Care Retirement Community
Provider Information County/Parish Allegheny County/Parish
Provider Information Date First Approved to Provide Medicare and Medicaid Services 1984-06-01 Date First Approved to Provide Medicare and Medicaid Services
Provider Information Geocoding Footnote — Geocoding Footnote
Provider Information Health Inspection Rating 1 Health Inspection Rating
Provider Information Health Inspection Rating Footnote — Health Inspection Rating Footnote
Provider Information Latitude 40.4667 Latitude
Provider Information Legal Business Name SPRING HILL SNF OPERATOR LLC Legal Business Name
Provider Information Location 2170 RHINE STREET,PITTSBURGH,PA,15212 Location
Provider Information Long-Stay QM Rating 5 Long-Stay QM Rating
Provider Information Long-Stay QM Rating Footnote — Long-Stay QM Rating Footnote
Provider Information Longitude -79.994 Longitude
Provider Information Most Recent Health Inspection More Than 2 Years Ago N Most Recent Health Inspection More Than 2 Years Ago
Provider Information Number of administrators who have left the nursing home 3 Number of administrators who have left the nursing home
Provider Information Number of Certified Beds 100 Number of Certified Beds
Provider Information Number of Citations from Infection Control Inspections — Number of Citations from Infection Control Inspections
Provider Information Number of Facilities in Chain 6 Number of Facilities in Chain
Provider Information Number of Fines 3 Number of Fines
Provider Information Number of Payment Denials 0 Number of Payment Denials
Provider Information Nursing Case-Mix Index 1.11512 Nursing Case-Mix Index
Provider Information Nursing Case-Mix Index Ratio 0.80944 Nursing Case-Mix Index Ratio
Provider Information Overall Rating 2 Overall Rating
Provider Information Overall Rating Footnote — Overall Rating Footnote
Provider Information Ownership Type For profit - Limited Liability company Ownership Type
Provider Information Physical Therapist Staffing Footnote — Physical Therapist Staffing Footnote
Provider Information Processing Date 2026-03-01 Processing Date
Provider Information Provider Address 2170 RHINE STREET Provider Address
Provider Information Provider Changed Ownership in Last 12 Months N Provider Changed Ownership in Last 12 Months
Provider Information Provider Name SPRING HILL REHABILITATION AND NURSING CENTER Provider Name
Provider Information Provider Resides in Hospital N Provider Resides in Hospital
Provider Information Provider SSA County Code 010 Provider SSA County Code
Provider Information Provider Type Medicare and Medicaid Provider Type
Provider Information QM Rating 5 QM Rating
Provider Information QM Rating Footnote — QM Rating Footnote
Provider Information Rating Cycle 1 Health Deficiency Score 716 Rating Cycle 1 Health Deficiency Score
Provider Information Rating Cycle 1 Health Revisit Score 0 Rating Cycle 1 Health Revisit Score
Provider Information Rating Cycle 1 Number of Complaint Health Deficiencies 43 Rating Cycle 1 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 1 Number of Health Revisits 1 Rating Cycle 1 Number of Health Revisits
Provider Information Rating Cycle 1 Number of Standard Health Deficiencies 30 Rating Cycle 1 Number of Standard Health Deficiencies
Provider Information Rating Cycle 1 Standard Survey Health Date 2025-04-18 Rating Cycle 1 Standard Survey Health Date
Provider Information Rating Cycle 1 Total Health Score 716 Rating Cycle 1 Total Health Score
Provider Information Rating Cycle 1 Total Number of Health Deficiencies 71 Rating Cycle 1 Total Number of Health Deficiencies
Provider Information Rating Cycle 2 Number of Standard Health Deficiencies 17 Rating Cycle 2 Number of Standard Health Deficiencies
Provider Information Rating Cycle 2 Standard Health Survey Date 2024-04-25 Rating Cycle 2 Standard Health Survey Date
Provider Information Rating Cycle 2/3 Health Deficiency Score 140 Rating Cycle 2/3 Health Deficiency Score
Provider Information Rating Cycle 2/3 Health Revisit Score 0 Rating Cycle 2/3 Health Revisit Score
Provider Information Rating Cycle 2/3 Number of Complaint Health Deficiencies 7 Rating Cycle 2/3 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 2/3 Number of Health Revisits 1 Rating Cycle 2/3 Number of Health Revisits
Provider Information Rating Cycle 2/3 Total Health Score 140 Rating Cycle 2/3 Total Health Score
Provider Information Rating Cycle 2/3 Total Number of Health Deficiencies 24 Rating Cycle 2/3 Total Number of Health Deficiencies
Provider Information Registered Nurse hours per resident per day on the weekend 0.65768 Registered Nurse hours per resident per day on the weekend
Provider Information Registered Nurse turnover 47.1 Registered Nurse turnover
Provider Information Registered Nurse turnover footnote — Registered Nurse turnover footnote
Provider Information Reported Licensed Staffing Hours per Resident per Day 1.49302 Reported Licensed Staffing Hours per Resident per Day
Provider Information Reported LPN Staffing Hours per Resident per Day 0.57302 Reported LPN Staffing Hours per Resident per Day
Provider Information Reported Nurse Aide Staffing Hours per Resident per Day 1.76326 Reported Nurse Aide Staffing Hours per Resident per Day
Provider Information Reported Physical Therapist Staffing Hours per Resident Per Day 0.07462 Reported Physical Therapist Staffing Hours per Resident Per Day
Provider Information Reported RN Staffing Hours per Resident per Day 0.92001 Reported RN Staffing Hours per Resident per Day
Provider Information Reported Staffing Footnote — Reported Staffing Footnote
Provider Information Reported Total Nurse Staffing Hours per Resident per Day 3.25629 Reported Total Nurse Staffing Hours per Resident per Day
Provider Information Short-Stay QM Rating — Short-Stay QM Rating
Provider Information Short-Stay QM Rating Footnote 2 Short-Stay QM Rating Footnote
Provider Information Special Focus Status SFF Candidate Special Focus Status
Provider Information Staffing Rating 3 Staffing Rating
Provider Information Staffing Rating Footnote — Staffing Rating Footnote
Provider Information State PA State
Provider Information Telephone Number 4123230420 Telephone Number
Provider Information Total Amount of Fines in Dollars 19366.00 Total Amount of Fines in Dollars
Provider Information Total number of nurse staff hours per resident per day on the weekend 2.98505 Total number of nurse staff hours per resident per day on the weekend
Provider Information Total Number of Penalties 3 Total Number of Penalties
Provider Information Total nursing staff turnover 60.6 Total nursing staff turnover
Provider Information Total nursing staff turnover footnote — Total nursing staff turnover footnote
Provider Information Total Weighted Health Survey Score 572.000 Total Weighted Health Survey Score
Provider Information Urban Y Urban
Provider Information With a Resident and Family Council Resident With a Resident and Family Council
Provider Information ZIP Code 15212 ZIP Code