Overview

Address
135 MAPLE STREET, ASHLAND, OR 97520
Phone
5414822341
Certified beds
87
Avg daily residents
83 (95% of beds filled)
Ownership
For-profit LLC
Provider type
Medicare and Medicaid
Medicare/Medicaid since
1989-05-23
Setting
Urban
2 /5
CMS Overall Rating

CMS 5-Star Ratings

CMS rates every Medicare/Medicaid-certified nursing home on four domains. The Overall rating is driven primarily by Health Inspection results, then adjusted up or down by Staffing and Quality Measures.

Overall Rating
Composite of Health Inspection, Staffing, and Quality Measures.
2/5
Health Inspection
Based on the three most recent standard surveys, with more weight on recent results.
2/5
Staffing
Weighted combination of RN and total nurse staffing hours per resident per day, case-mix adjusted.
4/5
Quality Measures
15 resident-level quality measures split between long-stay and short-stay (post-acute) residents.
4/5
Quality Measures breakdown
Long-Stay Quality Measures 5/5
Short-Stay Quality Measures 3/5

Staffing & Workforce

Direct-care staffing is the strongest operational driver of quality in nursing homes. Values are hours per resident per day, derived from payroll-based journal (PBJ) submissions. "Case-mix" adjusts for resident acuity; "Adjusted" is the CMS rating-input value.

Role Reported Case-mix expected Adjusted Federal floor
Total nurse
All nursing staff combined: RN + LPN + Aide
4.48 3.57 4.84 ≥ 3.48
Registered Nurse (RN)
Licensed RN hours. Strongest driver of clinical outcomes.
0.63 0.62 0.68 ≥ 0.55
Licensed Practical Nurse (LPN)
LPN/LVN hours. Often handles medication administration.
0.80 0.79 0.87
Nurse aide
CNA hours. Bulk of direct resident care — bathing, feeding, mobility.
3.04 2.15 3.29
Licensed (RN + LPN)
Combined licensed nurse coverage.
1.43
Physical therapist
Rehabilitation therapist hours — important for post-acute / rehab admissions.
0.09

Federal minimums (phasing in under the CMS 2024 minimum staffing rule) shown for reference. RN: 0.55 hrs/resident/day. Total nurse: 3.48 hrs/resident/day.

Weekend staffing

Total nurse (weekend)
4.22
hrs / resident / day
RN (weekend)
0.31
hrs / resident / day
Total nurse (adjusted, weekend)
4.57
hrs / resident / day

Weekend under-staffing is a common quality-of-care concern — adverse events are more frequent when licensed coverage drops.

Staff turnover

Total nursing staff turnover
44.6%
annual
RN turnover
53.8%
annual
Administrators departed
0
last 12 months

Resident acuity

Nursing Case-Mix Index
1.27
higher acuity than avg
Case-Mix Index Ratio
0.92
facility / state ratio

Health Inspections

CMS weights three inspection cycles to compute the Health Inspection rating: the most recent (50%), the second most recent (33%), and the oldest (17%). Each standard-survey deficiency is assigned a score based on scope and severity; complaint-survey findings and revisit scores are added to produce the cycle total.

Cycle Date Total defs. Standard Complaint Deficiency score Revisits Total score
Cycle 1 (most recent) 2025-05-09 22 16 9 96 1 96
Cycle 2/3 (prior) 2024-01-22 23 16 11 124 1 124
Total weighted health score
103.0
lower is better

Deficiencies (54)

Individual survey findings. Scope/severity uses the CMS A–L matrix: letters further down the alphabet indicate greater harm and wider scope, up through J–L (immediate jeopardy).

52 D/E/F Actual harm — potential for minor
2 G/H/I Actual harm
Tag Description Scope/Severity Survey date Corrected
0580 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. D 2025-12-08 2025-12-17
0627 Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. D 2025-12-08 2025-12-17
0552 Ensure that residents are fully informed and understand their health status, care and treatments. D 2025-11-14 2025-12-22
0557 Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. D 2025-11-14 2025-12-22
0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. D 2025-11-14 2025-12-22
0686 Provide appropriate pressure ulcer care and prevent new ulcers from developing. D 2025-11-14 2025-12-22
0552 Ensure that residents are fully informed and understand their health status, care and treatments. D 2025-05-09 2025-06-18
0558 Reasonably accommodate the needs and preferences of each resident. D 2025-05-09 2025-06-18
0578 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. D 2025-05-09 2025-06-18
0605 Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. D 2025-05-09 2025-06-18
0644 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. D 2025-05-09 2025-06-18
0656 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. D 2025-05-09 2025-06-18
0679 Provide activities to meet all resident's needs. D 2025-05-09 2025-06-18
0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. D 2025-05-09 2025-06-18
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. D 2025-05-09 2025-06-18
0725 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. E 2025-05-09 2025-06-18
0791 Provide or obtain dental services for each resident. D 2025-05-09 2025-06-18
0804 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. D 2025-05-09 2025-06-18
0812 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. E 2025-05-09 2025-06-18
0585 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. D 2025-05-09 2025-06-18
0677 Provide care and assistance to perform activities of daily living for any resident who is unable. D 2025-05-09 2025-06-18
0755 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. D 2025-05-09 2025-06-18
0557 Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. D 2024-08-30 2024-09-26
0641 Ensure each resident receives an accurate assessment. D 2024-08-30 2024-09-26
0661 Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. D 2024-08-30 2024-09-26
0677 Provide care and assistance to perform activities of daily living for any resident who is unable. D 2024-08-30 2024-09-26
0686 Provide appropriate pressure ulcer care and prevent new ulcers from developing. D 2024-08-30 2024-09-26
0842 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. D 2024-08-30 2024-09-26
0602 Protect each resident from the wrongful use of the resident's belongings or money. D 2024-04-19 2022-02-02
0558 Reasonably accommodate the needs and preferences of each resident. D 2024-01-22 2024-02-15
0656 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. D 2024-01-22 2024-02-15
0657 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. D 2024-01-22 2024-02-15
0677 Provide care and assistance to perform activities of daily living for any resident who is unable. D 2024-01-22 2024-02-15
0688 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. D 2024-01-22 2024-02-15
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. D 2024-01-22 2024-02-15
0697 Provide safe, appropriate pain management for a resident who requires such services. G 2024-01-22 2024-02-15
0699 Provide care or services that was trauma informed and/or culturally competent. D 2024-01-22 2024-02-15
0730 Observe each nurse aide's job performance and give regular training. E 2024-01-22 2024-02-15
0756 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. D 2024-01-22 2024-02-15
0758 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. D 2024-01-22 2024-02-15
0947 Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. E 2024-01-22 2024-02-15
0600 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. D 2024-01-22 2024-02-15
0641 Ensure each resident receives an accurate assessment. D 2024-01-22 2024-02-15
0803 Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. E 2024-01-22 2024-02-15
0804 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. E 2024-01-22 2024-02-15
0578 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. D 2022-10-07 2022-11-08
0580 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. D 2022-10-07 2022-11-08
0584 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. E 2022-10-07 2022-11-08
0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. G 2022-10-07 2022-11-08
0695 Provide safe and appropriate respiratory care for a resident when needed. D 2022-10-07 2022-11-08

Showing 50 most recent of 54. See the All Data CSV for the full list.

Penalties (1)

Fines issued
1
last 3 years
Total fines
$31,369
Date Type Fine amount
2024-01-22 Fine $31,369

Source: CMS Nursing Home Penalties.

Financial Health (FY 2023)

Payer mix (share of resident days)

Medicare 15.6% Medicaid 56.9% Other 27.5%

Operating performance

Operating Margin
-4.0%
Total Margin
-2.2%
Occupancy Rate
64.0%
Cost per Resident Day
$59

Revenue & costs

Net Patient Revenue
$11.4M
Total Costs
$1.2M
Net Income
-$333K

Balance sheet

Total Assets
$18.0M
Total Liabilities
$1.7M
Fund Balance
$16.3M
Current Ratio
10.43

Source: CMS SNF Cost Report (FY 2023). Cost report data lags by ~2 years.

Ownership & Corporate Structure

Chain: PACS GROUP

Chain ID
690
Facilities in chain
264
Legal business name
ASHLAND SNF HEALTHCARE LLC
Chain-average star ratings (for peer context)
Overall
2.9
Health
2.6
Staffing
2.4
QM
4.2

Owner / manager organizations (4)

Organization Role Association
PROVIDENCE GROUP NH, LLC 5% OR GREATER DIRECT OWNERSHIP INTEREST since 05/10/2024
PACS GROUP, INC. 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 05/10/2024
PACS HOLDINGS, LLC 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 05/10/2024
TRUIST BANK 5% OR GREATER SECURITY INTEREST since 09/01/2024

Owner / manager individuals (8)

Name Role Association
HANCOCK, MARK 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 05/10/2024
MURRAY, JASON 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 05/10/2024
APT, FREDERICK OPERATIONAL/MANAGERIAL CONTROL since 05/10/2024
HAMILTON, MATTHEW OPERATIONAL/MANAGERIAL CONTROL since 09/01/2024
HINDERMAN, VICTORIA OPERATIONAL/MANAGERIAL CONTROL since 01/20/2025
JERGENSEN, JOSHUA OPERATIONAL/MANAGERIAL CONTROL since 05/10/2024
KAHN, KAREN OPERATIONAL/MANAGERIAL CONTROL since 09/01/2024
MITCHELL, JOHN OPERATIONAL/MANAGERIAL CONTROL since 05/10/2024

Source: CMS Nursing Home Ownership. Percent ownership is rarely disclosed — CMS only requires it for specific roles.

Facility Features

CCRC
No
Hospital-based
No
Resident / family council
Resident
Sprinkler systems
Yes
Abuse citation flag
No
Methodology & sources

Full methodology →

All Data

Every labeled field shipped for this facility by CMS. No national median or percentile context is available for SNFs in the current release.

Download CSV

Show 113 rows
Source Metric Value Raw key
Cost Report Cost per Resident Day ($) $59 metrics.cost_per_resident_day
Cost Report Current Ratio 10.43 metrics.current_ratio
Cost Report fiscal_year 2,023 fiscal_year
Cost Report Medicaid Day Share (%) 56.9% metrics.medicaid_day_share
Cost Report Medicare Day Share (%) 15.6% metrics.medicare_day_share
Cost Report Net Income ($) $-332,857 metrics.net_income
Cost Report Net Patient Revenue ($) $11,442,012 metrics.net_patient_revenue
Cost Report Occupancy Rate (%) 64.0% metrics.occupancy_rate
Cost Report Operating Margin (%) -4.0% metrics.operating_margin
Cost Report Total Assets ($) $17,956,742 metrics.total_assets
Cost Report Total Costs ($) $1,190,048 metrics.total_costs
Cost Report Total Fund Balances ($) $16,256,680 metrics.fund_balance
Cost Report Total Liabilities ($) $1,700,062 metrics.total_liabilities
Cost Report Total Margin (%) -2.2% metrics.total_margin
Provider Information Abuse Icon N Abuse Icon
Provider Information Adjusted LPN Staffing Hours per Resident per Day 0.86996 Adjusted LPN Staffing Hours per Resident per Day
Provider Information Adjusted Nurse Aide Staffing Hours per Resident per Day 3.29061 Adjusted Nurse Aide Staffing Hours per Resident per Day
Provider Information Adjusted RN Staffing Hours per Resident per Day 0.67630 Adjusted RN Staffing Hours per Resident per Day
Provider Information Adjusted Total Nurse Staffing Hours per Resident per Day 4.83687 Adjusted Total Nurse Staffing Hours per Resident per Day
Provider Information Adjusted Weekend Total Nurse Staffing Hours per Resident per Day 4.56591 Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Administrator turnover footnote Administrator turnover footnote
Provider Information Automatic Sprinkler Systems in All Required Areas Yes Automatic Sprinkler Systems in All Required Areas
Provider Information Average Number of Residents per Day 82.7 Average Number of Residents per Day
Provider Information Average Number of Residents per Day Footnote Average Number of Residents per Day Footnote
Provider Information Case-Mix LPN Staffing Hours per Resident per Day 0.79282 Case-Mix LPN Staffing Hours per Resident per Day
Provider Information Case-Mix Nurse Aide Staffing Hours per Resident per Day 2.15470 Case-Mix Nurse Aide Staffing Hours per Resident per Day
Provider Information Case-Mix RN Staffing Hours per Resident per Day 0.62491 Case-Mix RN Staffing Hours per Resident per Day
Provider Information Case-Mix Total Nurse Staffing Hours per Resident per Day 3.57244 Case-Mix Total Nurse Staffing Hours per Resident per Day
Provider Information Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day 3.14873 Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Chain Average Health Inspection Rating 2.6 Chain Average Health Inspection Rating
Provider Information Chain Average Overall 5-star Rating 2.9 Chain Average Overall 5-star Rating
Provider Information Chain Average QM Rating 4.2 Chain Average QM Rating
Provider Information Chain Average Staffing Rating 2.4 Chain Average Staffing Rating
Provider Information Chain ID 690 Chain ID
Provider Information Chain Name PACS GROUP Chain Name
Provider Information City/Town ASHLAND City/Town
Provider Information CMS Certification Number (CCN) 385197 CMS Certification Number (CCN)
Provider Information Continuing Care Retirement Community N Continuing Care Retirement Community
Provider Information County/Parish Jackson County/Parish
Provider Information Date First Approved to Provide Medicare and Medicaid Services 1989-05-23 Date First Approved to Provide Medicare and Medicaid Services
Provider Information Geocoding Footnote Geocoding Footnote
Provider Information Health Inspection Rating 2 Health Inspection Rating
Provider Information Health Inspection Rating Footnote Health Inspection Rating Footnote
Provider Information Latitude 42.2065 Latitude
Provider Information Legal Business Name ASHLAND SNF HEALTHCARE LLC Legal Business Name
Provider Information Location 135 MAPLE STREET,ASHLAND,OR,97520 Location
Provider Information Long-Stay QM Rating 5 Long-Stay QM Rating
Provider Information Long-Stay QM Rating Footnote Long-Stay QM Rating Footnote
Provider Information Longitude -122.72 Longitude
Provider Information Most Recent Health Inspection More Than 2 Years Ago N Most Recent Health Inspection More Than 2 Years Ago
Provider Information Number of administrators who have left the nursing home 0 Number of administrators who have left the nursing home
Provider Information Number of Certified Beds 87 Number of Certified Beds
Provider Information Number of Citations from Infection Control Inspections Number of Citations from Infection Control Inspections
Provider Information Number of Facilities in Chain 264 Number of Facilities in Chain
Provider Information Number of Fines 1 Number of Fines
Provider Information Number of Payment Denials 0 Number of Payment Denials
Provider Information Nursing Case-Mix Index 1.26555 Nursing Case-Mix Index
Provider Information Nursing Case-Mix Index Ratio 0.91863 Nursing Case-Mix Index Ratio
Provider Information Overall Rating 2 Overall Rating
Provider Information Overall Rating Footnote Overall Rating Footnote
Provider Information Ownership Type For profit - Limited Liability company Ownership Type
Provider Information Physical Therapist Staffing Footnote Physical Therapist Staffing Footnote
Provider Information Processing Date 2026-03-01 Processing Date
Provider Information Provider Address 135 MAPLE STREET Provider Address
Provider Information Provider Changed Ownership in Last 12 Months N Provider Changed Ownership in Last 12 Months
Provider Information Provider Name ASHLAND POST ACUTE Provider Name
Provider Information Provider Resides in Hospital N Provider Resides in Hospital
Provider Information Provider SSA County Code 140 Provider SSA County Code
Provider Information Provider Type Medicare and Medicaid Provider Type
Provider Information QM Rating 4 QM Rating
Provider Information QM Rating Footnote QM Rating Footnote
Provider Information Rating Cycle 1 Health Deficiency Score 96 Rating Cycle 1 Health Deficiency Score
Provider Information Rating Cycle 1 Health Revisit Score 0 Rating Cycle 1 Health Revisit Score
Provider Information Rating Cycle 1 Number of Complaint Health Deficiencies 9 Rating Cycle 1 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 1 Number of Health Revisits 1 Rating Cycle 1 Number of Health Revisits
Provider Information Rating Cycle 1 Number of Standard Health Deficiencies 16 Rating Cycle 1 Number of Standard Health Deficiencies
Provider Information Rating Cycle 1 Standard Survey Health Date 2025-05-09 Rating Cycle 1 Standard Survey Health Date
Provider Information Rating Cycle 1 Total Health Score 96 Rating Cycle 1 Total Health Score
Provider Information Rating Cycle 1 Total Number of Health Deficiencies 22 Rating Cycle 1 Total Number of Health Deficiencies
Provider Information Rating Cycle 2 Number of Standard Health Deficiencies 16 Rating Cycle 2 Number of Standard Health Deficiencies
Provider Information Rating Cycle 2 Standard Health Survey Date 2024-01-22 Rating Cycle 2 Standard Health Survey Date
Provider Information Rating Cycle 2/3 Health Deficiency Score 124 Rating Cycle 2/3 Health Deficiency Score
Provider Information Rating Cycle 2/3 Health Revisit Score 0 Rating Cycle 2/3 Health Revisit Score
Provider Information Rating Cycle 2/3 Number of Complaint Health Deficiencies 11 Rating Cycle 2/3 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 2/3 Number of Health Revisits 1 Rating Cycle 2/3 Number of Health Revisits
Provider Information Rating Cycle 2/3 Total Health Score 124 Rating Cycle 2/3 Total Health Score
Provider Information Rating Cycle 2/3 Total Number of Health Deficiencies 23 Rating Cycle 2/3 Total Number of Health Deficiencies
Provider Information Registered Nurse hours per resident per day on the weekend 0.31301 Registered Nurse hours per resident per day on the weekend
Provider Information Registered Nurse turnover 53.8 Registered Nurse turnover
Provider Information Registered Nurse turnover footnote Registered Nurse turnover footnote
Provider Information Reported Licensed Staffing Hours per Resident per Day 1.43072 Reported Licensed Staffing Hours per Resident per Day
Provider Information Reported LPN Staffing Hours per Resident per Day 0.80496 Reported LPN Staffing Hours per Resident per Day
Provider Information Reported Nurse Aide Staffing Hours per Resident per Day 3.04473 Reported Nurse Aide Staffing Hours per Resident per Day
Provider Information Reported Physical Therapist Staffing Hours per Resident Per Day 0.08846 Reported Physical Therapist Staffing Hours per Resident Per Day
Provider Information Reported RN Staffing Hours per Resident per Day 0.62577 Reported RN Staffing Hours per Resident per Day
Provider Information Reported Staffing Footnote Reported Staffing Footnote
Provider Information Reported Total Nurse Staffing Hours per Resident per Day 4.47545 Reported Total Nurse Staffing Hours per Resident per Day
Provider Information Short-Stay QM Rating 3 Short-Stay QM Rating
Provider Information Short-Stay QM Rating Footnote Short-Stay QM Rating Footnote
Provider Information Special Focus Status Special Focus Status
Provider Information Staffing Rating 4 Staffing Rating
Provider Information Staffing Rating Footnote Staffing Rating Footnote
Provider Information State OR State
Provider Information Telephone Number 5414822341 Telephone Number
Provider Information Total Amount of Fines in Dollars 31369.00 Total Amount of Fines in Dollars
Provider Information Total number of nurse staff hours per resident per day on the weekend 4.22475 Total number of nurse staff hours per resident per day on the weekend
Provider Information Total Number of Penalties 1 Total Number of Penalties
Provider Information Total nursing staff turnover 44.6 Total nursing staff turnover
Provider Information Total nursing staff turnover footnote Total nursing staff turnover footnote
Provider Information Total Weighted Health Survey Score 103.000 Total Weighted Health Survey Score
Provider Information Urban Y Urban
Provider Information With a Resident and Family Council Resident With a Resident and Family Council
Provider Information ZIP Code 97520 ZIP Code