SFF Candidate Abuse citation flag

Overview

Address
1166 E. 28TH AVENUE, EUGENE, OR 97403
Phone
5413450534
Certified beds
110
Avg daily residents
64 (58% of beds filled)
Ownership
For-profit LLC
Provider type
Medicare and Medicaid
Medicare/Medicaid since
1985-05-17
Setting
Urban
1 /5
CMS Overall Rating

CMS 5-Star Ratings

CMS rates every Medicare/Medicaid-certified nursing home on four domains. The Overall rating is driven primarily by Health Inspection results, then adjusted up or down by Staffing and Quality Measures.

Overall Rating
Composite of Health Inspection, Staffing, and Quality Measures.
1/5
Health Inspection
Based on the three most recent standard surveys, with more weight on recent results.
1/5
Staffing
Weighted combination of RN and total nurse staffing hours per resident per day, case-mix adjusted.
3/5
Quality Measures
15 resident-level quality measures split between long-stay and short-stay (post-acute) residents.
3/5
Quality Measures breakdown
Long-Stay Quality Measures 4/5
Short-Stay Quality Measures 3/5

Staffing & Workforce

Direct-care staffing is the strongest operational driver of quality in nursing homes. Values are hours per resident per day, derived from payroll-based journal (PBJ) submissions. "Case-mix" adjusts for resident acuity; "Adjusted" is the CMS rating-input value.

Role Reported Case-mix expected Adjusted Federal floor
Total nurse
All nursing staff combined: RN + LPN + Aide
5.51 3.70 5.74 ≥ 3.48
Registered Nurse (RN)
Licensed RN hours. Strongest driver of clinical outcomes.
0.34 0.65 0.36 ≥ 0.55 Below floor
Licensed Practical Nurse (LPN)
LPN/LVN hours. Often handles medication administration.
1.43 0.82 1.49
Nurse aide
CNA hours. Bulk of direct resident care — bathing, feeding, mobility.
3.74 2.23 3.90
Licensed (RN + LPN)
Combined licensed nurse coverage.
1.77
Physical therapist
Rehabilitation therapist hours — important for post-acute / rehab admissions.
0.04

Federal minimums (phasing in under the CMS 2024 minimum staffing rule) shown for reference. RN: 0.55 hrs/resident/day. Total nurse: 3.48 hrs/resident/day.

Weekend staffing

Total nurse (weekend)
4.93
hrs / resident / day
RN (weekend)
0.25
hrs / resident / day
Total nurse (adjusted, weekend)
5.14
hrs / resident / day

Weekend under-staffing is a common quality-of-care concern — adverse events are more frequent when licensed coverage drops.

Staff turnover

Total nursing staff turnover
73.0%
annual
RN turnover
90.0%
annual
Administrators departed
1
last 12 months

Resident acuity

Nursing Case-Mix Index
1.31
higher acuity than avg
Case-Mix Index Ratio
0.95
facility / state ratio

Health Inspections

CMS weights three inspection cycles to compute the Health Inspection rating: the most recent (50%), the second most recent (33%), and the oldest (17%). Each standard-survey deficiency is assigned a score based on scope and severity; complaint-survey findings and revisit scores are added to produce the cycle total.

Cycle Date Total defs. Standard Complaint Deficiency score Revisits Total score
Cycle 1 (most recent) 2025-08-11 13 11 2 202 1 202
Cycle 2/3 (prior) 2024-03-22 43 33 24 244 2 366
Total weighted health score
243.0
lower is better

Deficiencies (64)

Individual survey findings. Scope/severity uses the CMS A–L matrix: letters further down the alphabet indicate greater harm and wider scope, up through J–L (immediate jeopardy).

62 D/E/F Actual harm — potential for minor
1 G/H/I Actual harm
1 J/K/L Immediate jeopardy
Tag Description Scope/Severity Survey date Corrected
0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. D 2025-12-09 2026-01-05
0695 Provide safe and appropriate respiratory care for a resident when needed. D 2025-12-09 2026-01-05
0554 Allow residents to self-administer drugs if determined clinically appropriate. D 2025-08-11 2025-09-29
0580 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. D 2025-08-11 2025-09-29
0600 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. D 2025-08-11 2025-09-29
0609 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. D 2025-08-11 2025-09-29
0610 Respond appropriately to all alleged violations. D 2025-08-11 2025-09-29
0628 Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. D 2025-08-11 2025-09-29
0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. D 2025-08-11 2025-09-29
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. D 2025-08-11 2025-09-29
0812 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. E 2025-08-11 2025-09-29
0814 Dispose of garbage and refuse properly. D 2025-08-11 2025-09-29
0880 Provide and implement an infection prevention and control program. L 2025-08-11 2025-09-29
0600 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. D 2024-10-16 2024-12-05
0609 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. D 2024-10-16 2024-12-05
0610 Respond appropriately to all alleged violations. D 2024-10-16 2024-12-05
0658 Ensure services provided by the nursing facility meet professional standards of quality. D 2024-10-16 2024-12-05
0677 Provide care and assistance to perform activities of daily living for any resident who is unable. D 2024-10-16 2024-12-05
0725 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. E 2024-10-16 2024-12-05
0732 Post nurse staffing information every day. E 2024-10-16 2024-12-05
0755 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. D 2024-10-16 2024-12-05
0554 Allow residents to self-administer drugs if determined clinically appropriate. D 2024-03-22 2024-05-08
0565 Honor the resident's right to organize and participate in resident/family groups in the facility. E 2024-03-22 2024-05-08
0576 Ensure residents have reasonable access to and privacy in their use of communication methods. E 2024-03-22 2024-05-08
0577 Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. E 2024-03-22 2024-05-08
0585 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. D 2024-03-22 2024-05-08
0604 Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. D 2024-03-22 2024-05-08
0637 Assess the resident when there is a significant change in condition D 2024-03-22 2024-05-08
0657 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. D 2024-03-22 2024-05-08
0688 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. D 2024-03-22 2024-05-08
0690 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. D 2024-03-22 2024-05-08
0692 Provide enough food/fluids to maintain a resident's health. D 2024-03-22 2024-05-08
0697 Provide safe, appropriate pain management for a resident who requires such services. D 2024-03-22 2024-05-08
0756 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. D 2024-03-22 2024-05-08
0757 Ensure each resident’s drug regimen must be free from unnecessary drugs. D 2024-03-22 2024-05-08
0758 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. E 2024-03-22 2024-06-22
0776 Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them. D 2024-03-22 2024-05-08
0791 Provide or obtain dental services for each resident. D 2024-03-22 2024-05-08
0809 Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. D 2024-03-22 2024-05-08
0814 Dispose of garbage and refuse properly. E 2024-03-22 2024-05-08
0561 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. E 2024-03-22 2024-05-08
0580 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. D 2024-03-22 2024-05-08
0584 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. D 2024-03-22 2024-05-08
0609 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. D 2024-03-22 2024-05-08
0677 Provide care and assistance to perform activities of daily living for any resident who is unable. D 2024-03-22 2024-06-22
0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. D 2024-03-22 2024-05-08
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. E 2024-03-22 2024-05-08
0725 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. E 2024-03-22 2024-05-08
0727 Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. E 2024-03-22 2024-05-08
0730 Observe each nurse aide's job performance and give regular training. E 2024-03-22 2024-05-08

Showing 50 most recent of 64. See the All Data CSV for the full list.

Penalties (1)

Fines issued
1
last 3 years
Total fines
$121,905
Date Type Fine amount
2025-08-11 Fine $121,905

Source: CMS Nursing Home Penalties.

Financial Health (FY 2023)

Payer mix (share of resident days)

Medicare 6.9% Medicaid 59.1% Other 34.0%

Operating performance

Operating Margin
1.9%
Total Margin
2.1%
Occupancy Rate
62.2%
Cost per Resident Day
$58

Revenue & costs

Net Patient Revenue
$12.8M
Total Costs
$1.2M
Net Income
$273K

Balance sheet

Total Assets
$26.6M
Total Liabilities
$26.4M
Fund Balance
$273K
Current Ratio
1.26

Source: CMS SNF Cost Report (FY 2023). Cost report data lags by ~2 years.

Ownership & Corporate Structure

Chain: VOLARE HEALTH

Chain ID
628
Facilities in chain
16
Legal business name
CAMAS RIDGE REHABILITATION CENTER LLC
Chain-average star ratings (for peer context)
Overall
1.7
Health
1.6
Staffing
2.8
QM
3.4

Owner / manager organizations (6)

Organization Role Association
PAC 12 OPCO HOLDCO LLC 5% OR GREATER DIRECT OWNERSHIP INTEREST since 03/01/2023
KNOX HEALTHCARE PAC 12 HOLDINGS LLC 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 03/01/2023
PAC 12 HOLDINGS LLC 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 03/01/2023
PAC 12 PINNACLE HOLDCO LLC 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 03/01/2023
VOLARE HEALTH LLC OPERATIONAL/MANAGERIAL CONTROL since 03/01/2023
CAMAS RIDGE PROPCO LLC 5% OR GREATER MORTGAGE INTEREST since 03/01/2023

Owner / manager individuals (10)

Name Role Association
HAGAR, CHAIM 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 03/01/2023
HAGLER, ALEXANDER 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 03/01/2023
KNOX, DONALD 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 03/01/2023
SCHWARTZ, ELIEZER 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 03/01/2023
DUNHAM, SARAH OPERATIONAL/MANAGERIAL CONTROL since 04/01/2025
KNOX, DONALD OPERATIONAL/MANAGERIAL CONTROL since 03/01/2023
MURER, EMILY OPERATIONAL/MANAGERIAL CONTROL since 03/10/2025
SCHWARTZ, ELIEZER OPERATIONAL/MANAGERIAL CONTROL since 03/01/2023
KNOX, DONALD CORPORATE OFFICER since 03/01/2023
SMITH, BRIAN CORPORATE OFFICER since 03/27/2023

Source: CMS Nursing Home Ownership. Percent ownership is rarely disclosed — CMS only requires it for specific roles.

Facility Features

CCRC
No
Hospital-based
No
Resident / family council
Resident
Sprinkler systems
Yes
Special focus status
SFF Candidate
Abuse citation flag
Yes — last 2 cycles
Methodology & sources

Full methodology →

All Data

Every labeled field shipped for this facility by CMS. No national median or percentile context is available for SNFs in the current release.

Download CSV

Show 113 rows
Source Metric Value Raw key
Cost Report Cost per Resident Day ($) $58 metrics.cost_per_resident_day
Cost Report Current Ratio 1.26 metrics.current_ratio
Cost Report fiscal_year 2,023 fiscal_year
Cost Report Medicaid Day Share (%) 59.1% metrics.medicaid_day_share
Cost Report Medicare Day Share (%) 6.9% metrics.medicare_day_share
Cost Report Net Income ($) $272,925 metrics.net_income
Cost Report Net Patient Revenue ($) $12,788,295 metrics.net_patient_revenue
Cost Report Occupancy Rate (%) 62.2% metrics.occupancy_rate
Cost Report Operating Margin (%) 1.9% metrics.operating_margin
Cost Report Total Assets ($) $26,643,925 metrics.total_assets
Cost Report Total Costs ($) $1,206,190 metrics.total_costs
Cost Report Total Fund Balances ($) $272,925 metrics.fund_balance
Cost Report Total Liabilities ($) $26,371,000 metrics.total_liabilities
Cost Report Total Margin (%) 2.1% metrics.total_margin
Provider Information Abuse Icon Y Abuse Icon
Provider Information Adjusted LPN Staffing Hours per Resident per Day 1.48674 Adjusted LPN Staffing Hours per Resident per Day
Provider Information Adjusted Nurse Aide Staffing Hours per Resident per Day 3.89973 Adjusted Nurse Aide Staffing Hours per Resident per Day
Provider Information Adjusted RN Staffing Hours per Resident per Day 0.35780 Adjusted RN Staffing Hours per Resident per Day
Provider Information Adjusted Total Nurse Staffing Hours per Resident per Day 5.74427 Adjusted Total Nurse Staffing Hours per Resident per Day
Provider Information Adjusted Weekend Total Nurse Staffing Hours per Resident per Day 5.13686 Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Administrator turnover footnote Administrator turnover footnote
Provider Information Automatic Sprinkler Systems in All Required Areas Yes Automatic Sprinkler Systems in All Required Areas
Provider Information Average Number of Residents per Day 63.6 Average Number of Residents per Day
Provider Information Average Number of Residents per Day Footnote Average Number of Residents per Day Footnote
Provider Information Case-Mix LPN Staffing Hours per Resident per Day 0.82154 Case-Mix LPN Staffing Hours per Resident per Day
Provider Information Case-Mix Nurse Aide Staffing Hours per Resident per Day 2.23276 Case-Mix Nurse Aide Staffing Hours per Resident per Day
Provider Information Case-Mix RN Staffing Hours per Resident per Day 0.64755 Case-Mix RN Staffing Hours per Resident per Day
Provider Information Case-Mix Total Nurse Staffing Hours per Resident per Day 3.70184 Case-Mix Total Nurse Staffing Hours per Resident per Day
Provider Information Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day 3.26279 Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Chain Average Health Inspection Rating 1.6 Chain Average Health Inspection Rating
Provider Information Chain Average Overall 5-star Rating 1.7 Chain Average Overall 5-star Rating
Provider Information Chain Average QM Rating 3.4 Chain Average QM Rating
Provider Information Chain Average Staffing Rating 2.8 Chain Average Staffing Rating
Provider Information Chain ID 628 Chain ID
Provider Information Chain Name VOLARE HEALTH Chain Name
Provider Information City/Town EUGENE City/Town
Provider Information CMS Certification Number (CCN) 385167 CMS Certification Number (CCN)
Provider Information Continuing Care Retirement Community N Continuing Care Retirement Community
Provider Information County/Parish Lane County/Parish
Provider Information Date First Approved to Provide Medicare and Medicaid Services 1985-05-17 Date First Approved to Provide Medicare and Medicaid Services
Provider Information Geocoding Footnote Geocoding Footnote
Provider Information Health Inspection Rating 1 Health Inspection Rating
Provider Information Health Inspection Rating Footnote Health Inspection Rating Footnote
Provider Information Latitude 44.0271 Latitude
Provider Information Legal Business Name CAMAS RIDGE REHABILITATION CENTER LLC Legal Business Name
Provider Information Location 1166 E. 28TH AVENUE,EUGENE,OR,97403 Location
Provider Information Long-Stay QM Rating 4 Long-Stay QM Rating
Provider Information Long-Stay QM Rating Footnote Long-Stay QM Rating Footnote
Provider Information Longitude -123.08 Longitude
Provider Information Most Recent Health Inspection More Than 2 Years Ago N Most Recent Health Inspection More Than 2 Years Ago
Provider Information Number of administrators who have left the nursing home 1 Number of administrators who have left the nursing home
Provider Information Number of Certified Beds 110 Number of Certified Beds
Provider Information Number of Citations from Infection Control Inspections Number of Citations from Infection Control Inspections
Provider Information Number of Facilities in Chain 16 Number of Facilities in Chain
Provider Information Number of Fines 1 Number of Fines
Provider Information Number of Payment Denials 0 Number of Payment Denials
Provider Information Nursing Case-Mix Index 1.31140 Nursing Case-Mix Index
Provider Information Nursing Case-Mix Index Ratio 0.95191 Nursing Case-Mix Index Ratio
Provider Information Overall Rating 1 Overall Rating
Provider Information Overall Rating Footnote Overall Rating Footnote
Provider Information Ownership Type For profit - Limited Liability company Ownership Type
Provider Information Physical Therapist Staffing Footnote Physical Therapist Staffing Footnote
Provider Information Processing Date 2026-03-01 Processing Date
Provider Information Provider Address 1166 E. 28TH AVENUE Provider Address
Provider Information Provider Changed Ownership in Last 12 Months N Provider Changed Ownership in Last 12 Months
Provider Information Provider Name SOUTH HILLS REHABILITATION CENTER Provider Name
Provider Information Provider Resides in Hospital N Provider Resides in Hospital
Provider Information Provider SSA County Code 190 Provider SSA County Code
Provider Information Provider Type Medicare and Medicaid Provider Type
Provider Information QM Rating 3 QM Rating
Provider Information QM Rating Footnote QM Rating Footnote
Provider Information Rating Cycle 1 Health Deficiency Score 202 Rating Cycle 1 Health Deficiency Score
Provider Information Rating Cycle 1 Health Revisit Score 0 Rating Cycle 1 Health Revisit Score
Provider Information Rating Cycle 1 Number of Complaint Health Deficiencies 2 Rating Cycle 1 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 1 Number of Health Revisits 1 Rating Cycle 1 Number of Health Revisits
Provider Information Rating Cycle 1 Number of Standard Health Deficiencies 11 Rating Cycle 1 Number of Standard Health Deficiencies
Provider Information Rating Cycle 1 Standard Survey Health Date 2025-08-11 Rating Cycle 1 Standard Survey Health Date
Provider Information Rating Cycle 1 Total Health Score 202 Rating Cycle 1 Total Health Score
Provider Information Rating Cycle 1 Total Number of Health Deficiencies 13 Rating Cycle 1 Total Number of Health Deficiencies
Provider Information Rating Cycle 2 Number of Standard Health Deficiencies 33 Rating Cycle 2 Number of Standard Health Deficiencies
Provider Information Rating Cycle 2 Standard Health Survey Date 2024-03-22 Rating Cycle 2 Standard Health Survey Date
Provider Information Rating Cycle 2/3 Health Deficiency Score 244 Rating Cycle 2/3 Health Deficiency Score
Provider Information Rating Cycle 2/3 Health Revisit Score 122 Rating Cycle 2/3 Health Revisit Score
Provider Information Rating Cycle 2/3 Number of Complaint Health Deficiencies 24 Rating Cycle 2/3 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 2/3 Number of Health Revisits 2 Rating Cycle 2/3 Number of Health Revisits
Provider Information Rating Cycle 2/3 Total Health Score 366 Rating Cycle 2/3 Total Health Score
Provider Information Rating Cycle 2/3 Total Number of Health Deficiencies 43 Rating Cycle 2/3 Total Number of Health Deficiencies
Provider Information Registered Nurse hours per resident per day on the weekend 0.25021 Registered Nurse hours per resident per day on the weekend
Provider Information Registered Nurse turnover 90.0 Registered Nurse turnover
Provider Information Registered Nurse turnover footnote Registered Nurse turnover footnote
Provider Information Reported Licensed Staffing Hours per Resident per Day 1.76854 Reported Licensed Staffing Hours per Resident per Day
Provider Information Reported LPN Staffing Hours per Resident per Day 1.42548 Reported LPN Staffing Hours per Resident per Day
Provider Information Reported Nurse Aide Staffing Hours per Resident per Day 3.73904 Reported Nurse Aide Staffing Hours per Resident per Day
Provider Information Reported Physical Therapist Staffing Hours per Resident Per Day 0.03956 Reported Physical Therapist Staffing Hours per Resident Per Day
Provider Information Reported RN Staffing Hours per Resident per Day 0.34306 Reported RN Staffing Hours per Resident per Day
Provider Information Reported Staffing Footnote Reported Staffing Footnote
Provider Information Reported Total Nurse Staffing Hours per Resident per Day 5.50758 Reported Total Nurse Staffing Hours per Resident per Day
Provider Information Short-Stay QM Rating 3 Short-Stay QM Rating
Provider Information Short-Stay QM Rating Footnote Short-Stay QM Rating Footnote
Provider Information Special Focus Status SFF Candidate Special Focus Status
Provider Information Staffing Rating 3 Staffing Rating
Provider Information Staffing Rating Footnote Staffing Rating Footnote
Provider Information State OR State
Provider Information Telephone Number 5413450534 Telephone Number
Provider Information Total Amount of Fines in Dollars 121905.00 Total Amount of Fines in Dollars
Provider Information Total number of nurse staff hours per resident per day on the weekend 4.92520 Total number of nurse staff hours per resident per day on the weekend
Provider Information Total Number of Penalties 1 Total Number of Penalties
Provider Information Total nursing staff turnover 73.0 Total nursing staff turnover
Provider Information Total nursing staff turnover footnote Total nursing staff turnover footnote
Provider Information Total Weighted Health Survey Score 243.000 Total Weighted Health Survey Score
Provider Information Urban Y Urban
Provider Information With a Resident and Family Council Resident With a Resident and Family Council
Provider Information ZIP Code 97403 ZIP Code