SNF

VALLEY WEST HEALTH CARE CENTER

CCN: 385120 · EUGENE, OR 97405 · Lane County

Overview

Address
2300 WARREN STREET, EUGENE, OR 97405
Phone
5416862828
Certified beds
121
Avg daily residents
69 (57% of beds filled)
Ownership
For-profit corporation
Provider type
Medicare and Medicaid
Medicare/Medicaid since
1972-11-21
Setting
Urban
2 /5
★★★★★
CMS Overall Rating

CMS 5-Star Ratings

CMS rates every Medicare/Medicaid-certified nursing home on four domains. The Overall rating is driven primarily by Health Inspection results, then adjusted up or down by Staffing and Quality Measures.

Overall Rating
Composite of Health Inspection, Staffing, and Quality Measures.
★★★★★ 2/5
Health Inspection
Based on the three most recent standard surveys, with more weight on recent results.
★★★★★ 2/5
Staffing
Weighted combination of RN and total nurse staffing hours per resident per day, case-mix adjusted.
★★★★★ 4/5
Quality Measures
15 resident-level quality measures split between long-stay and short-stay (post-acute) residents.
★★★★★ 4/5
Quality Measures breakdown
Long-Stay Quality Measures ★★★★★ 4/5
Short-Stay Quality Measures ★★★★★ 4/5

Staffing & Workforce

Direct-care staffing is the strongest operational driver of quality in nursing homes. Values are hours per resident per day, derived from payroll-based journal (PBJ) submissions. "Case-mix" adjusts for resident acuity; "Adjusted" is the CMS rating-input value.

Role Reported Case-mix expected Adjusted Federal floor
Total nurse
All nursing staff combined: RN + LPN + Aide
 4.57 3.51 5.03 ≥ 3.48
Registered Nurse (RN)
Licensed RN hours. Strongest driver of clinical outcomes.
 0.63 0.61 0.70 ≥ 0.55
Licensed Practical Nurse (LPN)
LPN/LVN hours. Often handles medication administration.
 1.02 0.78 1.12 —
Nurse aide
CNA hours. Bulk of direct resident care — bathing, feeding, mobility.
 2.92 2.12 3.21 —
Licensed (RN + LPN)
Combined licensed nurse coverage.
 1.65 — — —
Physical therapist
Rehabilitation therapist hours — important for post-acute / rehab admissions.
 0.08 — — —

Federal minimums (phasing in under the CMS 2024 minimum staffing rule) shown for reference. RN: 0.55 hrs/resident/day. Total nurse: 3.48 hrs/resident/day.

Weekend staffing

Total nurse (weekend)
3.86
hrs / resident / day
RN (weekend)
0.35
hrs / resident / day
Total nurse (adjusted, weekend)
4.24
hrs / resident / day

Weekend under-staffing is a common quality-of-care concern — adverse events are more frequent when licensed coverage drops.

Staff turnover

Total nursing staff turnover
42.9%
annual
RN turnover
76.9%
annual
Administrators departed
1
last 12 months

Resident acuity

Nursing Case-Mix Index
1.24
higher acuity than avg
Case-Mix Index Ratio
0.90
facility / state ratio

Health Inspections

CMS weights three inspection cycles to compute the Health Inspection rating: the most recent (50%), the second most recent (33%), and the oldest (17%). Each standard-survey deficiency is assigned a score based on scope and severity; complaint-survey findings and revisit scores are added to produce the cycle total.

Cycle Date Total defs. Standard Complaint Deficiency score Revisits Total score
Cycle 1 (most recent) 2025-05-23 9 8 3 48 1 48
Cycle 2/3 (prior) 2024-02-09 19 19 11 100 3 170
Total weighted health score
78.5
lower is better

Deficiencies (56)

Individual survey findings. Scope/severity uses the CMS A–L matrix: letters further down the alphabet indicate greater harm and wider scope, up through J–L (immediate jeopardy).

54 D/E/F Actual harm — potential for minor
1 G/H/I Actual harm
1 J/K/L Immediate jeopardy
Tag Description Scope/Severity Survey date Corrected
0600 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. D 2025-06-25 2025-06-02
0637 Assess the resident when there is a significant change in condition D 2025-05-23 2025-07-01
0644 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. D 2025-05-23 2025-07-01
0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. D 2025-05-23 2025-07-01
0727 Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. E 2025-05-23 2024-10-21
0770 Provide timely, quality laboratory services/tests to meet the needs of residents. D 2025-05-23 2025-07-01
0880 Provide and implement an infection prevention and control program. E 2025-05-23 2025-07-01
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. D 2025-05-23 2025-07-01
0883 Develop and implement policies and procedures for flu and pneumonia vaccinations. E 2025-05-23 2025-07-01
0550 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. E 2024-02-09 2024-03-28
0640 Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. E 2024-02-09 2024-03-28
0685 Assist a resident in gaining access to vision and hearing services. D 2024-02-09 2024-06-14
0686 Provide appropriate pressure ulcer care and prevent new ulcers from developing. D 2024-02-09 2024-03-28
0756 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. D 2024-02-09 2024-03-28
0758 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. D 2024-02-09 2024-03-28
0803 Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. D 2024-02-09 2024-03-28
0880 Provide and implement an infection prevention and control program. E 2024-02-09 2024-03-28
0580 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. D 2024-02-09 2024-03-28
0656 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. D 2024-02-09 2024-03-28
0657 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. D 2024-02-09 2024-03-28
0677 Provide care and assistance to perform activities of daily living for any resident who is unable. D 2024-02-09 2024-03-28
0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. E 2024-02-09 2024-03-28
0688 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. D 2024-02-09 2024-03-28
0692 Provide enough food/fluids to maintain a resident's health. D 2024-02-09 2024-07-12
0725 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. E 2024-02-09 2024-03-28
0770 Provide timely, quality laboratory services/tests to meet the needs of residents. D 2024-02-09 2024-03-28
0805 Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. D 2024-02-09 2024-07-12
0806 Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. E 2024-02-09 2024-03-28
0550 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. D 2022-12-07 2023-01-11
0553 Allow resident to participate in the development and implementation of his or her person-centered plan of care. D 2022-12-07 2023-01-11
0561 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. D 2022-12-07 2023-01-11
0584 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. E 2022-12-07 2023-01-11
0600 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. D 2022-12-07 2023-02-28
0609 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. D 2022-12-07 2023-01-11
0610 Respond appropriately to all alleged violations. D 2022-12-07 2023-01-11
0641 Ensure each resident receives an accurate assessment. D 2022-12-07 2023-01-11
0656 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. D 2022-12-07 2023-01-11
0657 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. D 2022-12-07 2023-01-11
0677 Provide care and assistance to perform activities of daily living for any resident who is unable. D 2022-12-07 2023-01-11
0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. D 2022-12-07 2023-01-11
0686 Provide appropriate pressure ulcer care and prevent new ulcers from developing. D 2022-12-07 2023-01-11
0687 Provide appropriate foot care. D 2022-12-07 2023-01-11
0688 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. D 2022-12-07 2023-01-11
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. D 2022-12-07 2023-02-28
0692 Provide enough food/fluids to maintain a resident's health. G 2022-12-07 2023-01-11
0695 Provide safe and appropriate respiratory care for a resident when needed. D 2022-12-07 2023-01-11
0697 Provide safe, appropriate pain management for a resident who requires such services. D 2022-12-07 2023-01-11
0725 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F 2022-12-07 2023-02-28
0730 Observe each nurse aide's job performance and give regular training. E 2022-12-07 2023-01-11
0732 Post nurse staffing information every day. F 2022-12-07 2023-02-28

Showing 50 most recent of 56. See the All Data CSV for the full list.

Penalties (1)

Fines issued
1
last 3 years
Total fines
$3,145
Date Type Fine amount
2023-09-11 Fine $3,145

Source: CMS Nursing Home Penalties.

Financial Health (FY 2023)

Payer mix (share of resident days)

Medicare 5.4% Medicaid 68.5% Other 26.2%

Operating performance

Operating Margin
3.5%
Total Margin
5.3%
Occupancy Rate
47.6%
Cost per Resident Day
$54

Revenue & costs

Net Patient Revenue
$11.2M
Total Costs
$1.1M
Net Income
$603K

Balance sheet

Total Assets
$12.7M
Total Liabilities
$1.1M
Fund Balance
$11.6M
Current Ratio
1.70

Source: CMS SNF Cost Report (FY 2023). Cost report data lags by ~2 years.

Ownership & Corporate Structure

Chain: LIFE CARE CENTERS OF AMERICA

Chain ID
311
Facilities in chain
194
Legal business name
VALLEY WEST OPERATIONS LLC
Chain-average star ratings (for peer context)
Overall
3.5
Health
2.9
Staffing
3.3
QM
4.6

Owner / manager organizations (2)

Organization Role Association
LIFE CARE CENTERS OF AMERICA, INC. 5% OR GREATER DIRECT OWNERSHIP INTEREST since 08/24/2015
LIFE CARE CENTERS OF AMERICA, INC. OPERATIONAL/MANAGERIAL CONTROL since 08/24/2015

Owner / manager individuals (14)

Name Role Association
PRESTON, FORREST 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 08/24/2015
BUTNER, NANCY OPERATIONAL/MANAGERIAL CONTROL since 09/16/2018
CURTIS, LEANN OPERATIONAL/MANAGERIAL CONTROL since 01/28/2025
FLETCHER, TODD OPERATIONAL/MANAGERIAL CONTROL since 05/01/2021
GIBBINS, DUSTIN OPERATIONAL/MANAGERIAL CONTROL since 12/09/2024
LAY, LISA OPERATIONAL/MANAGERIAL CONTROL since 04/24/2017
PRESTON, AUBREY OPERATIONAL/MANAGERIAL CONTROL since 11/27/2024
PRESTON, FORREST OPERATIONAL/MANAGERIAL CONTROL since 08/24/2015
SWANKER, RICHARD OPERATIONAL/MANAGERIAL CONTROL since 01/01/2022
VELLODY, NITA OPERATIONAL/MANAGERIAL CONTROL since 10/09/2023
ZIEGLER, JAMES OPERATIONAL/MANAGERIAL CONTROL since 09/18/2001
CROSS, CINDY CORPORATE OFFICER since 10/01/2017
HENRY, TERRY CORPORATE OFFICER since 01/27/2017
THURMOND, JOAN CORPORATE OFFICER since 01/27/2017

Source: CMS Nursing Home Ownership. Percent ownership is rarely disclosed — CMS only requires it for specific roles.

Facility Features

CCRC
No
Hospital-based
No
Resident / family council
Resident
Sprinkler systems
Yes
Abuse citation flag
No
Methodology & sources

Full methodology →

All Data

Every labeled field shipped for this facility by CMS. No national median or percentile context is available for SNFs in the current release.

Download CSV

Show 113 rows
Source Metric Value Raw key
Cost Report Cost per Resident Day ($) $54 metrics.cost_per_resident_day
Cost Report Current Ratio 1.70 metrics.current_ratio
Cost Report fiscal_year 2,023 fiscal_year
Cost Report Medicaid Day Share (%) 68.5% metrics.medicaid_day_share
Cost Report Medicare Day Share (%) 5.4% metrics.medicare_day_share
Cost Report Net Income ($) $602,581 metrics.net_income
Cost Report Net Patient Revenue ($) $11,157,085 metrics.net_patient_revenue
Cost Report Occupancy Rate (%) 47.6% metrics.occupancy_rate
Cost Report Operating Margin (%) 3.5% metrics.operating_margin
Cost Report Total Assets ($) $12,691,208 metrics.total_assets
Cost Report Total Costs ($) $1,129,625 metrics.total_costs
Cost Report Total Fund Balances ($) $11,605,125 metrics.fund_balance
Cost Report Total Liabilities ($) $1,086,083 metrics.total_liabilities
Cost Report Total Margin (%) 5.3% metrics.total_margin
Provider Information Abuse Icon N Abuse Icon
Provider Information Adjusted LPN Staffing Hours per Resident per Day 1.12128 Adjusted LPN Staffing Hours per Resident per Day
Provider Information Adjusted Nurse Aide Staffing Hours per Resident per Day 3.20807 Adjusted Nurse Aide Staffing Hours per Resident per Day
Provider Information Adjusted RN Staffing Hours per Resident per Day 0.69762 Adjusted RN Staffing Hours per Resident per Day
Provider Information Adjusted Total Nurse Staffing Hours per Resident per Day 5.02697 Adjusted Total Nurse Staffing Hours per Resident per Day
Provider Information Adjusted Weekend Total Nurse Staffing Hours per Resident per Day 4.24443 Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Administrator turnover footnote — Administrator turnover footnote
Provider Information Automatic Sprinkler Systems in All Required Areas Yes Automatic Sprinkler Systems in All Required Areas
Provider Information Average Number of Residents per Day 69.2 Average Number of Residents per Day
Provider Information Average Number of Residents per Day Footnote — Average Number of Residents per Day Footnote
Provider Information Case-Mix LPN Staffing Hours per Resident per Day 0.77873 Case-Mix LPN Staffing Hours per Resident per Day
Provider Information Case-Mix Nurse Aide Staffing Hours per Resident per Day 2.11641 Case-Mix Nurse Aide Staffing Hours per Resident per Day
Provider Information Case-Mix RN Staffing Hours per Resident per Day 0.61381 Case-Mix RN Staffing Hours per Resident per Day
Provider Information Case-Mix Total Nurse Staffing Hours per Resident per Day 3.50894 Case-Mix Total Nurse Staffing Hours per Resident per Day
Provider Information Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day 3.09276 Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Chain Average Health Inspection Rating 2.9 Chain Average Health Inspection Rating
Provider Information Chain Average Overall 5-star Rating 3.5 Chain Average Overall 5-star Rating
Provider Information Chain Average QM Rating 4.6 Chain Average QM Rating
Provider Information Chain Average Staffing Rating 3.3 Chain Average Staffing Rating
Provider Information Chain ID 311 Chain ID
Provider Information Chain Name LIFE CARE CENTERS OF AMERICA Chain Name
Provider Information City/Town EUGENE City/Town
Provider Information CMS Certification Number (CCN) 385120 CMS Certification Number (CCN)
Provider Information Continuing Care Retirement Community N Continuing Care Retirement Community
Provider Information County/Parish Lane County/Parish
Provider Information Date First Approved to Provide Medicare and Medicaid Services 1972-11-21 Date First Approved to Provide Medicare and Medicaid Services
Provider Information Geocoding Footnote — Geocoding Footnote
Provider Information Health Inspection Rating 2 Health Inspection Rating
Provider Information Health Inspection Rating Footnote — Health Inspection Rating Footnote
Provider Information Latitude 44.0306 Latitude
Provider Information Legal Business Name VALLEY WEST OPERATIONS LLC Legal Business Name
Provider Information Location 2300 WARREN STREET,EUGENE,OR,97405 Location
Provider Information Long-Stay QM Rating 4 Long-Stay QM Rating
Provider Information Long-Stay QM Rating Footnote — Long-Stay QM Rating Footnote
Provider Information Longitude -123.15 Longitude
Provider Information Most Recent Health Inspection More Than 2 Years Ago N Most Recent Health Inspection More Than 2 Years Ago
Provider Information Number of administrators who have left the nursing home 1 Number of administrators who have left the nursing home
Provider Information Number of Certified Beds 121 Number of Certified Beds
Provider Information Number of Citations from Infection Control Inspections — Number of Citations from Infection Control Inspections
Provider Information Number of Facilities in Chain 194 Number of Facilities in Chain
Provider Information Number of Fines 1 Number of Fines
Provider Information Number of Payment Denials 0 Number of Payment Denials
Provider Information Nursing Case-Mix Index 1.24306 Nursing Case-Mix Index
Provider Information Nursing Case-Mix Index Ratio 0.90231 Nursing Case-Mix Index Ratio
Provider Information Overall Rating 2 Overall Rating
Provider Information Overall Rating Footnote — Overall Rating Footnote
Provider Information Ownership Type For profit - Corporation Ownership Type
Provider Information Physical Therapist Staffing Footnote — Physical Therapist Staffing Footnote
Provider Information Processing Date 2026-03-01 Processing Date
Provider Information Provider Address 2300 WARREN STREET Provider Address
Provider Information Provider Changed Ownership in Last 12 Months N Provider Changed Ownership in Last 12 Months
Provider Information Provider Name VALLEY WEST HEALTH CARE CENTER Provider Name
Provider Information Provider Resides in Hospital N Provider Resides in Hospital
Provider Information Provider SSA County Code 190 Provider SSA County Code
Provider Information Provider Type Medicare and Medicaid Provider Type
Provider Information QM Rating 4 QM Rating
Provider Information QM Rating Footnote — QM Rating Footnote
Provider Information Rating Cycle 1 Health Deficiency Score 48 Rating Cycle 1 Health Deficiency Score
Provider Information Rating Cycle 1 Health Revisit Score 0 Rating Cycle 1 Health Revisit Score
Provider Information Rating Cycle 1 Number of Complaint Health Deficiencies 3 Rating Cycle 1 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 1 Number of Health Revisits 1 Rating Cycle 1 Number of Health Revisits
Provider Information Rating Cycle 1 Number of Standard Health Deficiencies 8 Rating Cycle 1 Number of Standard Health Deficiencies
Provider Information Rating Cycle 1 Standard Survey Health Date 2025-05-23 Rating Cycle 1 Standard Survey Health Date
Provider Information Rating Cycle 1 Total Health Score 48 Rating Cycle 1 Total Health Score
Provider Information Rating Cycle 1 Total Number of Health Deficiencies 9 Rating Cycle 1 Total Number of Health Deficiencies
Provider Information Rating Cycle 2 Number of Standard Health Deficiencies 19 Rating Cycle 2 Number of Standard Health Deficiencies
Provider Information Rating Cycle 2 Standard Health Survey Date 2024-02-09 Rating Cycle 2 Standard Health Survey Date
Provider Information Rating Cycle 2/3 Health Deficiency Score 100 Rating Cycle 2/3 Health Deficiency Score
Provider Information Rating Cycle 2/3 Health Revisit Score 70 Rating Cycle 2/3 Health Revisit Score
Provider Information Rating Cycle 2/3 Number of Complaint Health Deficiencies 11 Rating Cycle 2/3 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 2/3 Number of Health Revisits 3 Rating Cycle 2/3 Number of Health Revisits
Provider Information Rating Cycle 2/3 Total Health Score 170 Rating Cycle 2/3 Total Health Score
Provider Information Rating Cycle 2/3 Total Number of Health Deficiencies 19 Rating Cycle 2/3 Total Number of Health Deficiencies
Provider Information Registered Nurse hours per resident per day on the weekend 0.35000 Registered Nurse hours per resident per day on the weekend
Provider Information Registered Nurse turnover 76.9 Registered Nurse turnover
Provider Information Registered Nurse turnover footnote — Registered Nurse turnover footnote
Provider Information Reported Licensed Staffing Hours per Resident per Day 1.65308 Reported Licensed Staffing Hours per Resident per Day
Provider Information Reported LPN Staffing Hours per Resident per Day 1.01905 Reported LPN Staffing Hours per Resident per Day
Provider Information Reported Nurse Aide Staffing Hours per Resident per Day 2.91560 Reported Nurse Aide Staffing Hours per Resident per Day
Provider Information Reported Physical Therapist Staffing Hours per Resident Per Day 0.07765 Reported Physical Therapist Staffing Hours per Resident Per Day
Provider Information Reported RN Staffing Hours per Resident per Day 0.63403 Reported RN Staffing Hours per Resident per Day
Provider Information Reported Staffing Footnote — Reported Staffing Footnote
Provider Information Reported Total Nurse Staffing Hours per Resident per Day 4.56868 Reported Total Nurse Staffing Hours per Resident per Day
Provider Information Short-Stay QM Rating 4 Short-Stay QM Rating
Provider Information Short-Stay QM Rating Footnote — Short-Stay QM Rating Footnote
Provider Information Special Focus Status — Special Focus Status
Provider Information Staffing Rating 4 Staffing Rating
Provider Information Staffing Rating Footnote — Staffing Rating Footnote
Provider Information State OR State
Provider Information Telephone Number 5416862828 Telephone Number
Provider Information Total Amount of Fines in Dollars 3145.00 Total Amount of Fines in Dollars
Provider Information Total number of nurse staff hours per resident per day on the weekend 3.85749 Total number of nurse staff hours per resident per day on the weekend
Provider Information Total Number of Penalties 1 Total Number of Penalties
Provider Information Total nursing staff turnover 42.9 Total nursing staff turnover
Provider Information Total nursing staff turnover footnote — Total nursing staff turnover footnote
Provider Information Total Weighted Health Survey Score 78.500 Total Weighted Health Survey Score
Provider Information Urban Y Urban
Provider Information With a Resident and Family Council Resident With a Resident and Family Council
Provider Information ZIP Code 97405 ZIP Code