SNF
CONCORDIA AT SUMNER
CCN: 366289 · COPLEY, OH 44321 · Summit County
Inspection > 2 years ago CCRC
Overview
- Address
- 970 SUMNER PARKWAY, COPLEY, OH 44321
- Phone
- 3306641000
- Certified beds
- 48
- Avg daily residents
- 43 (89% of beds filled)
- Ownership
- Non-profit corporation
- Provider type
- Medicare and Medicaid
- Medicare/Medicaid since
- 2004-01-10
- Setting
- Urban
3 /5
★★★★★
CMS Overall Rating
CMS 5-Star Ratings
CMS rates every Medicare/Medicaid-certified nursing home on four domains. The Overall rating is driven primarily by Health Inspection results, then adjusted up or down by Staffing and Quality Measures.
Staffing & Workforce
Direct-care staffing is the strongest operational driver of quality in nursing homes. Values are hours per resident per day, derived from payroll-based journal (PBJ) submissions. "Case-mix" adjusts for resident acuity; "Adjusted" is the CMS rating-input value.
| Role | Reported | Case-mix expected | Adjusted | Federal floor | |
|---|---|---|---|---|---|
| Total nurse All nursing staff combined: RN + LPN + Aide | 3.71 | 3.95 | 3.63 | ≥ 3.48 | |
| Registered Nurse (RN) Licensed RN hours. Strongest driver of clinical outcomes. | 0.44 | 0.69 | 0.43 | ≥ 0.55 | Below floor |
| Licensed Practical Nurse (LPN) LPN/LVN hours. Often handles medication administration. | 1.44 | 0.88 | 1.41 | — | |
| Nurse aide CNA hours. Bulk of direct resident care — bathing, feeding, mobility. | 1.83 | 2.38 | 1.79 | — | |
| Licensed (RN + LPN) Combined licensed nurse coverage. | 1.88 | — | — | — | |
| Physical therapist Rehabilitation therapist hours — important for post-acute / rehab admissions. | 0.09 | — | — | — |
Federal minimums (phasing in under the CMS 2024 minimum staffing rule) shown for reference. RN: 0.55 hrs/resident/day. Total nurse: 3.48 hrs/resident/day.
Weekend staffing
Total nurse (weekend)
3.28
hrs / resident / day
RN (weekend)
0.23
hrs / resident / day
Total nurse (adjusted, weekend)
3.20
hrs / resident / day
Weekend under-staffing is a common quality-of-care concern — adverse events are more frequent when licensed coverage drops.
Staff turnover
Total nursing staff turnover
44.1%
annual
RN turnover
60.0%
annual
Administrators departed
2
last 12 months
Resident acuity
Nursing Case-Mix Index
1.40
higher acuity than avg
Case-Mix Index Ratio
1.02
facility / state ratio
Health Inspections
CMS weights three inspection cycles to compute the Health Inspection rating: the most recent (50%), the second most recent (33%), and the oldest (17%). Each standard-survey deficiency is assigned a score based on scope and severity; complaint-survey findings and revisit scores are added to produce the cycle total.
| Cycle | Date | Total defs. | Standard | Complaint | Deficiency score | Revisits | Total score |
|---|---|---|---|---|---|---|---|
| Cycle 1 (most recent) | 2024-02-26 | 8 | 6 | 2 | 60 | 1 | 60 |
| Cycle 2/3 (prior) | 2022-02-24 | 11 | 6 | 5 | 100 | 1 | 100 |
Total weighted health score
70.0
lower is better
Infection-control citations
0
last cycle
Deficiencies (23)
Individual survey findings. Scope/severity uses the CMS A–L matrix: letters further down the alphabet indicate greater harm and wider scope, up through J–L (immediate jeopardy).
1 A/B/C No actual harm — minor
22 D/E/F Actual harm — potential for minor
| Tag | Description | Scope/Severity | Survey date | Corrected |
|---|---|---|---|---|
| 0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | 2025-11-13 | 2025-12-01 |
| 0880 | Provide and implement an infection prevention and control program. | D | 2025-08-25 | 2025-09-25 |
| 0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | 2025-02-13 | 2025-03-10 |
| 0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | 2025-02-13 | 2025-03-10 |
| 0569 | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. | D | 2024-07-24 | 2024-08-13 |
| 0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | 2024-02-26 | 2024-03-22 |
| 0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | 2024-02-26 | 2024-03-22 |
| 0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | E | 2024-02-26 | 2024-03-22 |
| 0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | 2024-02-26 | 2024-03-22 |
| 0838 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. | F | 2024-02-26 | 2024-03-22 |
| 0880 | Provide and implement an infection prevention and control program. | D | 2024-02-26 | 2024-03-22 |
| 0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | 2023-07-06 | 2023-07-27 |
| 0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | 2023-07-06 | 2023-07-27 |
| 0606 | Not hire anyone with a finding of abuse, neglect, exploitation, or theft. | E | 2022-02-24 | 2022-03-30 |
| 0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | 2022-02-24 | 2022-03-30 |
| 0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | 2022-02-24 | 2022-03-30 |
| 0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | 2022-02-24 | 2022-03-30 |
| 0880 | Provide and implement an infection prevention and control program. | F | 2022-02-24 | 2022-03-30 |
| 0888 | Ensure staff are vaccinated for COVID-19 | F | 2022-02-24 | 2022-03-30 |
| 0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | C | 2019-05-30 | 2019-07-01 |
| 0610 | Respond appropriately to all alleged violations. | D | 2019-05-30 | 2019-07-01 |
| 0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | F | 2019-05-30 | 2019-07-01 |
| 0880 | Provide and implement an infection prevention and control program. | D | 2019-05-30 | 2019-07-01 |
Financial Health (FY 2024)
Payer mix (share of resident days)
Medicare 6.0% Medicaid 19.1% Other 75.0%
Operating performance
Operating Margin
-9.0%
Total Margin
12.8%
Occupancy Rate
76.4%
Cost per Resident Day
$33
Revenue & costs
Net Patient Revenue
$13.5M
Total Costs
$860K
Net Income
$2.2M
Balance sheet
Total Assets
$57.5M
Total Liabilities
$36.3M
Fund Balance
$21.2M
Current Ratio
0.71
Source: CMS SNF Cost Report (FY 2024). Cost report data lags by ~2 years.
Ownership & Corporate Structure
Chain: CONCORDIA LUTHERAN MINISTRIES
- Chain ID
573- Facilities in chain
- 8
- Legal business name
- CONCORDIA OF OHIO
Chain-average star ratings (for peer context)
Overall
3.3
Health
2.6
Staffing
3.4
QM
4.3
Owner / manager organizations (1)
| Organization | Role | Association |
|---|---|---|
| CONCORDIA CARE NETWORK | 5% OR GREATER DIRECT OWNERSHIP INTEREST | since 09/01/2022 |
Owner / manager individuals (16)
| Name | Role | Association |
|---|---|---|
| HORTERT, BRIAN | OPERATIONAL/MANAGERIAL CONTROL | since 04/01/2016 |
| OSTER, MARC | OPERATIONAL/MANAGERIAL CONTROL | since 04/01/2021 |
| WASHBURN, DANIEL | OPERATIONAL/MANAGERIAL CONTROL | since 11/13/2012 |
| BARKLEY, STEPHANIE | CORPORATE DIRECTOR | since 01/01/2022 |
| BOUGHNER, NANCY | CORPORATE DIRECTOR | since 01/01/2018 |
| FALBO, MICHAEL | CORPORATE DIRECTOR | since 12/31/2014 |
| FRNDAK, KEITH | CORPORATE DIRECTOR | since 11/13/2012 |
| HEINTZ, FREDERICK | CORPORATE DIRECTOR | since 01/01/2018 |
| HORTERT, BRIAN | CORPORATE DIRECTOR | since 12/20/2019 |
| MCKAY, NATALIE | CORPORATE DIRECTOR | since 01/01/2022 |
| PARTIS, MICHELE | CORPORATE DIRECTOR | since 01/01/2019 |
| REHKOPF, PAUL | CORPORATE DIRECTOR | since 01/01/2021 |
| WASHBURN, DANIEL | CORPORATE DIRECTOR | since 11/13/2012 |
| FALBO, MICHAEL | CORPORATE OFFICER | since 01/01/2019 |
| FRNDAK, KEITH | CORPORATE OFFICER | since 11/13/2012 |
| HORTERT, BRIAN | CORPORATE OFFICER | since 04/01/2016 |
Source: CMS Nursing Home Ownership. Percent ownership is rarely disclosed — CMS only requires it for specific roles.
Facility Features
- CCRC
- Yes
- Hospital-based
- No
- Resident / family council
- Resident
- Sprinkler systems
- Yes
- Abuse citation flag
- No
Methodology & sources
- Nursing Home Provider Info (
nh-provider-info), vintage 2026, downloaded 2026-04-14 , 14,703 rows. - Nursing Home Health Deficiencies (
nh-deficiencies), vintage 2026, downloaded 2026-04-14 , 418,972 rows. - Nursing Home Ownership (
nh-ownership), vintage 2026, downloaded 2026-04-14 , 160,393 rows. - Skilled Nursing Facility Cost Report (
snf-cost-report), vintage 2024, downloaded 2026-04-14 , 14,120 rows.
All Data
Every labeled field shipped for this facility by CMS. No national median or percentile context is available for SNFs in the current release.
Show 113 rows
| Source | Metric | Value | Raw key |
|---|---|---|---|
| Cost Report | Cost per Resident Day ($) | $33 | metrics.cost_per_resident_day |
| Cost Report | Current Ratio | 0.71 | metrics.current_ratio |
| Cost Report | fiscal_year | 2,024 | fiscal_year |
| Cost Report | Medicaid Day Share (%) | 19.1% | metrics.medicaid_day_share |
| Cost Report | Medicare Day Share (%) | 6.0% | metrics.medicare_day_share |
| Cost Report | Net Income ($) | $2,151,247 | metrics.net_income |
| Cost Report | Net Patient Revenue ($) | $13,466,897 | metrics.net_patient_revenue |
| Cost Report | Occupancy Rate (%) | 76.4% | metrics.occupancy_rate |
| Cost Report | Operating Margin (%) | -9.0% | metrics.operating_margin |
| Cost Report | Total Assets ($) | $57,523,328 | metrics.total_assets |
| Cost Report | Total Costs ($) | $860,120 | metrics.total_costs |
| Cost Report | Total Fund Balances ($) | $21,184,310 | metrics.fund_balance |
| Cost Report | Total Liabilities ($) | $36,339,018 | metrics.total_liabilities |
| Cost Report | Total Margin (%) | 12.8% | metrics.total_margin |
| Provider Information | Abuse Icon | N | Abuse Icon |
| Provider Information | Adjusted LPN Staffing Hours per Resident per Day | 1.41112 | Adjusted LPN Staffing Hours per Resident per Day |
| Provider Information | Adjusted Nurse Aide Staffing Hours per Resident per Day | 1.78826 | Adjusted Nurse Aide Staffing Hours per Resident per Day |
| Provider Information | Adjusted RN Staffing Hours per Resident per Day | 0.43160 | Adjusted RN Staffing Hours per Resident per Day |
| Provider Information | Adjusted Total Nurse Staffing Hours per Resident per Day | 3.63098 | Adjusted Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Adjusted Weekend Total Nurse Staffing Hours per Resident per Day | 3.20310 | Adjusted Weekend Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Administrator turnover footnote | — | Administrator turnover footnote |
| Provider Information | Automatic Sprinkler Systems in All Required Areas | Yes | Automatic Sprinkler Systems in All Required Areas |
| Provider Information | Average Number of Residents per Day | 42.8 | Average Number of Residents per Day |
| Provider Information | Average Number of Residents per Day Footnote | — | Average Number of Residents per Day Footnote |
| Provider Information | Case-Mix LPN Staffing Hours per Resident per Day | 0.87627 | Case-Mix LPN Staffing Hours per Resident per Day |
| Provider Information | Case-Mix Nurse Aide Staffing Hours per Resident per Day | 2.38150 | Case-Mix Nurse Aide Staffing Hours per Resident per Day |
| Provider Information | Case-Mix RN Staffing Hours per Resident per Day | 0.69069 | Case-Mix RN Staffing Hours per Resident per Day |
| Provider Information | Case-Mix Total Nurse Staffing Hours per Resident per Day | 3.94845 | Case-Mix Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day | 3.48014 | Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Chain Average Health Inspection Rating | 2.6 | Chain Average Health Inspection Rating |
| Provider Information | Chain Average Overall 5-star Rating | 3.3 | Chain Average Overall 5-star Rating |
| Provider Information | Chain Average QM Rating | 4.3 | Chain Average QM Rating |
| Provider Information | Chain Average Staffing Rating | 3.4 | Chain Average Staffing Rating |
| Provider Information | Chain ID | 573 | Chain ID |
| Provider Information | Chain Name | CONCORDIA LUTHERAN MINISTRIES | Chain Name |
| Provider Information | City/Town | COPLEY | City/Town |
| Provider Information | CMS Certification Number (CCN) | 366289 | CMS Certification Number (CCN) |
| Provider Information | Continuing Care Retirement Community | Y | Continuing Care Retirement Community |
| Provider Information | County/Parish | Summit | County/Parish |
| Provider Information | Date First Approved to Provide Medicare and Medicaid Services | 2004-01-10 | Date First Approved to Provide Medicare and Medicaid Services |
| Provider Information | Geocoding Footnote | — | Geocoding Footnote |
| Provider Information | Health Inspection Rating | 2 | Health Inspection Rating |
| Provider Information | Health Inspection Rating Footnote | — | Health Inspection Rating Footnote |
| Provider Information | Latitude | 41.111 | Latitude |
| Provider Information | Legal Business Name | CONCORDIA OF OHIO | Legal Business Name |
| Provider Information | Location | 970 SUMNER PARKWAY,COPLEY,OH,44321 | Location |
| Provider Information | Long-Stay QM Rating | 5 | Long-Stay QM Rating |
| Provider Information | Long-Stay QM Rating Footnote | — | Long-Stay QM Rating Footnote |
| Provider Information | Longitude | -81.653 | Longitude |
| Provider Information | Most Recent Health Inspection More Than 2 Years Ago | Y | Most Recent Health Inspection More Than 2 Years Ago |
| Provider Information | Number of administrators who have left the nursing home | 2 | Number of administrators who have left the nursing home |
| Provider Information | Number of Certified Beds | 48 | Number of Certified Beds |
| Provider Information | Number of Citations from Infection Control Inspections | 0 | Number of Citations from Infection Control Inspections |
| Provider Information | Number of Facilities in Chain | 8 | Number of Facilities in Chain |
| Provider Information | Number of Fines | 0 | Number of Fines |
| Provider Information | Number of Payment Denials | 0 | Number of Payment Denials |
| Provider Information | Nursing Case-Mix Index | 1.39876 | Nursing Case-Mix Index |
| Provider Information | Nursing Case-Mix Index Ratio | 1.01532 | Nursing Case-Mix Index Ratio |
| Provider Information | Overall Rating | 3 | Overall Rating |
| Provider Information | Overall Rating Footnote | — | Overall Rating Footnote |
| Provider Information | Ownership Type | Non profit - Corporation | Ownership Type |
| Provider Information | Physical Therapist Staffing Footnote | — | Physical Therapist Staffing Footnote |
| Provider Information | Processing Date | 2026-03-01 | Processing Date |
| Provider Information | Provider Address | 970 SUMNER PARKWAY | Provider Address |
| Provider Information | Provider Changed Ownership in Last 12 Months | N | Provider Changed Ownership in Last 12 Months |
| Provider Information | Provider Name | CONCORDIA AT SUMNER | Provider Name |
| Provider Information | Provider Resides in Hospital | N | Provider Resides in Hospital |
| Provider Information | Provider SSA County Code | 780 | Provider SSA County Code |
| Provider Information | Provider Type | Medicare and Medicaid | Provider Type |
| Provider Information | QM Rating | 5 | QM Rating |
| Provider Information | QM Rating Footnote | — | QM Rating Footnote |
| Provider Information | Rating Cycle 1 Health Deficiency Score | 60 | Rating Cycle 1 Health Deficiency Score |
| Provider Information | Rating Cycle 1 Health Revisit Score | 0 | Rating Cycle 1 Health Revisit Score |
| Provider Information | Rating Cycle 1 Number of Complaint Health Deficiencies | 2 | Rating Cycle 1 Number of Complaint Health Deficiencies |
| Provider Information | Rating Cycle 1 Number of Health Revisits | 1 | Rating Cycle 1 Number of Health Revisits |
| Provider Information | Rating Cycle 1 Number of Standard Health Deficiencies | 6 | Rating Cycle 1 Number of Standard Health Deficiencies |
| Provider Information | Rating Cycle 1 Standard Survey Health Date | 2024-02-26 | Rating Cycle 1 Standard Survey Health Date |
| Provider Information | Rating Cycle 1 Total Health Score | 60 | Rating Cycle 1 Total Health Score |
| Provider Information | Rating Cycle 1 Total Number of Health Deficiencies | 8 | Rating Cycle 1 Total Number of Health Deficiencies |
| Provider Information | Rating Cycle 2 Number of Standard Health Deficiencies | 6 | Rating Cycle 2 Number of Standard Health Deficiencies |
| Provider Information | Rating Cycle 2 Standard Health Survey Date | 2022-02-24 | Rating Cycle 2 Standard Health Survey Date |
| Provider Information | Rating Cycle 2/3 Health Deficiency Score | 100 | Rating Cycle 2/3 Health Deficiency Score |
| Provider Information | Rating Cycle 2/3 Health Revisit Score | 0 | Rating Cycle 2/3 Health Revisit Score |
| Provider Information | Rating Cycle 2/3 Number of Complaint Health Deficiencies | 5 | Rating Cycle 2/3 Number of Complaint Health Deficiencies |
| Provider Information | Rating Cycle 2/3 Number of Health Revisits | 1 | Rating Cycle 2/3 Number of Health Revisits |
| Provider Information | Rating Cycle 2/3 Total Health Score | 100 | Rating Cycle 2/3 Total Health Score |
| Provider Information | Rating Cycle 2/3 Total Number of Health Deficiencies | 11 | Rating Cycle 2/3 Total Number of Health Deficiencies |
| Provider Information | Registered Nurse hours per resident per day on the weekend | 0.23398 | Registered Nurse hours per resident per day on the weekend |
| Provider Information | Registered Nurse turnover | 60.0 | Registered Nurse turnover |
| Provider Information | Registered Nurse turnover footnote | — | Registered Nurse turnover footnote |
| Provider Information | Reported Licensed Staffing Hours per Resident per Day | 1.88449 | Reported Licensed Staffing Hours per Resident per Day |
| Provider Information | Reported LPN Staffing Hours per Resident per Day | 1.44310 | Reported LPN Staffing Hours per Resident per Day |
| Provider Information | Reported Nurse Aide Staffing Hours per Resident per Day | 1.82880 | Reported Nurse Aide Staffing Hours per Resident per Day |
| Provider Information | Reported Physical Therapist Staffing Hours per Resident Per Day | 0.08549 | Reported Physical Therapist Staffing Hours per Resident Per Day |
| Provider Information | Reported RN Staffing Hours per Resident per Day | 0.44139 | Reported RN Staffing Hours per Resident per Day |
| Provider Information | Reported Staffing Footnote | — | Reported Staffing Footnote |
| Provider Information | Reported Total Nurse Staffing Hours per Resident per Day | 3.71329 | Reported Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Short-Stay QM Rating | 3 | Short-Stay QM Rating |
| Provider Information | Short-Stay QM Rating Footnote | — | Short-Stay QM Rating Footnote |
| Provider Information | Special Focus Status | — | Special Focus Status |
| Provider Information | Staffing Rating | 2 | Staffing Rating |
| Provider Information | Staffing Rating Footnote | — | Staffing Rating Footnote |
| Provider Information | State | OH | State |
| Provider Information | Telephone Number | 3306641000 | Telephone Number |
| Provider Information | Total Amount of Fines in Dollars | 0.00 | Total Amount of Fines in Dollars |
| Provider Information | Total number of nurse staff hours per resident per day on the weekend | 3.27572 | Total number of nurse staff hours per resident per day on the weekend |
| Provider Information | Total Number of Penalties | 0 | Total Number of Penalties |
| Provider Information | Total nursing staff turnover | 44.1 | Total nursing staff turnover |
| Provider Information | Total nursing staff turnover footnote | — | Total nursing staff turnover footnote |
| Provider Information | Total Weighted Health Survey Score | 70.000 | Total Weighted Health Survey Score |
| Provider Information | Urban | Y | Urban |
| Provider Information | With a Resident and Family Council | Resident | With a Resident and Family Council |
| Provider Information | ZIP Code | 44321 | ZIP Code |