Inspection > 2 years ago

Overview

Address
2801 E ROYALTON RD, BROADVIEW HEIGHTS, OH 44147
Phone
4405264770
Certified beds
149
Avg daily residents
107 (72% of beds filled)
Ownership
For-profit corporation
Provider type
Medicare and Medicaid
Medicare/Medicaid since
1985-07-22
Setting
Urban
1 /5
CMS Overall Rating

CMS 5-Star Ratings

CMS rates every Medicare/Medicaid-certified nursing home on four domains. The Overall rating is driven primarily by Health Inspection results, then adjusted up or down by Staffing and Quality Measures.

Overall Rating
Composite of Health Inspection, Staffing, and Quality Measures.
1/5
Health Inspection
Based on the three most recent standard surveys, with more weight on recent results.
2/5
Staffing
Weighted combination of RN and total nurse staffing hours per resident per day, case-mix adjusted.
1/5
Quality Measures
15 resident-level quality measures split between long-stay and short-stay (post-acute) residents.
4/5
Quality Measures breakdown
Long-Stay Quality Measures 5/5
Short-Stay Quality Measures 3/5

Staffing & Workforce

Direct-care staffing is the strongest operational driver of quality in nursing homes. Values are hours per resident per day, derived from payroll-based journal (PBJ) submissions. "Case-mix" adjusts for resident acuity; "Adjusted" is the CMS rating-input value.

Role Reported Case-mix expected Adjusted Federal floor
Total nurse
All nursing staff combined: RN + LPN + Aide
3.36 4.69 2.77 ≥ 3.48 Below floor
Registered Nurse (RN)
Licensed RN hours. Strongest driver of clinical outcomes.
0.78 0.82 0.64 ≥ 0.55
Licensed Practical Nurse (LPN)
LPN/LVN hours. Often handles medication administration.
0.72 1.04 0.59
Nurse aide
CNA hours. Bulk of direct resident care — bathing, feeding, mobility.
1.87 2.83 1.54
Licensed (RN + LPN)
Combined licensed nurse coverage.
1.49
Physical therapist
Rehabilitation therapist hours — important for post-acute / rehab admissions.
0.03

Federal minimums (phasing in under the CMS 2024 minimum staffing rule) shown for reference. RN: 0.55 hrs/resident/day. Total nurse: 3.48 hrs/resident/day.

Weekend staffing

Total nurse (weekend)
3.18
hrs / resident / day
RN (weekend)
0.85
hrs / resident / day
Total nurse (adjusted, weekend)
2.62
hrs / resident / day

Weekend under-staffing is a common quality-of-care concern — adverse events are more frequent when licensed coverage drops.

Staff turnover

Total nursing staff turnover
60.7%
annual
RN turnover
64.7%
annual
Administrators departed
1
last 12 months

Resident acuity

Nursing Case-Mix Index
1.66
higher acuity than avg
Case-Mix Index Ratio
1.21
facility / state ratio

Health Inspections

CMS weights three inspection cycles to compute the Health Inspection rating: the most recent (50%), the second most recent (33%), and the oldest (17%). Each standard-survey deficiency is assigned a score based on scope and severity; complaint-survey findings and revisit scores are added to produce the cycle total.

Cycle Date Total defs. Standard Complaint Deficiency score Revisits Total score
Cycle 1 (most recent) 2023-09-14 15 10 5 72 1 72
Cycle 2/3 (prior) 2020-01-30 17 8 9 171 1 171
Total weighted health score
96.8
lower is better

Deficiencies (34)

Individual survey findings. Scope/severity uses the CMS A–L matrix: letters further down the alphabet indicate greater harm and wider scope, up through J–L (immediate jeopardy).

4 A/B/C No actual harm — minor
28 D/E/F Actual harm — potential for minor
1 G/H/I Actual harm
1 J/K/L Immediate jeopardy
Tag Description Scope/Severity Survey date Corrected
0602 Protect each resident from the wrongful use of the resident's belongings or money. E 2025-11-17 2025-12-02
0740 Ensure each resident must receive and the facility must provide necessary behavioral health care and services. D 2025-11-17 2025-12-02
0656 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. D 2025-08-12 2025-08-30
0584 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. D 2025-06-26 2025-07-12
0921 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. E 2025-06-26 2025-07-12
0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. D 2024-09-09 2024-09-20
0583 Keep residents' personal and medical records private and confidential. D 2024-04-04 2024-04-17
0610 Respond appropriately to all alleged violations. D 2024-04-04 2024-04-17
0609 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. D 2023-10-18 2023-11-01
0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. J 2023-10-18 2023-11-01
0842 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. D 2023-10-18 2023-11-01
0609 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. D 2023-09-27 2023-11-01
0569 Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. D 2023-09-14 2023-11-01
0578 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. D 2023-09-14 2023-11-01
0623 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. B 2023-09-14 2023-10-05
0625 Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. B 2023-09-14 2023-10-05
0677 Provide care and assistance to perform activities of daily living for any resident who is unable. D 2023-09-14 2023-11-01
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. E 2023-09-14 2023-11-01
0690 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. D 2023-09-14 2023-11-01
0692 Provide enough food/fluids to maintain a resident's health. D 2023-09-14 2023-11-01
0805 Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. E 2023-09-14 2023-11-01
0921 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. E 2023-09-14 2023-11-01
0565 Honor the resident's right to organize and participate in resident/family groups in the facility. E 2023-03-07 2023-03-23
0744 Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. G 2023-03-07 2023-03-23
0558 Reasonably accommodate the needs and preferences of each resident. D 2020-01-30 2020-04-16
0578 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. D 2020-01-30 2020-04-16
0623 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. B 2020-01-30 2020-02-28
0625 Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. B 2020-01-30 2020-02-28
0805 Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. E 2020-01-30 2020-04-16
0808 Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. E 2020-01-30 2020-04-16
0812 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F 2020-01-30 2020-04-16
0921 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. D 2020-01-30 2020-04-16
0695 Provide safe and appropriate respiratory care for a resident when needed. E 2018-11-08 2019-01-11
0791 Provide or obtain dental services for each resident. D 2018-11-08 2019-01-11

Penalties (1)

Fines issued
1
last 3 years
Total fines
$183,316
Date Type Fine amount
2023-09-14 Fine $183,316

Source: CMS Nursing Home Penalties.

Financial Health (FY 2023)

Payer mix (share of resident days)

Medicare 3.5% Medicaid 82.8% Other 13.7%

Operating performance

Operating Margin
-2.5%
Total Margin
2.2%
Occupancy Rate
72.4%
Cost per Resident Day
$30

Revenue & costs

Net Patient Revenue
$13.2M
Total Costs
$1.3M
Net Income
$307K

Balance sheet

Total Assets
$16.9M
Total Liabilities
$14.1M
Fund Balance
$2.8M
Current Ratio
2.94

Source: CMS SNF Cost Report (FY 2023). Cost report data lags by ~2 years.

Ownership & Corporate Structure

Chain: CROWN HEALTHCARE GROUP

Chain ID
173
Facilities in chain
9
Legal business name
THE HEIGHTS REHABILITATION AND HEALTHCARE CENTER LLC
Chain-average star ratings (for peer context)
Overall
1.8
Health
2.3
Staffing
1.2
QM
4.0

Owner / manager organizations (4)

Organization Role Association
CROWN OHIO HOLDCO II LLC 5% OR GREATER DIRECT OWNERSHIP INTEREST since 02/01/2019
FEJCC TRUST 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 02/01/2019
MDATAS TRUST 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 02/01/2019
MRS FAMILY TRUST 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 02/01/2019

Owner / manager individuals (8)

Name Role Association
DAUBENMIRE, KEVIN 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 02/01/2019
WEINTRAUB, MOSHE 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 02/01/2019
FRIEDMAN, YISRAEL OPERATIONAL/MANAGERIAL CONTROL since 02/01/2019
NEUMAN, MARK OPERATIONAL/MANAGERIAL CONTROL since 02/01/2019
SINGER, MEIR OPERATIONAL/MANAGERIAL CONTROL since 02/01/2019
FRIEDMAN, YISRAEL CORPORATE OFFICER since 02/01/2019
NEUMAN, MARK CORPORATE OFFICER since 02/01/2019
SINGER, MEIR CORPORATE OFFICER since 02/01/2019

Source: CMS Nursing Home Ownership. Percent ownership is rarely disclosed — CMS only requires it for specific roles.

Facility Features

CCRC
No
Hospital-based
No
Resident / family council
Both
Sprinkler systems
Yes
Abuse citation flag
No
Methodology & sources

Full methodology →

All Data

Every labeled field shipped for this facility by CMS. No national median or percentile context is available for SNFs in the current release.

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Show 113 rows
Source Metric Value Raw key
Cost Report Cost per Resident Day ($) $30 metrics.cost_per_resident_day
Cost Report Current Ratio 2.94 metrics.current_ratio
Cost Report fiscal_year 2,023 fiscal_year
Cost Report Medicaid Day Share (%) 82.8% metrics.medicaid_day_share
Cost Report Medicare Day Share (%) 3.5% metrics.medicare_day_share
Cost Report Net Income ($) $307,012 metrics.net_income
Cost Report Net Patient Revenue ($) $13,197,782 metrics.net_patient_revenue
Cost Report Occupancy Rate (%) 72.4% metrics.occupancy_rate
Cost Report Operating Margin (%) -2.5% metrics.operating_margin
Cost Report Total Assets ($) $16,920,585 metrics.total_assets
Cost Report Total Costs ($) $1,275,835 metrics.total_costs
Cost Report Total Fund Balances ($) $2,780,335 metrics.fund_balance
Cost Report Total Liabilities ($) $14,140,250 metrics.total_liabilities
Cost Report Total Margin (%) 2.2% metrics.total_margin
Provider Information Abuse Icon N Abuse Icon
Provider Information Adjusted LPN Staffing Hours per Resident per Day 0.58933 Adjusted LPN Staffing Hours per Resident per Day
Provider Information Adjusted Nurse Aide Staffing Hours per Resident per Day 1.53944 Adjusted Nurse Aide Staffing Hours per Resident per Day
Provider Information Adjusted RN Staffing Hours per Resident per Day 0.64063 Adjusted RN Staffing Hours per Resident per Day
Provider Information Adjusted Total Nurse Staffing Hours per Resident per Day 2.76940 Adjusted Total Nurse Staffing Hours per Resident per Day
Provider Information Adjusted Weekend Total Nurse Staffing Hours per Resident per Day 2.62078 Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Administrator turnover footnote Administrator turnover footnote
Provider Information Automatic Sprinkler Systems in All Required Areas Yes Automatic Sprinkler Systems in All Required Areas
Provider Information Average Number of Residents per Day 107.0 Average Number of Residents per Day
Provider Information Average Number of Residents per Day Footnote Average Number of Residents per Day Footnote
Provider Information Case-Mix LPN Staffing Hours per Resident per Day 1.04026 Case-Mix LPN Staffing Hours per Resident per Day
Provider Information Case-Mix Nurse Aide Staffing Hours per Resident per Day 2.82719 Case-Mix Nurse Aide Staffing Hours per Resident per Day
Provider Information Case-Mix RN Staffing Hours per Resident per Day 0.81995 Case-Mix RN Staffing Hours per Resident per Day
Provider Information Case-Mix Total Nurse Staffing Hours per Resident per Day 4.68741 Case-Mix Total Nurse Staffing Hours per Resident per Day
Provider Information Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day 4.13145 Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Chain Average Health Inspection Rating 2.3 Chain Average Health Inspection Rating
Provider Information Chain Average Overall 5-star Rating 1.8 Chain Average Overall 5-star Rating
Provider Information Chain Average QM Rating 4.0 Chain Average QM Rating
Provider Information Chain Average Staffing Rating 1.2 Chain Average Staffing Rating
Provider Information Chain ID 173 Chain ID
Provider Information Chain Name CROWN HEALTHCARE GROUP Chain Name
Provider Information City/Town BROADVIEW HEIGHTS City/Town
Provider Information CMS Certification Number (CCN) 365661 CMS Certification Number (CCN)
Provider Information Continuing Care Retirement Community N Continuing Care Retirement Community
Provider Information County/Parish Cuyahoga County/Parish
Provider Information Date First Approved to Provide Medicare and Medicaid Services 1985-07-22 Date First Approved to Provide Medicare and Medicaid Services
Provider Information Geocoding Footnote Geocoding Footnote
Provider Information Health Inspection Rating 2 Health Inspection Rating
Provider Information Health Inspection Rating Footnote Health Inspection Rating Footnote
Provider Information Latitude 41.3149 Latitude
Provider Information Legal Business Name THE HEIGHTS REHABILITATION AND HEALTHCARE CENTER LLC Legal Business Name
Provider Information Location 2801 E ROYALTON RD,BROADVIEW HEIGHTS,OH,44147 Location
Provider Information Long-Stay QM Rating 5 Long-Stay QM Rating
Provider Information Long-Stay QM Rating Footnote Long-Stay QM Rating Footnote
Provider Information Longitude -81.653 Longitude
Provider Information Most Recent Health Inspection More Than 2 Years Ago Y Most Recent Health Inspection More Than 2 Years Ago
Provider Information Number of administrators who have left the nursing home 1 Number of administrators who have left the nursing home
Provider Information Number of Certified Beds 149 Number of Certified Beds
Provider Information Number of Citations from Infection Control Inspections Number of Citations from Infection Control Inspections
Provider Information Number of Facilities in Chain 9 Number of Facilities in Chain
Provider Information Number of Fines 1 Number of Fines
Provider Information Number of Payment Denials 0 Number of Payment Denials
Provider Information Nursing Case-Mix Index 1.66054 Nursing Case-Mix Index
Provider Information Nursing Case-Mix Index Ratio 1.20534 Nursing Case-Mix Index Ratio
Provider Information Overall Rating 1 Overall Rating
Provider Information Overall Rating Footnote Overall Rating Footnote
Provider Information Ownership Type For profit - Corporation Ownership Type
Provider Information Physical Therapist Staffing Footnote Physical Therapist Staffing Footnote
Provider Information Processing Date 2026-03-01 Processing Date
Provider Information Provider Address 2801 E ROYALTON RD Provider Address
Provider Information Provider Changed Ownership in Last 12 Months N Provider Changed Ownership in Last 12 Months
Provider Information Provider Name HEIGHTS REHABILITATION AND HEALTHCARE CENTER, THE Provider Name
Provider Information Provider Resides in Hospital N Provider Resides in Hospital
Provider Information Provider SSA County Code 170 Provider SSA County Code
Provider Information Provider Type Medicare and Medicaid Provider Type
Provider Information QM Rating 4 QM Rating
Provider Information QM Rating Footnote QM Rating Footnote
Provider Information Rating Cycle 1 Health Deficiency Score 72 Rating Cycle 1 Health Deficiency Score
Provider Information Rating Cycle 1 Health Revisit Score 0 Rating Cycle 1 Health Revisit Score
Provider Information Rating Cycle 1 Number of Complaint Health Deficiencies 5 Rating Cycle 1 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 1 Number of Health Revisits 1 Rating Cycle 1 Number of Health Revisits
Provider Information Rating Cycle 1 Number of Standard Health Deficiencies 10 Rating Cycle 1 Number of Standard Health Deficiencies
Provider Information Rating Cycle 1 Standard Survey Health Date 2023-09-14 Rating Cycle 1 Standard Survey Health Date
Provider Information Rating Cycle 1 Total Health Score 72 Rating Cycle 1 Total Health Score
Provider Information Rating Cycle 1 Total Number of Health Deficiencies 15 Rating Cycle 1 Total Number of Health Deficiencies
Provider Information Rating Cycle 2 Number of Standard Health Deficiencies 8 Rating Cycle 2 Number of Standard Health Deficiencies
Provider Information Rating Cycle 2 Standard Health Survey Date 2020-01-30 Rating Cycle 2 Standard Health Survey Date
Provider Information Rating Cycle 2/3 Health Deficiency Score 171 Rating Cycle 2/3 Health Deficiency Score
Provider Information Rating Cycle 2/3 Health Revisit Score 0 Rating Cycle 2/3 Health Revisit Score
Provider Information Rating Cycle 2/3 Number of Complaint Health Deficiencies 9 Rating Cycle 2/3 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 2/3 Number of Health Revisits 1 Rating Cycle 2/3 Number of Health Revisits
Provider Information Rating Cycle 2/3 Total Health Score 171 Rating Cycle 2/3 Total Health Score
Provider Information Rating Cycle 2/3 Total Number of Health Deficiencies 17 Rating Cycle 2/3 Total Number of Health Deficiencies
Provider Information Registered Nurse hours per resident per day on the weekend 0.84945 Registered Nurse hours per resident per day on the weekend
Provider Information Registered Nurse turnover 64.7 Registered Nurse turnover
Provider Information Registered Nurse turnover footnote Registered Nurse turnover footnote
Provider Information Reported Licensed Staffing Hours per Resident per Day 1.49325 Reported Licensed Staffing Hours per Resident per Day
Provider Information Reported LPN Staffing Hours per Resident per Day 0.71548 Reported LPN Staffing Hours per Resident per Day
Provider Information Reported Nurse Aide Staffing Hours per Resident per Day 1.86898 Reported Nurse Aide Staffing Hours per Resident per Day
Provider Information Reported Physical Therapist Staffing Hours per Resident Per Day 0.02964 Reported Physical Therapist Staffing Hours per Resident Per Day
Provider Information Reported RN Staffing Hours per Resident per Day 0.77777 Reported RN Staffing Hours per Resident per Day
Provider Information Reported Staffing Footnote Reported Staffing Footnote
Provider Information Reported Total Nurse Staffing Hours per Resident per Day 3.36223 Reported Total Nurse Staffing Hours per Resident per Day
Provider Information Short-Stay QM Rating 3 Short-Stay QM Rating
Provider Information Short-Stay QM Rating Footnote Short-Stay QM Rating Footnote
Provider Information Special Focus Status Special Focus Status
Provider Information Staffing Rating 1 Staffing Rating
Provider Information Staffing Rating Footnote Staffing Rating Footnote
Provider Information State OH State
Provider Information Telephone Number 4405264770 Telephone Number
Provider Information Total Amount of Fines in Dollars 183316.00 Total Amount of Fines in Dollars
Provider Information Total number of nurse staff hours per resident per day on the weekend 3.18179 Total number of nurse staff hours per resident per day on the weekend
Provider Information Total Number of Penalties 1 Total Number of Penalties
Provider Information Total nursing staff turnover 60.7 Total nursing staff turnover
Provider Information Total nursing staff turnover footnote Total nursing staff turnover footnote
Provider Information Total Weighted Health Survey Score 96.750 Total Weighted Health Survey Score
Provider Information Urban Y Urban
Provider Information With a Resident and Family Council Both With a Resident and Family Council
Provider Information ZIP Code 44147 ZIP Code