Overview

Address
904 ISAAC STREETS DRIVE, OREGON, OH 43616
Phone
4196912483
Certified beds
87
Avg daily residents
69 (79% of beds filled)
Ownership
For-profit LLC
Provider type
Medicare and Medicaid
Medicare/Medicaid since
1980-04-23
Setting
Urban
1 /5
CMS Overall Rating

CMS 5-Star Ratings

CMS rates every Medicare/Medicaid-certified nursing home on four domains. The Overall rating is driven primarily by Health Inspection results, then adjusted up or down by Staffing and Quality Measures.

Overall Rating
Composite of Health Inspection, Staffing, and Quality Measures.
1/5
Health Inspection
Based on the three most recent standard surveys, with more weight on recent results.
1/5
Staffing
Weighted combination of RN and total nurse staffing hours per resident per day, case-mix adjusted.
3/5
Quality Measures
15 resident-level quality measures split between long-stay and short-stay (post-acute) residents.
4/5
Quality Measures breakdown
Long-Stay Quality Measures 5/5
Short-Stay Quality Measures 3/5

Staffing & Workforce

Direct-care staffing is the strongest operational driver of quality in nursing homes. Values are hours per resident per day, derived from payroll-based journal (PBJ) submissions. "Case-mix" adjusts for resident acuity; "Adjusted" is the CMS rating-input value.

Role Reported Case-mix expected Adjusted Federal floor
Total nurse
All nursing staff combined: RN + LPN + Aide
4.09 4.93 3.20 ≥ 3.48
Registered Nurse (RN)
Licensed RN hours. Strongest driver of clinical outcomes.
1.30 0.86 1.02 ≥ 0.55
Licensed Practical Nurse (LPN)
LPN/LVN hours. Often handles medication administration.
0.54 1.09 0.43
Nurse aide
CNA hours. Bulk of direct resident care — bathing, feeding, mobility.
2.25 2.97 1.76
Licensed (RN + LPN)
Combined licensed nurse coverage.
1.84
Physical therapist
Rehabilitation therapist hours — important for post-acute / rehab admissions.
0.05

Federal minimums (phasing in under the CMS 2024 minimum staffing rule) shown for reference. RN: 0.55 hrs/resident/day. Total nurse: 3.48 hrs/resident/day.

Weekend staffing

Total nurse (weekend)
3.38
hrs / resident / day
RN (weekend)
0.79
hrs / resident / day
Total nurse (adjusted, weekend)
2.65
hrs / resident / day

Weekend under-staffing is a common quality-of-care concern — adverse events are more frequent when licensed coverage drops.

Staff turnover

Total nursing staff turnover
49.4%
annual
RN turnover
17.6%
annual
Administrators departed
1
last 12 months

Resident acuity

Nursing Case-Mix Index
1.75
higher acuity than avg
Case-Mix Index Ratio
1.27
facility / state ratio

Health Inspections

CMS weights three inspection cycles to compute the Health Inspection rating: the most recent (50%), the second most recent (33%), and the oldest (17%). Each standard-survey deficiency is assigned a score based on scope and severity; complaint-survey findings and revisit scores are added to produce the cycle total.

Cycle Date Total defs. Standard Complaint Deficiency score Revisits Total score
Cycle 1 (most recent) 2024-08-05 19 10 14 175 1 175
Cycle 2/3 (prior) 2022-10-06 26 12 14 128 1 128
Total weighted health score
163.3
lower is better
Infection-control citations
0
last cycle

Deficiencies (48)

Individual survey findings. Scope/severity uses the CMS A–L matrix: letters further down the alphabet indicate greater harm and wider scope, up through J–L (immediate jeopardy).

45 D/E/F Actual harm — potential for minor
2 G/H/I Actual harm
1 J/K/L Immediate jeopardy
Tag Description Scope/Severity Survey date Corrected
0609 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. D 2026-01-05 2026-01-13
0610 Respond appropriately to all alleged violations. D 2026-01-05 2026-01-13
0759 Ensure medication error rates are not 5 percent or greater. D 2026-01-05 2026-01-13
0760 Ensure that residents are free from significant medication errors. D 2026-01-05 2026-01-13
0880 Provide and implement an infection prevention and control program. D 2026-01-05 2026-01-13
0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. D 2025-08-27 2025-09-07
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. J 2025-08-27 2025-09-07
0761 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. E 2025-08-27 2025-09-07
0812 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. E 2025-08-27 2025-09-07
0694 Provide for the safe, appropriate administration of IV fluids for a resident when needed. D 2024-09-30 2024-10-02
0656 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. D 2024-08-05 2024-08-30
0676 Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. D 2024-08-05 2024-08-30
0677 Provide care and assistance to perform activities of daily living for any resident who is unable. E 2024-08-05 2024-08-30
0688 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. D 2024-08-05 2024-08-30
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. D 2024-08-05 2024-08-30
0657 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. D 2024-08-05 2024-08-30
0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. D 2024-08-05 2024-08-30
0685 Assist a resident in gaining access to vision and hearing services. D 2024-08-05 2024-08-30
0686 Provide appropriate pressure ulcer care and prevent new ulcers from developing. G 2024-08-05 2024-08-30
0690 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. D 2024-08-05 2024-08-30
0677 Provide care and assistance to perform activities of daily living for any resident who is unable. D 2024-06-04 2024-06-10
0690 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. D 2024-06-04 2024-06-10
0580 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. D 2024-03-20 2024-04-01
0620 Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide. D 2024-03-20 2024-04-01
0561 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. D 2024-01-18 2024-01-19
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. G 2023-11-11 2023-12-05
0759 Ensure medication error rates are not 5 percent or greater. D 2023-10-11 2023-10-12
0677 Provide care and assistance to perform activities of daily living for any resident who is unable. D 2023-09-12 2023-09-14
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. D 2023-09-12 2023-09-14
0842 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. D 2023-09-12 2023-09-14
0921 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. D 2023-09-12 2023-09-14
0755 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. D 2023-08-14 2023-08-16
0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. D 2023-03-09 2023-03-10
0558 Reasonably accommodate the needs and preferences of each resident. D 2022-10-06 2022-11-02
0580 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. D 2022-10-06 2022-11-02
0641 Ensure each resident receives an accurate assessment. D 2022-10-06 2022-11-02
0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. D 2022-10-06 2022-11-02
0686 Provide appropriate pressure ulcer care and prevent new ulcers from developing. D 2022-10-06 2022-11-02
0690 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. D 2022-10-06 2022-11-02
0692 Provide enough food/fluids to maintain a resident's health. D 2022-10-06 2022-11-02
0693 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. D 2022-10-06 2022-11-02
0694 Provide for the safe, appropriate administration of IV fluids for a resident when needed. D 2022-10-06 2022-11-02
0695 Provide safe and appropriate respiratory care for a resident when needed. D 2022-10-06 2022-11-02
0812 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. E 2022-10-06 2022-11-02
0880 Provide and implement an infection prevention and control program. E 2022-10-06 2022-11-02
0584 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. D 2019-11-14 2019-12-15
0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. D 2019-11-14 2019-12-15
0914 Provide bedrooms that don't allow residents to see each other when privacy is needed. D 2019-11-14 2019-12-15

Penalties (1)

Fines issued
1
last 3 years
Total fines
$20,881
Date Type Fine amount
2024-08-05 Fine $20,881

Source: CMS Nursing Home Penalties.

Financial Health (FY 2023)

Payer mix (share of resident days)

Medicare 5.7% Medicaid 14.3% Other 80.0%

Operating performance

Operating Margin
7.3%
Total Margin
10.8%
Occupancy Rate
64.4%
Cost per Resident Day
$57

Revenue & costs

Net Patient Revenue
$9.4M
Total Costs
$1.2M
Net Income
$1.0M

Balance sheet

Total Assets
$7.3M
Total Liabilities
$2.0M
Fund Balance
$5.3M
Current Ratio
0.85

Source: CMS SNF Cost Report (FY 2023). Cost report data lags by ~2 years.

Ownership & Corporate Structure

Chain: ARBORS AT OHIO

Chain ID
41
Facilities in chain
16
Legal business name
OREGON OPCO LLC
Chain-average star ratings (for peer context)
Overall
2.3
Health
2.1
Staffing
2.7
QM
3.9

Owner / manager organizations (7)

Organization Role Association
ARK OPCO GROUP, LLC 5% OR GREATER DIRECT OWNERSHIP INTEREST since 07/01/2015
B&Y HEALTHCARE S CORP 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 07/01/2015
B&Y TRUST 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 07/01/2015
CODY HEALTHCARE S CORP 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 07/01/2015
CRAIG FLASHNER 2007 TRUST 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 07/01/2015
NOBLE HEALTHCARE MANAGEMENT, LLC OPERATIONAL/MANAGERIAL CONTROL since 07/01/2015
PRESTIGE ADMINISTRATIVE SERVICES, LLC OPERATIONAL/MANAGERIAL CONTROL since 01/01/2016

Owner / manager individuals (7)

Name Role Association
FLASHNER, CRAIG OPERATIONAL/MANAGERIAL CONTROL since 07/01/2015
PERLSTEIN, YITZCHOK OPERATIONAL/MANAGERIAL CONTROL since 07/01/2015
FLASHNER, CRAIG CORPORATE OFFICER since 07/01/2015
PERLSTEIN, YITZCHOK CORPORATE OFFICER since 07/01/2015
NORCROSS, ROBERT CONTRACTED MANAGING EMPLOYEE since 07/01/2015
ROGERS, STACEY CONTRACTED MANAGING EMPLOYEE since 07/01/2015
KIRK, KRISTINE W-2 MANAGING EMPLOYEE since 09/01/2016

Source: CMS Nursing Home Ownership. Percent ownership is rarely disclosed — CMS only requires it for specific roles.

Facility Features

CCRC
No
Hospital-based
No
Resident / family council
Resident
Sprinkler systems
Yes
Abuse citation flag
No
Methodology & sources

Full methodology →

All Data

Every labeled field shipped for this facility by CMS. No national median or percentile context is available for SNFs in the current release.

Download CSV

Show 113 rows
Source Metric Value Raw key
Cost Report Cost per Resident Day ($) $57 metrics.cost_per_resident_day
Cost Report Current Ratio 0.85 metrics.current_ratio
Cost Report fiscal_year 2,023 fiscal_year
Cost Report Medicaid Day Share (%) 14.3% metrics.medicaid_day_share
Cost Report Medicare Day Share (%) 5.7% metrics.medicare_day_share
Cost Report Net Income ($) $1,046,994 metrics.net_income
Cost Report Net Patient Revenue ($) $9,353,593 metrics.net_patient_revenue
Cost Report Occupancy Rate (%) 64.4% metrics.occupancy_rate
Cost Report Operating Margin (%) 7.3% metrics.operating_margin
Cost Report Total Assets ($) $7,306,677 metrics.total_assets
Cost Report Total Costs ($) $1,210,139 metrics.total_costs
Cost Report Total Fund Balances ($) $5,263,751 metrics.fund_balance
Cost Report Total Liabilities ($) $2,042,926 metrics.total_liabilities
Cost Report Total Margin (%) 10.8% metrics.total_margin
Provider Information Abuse Icon N Abuse Icon
Provider Information Adjusted LPN Staffing Hours per Resident per Day 0.42593 Adjusted LPN Staffing Hours per Resident per Day
Provider Information Adjusted Nurse Aide Staffing Hours per Resident per Day 1.76301 Adjusted Nurse Aide Staffing Hours per Resident per Day
Provider Information Adjusted RN Staffing Hours per Resident per Day 1.01564 Adjusted RN Staffing Hours per Resident per Day
Provider Information Adjusted Total Nurse Staffing Hours per Resident per Day 3.20458 Adjusted Total Nurse Staffing Hours per Resident per Day
Provider Information Adjusted Weekend Total Nurse Staffing Hours per Resident per Day 2.64874 Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Administrator turnover footnote Administrator turnover footnote
Provider Information Automatic Sprinkler Systems in All Required Areas Yes Automatic Sprinkler Systems in All Required Areas
Provider Information Average Number of Residents per Day 69.1 Average Number of Residents per Day
Provider Information Average Number of Residents per Day Footnote Average Number of Residents per Day Footnote
Provider Information Case-Mix LPN Staffing Hours per Resident per Day 1.09356 Case-Mix LPN Staffing Hours per Resident per Day
Provider Information Case-Mix Nurse Aide Staffing Hours per Resident per Day 2.97206 Case-Mix Nurse Aide Staffing Hours per Resident per Day
Provider Information Case-Mix RN Staffing Hours per Resident per Day 0.86197 Case-Mix RN Staffing Hours per Resident per Day
Provider Information Case-Mix Total Nurse Staffing Hours per Resident per Day 4.92759 Case-Mix Total Nurse Staffing Hours per Resident per Day
Provider Information Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day 4.34315 Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Chain Average Health Inspection Rating 2.1 Chain Average Health Inspection Rating
Provider Information Chain Average Overall 5-star Rating 2.3 Chain Average Overall 5-star Rating
Provider Information Chain Average QM Rating 3.9 Chain Average QM Rating
Provider Information Chain Average Staffing Rating 2.7 Chain Average Staffing Rating
Provider Information Chain ID 41 Chain ID
Provider Information Chain Name ARBORS AT OHIO Chain Name
Provider Information City/Town OREGON City/Town
Provider Information CMS Certification Number (CCN) 365523 CMS Certification Number (CCN)
Provider Information Continuing Care Retirement Community N Continuing Care Retirement Community
Provider Information County/Parish Lucas County/Parish
Provider Information Date First Approved to Provide Medicare and Medicaid Services 1980-04-23 Date First Approved to Provide Medicare and Medicaid Services
Provider Information Geocoding Footnote Geocoding Footnote
Provider Information Health Inspection Rating 1 Health Inspection Rating
Provider Information Health Inspection Rating Footnote Health Inspection Rating Footnote
Provider Information Latitude 41.6355 Latitude
Provider Information Legal Business Name OREGON OPCO LLC Legal Business Name
Provider Information Location 904 ISAAC STREETS DRIVE,OREGON,OH,43616 Location
Provider Information Long-Stay QM Rating 5 Long-Stay QM Rating
Provider Information Long-Stay QM Rating Footnote Long-Stay QM Rating Footnote
Provider Information Longitude -83.482 Longitude
Provider Information Most Recent Health Inspection More Than 2 Years Ago N Most Recent Health Inspection More Than 2 Years Ago
Provider Information Number of administrators who have left the nursing home 1 Number of administrators who have left the nursing home
Provider Information Number of Certified Beds 87 Number of Certified Beds
Provider Information Number of Citations from Infection Control Inspections 0 Number of Citations from Infection Control Inspections
Provider Information Number of Facilities in Chain 16 Number of Facilities in Chain
Provider Information Number of Fines 1 Number of Fines
Provider Information Number of Payment Denials 0 Number of Payment Denials
Provider Information Nursing Case-Mix Index 1.74563 Nursing Case-Mix Index
Provider Information Nursing Case-Mix Index Ratio 1.26710 Nursing Case-Mix Index Ratio
Provider Information Overall Rating 1 Overall Rating
Provider Information Overall Rating Footnote Overall Rating Footnote
Provider Information Ownership Type For profit - Limited Liability company Ownership Type
Provider Information Physical Therapist Staffing Footnote Physical Therapist Staffing Footnote
Provider Information Processing Date 2026-03-01 Processing Date
Provider Information Provider Address 904 ISAAC STREETS DRIVE Provider Address
Provider Information Provider Changed Ownership in Last 12 Months N Provider Changed Ownership in Last 12 Months
Provider Information Provider Name ARBORS AT OREGON Provider Name
Provider Information Provider Resides in Hospital N Provider Resides in Hospital
Provider Information Provider SSA County Code 490 Provider SSA County Code
Provider Information Provider Type Medicare and Medicaid Provider Type
Provider Information QM Rating 4 QM Rating
Provider Information QM Rating Footnote QM Rating Footnote
Provider Information Rating Cycle 1 Health Deficiency Score 175 Rating Cycle 1 Health Deficiency Score
Provider Information Rating Cycle 1 Health Revisit Score 0 Rating Cycle 1 Health Revisit Score
Provider Information Rating Cycle 1 Number of Complaint Health Deficiencies 14 Rating Cycle 1 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 1 Number of Health Revisits 1 Rating Cycle 1 Number of Health Revisits
Provider Information Rating Cycle 1 Number of Standard Health Deficiencies 10 Rating Cycle 1 Number of Standard Health Deficiencies
Provider Information Rating Cycle 1 Standard Survey Health Date 2024-08-05 Rating Cycle 1 Standard Survey Health Date
Provider Information Rating Cycle 1 Total Health Score 175 Rating Cycle 1 Total Health Score
Provider Information Rating Cycle 1 Total Number of Health Deficiencies 19 Rating Cycle 1 Total Number of Health Deficiencies
Provider Information Rating Cycle 2 Number of Standard Health Deficiencies 12 Rating Cycle 2 Number of Standard Health Deficiencies
Provider Information Rating Cycle 2 Standard Health Survey Date 2022-10-06 Rating Cycle 2 Standard Health Survey Date
Provider Information Rating Cycle 2/3 Health Deficiency Score 128 Rating Cycle 2/3 Health Deficiency Score
Provider Information Rating Cycle 2/3 Health Revisit Score 0 Rating Cycle 2/3 Health Revisit Score
Provider Information Rating Cycle 2/3 Number of Complaint Health Deficiencies 14 Rating Cycle 2/3 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 2/3 Number of Health Revisits 1 Rating Cycle 2/3 Number of Health Revisits
Provider Information Rating Cycle 2/3 Total Health Score 128 Rating Cycle 2/3 Total Health Score
Provider Information Rating Cycle 2/3 Total Number of Health Deficiencies 26 Rating Cycle 2/3 Total Number of Health Deficiencies
Provider Information Registered Nurse hours per resident per day on the weekend 0.79181 Registered Nurse hours per resident per day on the weekend
Provider Information Registered Nurse turnover 17.6 Registered Nurse turnover
Provider Information Registered Nurse turnover footnote Registered Nurse turnover footnote
Provider Information Reported Licensed Staffing Hours per Resident per Day 1.83984 Reported Licensed Staffing Hours per Resident per Day
Provider Information Reported LPN Staffing Hours per Resident per Day 0.54361 Reported LPN Staffing Hours per Resident per Day
Provider Information Reported Nurse Aide Staffing Hours per Resident per Day 2.25008 Reported Nurse Aide Staffing Hours per Resident per Day
Provider Information Reported Physical Therapist Staffing Hours per Resident Per Day 0.04504 Reported Physical Therapist Staffing Hours per Resident Per Day
Provider Information Reported RN Staffing Hours per Resident per Day 1.29623 Reported RN Staffing Hours per Resident per Day
Provider Information Reported Staffing Footnote Reported Staffing Footnote
Provider Information Reported Total Nurse Staffing Hours per Resident per Day 4.08992 Reported Total Nurse Staffing Hours per Resident per Day
Provider Information Short-Stay QM Rating 3 Short-Stay QM Rating
Provider Information Short-Stay QM Rating Footnote Short-Stay QM Rating Footnote
Provider Information Special Focus Status Special Focus Status
Provider Information Staffing Rating 3 Staffing Rating
Provider Information Staffing Rating Footnote Staffing Rating Footnote
Provider Information State OH State
Provider Information Telephone Number 4196912483 Telephone Number
Provider Information Total Amount of Fines in Dollars 20881.00 Total Amount of Fines in Dollars
Provider Information Total number of nurse staff hours per resident per day on the weekend 3.38051 Total number of nurse staff hours per resident per day on the weekend
Provider Information Total Number of Penalties 1 Total Number of Penalties
Provider Information Total nursing staff turnover 49.4 Total nursing staff turnover
Provider Information Total nursing staff turnover footnote Total nursing staff turnover footnote
Provider Information Total Weighted Health Survey Score 163.250 Total Weighted Health Survey Score
Provider Information Urban Y Urban
Provider Information With a Resident and Family Council Resident With a Resident and Family Council
Provider Information ZIP Code 43616 ZIP Code