Rockwell Park Rehabilitation and Healthcare Center
CCN: 345489 · Charlotte, NC 28262 · Mecklenburg County
Overview
- Address
- 1930 West Sugar Creek Road, Charlotte, NC 28262
- Phone
- 7045984480
- Certified beds
- 120
- Avg daily residents
- 96 (80% of beds filled)
- Ownership
- For-profit LLC
- Provider type
- Medicare and Medicaid
- Medicare/Medicaid since
- 1998-11-05
- Setting
- Urban
CMS 5-Star Ratings
CMS rates every Medicare/Medicaid-certified nursing home on four domains. The Overall rating is driven primarily by Health Inspection results, then adjusted up or down by Staffing and Quality Measures.
Staffing & Workforce
Direct-care staffing is the strongest operational driver of quality in nursing homes. Values are hours per resident per day, derived from payroll-based journal (PBJ) submissions. "Case-mix" adjusts for resident acuity; "Adjusted" is the CMS rating-input value.
| Role | Reported | Case-mix expected | Adjusted | Federal floor | |
|---|---|---|---|---|---|
| Total nurse All nursing staff combined: RN + LPN + Aide | 3.30 | 3.58 | 3.56 | ≥ 3.48 | Below floor |
| Registered Nurse (RN) Licensed RN hours. Strongest driver of clinical outcomes. | 0.32 | 0.63 | 0.35 | ≥ 0.55 | Below floor |
| Licensed Practical Nurse (LPN) LPN/LVN hours. Often handles medication administration. | 0.89 | 0.79 | 0.96 | — | |
| Nurse aide CNA hours. Bulk of direct resident care — bathing, feeding, mobility. | 2.09 | 2.16 | 2.26 | — | |
| Licensed (RN + LPN) Combined licensed nurse coverage. | 1.21 | — | — | — | |
| Physical therapist Rehabilitation therapist hours — important for post-acute / rehab admissions. | 0.10 | — | — | — |
Federal minimums (phasing in under the CMS 2024 minimum staffing rule) shown for reference. RN: 0.55 hrs/resident/day. Total nurse: 3.48 hrs/resident/day.
Weekend staffing
Weekend under-staffing is a common quality-of-care concern — adverse events are more frequent when licensed coverage drops.
Staff turnover
Resident acuity
Health Inspections
CMS weights three inspection cycles to compute the Health Inspection rating: the most recent (50%), the second most recent (33%), and the oldest (17%). Each standard-survey deficiency is assigned a score based on scope and severity; complaint-survey findings and revisit scores are added to produce the cycle total.
| Cycle | Date | Total defs. | Standard | Complaint | Deficiency score | Revisits | Total score |
|---|---|---|---|---|---|---|---|
| Cycle 1 (most recent) | 2025-11-20 | 7 | 4 | 3 | 135 | 1 | 135 |
| Cycle 2/3 (prior) | 2025-05-23 | 22 | 6 | 16 | 341 | 1 | 341 |
Deficiencies (39)
Individual survey findings. Scope/severity uses the CMS A–L matrix: letters further down the alphabet indicate greater harm and wider scope, up through J–L (immediate jeopardy).
| Tag | Description | Scope/Severity | Survey date | Corrected |
|---|---|---|---|---|
| 0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | 2026-01-07 | — |
| 0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | 2025-11-20 | 2025-12-13 |
| 0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | E | 2025-11-20 | 2025-12-13 |
| 0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | 2025-11-20 | 2025-12-13 |
| 0759 | Ensure medication error rates are not 5 percent or greater. | D | 2025-11-20 | 2025-12-13 |
| 0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | 2025-09-05 | — |
| 0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | J | 2025-07-25 | 2025-07-26 |
| 0628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | C | 2025-05-23 | 2025-07-25 |
| 0641 | Ensure each resident receives an accurate assessment. | E | 2025-05-23 | 2025-07-25 |
| 0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | 2025-05-23 | 2025-07-25 |
| 0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | 2025-05-23 | 2025-07-25 |
| 0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | 2025-05-23 | 2025-07-25 |
| 0880 | Provide and implement an infection prevention and control program. | D | 2025-05-23 | 2025-07-25 |
| 0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | 2024-11-27 | 2024-12-20 |
| 0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | J | 2024-11-27 | 2024-12-20 |
| 0583 | Keep residents' personal and medical records private and confidential. | D | 2024-11-27 | 2024-12-20 |
| 0610 | Respond appropriately to all alleged violations. | D | 2024-11-27 | 2024-12-20 |
| 0641 | Ensure each resident receives an accurate assessment. | D | 2024-11-27 | 2024-12-20 |
| 0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | 2024-11-27 | 2024-12-20 |
| 0727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | F | 2024-11-27 | 2024-12-20 |
| 0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | 2024-11-27 | 2024-12-20 |
| 0760 | Ensure that residents are free from significant medication errors. | G | 2024-11-27 | 2024-12-20 |
| 0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | 2024-11-27 | 2024-12-20 |
| 0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | 2024-11-27 | 2024-12-20 |
| 0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | J | 2024-11-27 | 2024-12-20 |
| 0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | 2024-11-27 | 2024-12-20 |
| 0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | 2024-06-21 | 2024-07-25 |
| 0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | 2024-06-21 | 2024-07-18 |
| 0626 | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. | D | 2024-06-21 | 2024-07-18 |
| 0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | 2024-06-21 | 2024-07-25 |
| 0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | 2024-06-21 | 2024-07-25 |
| 0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | 2024-06-21 | 2024-07-25 |
| 0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | 2024-06-21 | 2024-07-25 |
| 0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | 2024-06-21 | 2024-07-25 |
| 0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | K | 2024-04-29 | 2024-03-02 |
| 0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | J | 2024-04-29 | 2023-12-29 |
| 0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | 2024-04-29 | 2024-05-09 |
| 0838 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. | C | 2024-04-29 | 2024-05-09 |
| 0867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | D | 2024-04-29 | 2024-05-09 |
Penalties (6)
| Date | Type | Fine amount |
|---|---|---|
| 2024-04-29 | Fine | $6,899 |
| 2024-04-29 | Fine | $10,202 |
| 2025-11-20 | Fine | $19,900 |
| 2024-06-21 | Fine | $78,793 |
| 2024-11-27 | Fine | $113,051 |
| 2024-06-21 | Payment Denial | — |
Source: CMS Nursing Home Penalties.
Financial Health (FY 2023)
Payer mix (share of resident days)
Operating performance
Revenue & costs
Balance sheet
Source: CMS SNF Cost Report (FY 2023). Cost report data lags by ~2 years.
Ownership & Corporate Structure
Chain: YAD HEALTHCARE
- Chain ID
640- Facilities in chain
- 13
- Legal business name
- SATURN OPERATOR LLC
Owner / manager organizations (2)
| Organization | Role | Association |
|---|---|---|
| SATURN HOLDINGS I LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | since 06/01/2024 |
| WEST NC HOLDINGS LLC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | since 06/01/2024 |
Owner / manager individuals (4)
| Name | Role | Association |
|---|---|---|
| ALTER, TZVI | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | since 06/01/2024 |
| NELSON, JOHN | OPERATIONAL/MANAGERIAL CONTROL | since 01/01/2025 |
| TROWELL, KIT | OPERATIONAL/MANAGERIAL CONTROL | since 01/01/2025 |
| ALTER, TZVI | CORPORATE OFFICER | since 06/01/2024 |
Source: CMS Nursing Home Ownership. Percent ownership is rarely disclosed — CMS only requires it for specific roles.
Facility Features
- CCRC
- No
- Hospital-based
- No
- Resident / family council
- Resident
- Sprinkler systems
- Yes
- Special focus status
- SFF
- Abuse citation flag
- No
- Nursing Home Provider Info (
nh-provider-info), vintage 2026, downloaded 2026-04-14 , 14,703 rows. - Nursing Home Penalties (
nh-penalties), vintage 2026, downloaded 2026-04-14 , 16,915 rows. - Nursing Home Health Deficiencies (
nh-deficiencies), vintage 2026, downloaded 2026-04-14 , 418,972 rows. - Nursing Home Ownership (
nh-ownership), vintage 2026, downloaded 2026-04-14 , 160,393 rows. - Skilled Nursing Facility Cost Report (
snf-cost-report), vintage 2023, downloaded 2026-04-14 , 14,120 rows.
All Data
Every labeled field shipped for this facility by CMS. No national median or percentile context is available for SNFs in the current release.
Show 113 rows
| Source | Metric | Value | Raw key |
|---|---|---|---|
| Cost Report | Cost per Resident Day ($) | $41 | metrics.cost_per_resident_day |
| Cost Report | Current Ratio | 2.24 | metrics.current_ratio |
| Cost Report | fiscal_year | 2,023 | fiscal_year |
| Cost Report | Medicaid Day Share (%) | 85.2% | metrics.medicaid_day_share |
| Cost Report | Medicare Day Share (%) | 3.4% | metrics.medicare_day_share |
| Cost Report | Net Income ($) | $557,634 | metrics.net_income |
| Cost Report | Net Patient Revenue ($) | $11,482,353 | metrics.net_patient_revenue |
| Cost Report | Occupancy Rate (%) | 85.7% | metrics.occupancy_rate |
| Cost Report | Operating Margin (%) | 1.2% | metrics.operating_margin |
| Cost Report | Total Assets ($) | $10,476,283 | metrics.total_assets |
| Cost Report | Total Costs ($) | $1,555,692 | metrics.total_costs |
| Cost Report | Total Fund Balances ($) | $6,147,897 | metrics.fund_balance |
| Cost Report | Total Liabilities ($) | $4,328,386 | metrics.total_liabilities |
| Cost Report | Total Margin (%) | 4.7% | metrics.total_margin |
| Provider Information | Abuse Icon | N | Abuse Icon |
| Provider Information | Adjusted LPN Staffing Hours per Resident per Day | 0.95889 | Adjusted LPN Staffing Hours per Resident per Day |
| Provider Information | Adjusted Nurse Aide Staffing Hours per Resident per Day | 2.25612 | Adjusted Nurse Aide Staffing Hours per Resident per Day |
| Provider Information | Adjusted RN Staffing Hours per Resident per Day | 0.34643 | Adjusted RN Staffing Hours per Resident per Day |
| Provider Information | Adjusted Total Nurse Staffing Hours per Resident per Day | 3.56144 | Adjusted Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Adjusted Weekend Total Nurse Staffing Hours per Resident per Day | 3.14874 | Adjusted Weekend Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Administrator turnover footnote | — | Administrator turnover footnote |
| Provider Information | Automatic Sprinkler Systems in All Required Areas | Yes | Automatic Sprinkler Systems in All Required Areas |
| Provider Information | Average Number of Residents per Day | 96.4 | Average Number of Residents per Day |
| Provider Information | Average Number of Residents per Day Footnote | — | Average Number of Residents per Day Footnote |
| Provider Information | Case-Mix LPN Staffing Hours per Resident per Day | 0.79434 | Case-Mix LPN Staffing Hours per Resident per Day |
| Provider Information | Case-Mix Nurse Aide Staffing Hours per Resident per Day | 2.15884 | Case-Mix Nurse Aide Staffing Hours per Resident per Day |
| Provider Information | Case-Mix RN Staffing Hours per Resident per Day | 0.62611 | Case-Mix RN Staffing Hours per Resident per Day |
| Provider Information | Case-Mix Total Nurse Staffing Hours per Resident per Day | 3.57930 | Case-Mix Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day | 3.15477 | Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Chain Average Health Inspection Rating | 2.2 | Chain Average Health Inspection Rating |
| Provider Information | Chain Average Overall 5-star Rating | 1.8 | Chain Average Overall 5-star Rating |
| Provider Information | Chain Average QM Rating | 2.6 | Chain Average QM Rating |
| Provider Information | Chain Average Staffing Rating | 1.7 | Chain Average Staffing Rating |
| Provider Information | Chain ID | 640 | Chain ID |
| Provider Information | Chain Name | YAD HEALTHCARE | Chain Name |
| Provider Information | City/Town | Charlotte | City/Town |
| Provider Information | CMS Certification Number (CCN) | 345489 | CMS Certification Number (CCN) |
| Provider Information | Continuing Care Retirement Community | N | Continuing Care Retirement Community |
| Provider Information | County/Parish | Mecklenburg | County/Parish |
| Provider Information | Date First Approved to Provide Medicare and Medicaid Services | 1998-11-05 | Date First Approved to Provide Medicare and Medicaid Services |
| Provider Information | Geocoding Footnote | — | Geocoding Footnote |
| Provider Information | Health Inspection Rating | — | Health Inspection Rating |
| Provider Information | Health Inspection Rating Footnote | 18 | Health Inspection Rating Footnote |
| Provider Information | Latitude | 35.2896 | Latitude |
| Provider Information | Legal Business Name | SATURN OPERATOR LLC | Legal Business Name |
| Provider Information | Location | 1930 West Sugar Creek Road,Charlotte,NC,28262 | Location |
| Provider Information | Long-Stay QM Rating | — | Long-Stay QM Rating |
| Provider Information | Long-Stay QM Rating Footnote | 18 | Long-Stay QM Rating Footnote |
| Provider Information | Longitude | -80.796 | Longitude |
| Provider Information | Most Recent Health Inspection More Than 2 Years Ago | N | Most Recent Health Inspection More Than 2 Years Ago |
| Provider Information | Number of administrators who have left the nursing home | 1 | Number of administrators who have left the nursing home |
| Provider Information | Number of Certified Beds | 120 | Number of Certified Beds |
| Provider Information | Number of Citations from Infection Control Inspections | — | Number of Citations from Infection Control Inspections |
| Provider Information | Number of Facilities in Chain | 13 | Number of Facilities in Chain |
| Provider Information | Number of Fines | 5 | Number of Fines |
| Provider Information | Number of Payment Denials | 1 | Number of Payment Denials |
| Provider Information | Nursing Case-Mix Index | 1.26798 | Nursing Case-Mix Index |
| Provider Information | Nursing Case-Mix Index Ratio | 0.92040 | Nursing Case-Mix Index Ratio |
| Provider Information | Overall Rating | — | Overall Rating |
| Provider Information | Overall Rating Footnote | 18 | Overall Rating Footnote |
| Provider Information | Ownership Type | For profit - Limited Liability company | Ownership Type |
| Provider Information | Physical Therapist Staffing Footnote | — | Physical Therapist Staffing Footnote |
| Provider Information | Processing Date | 2026-03-01 | Processing Date |
| Provider Information | Provider Address | 1930 West Sugar Creek Road | Provider Address |
| Provider Information | Provider Changed Ownership in Last 12 Months | N | Provider Changed Ownership in Last 12 Months |
| Provider Information | Provider Name | Rockwell Park Rehabilitation and Healthcare Center | Provider Name |
| Provider Information | Provider Resides in Hospital | N | Provider Resides in Hospital |
| Provider Information | Provider SSA County Code | 590 | Provider SSA County Code |
| Provider Information | Provider Type | Medicare and Medicaid | Provider Type |
| Provider Information | QM Rating | — | QM Rating |
| Provider Information | QM Rating Footnote | 18 | QM Rating Footnote |
| Provider Information | Rating Cycle 1 Health Deficiency Score | 135 | Rating Cycle 1 Health Deficiency Score |
| Provider Information | Rating Cycle 1 Health Revisit Score | 0 | Rating Cycle 1 Health Revisit Score |
| Provider Information | Rating Cycle 1 Number of Complaint Health Deficiencies | 3 | Rating Cycle 1 Number of Complaint Health Deficiencies |
| Provider Information | Rating Cycle 1 Number of Health Revisits | 1 | Rating Cycle 1 Number of Health Revisits |
| Provider Information | Rating Cycle 1 Number of Standard Health Deficiencies | 4 | Rating Cycle 1 Number of Standard Health Deficiencies |
| Provider Information | Rating Cycle 1 Standard Survey Health Date | 2025-11-20 | Rating Cycle 1 Standard Survey Health Date |
| Provider Information | Rating Cycle 1 Total Health Score | 135 | Rating Cycle 1 Total Health Score |
| Provider Information | Rating Cycle 1 Total Number of Health Deficiencies | 7 | Rating Cycle 1 Total Number of Health Deficiencies |
| Provider Information | Rating Cycle 2 Number of Standard Health Deficiencies | 6 | Rating Cycle 2 Number of Standard Health Deficiencies |
| Provider Information | Rating Cycle 2 Standard Health Survey Date | 2025-05-23 | Rating Cycle 2 Standard Health Survey Date |
| Provider Information | Rating Cycle 2/3 Health Deficiency Score | 341 | Rating Cycle 2/3 Health Deficiency Score |
| Provider Information | Rating Cycle 2/3 Health Revisit Score | 0 | Rating Cycle 2/3 Health Revisit Score |
| Provider Information | Rating Cycle 2/3 Number of Complaint Health Deficiencies | 16 | Rating Cycle 2/3 Number of Complaint Health Deficiencies |
| Provider Information | Rating Cycle 2/3 Number of Health Revisits | 1 | Rating Cycle 2/3 Number of Health Revisits |
| Provider Information | Rating Cycle 2/3 Total Health Score | 341 | Rating Cycle 2/3 Total Health Score |
| Provider Information | Rating Cycle 2/3 Total Number of Health Deficiencies | 22 | Rating Cycle 2/3 Total Number of Health Deficiencies |
| Provider Information | Registered Nurse hours per resident per day on the weekend | 0.12754 | Registered Nurse hours per resident per day on the weekend |
| Provider Information | Registered Nurse turnover | 85.7 | Registered Nurse turnover |
| Provider Information | Registered Nurse turnover footnote | — | Registered Nurse turnover footnote |
| Provider Information | Reported Licensed Staffing Hours per Resident per Day | 1.21010 | Reported Licensed Staffing Hours per Resident per Day |
| Provider Information | Reported LPN Staffing Hours per Resident per Day | 0.88894 | Reported LPN Staffing Hours per Resident per Day |
| Provider Information | Reported Nurse Aide Staffing Hours per Resident per Day | 2.09155 | Reported Nurse Aide Staffing Hours per Resident per Day |
| Provider Information | Reported Physical Therapist Staffing Hours per Resident Per Day | 0.09541 | Reported Physical Therapist Staffing Hours per Resident Per Day |
| Provider Information | Reported RN Staffing Hours per Resident per Day | 0.32116 | Reported RN Staffing Hours per Resident per Day |
| Provider Information | Reported Staffing Footnote | — | Reported Staffing Footnote |
| Provider Information | Reported Total Nurse Staffing Hours per Resident per Day | 3.30165 | Reported Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Short-Stay QM Rating | — | Short-Stay QM Rating |
| Provider Information | Short-Stay QM Rating Footnote | 18 | Short-Stay QM Rating Footnote |
| Provider Information | Special Focus Status | SFF | Special Focus Status |
| Provider Information | Staffing Rating | — | Staffing Rating |
| Provider Information | Staffing Rating Footnote | 18 | Staffing Rating Footnote |
| Provider Information | State | NC | State |
| Provider Information | Telephone Number | 7045984480 | Telephone Number |
| Provider Information | Total Amount of Fines in Dollars | 228845.00 | Total Amount of Fines in Dollars |
| Provider Information | Total number of nurse staff hours per resident per day on the weekend | 2.91906 | Total number of nurse staff hours per resident per day on the weekend |
| Provider Information | Total Number of Penalties | 6 | Total Number of Penalties |
| Provider Information | Total nursing staff turnover | 76.6 | Total nursing staff turnover |
| Provider Information | Total nursing staff turnover footnote | — | Total nursing staff turnover footnote |
| Provider Information | Total Weighted Health Survey Score | 186.500 | Total Weighted Health Survey Score |
| Provider Information | Urban | Y | Urban |
| Provider Information | With a Resident and Family Council | Resident | With a Resident and Family Council |
| Provider Information | ZIP Code | 28262 | ZIP Code |