SNF

The Oaks

CCN: 345284 · Winston-Salem, NC 27103 · Forsyth County

Overview

Address
901 Bethesda Road, Winston-Salem, NC 27103
Phone
3367682211
Certified beds
131
Avg daily residents
118 (90% of beds filled)
Ownership
For-profit corporation
Provider type
Medicare and Medicaid
Medicare/Medicaid since
1988-06-30
Setting
Urban
1 /5
★★★★★
CMS Overall Rating

CMS 5-Star Ratings

CMS rates every Medicare/Medicaid-certified nursing home on four domains. The Overall rating is driven primarily by Health Inspection results, then adjusted up or down by Staffing and Quality Measures.

Overall Rating
Composite of Health Inspection, Staffing, and Quality Measures.
★★★★★ 1/5
Health Inspection
Based on the three most recent standard surveys, with more weight on recent results.
★★★★★ 2/5
Staffing
Weighted combination of RN and total nurse staffing hours per resident per day, case-mix adjusted.
★★★★★ 1/5
Quality Measures
15 resident-level quality measures split between long-stay and short-stay (post-acute) residents.
★★★★★ 2/5
Quality Measures breakdown
Long-Stay Quality Measures ★★★★★ 4/5
Short-Stay Quality Measures ★★★★★ 1/5

Staffing & Workforce

Direct-care staffing is the strongest operational driver of quality in nursing homes. Values are hours per resident per day, derived from payroll-based journal (PBJ) submissions. "Case-mix" adjusts for resident acuity; "Adjusted" is the CMS rating-input value.

Role Reported Case-mix expected Adjusted Federal floor
Total nurse
All nursing staff combined: RN + LPN + Aide
 3.32 3.68 3.48 ≥ 3.48 Below floor
Registered Nurse (RN)
Licensed RN hours. Strongest driver of clinical outcomes.
 0.27 0.64 0.28 ≥ 0.55 Below floor
Licensed Practical Nurse (LPN)
LPN/LVN hours. Often handles medication administration.
 0.95 0.82 0.99 —
Nurse aide
CNA hours. Bulk of direct resident care — bathing, feeding, mobility.
 2.10 2.22 2.20 —
Licensed (RN + LPN)
Combined licensed nurse coverage.
 1.22 — — —
Physical therapist
Rehabilitation therapist hours — important for post-acute / rehab admissions.
 0.04 — — —

Federal minimums (phasing in under the CMS 2024 minimum staffing rule) shown for reference. RN: 0.55 hrs/resident/day. Total nurse: 3.48 hrs/resident/day.

Weekend staffing

Total nurse (weekend)
2.95
hrs / resident / day
RN (weekend)
0.15
hrs / resident / day
Total nurse (adjusted, weekend)
3.09
hrs / resident / day

Weekend under-staffing is a common quality-of-care concern — adverse events are more frequent when licensed coverage drops.

Staff turnover

Total nursing staff turnover
68.6%
annual
RN turnover
88.9%
annual
Administrators departed
0
last 12 months

Resident acuity

Nursing Case-Mix Index
1.30
higher acuity than avg
Case-Mix Index Ratio
0.95
facility / state ratio

Health Inspections

CMS weights three inspection cycles to compute the Health Inspection rating: the most recent (50%), the second most recent (33%), and the oldest (17%). Each standard-survey deficiency is assigned a score based on scope and severity; complaint-survey findings and revisit scores are added to produce the cycle total.

Cycle Date Total defs. Standard Complaint Deficiency score Revisits Total score
Cycle 1 (most recent) 2025-08-22 11 11 0 88 1 88
Cycle 2/3 (prior) 2024-07-24 5 5 1 28 1 28
Total weighted health score
73.0
lower is better

Deficiencies (24)

Individual survey findings. Scope/severity uses the CMS A–L matrix: letters further down the alphabet indicate greater harm and wider scope, up through J–L (immediate jeopardy).

3 A/B/C No actual harm — minor
21 D/E/F Actual harm — potential for minor
Tag Description Scope/Severity Survey date Corrected
0561 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. D 2025-08-22 2025-09-11
0565 Honor the resident's right to organize and participate in resident/family groups in the facility. D 2025-08-22 2025-09-11
0655 Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted D 2025-08-22 2025-09-11
0658 Ensure services provided by the nursing facility meet professional standards of quality. D 2025-08-22 2025-09-11
0801 Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. F 2025-08-22 2025-09-11
0812 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F 2025-08-22 2025-09-11
0814 Dispose of garbage and refuse properly. F 2025-08-22 2025-09-11
0825 Provide or get specialized rehabilitative services as required for a resident. D 2025-08-22 2025-09-11
0842 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. B 2025-08-22 2025-09-11
0851 Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. F 2025-08-22 2025-09-11
0914 Provide bedrooms that don't allow residents to see each other when privacy is needed. D 2025-08-22 2025-09-11
0553 Allow resident to participate in the development and implementation of his or her person-centered plan of care. D 2024-07-24 2024-08-06
0565 Honor the resident's right to organize and participate in resident/family groups in the facility. E 2024-07-24 2024-08-06
0690 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. D 2024-07-24 2024-08-06
0791 Provide or obtain dental services for each resident. E 2024-07-24 2024-08-06
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. D 2024-07-24 2024-03-07
0623 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. B 2023-09-15 2023-10-04
0625 Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. B 2023-09-15 2023-10-04
0727 Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. E 2023-09-15 2023-10-04
0759 Ensure medication error rates are not 5 percent or greater. D 2023-09-15 2023-10-04
0760 Ensure that residents are free from significant medication errors. E 2023-09-15 2023-10-04
0761 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. D 2023-09-15 2023-10-04
0867 Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. E 2023-09-15 2023-10-04
0919 Make sure that a working call system is available in each resident's bathroom and bathing area. D 2023-09-15 2023-10-04

Financial Health (FY 2023)

Payer mix (share of resident days)

Medicare 4.8% Medicaid 71.0% Other 24.2%

Operating performance

Operating Margin
0.8%
Total Margin
3.2%
Occupancy Rate
75.3%
Cost per Resident Day
$48

Revenue & costs

Net Patient Revenue
$13.1M
Total Costs
$1.7M
Net Income
$423K

Balance sheet

Total Assets
$10.5M
Total Liabilities
$7.7M
Fund Balance
$2.8M
Current Ratio
1.59

Source: CMS SNF Cost Report (FY 2023). Cost report data lags by ~2 years.

Ownership & Corporate Structure

Chain: LIBERTY SENIOR LIVING

Chain ID
310
Facilities in chain
35
Legal business name
LIBERTY HEALTHCARE GROUP LLC
Chain-average star ratings (for peer context)
Overall
2.6
Health
2.9
Staffing
2.1
QM
2.9

Owner / manager organizations (2)

Organization Role Association
LIBERTY HEALTHCARE GROUP LLC 5% OR GREATER DIRECT OWNERSHIP INTEREST since 05/01/2011
LIBERTY LONG TERM CARE LLC 5% OR GREATER DIRECT OWNERSHIP INTEREST since 05/01/2011

Owner / manager individuals (10)

Name Role Association
MCNEILL, JOHN 5% OR GREATER DIRECT OWNERSHIP INTEREST since 05/01/2011
MCNEILL, RONALD 5% OR GREATER DIRECT OWNERSHIP INTEREST since 05/03/2011
MILLER, ROBERT CORPORATE DIRECTOR since 09/01/2024
WILSON, JEFFREY CORPORATE DIRECTOR since 05/01/2011
CALCUTT, JOESEPH V W-2 MANAGING EMPLOYEE since 05/01/2011
KEENER, GARRETT W-2 MANAGING EMPLOYEE since 06/23/2023
MCNEILL, JOHN W-2 MANAGING EMPLOYEE since 05/01/2011
MCNEILL, RONALD W-2 MANAGING EMPLOYEE since 05/03/2011
PURIFOY, PENNY W-2 MANAGING EMPLOYEE since 05/01/2011
WILSON, JEFFREY W-2 MANAGING EMPLOYEE since 05/01/2011

Source: CMS Nursing Home Ownership. Percent ownership is rarely disclosed — CMS only requires it for specific roles.

Facility Features

CCRC
No
Hospital-based
No
Resident / family council
Both
Sprinkler systems
Yes
Abuse citation flag
No
Methodology & sources

Full methodology →

All Data

Every labeled field shipped for this facility by CMS. No national median or percentile context is available for SNFs in the current release.

Download CSV

Show 113 rows
Source Metric Value Raw key
Cost Report Cost per Resident Day ($) $48 metrics.cost_per_resident_day
Cost Report Current Ratio 1.59 metrics.current_ratio
Cost Report fiscal_year 2,023 fiscal_year
Cost Report Medicaid Day Share (%) 71.0% metrics.medicaid_day_share
Cost Report Medicare Day Share (%) 4.8% metrics.medicare_day_share
Cost Report Net Income ($) $423,276 metrics.net_income
Cost Report Net Patient Revenue ($) $13,054,789 metrics.net_patient_revenue
Cost Report Occupancy Rate (%) 75.3% metrics.occupancy_rate
Cost Report Operating Margin (%) 0.8% metrics.operating_margin
Cost Report Total Assets ($) $10,545,819 metrics.total_assets
Cost Report Total Costs ($) $1,722,053 metrics.total_costs
Cost Report Total Fund Balances ($) $2,840,951 metrics.fund_balance
Cost Report Total Liabilities ($) $7,704,868 metrics.total_liabilities
Cost Report Total Margin (%) 3.2% metrics.total_margin
Provider Information Abuse Icon N Abuse Icon
Provider Information Adjusted LPN Staffing Hours per Resident per Day 0.99477 Adjusted LPN Staffing Hours per Resident per Day
Provider Information Adjusted Nurse Aide Staffing Hours per Resident per Day 2.20348 Adjusted Nurse Aide Staffing Hours per Resident per Day
Provider Information Adjusted RN Staffing Hours per Resident per Day 0.28464 Adjusted RN Staffing Hours per Resident per Day
Provider Information Adjusted Total Nurse Staffing Hours per Resident per Day 3.48289 Adjusted Total Nurse Staffing Hours per Resident per Day
Provider Information Adjusted Weekend Total Nurse Staffing Hours per Resident per Day 3.09395 Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Administrator turnover footnote — Administrator turnover footnote
Provider Information Automatic Sprinkler Systems in All Required Areas Yes Automatic Sprinkler Systems in All Required Areas
Provider Information Average Number of Residents per Day 117.8 Average Number of Residents per Day
Provider Information Average Number of Residents per Day Footnote — Average Number of Residents per Day Footnote
Provider Information Case-Mix LPN Staffing Hours per Resident per Day 0.81698 Case-Mix LPN Staffing Hours per Resident per Day
Provider Information Case-Mix Nurse Aide Staffing Hours per Resident per Day 2.22036 Case-Mix Nurse Aide Staffing Hours per Resident per Day
Provider Information Case-Mix RN Staffing Hours per Resident per Day 0.64396 Case-Mix RN Staffing Hours per Resident per Day
Provider Information Case-Mix Total Nurse Staffing Hours per Resident per Day 3.68129 Case-Mix Total Nurse Staffing Hours per Resident per Day
Provider Information Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day 3.24467 Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Chain Average Health Inspection Rating 2.9 Chain Average Health Inspection Rating
Provider Information Chain Average Overall 5-star Rating 2.6 Chain Average Overall 5-star Rating
Provider Information Chain Average QM Rating 2.9 Chain Average QM Rating
Provider Information Chain Average Staffing Rating 2.1 Chain Average Staffing Rating
Provider Information Chain ID 310 Chain ID
Provider Information Chain Name LIBERTY SENIOR LIVING Chain Name
Provider Information City/Town Winston-Salem City/Town
Provider Information CMS Certification Number (CCN) 345284 CMS Certification Number (CCN)
Provider Information Continuing Care Retirement Community N Continuing Care Retirement Community
Provider Information County/Parish Forsyth County/Parish
Provider Information Date First Approved to Provide Medicare and Medicaid Services 1988-06-30 Date First Approved to Provide Medicare and Medicaid Services
Provider Information Geocoding Footnote — Geocoding Footnote
Provider Information Health Inspection Rating 2 Health Inspection Rating
Provider Information Health Inspection Rating Footnote — Health Inspection Rating Footnote
Provider Information Latitude 36.0777 Latitude
Provider Information Legal Business Name LIBERTY HEALTHCARE GROUP LLC Legal Business Name
Provider Information Location 901 Bethesda Road,Winston-Salem,NC,27103 Location
Provider Information Long-Stay QM Rating 4 Long-Stay QM Rating
Provider Information Long-Stay QM Rating Footnote — Long-Stay QM Rating Footnote
Provider Information Longitude -80.294 Longitude
Provider Information Most Recent Health Inspection More Than 2 Years Ago N Most Recent Health Inspection More Than 2 Years Ago
Provider Information Number of administrators who have left the nursing home 0 Number of administrators who have left the nursing home
Provider Information Number of Certified Beds 131 Number of Certified Beds
Provider Information Number of Citations from Infection Control Inspections — Number of Citations from Infection Control Inspections
Provider Information Number of Facilities in Chain 35 Number of Facilities in Chain
Provider Information Number of Fines 0 Number of Fines
Provider Information Number of Payment Denials 0 Number of Payment Denials
Provider Information Nursing Case-Mix Index 1.30412 Nursing Case-Mix Index
Provider Information Nursing Case-Mix Index Ratio 0.94662 Nursing Case-Mix Index Ratio
Provider Information Overall Rating 1 Overall Rating
Provider Information Overall Rating Footnote — Overall Rating Footnote
Provider Information Ownership Type For profit - Corporation Ownership Type
Provider Information Physical Therapist Staffing Footnote — Physical Therapist Staffing Footnote
Provider Information Processing Date 2026-03-01 Processing Date
Provider Information Provider Address 901 Bethesda Road Provider Address
Provider Information Provider Changed Ownership in Last 12 Months N Provider Changed Ownership in Last 12 Months
Provider Information Provider Name The Oaks Provider Name
Provider Information Provider Resides in Hospital N Provider Resides in Hospital
Provider Information Provider SSA County Code 330 Provider SSA County Code
Provider Information Provider Type Medicare and Medicaid Provider Type
Provider Information QM Rating 2 QM Rating
Provider Information QM Rating Footnote — QM Rating Footnote
Provider Information Rating Cycle 1 Health Deficiency Score 88 Rating Cycle 1 Health Deficiency Score
Provider Information Rating Cycle 1 Health Revisit Score 0 Rating Cycle 1 Health Revisit Score
Provider Information Rating Cycle 1 Number of Complaint Health Deficiencies 0 Rating Cycle 1 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 1 Number of Health Revisits 1 Rating Cycle 1 Number of Health Revisits
Provider Information Rating Cycle 1 Number of Standard Health Deficiencies 11 Rating Cycle 1 Number of Standard Health Deficiencies
Provider Information Rating Cycle 1 Standard Survey Health Date 2025-08-22 Rating Cycle 1 Standard Survey Health Date
Provider Information Rating Cycle 1 Total Health Score 88 Rating Cycle 1 Total Health Score
Provider Information Rating Cycle 1 Total Number of Health Deficiencies 11 Rating Cycle 1 Total Number of Health Deficiencies
Provider Information Rating Cycle 2 Number of Standard Health Deficiencies 5 Rating Cycle 2 Number of Standard Health Deficiencies
Provider Information Rating Cycle 2 Standard Health Survey Date 2024-07-24 Rating Cycle 2 Standard Health Survey Date
Provider Information Rating Cycle 2/3 Health Deficiency Score 28 Rating Cycle 2/3 Health Deficiency Score
Provider Information Rating Cycle 2/3 Health Revisit Score 0 Rating Cycle 2/3 Health Revisit Score
Provider Information Rating Cycle 2/3 Number of Complaint Health Deficiencies 1 Rating Cycle 2/3 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 2/3 Number of Health Revisits 1 Rating Cycle 2/3 Number of Health Revisits
Provider Information Rating Cycle 2/3 Total Health Score 28 Rating Cycle 2/3 Total Health Score
Provider Information Rating Cycle 2/3 Total Number of Health Deficiencies 5 Rating Cycle 2/3 Total Number of Health Deficiencies
Provider Information Registered Nurse hours per resident per day on the weekend 0.14865 Registered Nurse hours per resident per day on the weekend
Provider Information Registered Nurse turnover 88.9 Registered Nurse turnover
Provider Information Registered Nurse turnover footnote — Registered Nurse turnover footnote
Provider Information Reported Licensed Staffing Hours per Resident per Day 1.21988 Reported Licensed Staffing Hours per Resident per Day
Provider Information Reported LPN Staffing Hours per Resident per Day 0.94848 Reported LPN Staffing Hours per Resident per Day
Provider Information Reported Nurse Aide Staffing Hours per Resident per Day 2.10096 Reported Nurse Aide Staffing Hours per Resident per Day
Provider Information Reported Physical Therapist Staffing Hours per Resident Per Day 0.04362 Reported Physical Therapist Staffing Hours per Resident Per Day
Provider Information Reported RN Staffing Hours per Resident per Day 0.27139 Reported RN Staffing Hours per Resident per Day
Provider Information Reported Staffing Footnote — Reported Staffing Footnote
Provider Information Reported Total Nurse Staffing Hours per Resident per Day 3.32084 Reported Total Nurse Staffing Hours per Resident per Day
Provider Information Short-Stay QM Rating 1 Short-Stay QM Rating
Provider Information Short-Stay QM Rating Footnote — Short-Stay QM Rating Footnote
Provider Information Special Focus Status — Special Focus Status
Provider Information Staffing Rating 1 Staffing Rating
Provider Information Staffing Rating Footnote — Staffing Rating Footnote
Provider Information State NC State
Provider Information Telephone Number 3367682211 Telephone Number
Provider Information Total Amount of Fines in Dollars 0.00 Total Amount of Fines in Dollars
Provider Information Total number of nurse staff hours per resident per day on the weekend 2.95000 Total number of nurse staff hours per resident per day on the weekend
Provider Information Total Number of Penalties 0 Total Number of Penalties
Provider Information Total nursing staff turnover 68.6 Total nursing staff turnover
Provider Information Total nursing staff turnover footnote — Total nursing staff turnover footnote
Provider Information Total Weighted Health Survey Score 73.000 Total Weighted Health Survey Score
Provider Information Urban Y Urban
Provider Information With a Resident and Family Council Both With a Resident and Family Council
Provider Information ZIP Code 27103 ZIP Code