Overview

Address
3015 18TH AVE S, GREAT FALLS, MT 59405
Phone
4067716200
Certified beds
48
Avg daily residents
20 (42% of beds filled)
Ownership
Non-profit corporation
Provider type
Medicare and Medicaid
Medicare/Medicaid since
2024-07-10
Setting
Urban
5 /5
CMS Overall Rating

CMS 5-Star Ratings

CMS rates every Medicare/Medicaid-certified nursing home on four domains. The Overall rating is driven primarily by Health Inspection results, then adjusted up or down by Staffing and Quality Measures.

Overall Rating
Composite of Health Inspection, Staffing, and Quality Measures.
5/5
Health Inspection
Based on the three most recent standard surveys, with more weight on recent results.
4/5
Staffing
Weighted combination of RN and total nurse staffing hours per resident per day, case-mix adjusted.
5/5
Quality Measures
15 resident-level quality measures split between long-stay and short-stay (post-acute) residents.
4/5
Quality Measures breakdown
Long-Stay Quality Measures 4/5
Short-Stay Quality Measures 5/5

Staffing & Workforce

Direct-care staffing is the strongest operational driver of quality in nursing homes. Values are hours per resident per day, derived from payroll-based journal (PBJ) submissions. "Case-mix" adjusts for resident acuity; "Adjusted" is the CMS rating-input value.

Role Reported Case-mix expected Adjusted Federal floor
Total nurse
All nursing staff combined: RN + LPN + Aide
4.73 3.54 5.16 ≥ 3.48
Registered Nurse (RN)
Licensed RN hours. Strongest driver of clinical outcomes.
2.14 0.62 2.34 ≥ 0.55
Licensed Practical Nurse (LPN)
LPN/LVN hours. Often handles medication administration.
0.32 0.78 0.34
Nurse aide
CNA hours. Bulk of direct resident care — bathing, feeding, mobility.
2.27 2.13 2.48
Licensed (RN + LPN)
Combined licensed nurse coverage.
2.46
Physical therapist
Rehabilitation therapist hours — important for post-acute / rehab admissions.
0.32

Federal minimums (phasing in under the CMS 2024 minimum staffing rule) shown for reference. RN: 0.55 hrs/resident/day. Total nurse: 3.48 hrs/resident/day.

Weekend staffing

Total nurse (weekend)
4.39
hrs / resident / day
RN (weekend)
2.03
hrs / resident / day
Total nurse (adjusted, weekend)
4.80
hrs / resident / day

Weekend under-staffing is a common quality-of-care concern — adverse events are more frequent when licensed coverage drops.

Resident acuity

Nursing Case-Mix Index
1.25
higher acuity than avg
Case-Mix Index Ratio
0.91
facility / state ratio

Health Inspections

CMS weights three inspection cycles to compute the Health Inspection rating: the most recent (50%), the second most recent (33%), and the oldest (17%). Each standard-survey deficiency is assigned a score based on scope and severity; complaint-survey findings and revisit scores are added to produce the cycle total.

Cycle Date Total defs. Standard Complaint Deficiency score Revisits Total score
Cycle 1 (most recent) 2025-05-20 9 8 1 44 1 44
Cycle 2/3 (prior) 2024-06-20 12 10 2 80 1 80
Total weighted health score
53.0
lower is better

Deficiencies (21)

Individual survey findings. Scope/severity uses the CMS A–L matrix: letters further down the alphabet indicate greater harm and wider scope, up through J–L (immediate jeopardy).

21 D/E/F Actual harm — potential for minor
Tag Description Scope/Severity Survey date Corrected
0880 Provide and implement an infection prevention and control program. D 2025-08-12 2025-08-21
0582 Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. D 2025-05-20 2025-06-11
0605 Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. D 2025-05-20 2025-06-11
0628 Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. D 2025-05-20 2025-06-11
0655 Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted E 2025-05-20 2025-06-11
0656 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. D 2025-05-20 2025-06-11
0657 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. D 2025-05-20 2025-06-11
0695 Provide safe and appropriate respiratory care for a resident when needed. E 2025-05-20 2025-06-11
0812 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. D 2025-05-20 2025-06-11
0624 Prepare residents for a safe transfer or discharge from the nursing home. D 2024-10-02 2024-10-21
0675 Honor each resident's preferences, choices, values and beliefs. E 2024-10-02 2024-10-21
0554 Allow residents to self-administer drugs if determined clinically appropriate. E 2024-06-20 2024-07-03
0655 Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted D 2024-06-20 2024-07-03
0657 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. D 2024-06-20 2024-07-03
0658 Ensure services provided by the nursing facility meet professional standards of quality. E 2024-06-20 2024-07-03
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. D 2024-06-20 2024-07-03
0755 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. D 2024-06-20 2024-07-03
0759 Ensure medication error rates are not 5 percent or greater. E 2024-06-20 2024-07-03
0812 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F 2024-06-20 2024-07-03
0880 Provide and implement an infection prevention and control program. E 2024-06-20 2024-07-03
0883 Develop and implement policies and procedures for flu and pneumonia vaccinations. D 2024-06-20 2024-07-03

Ownership & Corporate Structure

Owner / manager organizations (1)

Organization Role Association
BENEFIS HEALTH SYSTEM, INC. OPERATIONAL/MANAGERIAL CONTROL since 07/16/2008

Owner / manager individuals (19)

Name Role Association
BAKER, JEFFREY CORPORATE DIRECTOR since 08/01/2018
BORLAND, JUDY CORPORATE DIRECTOR since 03/01/2012
FERRIN, WILLIAM CORPORATE DIRECTOR since 10/01/2008
JONES, LLEWELYN CORPORATE DIRECTOR since 06/01/2016
LACEY, TAMMY CORPORATE DIRECTOR since 08/01/2018
LOUCKS, BRIAN CORPORATE DIRECTOR since 05/01/2012
MARGARIS, MELCHISEDEK CORPORATE DIRECTOR since 06/01/2015
RICHARDS, PHILLIP CORPORATE DIRECTOR since 01/01/2015
ROSE, MARILYN CORPORATE DIRECTOR since 10/01/2008
EHLINGER, FORREST CORPORATE OFFICER since 06/03/2014
GOODNOW, JOHN CORPORATE OFFICER since 12/02/2002
HOULIHAN, BRUCE CORPORATE OFFICER since 01/09/2022
TIERNEY, GREGORY CORPORATE OFFICER since 01/01/2021
EHLINGER, FORREST W-2 MANAGING EMPLOYEE since 06/03/2014
GOODNOW, JOHN W-2 MANAGING EMPLOYEE since 12/02/2002
HARRIS, PATRICIA W-2 MANAGING EMPLOYEE since 06/18/2012
HILL, KATHY W-2 MANAGING EMPLOYEE since 02/11/2015
HOULIHAN, BRUCE W-2 MANAGING EMPLOYEE since 11/30/2015
TIERNEY, GREGORY W-2 MANAGING EMPLOYEE since 01/01/2021

Source: CMS Nursing Home Ownership. Percent ownership is rarely disclosed — CMS only requires it for specific roles.

Facility Features

CCRC
No
Hospital-based
No
Resident / family council
Resident
Sprinkler systems
Yes
Abuse citation flag
No
Methodology & sources

Full methodology →

All Data

Every labeled field shipped for this facility by CMS. No national median or percentile context is available for SNFs in the current release.

Download CSV

Show 99 rows
Source Metric Value Raw key
Provider Information Abuse Icon N Abuse Icon
Provider Information Adjusted LPN Staffing Hours per Resident per Day 0.34471 Adjusted LPN Staffing Hours per Resident per Day
Provider Information Adjusted Nurse Aide Staffing Hours per Resident per Day 2.48144 Adjusted Nurse Aide Staffing Hours per Resident per Day
Provider Information Adjusted RN Staffing Hours per Resident per Day 2.33574 Adjusted RN Staffing Hours per Resident per Day
Provider Information Adjusted Total Nurse Staffing Hours per Resident per Day 5.16189 Adjusted Total Nurse Staffing Hours per Resident per Day
Provider Information Adjusted Weekend Total Nurse Staffing Hours per Resident per Day 4.79555 Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Administrator turnover footnote 27 Administrator turnover footnote
Provider Information Automatic Sprinkler Systems in All Required Areas Yes Automatic Sprinkler Systems in All Required Areas
Provider Information Average Number of Residents per Day 20.2 Average Number of Residents per Day
Provider Information Average Number of Residents per Day Footnote Average Number of Residents per Day Footnote
Provider Information Case-Mix LPN Staffing Hours per Resident per Day 0.78497 Case-Mix LPN Staffing Hours per Resident per Day
Provider Information Case-Mix Nurse Aide Staffing Hours per Resident per Day 2.13336 Case-Mix Nurse Aide Staffing Hours per Resident per Day
Provider Information Case-Mix RN Staffing Hours per Resident per Day 0.61872 Case-Mix RN Staffing Hours per Resident per Day
Provider Information Case-Mix Total Nurse Staffing Hours per Resident per Day 3.53705 Case-Mix Total Nurse Staffing Hours per Resident per Day
Provider Information Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day 3.11753 Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Chain Average Health Inspection Rating Chain Average Health Inspection Rating
Provider Information Chain Average Overall 5-star Rating Chain Average Overall 5-star Rating
Provider Information Chain Average QM Rating Chain Average QM Rating
Provider Information Chain Average Staffing Rating Chain Average Staffing Rating
Provider Information Chain ID Chain ID
Provider Information Chain Name Chain Name
Provider Information City/Town GREAT FALLS City/Town
Provider Information CMS Certification Number (CCN) 275157 CMS Certification Number (CCN)
Provider Information Continuing Care Retirement Community N Continuing Care Retirement Community
Provider Information County/Parish Cascade County/Parish
Provider Information Date First Approved to Provide Medicare and Medicaid Services 2024-07-10 Date First Approved to Provide Medicare and Medicaid Services
Provider Information Geocoding Footnote Geocoding Footnote
Provider Information Health Inspection Rating 4 Health Inspection Rating
Provider Information Health Inspection Rating Footnote Health Inspection Rating Footnote
Provider Information Latitude 47.4847 Latitude
Provider Information Legal Business Name BENEFIS HOSPITALS INC Legal Business Name
Provider Information Location 3015 18TH AVE S,GREAT FALLS,MT,59405 Location
Provider Information Long-Stay QM Rating 4 Long-Stay QM Rating
Provider Information Long-Stay QM Rating Footnote Long-Stay QM Rating Footnote
Provider Information Longitude -111.26 Longitude
Provider Information Most Recent Health Inspection More Than 2 Years Ago N Most Recent Health Inspection More Than 2 Years Ago
Provider Information Number of administrators who have left the nursing home Number of administrators who have left the nursing home
Provider Information Number of Certified Beds 48 Number of Certified Beds
Provider Information Number of Citations from Infection Control Inspections Number of Citations from Infection Control Inspections
Provider Information Number of Facilities in Chain Number of Facilities in Chain
Provider Information Number of Fines 0 Number of Fines
Provider Information Number of Payment Denials 0 Number of Payment Denials
Provider Information Nursing Case-Mix Index 1.25302 Nursing Case-Mix Index
Provider Information Nursing Case-Mix Index Ratio 0.90953 Nursing Case-Mix Index Ratio
Provider Information Overall Rating 5 Overall Rating
Provider Information Overall Rating Footnote Overall Rating Footnote
Provider Information Ownership Type Non profit - Corporation Ownership Type
Provider Information Physical Therapist Staffing Footnote Physical Therapist Staffing Footnote
Provider Information Processing Date 2026-03-01 Processing Date
Provider Information Provider Address 3015 18TH AVE S Provider Address
Provider Information Provider Changed Ownership in Last 12 Months N Provider Changed Ownership in Last 12 Months
Provider Information Provider Name BENEFIS SENIOR SERVICES - GRANDVIEW Provider Name
Provider Information Provider Resides in Hospital N Provider Resides in Hospital
Provider Information Provider SSA County Code 060 Provider SSA County Code
Provider Information Provider Type Medicare and Medicaid Provider Type
Provider Information QM Rating 4 QM Rating
Provider Information QM Rating Footnote QM Rating Footnote
Provider Information Rating Cycle 1 Health Deficiency Score 44 Rating Cycle 1 Health Deficiency Score
Provider Information Rating Cycle 1 Health Revisit Score 0 Rating Cycle 1 Health Revisit Score
Provider Information Rating Cycle 1 Number of Complaint Health Deficiencies 1 Rating Cycle 1 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 1 Number of Health Revisits 1 Rating Cycle 1 Number of Health Revisits
Provider Information Rating Cycle 1 Number of Standard Health Deficiencies 8 Rating Cycle 1 Number of Standard Health Deficiencies
Provider Information Rating Cycle 1 Standard Survey Health Date 2025-05-20 Rating Cycle 1 Standard Survey Health Date
Provider Information Rating Cycle 1 Total Health Score 44 Rating Cycle 1 Total Health Score
Provider Information Rating Cycle 1 Total Number of Health Deficiencies 9 Rating Cycle 1 Total Number of Health Deficiencies
Provider Information Rating Cycle 2 Number of Standard Health Deficiencies 10 Rating Cycle 2 Number of Standard Health Deficiencies
Provider Information Rating Cycle 2 Standard Health Survey Date 2024-06-20 Rating Cycle 2 Standard Health Survey Date
Provider Information Rating Cycle 2/3 Health Deficiency Score 80 Rating Cycle 2/3 Health Deficiency Score
Provider Information Rating Cycle 2/3 Health Revisit Score 0 Rating Cycle 2/3 Health Revisit Score
Provider Information Rating Cycle 2/3 Number of Complaint Health Deficiencies 2 Rating Cycle 2/3 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 2/3 Number of Health Revisits 1 Rating Cycle 2/3 Number of Health Revisits
Provider Information Rating Cycle 2/3 Total Health Score 80 Rating Cycle 2/3 Total Health Score
Provider Information Rating Cycle 2/3 Total Number of Health Deficiencies 12 Rating Cycle 2/3 Total Number of Health Deficiencies
Provider Information Registered Nurse hours per resident per day on the weekend 2.02644 Registered Nurse hours per resident per day on the weekend
Provider Information Registered Nurse turnover Registered Nurse turnover
Provider Information Registered Nurse turnover footnote 27 Registered Nurse turnover footnote
Provider Information Reported Licensed Staffing Hours per Resident per Day 2.45560 Reported Licensed Staffing Hours per Resident per Day
Provider Information Reported LPN Staffing Hours per Resident per Day 0.31580 Reported LPN Staffing Hours per Resident per Day
Provider Information Reported Nurse Aide Staffing Hours per Resident per Day 2.27328 Reported Nurse Aide Staffing Hours per Resident per Day
Provider Information Reported Physical Therapist Staffing Hours per Resident Per Day 0.32293 Reported Physical Therapist Staffing Hours per Resident Per Day
Provider Information Reported RN Staffing Hours per Resident per Day 2.13980 Reported RN Staffing Hours per Resident per Day
Provider Information Reported Staffing Footnote Reported Staffing Footnote
Provider Information Reported Total Nurse Staffing Hours per Resident per Day 4.72888 Reported Total Nurse Staffing Hours per Resident per Day
Provider Information Short-Stay QM Rating 5 Short-Stay QM Rating
Provider Information Short-Stay QM Rating Footnote Short-Stay QM Rating Footnote
Provider Information Special Focus Status Special Focus Status
Provider Information Staffing Rating 5 Staffing Rating
Provider Information Staffing Rating Footnote Staffing Rating Footnote
Provider Information State MT State
Provider Information Telephone Number 4067716200 Telephone Number
Provider Information Total Amount of Fines in Dollars 0.00 Total Amount of Fines in Dollars
Provider Information Total number of nurse staff hours per resident per day on the weekend 4.39327 Total number of nurse staff hours per resident per day on the weekend
Provider Information Total Number of Penalties 0 Total Number of Penalties
Provider Information Total nursing staff turnover Total nursing staff turnover
Provider Information Total nursing staff turnover footnote 27 Total nursing staff turnover footnote
Provider Information Total Weighted Health Survey Score 53.000 Total Weighted Health Survey Score
Provider Information Urban Y Urban
Provider Information With a Resident and Family Council Resident With a Resident and Family Council
Provider Information ZIP Code 59405 ZIP Code