SNF

RIVERSIDE HEALTH & REHABILITATION

CCN: 275126 · MISSOULA, MT 59802 · Missoula County

Overview

Address
1301 E BROADWAY, MISSOULA, MT 59802
Phone
4067210680
Certified beds
72
Avg daily residents
69 (95% of beds filled)
Ownership
For-profit partnership
Provider type
Medicare and Medicaid
Medicare/Medicaid since
1988-12-13
Setting
Urban
4 /5
★★★★★
CMS Overall Rating

CMS 5-Star Ratings

CMS rates every Medicare/Medicaid-certified nursing home on four domains. The Overall rating is driven primarily by Health Inspection results, then adjusted up or down by Staffing and Quality Measures.

Overall Rating
Composite of Health Inspection, Staffing, and Quality Measures.
★★★★★ 4/5
Health Inspection
Based on the three most recent standard surveys, with more weight on recent results.
★★★★★ 3/5
Staffing
Weighted combination of RN and total nurse staffing hours per resident per day, case-mix adjusted.
★★★★★ 3/5
Quality Measures
15 resident-level quality measures split between long-stay and short-stay (post-acute) residents.
★★★★★ 5/5
Quality Measures breakdown
Long-Stay Quality Measures ★★★★★ 5/5
Short-Stay Quality Measures ★★★★★ 5/5

Staffing & Workforce

Direct-care staffing is the strongest operational driver of quality in nursing homes. Values are hours per resident per day, derived from payroll-based journal (PBJ) submissions. "Case-mix" adjusts for resident acuity; "Adjusted" is the CMS rating-input value.

Role Reported Case-mix expected Adjusted Federal floor
Total nurse
All nursing staff combined: RN + LPN + Aide
 3.70 3.54 4.03 ≥ 3.48
Registered Nurse (RN)
Licensed RN hours. Strongest driver of clinical outcomes.
 0.81 0.62 0.89 ≥ 0.55
Licensed Practical Nurse (LPN)
LPN/LVN hours. Often handles medication administration.
 0.27 0.79 0.30 —
Nurse aide
CNA hours. Bulk of direct resident care — bathing, feeding, mobility.
 2.61 2.14 2.85 —
Licensed (RN + LPN)
Combined licensed nurse coverage.
 1.08 — — —
Physical therapist
Rehabilitation therapist hours — important for post-acute / rehab admissions.
 0.03 — — —

Federal minimums (phasing in under the CMS 2024 minimum staffing rule) shown for reference. RN: 0.55 hrs/resident/day. Total nurse: 3.48 hrs/resident/day.

Weekend staffing

Total nurse (weekend)
3.44
hrs / resident / day
RN (weekend)
0.57
hrs / resident / day
Total nurse (adjusted, weekend)
3.74
hrs / resident / day

Weekend under-staffing is a common quality-of-care concern — adverse events are more frequent when licensed coverage drops.

Staff turnover

Total nursing staff turnover
63.4%
annual
RN turnover
58.8%
annual
Administrators departed
2
last 12 months

Resident acuity

Nursing Case-Mix Index
1.25
higher acuity than avg
Case-Mix Index Ratio
0.91
facility / state ratio

Health Inspections

CMS weights three inspection cycles to compute the Health Inspection rating: the most recent (50%), the second most recent (33%), and the oldest (17%). Each standard-survey deficiency is assigned a score based on scope and severity; complaint-survey findings and revisit scores are added to produce the cycle total.

Cycle Date Total defs. Standard Complaint Deficiency score Revisits Total score
Cycle 1 (most recent) 2024-11-07 16 13 4 76 1 76
Cycle 2/3 (prior) 2023-11-20 11 6 5 76 1 76
Total weighted health score
76.0
lower is better
Infection-control citations
1
last cycle

Deficiencies (31)

Individual survey findings. Scope/severity uses the CMS A–L matrix: letters further down the alphabet indicate greater harm and wider scope, up through J–L (immediate jeopardy).

1 A/B/C No actual harm — minor
29 D/E/F Actual harm — potential for minor
1 G/H/I Actual harm
Tag Description Scope/Severity Survey date Corrected
0600 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. D 2026-01-15 2026-01-08
0657 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. D 2025-03-25 2025-04-24
0686 Provide appropriate pressure ulcer care and prevent new ulcers from developing. D 2025-03-25 2025-04-24
0558 Reasonably accommodate the needs and preferences of each resident. D 2024-11-07 2024-12-07
0567 Honor the resident's right to manage his or her financial affairs. B 2024-11-07 2024-12-07
0585 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. E 2024-11-07 2024-12-07
0641 Ensure each resident receives an accurate assessment. D 2024-11-07 2024-12-07
0655 Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted D 2024-11-07 2024-12-07
0656 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. D 2024-11-07 2024-12-07
0657 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. D 2024-11-07 2024-12-07
0685 Assist a resident in gaining access to vision and hearing services. D 2024-11-07 2024-12-07
0761 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. D 2024-11-07 2024-12-07
0791 Provide or obtain dental services for each resident. E 2024-11-07 2024-12-07
0810 Provide special eating equipment and utensils for residents who need them and appropriate assistance. D 2024-11-07 2024-12-07
0919 Make sure that a working call system is available in each resident's bathroom and bathing area. E 2024-11-07 2024-12-07
0550 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. E 2024-11-07 2024-12-07
0585 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. E 2023-11-20 2023-12-22
0695 Provide safe and appropriate respiratory care for a resident when needed. D 2023-11-20 2023-12-22
0761 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. D 2023-11-20 2023-12-22
0804 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. E 2023-11-20 2023-12-22
0880 Provide and implement an infection prevention and control program. E 2023-11-20 2023-12-22
0883 Develop and implement policies and procedures for flu and pneumonia vaccinations. D 2023-11-20 2023-12-26
0609 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. E 2023-07-06 2023-08-03
0657 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. D 2023-07-06 2023-08-03
0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. D 2023-07-06 2023-08-03
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. D 2023-07-06 2023-08-03
0726 Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. G 2023-07-06 2023-08-03
0584 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. E 2022-09-15 2022-10-30
0657 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. D 2022-09-15 2022-10-30
0677 Provide care and assistance to perform activities of daily living for any resident who is unable. F 2022-09-15 2022-10-30
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. D 2022-09-15 2022-10-30

Penalties (1)

Fines issued
1
last 3 years
Total fines
$11,027
Date Type Fine amount
2023-07-06 Fine $11,027

Source: CMS Nursing Home Penalties.

Financial Health (FY 2023)

Payer mix (share of resident days)

Medicare 15.0% Medicaid 58.3% Other 26.6%

Operating performance

Operating Margin
-12.5%
Total Margin
-12.1%
Occupancy Rate
90.6%
Cost per Resident Day
$47

Revenue & costs

Net Patient Revenue
$8.1M
Total Costs
$1.1M
Net Income
-$982K

Balance sheet

Total Assets
$3.0M
Total Liabilities
$2.5M
Fund Balance
$518K
Current Ratio
1.45

Source: CMS SNF Cost Report (FY 2023). Cost report data lags by ~2 years.

Ownership & Corporate Structure

Chain: THE GOODMAN GROUP

Chain ID
508
Facilities in chain
10
Legal business name
RIVERSIDE HEALTH CARE CENTER
Chain-average star ratings (for peer context)
Overall
3.0
Health
2.7
Staffing
3.8
QM
3.7

Owner / manager organizations (7)

Organization Role Association
CARON CORPORATION 5% OR GREATER DIRECT OWNERSHIP INTEREST since 11/01/1988
JBGRS INC 5% OR GREATER DIRECT OWNERSHIP INTEREST since 01/01/1996
RIVERSIDE HEALTH CARE CENTER 5% OR GREATER DIRECT OWNERSHIP INTEREST since 09/04/1987
JOHN B. GOODMAN 2006 IRRV GRANTOR TR 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 02/28/2017
CARON CORPORATION GENERAL PARTNERSHIP INTEREST since 11/01/1998
JBGRS INC GENERAL PARTNERSHIP INTEREST since 07/14/2010
JOHN B. GOODMAN 2006 IRRV GRANTOR TR GENERAL PARTNERSHIP INTEREST since 02/28/2017

Owner / manager individuals (14)

Name Role Association
BENSON, RANDALL 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 02/28/2017
SALMEN, THOMAS 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 02/28/2017
WEICHERT, JAMES 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 02/28/2017
WILSON, MARK 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 02/28/2017
BENSON, RANDALL GENERAL PARTNERSHIP INTEREST since 02/28/2017
SALMEN, THOMAS GENERAL PARTNERSHIP INTEREST since 02/28/2017
WEICHERT, JAMES GENERAL PARTNERSHIP INTEREST since 02/28/2017
WILSON, MARK GENERAL PARTNERSHIP INTEREST since 02/28/2017
WEICHERT, JAMES CORPORATE DIRECTOR since 03/30/2017
BENSON, RANDALL CORPORATE OFFICER since 06/26/2015
EDINGER, CRAIG CORPORATE OFFICER since 10/21/2016
KNACKE, CLINTON CORPORATE OFFICER since 10/12/2022
OLSON, DENISE CORPORATE OFFICER since 09/16/2013
WAYLETT, ANNIE W-2 MANAGING EMPLOYEE since 12/04/2020

Source: CMS Nursing Home Ownership. Percent ownership is rarely disclosed — CMS only requires it for specific roles.

Facility Features

CCRC
No
Hospital-based
No
Resident / family council
Resident
Sprinkler systems
Yes
Abuse citation flag
No
Methodology & sources

Full methodology →

All Data

Every labeled field shipped for this facility by CMS. No national median or percentile context is available for SNFs in the current release.

Download CSV

Show 113 rows
Source Metric Value Raw key
Cost Report Cost per Resident Day ($) $47 metrics.cost_per_resident_day
Cost Report Current Ratio 1.45 metrics.current_ratio
Cost Report fiscal_year 2,023 fiscal_year
Cost Report Medicaid Day Share (%) 58.3% metrics.medicaid_day_share
Cost Report Medicare Day Share (%) 15.0% metrics.medicare_day_share
Cost Report Net Income ($) $-981,985 metrics.net_income
Cost Report Net Patient Revenue ($) $8,074,071 metrics.net_patient_revenue
Cost Report Occupancy Rate (%) 90.6% metrics.occupancy_rate
Cost Report Operating Margin (%) -12.5% metrics.operating_margin
Cost Report Total Assets ($) $3,024,411 metrics.total_assets
Cost Report Total Costs ($) $1,122,956 metrics.total_costs
Cost Report Total Fund Balances ($) $518,031 metrics.fund_balance
Cost Report Total Liabilities ($) $2,506,380 metrics.total_liabilities
Cost Report Total Margin (%) -12.1% metrics.total_margin
Provider Information Abuse Icon N Abuse Icon
Provider Information Adjusted LPN Staffing Hours per Resident per Day 0.29639 Adjusted LPN Staffing Hours per Resident per Day
Provider Information Adjusted Nurse Aide Staffing Hours per Resident per Day 2.84952 Adjusted Nurse Aide Staffing Hours per Resident per Day
Provider Information Adjusted RN Staffing Hours per Resident per Day 0.88543 Adjusted RN Staffing Hours per Resident per Day
Provider Information Adjusted Total Nurse Staffing Hours per Resident per Day 4.03134 Adjusted Total Nurse Staffing Hours per Resident per Day
Provider Information Adjusted Weekend Total Nurse Staffing Hours per Resident per Day 3.74454 Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Administrator turnover footnote — Administrator turnover footnote
Provider Information Automatic Sprinkler Systems in All Required Areas Yes Automatic Sprinkler Systems in All Required Areas
Provider Information Average Number of Residents per Day 68.7 Average Number of Residents per Day
Provider Information Average Number of Residents per Day Footnote — Average Number of Residents per Day Footnote
Provider Information Case-Mix LPN Staffing Hours per Resident per Day 0.78619 Case-Mix LPN Staffing Hours per Resident per Day
Provider Information Case-Mix Nurse Aide Staffing Hours per Resident per Day 2.13669 Case-Mix Nurse Aide Staffing Hours per Resident per Day
Provider Information Case-Mix RN Staffing Hours per Resident per Day 0.61969 Case-Mix RN Staffing Hours per Resident per Day
Provider Information Case-Mix Total Nurse Staffing Hours per Resident per Day 3.54258 Case-Mix Total Nurse Staffing Hours per Resident per Day
Provider Information Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day 3.12241 Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Chain Average Health Inspection Rating 2.7 Chain Average Health Inspection Rating
Provider Information Chain Average Overall 5-star Rating 3.0 Chain Average Overall 5-star Rating
Provider Information Chain Average QM Rating 3.7 Chain Average QM Rating
Provider Information Chain Average Staffing Rating 3.8 Chain Average Staffing Rating
Provider Information Chain ID 508 Chain ID
Provider Information Chain Name THE GOODMAN GROUP Chain Name
Provider Information City/Town MISSOULA City/Town
Provider Information CMS Certification Number (CCN) 275126 CMS Certification Number (CCN)
Provider Information Continuing Care Retirement Community N Continuing Care Retirement Community
Provider Information County/Parish Missoula County/Parish
Provider Information Date First Approved to Provide Medicare and Medicaid Services 1988-12-13 Date First Approved to Provide Medicare and Medicaid Services
Provider Information Geocoding Footnote — Geocoding Footnote
Provider Information Health Inspection Rating 3 Health Inspection Rating
Provider Information Health Inspection Rating Footnote — Health Inspection Rating Footnote
Provider Information Latitude 46.8645 Latitude
Provider Information Legal Business Name RIVERSIDE HEALTH CARE CENTER Legal Business Name
Provider Information Location 1301 E BROADWAY,MISSOULA,MT,59802 Location
Provider Information Long-Stay QM Rating 5 Long-Stay QM Rating
Provider Information Long-Stay QM Rating Footnote — Long-Stay QM Rating Footnote
Provider Information Longitude -113.97 Longitude
Provider Information Most Recent Health Inspection More Than 2 Years Ago N Most Recent Health Inspection More Than 2 Years Ago
Provider Information Number of administrators who have left the nursing home 2 Number of administrators who have left the nursing home
Provider Information Number of Certified Beds 72 Number of Certified Beds
Provider Information Number of Citations from Infection Control Inspections 1 Number of Citations from Infection Control Inspections
Provider Information Number of Facilities in Chain 10 Number of Facilities in Chain
Provider Information Number of Fines 1 Number of Fines
Provider Information Number of Payment Denials 0 Number of Payment Denials
Provider Information Nursing Case-Mix Index 1.25498 Nursing Case-Mix Index
Provider Information Nursing Case-Mix Index Ratio 0.91096 Nursing Case-Mix Index Ratio
Provider Information Overall Rating 4 Overall Rating
Provider Information Overall Rating Footnote — Overall Rating Footnote
Provider Information Ownership Type For profit - Partnership Ownership Type
Provider Information Physical Therapist Staffing Footnote — Physical Therapist Staffing Footnote
Provider Information Processing Date 2026-03-01 Processing Date
Provider Information Provider Address 1301 E BROADWAY Provider Address
Provider Information Provider Changed Ownership in Last 12 Months N Provider Changed Ownership in Last 12 Months
Provider Information Provider Name RIVERSIDE HEALTH & REHABILITATION Provider Name
Provider Information Provider Resides in Hospital N Provider Resides in Hospital
Provider Information Provider SSA County Code 310 Provider SSA County Code
Provider Information Provider Type Medicare and Medicaid Provider Type
Provider Information QM Rating 5 QM Rating
Provider Information QM Rating Footnote — QM Rating Footnote
Provider Information Rating Cycle 1 Health Deficiency Score 76 Rating Cycle 1 Health Deficiency Score
Provider Information Rating Cycle 1 Health Revisit Score 0 Rating Cycle 1 Health Revisit Score
Provider Information Rating Cycle 1 Number of Complaint Health Deficiencies 4 Rating Cycle 1 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 1 Number of Health Revisits 1 Rating Cycle 1 Number of Health Revisits
Provider Information Rating Cycle 1 Number of Standard Health Deficiencies 13 Rating Cycle 1 Number of Standard Health Deficiencies
Provider Information Rating Cycle 1 Standard Survey Health Date 2024-11-07 Rating Cycle 1 Standard Survey Health Date
Provider Information Rating Cycle 1 Total Health Score 76 Rating Cycle 1 Total Health Score
Provider Information Rating Cycle 1 Total Number of Health Deficiencies 16 Rating Cycle 1 Total Number of Health Deficiencies
Provider Information Rating Cycle 2 Number of Standard Health Deficiencies 6 Rating Cycle 2 Number of Standard Health Deficiencies
Provider Information Rating Cycle 2 Standard Health Survey Date 2023-11-20 Rating Cycle 2 Standard Health Survey Date
Provider Information Rating Cycle 2/3 Health Deficiency Score 76 Rating Cycle 2/3 Health Deficiency Score
Provider Information Rating Cycle 2/3 Health Revisit Score 0 Rating Cycle 2/3 Health Revisit Score
Provider Information Rating Cycle 2/3 Number of Complaint Health Deficiencies 5 Rating Cycle 2/3 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 2/3 Number of Health Revisits 1 Rating Cycle 2/3 Number of Health Revisits
Provider Information Rating Cycle 2/3 Total Health Score 76 Rating Cycle 2/3 Total Health Score
Provider Information Rating Cycle 2/3 Total Number of Health Deficiencies 11 Rating Cycle 2/3 Total Number of Health Deficiencies
Provider Information Registered Nurse hours per resident per day on the weekend 0.56765 Registered Nurse hours per resident per day on the weekend
Provider Information Registered Nurse turnover 58.8 Registered Nurse turnover
Provider Information Registered Nurse turnover footnote — Registered Nurse turnover footnote
Provider Information Reported Licensed Staffing Hours per Resident per Day 1.08437 Reported Licensed Staffing Hours per Resident per Day
Provider Information Reported LPN Staffing Hours per Resident per Day 0.27195 Reported LPN Staffing Hours per Resident per Day
Provider Information Reported Nurse Aide Staffing Hours per Resident per Day 2.61456 Reported Nurse Aide Staffing Hours per Resident per Day
Provider Information Reported Physical Therapist Staffing Hours per Resident Per Day 0.02684 Reported Physical Therapist Staffing Hours per Resident Per Day
Provider Information Reported RN Staffing Hours per Resident per Day 0.81242 Reported RN Staffing Hours per Resident per Day
Provider Information Reported Staffing Footnote — Reported Staffing Footnote
Provider Information Reported Total Nurse Staffing Hours per Resident per Day 3.69894 Reported Total Nurse Staffing Hours per Resident per Day
Provider Information Short-Stay QM Rating 5 Short-Stay QM Rating
Provider Information Short-Stay QM Rating Footnote — Short-Stay QM Rating Footnote
Provider Information Special Focus Status — Special Focus Status
Provider Information Staffing Rating 3 Staffing Rating
Provider Information Staffing Rating Footnote — Staffing Rating Footnote
Provider Information State MT State
Provider Information Telephone Number 4067210680 Telephone Number
Provider Information Total Amount of Fines in Dollars 11027.00 Total Amount of Fines in Dollars
Provider Information Total number of nurse staff hours per resident per day on the weekend 3.43579 Total number of nurse staff hours per resident per day on the weekend
Provider Information Total Number of Penalties 1 Total Number of Penalties
Provider Information Total nursing staff turnover 63.4 Total nursing staff turnover
Provider Information Total nursing staff turnover footnote — Total nursing staff turnover footnote
Provider Information Total Weighted Health Survey Score 76.000 Total Weighted Health Survey Score
Provider Information Urban Y Urban
Provider Information With a Resident and Family Council Resident With a Resident and Family Council
Provider Information ZIP Code 59802 ZIP Code