SNF

BENEFIS SENIOR SERVICES - EASTVIEW

CCN: 275012 · GREAT FALLS, MT 59405 · Cascade County

⚠ Abuse citation flag

Overview

Address
2621 15TH AVE S, GREAT FALLS, MT 59405
Phone
4064555903
Certified beds
64
Avg daily residents
63 (99% of beds filled)
Ownership
Non-profit corporation
Provider type
Medicare and Medicaid
Medicare/Medicaid since
1967-01-01
Setting
Urban
2 /5
★★★★★
CMS Overall Rating

CMS 5-Star Ratings

CMS rates every Medicare/Medicaid-certified nursing home on four domains. The Overall rating is driven primarily by Health Inspection results, then adjusted up or down by Staffing and Quality Measures.

Overall Rating
Composite of Health Inspection, Staffing, and Quality Measures.
★★★★★ 2/5
Health Inspection
Based on the three most recent standard surveys, with more weight on recent results.
★★★★★ 2/5
Staffing
Weighted combination of RN and total nurse staffing hours per resident per day, case-mix adjusted.
★★★★★ 4/5
Quality Measures
15 resident-level quality measures split between long-stay and short-stay (post-acute) residents.
★★★★★ 3/5
Quality Measures breakdown
Long-Stay Quality Measures ★★★★★ 2/5
Short-Stay Quality Measures ★★★★★ 4/5

Staffing & Workforce

Direct-care staffing is the strongest operational driver of quality in nursing homes. Values are hours per resident per day, derived from payroll-based journal (PBJ) submissions. "Case-mix" adjusts for resident acuity; "Adjusted" is the CMS rating-input value.

Role Reported Case-mix expected Adjusted Federal floor
Total nurse
All nursing staff combined: RN + LPN + Aide
 3.62 3.27 4.27 ≥ 3.48
Registered Nurse (RN)
Licensed RN hours. Strongest driver of clinical outcomes.
 0.90 0.57 1.06 ≥ 0.55
Licensed Practical Nurse (LPN)
LPN/LVN hours. Often handles medication administration.
 0.62 0.73 0.73 —
Nurse aide
CNA hours. Bulk of direct resident care — bathing, feeding, mobility.
 2.10 1.97 2.48 —
Licensed (RN + LPN)
Combined licensed nurse coverage.
 1.52 — — —
Physical therapist
Rehabilitation therapist hours — important for post-acute / rehab admissions.
 0.02 — — —

Federal minimums (phasing in under the CMS 2024 minimum staffing rule) shown for reference. RN: 0.55 hrs/resident/day. Total nurse: 3.48 hrs/resident/day.

Weekend staffing

Total nurse (weekend)
3.22
hrs / resident / day
RN (weekend)
0.65
hrs / resident / day
Total nurse (adjusted, weekend)
3.80
hrs / resident / day

Weekend under-staffing is a common quality-of-care concern — adverse events are more frequent when licensed coverage drops.

Staff turnover

Total nursing staff turnover
63.2%
annual
RN turnover
60.7%
annual
Administrators departed
0
last 12 months

Resident acuity

Nursing Case-Mix Index
1.16
higher acuity than avg
Case-Mix Index Ratio
0.84
facility / state ratio

Health Inspections

CMS weights three inspection cycles to compute the Health Inspection rating: the most recent (50%), the second most recent (33%), and the oldest (17%). Each standard-survey deficiency is assigned a score based on scope and severity; complaint-survey findings and revisit scores are added to produce the cycle total.

Cycle Date Total defs. Standard Complaint Deficiency score Revisits Total score
Cycle 1 (most recent) 2025-06-19 18 12 6 116 1 116
Cycle 2/3 (prior) 2024-06-20 9 0 9 56 0 56
Total weighted health score
101.0
lower is better

Deficiencies (40)

Individual survey findings. Scope/severity uses the CMS A–L matrix: letters further down the alphabet indicate greater harm and wider scope, up through J–L (immediate jeopardy).

2 A/B/C No actual harm — minor
35 D/E/F Actual harm — potential for minor
3 G/H/I Actual harm
Tag Description Scope/Severity Survey date Corrected
0561 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. D 2025-12-16 2025-12-30
0600 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. D 2025-12-16 2025-11-19
0600 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. G 2025-10-23 2025-11-14
0610 Respond appropriately to all alleged violations. D 2025-10-23 2025-11-14
0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. D 2025-10-23 2025-11-14
0744 Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. D 2025-10-23 2025-11-14
0578 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. D 2025-06-19 2025-07-04
0584 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. D 2025-06-19 2025-07-04
0655 Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted D 2025-06-19 2025-07-04
0656 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. D 2025-06-19 2025-07-04
0657 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. E 2025-06-19 2025-07-04
0679 Provide activities to meet all resident's needs. E 2025-06-19 2025-07-04
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. D 2025-06-19 2025-07-04
0692 Provide enough food/fluids to maintain a resident's health. E 2025-06-19 2025-07-04
0740 Ensure each resident must receive and the facility must provide necessary behavioral health care and services. D 2025-06-19 2025-07-04
0742 Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. D 2025-06-19 2025-07-04
0880 Provide and implement an infection prevention and control program. F 2025-06-19 2025-07-04
0919 Make sure that a working call system is available in each resident's bathroom and bathing area. E 2025-06-19 2025-07-04
0677 Provide care and assistance to perform activities of daily living for any resident who is unable. E 2024-12-31 2025-01-21
0725 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F 2024-12-31 2025-01-21
0740 Ensure each resident must receive and the facility must provide necessary behavioral health care and services. D 2024-10-09 2024-10-30
0744 Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. E 2024-10-09 2024-10-30
0677 Provide care and assistance to perform activities of daily living for any resident who is unable. D 2024-01-29 2024-02-21
0585 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. C 2023-05-23 2023-06-14
0656 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. E 2023-05-23 2023-06-14
0677 Provide care and assistance to perform activities of daily living for any resident who is unable. D 2023-05-23 2023-06-14
0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. G 2023-05-23 2023-06-14
0686 Provide appropriate pressure ulcer care and prevent new ulcers from developing. D 2023-05-23 2023-06-14
0692 Provide enough food/fluids to maintain a resident's health. G 2023-05-23 2023-06-14
0695 Provide safe and appropriate respiratory care for a resident when needed. E 2023-05-23 2023-06-14
0732 Post nurse staffing information every day. C 2023-05-23 2023-06-14
0744 Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. D 2023-05-23 2023-06-14
0756 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. D 2023-05-23 2023-06-14
0758 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. D 2023-05-23 2023-06-14
0849 Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. D 2023-05-23 2023-06-14
0880 Provide and implement an infection prevention and control program. E 2023-05-23 2023-06-14
0600 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. D 2023-05-23 2023-06-14
0610 Respond appropriately to all alleged violations. D 2023-05-23 2023-06-14
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. D 2023-05-23 2023-06-14
0741 Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents. D 2023-05-23 2023-06-14

Penalties (3)

Fines issued
2
last 3 years
Total fines
$81,927
Payment denials
1
Date Type Fine amount
2023-05-23 Fine $19,175
2024-07-29 Fine $62,752
2024-07-29 Payment Denial —

Source: CMS Nursing Home Penalties.

Ownership & Corporate Structure

Owner / manager organizations (2)

Organization Role Association
BENEFIS HEALTH SYSTEM, INC. 5% OR GREATER DIRECT OWNERSHIP INTEREST since 07/16/2008
BENEFIS HEALTH SYSTEM, INC. OPERATIONAL/MANAGERIAL CONTROL since 07/16/2008

Owner / manager individuals (23)

Name Role Association
ADDISON, THOMAS OPERATIONAL/MANAGERIAL CONTROL since 03/06/2015
BRADY, SHELIA OPERATIONAL/MANAGERIAL CONTROL since 07/07/2024
GINNATY, RAYN OPERATIONAL/MANAGERIAL CONTROL since 09/15/2013
HOULIHAN, BRUCE OPERATIONAL/MANAGERIAL CONTROL since 01/09/2022
KREBS, DAVID OPERATIONAL/MANAGERIAL CONTROL since 11/04/2019
LINDER, AMY OPERATIONAL/MANAGERIAL CONTROL since 01/01/2025
SLY, MACKENZIE OPERATIONAL/MANAGERIAL CONTROL since 03/03/2025
AMMONDSON, DEBRA CORPORATE DIRECTOR since 01/01/2025
BAKER, JEFFREY CORPORATE DIRECTOR since 08/01/2018
BORLAND, JUDY CORPORATE DIRECTOR since 03/01/2012
FERRIN, WILLIAM CORPORATE DIRECTOR since 10/01/2008
GINNATY, RAYN CORPORATE DIRECTOR since 01/01/2024
HOYER, HEATHER CORPORATE DIRECTOR since 01/01/2025
JONES, LLEWELYN CORPORATE DIRECTOR since 06/01/2016
LOUCKS, BRIAN CORPORATE DIRECTOR since 05/01/2012
MARGARIS, MELCHISEDEK CORPORATE DIRECTOR since 06/01/2015
RICHARDS, PHILLIP CORPORATE DIRECTOR since 01/01/2015
STUART, DUSTIN CORPORATE DIRECTOR since 01/01/2025
TIERNEY, GREGORY CORPORATE DIRECTOR since 01/01/2021
FERRIN, WILLIAM CORPORATE OFFICER since 10/01/2008
GINNATY, RAYN CORPORATE OFFICER since 09/15/2013
HOULIHAN, BRUCE CORPORATE OFFICER since 01/09/2022
LOUCKS, BRIAN CORPORATE OFFICER since 05/01/2012

Source: CMS Nursing Home Ownership. Percent ownership is rarely disclosed — CMS only requires it for specific roles.

Facility Features

CCRC
No
Hospital-based
No
Resident / family council
Resident
Sprinkler systems
Yes
Abuse citation flag
Yes — last 2 cycles
Methodology & sources

Full methodology →

All Data

Every labeled field shipped for this facility by CMS. No national median or percentile context is available for SNFs in the current release.

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Source Metric Value Raw key
Provider Information Abuse Icon Y Abuse Icon
Provider Information Adjusted LPN Staffing Hours per Resident per Day 0.73415 Adjusted LPN Staffing Hours per Resident per Day
Provider Information Adjusted Nurse Aide Staffing Hours per Resident per Day 2.48001 Adjusted Nurse Aide Staffing Hours per Resident per Day
Provider Information Adjusted RN Staffing Hours per Resident per Day 1.05713 Adjusted RN Staffing Hours per Resident per Day
Provider Information Adjusted Total Nurse Staffing Hours per Resident per Day 4.27128 Adjusted Total Nurse Staffing Hours per Resident per Day
Provider Information Adjusted Weekend Total Nurse Staffing Hours per Resident per Day 3.79582 Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Administrator turnover footnote — Administrator turnover footnote
Provider Information Automatic Sprinkler Systems in All Required Areas Yes Automatic Sprinkler Systems in All Required Areas
Provider Information Average Number of Residents per Day 63.1 Average Number of Residents per Day
Provider Information Average Number of Residents per Day Footnote — Average Number of Residents per Day Footnote
Provider Information Case-Mix LPN Staffing Hours per Resident per Day 0.72591 Case-Mix LPN Staffing Hours per Resident per Day
Provider Information Case-Mix Nurse Aide Staffing Hours per Resident per Day 1.97287 Case-Mix Nurse Aide Staffing Hours per Resident per Day
Provider Information Case-Mix RN Staffing Hours per Resident per Day 0.57218 Case-Mix RN Staffing Hours per Resident per Day
Provider Information Case-Mix Total Nurse Staffing Hours per Resident per Day 3.27096 Case-Mix Total Nurse Staffing Hours per Resident per Day
Provider Information Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day 2.88301 Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Chain Average Health Inspection Rating — Chain Average Health Inspection Rating
Provider Information Chain Average Overall 5-star Rating — Chain Average Overall 5-star Rating
Provider Information Chain Average QM Rating — Chain Average QM Rating
Provider Information Chain Average Staffing Rating — Chain Average Staffing Rating
Provider Information Chain ID — Chain ID
Provider Information Chain Name — Chain Name
Provider Information City/Town GREAT FALLS City/Town
Provider Information CMS Certification Number (CCN) 275012 CMS Certification Number (CCN)
Provider Information Continuing Care Retirement Community N Continuing Care Retirement Community
Provider Information County/Parish Cascade County/Parish
Provider Information Date First Approved to Provide Medicare and Medicaid Services 1967-01-01 Date First Approved to Provide Medicare and Medicaid Services
Provider Information Geocoding Footnote — Geocoding Footnote
Provider Information Health Inspection Rating 2 Health Inspection Rating
Provider Information Health Inspection Rating Footnote — Health Inspection Rating Footnote
Provider Information Latitude 47.4897 Latitude
Provider Information Legal Business Name BENEFIS HOSPITALS INC Legal Business Name
Provider Information Location 2621 15TH AVE S,GREAT FALLS,MT,59405 Location
Provider Information Long-Stay QM Rating 2 Long-Stay QM Rating
Provider Information Long-Stay QM Rating Footnote — Long-Stay QM Rating Footnote
Provider Information Longitude -111.26 Longitude
Provider Information Most Recent Health Inspection More Than 2 Years Ago N Most Recent Health Inspection More Than 2 Years Ago
Provider Information Number of administrators who have left the nursing home 0 Number of administrators who have left the nursing home
Provider Information Number of Certified Beds 64 Number of Certified Beds
Provider Information Number of Citations from Infection Control Inspections — Number of Citations from Infection Control Inspections
Provider Information Number of Facilities in Chain — Number of Facilities in Chain
Provider Information Number of Fines 2 Number of Fines
Provider Information Number of Payment Denials 1 Number of Payment Denials
Provider Information Nursing Case-Mix Index 1.15875 Nursing Case-Mix Index
Provider Information Nursing Case-Mix Index Ratio 0.84111 Nursing Case-Mix Index Ratio
Provider Information Overall Rating 2 Overall Rating
Provider Information Overall Rating Footnote — Overall Rating Footnote
Provider Information Ownership Type Non profit - Corporation Ownership Type
Provider Information Physical Therapist Staffing Footnote — Physical Therapist Staffing Footnote
Provider Information Processing Date 2026-03-01 Processing Date
Provider Information Provider Address 2621 15TH AVE S Provider Address
Provider Information Provider Changed Ownership in Last 12 Months N Provider Changed Ownership in Last 12 Months
Provider Information Provider Name BENEFIS SENIOR SERVICES - EASTVIEW Provider Name
Provider Information Provider Resides in Hospital N Provider Resides in Hospital
Provider Information Provider SSA County Code 060 Provider SSA County Code
Provider Information Provider Type Medicare and Medicaid Provider Type
Provider Information QM Rating 3 QM Rating
Provider Information QM Rating Footnote — QM Rating Footnote
Provider Information Rating Cycle 1 Health Deficiency Score 116 Rating Cycle 1 Health Deficiency Score
Provider Information Rating Cycle 1 Health Revisit Score 0 Rating Cycle 1 Health Revisit Score
Provider Information Rating Cycle 1 Number of Complaint Health Deficiencies 6 Rating Cycle 1 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 1 Number of Health Revisits 1 Rating Cycle 1 Number of Health Revisits
Provider Information Rating Cycle 1 Number of Standard Health Deficiencies 12 Rating Cycle 1 Number of Standard Health Deficiencies
Provider Information Rating Cycle 1 Standard Survey Health Date 2025-06-19 Rating Cycle 1 Standard Survey Health Date
Provider Information Rating Cycle 1 Total Health Score 116 Rating Cycle 1 Total Health Score
Provider Information Rating Cycle 1 Total Number of Health Deficiencies 18 Rating Cycle 1 Total Number of Health Deficiencies
Provider Information Rating Cycle 2 Number of Standard Health Deficiencies 0 Rating Cycle 2 Number of Standard Health Deficiencies
Provider Information Rating Cycle 2 Standard Health Survey Date 2024-06-20 Rating Cycle 2 Standard Health Survey Date
Provider Information Rating Cycle 2/3 Health Deficiency Score 56 Rating Cycle 2/3 Health Deficiency Score
Provider Information Rating Cycle 2/3 Health Revisit Score 0 Rating Cycle 2/3 Health Revisit Score
Provider Information Rating Cycle 2/3 Number of Complaint Health Deficiencies 9 Rating Cycle 2/3 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 2/3 Number of Health Revisits 0 Rating Cycle 2/3 Number of Health Revisits
Provider Information Rating Cycle 2/3 Total Health Score 56 Rating Cycle 2/3 Total Health Score
Provider Information Rating Cycle 2/3 Total Number of Health Deficiencies 9 Rating Cycle 2/3 Total Number of Health Deficiencies
Provider Information Registered Nurse hours per resident per day on the weekend 0.64893 Registered Nurse hours per resident per day on the weekend
Provider Information Registered Nurse turnover 60.7 Registered Nurse turnover
Provider Information Registered Nurse turnover footnote — Registered Nurse turnover footnote
Provider Information Reported Licensed Staffing Hours per Resident per Day 1.51756 Reported Licensed Staffing Hours per Resident per Day
Provider Information Reported LPN Staffing Hours per Resident per Day 0.62197 Reported LPN Staffing Hours per Resident per Day
Provider Information Reported Nurse Aide Staffing Hours per Resident per Day 2.10105 Reported Nurse Aide Staffing Hours per Resident per Day
Provider Information Reported Physical Therapist Staffing Hours per Resident Per Day 0.01610 Reported Physical Therapist Staffing Hours per Resident Per Day
Provider Information Reported RN Staffing Hours per Resident per Day 0.89559 Reported RN Staffing Hours per Resident per Day
Provider Information Reported Staffing Footnote — Reported Staffing Footnote
Provider Information Reported Total Nurse Staffing Hours per Resident per Day 3.61861 Reported Total Nurse Staffing Hours per Resident per Day
Provider Information Short-Stay QM Rating 4 Short-Stay QM Rating
Provider Information Short-Stay QM Rating Footnote — Short-Stay QM Rating Footnote
Provider Information Special Focus Status — Special Focus Status
Provider Information Staffing Rating 4 Staffing Rating
Provider Information Staffing Rating Footnote — Staffing Rating Footnote
Provider Information State MT State
Provider Information Telephone Number 4064555903 Telephone Number
Provider Information Total Amount of Fines in Dollars 81927.00 Total Amount of Fines in Dollars
Provider Information Total number of nurse staff hours per resident per day on the weekend 3.21580 Total number of nurse staff hours per resident per day on the weekend
Provider Information Total Number of Penalties 3 Total Number of Penalties
Provider Information Total nursing staff turnover 63.2 Total nursing staff turnover
Provider Information Total nursing staff turnover footnote — Total nursing staff turnover footnote
Provider Information Total Weighted Health Survey Score 101.000 Total Weighted Health Survey Score
Provider Information Urban Y Urban
Provider Information With a Resident and Family Council Resident With a Resident and Family Council
Provider Information ZIP Code 59405 ZIP Code