SFF Candidate Abuse citation flag

Overview

Address
7001 CLEVELAND AVENUE, KANSAS CITY, MO 64132
Phone
8163330700
Certified beds
116
Avg daily residents
107 (92% of beds filled)
Ownership
For-profit LLC
Provider type
Medicare and Medicaid
Medicare/Medicaid since
2001-10-05
Setting
Urban
1 /5
CMS Overall Rating

CMS 5-Star Ratings

CMS rates every Medicare/Medicaid-certified nursing home on four domains. The Overall rating is driven primarily by Health Inspection results, then adjusted up or down by Staffing and Quality Measures.

Overall Rating
Composite of Health Inspection, Staffing, and Quality Measures.
1/5
Health Inspection
Based on the three most recent standard surveys, with more weight on recent results.
1/5
Staffing
Weighted combination of RN and total nurse staffing hours per resident per day, case-mix adjusted.
1/5
Quality Measures
15 resident-level quality measures split between long-stay and short-stay (post-acute) residents.
2/5
Quality Measures breakdown
Long-Stay Quality Measures 2/5
Short-Stay Quality Measures Data not available.

Staffing & Workforce

Direct-care staffing is the strongest operational driver of quality in nursing homes. Values are hours per resident per day, derived from payroll-based journal (PBJ) submissions. "Case-mix" adjusts for resident acuity; "Adjusted" is the CMS rating-input value.

Role Reported Case-mix expected Adjusted Federal floor
Total nurse
All nursing staff combined: RN + LPN + Aide
2.05 4.30 1.84 ≥ 3.48 Below floor
Registered Nurse (RN)
Licensed RN hours. Strongest driver of clinical outcomes.
0.21 0.75 0.18 ≥ 0.55 Below floor
Licensed Practical Nurse (LPN)
LPN/LVN hours. Often handles medication administration.
0.31 0.95 0.28
Nurse aide
CNA hours. Bulk of direct resident care — bathing, feeding, mobility.
1.53 2.59 1.38
Licensed (RN + LPN)
Combined licensed nurse coverage.
0.52
Physical therapist
Rehabilitation therapist hours — important for post-acute / rehab admissions.
0.01

Federal minimums (phasing in under the CMS 2024 minimum staffing rule) shown for reference. RN: 0.55 hrs/resident/day. Total nurse: 3.48 hrs/resident/day.

Weekend staffing

Total nurse (weekend)
1.98
hrs / resident / day
RN (weekend)
0.15
hrs / resident / day
Total nurse (adjusted, weekend)
1.78
hrs / resident / day

Weekend under-staffing is a common quality-of-care concern — adverse events are more frequent when licensed coverage drops.

Staff turnover

Total nursing staff turnover
79.6%
annual
RN turnover
Staffing penalized (missing PBJ submission).
Administrators departed
1
last 12 months

Resident acuity

Nursing Case-Mix Index
1.52
higher acuity than avg
Case-Mix Index Ratio
1.11
facility / state ratio

Health Inspections

CMS weights three inspection cycles to compute the Health Inspection rating: the most recent (50%), the second most recent (33%), and the oldest (17%). Each standard-survey deficiency is assigned a score based on scope and severity; complaint-survey findings and revisit scores are added to produce the cycle total.

Cycle Date Total defs. Standard Complaint Deficiency score Revisits Total score
Cycle 1 (most recent) 2024-12-23 44 31 21 564 2 846
Cycle 2/3 (prior) 2023-04-20 34 13 23 420 1 420
Total weighted health score
739.5
lower is better

Deficiencies (93)

Individual survey findings. Scope/severity uses the CMS A–L matrix: letters further down the alphabet indicate greater harm and wider scope, up through J–L (immediate jeopardy).

82 D/E/F Actual harm — potential for minor
2 G/H/I Actual harm
9 J/K/L Immediate jeopardy
Tag Description Scope/Severity Survey date Corrected
0921 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. E 2025-12-02
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. J 2025-11-18
0600 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. G 2025-11-12
0609 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. D 2025-11-12
0602 Protect each resident from the wrongful use of the resident's belongings or money. D 2025-07-17
0740 Ensure each resident must receive and the facility must provide necessary behavioral health care and services. J 2025-04-15 2025-04-15
0557 Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. D 2025-04-03 2025-04-03
0576 Ensure residents have reasonable access to and privacy in their use of communication methods. D 2025-04-03 2025-04-03
0760 Ensure that residents are free from significant medication errors. D 2025-03-18 2025-03-23
0568 Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. D 2025-03-06 2025-03-23
0600 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. J 2025-03-06 2025-03-23
0741 Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents. D 2025-03-06 2025-03-23
0880 Provide and implement an infection prevention and control program. J 2025-03-06 2025-03-23
0742 Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. D 2025-01-29 2025-02-21
0550 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. E 2024-12-23 2025-02-05
0553 Allow resident to participate in the development and implementation of his or her person-centered plan of care. D 2024-12-23 2025-02-05
0569 Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. D 2024-12-23 2025-02-05
0576 Ensure residents have reasonable access to and privacy in their use of communication methods. E 2024-12-23 2025-02-05
0583 Keep residents' personal and medical records private and confidential. E 2024-12-23 2025-02-05
0623 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. D 2024-12-23 2025-02-05
0641 Ensure each resident receives an accurate assessment. D 2024-12-23 2025-02-05
0656 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. D 2024-12-23 2025-02-05
0658 Ensure services provided by the nursing facility meet professional standards of quality. D 2024-12-23 2025-02-05
0661 Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. D 2024-12-23 2025-02-05
0676 Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. D 2024-12-23 2025-02-05
0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. D 2024-12-23 2025-02-05
0686 Provide appropriate pressure ulcer care and prevent new ulcers from developing. D 2024-12-23 2025-02-05
0695 Provide safe and appropriate respiratory care for a resident when needed. D 2024-12-23 2025-02-05
0732 Post nurse staffing information every day. E 2024-12-23 2025-03-23
0755 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. E 2024-12-23 2025-02-05
0757 Ensure each resident’s drug regimen must be free from unnecessary drugs. E 2024-12-23 2025-02-05
0758 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. E 2024-12-23 2025-02-05
0773 Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. D 2024-12-23 2025-02-05
0790 Provide routine and 24-hour emergency dental care for each resident. D 2024-12-23 2025-02-05
0812 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F 2024-12-23 2025-02-05
0880 Provide and implement an infection prevention and control program. J 2024-12-23 2025-03-23
0947 Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. E 2024-12-23 2025-02-05
0557 Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. D 2024-12-23 2025-02-05
0568 Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. E 2024-12-23 2025-03-23
0584 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. E 2024-12-23 2025-02-05
0600 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. J 2024-12-23 2025-03-23
0610 Respond appropriately to all alleged violations. D 2024-12-23 2025-02-05
0712 Ensure that the resident and his/her doctor meet face-to-face at all required visits. E 2024-12-23 2025-02-05
0814 Dispose of garbage and refuse properly. E 2024-12-23 2025-02-05
0925 Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. F 2024-12-23 2025-03-23
0741 Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents. D 2024-12-23 2025-03-23
0600 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. J 2024-08-30 2024-10-09
0624 Prepare residents for a safe transfer or discharge from the nursing home. D 2024-08-30 2024-10-09
0741 Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents. E 2024-08-30 2024-10-09
0600 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. D 2024-07-24 2024-07-14

Showing 50 most recent of 93. See the All Data CSV for the full list.

Penalties (6)

Fines issued
4
last 3 years
Total fines
$459,133
Payment denials
2
Date Type Fine amount
2025-11-18 Fine $26,685
2024-01-29 Fine $108,837
2024-07-24 Fine $147,836
2024-12-23 Fine $175,775
2024-12-23 Payment Denial
2024-01-29 Payment Denial

Source: CMS Nursing Home Penalties.

Financial Health (FY 2023)

Payer mix (share of resident days)

Medicare 0.4% Medicaid 97.9% Other 1.7%

Operating performance

Operating Margin
7.6%
Total Margin
7.8%
Occupancy Rate
95.8%

Revenue & costs

Net Patient Revenue
$8.1M
Total Costs
$436K
Net Income
$638K

Balance sheet

Total Assets
$1.5M
Total Liabilities
$391K
Fund Balance
$1.1M
Current Ratio
3.69

Source: CMS SNF Cost Report (FY 2023). Cost report data lags by ~2 years.

Ownership & Corporate Structure

Chain: RELIANT CARE MANAGEMENT

Chain ID
446
Facilities in chain
29
Legal business name
GREGORY RIDGE HEALTH CARE CENTER, L.L.C.
Chain-average star ratings (for peer context)
Overall
1.1
Health
1.7
Staffing
1.0
QM
1.7

Owner / manager organizations (2)

Organization Role Association
RELIANT CARE GROUP LLC 5% OR GREATER DIRECT OWNERSHIP INTEREST since 02/15/2016
RELIANT CARE MANAGEMENT COMPANY LLC OPERATIONAL/MANAGERIAL CONTROL since 06/01/2016

Owner / manager individuals (7)

Name Role Association
DESTEFANE, RICHARD 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 02/15/2016
DESTEFANE, RICHARD CORPORATE OFFICER since 02/15/2016
BEATTY, CARLETON W-2 MANAGING EMPLOYEE since 03/05/2018
LOFTON, TONJA W-2 MANAGING EMPLOYEE since 10/19/2020
MILLER, REBECCA W-2 MANAGING EMPLOYEE since 04/25/2018
OMWOHA, PATRICK W-2 MANAGING EMPLOYEE since 08/06/2018
WILLIAMS, KAYLON W-2 MANAGING EMPLOYEE since 10/08/2018

Source: CMS Nursing Home Ownership. Percent ownership is rarely disclosed — CMS only requires it for specific roles.

Facility Features

CCRC
No
Hospital-based
No
Resident / family council
Resident
Sprinkler systems
Yes
Special focus status
SFF Candidate
Abuse citation flag
Yes — last 2 cycles
Methodology & sources

Full methodology →

All Data

Every labeled field shipped for this facility by CMS. No national median or percentile context is available for SNFs in the current release.

Download CSV

Show 112 rows
Source Metric Value Raw key
Cost Report Current Ratio 3.69 metrics.current_ratio
Cost Report fiscal_year 2,023 fiscal_year
Cost Report Medicaid Day Share (%) 97.9% metrics.medicaid_day_share
Cost Report Medicare Day Share (%) 0.4% metrics.medicare_day_share
Cost Report Net Income ($) $638,077 metrics.net_income
Cost Report Net Patient Revenue ($) $8,120,707 metrics.net_patient_revenue
Cost Report Occupancy Rate (%) 95.8% metrics.occupancy_rate
Cost Report Operating Margin (%) 7.6% metrics.operating_margin
Cost Report Total Assets ($) $1,456,588 metrics.total_assets
Cost Report Total Costs ($) $435,742 metrics.total_costs
Cost Report Total Fund Balances ($) $1,065,359 metrics.fund_balance
Cost Report Total Liabilities ($) $391,229 metrics.total_liabilities
Cost Report Total Margin (%) 7.8% metrics.total_margin
Provider Information Abuse Icon Y Abuse Icon
Provider Information Adjusted LPN Staffing Hours per Resident per Day 0.27917 Adjusted LPN Staffing Hours per Resident per Day
Provider Information Adjusted Nurse Aide Staffing Hours per Resident per Day 1.37612 Adjusted Nurse Aide Staffing Hours per Resident per Day
Provider Information Adjusted RN Staffing Hours per Resident per Day 0.18445 Adjusted RN Staffing Hours per Resident per Day
Provider Information Adjusted Total Nurse Staffing Hours per Resident per Day 1.83974 Adjusted Total Nurse Staffing Hours per Resident per Day
Provider Information Adjusted Weekend Total Nurse Staffing Hours per Resident per Day 1.77706 Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Administrator turnover footnote Administrator turnover footnote
Provider Information Automatic Sprinkler Systems in All Required Areas Yes Automatic Sprinkler Systems in All Required Areas
Provider Information Average Number of Residents per Day 106.9 Average Number of Residents per Day
Provider Information Average Number of Residents per Day Footnote Average Number of Residents per Day Footnote
Provider Information Case-Mix LPN Staffing Hours per Resident per Day 0.95395 Case-Mix LPN Staffing Hours per Resident per Day
Provider Information Case-Mix Nurse Aide Staffing Hours per Resident per Day 2.59261 Case-Mix Nurse Aide Staffing Hours per Resident per Day
Provider Information Case-Mix RN Staffing Hours per Resident per Day 0.75192 Case-Mix RN Staffing Hours per Resident per Day
Provider Information Case-Mix Total Nurse Staffing Hours per Resident per Day 4.29847 Case-Mix Total Nurse Staffing Hours per Resident per Day
Provider Information Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day 3.78865 Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Chain Average Health Inspection Rating 1.7 Chain Average Health Inspection Rating
Provider Information Chain Average Overall 5-star Rating 1.1 Chain Average Overall 5-star Rating
Provider Information Chain Average QM Rating 1.7 Chain Average QM Rating
Provider Information Chain Average Staffing Rating 1.0 Chain Average Staffing Rating
Provider Information Chain ID 446 Chain ID
Provider Information Chain Name RELIANT CARE MANAGEMENT Chain Name
Provider Information City/Town KANSAS CITY City/Town
Provider Information CMS Certification Number (CCN) 265721 CMS Certification Number (CCN)
Provider Information Continuing Care Retirement Community N Continuing Care Retirement Community
Provider Information County/Parish Jackson County/Parish
Provider Information Date First Approved to Provide Medicare and Medicaid Services 2001-10-05 Date First Approved to Provide Medicare and Medicaid Services
Provider Information Geocoding Footnote Geocoding Footnote
Provider Information Health Inspection Rating 1 Health Inspection Rating
Provider Information Health Inspection Rating Footnote Health Inspection Rating Footnote
Provider Information Latitude 38.9997 Latitude
Provider Information Legal Business Name GREGORY RIDGE HEALTH CARE CENTER, L.L.C. Legal Business Name
Provider Information Location 7001 CLEVELAND AVENUE,KANSAS CITY,MO,64132 Location
Provider Information Long-Stay QM Rating 2 Long-Stay QM Rating
Provider Information Long-Stay QM Rating Footnote Long-Stay QM Rating Footnote
Provider Information Longitude -94.543 Longitude
Provider Information Most Recent Health Inspection More Than 2 Years Ago N Most Recent Health Inspection More Than 2 Years Ago
Provider Information Number of administrators who have left the nursing home 1 Number of administrators who have left the nursing home
Provider Information Number of Certified Beds 116 Number of Certified Beds
Provider Information Number of Citations from Infection Control Inspections Number of Citations from Infection Control Inspections
Provider Information Number of Facilities in Chain 29 Number of Facilities in Chain
Provider Information Number of Fines 4 Number of Fines
Provider Information Number of Payment Denials 2 Number of Payment Denials
Provider Information Nursing Case-Mix Index 1.52276 Nursing Case-Mix Index
Provider Information Nursing Case-Mix Index Ratio 1.10533 Nursing Case-Mix Index Ratio
Provider Information Overall Rating 1 Overall Rating
Provider Information Overall Rating Footnote Overall Rating Footnote
Provider Information Ownership Type For profit - Limited Liability company Ownership Type
Provider Information Physical Therapist Staffing Footnote Physical Therapist Staffing Footnote
Provider Information Processing Date 2026-03-01 Processing Date
Provider Information Provider Address 7001 CLEVELAND AVENUE Provider Address
Provider Information Provider Changed Ownership in Last 12 Months N Provider Changed Ownership in Last 12 Months
Provider Information Provider Name GREGORY RIDGE HEALTH CARE CENTER Provider Name
Provider Information Provider Resides in Hospital N Provider Resides in Hospital
Provider Information Provider SSA County Code 470 Provider SSA County Code
Provider Information Provider Type Medicare and Medicaid Provider Type
Provider Information QM Rating 2 QM Rating
Provider Information QM Rating Footnote QM Rating Footnote
Provider Information Rating Cycle 1 Health Deficiency Score 564 Rating Cycle 1 Health Deficiency Score
Provider Information Rating Cycle 1 Health Revisit Score 282 Rating Cycle 1 Health Revisit Score
Provider Information Rating Cycle 1 Number of Complaint Health Deficiencies 21 Rating Cycle 1 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 1 Number of Health Revisits 2 Rating Cycle 1 Number of Health Revisits
Provider Information Rating Cycle 1 Number of Standard Health Deficiencies 31 Rating Cycle 1 Number of Standard Health Deficiencies
Provider Information Rating Cycle 1 Standard Survey Health Date 2024-12-23 Rating Cycle 1 Standard Survey Health Date
Provider Information Rating Cycle 1 Total Health Score 846 Rating Cycle 1 Total Health Score
Provider Information Rating Cycle 1 Total Number of Health Deficiencies 44 Rating Cycle 1 Total Number of Health Deficiencies
Provider Information Rating Cycle 2 Number of Standard Health Deficiencies 13 Rating Cycle 2 Number of Standard Health Deficiencies
Provider Information Rating Cycle 2 Standard Health Survey Date 2023-04-20 Rating Cycle 2 Standard Health Survey Date
Provider Information Rating Cycle 2/3 Health Deficiency Score 420 Rating Cycle 2/3 Health Deficiency Score
Provider Information Rating Cycle 2/3 Health Revisit Score 0 Rating Cycle 2/3 Health Revisit Score
Provider Information Rating Cycle 2/3 Number of Complaint Health Deficiencies 23 Rating Cycle 2/3 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 2/3 Number of Health Revisits 1 Rating Cycle 2/3 Number of Health Revisits
Provider Information Rating Cycle 2/3 Total Health Score 420 Rating Cycle 2/3 Total Health Score
Provider Information Rating Cycle 2/3 Total Number of Health Deficiencies 34 Rating Cycle 2/3 Total Number of Health Deficiencies
Provider Information Registered Nurse hours per resident per day on the weekend 0.14773 Registered Nurse hours per resident per day on the weekend
Provider Information Registered Nurse turnover Registered Nurse turnover
Provider Information Registered Nurse turnover footnote 27 Registered Nurse turnover footnote
Provider Information Reported Licensed Staffing Hours per Resident per Day 0.51616 Reported Licensed Staffing Hours per Resident per Day
Provider Information Reported LPN Staffing Hours per Resident per Day 0.31081 Reported LPN Staffing Hours per Resident per Day
Provider Information Reported Nurse Aide Staffing Hours per Resident per Day 1.53207 Reported Nurse Aide Staffing Hours per Resident per Day
Provider Information Reported Physical Therapist Staffing Hours per Resident Per Day 0.00911 Reported Physical Therapist Staffing Hours per Resident Per Day
Provider Information Reported RN Staffing Hours per Resident per Day 0.20535 Reported RN Staffing Hours per Resident per Day
Provider Information Reported Staffing Footnote Reported Staffing Footnote
Provider Information Reported Total Nurse Staffing Hours per Resident per Day 2.04823 Reported Total Nurse Staffing Hours per Resident per Day
Provider Information Short-Stay QM Rating Short-Stay QM Rating
Provider Information Short-Stay QM Rating Footnote 2 Short-Stay QM Rating Footnote
Provider Information Special Focus Status SFF Candidate Special Focus Status
Provider Information Staffing Rating 1 Staffing Rating
Provider Information Staffing Rating Footnote Staffing Rating Footnote
Provider Information State MO State
Provider Information Telephone Number 8163330700 Telephone Number
Provider Information Total Amount of Fines in Dollars 459133.00 Total Amount of Fines in Dollars
Provider Information Total number of nurse staff hours per resident per day on the weekend 1.97845 Total number of nurse staff hours per resident per day on the weekend
Provider Information Total Number of Penalties 6 Total Number of Penalties
Provider Information Total nursing staff turnover 79.6 Total nursing staff turnover
Provider Information Total nursing staff turnover footnote Total nursing staff turnover footnote
Provider Information Total Weighted Health Survey Score 739.500 Total Weighted Health Survey Score
Provider Information Urban Y Urban
Provider Information With a Resident and Family Council Resident With a Resident and Family Council
Provider Information ZIP Code 64132 ZIP Code