Overview

Address
7700 GRAND AVENUE, DULUTH, MN 55807
Phone
2186282341
Certified beds
70
Avg daily residents
63 (91% of beds filled)
Ownership
For-profit partnership
Provider type
Medicare and Medicaid
Medicare/Medicaid since
1987-05-01
Setting
Urban
3 /5
CMS Overall Rating

CMS 5-Star Ratings

CMS rates every Medicare/Medicaid-certified nursing home on four domains. The Overall rating is driven primarily by Health Inspection results, then adjusted up or down by Staffing and Quality Measures.

Overall Rating
Composite of Health Inspection, Staffing, and Quality Measures.
3/5
Health Inspection
Based on the three most recent standard surveys, with more weight on recent results.
3/5
Staffing
Weighted combination of RN and total nurse staffing hours per resident per day, case-mix adjusted.
4/5
Quality Measures
15 resident-level quality measures split between long-stay and short-stay (post-acute) residents.
2/5
Quality Measures breakdown
Long-Stay Quality Measures 1/5
Short-Stay Quality Measures 2/5

Staffing & Workforce

Direct-care staffing is the strongest operational driver of quality in nursing homes. Values are hours per resident per day, derived from payroll-based journal (PBJ) submissions. "Case-mix" adjusts for resident acuity; "Adjusted" is the CMS rating-input value.

Role Reported Case-mix expected Adjusted Federal floor
Total nurse
All nursing staff combined: RN + LPN + Aide
3.25 3.27 3.84 ≥ 3.48 Below floor
Registered Nurse (RN)
Licensed RN hours. Strongest driver of clinical outcomes.
0.68 0.57 0.81 ≥ 0.55
Licensed Practical Nurse (LPN)
LPN/LVN hours. Often handles medication administration.
0.48 0.73 0.56
Nurse aide
CNA hours. Bulk of direct resident care — bathing, feeding, mobility.
2.09 1.97 2.47
Licensed (RN + LPN)
Combined licensed nurse coverage.
1.16
Physical therapist
Rehabilitation therapist hours — important for post-acute / rehab admissions.
0.07

Federal minimums (phasing in under the CMS 2024 minimum staffing rule) shown for reference. RN: 0.55 hrs/resident/day. Total nurse: 3.48 hrs/resident/day.

Weekend staffing

Total nurse (weekend)
2.95
hrs / resident / day
RN (weekend)
0.44
hrs / resident / day
Total nurse (adjusted, weekend)
3.49
hrs / resident / day

Weekend under-staffing is a common quality-of-care concern — adverse events are more frequent when licensed coverage drops.

Staff turnover

Total nursing staff turnover
36.2%
annual
RN turnover
18.2%
annual
Administrators departed
0
last 12 months

Resident acuity

Nursing Case-Mix Index
1.16
higher acuity than avg
Case-Mix Index Ratio
0.84
facility / state ratio

Health Inspections

CMS weights three inspection cycles to compute the Health Inspection rating: the most recent (50%), the second most recent (33%), and the oldest (17%). Each standard-survey deficiency is assigned a score based on scope and severity; complaint-survey findings and revisit scores are added to produce the cycle total.

Cycle Date Total defs. Standard Complaint Deficiency score Revisits Total score
Cycle 1 (most recent) 2025-03-20 6 6 0 28 1 28
Cycle 2/3 (prior) 2024-02-01 8 8 0 52 1 52
Total weighted health score
34.0
lower is better

Deficiencies (18)

Individual survey findings. Scope/severity uses the CMS A–L matrix: letters further down the alphabet indicate greater harm and wider scope, up through J–L (immediate jeopardy).

18 D/E/F Actual harm — potential for minor
Tag Description Scope/Severity Survey date Corrected
0657 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. D 2025-03-20 2025-04-09
0660 Plan the resident's discharge to meet the resident's goals and needs. D 2025-03-20 2025-04-09
0677 Provide care and assistance to perform activities of daily living for any resident who is unable. D 2025-03-20 2025-04-09
0757 Ensure each resident’s drug regimen must be free from unnecessary drugs. D 2025-03-20 2025-04-09
0758 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. D 2025-03-20 2025-04-09
0880 Provide and implement an infection prevention and control program. E 2025-03-20 2025-04-09
0554 Allow residents to self-administer drugs if determined clinically appropriate. D 2024-02-01 2024-02-22
0641 Ensure each resident receives an accurate assessment. D 2024-02-01 2024-02-22
0695 Provide safe and appropriate respiratory care for a resident when needed. D 2024-02-01 2024-02-22
0698 Provide safe, appropriate dialysis care/services for a resident who requires such services. D 2024-02-01 2024-02-22
0761 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. E 2024-02-01 2024-02-22
0880 Provide and implement an infection prevention and control program. E 2024-02-01 2024-02-22
0883 Develop and implement policies and procedures for flu and pneumonia vaccinations. D 2024-02-01 2024-02-22
0921 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. F 2024-02-01 2024-02-22
0585 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. D 2023-02-24 2023-03-31
0636 Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. D 2023-02-24 2023-03-31
0677 Provide care and assistance to perform activities of daily living for any resident who is unable. D 2023-02-24 2023-03-31
0812 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F 2023-02-24 2023-03-31

Financial Health (FY 2023)

Payer mix (share of resident days)

Medicare 11.4% Medicaid 11.4% Other 77.1%

Operating performance

Operating Margin
6.4%
Total Margin
24.6%
Occupancy Rate
84.6%
Cost per Resident Day
$37

Revenue & costs

Net Patient Revenue
$8.8M
Total Costs
$799K
Net Income
$2.7M

Balance sheet

Total Assets
$17.4M
Total Liabilities
$14.1M
Fund Balance
$3.2M

Source: CMS SNF Cost Report (FY 2023). Cost report data lags by ~2 years.

Ownership & Corporate Structure

Chain: MONARCH HEALTHCARE MANAGEMENT

Chain ID
361
Facilities in chain
45
Legal business name
THE NORTH SHORE ESTATES LLC
Chain-average star ratings (for peer context)
Overall
2.3
Health
2.3
Staffing
3.3
QM
3.0

Owner / manager organizations (5)

Organization Role Association
HML LLC 5% OR GREATER DIRECT OWNERSHIP INTEREST since 07/01/2016
NIJ LLC 5% OR GREATER DIRECT OWNERSHIP INTEREST since 07/01/2016
SPARTAN HEALTHCARE LLC 5% OR GREATER DIRECT OWNERSHIP INTEREST since 07/01/2016
YAZOMA HOLDINGS, LLC 5% OR GREATER DIRECT OWNERSHIP INTEREST since 07/01/2016
MONARCH HEALTHCARE OPERATING IV LLC OPERATIONAL/MANAGERIAL CONTROL since 07/01/2016

Owner / manager individuals (9)

Name Role Association
AREM, JEFFREY 5% OR GREATER DIRECT OWNERSHIP INTEREST since 07/01/2016
STERN, WILLIAM 5% OR GREATER DIRECT OWNERSHIP INTEREST since 07/01/2016
HALPERT, MARC 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 07/01/2016
JAFFA, NOAM 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 07/01/2016
LEGUM, JOSHUA 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 07/01/2016
MUENCZ, JEFFREY 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 07/01/2016
HALPERT, MARC CORPORATE DIRECTOR since 07/01/2016
STERN, WILLIAM CORPORATE OFFICER since 07/01/2016
LEGUM, JOSHUA W-2 MANAGING EMPLOYEE since 07/01/2016

Source: CMS Nursing Home Ownership. Percent ownership is rarely disclosed — CMS only requires it for specific roles.

Facility Features

CCRC
No
Hospital-based
No
Resident / family council
Resident
Sprinkler systems
Yes
Abuse citation flag
No
Methodology & sources

Full methodology →

All Data

Every labeled field shipped for this facility by CMS. No national median or percentile context is available for SNFs in the current release.

Download CSV

Show 112 rows
Source Metric Value Raw key
Cost Report Cost per Resident Day ($) $37 metrics.cost_per_resident_day
Cost Report fiscal_year 2,023 fiscal_year
Cost Report Medicaid Day Share (%) 11.4% metrics.medicaid_day_share
Cost Report Medicare Day Share (%) 11.4% metrics.medicare_day_share
Cost Report Net Income ($) $2,670,553 metrics.net_income
Cost Report Net Patient Revenue ($) $8,759,308 metrics.net_patient_revenue
Cost Report Occupancy Rate (%) 84.6% metrics.occupancy_rate
Cost Report Operating Margin (%) 6.4% metrics.operating_margin
Cost Report Total Assets ($) $17,356,662 metrics.total_assets
Cost Report Total Costs ($) $798,519 metrics.total_costs
Cost Report Total Fund Balances ($) $3,230,379 metrics.fund_balance
Cost Report Total Liabilities ($) $14,126,283 metrics.total_liabilities
Cost Report Total Margin (%) 24.6% metrics.total_margin
Provider Information Abuse Icon N Abuse Icon
Provider Information Adjusted LPN Staffing Hours per Resident per Day 0.56451 Adjusted LPN Staffing Hours per Resident per Day
Provider Information Adjusted Nurse Aide Staffing Hours per Resident per Day 2.46606 Adjusted Nurse Aide Staffing Hours per Resident per Day
Provider Information Adjusted RN Staffing Hours per Resident per Day 0.80707 Adjusted RN Staffing Hours per Resident per Day
Provider Information Adjusted Total Nurse Staffing Hours per Resident per Day 3.83765 Adjusted Total Nurse Staffing Hours per Resident per Day
Provider Information Adjusted Weekend Total Nurse Staffing Hours per Resident per Day 3.48507 Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Administrator turnover footnote Administrator turnover footnote
Provider Information Automatic Sprinkler Systems in All Required Areas Yes Automatic Sprinkler Systems in All Required Areas
Provider Information Average Number of Residents per Day 63.4 Average Number of Residents per Day
Provider Information Average Number of Residents per Day Footnote Average Number of Residents per Day Footnote
Provider Information Case-Mix LPN Staffing Hours per Resident per Day 0.72574 Case-Mix LPN Staffing Hours per Resident per Day
Provider Information Case-Mix Nurse Aide Staffing Hours per Resident per Day 1.97239 Case-Mix Nurse Aide Staffing Hours per Resident per Day
Provider Information Case-Mix RN Staffing Hours per Resident per Day 0.57204 Case-Mix RN Staffing Hours per Resident per Day
Provider Information Case-Mix Total Nurse Staffing Hours per Resident per Day 3.27017 Case-Mix Total Nurse Staffing Hours per Resident per Day
Provider Information Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day 2.88231 Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Chain Average Health Inspection Rating 2.3 Chain Average Health Inspection Rating
Provider Information Chain Average Overall 5-star Rating 2.3 Chain Average Overall 5-star Rating
Provider Information Chain Average QM Rating 3.0 Chain Average QM Rating
Provider Information Chain Average Staffing Rating 3.3 Chain Average Staffing Rating
Provider Information Chain ID 361 Chain ID
Provider Information Chain Name MONARCH HEALTHCARE MANAGEMENT Chain Name
Provider Information City/Town DULUTH City/Town
Provider Information CMS Certification Number (CCN) 245483 CMS Certification Number (CCN)
Provider Information Continuing Care Retirement Community N Continuing Care Retirement Community
Provider Information County/Parish St. Louis County/Parish
Provider Information Date First Approved to Provide Medicare and Medicaid Services 1987-05-01 Date First Approved to Provide Medicare and Medicaid Services
Provider Information Geocoding Footnote Geocoding Footnote
Provider Information Health Inspection Rating 3 Health Inspection Rating
Provider Information Health Inspection Rating Footnote Health Inspection Rating Footnote
Provider Information Latitude 46.7221 Latitude
Provider Information Legal Business Name THE NORTH SHORE ESTATES LLC Legal Business Name
Provider Information Location 7700 GRAND AVENUE,DULUTH,MN,55807 Location
Provider Information Long-Stay QM Rating 1 Long-Stay QM Rating
Provider Information Long-Stay QM Rating Footnote Long-Stay QM Rating Footnote
Provider Information Longitude -92.193 Longitude
Provider Information Most Recent Health Inspection More Than 2 Years Ago N Most Recent Health Inspection More Than 2 Years Ago
Provider Information Number of administrators who have left the nursing home 0 Number of administrators who have left the nursing home
Provider Information Number of Certified Beds 70 Number of Certified Beds
Provider Information Number of Citations from Infection Control Inspections Number of Citations from Infection Control Inspections
Provider Information Number of Facilities in Chain 45 Number of Facilities in Chain
Provider Information Number of Fines 0 Number of Fines
Provider Information Number of Payment Denials 0 Number of Payment Denials
Provider Information Nursing Case-Mix Index 1.15847 Nursing Case-Mix Index
Provider Information Nursing Case-Mix Index Ratio 0.84091 Nursing Case-Mix Index Ratio
Provider Information Overall Rating 3 Overall Rating
Provider Information Overall Rating Footnote Overall Rating Footnote
Provider Information Ownership Type For profit - Partnership Ownership Type
Provider Information Physical Therapist Staffing Footnote Physical Therapist Staffing Footnote
Provider Information Processing Date 2026-03-01 Processing Date
Provider Information Provider Address 7700 GRAND AVENUE Provider Address
Provider Information Provider Changed Ownership in Last 12 Months N Provider Changed Ownership in Last 12 Months
Provider Information Provider Name The North Shore Estates Llc Provider Name
Provider Information Provider Resides in Hospital N Provider Resides in Hospital
Provider Information Provider SSA County Code 680 Provider SSA County Code
Provider Information Provider Type Medicare and Medicaid Provider Type
Provider Information QM Rating 2 QM Rating
Provider Information QM Rating Footnote QM Rating Footnote
Provider Information Rating Cycle 1 Health Deficiency Score 28 Rating Cycle 1 Health Deficiency Score
Provider Information Rating Cycle 1 Health Revisit Score 0 Rating Cycle 1 Health Revisit Score
Provider Information Rating Cycle 1 Number of Complaint Health Deficiencies 0 Rating Cycle 1 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 1 Number of Health Revisits 1 Rating Cycle 1 Number of Health Revisits
Provider Information Rating Cycle 1 Number of Standard Health Deficiencies 6 Rating Cycle 1 Number of Standard Health Deficiencies
Provider Information Rating Cycle 1 Standard Survey Health Date 2025-03-20 Rating Cycle 1 Standard Survey Health Date
Provider Information Rating Cycle 1 Total Health Score 28 Rating Cycle 1 Total Health Score
Provider Information Rating Cycle 1 Total Number of Health Deficiencies 6 Rating Cycle 1 Total Number of Health Deficiencies
Provider Information Rating Cycle 2 Number of Standard Health Deficiencies 8 Rating Cycle 2 Number of Standard Health Deficiencies
Provider Information Rating Cycle 2 Standard Health Survey Date 2024-02-01 Rating Cycle 2 Standard Health Survey Date
Provider Information Rating Cycle 2/3 Health Deficiency Score 52 Rating Cycle 2/3 Health Deficiency Score
Provider Information Rating Cycle 2/3 Health Revisit Score 0 Rating Cycle 2/3 Health Revisit Score
Provider Information Rating Cycle 2/3 Number of Complaint Health Deficiencies 0 Rating Cycle 2/3 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 2/3 Number of Health Revisits 1 Rating Cycle 2/3 Number of Health Revisits
Provider Information Rating Cycle 2/3 Total Health Score 52 Rating Cycle 2/3 Total Health Score
Provider Information Rating Cycle 2/3 Total Number of Health Deficiencies 8 Rating Cycle 2/3 Total Number of Health Deficiencies
Provider Information Registered Nurse hours per resident per day on the weekend 0.43652 Registered Nurse hours per resident per day on the weekend
Provider Information Registered Nurse turnover 18.2 Registered Nurse turnover
Provider Information Registered Nurse turnover footnote Registered Nurse turnover footnote
Provider Information Reported Licensed Staffing Hours per Resident per Day 1.16172 Reported Licensed Staffing Hours per Resident per Day
Provider Information Reported LPN Staffing Hours per Resident per Day 0.47814 Reported LPN Staffing Hours per Resident per Day
Provider Information Reported Nurse Aide Staffing Hours per Resident per Day 2.08873 Reported Nurse Aide Staffing Hours per Resident per Day
Provider Information Reported Physical Therapist Staffing Hours per Resident Per Day 0.06658 Reported Physical Therapist Staffing Hours per Resident Per Day
Provider Information Reported RN Staffing Hours per Resident per Day 0.68358 Reported RN Staffing Hours per Resident per Day
Provider Information Reported Staffing Footnote Reported Staffing Footnote
Provider Information Reported Total Nurse Staffing Hours per Resident per Day 3.25045 Reported Total Nurse Staffing Hours per Resident per Day
Provider Information Short-Stay QM Rating 2 Short-Stay QM Rating
Provider Information Short-Stay QM Rating Footnote Short-Stay QM Rating Footnote
Provider Information Special Focus Status Special Focus Status
Provider Information Staffing Rating 4 Staffing Rating
Provider Information Staffing Rating Footnote Staffing Rating Footnote
Provider Information State MN State
Provider Information Telephone Number 2186282341 Telephone Number
Provider Information Total Amount of Fines in Dollars 0.00 Total Amount of Fines in Dollars
Provider Information Total number of nurse staff hours per resident per day on the weekend 2.95182 Total number of nurse staff hours per resident per day on the weekend
Provider Information Total Number of Penalties 0 Total Number of Penalties
Provider Information Total nursing staff turnover 36.2 Total nursing staff turnover
Provider Information Total nursing staff turnover footnote Total nursing staff turnover footnote
Provider Information Total Weighted Health Survey Score 34.000 Total Weighted Health Survey Score
Provider Information Urban Y Urban
Provider Information With a Resident and Family Council Resident With a Resident and Family Council
Provider Information ZIP Code 55807 ZIP Code