SNF
Novi Lakes Health Campus
CCN: 235718 · Novi, MI 48377 · Oakland County
Overview
- Address
- 41795 W 12 Mile Rd, Novi, MI 48377
- Phone
- 2484491655
- Certified beds
- 54
- Avg daily residents
- 49 (90% of beds filled)
- Ownership
- For-profit corporation
- Provider type
- Medicare and Medicaid
- Medicare/Medicaid since
- 2016-12-15
- Setting
- Urban
4 /5
★★★★★
CMS Overall Rating
CMS 5-Star Ratings
CMS rates every Medicare/Medicaid-certified nursing home on four domains. The Overall rating is driven primarily by Health Inspection results, then adjusted up or down by Staffing and Quality Measures.
Staffing & Workforce
Direct-care staffing is the strongest operational driver of quality in nursing homes. Values are hours per resident per day, derived from payroll-based journal (PBJ) submissions. "Case-mix" adjusts for resident acuity; "Adjusted" is the CMS rating-input value.
| Role | Reported | Case-mix expected | Adjusted | Federal floor | |
|---|---|---|---|---|---|
| Total nurse All nursing staff combined: RN + LPN + Aide | 4.46 | 4.44 | 3.87 | ≥ 3.48 | |
| Registered Nurse (RN) Licensed RN hours. Strongest driver of clinical outcomes. | 0.71 | 0.78 | 0.62 | ≥ 0.55 | |
| Licensed Practical Nurse (LPN) LPN/LVN hours. Often handles medication administration. | 1.80 | 0.99 | 1.57 | — | |
| Nurse aide CNA hours. Bulk of direct resident care — bathing, feeding, mobility. | 1.95 | 2.68 | 1.69 | — | |
| Licensed (RN + LPN) Combined licensed nurse coverage. | 2.51 | — | — | — | |
| Physical therapist Rehabilitation therapist hours — important for post-acute / rehab admissions. | 0.01 | — | — | — |
Federal minimums (phasing in under the CMS 2024 minimum staffing rule) shown for reference. RN: 0.55 hrs/resident/day. Total nurse: 3.48 hrs/resident/day.
Weekend staffing
Total nurse (weekend)
3.87
hrs / resident / day
RN (weekend)
0.26
hrs / resident / day
Total nurse (adjusted, weekend)
3.36
hrs / resident / day
Weekend under-staffing is a common quality-of-care concern — adverse events are more frequent when licensed coverage drops.
Staff turnover
Total nursing staff turnover
43.9%
annual
RN turnover
12.5%
annual
Administrators departed
0
last 12 months
Resident acuity
Nursing Case-Mix Index
1.57
higher acuity than avg
Case-Mix Index Ratio
1.14
facility / state ratio
Health Inspections
CMS weights three inspection cycles to compute the Health Inspection rating: the most recent (50%), the second most recent (33%), and the oldest (17%). Each standard-survey deficiency is assigned a score based on scope and severity; complaint-survey findings and revisit scores are added to produce the cycle total.
| Cycle | Date | Total defs. | Standard | Complaint | Deficiency score | Revisits | Total score |
|---|---|---|---|---|---|---|---|
| Cycle 1 (most recent) | 2025-05-08 | 6 | 5 | 1 | 48 | 1 | 48 |
| Cycle 2/3 (prior) | 2024-04-17 | 10 | 7 | 3 | 56 | 1 | 56 |
Total weighted health score
50.0
lower is better
Deficiencies (20)
Individual survey findings. Scope/severity uses the CMS A–L matrix: letters further down the alphabet indicate greater harm and wider scope, up through J–L (immediate jeopardy).
19 D/E/F Actual harm — potential for minor
1 G/H/I Actual harm
| Tag | Description | Scope/Severity | Survey date | Corrected |
|---|---|---|---|---|
| 0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | 2025-06-18 | 2025-07-16 |
| 0678 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. | D | 2025-05-08 | 2025-06-04 |
| 0711 | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. | E | 2025-05-08 | 2025-06-04 |
| 0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | 2025-05-08 | 2025-06-04 |
| 0814 | Dispose of garbage and refuse properly. | E | 2025-05-08 | 2025-06-04 |
| 0880 | Provide and implement an infection prevention and control program. | E | 2025-05-08 | 2025-06-04 |
| 0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | 2024-04-17 | 2024-05-21 |
| 0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | 2024-04-17 | 2024-05-21 |
| 0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | 2024-04-17 | 2024-05-21 |
| 0730 | Observe each nurse aide's job performance and give regular training. | D | 2024-04-17 | 2024-05-21 |
| 0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | 2024-04-17 | 2024-05-21 |
| 0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | F | 2024-04-17 | 2024-05-21 |
| 0880 | Provide and implement an infection prevention and control program. | E | 2024-04-17 | 2024-05-21 |
| 0622 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | D | 2024-01-30 | 2024-02-13 |
| 0660 | Plan the resident's discharge to meet the resident's goals and needs. | D | 2023-11-15 | 2023-11-29 |
| 0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | 2023-11-15 | 2023-11-29 |
| 0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | 2023-05-04 | 2023-05-17 |
| 0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | 2023-05-04 | 2023-05-17 |
| 0759 | Ensure medication error rates are not 5 percent or greater. | D | 2023-05-04 | 2023-05-17 |
| 0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | 2023-05-04 | 2023-05-17 |
Financial Health (FY 2023)
Payer mix (share of resident days)
Medicare 20.4% Medicaid 14.7% Other 64.9%
Operating performance
Operating Margin
11.8%
Total Margin
12.3%
Occupancy Rate
82.0%
Cost per Resident Day
$61
Revenue & costs
Net Patient Revenue
$11.8M
Total Costs
$1.7M
Net Income
$1.5M
Balance sheet
Total Assets
$11.6M
Total Liabilities
$12.4M
Fund Balance
-$784K
Current Ratio
0.36
Source: CMS SNF Cost Report (FY 2023). Cost report data lags by ~2 years.
Ownership & Corporate Structure
Chain: TRILOGY HEALTH SERVICES
- Chain ID
524- Facilities in chain
- 125
- Legal business name
- TRILOGY HEALTHCARE OF OAKLAND II LLC
Chain-average star ratings (for peer context)
Overall
4.0
Health
3.4
Staffing
3.2
QM
4.8
Owner / manager organizations (15)
| Organization | Role | Association |
|---|---|---|
| TRILOGY OPCO LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | since 12/01/2015 |
| AMERICAN HEALTHCARE REIT HOLDINGS LP | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | since 10/01/2021 |
| AMERICAN HEALTHCARE REIT INC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | since 10/01/2021 |
| CONTINENTAL MERGER SUB LLC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | since 10/01/2021 |
| GAHC3 TRILOGY JV LLC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | since 10/01/2021 |
| GAHC4 TRILOGY JV LLC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | since 10/01/2021 |
| NORTHSTAR HEALTHCARE INCOME INC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | since 10/01/2021 |
| NORTHSTAR HEALTHCARE INCOME OPERATING PARTNERSHIP LP | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | since 10/01/2021 |
| TRILOGY HEALTHCARE HOLDINGS INC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | since 10/01/2021 |
| TRILOGY HOLDINGS NT-HCI, LLC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | since 10/01/2021 |
| TRILOGY INVESTORS LLC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | since 10/01/2021 |
| TRILOGY REAL ESTATE INVESTMENT TRUST | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | since 10/01/2021 |
| TRILOGY REIT HOLDINGS LLC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | since 10/01/2021 |
| TRILOGY MANAGEMENT SERVICES LLC | OPERATIONAL/MANAGERIAL CONTROL | since 10/01/2021 |
| REGIONS BANK | 5% OR GREATER MORTGAGE INTEREST | since 07/20/2018 |
Owner / manager individuals (12)
| Name | Role | Association |
|---|---|---|
| REARDON, TIMOTHY | OPERATIONAL/MANAGERIAL CONTROL | since 05/16/2018 |
| BARNEY, LEIGH | CORPORATE OFFICER | since 11/01/2019 |
| BRYANT, WILLIAM | CORPORATE OFFICER | since 01/05/2016 |
| BUFFORD, RANDALL | CORPORATE OFFICER | since 11/01/2019 |
| CONNER, GREGORY | CORPORATE OFFICER | since 06/03/2021 |
| DAVIS, DAVID | CORPORATE OFFICER | since 08/21/2017 |
| MEHAFFEY, TODD | CORPORATE OFFICER | since 01/31/2022 |
| PIETROWSKI, CRISTINA | CORPORATE OFFICER | since 01/31/2022 |
| PROSKY, DANNY | CORPORATE OFFICER | since 12/01/2015 |
| STREIFF, MATHIEU | CORPORATE OFFICER | since 12/01/2015 |
| CORBIN, KATHY | W-2 MANAGING EMPLOYEE | since 12/01/2015 |
| FIGHTMASTER, LISA | W-2 MANAGING EMPLOYEE | since 12/01/2015 |
Source: CMS Nursing Home Ownership. Percent ownership is rarely disclosed — CMS only requires it for specific roles.
Facility Features
- CCRC
- No
- Hospital-based
- No
- Resident / family council
- Resident
- Sprinkler systems
- Yes
- Abuse citation flag
- No
Methodology & sources
- Nursing Home Provider Info (
nh-provider-info), vintage 2026, downloaded 2026-04-14 , 14,703 rows. - Nursing Home Health Deficiencies (
nh-deficiencies), vintage 2026, downloaded 2026-04-14 , 418,972 rows. - Nursing Home Ownership (
nh-ownership), vintage 2026, downloaded 2026-04-14 , 160,393 rows. - Skilled Nursing Facility Cost Report (
snf-cost-report), vintage 2023, downloaded 2026-04-14 , 14,120 rows.
All Data
Every labeled field shipped for this facility by CMS. No national median or percentile context is available for SNFs in the current release.
Show 113 rows
| Source | Metric | Value | Raw key |
|---|---|---|---|
| Cost Report | Cost per Resident Day ($) | $61 | metrics.cost_per_resident_day |
| Cost Report | Current Ratio | 0.36 | metrics.current_ratio |
| Cost Report | fiscal_year | 2,023 | fiscal_year |
| Cost Report | Medicaid Day Share (%) | 14.7% | metrics.medicaid_day_share |
| Cost Report | Medicare Day Share (%) | 20.4% | metrics.medicare_day_share |
| Cost Report | Net Income ($) | $1,456,389 | metrics.net_income |
| Cost Report | Net Patient Revenue ($) | $11,818,900 | metrics.net_patient_revenue |
| Cost Report | Occupancy Rate (%) | 82.0% | metrics.occupancy_rate |
| Cost Report | Operating Margin (%) | 11.8% | metrics.operating_margin |
| Cost Report | Total Assets ($) | $11,608,810 | metrics.total_assets |
| Cost Report | Total Costs ($) | $1,673,138 | metrics.total_costs |
| Cost Report | Total Fund Balances ($) | $-783,730 | metrics.fund_balance |
| Cost Report | Total Liabilities ($) | $12,392,540 | metrics.total_liabilities |
| Cost Report | Total Margin (%) | 12.3% | metrics.total_margin |
| Provider Information | Abuse Icon | N | Abuse Icon |
| Provider Information | Adjusted LPN Staffing Hours per Resident per Day | 1.56800 | Adjusted LPN Staffing Hours per Resident per Day |
| Provider Information | Adjusted Nurse Aide Staffing Hours per Resident per Day | 1.69166 | Adjusted Nurse Aide Staffing Hours per Resident per Day |
| Provider Information | Adjusted RN Staffing Hours per Resident per Day | 0.61525 | Adjusted RN Staffing Hours per Resident per Day |
| Provider Information | Adjusted Total Nurse Staffing Hours per Resident per Day | 3.87492 | Adjusted Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Adjusted Weekend Total Nurse Staffing Hours per Resident per Day | 3.36130 | Adjusted Weekend Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Administrator turnover footnote | — | Administrator turnover footnote |
| Provider Information | Automatic Sprinkler Systems in All Required Areas | Yes | Automatic Sprinkler Systems in All Required Areas |
| Provider Information | Average Number of Residents per Day | 48.5 | Average Number of Residents per Day |
| Provider Information | Average Number of Residents per Day Footnote | — | Average Number of Residents per Day Footnote |
| Provider Information | Case-Mix LPN Staffing Hours per Resident per Day | 0.98626 | Case-Mix LPN Staffing Hours per Resident per Day |
| Provider Information | Case-Mix Nurse Aide Staffing Hours per Resident per Day | 2.68044 | Case-Mix Nurse Aide Staffing Hours per Resident per Day |
| Provider Information | Case-Mix RN Staffing Hours per Resident per Day | 0.77739 | Case-Mix RN Staffing Hours per Resident per Day |
| Provider Information | Case-Mix Total Nurse Staffing Hours per Resident per Day | 4.44410 | Case-Mix Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day | 3.91700 | Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Chain Average Health Inspection Rating | 3.4 | Chain Average Health Inspection Rating |
| Provider Information | Chain Average Overall 5-star Rating | 4.0 | Chain Average Overall 5-star Rating |
| Provider Information | Chain Average QM Rating | 4.8 | Chain Average QM Rating |
| Provider Information | Chain Average Staffing Rating | 3.2 | Chain Average Staffing Rating |
| Provider Information | Chain ID | 524 | Chain ID |
| Provider Information | Chain Name | TRILOGY HEALTH SERVICES | Chain Name |
| Provider Information | City/Town | Novi | City/Town |
| Provider Information | CMS Certification Number (CCN) | 235718 | CMS Certification Number (CCN) |
| Provider Information | Continuing Care Retirement Community | N | Continuing Care Retirement Community |
| Provider Information | County/Parish | Oakland | County/Parish |
| Provider Information | Date First Approved to Provide Medicare and Medicaid Services | 2016-12-15 | Date First Approved to Provide Medicare and Medicaid Services |
| Provider Information | Geocoding Footnote | — | Geocoding Footnote |
| Provider Information | Health Inspection Rating | 3 | Health Inspection Rating |
| Provider Information | Health Inspection Rating Footnote | — | Health Inspection Rating Footnote |
| Provider Information | Latitude | 42.4959 | Latitude |
| Provider Information | Legal Business Name | TRILOGY HEALTHCARE OF OAKLAND II LLC | Legal Business Name |
| Provider Information | Location | 41795 W 12 Mile Rd,Novi,MI,48377 | Location |
| Provider Information | Long-Stay QM Rating | 4 | Long-Stay QM Rating |
| Provider Information | Long-Stay QM Rating Footnote | — | Long-Stay QM Rating Footnote |
| Provider Information | Longitude | -83.461 | Longitude |
| Provider Information | Most Recent Health Inspection More Than 2 Years Ago | N | Most Recent Health Inspection More Than 2 Years Ago |
| Provider Information | Number of administrators who have left the nursing home | 0 | Number of administrators who have left the nursing home |
| Provider Information | Number of Certified Beds | 54 | Number of Certified Beds |
| Provider Information | Number of Citations from Infection Control Inspections | — | Number of Citations from Infection Control Inspections |
| Provider Information | Number of Facilities in Chain | 125 | Number of Facilities in Chain |
| Provider Information | Number of Fines | 0 | Number of Fines |
| Provider Information | Number of Payment Denials | 0 | Number of Payment Denials |
| Provider Information | Nursing Case-Mix Index | 1.57434 | Nursing Case-Mix Index |
| Provider Information | Nursing Case-Mix Index Ratio | 1.14278 | Nursing Case-Mix Index Ratio |
| Provider Information | Overall Rating | 4 | Overall Rating |
| Provider Information | Overall Rating Footnote | — | Overall Rating Footnote |
| Provider Information | Ownership Type | For profit - Corporation | Ownership Type |
| Provider Information | Physical Therapist Staffing Footnote | — | Physical Therapist Staffing Footnote |
| Provider Information | Processing Date | 2026-03-01 | Processing Date |
| Provider Information | Provider Address | 41795 W 12 Mile Rd | Provider Address |
| Provider Information | Provider Changed Ownership in Last 12 Months | N | Provider Changed Ownership in Last 12 Months |
| Provider Information | Provider Name | Novi Lakes Health Campus | Provider Name |
| Provider Information | Provider Resides in Hospital | N | Provider Resides in Hospital |
| Provider Information | Provider SSA County Code | 620 | Provider SSA County Code |
| Provider Information | Provider Type | Medicare and Medicaid | Provider Type |
| Provider Information | QM Rating | 5 | QM Rating |
| Provider Information | QM Rating Footnote | — | QM Rating Footnote |
| Provider Information | Rating Cycle 1 Health Deficiency Score | 48 | Rating Cycle 1 Health Deficiency Score |
| Provider Information | Rating Cycle 1 Health Revisit Score | 0 | Rating Cycle 1 Health Revisit Score |
| Provider Information | Rating Cycle 1 Number of Complaint Health Deficiencies | 1 | Rating Cycle 1 Number of Complaint Health Deficiencies |
| Provider Information | Rating Cycle 1 Number of Health Revisits | 1 | Rating Cycle 1 Number of Health Revisits |
| Provider Information | Rating Cycle 1 Number of Standard Health Deficiencies | 5 | Rating Cycle 1 Number of Standard Health Deficiencies |
| Provider Information | Rating Cycle 1 Standard Survey Health Date | 2025-05-08 | Rating Cycle 1 Standard Survey Health Date |
| Provider Information | Rating Cycle 1 Total Health Score | 48 | Rating Cycle 1 Total Health Score |
| Provider Information | Rating Cycle 1 Total Number of Health Deficiencies | 6 | Rating Cycle 1 Total Number of Health Deficiencies |
| Provider Information | Rating Cycle 2 Number of Standard Health Deficiencies | 7 | Rating Cycle 2 Number of Standard Health Deficiencies |
| Provider Information | Rating Cycle 2 Standard Health Survey Date | 2024-04-17 | Rating Cycle 2 Standard Health Survey Date |
| Provider Information | Rating Cycle 2/3 Health Deficiency Score | 56 | Rating Cycle 2/3 Health Deficiency Score |
| Provider Information | Rating Cycle 2/3 Health Revisit Score | 0 | Rating Cycle 2/3 Health Revisit Score |
| Provider Information | Rating Cycle 2/3 Number of Complaint Health Deficiencies | 3 | Rating Cycle 2/3 Number of Complaint Health Deficiencies |
| Provider Information | Rating Cycle 2/3 Number of Health Revisits | 1 | Rating Cycle 2/3 Number of Health Revisits |
| Provider Information | Rating Cycle 2/3 Total Health Score | 56 | Rating Cycle 2/3 Total Health Score |
| Provider Information | Rating Cycle 2/3 Total Number of Health Deficiencies | 10 | Rating Cycle 2/3 Total Number of Health Deficiencies |
| Provider Information | Registered Nurse hours per resident per day on the weekend | 0.26056 | Registered Nurse hours per resident per day on the weekend |
| Provider Information | Registered Nurse turnover | 12.5 | Registered Nurse turnover |
| Provider Information | Registered Nurse turnover footnote | — | Registered Nurse turnover footnote |
| Provider Information | Reported Licensed Staffing Hours per Resident per Day | 2.51302 | Reported Licensed Staffing Hours per Resident per Day |
| Provider Information | Reported LPN Staffing Hours per Resident per Day | 1.80484 | Reported LPN Staffing Hours per Resident per Day |
| Provider Information | Reported Nurse Aide Staffing Hours per Resident per Day | 1.94718 | Reported Nurse Aide Staffing Hours per Resident per Day |
| Provider Information | Reported Physical Therapist Staffing Hours per Resident Per Day | 0.00609 | Reported Physical Therapist Staffing Hours per Resident Per Day |
| Provider Information | Reported RN Staffing Hours per Resident per Day | 0.70818 | Reported RN Staffing Hours per Resident per Day |
| Provider Information | Reported Staffing Footnote | — | Reported Staffing Footnote |
| Provider Information | Reported Total Nurse Staffing Hours per Resident per Day | 4.46020 | Reported Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Short-Stay QM Rating | 5 | Short-Stay QM Rating |
| Provider Information | Short-Stay QM Rating Footnote | — | Short-Stay QM Rating Footnote |
| Provider Information | Special Focus Status | — | Special Focus Status |
| Provider Information | Staffing Rating | 4 | Staffing Rating |
| Provider Information | Staffing Rating Footnote | — | Staffing Rating Footnote |
| Provider Information | State | MI | State |
| Provider Information | Telephone Number | 2484491655 | Telephone Number |
| Provider Information | Total Amount of Fines in Dollars | 0.00 | Total Amount of Fines in Dollars |
| Provider Information | Total number of nurse staff hours per resident per day on the weekend | 3.86901 | Total number of nurse staff hours per resident per day on the weekend |
| Provider Information | Total Number of Penalties | 0 | Total Number of Penalties |
| Provider Information | Total nursing staff turnover | 43.9 | Total nursing staff turnover |
| Provider Information | Total nursing staff turnover footnote | — | Total nursing staff turnover footnote |
| Provider Information | Total Weighted Health Survey Score | 50.000 | Total Weighted Health Survey Score |
| Provider Information | Urban | Y | Urban |
| Provider Information | With a Resident and Family Council | Resident | With a Resident and Family Council |
| Provider Information | ZIP Code | 48377 | ZIP Code |