Overview

Address
39312 Woodward Ave, Bloomfield Hills, MI 48304
Phone
2486445522
Certified beds
190
Avg daily residents
142 (75% of beds filled)
Ownership
For-profit corporation
Provider type
Medicare and Medicaid
Medicare/Medicaid since
1995-01-03
Setting
Urban
2 /5
CMS Overall Rating

CMS 5-Star Ratings

CMS rates every Medicare/Medicaid-certified nursing home on four domains. The Overall rating is driven primarily by Health Inspection results, then adjusted up or down by Staffing and Quality Measures.

Overall Rating
Composite of Health Inspection, Staffing, and Quality Measures.
2/5
Health Inspection
Based on the three most recent standard surveys, with more weight on recent results.
1/5
Staffing
Weighted combination of RN and total nurse staffing hours per resident per day, case-mix adjusted.
3/5
Quality Measures
15 resident-level quality measures split between long-stay and short-stay (post-acute) residents.
5/5
Quality Measures breakdown
Long-Stay Quality Measures 5/5
Short-Stay Quality Measures 5/5

Staffing & Workforce

Direct-care staffing is the strongest operational driver of quality in nursing homes. Values are hours per resident per day, derived from payroll-based journal (PBJ) submissions. "Case-mix" adjusts for resident acuity; "Adjusted" is the CMS rating-input value.

Role Reported Case-mix expected Adjusted Federal floor
Total nurse
All nursing staff combined: RN + LPN + Aide
4.32 4.40 3.79 ≥ 3.48
Registered Nurse (RN)
Licensed RN hours. Strongest driver of clinical outcomes.
0.84 0.77 0.74 ≥ 0.55
Licensed Practical Nurse (LPN)
LPN/LVN hours. Often handles medication administration.
1.43 0.98 1.25
Nurse aide
CNA hours. Bulk of direct resident care — bathing, feeding, mobility.
2.05 2.65 1.80
Licensed (RN + LPN)
Combined licensed nurse coverage.
2.27
Physical therapist
Rehabilitation therapist hours — important for post-acute / rehab admissions.
0.16

Federal minimums (phasing in under the CMS 2024 minimum staffing rule) shown for reference. RN: 0.55 hrs/resident/day. Total nurse: 3.48 hrs/resident/day.

Weekend staffing

Total nurse (weekend)
3.75
hrs / resident / day
RN (weekend)
0.52
hrs / resident / day
Total nurse (adjusted, weekend)
3.29
hrs / resident / day

Weekend under-staffing is a common quality-of-care concern — adverse events are more frequent when licensed coverage drops.

Staff turnover

Total nursing staff turnover
52.7%
annual
RN turnover
52.3%
annual
Administrators departed
2
last 12 months

Resident acuity

Nursing Case-Mix Index
1.56
higher acuity than avg
Case-Mix Index Ratio
1.13
facility / state ratio

Health Inspections

CMS weights three inspection cycles to compute the Health Inspection rating: the most recent (50%), the second most recent (33%), and the oldest (17%). Each standard-survey deficiency is assigned a score based on scope and severity; complaint-survey findings and revisit scores are added to produce the cycle total.

Cycle Date Total defs. Standard Complaint Deficiency score Revisits Total score
Cycle 1 (most recent) 2024-12-04 26 15 15 188 1 188
Cycle 2/3 (prior) 2023-10-05 21 10 16 144 1 144
Total weighted health score
177.0
lower is better

Deficiencies (75)

Individual survey findings. Scope/severity uses the CMS A–L matrix: letters further down the alphabet indicate greater harm and wider scope, up through J–L (immediate jeopardy).

1 A/B/C No actual harm — minor
68 D/E/F Actual harm — potential for minor
6 G/H/I Actual harm
Tag Description Scope/Severity Survey date Corrected
0584 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. E 2025-08-05 2025-08-20
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. G 2025-08-05 2025-08-20
0585 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. D 2025-05-28 2025-06-18
0600 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. D 2025-05-28 2025-06-18
0610 Respond appropriately to all alleged violations. D 2025-05-28 2025-06-18
0686 Provide appropriate pressure ulcer care and prevent new ulcers from developing. D 2025-05-28 2025-06-18
0712 Ensure that the resident and his/her doctor meet face-to-face at all required visits. D 2025-05-28 2025-06-18
0550 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. D 2025-03-11 2025-04-01
0609 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. D 2025-03-11 2025-04-01
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. D 2025-03-11 2025-04-01
0697 Provide safe, appropriate pain management for a resident who requires such services. D 2025-03-11 2025-04-01
0584 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. E 2024-12-04 2025-01-15
0645 PASARR screening for Mental disorders or Intellectual Disabilities D 2024-12-04 2024-12-23
0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. D 2024-12-04 2025-01-15
0694 Provide for the safe, appropriate administration of IV fluids for a resident when needed. D 2024-12-04 2024-12-20
0745 Provide medically-related social services to help each resident achieve the highest possible quality of life. D 2024-12-04 2025-01-15
0755 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. E 2024-12-04 2024-12-23
0756 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. D 2024-12-04 2024-12-20
0760 Ensure that residents are free from significant medication errors. E 2024-12-04 2025-01-13
0812 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F 2024-12-04 2024-12-20
0880 Provide and implement an infection prevention and control program. E 2024-12-04 2024-12-20
0883 Develop and implement policies and procedures for flu and pneumonia vaccinations. D 2024-12-04 2024-12-20
0550 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. E 2024-12-04 2024-12-20
0686 Provide appropriate pressure ulcer care and prevent new ulcers from developing. G 2024-12-04 2025-01-15
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. G 2024-12-04 2024-12-23
0791 Provide or obtain dental services for each resident. D 2024-12-04 2024-12-20
0658 Ensure services provided by the nursing facility meet professional standards of quality. D 2024-05-28 2024-04-24
0610 Respond appropriately to all alleged violations. D 2024-02-07 2024-02-29
0745 Provide medically-related social services to help each resident achieve the highest possible quality of life. E 2024-02-07 2024-02-29
0554 Allow residents to self-administer drugs if determined clinically appropriate. E 2023-10-05 2023-10-25
0658 Ensure services provided by the nursing facility meet professional standards of quality. D 2023-10-05 2023-10-25
0676 Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. D 2023-10-05 2023-10-25
0677 Provide care and assistance to perform activities of daily living for any resident who is unable. E 2023-10-05 2023-10-25
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. E 2023-10-05 2023-10-25
0690 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. D 2023-10-05 2023-10-25
0745 Provide medically-related social services to help each resident achieve the highest possible quality of life. D 2023-10-05 2023-10-25
0761 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. E 2023-10-05 2023-10-25
0558 Reasonably accommodate the needs and preferences of each resident. E 2023-10-05 2023-10-25
0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. E 2023-10-05 2023-10-25
0580 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. D 2023-09-21 2023-10-12
0585 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. D 2023-09-21 2023-10-12
0609 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. D 2023-09-21 2023-10-12
0610 Respond appropriately to all alleged violations. D 2023-09-21 2023-10-12
0677 Provide care and assistance to perform activities of daily living for any resident who is unable. D 2023-09-21 2023-10-12
0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. G 2023-09-21 2023-10-12
0686 Provide appropriate pressure ulcer care and prevent new ulcers from developing. G 2023-09-21 2023-10-12
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. D 2023-09-21 2023-10-12
0690 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. D 2023-09-21 2023-10-12
0695 Provide safe and appropriate respiratory care for a resident when needed. D 2023-09-21 2023-10-12
0755 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. E 2023-09-21 2023-10-12

Showing 50 most recent of 75. See the All Data CSV for the full list.

Penalties (4)

Fines issued
2
last 3 years
Total fines
$65,412
Payment denials
2
Date Type Fine amount
2025-08-05 Fine $26,685
2023-09-21 Fine $38,727
2024-12-04 Payment Denial
2023-09-21 Payment Denial

Source: CMS Nursing Home Penalties.

Financial Health (FY 2023)

Payer mix (share of resident days)

Medicare 23.0% Medicaid 39.6% Other 37.5%

Operating performance

Operating Margin
-8.7%
Total Margin
-5.6%
Occupancy Rate
66.6%
Cost per Resident Day
$71

Revenue & costs

Net Patient Revenue
$21.7M
Total Costs
$3.3M
Net Income
-$1.3M

Balance sheet

Total Assets
$100.7M
Total Liabilities
$107.4M
Fund Balance
-$6.8M
Current Ratio
6.95

Source: CMS SNF Cost Report (FY 2023). Cost report data lags by ~2 years.

Ownership & Corporate Structure

Chain: OPTALIS HEALTH & REHABILITATION

Chain ID
601
Facilities in chain
37
Legal business name
WOODWARD HILLS HEALTH AND REHABILITATION CENTER, LLC
Chain-average star ratings (for peer context)
Overall
2.5
Health
1.9
Staffing
2.5
QM
4.5

Owner / manager organizations (14)

Organization Role Association
OM HOLDCO, LLC 5% OR GREATER DIRECT OWNERSHIP INTEREST since 09/03/2019
CHARLES A. DUNN AGREEMENT OF TRUST 3.14.2001 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 09/01/2019
CHARLES FRANKLIN LLC 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 09/01/2019
HEMANT SHAH 2018 IRREVOCABLE TRUST 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 09/01/2019
OPTALIS LP INVESTORS 1, LLC 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 09/01/2019
PAAR 108 LLC 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 09/01/2019
PINAL R. PATEL 2017 IRREVOCABLE TRUST F/B/O AARNA R. PATEL 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 09/01/2019
PINAL R. PATEL 2017 IRREVOCABLE TRUST F/B/O ANSH R. PATEL 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 09/01/2019
PINAL R. PATEL 2020 IRREVOCABLE FAMILY TRUST UAD 10-6-2020 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 09/01/2019
RAJAN G PATEL 2020 IRR FAM TR UAD 12-3-2020 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 09/01/2019
SNW LLC 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 09/01/2019
OPTUM MANAGEMENT SOLUTIONS. INC OPERATIONAL/MANAGERIAL CONTROL since 09/01/2019
EAST WEST BANK 5% OR GREATER SECURITY INTEREST since 09/01/2019
MERCHANTS BANK OF INDIANA 5% OR GREATER MORTGAGE INTEREST since 09/01/2019

Owner / manager individuals (5)

Name Role Association
IMAM, KHALED OPERATIONAL/MANAGERIAL CONTROL since 04/07/2023
JOHNSON, RYAN OPERATIONAL/MANAGERIAL CONTROL since 04/07/2023
PATEL, RAJAN OPERATIONAL/MANAGERIAL CONTROL since 09/01/2019
SHARON, ROBERT OPERATIONAL/MANAGERIAL CONTROL since 05/13/2024
VERES, ERNEST OPERATIONAL/MANAGERIAL CONTROL since 04/07/2023

Source: CMS Nursing Home Ownership. Percent ownership is rarely disclosed — CMS only requires it for specific roles.

Facility Features

CCRC
No
Hospital-based
No
Resident / family council
Resident
Sprinkler systems
Yes
Abuse citation flag
No
Methodology & sources

Full methodology →

All Data

Every labeled field shipped for this facility by CMS. No national median or percentile context is available for SNFs in the current release.

Download CSV

Show 113 rows
Source Metric Value Raw key
Cost Report Cost per Resident Day ($) $71 metrics.cost_per_resident_day
Cost Report Current Ratio 6.95 metrics.current_ratio
Cost Report fiscal_year 2,023 fiscal_year
Cost Report Medicaid Day Share (%) 39.6% metrics.medicaid_day_share
Cost Report Medicare Day Share (%) 23.0% metrics.medicare_day_share
Cost Report Net Income ($) $-1,255,630 metrics.net_income
Cost Report Net Patient Revenue ($) $21,697,596 metrics.net_patient_revenue
Cost Report Occupancy Rate (%) 66.6% metrics.occupancy_rate
Cost Report Operating Margin (%) -8.7% metrics.operating_margin
Cost Report Total Assets ($) $100,661,548 metrics.total_assets
Cost Report Total Costs ($) $3,257,956 metrics.total_costs
Cost Report Total Fund Balances ($) $-6,775,230 metrics.fund_balance
Cost Report Total Liabilities ($) $107,436,778 metrics.total_liabilities
Cost Report Total Margin (%) -5.6% metrics.total_margin
Provider Information Abuse Icon N Abuse Icon
Provider Information Adjusted LPN Staffing Hours per Resident per Day 1.25461 Adjusted LPN Staffing Hours per Resident per Day
Provider Information Adjusted Nurse Aide Staffing Hours per Resident per Day 1.79819 Adjusted Nurse Aide Staffing Hours per Resident per Day
Provider Information Adjusted RN Staffing Hours per Resident per Day 0.73730 Adjusted RN Staffing Hours per Resident per Day
Provider Information Adjusted Total Nurse Staffing Hours per Resident per Day 3.79010 Adjusted Total Nurse Staffing Hours per Resident per Day
Provider Information Adjusted Weekend Total Nurse Staffing Hours per Resident per Day 3.29172 Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Administrator turnover footnote Administrator turnover footnote
Provider Information Automatic Sprinkler Systems in All Required Areas Yes Automatic Sprinkler Systems in All Required Areas
Provider Information Average Number of Residents per Day 142.4 Average Number of Residents per Day
Provider Information Average Number of Residents per Day Footnote Average Number of Residents per Day Footnote
Provider Information Case-Mix LPN Staffing Hours per Resident per Day 0.97631 Case-Mix LPN Staffing Hours per Resident per Day
Provider Information Case-Mix Nurse Aide Staffing Hours per Resident per Day 2.65338 Case-Mix Nurse Aide Staffing Hours per Resident per Day
Provider Information Case-Mix RN Staffing Hours per Resident per Day 0.76954 Case-Mix RN Staffing Hours per Resident per Day
Provider Information Case-Mix Total Nurse Staffing Hours per Resident per Day 4.39923 Case-Mix Total Nurse Staffing Hours per Resident per Day
Provider Information Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day 3.87746 Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Chain Average Health Inspection Rating 1.9 Chain Average Health Inspection Rating
Provider Information Chain Average Overall 5-star Rating 2.5 Chain Average Overall 5-star Rating
Provider Information Chain Average QM Rating 4.5 Chain Average QM Rating
Provider Information Chain Average Staffing Rating 2.5 Chain Average Staffing Rating
Provider Information Chain ID 601 Chain ID
Provider Information Chain Name OPTALIS HEALTH & REHABILITATION Chain Name
Provider Information City/Town Bloomfield Hills City/Town
Provider Information CMS Certification Number (CCN) 235556 CMS Certification Number (CCN)
Provider Information Continuing Care Retirement Community N Continuing Care Retirement Community
Provider Information County/Parish Oakland County/Parish
Provider Information Date First Approved to Provide Medicare and Medicaid Services 1995-01-03 Date First Approved to Provide Medicare and Medicaid Services
Provider Information Geocoding Footnote Geocoding Footnote
Provider Information Health Inspection Rating 1 Health Inspection Rating
Provider Information Health Inspection Rating Footnote Health Inspection Rating Footnote
Provider Information Latitude 42.5786 Latitude
Provider Information Legal Business Name WOODWARD HILLS HEALTH AND REHABILITATION CENTER, LLC Legal Business Name
Provider Information Location 39312 Woodward Ave,Bloomfield Hills,MI,48304 Location
Provider Information Long-Stay QM Rating 5 Long-Stay QM Rating
Provider Information Long-Stay QM Rating Footnote Long-Stay QM Rating Footnote
Provider Information Longitude -83.24 Longitude
Provider Information Most Recent Health Inspection More Than 2 Years Ago N Most Recent Health Inspection More Than 2 Years Ago
Provider Information Number of administrators who have left the nursing home 2 Number of administrators who have left the nursing home
Provider Information Number of Certified Beds 190 Number of Certified Beds
Provider Information Number of Citations from Infection Control Inspections Number of Citations from Infection Control Inspections
Provider Information Number of Facilities in Chain 37 Number of Facilities in Chain
Provider Information Number of Fines 2 Number of Fines
Provider Information Number of Payment Denials 2 Number of Payment Denials
Provider Information Nursing Case-Mix Index 1.55845 Nursing Case-Mix Index
Provider Information Nursing Case-Mix Index Ratio 1.13124 Nursing Case-Mix Index Ratio
Provider Information Overall Rating 2 Overall Rating
Provider Information Overall Rating Footnote Overall Rating Footnote
Provider Information Ownership Type For profit - Corporation Ownership Type
Provider Information Physical Therapist Staffing Footnote Physical Therapist Staffing Footnote
Provider Information Processing Date 2026-03-01 Processing Date
Provider Information Provider Address 39312 Woodward Ave Provider Address
Provider Information Provider Changed Ownership in Last 12 Months N Provider Changed Ownership in Last 12 Months
Provider Information Provider Name Woodward Hills Health and Rehabilitation Center Provider Name
Provider Information Provider Resides in Hospital N Provider Resides in Hospital
Provider Information Provider SSA County Code 620 Provider SSA County Code
Provider Information Provider Type Medicare and Medicaid Provider Type
Provider Information QM Rating 5 QM Rating
Provider Information QM Rating Footnote QM Rating Footnote
Provider Information Rating Cycle 1 Health Deficiency Score 188 Rating Cycle 1 Health Deficiency Score
Provider Information Rating Cycle 1 Health Revisit Score 0 Rating Cycle 1 Health Revisit Score
Provider Information Rating Cycle 1 Number of Complaint Health Deficiencies 15 Rating Cycle 1 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 1 Number of Health Revisits 1 Rating Cycle 1 Number of Health Revisits
Provider Information Rating Cycle 1 Number of Standard Health Deficiencies 15 Rating Cycle 1 Number of Standard Health Deficiencies
Provider Information Rating Cycle 1 Standard Survey Health Date 2024-12-04 Rating Cycle 1 Standard Survey Health Date
Provider Information Rating Cycle 1 Total Health Score 188 Rating Cycle 1 Total Health Score
Provider Information Rating Cycle 1 Total Number of Health Deficiencies 26 Rating Cycle 1 Total Number of Health Deficiencies
Provider Information Rating Cycle 2 Number of Standard Health Deficiencies 10 Rating Cycle 2 Number of Standard Health Deficiencies
Provider Information Rating Cycle 2 Standard Health Survey Date 2023-10-05 Rating Cycle 2 Standard Health Survey Date
Provider Information Rating Cycle 2/3 Health Deficiency Score 144 Rating Cycle 2/3 Health Deficiency Score
Provider Information Rating Cycle 2/3 Health Revisit Score 0 Rating Cycle 2/3 Health Revisit Score
Provider Information Rating Cycle 2/3 Number of Complaint Health Deficiencies 16 Rating Cycle 2/3 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 2/3 Number of Health Revisits 1 Rating Cycle 2/3 Number of Health Revisits
Provider Information Rating Cycle 2/3 Total Health Score 144 Rating Cycle 2/3 Total Health Score
Provider Information Rating Cycle 2/3 Total Number of Health Deficiencies 21 Rating Cycle 2/3 Total Number of Health Deficiencies
Provider Information Registered Nurse hours per resident per day on the weekend 0.51897 Registered Nurse hours per resident per day on the weekend
Provider Information Registered Nurse turnover 52.3 Registered Nurse turnover
Provider Information Registered Nurse turnover footnote Registered Nurse turnover footnote
Provider Information Reported Licensed Staffing Hours per Resident per Day 2.26963 Reported Licensed Staffing Hours per Resident per Day
Provider Information Reported LPN Staffing Hours per Resident per Day 1.42953 Reported LPN Staffing Hours per Resident per Day
Provider Information Reported Nurse Aide Staffing Hours per Resident per Day 2.04890 Reported Nurse Aide Staffing Hours per Resident per Day
Provider Information Reported Physical Therapist Staffing Hours per Resident Per Day 0.15504 Reported Physical Therapist Staffing Hours per Resident Per Day
Provider Information Reported RN Staffing Hours per Resident per Day 0.84010 Reported RN Staffing Hours per Resident per Day
Provider Information Reported Staffing Footnote Reported Staffing Footnote
Provider Information Reported Total Nurse Staffing Hours per Resident per Day 4.31853 Reported Total Nurse Staffing Hours per Resident per Day
Provider Information Short-Stay QM Rating 5 Short-Stay QM Rating
Provider Information Short-Stay QM Rating Footnote Short-Stay QM Rating Footnote
Provider Information Special Focus Status Special Focus Status
Provider Information Staffing Rating 3 Staffing Rating
Provider Information Staffing Rating Footnote Staffing Rating Footnote
Provider Information State MI State
Provider Information Telephone Number 2486445522 Telephone Number
Provider Information Total Amount of Fines in Dollars 65412.00 Total Amount of Fines in Dollars
Provider Information Total number of nurse staff hours per resident per day on the weekend 3.75066 Total number of nurse staff hours per resident per day on the weekend
Provider Information Total Number of Penalties 4 Total Number of Penalties
Provider Information Total nursing staff turnover 52.7 Total nursing staff turnover
Provider Information Total nursing staff turnover footnote Total nursing staff turnover footnote
Provider Information Total Weighted Health Survey Score 177.000 Total Weighted Health Survey Score
Provider Information Urban Y Urban
Provider Information With a Resident and Family Council Resident With a Resident and Family Council
Provider Information ZIP Code 48304 ZIP Code