SNF
Corewell Health Rehabilitation & Nursing Center -
CCN: 235035 · Grand Rapids, MI 49508 · Kent County
Overview
- Address
- 4118 Kalamazoo Ave SE, Grand Rapids, MI 49508
- Phone
- 6164867002
- Certified beds
- 165
- Avg daily residents
- 141 (86% of beds filled)
- Ownership
- Non-profit corporation
- Provider type
- Medicare and Medicaid
- Medicare/Medicaid since
- 1967-01-01
- Setting
- Urban
5 /5
★★★★★
CMS Overall Rating
CMS 5-Star Ratings
CMS rates every Medicare/Medicaid-certified nursing home on four domains. The Overall rating is driven primarily by Health Inspection results, then adjusted up or down by Staffing and Quality Measures.
Staffing & Workforce
Direct-care staffing is the strongest operational driver of quality in nursing homes. Values are hours per resident per day, derived from payroll-based journal (PBJ) submissions. "Case-mix" adjusts for resident acuity; "Adjusted" is the CMS rating-input value.
| Role | Reported | Case-mix expected | Adjusted | Federal floor | |
|---|---|---|---|---|---|
| Total nurse All nursing staff combined: RN + LPN + Aide | 5.29 | 3.84 | 5.32 | ≥ 3.48 | |
| Registered Nurse (RN) Licensed RN hours. Strongest driver of clinical outcomes. | 1.39 | 0.67 | 1.40 | ≥ 0.55 | |
| Licensed Practical Nurse (LPN) LPN/LVN hours. Often handles medication administration. | 1.08 | 0.85 | 1.08 | — | |
| Nurse aide CNA hours. Bulk of direct resident care — bathing, feeding, mobility. | 2.82 | 2.32 | 2.84 | — | |
| Licensed (RN + LPN) Combined licensed nurse coverage. | 2.47 | — | — | — | |
| Physical therapist Rehabilitation therapist hours — important for post-acute / rehab admissions. | 0.15 | — | — | — |
Federal minimums (phasing in under the CMS 2024 minimum staffing rule) shown for reference. RN: 0.55 hrs/resident/day. Total nurse: 3.48 hrs/resident/day.
Weekend staffing
Total nurse (weekend)
4.58
hrs / resident / day
RN (weekend)
0.92
hrs / resident / day
Total nurse (adjusted, weekend)
4.61
hrs / resident / day
Weekend under-staffing is a common quality-of-care concern — adverse events are more frequent when licensed coverage drops.
Staff turnover
Total nursing staff turnover
46.7%
annual
RN turnover
17.1%
annual
Administrators departed
0
last 12 months
Resident acuity
Nursing Case-Mix Index
1.36
higher acuity than avg
Case-Mix Index Ratio
0.99
facility / state ratio
Health Inspections
CMS weights three inspection cycles to compute the Health Inspection rating: the most recent (50%), the second most recent (33%), and the oldest (17%). Each standard-survey deficiency is assigned a score based on scope and severity; complaint-survey findings and revisit scores are added to produce the cycle total.
| Cycle | Date | Total defs. | Standard | Complaint | Deficiency score | Revisits | Total score |
|---|---|---|---|---|---|---|---|
| Cycle 1 (most recent) | 2025-09-10 | 5 | 2 | 4 | 24 | 1 | 24 |
| Cycle 2/3 (prior) | 2024-08-15 | 9 | 4 | 5 | 40 | 1 | 40 |
Total weighted health score
28.0
lower is better
Deficiencies (21)
Individual survey findings. Scope/severity uses the CMS A–L matrix: letters further down the alphabet indicate greater harm and wider scope, up through J–L (immediate jeopardy).
1 A/B/C No actual harm — minor
20 D/E/F Actual harm — potential for minor
| Tag | Description | Scope/Severity | Survey date | Corrected |
|---|---|---|---|---|
| 0880 | Provide and implement an infection prevention and control program. | E | 2025-09-10 | 2025-10-10 |
| 0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | 2025-09-10 | 2025-10-10 |
| 0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | 2025-04-29 | 2025-05-30 |
| 0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | 2025-04-29 | 2025-05-30 |
| 0880 | Provide and implement an infection prevention and control program. | D | 2025-03-12 | 2025-04-11 |
| 0558 | Reasonably accommodate the needs and preferences of each resident. | D | 2024-12-05 | 2025-01-03 |
| 0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | 2024-12-05 | 2025-01-03 |
| 0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | 2024-08-15 | 2024-09-19 |
| 0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | 2024-08-15 | 2024-09-19 |
| 0699 | Provide care or services that was trauma informed and/or culturally competent. | D | 2024-08-15 | 2024-09-19 |
| 0880 | Provide and implement an infection prevention and control program. | D | 2024-08-15 | 2024-09-19 |
| 0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | 2024-03-12 | 2024-04-02 |
| 0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | 2023-11-07 | 2023-11-30 |
| 0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | 2023-07-12 | 2023-08-07 |
| 0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | C | 2023-07-12 | 2023-08-07 |
| 0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | 2023-07-12 | 2023-08-07 |
| 0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | 2023-07-12 | 2023-08-07 |
| 0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | 2023-07-12 | 2023-08-07 |
| 0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | 2023-07-12 | 2023-08-07 |
| 0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | 2023-07-12 | 2023-08-07 |
| 0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | 2023-07-12 | 2023-08-07 |
Financial Health (FY 2023)
Payer mix (share of resident days)
Medicare 3.0% Medicaid 59.7% Other 37.3%
Operating performance
Operating Margin
-11.5%
Total Margin
-8.8%
Occupancy Rate
78.5%
Cost per Resident Day
$64
Revenue & costs
Net Patient Revenue
$21.9M
Total Costs
$3.0M
Net Income
-$2.0M
Balance sheet
Total Assets
$25.8M
Total Liabilities
$20.5M
Fund Balance
$5.3M
Current Ratio
0.15
Source: CMS SNF Cost Report (FY 2023). Cost report data lags by ~2 years.
Ownership & Corporate Structure
Chain: COREWELL HEALTH
- Chain ID
721- Facilities in chain
- 8
- Legal business name
- SPECTRUM HEALTH CONTINUING CARE
Chain-average star ratings (for peer context)
Overall
4.4
Health
3.8
Staffing
4.6
QM
4.5
Owner / manager organizations (2)
| Organization | Role | Association |
|---|---|---|
| COREWELL HEALTH | 5% OR GREATER DIRECT OWNERSHIP INTEREST | since 07/01/1982 |
| COREWELL HEALTH | OPERATIONAL/MANAGERIAL CONTROL | since 07/01/1982 |
Owner / manager individuals (18)
| Name | Role | Association |
|---|---|---|
| BOETTCHER, IRIS | OPERATIONAL/MANAGERIAL CONTROL | since 01/01/2025 |
| BOSS, MICHELLE | OPERATIONAL/MANAGERIAL CONTROL | since 01/19/2020 |
| MARLOW, TAMILA | OPERATIONAL/MANAGERIAL CONTROL | since 09/01/2020 |
| BEG, SIMIN | CORPORATE DIRECTOR | since 08/18/2020 |
| BRAGG, TALAWNDA | CORPORATE DIRECTOR | since 01/01/2022 |
| BUCKLEY, JOHN | CORPORATE DIRECTOR | since 08/18/2020 |
| DOORNBOS, MARY | CORPORATE DIRECTOR | since 08/18/2020 |
| FERRELL-ROBINSON, LYNNETTE | CORPORATE DIRECTOR | since 08/18/2020 |
| HOFMAN, RONALD | CORPORATE DIRECTOR | since 08/18/2020 |
| PINK, BILL | CORPORATE DIRECTOR | since 08/18/2020 |
| PORT, CHRISTOPHER | CORPORATE DIRECTOR | since 08/18/2020 |
| TORRES, JOHANNIE | CORPORATE DIRECTOR | since 08/18/2020 |
| WAALKES, ANNICA | CORPORATE DIRECTOR | since 08/18/2020 |
| WATSON, SAM | CORPORATE DIRECTOR | since 08/18/2020 |
| WILSON, MARK | CORPORATE DIRECTOR | since 08/18/2020 |
| COX, MATTHEW | CORPORATE OFFICER | since 07/01/2022 |
| FREESE DECKER, CHRISTINA | CORPORATE OFFICER | since 08/21/2018 |
| PAKKALA, KAREN | CORPORATE OFFICER | since 03/01/2013 |
Source: CMS Nursing Home Ownership. Percent ownership is rarely disclosed — CMS only requires it for specific roles.
Facility Features
- CCRC
- No
- Hospital-based
- No
- Resident / family council
- Resident
- Sprinkler systems
- Yes
- Abuse citation flag
- No
Methodology & sources
- Nursing Home Provider Info (
nh-provider-info), vintage 2026, downloaded 2026-04-14 , 14,703 rows. - Nursing Home Health Deficiencies (
nh-deficiencies), vintage 2026, downloaded 2026-04-14 , 418,972 rows. - Nursing Home Ownership (
nh-ownership), vintage 2026, downloaded 2026-04-14 , 160,393 rows. - Skilled Nursing Facility Cost Report (
snf-cost-report), vintage 2023, downloaded 2026-04-14 , 14,120 rows.
All Data
Every labeled field shipped for this facility by CMS. No national median or percentile context is available for SNFs in the current release.
Show 113 rows
| Source | Metric | Value | Raw key |
|---|---|---|---|
| Cost Report | Cost per Resident Day ($) | $64 | metrics.cost_per_resident_day |
| Cost Report | Current Ratio | 0.15 | metrics.current_ratio |
| Cost Report | fiscal_year | 2,023 | fiscal_year |
| Cost Report | Medicaid Day Share (%) | 59.7% | metrics.medicaid_day_share |
| Cost Report | Medicare Day Share (%) | 3.0% | metrics.medicare_day_share |
| Cost Report | Net Income ($) | $-1,970,881 | metrics.net_income |
| Cost Report | Net Patient Revenue ($) | $21,866,335 | metrics.net_patient_revenue |
| Cost Report | Occupancy Rate (%) | 78.5% | metrics.occupancy_rate |
| Cost Report | Operating Margin (%) | -11.5% | metrics.operating_margin |
| Cost Report | Total Assets ($) | $25,818,115 | metrics.total_assets |
| Cost Report | Total Costs ($) | $3,015,168 | metrics.total_costs |
| Cost Report | Total Fund Balances ($) | $5,283,302 | metrics.fund_balance |
| Cost Report | Total Liabilities ($) | $20,534,813 | metrics.total_liabilities |
| Cost Report | Total Margin (%) | -8.8% | metrics.total_margin |
| Provider Information | Abuse Icon | N | Abuse Icon |
| Provider Information | Adjusted LPN Staffing Hours per Resident per Day | 1.08179 | Adjusted LPN Staffing Hours per Resident per Day |
| Provider Information | Adjusted Nurse Aide Staffing Hours per Resident per Day | 2.83970 | Adjusted Nurse Aide Staffing Hours per Resident per Day |
| Provider Information | Adjusted RN Staffing Hours per Resident per Day | 1.40081 | Adjusted RN Staffing Hours per Resident per Day |
| Provider Information | Adjusted Total Nurse Staffing Hours per Resident per Day | 5.32230 | Adjusted Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Adjusted Weekend Total Nurse Staffing Hours per Resident per Day | 4.60987 | Adjusted Weekend Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Administrator turnover footnote | — | Administrator turnover footnote |
| Provider Information | Automatic Sprinkler Systems in All Required Areas | Yes | Automatic Sprinkler Systems in All Required Areas |
| Provider Information | Average Number of Residents per Day | 141.4 | Average Number of Residents per Day |
| Provider Information | Average Number of Residents per Day Footnote | — | Average Number of Residents per Day Footnote |
| Provider Information | Case-Mix LPN Staffing Hours per Resident per Day | 0.85200 | Case-Mix LPN Staffing Hours per Resident per Day |
| Provider Information | Case-Mix Nurse Aide Staffing Hours per Resident per Day | 2.31555 | Case-Mix Nurse Aide Staffing Hours per Resident per Day |
| Provider Information | Case-Mix RN Staffing Hours per Resident per Day | 0.67157 | Case-Mix RN Staffing Hours per Resident per Day |
| Provider Information | Case-Mix Total Nurse Staffing Hours per Resident per Day | 3.83912 | Case-Mix Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day | 3.38378 | Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Chain Average Health Inspection Rating | 3.8 | Chain Average Health Inspection Rating |
| Provider Information | Chain Average Overall 5-star Rating | 4.4 | Chain Average Overall 5-star Rating |
| Provider Information | Chain Average QM Rating | 4.5 | Chain Average QM Rating |
| Provider Information | Chain Average Staffing Rating | 4.6 | Chain Average Staffing Rating |
| Provider Information | Chain ID | 721 | Chain ID |
| Provider Information | Chain Name | COREWELL HEALTH | Chain Name |
| Provider Information | City/Town | Grand Rapids | City/Town |
| Provider Information | CMS Certification Number (CCN) | 235035 | CMS Certification Number (CCN) |
| Provider Information | Continuing Care Retirement Community | N | Continuing Care Retirement Community |
| Provider Information | County/Parish | Kent | County/Parish |
| Provider Information | Date First Approved to Provide Medicare and Medicaid Services | 1967-01-01 | Date First Approved to Provide Medicare and Medicaid Services |
| Provider Information | Geocoding Footnote | — | Geocoding Footnote |
| Provider Information | Health Inspection Rating | 4 | Health Inspection Rating |
| Provider Information | Health Inspection Rating Footnote | — | Health Inspection Rating Footnote |
| Provider Information | Latitude | 42.8886 | Latitude |
| Provider Information | Legal Business Name | SPECTRUM HEALTH CONTINUING CARE | Legal Business Name |
| Provider Information | Location | 4118 Kalamazoo Ave SE,Grand Rapids,MI,49508 | Location |
| Provider Information | Long-Stay QM Rating | 5 | Long-Stay QM Rating |
| Provider Information | Long-Stay QM Rating Footnote | — | Long-Stay QM Rating Footnote |
| Provider Information | Longitude | -85.626 | Longitude |
| Provider Information | Most Recent Health Inspection More Than 2 Years Ago | N | Most Recent Health Inspection More Than 2 Years Ago |
| Provider Information | Number of administrators who have left the nursing home | 0 | Number of administrators who have left the nursing home |
| Provider Information | Number of Certified Beds | 165 | Number of Certified Beds |
| Provider Information | Number of Citations from Infection Control Inspections | — | Number of Citations from Infection Control Inspections |
| Provider Information | Number of Facilities in Chain | 8 | Number of Facilities in Chain |
| Provider Information | Number of Fines | 0 | Number of Fines |
| Provider Information | Number of Payment Denials | 0 | Number of Payment Denials |
| Provider Information | Nursing Case-Mix Index | 1.36003 | Nursing Case-Mix Index |
| Provider Information | Nursing Case-Mix Index Ratio | 0.98721 | Nursing Case-Mix Index Ratio |
| Provider Information | Overall Rating | 5 | Overall Rating |
| Provider Information | Overall Rating Footnote | — | Overall Rating Footnote |
| Provider Information | Ownership Type | Non profit - Corporation | Ownership Type |
| Provider Information | Physical Therapist Staffing Footnote | — | Physical Therapist Staffing Footnote |
| Provider Information | Processing Date | 2026-03-01 | Processing Date |
| Provider Information | Provider Address | 4118 Kalamazoo Ave SE | Provider Address |
| Provider Information | Provider Changed Ownership in Last 12 Months | N | Provider Changed Ownership in Last 12 Months |
| Provider Information | Provider Name | Corewell Health Rehabilitation & Nursing Center - | Provider Name |
| Provider Information | Provider Resides in Hospital | N | Provider Resides in Hospital |
| Provider Information | Provider SSA County Code | 400 | Provider SSA County Code |
| Provider Information | Provider Type | Medicare and Medicaid | Provider Type |
| Provider Information | QM Rating | 5 | QM Rating |
| Provider Information | QM Rating Footnote | — | QM Rating Footnote |
| Provider Information | Rating Cycle 1 Health Deficiency Score | 24 | Rating Cycle 1 Health Deficiency Score |
| Provider Information | Rating Cycle 1 Health Revisit Score | 0 | Rating Cycle 1 Health Revisit Score |
| Provider Information | Rating Cycle 1 Number of Complaint Health Deficiencies | 4 | Rating Cycle 1 Number of Complaint Health Deficiencies |
| Provider Information | Rating Cycle 1 Number of Health Revisits | 1 | Rating Cycle 1 Number of Health Revisits |
| Provider Information | Rating Cycle 1 Number of Standard Health Deficiencies | 2 | Rating Cycle 1 Number of Standard Health Deficiencies |
| Provider Information | Rating Cycle 1 Standard Survey Health Date | 2025-09-10 | Rating Cycle 1 Standard Survey Health Date |
| Provider Information | Rating Cycle 1 Total Health Score | 24 | Rating Cycle 1 Total Health Score |
| Provider Information | Rating Cycle 1 Total Number of Health Deficiencies | 5 | Rating Cycle 1 Total Number of Health Deficiencies |
| Provider Information | Rating Cycle 2 Number of Standard Health Deficiencies | 4 | Rating Cycle 2 Number of Standard Health Deficiencies |
| Provider Information | Rating Cycle 2 Standard Health Survey Date | 2024-08-15 | Rating Cycle 2 Standard Health Survey Date |
| Provider Information | Rating Cycle 2/3 Health Deficiency Score | 40 | Rating Cycle 2/3 Health Deficiency Score |
| Provider Information | Rating Cycle 2/3 Health Revisit Score | 0 | Rating Cycle 2/3 Health Revisit Score |
| Provider Information | Rating Cycle 2/3 Number of Complaint Health Deficiencies | 5 | Rating Cycle 2/3 Number of Complaint Health Deficiencies |
| Provider Information | Rating Cycle 2/3 Number of Health Revisits | 1 | Rating Cycle 2/3 Number of Health Revisits |
| Provider Information | Rating Cycle 2/3 Total Health Score | 40 | Rating Cycle 2/3 Total Health Score |
| Provider Information | Rating Cycle 2/3 Total Number of Health Deficiencies | 9 | Rating Cycle 2/3 Total Number of Health Deficiencies |
| Provider Information | Registered Nurse hours per resident per day on the weekend | 0.91850 | Registered Nurse hours per resident per day on the weekend |
| Provider Information | Registered Nurse turnover | 17.1 | Registered Nurse turnover |
| Provider Information | Registered Nurse turnover footnote | — | Registered Nurse turnover footnote |
| Provider Information | Reported Licensed Staffing Hours per Resident per Day | 2.46858 | Reported Licensed Staffing Hours per Resident per Day |
| Provider Information | Reported LPN Staffing Hours per Resident per Day | 1.07568 | Reported LPN Staffing Hours per Resident per Day |
| Provider Information | Reported Nurse Aide Staffing Hours per Resident per Day | 2.82366 | Reported Nurse Aide Staffing Hours per Resident per Day |
| Provider Information | Reported Physical Therapist Staffing Hours per Resident Per Day | 0.14673 | Reported Physical Therapist Staffing Hours per Resident Per Day |
| Provider Information | Reported RN Staffing Hours per Resident per Day | 1.39290 | Reported RN Staffing Hours per Resident per Day |
| Provider Information | Reported Staffing Footnote | — | Reported Staffing Footnote |
| Provider Information | Reported Total Nurse Staffing Hours per Resident per Day | 5.29224 | Reported Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Short-Stay QM Rating | 4 | Short-Stay QM Rating |
| Provider Information | Short-Stay QM Rating Footnote | — | Short-Stay QM Rating Footnote |
| Provider Information | Special Focus Status | — | Special Focus Status |
| Provider Information | Staffing Rating | 5 | Staffing Rating |
| Provider Information | Staffing Rating Footnote | — | Staffing Rating Footnote |
| Provider Information | State | MI | State |
| Provider Information | Telephone Number | 6164867002 | Telephone Number |
| Provider Information | Total Amount of Fines in Dollars | 0.00 | Total Amount of Fines in Dollars |
| Provider Information | Total number of nurse staff hours per resident per day on the weekend | 4.58383 | Total number of nurse staff hours per resident per day on the weekend |
| Provider Information | Total Number of Penalties | 0 | Total Number of Penalties |
| Provider Information | Total nursing staff turnover | 46.7 | Total nursing staff turnover |
| Provider Information | Total nursing staff turnover footnote | — | Total nursing staff turnover footnote |
| Provider Information | Total Weighted Health Survey Score | 28.000 | Total Weighted Health Survey Score |
| Provider Information | Urban | Y | Urban |
| Provider Information | With a Resident and Family Council | Resident | With a Resident and Family Council |
| Provider Information | ZIP Code | 49508 | ZIP Code |