Overview

Address
255 CENTRAL AVENUE, CHELSEA, MA 02150
Phone
6178845700
Certified beds
195
Avg daily residents
169 (87% of beds filled)
Ownership
For-profit LLC
Provider type
Medicare and Medicaid
Medicare/Medicaid since
1992-09-04
Setting
Urban
1 /5
CMS Overall Rating

CMS 5-Star Ratings

CMS rates every Medicare/Medicaid-certified nursing home on four domains. The Overall rating is driven primarily by Health Inspection results, then adjusted up or down by Staffing and Quality Measures.

Overall Rating
Composite of Health Inspection, Staffing, and Quality Measures.
1/5
Health Inspection
Based on the three most recent standard surveys, with more weight on recent results.
1/5
Staffing
Weighted combination of RN and total nurse staffing hours per resident per day, case-mix adjusted.
2/5
Quality Measures
15 resident-level quality measures split between long-stay and short-stay (post-acute) residents.
3/5
Quality Measures breakdown
Long-Stay Quality Measures 4/5
Short-Stay Quality Measures 2/5

Staffing & Workforce

Direct-care staffing is the strongest operational driver of quality in nursing homes. Values are hours per resident per day, derived from payroll-based journal (PBJ) submissions. "Case-mix" adjusts for resident acuity; "Adjusted" is the CMS rating-input value.

Role Reported Case-mix expected Adjusted Federal floor
Total nurse
All nursing staff combined: RN + LPN + Aide
3.17 3.99 3.07 ≥ 3.48 Below floor
Registered Nurse (RN)
Licensed RN hours. Strongest driver of clinical outcomes.
0.56 0.70 0.54 ≥ 0.55
Licensed Practical Nurse (LPN)
LPN/LVN hours. Often handles medication administration.
0.49 0.88 0.48
Nurse aide
CNA hours. Bulk of direct resident care — bathing, feeding, mobility.
2.12 2.40 2.05
Licensed (RN + LPN)
Combined licensed nurse coverage.
1.05
Physical therapist
Rehabilitation therapist hours — important for post-acute / rehab admissions.
0.02

Federal minimums (phasing in under the CMS 2024 minimum staffing rule) shown for reference. RN: 0.55 hrs/resident/day. Total nurse: 3.48 hrs/resident/day.

Weekend staffing

Total nurse (weekend)
2.88
hrs / resident / day
RN (weekend)
0.47
hrs / resident / day
Total nurse (adjusted, weekend)
2.79
hrs / resident / day

Weekend under-staffing is a common quality-of-care concern — adverse events are more frequent when licensed coverage drops.

Staff turnover

Total nursing staff turnover
40.5%
annual
RN turnover
81.8%
annual
Administrators departed
1
last 12 months

Resident acuity

Nursing Case-Mix Index
1.41
higher acuity than avg
Case-Mix Index Ratio
1.03
facility / state ratio

Health Inspections

CMS weights three inspection cycles to compute the Health Inspection rating: the most recent (50%), the second most recent (33%), and the oldest (17%). Each standard-survey deficiency is assigned a score based on scope and severity; complaint-survey findings and revisit scores are added to produce the cycle total.

Cycle Date Total defs. Standard Complaint Deficiency score Revisits Total score
Cycle 1 (most recent) 2025-04-02 18 18 0 80 1 80
Cycle 2/3 (prior) 2024-04-22 48 34 11 336 1 336
Total weighted health score
144.0
lower is better
Infection-control citations
3
last cycle

Deficiencies (83)

Individual survey findings. Scope/severity uses the CMS A–L matrix: letters further down the alphabet indicate greater harm and wider scope, up through J–L (immediate jeopardy).

2 A/B/C No actual harm — minor
81 D/E/F Actual harm — potential for minor
Tag Description Scope/Severity Survey date Corrected
0550 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. D 2025-04-02 2025-05-08
0561 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. D 2025-04-02 2025-05-08
0578 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. D 2025-04-02 2025-05-08
0582 Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. B 2025-04-02 2025-05-08
0641 Ensure each resident receives an accurate assessment. D 2025-04-02 2025-05-08
0658 Ensure services provided by the nursing facility meet professional standards of quality. E 2025-04-02 2025-05-08
0677 Provide care and assistance to perform activities of daily living for any resident who is unable. D 2025-04-02 2025-05-08
0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. D 2025-04-02 2025-05-08
0686 Provide appropriate pressure ulcer care and prevent new ulcers from developing. D 2025-04-02 2025-05-08
0688 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. D 2025-04-02 2025-05-08
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. D 2025-04-02 2025-05-08
0698 Provide safe, appropriate dialysis care/services for a resident who requires such services. D 2025-04-02 2025-05-08
0756 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. E 2025-04-02 2025-05-08
0761 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. D 2025-04-02 2025-05-08
0842 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. D 2025-04-02 2025-05-08
0880 Provide and implement an infection prevention and control program. E 2025-04-02 2025-05-08
0883 Develop and implement policies and procedures for flu and pneumonia vaccinations. D 2025-04-02 2025-05-08
0887 Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. D 2025-04-02 2025-05-08
0550 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. D 2024-04-22 2024-05-29
0552 Ensure that residents are fully informed and understand their health status, care and treatments. E 2024-04-22 2024-05-29
0559 Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. D 2024-04-22 2024-05-29
0567 Honor the resident's right to manage his or her financial affairs. D 2024-04-22 2024-05-29
0582 Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. B 2024-04-22 2024-05-29
0583 Keep residents' personal and medical records private and confidential. E 2024-04-22 2024-05-29
0584 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. E 2024-04-22 2024-05-29
0600 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. D 2024-04-22 2024-05-29
0607 Develop and implement policies and procedures to prevent abuse, neglect, and theft. D 2024-04-22 2024-05-29
0609 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. E 2024-04-22 2024-05-29
0610 Respond appropriately to all alleged violations. E 2024-04-22 2024-05-29
0623 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. D 2024-04-22 2024-05-29
0637 Assess the resident when there is a significant change in condition D 2024-04-22 2024-05-29
0641 Ensure each resident receives an accurate assessment. E 2024-04-22 2024-05-29
0656 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. E 2024-04-22 2024-05-29
0657 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. D 2024-04-22 2024-05-29
0658 Ensure services provided by the nursing facility meet professional standards of quality. E 2024-04-22 2024-05-29
0677 Provide care and assistance to perform activities of daily living for any resident who is unable. D 2024-04-22 2024-05-29
0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. D 2024-04-22 2024-05-29
0686 Provide appropriate pressure ulcer care and prevent new ulcers from developing. D 2024-04-22 2024-05-29
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. D 2024-04-22 2024-05-29
0692 Provide enough food/fluids to maintain a resident's health. E 2024-04-22 2024-05-29
0699 Provide care or services that was trauma informed and/or culturally competent. D 2024-04-22 2024-05-29
0725 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F 2024-04-22 2024-05-29
0726 Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. E 2024-04-22 2024-05-29
0730 Observe each nurse aide's job performance and give regular training. E 2024-04-22 2024-05-29
0758 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. D 2024-04-22 2024-05-29
0761 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. E 2024-04-22 2024-05-29
0812 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. E 2024-04-22 2024-05-29
0880 Provide and implement an infection prevention and control program. D 2024-04-22 2024-05-29
0883 Develop and implement policies and procedures for flu and pneumonia vaccinations. D 2024-04-22 2024-05-29
0887 Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. E 2024-04-22 2024-05-29

Showing 50 most recent of 83. See the All Data CSV for the full list.

Financial Health (FY 2023)

Payer mix (share of resident days)

Medicare 3.3% Medicaid 64.0% Other 32.7%

Operating performance

Operating Margin
-27.6%
Total Margin
-8.0%
Occupancy Rate
74.5%
Cost per Resident Day
$22

Revenue & costs

Net Patient Revenue
$14.4M
Total Costs
$1.2M
Net Income
-$1.4M

Balance sheet

Total Assets
$5.7M
Total Liabilities
$9.2M
Fund Balance
-$3.5M
Current Ratio
0.24

Source: CMS SNF Cost Report (FY 2023). Cost report data lags by ~2 years.

Ownership & Corporate Structure

Chain: MARQUIS HEALTH SERVICES

Chain ID
336
Facilities in chain
81
Legal business name
HIGHLAND PARK OPERATOR LLC
Chain-average star ratings (for peer context)
Overall
3.0
Health
2.5
Staffing
2.3
QM
4.3

Owner / manager organizations (3)

Organization Role Association
MARQUIS LIMITED LLC OPERATIONAL/MANAGERIAL CONTROL since 04/01/2025
RELIANT PRO REHAB LLC OPERATIONAL/MANAGERIAL CONTROL since 04/01/2025
WALKER & DUNLOP MULTIFAMILY INC 5% OR GREATER SECURITY INTEREST since 04/01/2025

Owner / manager individuals (3)

Name Role Association
ALGHAZAWNEH, BASHAR OPERATIONAL/MANAGERIAL CONTROL since 04/01/2025
NISAR, SAIRA OPERATIONAL/MANAGERIAL CONTROL since 04/01/2025
POSEN, MINDEE OPERATIONAL/MANAGERIAL CONTROL since 04/01/2025

Source: CMS Nursing Home Ownership. Percent ownership is rarely disclosed — CMS only requires it for specific roles.

Facility Features

CCRC
No
Hospital-based
No
Resident / family council
None
Sprinkler systems
Yes
Abuse citation flag
No
Methodology & sources

Full methodology →

All Data

Every labeled field shipped for this facility by CMS. No national median or percentile context is available for SNFs in the current release.

Download CSV

Show 113 rows
Source Metric Value Raw key
Cost Report Cost per Resident Day ($) $22 metrics.cost_per_resident_day
Cost Report Current Ratio 0.24 metrics.current_ratio
Cost Report fiscal_year 2,023 fiscal_year
Cost Report Medicaid Day Share (%) 64.0% metrics.medicaid_day_share
Cost Report Medicare Day Share (%) 3.3% metrics.medicare_day_share
Cost Report Net Income ($) $-1,363,746 metrics.net_income
Cost Report Net Patient Revenue ($) $14,427,808 metrics.net_patient_revenue
Cost Report Occupancy Rate (%) 74.5% metrics.occupancy_rate
Cost Report Operating Margin (%) -27.6% metrics.operating_margin
Cost Report Total Assets ($) $5,680,625 metrics.total_assets
Cost Report Total Costs ($) $1,166,374 metrics.total_costs
Cost Report Total Fund Balances ($) $-3,517,542 metrics.fund_balance
Cost Report Total Liabilities ($) $9,198,167 metrics.total_liabilities
Cost Report Total Margin (%) -8.0% metrics.total_margin
Provider Information Abuse Icon N Abuse Icon
Provider Information Adjusted LPN Staffing Hours per Resident per Day 0.47550 Adjusted LPN Staffing Hours per Resident per Day
Provider Information Adjusted Nurse Aide Staffing Hours per Resident per Day 2.05444 Adjusted Nurse Aide Staffing Hours per Resident per Day
Provider Information Adjusted RN Staffing Hours per Resident per Day 0.54164 Adjusted RN Staffing Hours per Resident per Day
Provider Information Adjusted Total Nurse Staffing Hours per Resident per Day 3.07158 Adjusted Total Nurse Staffing Hours per Resident per Day
Provider Information Adjusted Weekend Total Nurse Staffing Hours per Resident per Day 2.78668 Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Administrator turnover footnote Administrator turnover footnote
Provider Information Automatic Sprinkler Systems in All Required Areas Yes Automatic Sprinkler Systems in All Required Areas
Provider Information Average Number of Residents per Day 168.7 Average Number of Residents per Day
Provider Information Average Number of Residents per Day Footnote Average Number of Residents per Day Footnote
Provider Information Case-Mix LPN Staffing Hours per Resident per Day 0.88490 Case-Mix LPN Staffing Hours per Resident per Day
Provider Information Case-Mix Nurse Aide Staffing Hours per Resident per Day 2.40496 Case-Mix Nurse Aide Staffing Hours per Resident per Day
Provider Information Case-Mix RN Staffing Hours per Resident per Day 0.69750 Case-Mix RN Staffing Hours per Resident per Day
Provider Information Case-Mix Total Nurse Staffing Hours per Resident per Day 3.98736 Case-Mix Total Nurse Staffing Hours per Resident per Day
Provider Information Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day 3.51444 Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Chain Average Health Inspection Rating 2.5 Chain Average Health Inspection Rating
Provider Information Chain Average Overall 5-star Rating 3.0 Chain Average Overall 5-star Rating
Provider Information Chain Average QM Rating 4.3 Chain Average QM Rating
Provider Information Chain Average Staffing Rating 2.3 Chain Average Staffing Rating
Provider Information Chain ID 336 Chain ID
Provider Information Chain Name MARQUIS HEALTH SERVICES Chain Name
Provider Information City/Town CHELSEA City/Town
Provider Information CMS Certification Number (CCN) 225557 CMS Certification Number (CCN)
Provider Information Continuing Care Retirement Community N Continuing Care Retirement Community
Provider Information County/Parish Suffolk County/Parish
Provider Information Date First Approved to Provide Medicare and Medicaid Services 1992-09-04 Date First Approved to Provide Medicare and Medicaid Services
Provider Information Geocoding Footnote Geocoding Footnote
Provider Information Health Inspection Rating 1 Health Inspection Rating
Provider Information Health Inspection Rating Footnote Health Inspection Rating Footnote
Provider Information Latitude 42.3881 Latitude
Provider Information Legal Business Name HIGHLAND PARK OPERATOR LLC Legal Business Name
Provider Information Location 255 CENTRAL AVENUE,CHELSEA,MA,02150 Location
Provider Information Long-Stay QM Rating 4 Long-Stay QM Rating
Provider Information Long-Stay QM Rating Footnote Long-Stay QM Rating Footnote
Provider Information Longitude -71.026 Longitude
Provider Information Most Recent Health Inspection More Than 2 Years Ago N Most Recent Health Inspection More Than 2 Years Ago
Provider Information Number of administrators who have left the nursing home 1 Number of administrators who have left the nursing home
Provider Information Number of Certified Beds 195 Number of Certified Beds
Provider Information Number of Citations from Infection Control Inspections 3 Number of Citations from Infection Control Inspections
Provider Information Number of Facilities in Chain 81 Number of Facilities in Chain
Provider Information Number of Fines 0 Number of Fines
Provider Information Number of Payment Denials 0 Number of Payment Denials
Provider Information Nursing Case-Mix Index 1.41254 Nursing Case-Mix Index
Provider Information Nursing Case-Mix Index Ratio 1.02533 Nursing Case-Mix Index Ratio
Provider Information Overall Rating 1 Overall Rating
Provider Information Overall Rating Footnote Overall Rating Footnote
Provider Information Ownership Type For profit - Limited Liability company Ownership Type
Provider Information Physical Therapist Staffing Footnote Physical Therapist Staffing Footnote
Provider Information Processing Date 2026-03-01 Processing Date
Provider Information Provider Address 255 CENTRAL AVENUE Provider Address
Provider Information Provider Changed Ownership in Last 12 Months N Provider Changed Ownership in Last 12 Months
Provider Information Provider Name HIGHLAND PARK REHABILITATION AND HEALTHCARE CENTER Provider Name
Provider Information Provider Resides in Hospital N Provider Resides in Hospital
Provider Information Provider SSA County Code 160 Provider SSA County Code
Provider Information Provider Type Medicare and Medicaid Provider Type
Provider Information QM Rating 3 QM Rating
Provider Information QM Rating Footnote QM Rating Footnote
Provider Information Rating Cycle 1 Health Deficiency Score 80 Rating Cycle 1 Health Deficiency Score
Provider Information Rating Cycle 1 Health Revisit Score 0 Rating Cycle 1 Health Revisit Score
Provider Information Rating Cycle 1 Number of Complaint Health Deficiencies 0 Rating Cycle 1 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 1 Number of Health Revisits 1 Rating Cycle 1 Number of Health Revisits
Provider Information Rating Cycle 1 Number of Standard Health Deficiencies 18 Rating Cycle 1 Number of Standard Health Deficiencies
Provider Information Rating Cycle 1 Standard Survey Health Date 2025-04-02 Rating Cycle 1 Standard Survey Health Date
Provider Information Rating Cycle 1 Total Health Score 80 Rating Cycle 1 Total Health Score
Provider Information Rating Cycle 1 Total Number of Health Deficiencies 18 Rating Cycle 1 Total Number of Health Deficiencies
Provider Information Rating Cycle 2 Number of Standard Health Deficiencies 34 Rating Cycle 2 Number of Standard Health Deficiencies
Provider Information Rating Cycle 2 Standard Health Survey Date 2024-04-22 Rating Cycle 2 Standard Health Survey Date
Provider Information Rating Cycle 2/3 Health Deficiency Score 336 Rating Cycle 2/3 Health Deficiency Score
Provider Information Rating Cycle 2/3 Health Revisit Score 0 Rating Cycle 2/3 Health Revisit Score
Provider Information Rating Cycle 2/3 Number of Complaint Health Deficiencies 11 Rating Cycle 2/3 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 2/3 Number of Health Revisits 1 Rating Cycle 2/3 Number of Health Revisits
Provider Information Rating Cycle 2/3 Total Health Score 336 Rating Cycle 2/3 Total Health Score
Provider Information Rating Cycle 2/3 Total Number of Health Deficiencies 48 Rating Cycle 2/3 Total Number of Health Deficiencies
Provider Information Registered Nurse hours per resident per day on the weekend 0.47297 Registered Nurse hours per resident per day on the weekend
Provider Information Registered Nurse turnover 81.8 Registered Nurse turnover
Provider Information Registered Nurse turnover footnote Registered Nurse turnover footnote
Provider Information Reported Licensed Staffing Hours per Resident per Day 1.05045 Reported Licensed Staffing Hours per Resident per Day
Provider Information Reported LPN Staffing Hours per Resident per Day 0.49107 Reported LPN Staffing Hours per Resident per Day
Provider Information Reported Nurse Aide Staffing Hours per Resident per Day 2.12172 Reported Nurse Aide Staffing Hours per Resident per Day
Provider Information Reported Physical Therapist Staffing Hours per Resident Per Day 0.02209 Reported Physical Therapist Staffing Hours per Resident Per Day
Provider Information Reported RN Staffing Hours per Resident per Day 0.55938 Reported RN Staffing Hours per Resident per Day
Provider Information Reported Staffing Footnote Reported Staffing Footnote
Provider Information Reported Total Nurse Staffing Hours per Resident per Day 3.17216 Reported Total Nurse Staffing Hours per Resident per Day
Provider Information Short-Stay QM Rating 2 Short-Stay QM Rating
Provider Information Short-Stay QM Rating Footnote Short-Stay QM Rating Footnote
Provider Information Special Focus Status Special Focus Status
Provider Information Staffing Rating 2 Staffing Rating
Provider Information Staffing Rating Footnote Staffing Rating Footnote
Provider Information State MA State
Provider Information Telephone Number 6178845700 Telephone Number
Provider Information Total Amount of Fines in Dollars 0.00 Total Amount of Fines in Dollars
Provider Information Total number of nurse staff hours per resident per day on the weekend 2.87794 Total number of nurse staff hours per resident per day on the weekend
Provider Information Total Number of Penalties 0 Total Number of Penalties
Provider Information Total nursing staff turnover 40.5 Total nursing staff turnover
Provider Information Total nursing staff turnover footnote Total nursing staff turnover footnote
Provider Information Total Weighted Health Survey Score 144.000 Total Weighted Health Survey Score
Provider Information Urban Y Urban
Provider Information With a Resident and Family Council None With a Resident and Family Council
Provider Information ZIP Code 02150 ZIP Code