SNF
D'Youville Senior Care
CCN: 225515 · LOWELL, MA 01854 · Middlesex County
Overview
- Address
- 981 VARNUM AVENUE, LOWELL, MA 01854
- Phone
- 9784584083
- Certified beds
- 208
- Avg daily residents
- 201 (96% of beds filled)
- Ownership
- Non-profit corporation
- Provider type
- Medicare and Medicaid
- Medicare/Medicaid since
- 1990-07-01
- Setting
- Urban
2 /5
★★★★★
CMS Overall Rating
CMS 5-Star Ratings
CMS rates every Medicare/Medicaid-certified nursing home on four domains. The Overall rating is driven primarily by Health Inspection results, then adjusted up or down by Staffing and Quality Measures.
Staffing & Workforce
Direct-care staffing is the strongest operational driver of quality in nursing homes. Values are hours per resident per day, derived from payroll-based journal (PBJ) submissions. "Case-mix" adjusts for resident acuity; "Adjusted" is the CMS rating-input value.
| Role | Reported | Case-mix expected | Adjusted | Federal floor | |
|---|---|---|---|---|---|
| Total nurse All nursing staff combined: RN + LPN + Aide | 3.76 | 3.81 | 3.81 | ≥ 3.48 | |
| Registered Nurse (RN) Licensed RN hours. Strongest driver of clinical outcomes. | 0.27 | 0.67 | 0.27 | ≥ 0.55 | Below floor |
| Licensed Practical Nurse (LPN) LPN/LVN hours. Often handles medication administration. | 1.32 | 0.85 | 1.34 | — | |
| Nurse aide CNA hours. Bulk of direct resident care — bathing, feeding, mobility. | 2.16 | 2.30 | 2.19 | — | |
| Licensed (RN + LPN) Combined licensed nurse coverage. | 1.59 | — | — | — | |
| Physical therapist Rehabilitation therapist hours — important for post-acute / rehab admissions. | 0.09 | — | — | — |
Federal minimums (phasing in under the CMS 2024 minimum staffing rule) shown for reference. RN: 0.55 hrs/resident/day. Total nurse: 3.48 hrs/resident/day.
Weekend staffing
Total nurse (weekend)
3.52
hrs / resident / day
RN (weekend)
0.19
hrs / resident / day
Total nurse (adjusted, weekend)
3.57
hrs / resident / day
Weekend under-staffing is a common quality-of-care concern — adverse events are more frequent when licensed coverage drops.
Staff turnover
Total nursing staff turnover
37.3%
annual
RN turnover
33.3%
annual
Administrators departed
0
last 12 months
Resident acuity
Nursing Case-Mix Index
1.35
higher acuity than avg
Case-Mix Index Ratio
0.98
facility / state ratio
Health Inspections
CMS weights three inspection cycles to compute the Health Inspection rating: the most recent (50%), the second most recent (33%), and the oldest (17%). Each standard-survey deficiency is assigned a score based on scope and severity; complaint-survey findings and revisit scores are added to produce the cycle total.
| Cycle | Date | Total defs. | Standard | Complaint | Deficiency score | Revisits | Total score |
|---|---|---|---|---|---|---|---|
| Cycle 1 (most recent) | 2025-04-11 | 13 | 9 | 4 | 60 | 1 | 60 |
| Cycle 2/3 (prior) | 2024-05-31 | 10 | 9 | 1 | 48 | 1 | 48 |
Total weighted health score
57.0
lower is better
Deficiencies (32)
Individual survey findings. Scope/severity uses the CMS A–L matrix: letters further down the alphabet indicate greater harm and wider scope, up through J–L (immediate jeopardy).
31 D/E/F Actual harm — potential for minor
1 G/H/I Actual harm
| Tag | Description | Scope/Severity | Survey date | Corrected |
|---|---|---|---|---|
| 0557 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | 2026-01-13 | 2026-02-27 |
| 0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | 2026-01-13 | 2026-02-13 |
| 0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | 2026-01-13 | 2026-02-13 |
| 0687 | Provide appropriate foot care. | D | 2025-12-04 | 2025-12-31 |
| 0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | 2025-04-11 | 2025-05-02 |
| 0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | 2025-04-11 | 2025-05-07 |
| 0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | 2025-04-11 | 2025-05-07 |
| 0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | 2025-04-11 | 2025-05-07 |
| 0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | 2025-04-11 | 2025-05-07 |
| 0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | 2025-04-11 | 2025-05-07 |
| 0808 | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. | D | 2025-04-11 | 2025-05-07 |
| 0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | 2025-04-11 | 2025-05-07 |
| 0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | 2025-04-11 | 2025-05-07 |
| 0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | 2024-08-21 | 2024-09-25 |
| 0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | 2024-05-31 | 2024-06-22 |
| 0610 | Respond appropriately to all alleged violations. | D | 2024-05-31 | 2024-06-22 |
| 0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | 2024-05-31 | 2024-06-22 |
| 0685 | Assist a resident in gaining access to vision and hearing services. | D | 2024-05-31 | 2024-06-22 |
| 0694 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D | 2024-05-31 | 2024-06-22 |
| 0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | 2024-05-31 | 2024-06-22 |
| 0808 | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. | D | 2024-05-31 | 2024-06-22 |
| 0810 | Provide special eating equipment and utensils for residents who need them and appropriate assistance. | D | 2024-05-31 | 2024-06-22 |
| 0880 | Provide and implement an infection prevention and control program. | E | 2024-05-31 | 2024-06-22 |
| 0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | 2023-04-13 | 2023-05-22 |
| 0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | 2023-04-13 | 2023-05-22 |
| 0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | 2023-04-13 | 2023-05-22 |
| 0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | 2023-04-13 | 2023-05-22 |
| 0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | 2023-04-13 | 2023-05-22 |
| 0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | 2023-04-13 | 2023-04-21 |
| 0740 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | D | 2023-04-13 | 2023-05-22 |
| 0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | 2023-04-13 | 2023-05-22 |
| 0880 | Provide and implement an infection prevention and control program. | D | 2023-04-13 | 2023-05-22 |
Penalties (1)
Fines issued
1
last 3 years
Total fines
$10,517
| Date | Type | Fine amount |
|---|---|---|
| 2023-04-13 | Fine | $10,517 |
Source: CMS Nursing Home Penalties.
Financial Health (FY 2023)
Payer mix (share of resident days)
Medicare 4.8% Medicaid 49.7% Other 45.5%
Operating performance
Operating Margin
-10.9%
Total Margin
-6.1%
Occupancy Rate
95.2%
Cost per Resident Day
$22
Revenue & costs
Net Patient Revenue
$24.2M
Total Costs
$1.6M
Net Income
-$1.5M
Balance sheet
Total Assets
$21.6M
Total Liabilities
$16.3M
Fund Balance
$5.3M
Current Ratio
0.99
Source: CMS SNF Cost Report (FY 2023). Cost report data lags by ~2 years.
Ownership & Corporate Structure
Owner / manager organizations (1)
| Organization | Role | Association |
|---|---|---|
| D'YOUVILLE LEADERSHIP SOLUTIONS, INC | OPERATIONAL/MANAGERIAL CONTROL | since 01/01/2012 |
Owner / manager individuals (29)
| Name | Role | Association |
|---|---|---|
| ALTENWEG, MARK | OPERATIONAL/MANAGERIAL CONTROL | since 09/07/2007 |
| ARCHAMBAULT, JEANNE | OPERATIONAL/MANAGERIAL CONTROL | since 04/18/2011 |
| BRESNICK, LOUIS | OPERATIONAL/MANAGERIAL CONTROL | since 11/08/2017 |
| BROWN, THOMAS | OPERATIONAL/MANAGERIAL CONTROL | since 06/22/2010 |
| CLERMONT, JOASEPH | OPERATIONAL/MANAGERIAL CONTROL | since 12/01/2014 |
| COCHRAN, MARK | OPERATIONAL/MANAGERIAL CONTROL | since 06/22/2010 |
| FERRICK, MICHAEL | OPERATIONAL/MANAGERIAL CONTROL | since 05/08/2017 |
| FRECHETTE, GERARD | OPERATIONAL/MANAGERIAL CONTROL | since 02/28/2013 |
| GORI, PETER | OPERATIONAL/MANAGERIAL CONTROL | since 04/23/2014 |
| HOEY, AMY | OPERATIONAL/MANAGERIAL CONTROL | since 03/29/2012 |
| HOWARD, CAROL | OPERATIONAL/MANAGERIAL CONTROL | since 04/23/2014 |
| KNIGHT, MARGARET | OPERATIONAL/MANAGERIAL CONTROL | since 03/25/2015 |
| LAROCHELLE, STEVEN | OPERATIONAL/MANAGERIAL CONTROL | since 04/23/2014 |
| LEBLANC, PAULINE | OPERATIONAL/MANAGERIAL CONTROL | since 02/28/2013 |
| LINNEHAN, JAMES | OPERATIONAL/MANAGERIAL CONTROL | since 05/01/2008 |
| MALO, PRESCILLE | OPERATIONAL/MANAGERIAL CONTROL | since 09/07/2007 |
| MARTIN, WILLIAM | OPERATIONAL/MANAGERIAL CONTROL | since 03/25/2015 |
| PRENDERGAST, NAOMI | OPERATIONAL/MANAGERIAL CONTROL | since 01/26/2004 |
| RAMIREZ, JUDITH | OPERATIONAL/MANAGERIAL CONTROL | since 02/28/2013 |
| SUTCLIFFE, ARTHUR | OPERATIONAL/MANAGERIAL CONTROL | since 02/28/2013 |
| YOUNG, ROBERT | OPERATIONAL/MANAGERIAL CONTROL | since 03/25/2015 |
| ALTENWEG, MARK | CORPORATE DIRECTOR | since 09/07/2007 |
| PRENDERGAST, NAOMI | CORPORATE DIRECTOR | since 09/07/2007 |
| ALTENWEG, MARK | CORPORATE OFFICER | since 11/03/2003 |
| PRENDERGAST, NAOMI | CORPORATE OFFICER | since 09/07/2007 |
Showing 25 of 29 individuals. Full list in CSV.
Source: CMS Nursing Home Ownership. Percent ownership is rarely disclosed — CMS only requires it for specific roles.
Facility Features
- CCRC
- No
- Hospital-based
- No
- Resident / family council
- Resident
- Sprinkler systems
- Yes
- Abuse citation flag
- No
Methodology & sources
- Nursing Home Provider Info (
nh-provider-info), vintage 2026, downloaded 2026-04-14 , 14,703 rows. - Nursing Home Penalties (
nh-penalties), vintage 2026, downloaded 2026-04-14 , 16,915 rows. - Nursing Home Health Deficiencies (
nh-deficiencies), vintage 2026, downloaded 2026-04-14 , 418,972 rows. - Nursing Home Ownership (
nh-ownership), vintage 2026, downloaded 2026-04-14 , 160,393 rows. - Skilled Nursing Facility Cost Report (
snf-cost-report), vintage 2023, downloaded 2026-04-14 , 14,120 rows.
All Data
Every labeled field shipped for this facility by CMS. No national median or percentile context is available for SNFs in the current release.
Show 113 rows
| Source | Metric | Value | Raw key |
|---|---|---|---|
| Cost Report | Cost per Resident Day ($) | $22 | metrics.cost_per_resident_day |
| Cost Report | Current Ratio | 0.99 | metrics.current_ratio |
| Cost Report | fiscal_year | 2,023 | fiscal_year |
| Cost Report | Medicaid Day Share (%) | 49.7% | metrics.medicaid_day_share |
| Cost Report | Medicare Day Share (%) | 4.8% | metrics.medicare_day_share |
| Cost Report | Net Income ($) | $-1,543,925 | metrics.net_income |
| Cost Report | Net Patient Revenue ($) | $24,207,885 | metrics.net_patient_revenue |
| Cost Report | Occupancy Rate (%) | 95.2% | metrics.occupancy_rate |
| Cost Report | Operating Margin (%) | -10.9% | metrics.operating_margin |
| Cost Report | Total Assets ($) | $21,566,940 | metrics.total_assets |
| Cost Report | Total Costs ($) | $1,580,811 | metrics.total_costs |
| Cost Report | Total Fund Balances ($) | $5,316,499 | metrics.fund_balance |
| Cost Report | Total Liabilities ($) | $16,250,441 | metrics.total_liabilities |
| Cost Report | Total Margin (%) | -6.1% | metrics.total_margin |
| Provider Information | Abuse Icon | N | Abuse Icon |
| Provider Information | Adjusted LPN Staffing Hours per Resident per Day | 1.34109 | Adjusted LPN Staffing Hours per Resident per Day |
| Provider Information | Adjusted Nurse Aide Staffing Hours per Resident per Day | 2.19382 | Adjusted Nurse Aide Staffing Hours per Resident per Day |
| Provider Information | Adjusted RN Staffing Hours per Resident per Day | 0.27260 | Adjusted RN Staffing Hours per Resident per Day |
| Provider Information | Adjusted Total Nurse Staffing Hours per Resident per Day | 3.80751 | Adjusted Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Adjusted Weekend Total Nurse Staffing Hours per Resident per Day | 3.57102 | Adjusted Weekend Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Administrator turnover footnote | — | Administrator turnover footnote |
| Provider Information | Automatic Sprinkler Systems in All Required Areas | Yes | Automatic Sprinkler Systems in All Required Areas |
| Provider Information | Average Number of Residents per Day | 200.7 | Average Number of Residents per Day |
| Provider Information | Average Number of Residents per Day Footnote | — | Average Number of Residents per Day Footnote |
| Provider Information | Case-Mix LPN Staffing Hours per Resident per Day | 0.84535 | Case-Mix LPN Staffing Hours per Resident per Day |
| Provider Information | Case-Mix Nurse Aide Staffing Hours per Resident per Day | 2.29747 | Case-Mix Nurse Aide Staffing Hours per Resident per Day |
| Provider Information | Case-Mix RN Staffing Hours per Resident per Day | 0.66632 | Case-Mix RN Staffing Hours per Resident per Day |
| Provider Information | Case-Mix Total Nurse Staffing Hours per Resident per Day | 3.80914 | Case-Mix Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day | 3.35735 | Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Chain Average Health Inspection Rating | — | Chain Average Health Inspection Rating |
| Provider Information | Chain Average Overall 5-star Rating | — | Chain Average Overall 5-star Rating |
| Provider Information | Chain Average QM Rating | — | Chain Average QM Rating |
| Provider Information | Chain Average Staffing Rating | — | Chain Average Staffing Rating |
| Provider Information | Chain ID | — | Chain ID |
| Provider Information | Chain Name | — | Chain Name |
| Provider Information | City/Town | LOWELL | City/Town |
| Provider Information | CMS Certification Number (CCN) | 225515 | CMS Certification Number (CCN) |
| Provider Information | Continuing Care Retirement Community | N | Continuing Care Retirement Community |
| Provider Information | County/Parish | Middlesex | County/Parish |
| Provider Information | Date First Approved to Provide Medicare and Medicaid Services | 1990-07-01 | Date First Approved to Provide Medicare and Medicaid Services |
| Provider Information | Geocoding Footnote | — | Geocoding Footnote |
| Provider Information | Health Inspection Rating | 2 | Health Inspection Rating |
| Provider Information | Health Inspection Rating Footnote | — | Health Inspection Rating Footnote |
| Provider Information | Latitude | 42.6436 | Latitude |
| Provider Information | Legal Business Name | D YOUVILLE SENIOR CARE INC | Legal Business Name |
| Provider Information | Location | 981 VARNUM AVENUE,LOWELL,MA,01854 | Location |
| Provider Information | Long-Stay QM Rating | 2 | Long-Stay QM Rating |
| Provider Information | Long-Stay QM Rating Footnote | — | Long-Stay QM Rating Footnote |
| Provider Information | Longitude | -71.364 | Longitude |
| Provider Information | Most Recent Health Inspection More Than 2 Years Ago | N | Most Recent Health Inspection More Than 2 Years Ago |
| Provider Information | Number of administrators who have left the nursing home | 0 | Number of administrators who have left the nursing home |
| Provider Information | Number of Certified Beds | 208 | Number of Certified Beds |
| Provider Information | Number of Citations from Infection Control Inspections | — | Number of Citations from Infection Control Inspections |
| Provider Information | Number of Facilities in Chain | — | Number of Facilities in Chain |
| Provider Information | Number of Fines | 1 | Number of Fines |
| Provider Information | Number of Payment Denials | 0 | Number of Payment Denials |
| Provider Information | Nursing Case-Mix Index | 1.34941 | Nursing Case-Mix Index |
| Provider Information | Nursing Case-Mix Index Ratio | 0.97950 | Nursing Case-Mix Index Ratio |
| Provider Information | Overall Rating | 2 | Overall Rating |
| Provider Information | Overall Rating Footnote | — | Overall Rating Footnote |
| Provider Information | Ownership Type | Non profit - Corporation | Ownership Type |
| Provider Information | Physical Therapist Staffing Footnote | — | Physical Therapist Staffing Footnote |
| Provider Information | Processing Date | 2026-03-01 | Processing Date |
| Provider Information | Provider Address | 981 VARNUM AVENUE | Provider Address |
| Provider Information | Provider Changed Ownership in Last 12 Months | N | Provider Changed Ownership in Last 12 Months |
| Provider Information | Provider Name | D'Youville Senior Care | Provider Name |
| Provider Information | Provider Resides in Hospital | N | Provider Resides in Hospital |
| Provider Information | Provider SSA County Code | 090 | Provider SSA County Code |
| Provider Information | Provider Type | Medicare and Medicaid | Provider Type |
| Provider Information | QM Rating | 2 | QM Rating |
| Provider Information | QM Rating Footnote | — | QM Rating Footnote |
| Provider Information | Rating Cycle 1 Health Deficiency Score | 60 | Rating Cycle 1 Health Deficiency Score |
| Provider Information | Rating Cycle 1 Health Revisit Score | 0 | Rating Cycle 1 Health Revisit Score |
| Provider Information | Rating Cycle 1 Number of Complaint Health Deficiencies | 4 | Rating Cycle 1 Number of Complaint Health Deficiencies |
| Provider Information | Rating Cycle 1 Number of Health Revisits | 1 | Rating Cycle 1 Number of Health Revisits |
| Provider Information | Rating Cycle 1 Number of Standard Health Deficiencies | 9 | Rating Cycle 1 Number of Standard Health Deficiencies |
| Provider Information | Rating Cycle 1 Standard Survey Health Date | 2025-04-11 | Rating Cycle 1 Standard Survey Health Date |
| Provider Information | Rating Cycle 1 Total Health Score | 60 | Rating Cycle 1 Total Health Score |
| Provider Information | Rating Cycle 1 Total Number of Health Deficiencies | 13 | Rating Cycle 1 Total Number of Health Deficiencies |
| Provider Information | Rating Cycle 2 Number of Standard Health Deficiencies | 9 | Rating Cycle 2 Number of Standard Health Deficiencies |
| Provider Information | Rating Cycle 2 Standard Health Survey Date | 2024-05-31 | Rating Cycle 2 Standard Health Survey Date |
| Provider Information | Rating Cycle 2/3 Health Deficiency Score | 48 | Rating Cycle 2/3 Health Deficiency Score |
| Provider Information | Rating Cycle 2/3 Health Revisit Score | 0 | Rating Cycle 2/3 Health Revisit Score |
| Provider Information | Rating Cycle 2/3 Number of Complaint Health Deficiencies | 1 | Rating Cycle 2/3 Number of Complaint Health Deficiencies |
| Provider Information | Rating Cycle 2/3 Number of Health Revisits | 1 | Rating Cycle 2/3 Number of Health Revisits |
| Provider Information | Rating Cycle 2/3 Total Health Score | 48 | Rating Cycle 2/3 Total Health Score |
| Provider Information | Rating Cycle 2/3 Total Number of Health Deficiencies | 10 | Rating Cycle 2/3 Total Number of Health Deficiencies |
| Provider Information | Registered Nurse hours per resident per day on the weekend | 0.19228 | Registered Nurse hours per resident per day on the weekend |
| Provider Information | Registered Nurse turnover | 33.3 | Registered Nurse turnover |
| Provider Information | Registered Nurse turnover footnote | — | Registered Nurse turnover footnote |
| Provider Information | Reported Licensed Staffing Hours per Resident per Day | 1.59204 | Reported Licensed Staffing Hours per Resident per Day |
| Provider Information | Reported LPN Staffing Hours per Resident per Day | 1.32310 | Reported LPN Staffing Hours per Resident per Day |
| Provider Information | Reported Nurse Aide Staffing Hours per Resident per Day | 2.16439 | Reported Nurse Aide Staffing Hours per Resident per Day |
| Provider Information | Reported Physical Therapist Staffing Hours per Resident Per Day | 0.08618 | Reported Physical Therapist Staffing Hours per Resident Per Day |
| Provider Information | Reported RN Staffing Hours per Resident per Day | 0.26894 | Reported RN Staffing Hours per Resident per Day |
| Provider Information | Reported Staffing Footnote | — | Reported Staffing Footnote |
| Provider Information | Reported Total Nurse Staffing Hours per Resident per Day | 3.75644 | Reported Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Short-Stay QM Rating | 2 | Short-Stay QM Rating |
| Provider Information | Short-Stay QM Rating Footnote | — | Short-Stay QM Rating Footnote |
| Provider Information | Special Focus Status | — | Special Focus Status |
| Provider Information | Staffing Rating | 3 | Staffing Rating |
| Provider Information | Staffing Rating Footnote | — | Staffing Rating Footnote |
| Provider Information | State | MA | State |
| Provider Information | Telephone Number | 9784584083 | Telephone Number |
| Provider Information | Total Amount of Fines in Dollars | 10517.00 | Total Amount of Fines in Dollars |
| Provider Information | Total number of nurse staff hours per resident per day on the weekend | 3.52312 | Total number of nurse staff hours per resident per day on the weekend |
| Provider Information | Total Number of Penalties | 1 | Total Number of Penalties |
| Provider Information | Total nursing staff turnover | 37.3 | Total nursing staff turnover |
| Provider Information | Total nursing staff turnover footnote | — | Total nursing staff turnover footnote |
| Provider Information | Total Weighted Health Survey Score | 57.000 | Total Weighted Health Survey Score |
| Provider Information | Urban | Y | Urban |
| Provider Information | With a Resident and Family Council | Resident | With a Resident and Family Council |
| Provider Information | ZIP Code | 01854 | ZIP Code |