SNF

Catholic Memorial Home

CCN: 225448 · FALL RIVER, MA 02720 · Bristol County

Overview

Address
2446 HIGHLAND AVENUE, FALL RIVER, MA 02720
Phone
5086790011
Certified beds
300
Avg daily residents
217 (72% of beds filled)
Ownership
Non-profit (church-affiliated)
Provider type
Medicare and Medicaid
Medicare/Medicaid since
1990-07-01
Setting
Urban
3 /5
★★★★★
CMS Overall Rating

CMS 5-Star Ratings

CMS rates every Medicare/Medicaid-certified nursing home on four domains. The Overall rating is driven primarily by Health Inspection results, then adjusted up or down by Staffing and Quality Measures.

Overall Rating
Composite of Health Inspection, Staffing, and Quality Measures.
★★★★★ 3/5
Health Inspection
Based on the three most recent standard surveys, with more weight on recent results.
★★★★★ 2/5
Staffing
Weighted combination of RN and total nurse staffing hours per resident per day, case-mix adjusted.
★★★★★ 5/5
Quality Measures
15 resident-level quality measures split between long-stay and short-stay (post-acute) residents.
★★★★★ 3/5
Quality Measures breakdown
Long-Stay Quality Measures ★★★★★ 4/5
Short-Stay Quality Measures ★★★★★ 2/5

Staffing & Workforce

Direct-care staffing is the strongest operational driver of quality in nursing homes. Values are hours per resident per day, derived from payroll-based journal (PBJ) submissions. "Case-mix" adjusts for resident acuity; "Adjusted" is the CMS rating-input value.

Role Reported Case-mix expected Adjusted Federal floor
Total nurse
All nursing staff combined: RN + LPN + Aide
 4.14 3.39 4.72 ≥ 3.48
Registered Nurse (RN)
Licensed RN hours. Strongest driver of clinical outcomes.
 0.60 0.59 0.68 ≥ 0.55
Licensed Practical Nurse (LPN)
LPN/LVN hours. Often handles medication administration.
 0.94 0.75 1.07 —
Nurse aide
CNA hours. Bulk of direct resident care — bathing, feeding, mobility.
 2.60 2.04 2.96 —
Licensed (RN + LPN)
Combined licensed nurse coverage.
 1.54 — — —
Physical therapist
Rehabilitation therapist hours — important for post-acute / rehab admissions.
 0.03 — — —

Federal minimums (phasing in under the CMS 2024 minimum staffing rule) shown for reference. RN: 0.55 hrs/resident/day. Total nurse: 3.48 hrs/resident/day.

Weekend staffing

Total nurse (weekend)
3.86
hrs / resident / day
RN (weekend)
0.45
hrs / resident / day
Total nurse (adjusted, weekend)
4.40
hrs / resident / day

Weekend under-staffing is a common quality-of-care concern — adverse events are more frequent when licensed coverage drops.

Staff turnover

Total nursing staff turnover
28.3%
annual
RN turnover
25.0%
annual
Administrators departed
0
last 12 months

Resident acuity

Nursing Case-Mix Index
1.20
higher acuity than avg
Case-Mix Index Ratio
0.87
facility / state ratio

Health Inspections

CMS weights three inspection cycles to compute the Health Inspection rating: the most recent (50%), the second most recent (33%), and the oldest (17%). Each standard-survey deficiency is assigned a score based on scope and severity; complaint-survey findings and revisit scores are added to produce the cycle total.

Cycle Date Total defs. Standard Complaint Deficiency score Revisits Total score
Cycle 1 (most recent) 2025-04-17 10 8 2 80 1 80
Cycle 2/3 (prior) 2024-03-26 8 8 0 152 1 152
Total weighted health score
98.0
lower is better

Deficiencies (42)

Individual survey findings. Scope/severity uses the CMS A–L matrix: letters further down the alphabet indicate greater harm and wider scope, up through J–L (immediate jeopardy).

37 D/E/F Actual harm — potential for minor
5 G/H/I Actual harm
Tag Description Scope/Severity Survey date Corrected
0656 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. G 2025-10-14 2025-11-14
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. G 2025-10-14 2025-11-14
0550 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. E 2025-04-17 2025-05-19
0583 Keep residents' personal and medical records private and confidential. D 2025-04-17 2025-05-19
0656 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. D 2025-04-17 2025-05-19
0761 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. D 2025-04-17 2025-05-19
0810 Provide special eating equipment and utensils for residents who need them and appropriate assistance. D 2025-04-17 2025-05-19
0812 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. D 2025-04-17 2025-05-19
0842 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. D 2025-04-17 2025-05-19
0880 Provide and implement an infection prevention and control program. E 2025-04-17 2025-05-19
0600 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. H 2024-03-26 2024-04-12
0607 Develop and implement policies and procedures to prevent abuse, neglect, and theft. H 2024-03-26 2024-04-12
0609 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. E 2024-03-26 2024-04-12
0610 Respond appropriately to all alleged violations. H 2024-03-26 2024-04-12
0658 Ensure services provided by the nursing facility meet professional standards of quality. D 2024-03-26 2024-04-12
0686 Provide appropriate pressure ulcer care and prevent new ulcers from developing. D 2024-03-26 2024-04-12
0740 Ensure each resident must receive and the facility must provide necessary behavioral health care and services. E 2024-03-26 2024-04-12
0761 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. E 2024-03-26 2024-04-12
0554 Allow residents to self-administer drugs if determined clinically appropriate. D 2022-06-29 2022-08-19
0583 Keep residents' personal and medical records private and confidential. D 2022-06-29 2022-08-19
0604 Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. D 2022-06-29 2022-08-19
0607 Develop and implement policies and procedures to prevent abuse, neglect, and theft. D 2022-06-29 2022-08-19
0609 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. D 2022-06-29 2022-08-19
0610 Respond appropriately to all alleged violations. D 2022-06-29 2022-08-19
0620 Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide. D 2022-06-29 2022-08-19
0656 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. D 2022-06-29 2022-08-19
0657 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. D 2022-06-29 2022-08-19
0658 Ensure services provided by the nursing facility meet professional standards of quality. D 2022-06-29 2022-08-19
0685 Assist a resident in gaining access to vision and hearing services. D 2022-06-29 2022-08-19
0686 Provide appropriate pressure ulcer care and prevent new ulcers from developing. D 2022-06-29 2022-08-19
0695 Provide safe and appropriate respiratory care for a resident when needed. D 2022-06-29 2022-08-19
0697 Provide safe, appropriate pain management for a resident who requires such services. D 2022-06-29 2022-08-19
0742 Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. D 2022-06-29 2022-08-19
0744 Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. D 2022-06-29 2022-08-19
0756 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. D 2022-06-29 2022-08-19
0757 Ensure each resident’s drug regimen must be free from unnecessary drugs. D 2022-06-29 2022-08-19
0758 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. E 2022-06-29 2022-08-19
0761 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F 2022-06-29 2022-08-19
0849 Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. D 2022-06-29 2022-08-19
0880 Provide and implement an infection prevention and control program. D 2022-06-29 2022-08-19
0881 Implement a program that monitors antibiotic use. D 2022-06-29 2022-08-19
0908 Keep all essential equipment working safely. E 2022-06-29 2022-08-19

Penalties (1)

Fines issued
1
last 3 years
Total fines
$84,061
Date Type Fine amount
2024-03-26 Fine $84,061

Source: CMS Nursing Home Penalties.

Financial Health (FY 2023)

Payer mix (share of resident days)

Medicare 3.7% Medicaid 68.2% Other 28.2%

Operating performance

Operating Margin
4.3%
Total Margin
18.0%
Occupancy Rate
87.2%
Cost per Resident Day
$24

Revenue & costs

Net Patient Revenue
$25.9M
Total Costs
$1.9M
Net Income
$5.4M

Balance sheet

Total Assets
$26.8M
Total Liabilities
$3.8M
Fund Balance
$23.0M
Current Ratio
4.90

Source: CMS SNF Cost Report (FY 2023). Cost report data lags by ~2 years.

Ownership & Corporate Structure

Chain: DIOCESAN HEALTH FACILITIES

Chain ID
184
Facilities in chain
5
Legal business name
CATHOLIC MEMORIAL HOME
Chain-average star ratings (for peer context)
Overall
3.6
Health
3.2
Staffing
4.6
QM
2.8

Owner / manager individuals (5)

Name Role Association
MITCHELL, LAURA OPERATIONAL/MANAGERIAL CONTROL since 02/01/2020
ROQUE, JOANNE OPERATIONAL/MANAGERIAL CONTROL since 07/01/2019
DA CUNHA, EDGAR CORPORATE OFFICER since 09/24/2014
JONCAS, CHRISTOPHER CONTRACTED MANAGING EMPLOYEE since 01/01/2024
CADIME, LISA W-2 MANAGING EMPLOYEE since 05/17/2018

Source: CMS Nursing Home Ownership. Percent ownership is rarely disclosed — CMS only requires it for specific roles.

Facility Features

CCRC
No
Hospital-based
No
Resident / family council
Resident
Sprinkler systems
Yes
Abuse citation flag
No
Methodology & sources

Full methodology →

All Data

Every labeled field shipped for this facility by CMS. No national median or percentile context is available for SNFs in the current release.

Download CSV

Show 113 rows
Source Metric Value Raw key
Cost Report Cost per Resident Day ($) $24 metrics.cost_per_resident_day
Cost Report Current Ratio 4.90 metrics.current_ratio
Cost Report fiscal_year 2,023 fiscal_year
Cost Report Medicaid Day Share (%) 68.2% metrics.medicaid_day_share
Cost Report Medicare Day Share (%) 3.7% metrics.medicare_day_share
Cost Report Net Income ($) $5,435,061 metrics.net_income
Cost Report Net Patient Revenue ($) $25,880,856 metrics.net_patient_revenue
Cost Report Occupancy Rate (%) 87.2% metrics.occupancy_rate
Cost Report Operating Margin (%) 4.3% metrics.operating_margin
Cost Report Total Assets ($) $26,756,820 metrics.total_assets
Cost Report Total Costs ($) $1,889,872 metrics.total_costs
Cost Report Total Fund Balances ($) $22,971,242 metrics.fund_balance
Cost Report Total Liabilities ($) $3,785,578 metrics.total_liabilities
Cost Report Total Margin (%) 18.0% metrics.total_margin
Provider Information Abuse Icon N Abuse Icon
Provider Information Adjusted LPN Staffing Hours per Resident per Day 1.07410 Adjusted LPN Staffing Hours per Resident per Day
Provider Information Adjusted Nurse Aide Staffing Hours per Resident per Day 2.96432 Adjusted Nurse Aide Staffing Hours per Resident per Day
Provider Information Adjusted RN Staffing Hours per Resident per Day 0.68265 Adjusted RN Staffing Hours per Resident per Day
Provider Information Adjusted Total Nurse Staffing Hours per Resident per Day 4.72107 Adjusted Total Nurse Staffing Hours per Resident per Day
Provider Information Adjusted Weekend Total Nurse Staffing Hours per Resident per Day 4.39628 Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Administrator turnover footnote — Administrator turnover footnote
Provider Information Automatic Sprinkler Systems in All Required Areas Yes Automatic Sprinkler Systems in All Required Areas
Provider Information Average Number of Residents per Day 216.7 Average Number of Residents per Day
Provider Information Average Number of Residents per Day Footnote — Average Number of Residents per Day Footnote
Provider Information Case-Mix LPN Staffing Hours per Resident per Day 0.75189 Case-Mix LPN Staffing Hours per Resident per Day
Provider Information Case-Mix Nurse Aide Staffing Hours per Resident per Day 2.04346 Case-Mix Nurse Aide Staffing Hours per Resident per Day
Provider Information Case-Mix RN Staffing Hours per Resident per Day 0.59265 Case-Mix RN Staffing Hours per Resident per Day
Provider Information Case-Mix Total Nurse Staffing Hours per Resident per Day 3.38799 Case-Mix Total Nurse Staffing Hours per Resident per Day
Provider Information Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day 2.98616 Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Chain Average Health Inspection Rating 3.2 Chain Average Health Inspection Rating
Provider Information Chain Average Overall 5-star Rating 3.6 Chain Average Overall 5-star Rating
Provider Information Chain Average QM Rating 2.8 Chain Average QM Rating
Provider Information Chain Average Staffing Rating 4.6 Chain Average Staffing Rating
Provider Information Chain ID 184 Chain ID
Provider Information Chain Name DIOCESAN HEALTH FACILITIES Chain Name
Provider Information City/Town FALL RIVER City/Town
Provider Information CMS Certification Number (CCN) 225448 CMS Certification Number (CCN)
Provider Information Continuing Care Retirement Community N Continuing Care Retirement Community
Provider Information County/Parish Bristol County/Parish
Provider Information Date First Approved to Provide Medicare and Medicaid Services 1990-07-01 Date First Approved to Provide Medicare and Medicaid Services
Provider Information Geocoding Footnote — Geocoding Footnote
Provider Information Health Inspection Rating 2 Health Inspection Rating
Provider Information Health Inspection Rating Footnote — Health Inspection Rating Footnote
Provider Information Latitude 41.7353 Latitude
Provider Information Legal Business Name CATHOLIC MEMORIAL HOME Legal Business Name
Provider Information Location 2446 HIGHLAND AVENUE,FALL RIVER,MA,02720 Location
Provider Information Long-Stay QM Rating 4 Long-Stay QM Rating
Provider Information Long-Stay QM Rating Footnote — Long-Stay QM Rating Footnote
Provider Information Longitude -71.127 Longitude
Provider Information Most Recent Health Inspection More Than 2 Years Ago N Most Recent Health Inspection More Than 2 Years Ago
Provider Information Number of administrators who have left the nursing home 0 Number of administrators who have left the nursing home
Provider Information Number of Certified Beds 300 Number of Certified Beds
Provider Information Number of Citations from Infection Control Inspections — Number of Citations from Infection Control Inspections
Provider Information Number of Facilities in Chain 5 Number of Facilities in Chain
Provider Information Number of Fines 1 Number of Fines
Provider Information Number of Payment Denials 0 Number of Payment Denials
Provider Information Nursing Case-Mix Index 1.20021 Nursing Case-Mix Index
Provider Information Nursing Case-Mix Index Ratio 0.87120 Nursing Case-Mix Index Ratio
Provider Information Overall Rating 3 Overall Rating
Provider Information Overall Rating Footnote — Overall Rating Footnote
Provider Information Ownership Type Non profit - Church related Ownership Type
Provider Information Physical Therapist Staffing Footnote — Physical Therapist Staffing Footnote
Provider Information Processing Date 2026-03-01 Processing Date
Provider Information Provider Address 2446 HIGHLAND AVENUE Provider Address
Provider Information Provider Changed Ownership in Last 12 Months N Provider Changed Ownership in Last 12 Months
Provider Information Provider Name Catholic Memorial Home Provider Name
Provider Information Provider Resides in Hospital N Provider Resides in Hospital
Provider Information Provider SSA County Code 020 Provider SSA County Code
Provider Information Provider Type Medicare and Medicaid Provider Type
Provider Information QM Rating 3 QM Rating
Provider Information QM Rating Footnote — QM Rating Footnote
Provider Information Rating Cycle 1 Health Deficiency Score 80 Rating Cycle 1 Health Deficiency Score
Provider Information Rating Cycle 1 Health Revisit Score 0 Rating Cycle 1 Health Revisit Score
Provider Information Rating Cycle 1 Number of Complaint Health Deficiencies 2 Rating Cycle 1 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 1 Number of Health Revisits 1 Rating Cycle 1 Number of Health Revisits
Provider Information Rating Cycle 1 Number of Standard Health Deficiencies 8 Rating Cycle 1 Number of Standard Health Deficiencies
Provider Information Rating Cycle 1 Standard Survey Health Date 2025-04-17 Rating Cycle 1 Standard Survey Health Date
Provider Information Rating Cycle 1 Total Health Score 80 Rating Cycle 1 Total Health Score
Provider Information Rating Cycle 1 Total Number of Health Deficiencies 10 Rating Cycle 1 Total Number of Health Deficiencies
Provider Information Rating Cycle 2 Number of Standard Health Deficiencies 8 Rating Cycle 2 Number of Standard Health Deficiencies
Provider Information Rating Cycle 2 Standard Health Survey Date 2024-03-26 Rating Cycle 2 Standard Health Survey Date
Provider Information Rating Cycle 2/3 Health Deficiency Score 152 Rating Cycle 2/3 Health Deficiency Score
Provider Information Rating Cycle 2/3 Health Revisit Score 0 Rating Cycle 2/3 Health Revisit Score
Provider Information Rating Cycle 2/3 Number of Complaint Health Deficiencies 0 Rating Cycle 2/3 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 2/3 Number of Health Revisits 1 Rating Cycle 2/3 Number of Health Revisits
Provider Information Rating Cycle 2/3 Total Health Score 152 Rating Cycle 2/3 Total Health Score
Provider Information Rating Cycle 2/3 Total Number of Health Deficiencies 8 Rating Cycle 2/3 Total Number of Health Deficiencies
Provider Information Registered Nurse hours per resident per day on the weekend 0.45370 Registered Nurse hours per resident per day on the weekend
Provider Information Registered Nurse turnover 25.0 Registered Nurse turnover
Provider Information Registered Nurse turnover footnote — Registered Nurse turnover footnote
Provider Information Reported Licensed Staffing Hours per Resident per Day 1.54156 Reported Licensed Staffing Hours per Resident per Day
Provider Information Reported LPN Staffing Hours per Resident per Day 0.94253 Reported LPN Staffing Hours per Resident per Day
Provider Information Reported Nurse Aide Staffing Hours per Resident per Day 2.60121 Reported Nurse Aide Staffing Hours per Resident per Day
Provider Information Reported Physical Therapist Staffing Hours per Resident Per Day 0.02635 Reported Physical Therapist Staffing Hours per Resident Per Day
Provider Information Reported RN Staffing Hours per Resident per Day 0.59903 Reported RN Staffing Hours per Resident per Day
Provider Information Reported Staffing Footnote — Reported Staffing Footnote
Provider Information Reported Total Nurse Staffing Hours per Resident per Day 4.14277 Reported Total Nurse Staffing Hours per Resident per Day
Provider Information Short-Stay QM Rating 2 Short-Stay QM Rating
Provider Information Short-Stay QM Rating Footnote — Short-Stay QM Rating Footnote
Provider Information Special Focus Status — Special Focus Status
Provider Information Staffing Rating 5 Staffing Rating
Provider Information Staffing Rating Footnote — Staffing Rating Footnote
Provider Information State MA State
Provider Information Telephone Number 5086790011 Telephone Number
Provider Information Total Amount of Fines in Dollars 84061.00 Total Amount of Fines in Dollars
Provider Information Total number of nurse staff hours per resident per day on the weekend 3.85777 Total number of nurse staff hours per resident per day on the weekend
Provider Information Total Number of Penalties 1 Total Number of Penalties
Provider Information Total nursing staff turnover 28.3 Total nursing staff turnover
Provider Information Total nursing staff turnover footnote — Total nursing staff turnover footnote
Provider Information Total Weighted Health Survey Score 98.000 Total Weighted Health Survey Score
Provider Information Urban Y Urban
Provider Information With a Resident and Family Council Resident With a Resident and Family Council
Provider Information ZIP Code 02720 ZIP Code