PARSONS HILL REHABILITATION & HEALTH CARE CENTER
CCN: 225390 · WORCESTER, MA 01603 · Worcester County
Overview
- Address
- 1350 MAIN STREET, WORCESTER, MA 01603
- Phone
- 5087914200
- Certified beds
- 162
- Avg daily residents
- 150 (93% of beds filled)
- Ownership
- For-profit LLC
- Provider type
- Medicare and Medicaid
- Medicare/Medicaid since
- 1990-07-01
- Setting
- Urban
CMS 5-Star Ratings
CMS rates every Medicare/Medicaid-certified nursing home on four domains. The Overall rating is driven primarily by Health Inspection results, then adjusted up or down by Staffing and Quality Measures.
Staffing & Workforce
Direct-care staffing is the strongest operational driver of quality in nursing homes. Values are hours per resident per day, derived from payroll-based journal (PBJ) submissions. "Case-mix" adjusts for resident acuity; "Adjusted" is the CMS rating-input value.
| Role | Reported | Case-mix expected | Adjusted | Federal floor | |
|---|---|---|---|---|---|
| Total nurse All nursing staff combined: RN + LPN + Aide | 3.16 | 3.74 | 3.26 | ≥ 3.48 | Below floor |
| Registered Nurse (RN) Licensed RN hours. Strongest driver of clinical outcomes. | 0.41 | 0.65 | 0.43 | ≥ 0.55 | Below floor |
| Licensed Practical Nurse (LPN) LPN/LVN hours. Often handles medication administration. | 0.89 | 0.83 | 0.92 | — | |
| Nurse aide CNA hours. Bulk of direct resident care — bathing, feeding, mobility. | 1.85 | 2.25 | 1.91 | — | |
| Licensed (RN + LPN) Combined licensed nurse coverage. | 1.30 | — | — | — | |
| Physical therapist Rehabilitation therapist hours — important for post-acute / rehab admissions. | 0.07 | — | — | — |
Federal minimums (phasing in under the CMS 2024 minimum staffing rule) shown for reference. RN: 0.55 hrs/resident/day. Total nurse: 3.48 hrs/resident/day.
Weekend staffing
Weekend under-staffing is a common quality-of-care concern — adverse events are more frequent when licensed coverage drops.
Staff turnover
Resident acuity
Health Inspections
CMS weights three inspection cycles to compute the Health Inspection rating: the most recent (50%), the second most recent (33%), and the oldest (17%). Each standard-survey deficiency is assigned a score based on scope and severity; complaint-survey findings and revisit scores are added to produce the cycle total.
| Cycle | Date | Total defs. | Standard | Complaint | Deficiency score | Revisits | Total score |
|---|---|---|---|---|---|---|---|
| Cycle 1 (most recent) | 2025-03-25 | 13 | 11 | 2 | 60 | 1 | 60 |
| Cycle 2/3 (prior) | 2024-01-23 | 21 | 16 | 5 | 112 | 1 | 112 |
Deficiencies (48)
Individual survey findings. Scope/severity uses the CMS A–L matrix: letters further down the alphabet indicate greater harm and wider scope, up through J–L (immediate jeopardy).
| Tag | Description | Scope/Severity | Survey date | Corrected |
|---|---|---|---|---|
| 0628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | E | 2025-08-19 | 2025-09-05 |
| 0557 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | 2025-04-01 | 2025-04-25 |
| 0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | 2025-03-25 | 2025-04-25 |
| 0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | B | 2025-03-25 | 2025-04-25 |
| 0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | 2025-03-25 | 2025-04-25 |
| 0641 | Ensure each resident receives an accurate assessment. | B | 2025-03-25 | 2025-04-25 |
| 0685 | Assist a resident in gaining access to vision and hearing services. | D | 2025-03-25 | 2025-04-25 |
| 0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | 2025-03-25 | 2025-04-25 |
| 0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | 2025-03-25 | 2025-04-25 |
| 0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | 2025-03-25 | 2025-04-25 |
| 0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | E | 2025-03-25 | 2025-04-25 |
| 0880 | Provide and implement an infection prevention and control program. | E | 2025-03-25 | 2025-04-25 |
| 0925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E | 2025-03-25 | 2025-04-25 |
| 0727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | D | 2024-07-23 | 2024-08-14 |
| 0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | 2024-07-23 | 2024-08-14 |
| 0557 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | 2024-01-23 | 2024-03-15 |
| 0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | 2024-01-23 | 2024-03-15 |
| 0641 | Ensure each resident receives an accurate assessment. | E | 2024-01-23 | 2024-03-15 |
| 0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | 2024-01-23 | 2024-03-15 |
| 0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | 2024-01-23 | 2024-03-15 |
| 0679 | Provide activities to meet all resident's needs. | D | 2024-01-23 | 2024-03-15 |
| 0685 | Assist a resident in gaining access to vision and hearing services. | D | 2024-01-23 | 2024-03-15 |
| 0692 | Provide enough food/fluids to maintain a resident's health. | D | 2024-01-23 | 2024-03-15 |
| 0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | 2024-01-23 | 2024-03-15 |
| 0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | E | 2024-01-23 | 2024-03-15 |
| 0727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | F | 2024-01-23 | 2024-03-15 |
| 0730 | Observe each nurse aide's job performance and give regular training. | D | 2024-01-23 | 2024-03-15 |
| 0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | D | 2024-01-23 | 2024-03-15 |
| 0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | 2024-01-23 | 2024-03-15 |
| 0880 | Provide and implement an infection prevention and control program. | E | 2024-01-23 | 2024-03-15 |
| 0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | 2024-01-23 | 2024-03-15 |
| 0567 | Honor the resident's right to manage his or her financial affairs. | E | 2023-04-19 | 2023-05-08 |
| 0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | 2023-04-19 | 2023-05-08 |
| 0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | 2023-04-19 | 2023-05-08 |
| 0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | 2022-07-11 | 2022-08-26 |
| 0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | 2022-07-11 | 2022-08-26 |
| 0610 | Respond appropriately to all alleged violations. | D | 2022-07-11 | 2022-08-26 |
| 0640 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | B | 2022-07-11 | 2022-08-26 |
| 0641 | Ensure each resident receives an accurate assessment. | D | 2022-07-11 | 2022-08-26 |
| 0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | 2022-07-11 | 2022-08-26 |
| 0676 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | D | 2022-07-11 | 2022-08-26 |
| 0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | 2022-07-11 | 2022-08-26 |
| 0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | 2022-07-11 | 2022-08-26 |
| 0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | 2022-07-11 | 2022-08-26 |
| 0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | 2022-07-11 | 2022-08-26 |
| 0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | 2022-07-11 | 2022-08-26 |
| 0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | D | 2022-07-11 | 2022-07-11 |
| 0920 | Provide at least one room set aside to use as a resident dining room and for activities, that is a good size, with good lighting, air flow and furniture. | D | 2022-07-11 | 2022-08-26 |
Financial Health (FY 2023)
Payer mix (share of resident days)
Operating performance
Revenue & costs
Balance sheet
Source: CMS SNF Cost Report (FY 2023). Cost report data lags by ~2 years.
Ownership & Corporate Structure
Chain: ATHENA HEALTHCARE SYSTEMS
- Chain ID
52- Facilities in chain
- 24
- Legal business name
- PARSONS HILL MA SNF LLC
Owner / manager organizations (2)
| Organization | Role | Association |
|---|---|---|
| ATHENA HEALTH CARE SYSTEMS MA III LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | since 06/01/2014 |
| ATHENA HEALTH CARE ASSOCIATES, INC. | OPERATIONAL/MANAGERIAL CONTROL | since 06/01/2014 |
Owner / manager individuals (7)
| Name | Role | Association |
|---|---|---|
| CHAKALOS-SANTILLI, VALERIE | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | since 07/01/2015 |
| CURTIS, DIANE | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | since 06/01/2014 |
| MOSIER, MICHAEL | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | since 11/18/2016 |
| SANTILLI, LAWRENCE | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | since 10/04/2019 |
| SENRA, PRISCILLA | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | since 12/15/2020 |
| SANTILLI, LAWRENCE | CORPORATE OFFICER | since 10/04/2019 |
| MOSIER, MICHAEL | W-2 MANAGING EMPLOYEE | since 06/01/2014 |
Source: CMS Nursing Home Ownership. Percent ownership is rarely disclosed — CMS only requires it for specific roles.
Facility Features
- CCRC
- No
- Hospital-based
- No
- Resident / family council
- Resident
- Sprinkler systems
- Yes
- Abuse citation flag
- No
- Nursing Home Provider Info (
nh-provider-info), vintage 2026, downloaded 2026-04-14 , 14,703 rows. - Nursing Home Health Deficiencies (
nh-deficiencies), vintage 2026, downloaded 2026-04-14 , 418,972 rows. - Nursing Home Ownership (
nh-ownership), vintage 2026, downloaded 2026-04-14 , 160,393 rows. - Skilled Nursing Facility Cost Report (
snf-cost-report), vintage 2023, downloaded 2026-04-14 , 14,120 rows.
All Data
Every labeled field shipped for this facility by CMS. No national median or percentile context is available for SNFs in the current release.
Show 113 rows
| Source | Metric | Value | Raw key |
|---|---|---|---|
| Cost Report | Cost per Resident Day ($) | $29 | metrics.cost_per_resident_day |
| Cost Report | Current Ratio | 1.41 | metrics.current_ratio |
| Cost Report | fiscal_year | 2,023 | fiscal_year |
| Cost Report | Medicaid Day Share (%) | 88.6% | metrics.medicaid_day_share |
| Cost Report | Medicare Day Share (%) | 2.7% | metrics.medicare_day_share |
| Cost Report | Net Income ($) | $2,066,242 | metrics.net_income |
| Cost Report | Net Patient Revenue ($) | $18,536,103 | metrics.net_patient_revenue |
| Cost Report | Occupancy Rate (%) | 94.6% | metrics.occupancy_rate |
| Cost Report | Operating Margin (%) | 7.5% | metrics.operating_margin |
| Cost Report | Total Assets ($) | $11,463,870 | metrics.total_assets |
| Cost Report | Total Costs ($) | $1,636,988 | metrics.total_costs |
| Cost Report | Total Fund Balances ($) | $7,456,603 | metrics.fund_balance |
| Cost Report | Total Liabilities ($) | $4,007,267 | metrics.total_liabilities |
| Cost Report | Total Margin (%) | 10.8% | metrics.total_margin |
| Provider Information | Abuse Icon | N | Abuse Icon |
| Provider Information | Adjusted LPN Staffing Hours per Resident per Day | 0.92182 | Adjusted LPN Staffing Hours per Resident per Day |
| Provider Information | Adjusted Nurse Aide Staffing Hours per Resident per Day | 1.91306 | Adjusted Nurse Aide Staffing Hours per Resident per Day |
| Provider Information | Adjusted RN Staffing Hours per Resident per Day | 0.42620 | Adjusted RN Staffing Hours per Resident per Day |
| Provider Information | Adjusted Total Nurse Staffing Hours per Resident per Day | 3.26108 | Adjusted Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Adjusted Weekend Total Nurse Staffing Hours per Resident per Day | 2.89045 | Adjusted Weekend Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Administrator turnover footnote | 26 | Administrator turnover footnote |
| Provider Information | Automatic Sprinkler Systems in All Required Areas | Yes | Automatic Sprinkler Systems in All Required Areas |
| Provider Information | Average Number of Residents per Day | 149.9 | Average Number of Residents per Day |
| Provider Information | Average Number of Residents per Day Footnote | — | Average Number of Residents per Day Footnote |
| Provider Information | Case-Mix LPN Staffing Hours per Resident per Day | 0.82914 | Case-Mix LPN Staffing Hours per Resident per Day |
| Provider Information | Case-Mix Nurse Aide Staffing Hours per Resident per Day | 2.25341 | Case-Mix Nurse Aide Staffing Hours per Resident per Day |
| Provider Information | Case-Mix RN Staffing Hours per Resident per Day | 0.65354 | Case-Mix RN Staffing Hours per Resident per Day |
| Provider Information | Case-Mix Total Nurse Staffing Hours per Resident per Day | 3.73609 | Case-Mix Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day | 3.29297 | Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Chain Average Health Inspection Rating | 1.8 | Chain Average Health Inspection Rating |
| Provider Information | Chain Average Overall 5-star Rating | 1.7 | Chain Average Overall 5-star Rating |
| Provider Information | Chain Average QM Rating | 2.7 | Chain Average QM Rating |
| Provider Information | Chain Average Staffing Rating | 2.8 | Chain Average Staffing Rating |
| Provider Information | Chain ID | 52 | Chain ID |
| Provider Information | Chain Name | ATHENA HEALTHCARE SYSTEMS | Chain Name |
| Provider Information | City/Town | WORCESTER | City/Town |
| Provider Information | CMS Certification Number (CCN) | 225390 | CMS Certification Number (CCN) |
| Provider Information | Continuing Care Retirement Community | N | Continuing Care Retirement Community |
| Provider Information | County/Parish | Worcester | County/Parish |
| Provider Information | Date First Approved to Provide Medicare and Medicaid Services | 1990-07-01 | Date First Approved to Provide Medicare and Medicaid Services |
| Provider Information | Geocoding Footnote | — | Geocoding Footnote |
| Provider Information | Health Inspection Rating | 2 | Health Inspection Rating |
| Provider Information | Health Inspection Rating Footnote | — | Health Inspection Rating Footnote |
| Provider Information | Latitude | 42.2413 | Latitude |
| Provider Information | Legal Business Name | PARSONS HILL MA SNF LLC | Legal Business Name |
| Provider Information | Location | 1350 MAIN STREET,WORCESTER,MA,01603 | Location |
| Provider Information | Long-Stay QM Rating | 5 | Long-Stay QM Rating |
| Provider Information | Long-Stay QM Rating Footnote | — | Long-Stay QM Rating Footnote |
| Provider Information | Longitude | -71.85 | Longitude |
| Provider Information | Most Recent Health Inspection More Than 2 Years Ago | N | Most Recent Health Inspection More Than 2 Years Ago |
| Provider Information | Number of administrators who have left the nursing home | — | Number of administrators who have left the nursing home |
| Provider Information | Number of Certified Beds | 162 | Number of Certified Beds |
| Provider Information | Number of Citations from Infection Control Inspections | — | Number of Citations from Infection Control Inspections |
| Provider Information | Number of Facilities in Chain | 24 | Number of Facilities in Chain |
| Provider Information | Number of Fines | 0 | Number of Fines |
| Provider Information | Number of Payment Denials | 0 | Number of Payment Denials |
| Provider Information | Nursing Case-Mix Index | 1.32353 | Nursing Case-Mix Index |
| Provider Information | Nursing Case-Mix Index Ratio | 0.96072 | Nursing Case-Mix Index Ratio |
| Provider Information | Overall Rating | 2 | Overall Rating |
| Provider Information | Overall Rating Footnote | — | Overall Rating Footnote |
| Provider Information | Ownership Type | For profit - Limited Liability company | Ownership Type |
| Provider Information | Physical Therapist Staffing Footnote | — | Physical Therapist Staffing Footnote |
| Provider Information | Processing Date | 2026-03-01 | Processing Date |
| Provider Information | Provider Address | 1350 MAIN STREET | Provider Address |
| Provider Information | Provider Changed Ownership in Last 12 Months | N | Provider Changed Ownership in Last 12 Months |
| Provider Information | Provider Name | PARSONS HILL REHABILITATION & HEALTH CARE CENTER | Provider Name |
| Provider Information | Provider Resides in Hospital | N | Provider Resides in Hospital |
| Provider Information | Provider SSA County Code | 170 | Provider SSA County Code |
| Provider Information | Provider Type | Medicare and Medicaid | Provider Type |
| Provider Information | QM Rating | 4 | QM Rating |
| Provider Information | QM Rating Footnote | — | QM Rating Footnote |
| Provider Information | Rating Cycle 1 Health Deficiency Score | 60 | Rating Cycle 1 Health Deficiency Score |
| Provider Information | Rating Cycle 1 Health Revisit Score | 0 | Rating Cycle 1 Health Revisit Score |
| Provider Information | Rating Cycle 1 Number of Complaint Health Deficiencies | 2 | Rating Cycle 1 Number of Complaint Health Deficiencies |
| Provider Information | Rating Cycle 1 Number of Health Revisits | 1 | Rating Cycle 1 Number of Health Revisits |
| Provider Information | Rating Cycle 1 Number of Standard Health Deficiencies | 11 | Rating Cycle 1 Number of Standard Health Deficiencies |
| Provider Information | Rating Cycle 1 Standard Survey Health Date | 2025-03-25 | Rating Cycle 1 Standard Survey Health Date |
| Provider Information | Rating Cycle 1 Total Health Score | 60 | Rating Cycle 1 Total Health Score |
| Provider Information | Rating Cycle 1 Total Number of Health Deficiencies | 13 | Rating Cycle 1 Total Number of Health Deficiencies |
| Provider Information | Rating Cycle 2 Number of Standard Health Deficiencies | 16 | Rating Cycle 2 Number of Standard Health Deficiencies |
| Provider Information | Rating Cycle 2 Standard Health Survey Date | 2024-01-23 | Rating Cycle 2 Standard Health Survey Date |
| Provider Information | Rating Cycle 2/3 Health Deficiency Score | 112 | Rating Cycle 2/3 Health Deficiency Score |
| Provider Information | Rating Cycle 2/3 Health Revisit Score | 0 | Rating Cycle 2/3 Health Revisit Score |
| Provider Information | Rating Cycle 2/3 Number of Complaint Health Deficiencies | 5 | Rating Cycle 2/3 Number of Complaint Health Deficiencies |
| Provider Information | Rating Cycle 2/3 Number of Health Revisits | 1 | Rating Cycle 2/3 Number of Health Revisits |
| Provider Information | Rating Cycle 2/3 Total Health Score | 112 | Rating Cycle 2/3 Total Health Score |
| Provider Information | Rating Cycle 2/3 Total Number of Health Deficiencies | 21 | Rating Cycle 2/3 Total Number of Health Deficiencies |
| Provider Information | Registered Nurse hours per resident per day on the weekend | 0.25692 | Registered Nurse hours per resident per day on the weekend |
| Provider Information | Registered Nurse turnover | 35.7 | Registered Nurse turnover |
| Provider Information | Registered Nurse turnover footnote | — | Registered Nurse turnover footnote |
| Provider Information | Reported Licensed Staffing Hours per Resident per Day | 1.30444 | Reported Licensed Staffing Hours per Resident per Day |
| Provider Information | Reported LPN Staffing Hours per Resident per Day | 0.89202 | Reported LPN Staffing Hours per Resident per Day |
| Provider Information | Reported Nurse Aide Staffing Hours per Resident per Day | 1.85120 | Reported Nurse Aide Staffing Hours per Resident per Day |
| Provider Information | Reported Physical Therapist Staffing Hours per Resident Per Day | 0.06780 | Reported Physical Therapist Staffing Hours per Resident Per Day |
| Provider Information | Reported RN Staffing Hours per Resident per Day | 0.41242 | Reported RN Staffing Hours per Resident per Day |
| Provider Information | Reported Staffing Footnote | — | Reported Staffing Footnote |
| Provider Information | Reported Total Nurse Staffing Hours per Resident per Day | 3.15564 | Reported Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Short-Stay QM Rating | 3 | Short-Stay QM Rating |
| Provider Information | Short-Stay QM Rating Footnote | — | Short-Stay QM Rating Footnote |
| Provider Information | Special Focus Status | — | Special Focus Status |
| Provider Information | Staffing Rating | 2 | Staffing Rating |
| Provider Information | Staffing Rating Footnote | — | Staffing Rating Footnote |
| Provider Information | State | MA | State |
| Provider Information | Telephone Number | 5087914200 | Telephone Number |
| Provider Information | Total Amount of Fines in Dollars | 0.00 | Total Amount of Fines in Dollars |
| Provider Information | Total number of nurse staff hours per resident per day on the weekend | 2.79699 | Total number of nurse staff hours per resident per day on the weekend |
| Provider Information | Total Number of Penalties | 0 | Total Number of Penalties |
| Provider Information | Total nursing staff turnover | 28.7 | Total nursing staff turnover |
| Provider Information | Total nursing staff turnover footnote | — | Total nursing staff turnover footnote |
| Provider Information | Total Weighted Health Survey Score | 73.000 | Total Weighted Health Survey Score |
| Provider Information | Urban | Y | Urban |
| Provider Information | With a Resident and Family Council | Resident | With a Resident and Family Council |
| Provider Information | ZIP Code | 01603 | ZIP Code |