SNF

LINDA MANOR EXTENDED CARE FACILITY

CCN: 225363 · LEEDS, MA 01053 · Hampshire County

Overview

Address
349 HAYDENVILLE ROAD, LEEDS, MA 01053
Phone
4135867700
Certified beds
123
Avg daily residents
115 (93% of beds filled)
Ownership
Non-profit corporation
Provider type
Medicare and Medicaid
Medicare/Medicaid since
1989-10-03
Setting
Urban
1 /5
★★★★★
CMS Overall Rating

CMS 5-Star Ratings

CMS rates every Medicare/Medicaid-certified nursing home on four domains. The Overall rating is driven primarily by Health Inspection results, then adjusted up or down by Staffing and Quality Measures.

Overall Rating
Composite of Health Inspection, Staffing, and Quality Measures.
★★★★★ 1/5
Health Inspection
Based on the three most recent standard surveys, with more weight on recent results.
★★★★★ 2/5
Staffing
Weighted combination of RN and total nurse staffing hours per resident per day, case-mix adjusted.
Resident count too small for reliable rating.
★★★★★ 1/5
Quality Measures
15 resident-level quality measures split between long-stay and short-stay (post-acute) residents.
★★★★★ 2/5
Quality Measures breakdown
Long-Stay Quality Measures ★★★★★ 2/5
Short-Stay Quality Measures ★★★★★ 3/5

Health Inspections

CMS weights three inspection cycles to compute the Health Inspection rating: the most recent (50%), the second most recent (33%), and the oldest (17%). Each standard-survey deficiency is assigned a score based on scope and severity; complaint-survey findings and revisit scores are added to produce the cycle total.

Cycle Date Total defs. Standard Complaint Deficiency score Revisits Total score
Cycle 1 (most recent) 2025-09-29 5 2 3 64 1 64
Cycle 2/3 (prior) 2024-07-09 12 5 5 52 1 52
Total weighted health score
61.0
lower is better
Infection-control citations
2
last cycle

Deficiencies (28)

Individual survey findings. Scope/severity uses the CMS A–L matrix: letters further down the alphabet indicate greater harm and wider scope, up through J–L (immediate jeopardy).

26 D/E/F Actual harm — potential for minor
2 G/H/I Actual harm
Tag Description Scope/Severity Survey date Corrected
0690 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. D 2025-09-29 2025-10-31
0812 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F 2025-09-29 2025-10-31
0656 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. G 2025-06-06 2025-05-16
0658 Ensure services provided by the nursing facility meet professional standards of quality. D 2025-06-06 2025-07-04
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. G 2025-06-06 2025-05-16
0686 Provide appropriate pressure ulcer care and prevent new ulcers from developing. D 2024-08-29 2024-10-03
0692 Provide enough food/fluids to maintain a resident's health. D 2024-08-29 2024-10-03
0842 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. E 2024-08-29 2024-10-03
0580 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. D 2024-07-09 2024-08-12
0641 Ensure each resident receives an accurate assessment. D 2024-07-09 2024-08-12
0692 Provide enough food/fluids to maintain a resident's health. D 2024-07-09 2024-08-12
0791 Provide or obtain dental services for each resident. D 2024-07-09 2024-08-12
0812 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. D 2024-07-09 2024-08-12
0580 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. D 2024-02-29 2024-03-14
0842 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. D 2024-02-29 2024-03-14
0880 Provide and implement an infection prevention and control program. D 2023-11-01 2023-11-17
0883 Develop and implement policies and procedures for flu and pneumonia vaccinations. D 2023-11-01 2023-11-17
0550 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. D 2023-03-24 2023-05-03
0580 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. D 2023-03-24 2023-05-03
0584 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. D 2023-03-24 2023-05-03
0623 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. E 2023-03-24 2023-05-03
0656 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. E 2023-03-24 2023-05-03
0677 Provide care and assistance to perform activities of daily living for any resident who is unable. D 2023-03-24 2023-05-03
0686 Provide appropriate pressure ulcer care and prevent new ulcers from developing. D 2023-03-24 2023-05-03
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. D 2023-03-24 2023-05-03
0699 Provide care or services that was trauma informed and/or culturally competent. D 2023-03-24 2023-05-03
0842 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. D 2023-03-24 2023-05-03
0908 Keep all essential equipment working safely. D 2023-03-24 2023-05-03

Penalties (1)

Fines issued
1
last 3 years
Total fines
$8,788
Date Type Fine amount
2025-06-06 Fine $8,788

Source: CMS Nursing Home Penalties.

Financial Health (FY 2023)

Payer mix (share of resident days)

Medicare 12.3% Medicaid 52.1% Other 35.6%

Operating performance

Operating Margin
-3.5%
Total Margin
-0.7%
Occupancy Rate
95.3%
Cost per Resident Day
$40

Revenue & costs

Net Patient Revenue
$15.7M
Total Costs
$1.7M
Net Income
-$105K

Balance sheet

Total Assets
$31.1M
Total Liabilities
$18.6M
Fund Balance
$12.5M
Current Ratio
4.84

Source: CMS SNF Cost Report (FY 2023). Cost report data lags by ~2 years.

Ownership & Corporate Structure

Chain: INTEGRITUS HEALTHCARE

Chain ID
603
Facilities in chain
15
Legal business name
NORTHAMPTON MANAGEMENT SYSTEMS INC
Chain-average star ratings (for peer context)
Overall
2.7
Health
2.9
Staffing
2.5
QM
2.3

Owner / manager organizations (5)

Organization Role Association
CEC MANAGEMENT SYSTEMS INC 5% OR GREATER DIRECT OWNERSHIP INTEREST since 12/30/2022
INTEGRITUS HEALTHCARE INC 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 12/30/2022
INTEGRITUS HEALTHCARE MANAGEMENT SERVICES INC 5% OR GREATER INDIRECT OWNERSHIP INTEREST since 02/01/2022
CEC MANAGEMENT SYSTEMS INC OPERATIONAL/MANAGERIAL CONTROL since 02/01/2022
INTEGRITUS HEALTHCARE MANAGEMENT SERVICES INC OPERATIONAL/MANAGERIAL CONTROL since 02/01/2022

Owner / manager individuals (4)

Name Role Association
HEINZE, JEFFREY OPERATIONAL/MANAGERIAL CONTROL since 02/01/2022
JONES, WILLIAM CORPORATE DIRECTOR since 12/30/2022
GINGRAS, MARCIE JO CORPORATE OFFICER since 02/01/2022
JONES, WILLIAM CORPORATE OFFICER since 12/30/2022

Source: CMS Nursing Home Ownership. Percent ownership is rarely disclosed — CMS only requires it for specific roles.

Facility Features

CCRC
No
Hospital-based
No
Resident / family council
Resident
Sprinkler systems
Yes
Abuse citation flag
No
Methodology & sources

Full methodology →

All Data

Every labeled field shipped for this facility by CMS. No national median or percentile context is available for SNFs in the current release.

Download CSV

Show 113 rows
Source Metric Value Raw key
Cost Report Cost per Resident Day ($) $40 metrics.cost_per_resident_day
Cost Report Current Ratio 4.84 metrics.current_ratio
Cost Report fiscal_year 2,023 fiscal_year
Cost Report Medicaid Day Share (%) 52.1% metrics.medicaid_day_share
Cost Report Medicare Day Share (%) 12.3% metrics.medicare_day_share
Cost Report Net Income ($) $-104,816 metrics.net_income
Cost Report Net Patient Revenue ($) $15,653,168 metrics.net_patient_revenue
Cost Report Occupancy Rate (%) 95.3% metrics.occupancy_rate
Cost Report Operating Margin (%) -3.5% metrics.operating_margin
Cost Report Total Assets ($) $31,050,258 metrics.total_assets
Cost Report Total Costs ($) $1,702,428 metrics.total_costs
Cost Report Total Fund Balances ($) $12,498,042 metrics.fund_balance
Cost Report Total Liabilities ($) $18,552,216 metrics.total_liabilities
Cost Report Total Margin (%) -0.7% metrics.total_margin
Provider Information Abuse Icon N Abuse Icon
Provider Information Adjusted LPN Staffing Hours per Resident per Day — Adjusted LPN Staffing Hours per Resident per Day
Provider Information Adjusted Nurse Aide Staffing Hours per Resident per Day — Adjusted Nurse Aide Staffing Hours per Resident per Day
Provider Information Adjusted RN Staffing Hours per Resident per Day — Adjusted RN Staffing Hours per Resident per Day
Provider Information Adjusted Total Nurse Staffing Hours per Resident per Day — Adjusted Total Nurse Staffing Hours per Resident per Day
Provider Information Adjusted Weekend Total Nurse Staffing Hours per Resident per Day — Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Administrator turnover footnote — Administrator turnover footnote
Provider Information Automatic Sprinkler Systems in All Required Areas Yes Automatic Sprinkler Systems in All Required Areas
Provider Information Average Number of Residents per Day 115.0 Average Number of Residents per Day
Provider Information Average Number of Residents per Day Footnote — Average Number of Residents per Day Footnote
Provider Information Case-Mix LPN Staffing Hours per Resident per Day — Case-Mix LPN Staffing Hours per Resident per Day
Provider Information Case-Mix Nurse Aide Staffing Hours per Resident per Day — Case-Mix Nurse Aide Staffing Hours per Resident per Day
Provider Information Case-Mix RN Staffing Hours per Resident per Day — Case-Mix RN Staffing Hours per Resident per Day
Provider Information Case-Mix Total Nurse Staffing Hours per Resident per Day — Case-Mix Total Nurse Staffing Hours per Resident per Day
Provider Information Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day — Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Chain Average Health Inspection Rating 2.9 Chain Average Health Inspection Rating
Provider Information Chain Average Overall 5-star Rating 2.7 Chain Average Overall 5-star Rating
Provider Information Chain Average QM Rating 2.3 Chain Average QM Rating
Provider Information Chain Average Staffing Rating 2.5 Chain Average Staffing Rating
Provider Information Chain ID 603 Chain ID
Provider Information Chain Name INTEGRITUS HEALTHCARE Chain Name
Provider Information City/Town LEEDS City/Town
Provider Information CMS Certification Number (CCN) 225363 CMS Certification Number (CCN)
Provider Information Continuing Care Retirement Community N Continuing Care Retirement Community
Provider Information County/Parish Hampshire County/Parish
Provider Information Date First Approved to Provide Medicare and Medicaid Services 1989-10-03 Date First Approved to Provide Medicare and Medicaid Services
Provider Information Geocoding Footnote — Geocoding Footnote
Provider Information Health Inspection Rating 2 Health Inspection Rating
Provider Information Health Inspection Rating Footnote — Health Inspection Rating Footnote
Provider Information Latitude 42.3608 Latitude
Provider Information Legal Business Name NORTHAMPTON MANAGEMENT SYSTEMS INC Legal Business Name
Provider Information Location 349 HAYDENVILLE ROAD,LEEDS,MA,01053 Location
Provider Information Long-Stay QM Rating 2 Long-Stay QM Rating
Provider Information Long-Stay QM Rating Footnote — Long-Stay QM Rating Footnote
Provider Information Longitude -72.693 Longitude
Provider Information Most Recent Health Inspection More Than 2 Years Ago N Most Recent Health Inspection More Than 2 Years Ago
Provider Information Number of administrators who have left the nursing home 0 Number of administrators who have left the nursing home
Provider Information Number of Certified Beds 123 Number of Certified Beds
Provider Information Number of Citations from Infection Control Inspections 2 Number of Citations from Infection Control Inspections
Provider Information Number of Facilities in Chain 15 Number of Facilities in Chain
Provider Information Number of Fines 1 Number of Fines
Provider Information Number of Payment Denials 0 Number of Payment Denials
Provider Information Nursing Case-Mix Index — Nursing Case-Mix Index
Provider Information Nursing Case-Mix Index Ratio — Nursing Case-Mix Index Ratio
Provider Information Overall Rating 1 Overall Rating
Provider Information Overall Rating Footnote — Overall Rating Footnote
Provider Information Ownership Type Non profit - Corporation Ownership Type
Provider Information Physical Therapist Staffing Footnote 6 Physical Therapist Staffing Footnote
Provider Information Processing Date 2026-03-01 Processing Date
Provider Information Provider Address 349 HAYDENVILLE ROAD Provider Address
Provider Information Provider Changed Ownership in Last 12 Months N Provider Changed Ownership in Last 12 Months
Provider Information Provider Name LINDA MANOR EXTENDED CARE FACILITY Provider Name
Provider Information Provider Resides in Hospital N Provider Resides in Hospital
Provider Information Provider SSA County Code 080 Provider SSA County Code
Provider Information Provider Type Medicare and Medicaid Provider Type
Provider Information QM Rating 2 QM Rating
Provider Information QM Rating Footnote — QM Rating Footnote
Provider Information Rating Cycle 1 Health Deficiency Score 64 Rating Cycle 1 Health Deficiency Score
Provider Information Rating Cycle 1 Health Revisit Score 0 Rating Cycle 1 Health Revisit Score
Provider Information Rating Cycle 1 Number of Complaint Health Deficiencies 3 Rating Cycle 1 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 1 Number of Health Revisits 1 Rating Cycle 1 Number of Health Revisits
Provider Information Rating Cycle 1 Number of Standard Health Deficiencies 2 Rating Cycle 1 Number of Standard Health Deficiencies
Provider Information Rating Cycle 1 Standard Survey Health Date 2025-09-29 Rating Cycle 1 Standard Survey Health Date
Provider Information Rating Cycle 1 Total Health Score 64 Rating Cycle 1 Total Health Score
Provider Information Rating Cycle 1 Total Number of Health Deficiencies 5 Rating Cycle 1 Total Number of Health Deficiencies
Provider Information Rating Cycle 2 Number of Standard Health Deficiencies 5 Rating Cycle 2 Number of Standard Health Deficiencies
Provider Information Rating Cycle 2 Standard Health Survey Date 2024-07-09 Rating Cycle 2 Standard Health Survey Date
Provider Information Rating Cycle 2/3 Health Deficiency Score 52 Rating Cycle 2/3 Health Deficiency Score
Provider Information Rating Cycle 2/3 Health Revisit Score 0 Rating Cycle 2/3 Health Revisit Score
Provider Information Rating Cycle 2/3 Number of Complaint Health Deficiencies 5 Rating Cycle 2/3 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 2/3 Number of Health Revisits 1 Rating Cycle 2/3 Number of Health Revisits
Provider Information Rating Cycle 2/3 Total Health Score 52 Rating Cycle 2/3 Total Health Score
Provider Information Rating Cycle 2/3 Total Number of Health Deficiencies 12 Rating Cycle 2/3 Total Number of Health Deficiencies
Provider Information Registered Nurse hours per resident per day on the weekend — Registered Nurse hours per resident per day on the weekend
Provider Information Registered Nurse turnover 56.0 Registered Nurse turnover
Provider Information Registered Nurse turnover footnote — Registered Nurse turnover footnote
Provider Information Reported Licensed Staffing Hours per Resident per Day — Reported Licensed Staffing Hours per Resident per Day
Provider Information Reported LPN Staffing Hours per Resident per Day — Reported LPN Staffing Hours per Resident per Day
Provider Information Reported Nurse Aide Staffing Hours per Resident per Day — Reported Nurse Aide Staffing Hours per Resident per Day
Provider Information Reported Physical Therapist Staffing Hours per Resident Per Day — Reported Physical Therapist Staffing Hours per Resident Per Day
Provider Information Reported RN Staffing Hours per Resident per Day — Reported RN Staffing Hours per Resident per Day
Provider Information Reported Staffing Footnote 25 Reported Staffing Footnote
Provider Information Reported Total Nurse Staffing Hours per Resident per Day — Reported Total Nurse Staffing Hours per Resident per Day
Provider Information Short-Stay QM Rating 3 Short-Stay QM Rating
Provider Information Short-Stay QM Rating Footnote — Short-Stay QM Rating Footnote
Provider Information Special Focus Status — Special Focus Status
Provider Information Staffing Rating 1 Staffing Rating
Provider Information Staffing Rating Footnote 25 Staffing Rating Footnote
Provider Information State MA State
Provider Information Telephone Number 4135867700 Telephone Number
Provider Information Total Amount of Fines in Dollars 8788.00 Total Amount of Fines in Dollars
Provider Information Total number of nurse staff hours per resident per day on the weekend — Total number of nurse staff hours per resident per day on the weekend
Provider Information Total Number of Penalties 1 Total Number of Penalties
Provider Information Total nursing staff turnover 59.1 Total nursing staff turnover
Provider Information Total nursing staff turnover footnote — Total nursing staff turnover footnote
Provider Information Total Weighted Health Survey Score 61.000 Total Weighted Health Survey Score
Provider Information Urban Y Urban
Provider Information With a Resident and Family Council Resident With a Resident and Family Council
Provider Information ZIP Code 01053 ZIP Code