SNF
LIFE CARE CENTER OF ACTON
CCN: 225191 · ACTON, MA 01720 · Middlesex County
Overview
- Address
- ONE GREAT ROAD, ACTON, MA 01720
- Phone
- 9782639101
- Certified beds
- 155
- Avg daily residents
- 121 (78% of beds filled)
- Ownership
- For-profit corporation
- Provider type
- Medicare and Medicaid
- Medicare/Medicaid since
- 1969-10-27
- Setting
- Urban
4 /5
★★★★★
CMS Overall Rating
CMS 5-Star Ratings
CMS rates every Medicare/Medicaid-certified nursing home on four domains. The Overall rating is driven primarily by Health Inspection results, then adjusted up or down by Staffing and Quality Measures.
Staffing & Workforce
Direct-care staffing is the strongest operational driver of quality in nursing homes. Values are hours per resident per day, derived from payroll-based journal (PBJ) submissions. "Case-mix" adjusts for resident acuity; "Adjusted" is the CMS rating-input value.
| Role | Reported | Case-mix expected | Adjusted | Federal floor | |
|---|---|---|---|---|---|
| Total nurse All nursing staff combined: RN + LPN + Aide | 3.81 | 3.82 | 3.86 | ≥ 3.48 | |
| Registered Nurse (RN) Licensed RN hours. Strongest driver of clinical outcomes. | 0.50 | 0.67 | 0.50 | ≥ 0.55 | Below floor |
| Licensed Practical Nurse (LPN) LPN/LVN hours. Often handles medication administration. | 1.08 | 0.85 | 1.09 | — | |
| Nurse aide CNA hours. Bulk of direct resident care — bathing, feeding, mobility. | 2.24 | 2.30 | 2.27 | — | |
| Licensed (RN + LPN) Combined licensed nurse coverage. | 1.57 | — | — | — | |
| Physical therapist Rehabilitation therapist hours — important for post-acute / rehab admissions. | 0.08 | — | — | — |
Federal minimums (phasing in under the CMS 2024 minimum staffing rule) shown for reference. RN: 0.55 hrs/resident/day. Total nurse: 3.48 hrs/resident/day.
Weekend staffing
Total nurse (weekend)
3.28
hrs / resident / day
RN (weekend)
0.36
hrs / resident / day
Total nurse (adjusted, weekend)
3.31
hrs / resident / day
Weekend under-staffing is a common quality-of-care concern — adverse events are more frequent when licensed coverage drops.
Staff turnover
Total nursing staff turnover
37.8%
annual
RN turnover
36.4%
annual
Administrators departed
New facility — insufficient data.
Resident acuity
Nursing Case-Mix Index
1.35
higher acuity than avg
Case-Mix Index Ratio
0.98
facility / state ratio
Health Inspections
CMS weights three inspection cycles to compute the Health Inspection rating: the most recent (50%), the second most recent (33%), and the oldest (17%). Each standard-survey deficiency is assigned a score based on scope and severity; complaint-survey findings and revisit scores are added to produce the cycle total.
| Cycle | Date | Total defs. | Standard | Complaint | Deficiency score | Revisits | Total score |
|---|---|---|---|---|---|---|---|
| Cycle 1 (most recent) | 2025-07-21 | 2 | 2 | 0 | 20 | 1 | 20 |
| Cycle 2/3 (prior) | 2024-05-28 | 3 | 3 | 0 | 8 | 1 | 8 |
Total weighted health score
17.0
lower is better
Deficiencies (16)
Individual survey findings. Scope/severity uses the CMS A–L matrix: letters further down the alphabet indicate greater harm and wider scope, up through J–L (immediate jeopardy).
1 A/B/C No actual harm — minor
14 D/E/F Actual harm — potential for minor
1 G/H/I Actual harm
| Tag | Description | Scope/Severity | Survey date | Corrected |
|---|---|---|---|---|
| 0685 | Assist a resident in gaining access to vision and hearing services. | D | 2025-07-21 | 2025-08-01 |
| 0880 | Provide and implement an infection prevention and control program. | F | 2025-07-21 | 2025-08-01 |
| 0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | B | 2024-05-28 | 2024-06-07 |
| 0742 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. | D | 2024-05-28 | 2024-06-07 |
| 0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | 2024-05-28 | 2024-06-07 |
| 0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | 2022-12-15 | 2023-01-13 |
| 0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | 2022-12-15 | 2023-01-13 |
| 0638 | Assure that each resident’s assessment is updated at least once every 3 months. | D | 2022-12-15 | 2023-01-13 |
| 0641 | Ensure each resident receives an accurate assessment. | D | 2022-12-15 | 2023-01-13 |
| 0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | 2022-12-15 | 2023-01-23 |
| 0685 | Assist a resident in gaining access to vision and hearing services. | D | 2022-12-15 | 2023-01-13 |
| 0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | 2022-12-15 | 2023-01-13 |
| 0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | 2022-12-15 | 2023-01-13 |
| 0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | 2022-12-15 | 2023-01-13 |
| 0700 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | D | 2022-12-15 | 2023-01-13 |
| 0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | 2022-12-15 | 2023-01-23 |
Financial Health (FY 2023)
Payer mix (share of resident days)
Medicare 7.7% Medicaid 68.6% Other 23.6%
Operating performance
Operating Margin
-14.1%
Total Margin
-13.6%
Occupancy Rate
74.2%
Cost per Resident Day
$27
Revenue & costs
Net Patient Revenue
$13.2M
Total Costs
$1.0M
Net Income
-$1.8M
Balance sheet
Total Assets
$10.5M
Total Liabilities
$37.1M
Fund Balance
-$26.7M
Current Ratio
1.32
Source: CMS SNF Cost Report (FY 2023). Cost report data lags by ~2 years.
Ownership & Corporate Structure
Chain: LIFE CARE CENTERS OF AMERICA
- Chain ID
311- Facilities in chain
- 194
- Legal business name
- LIFE CARE CENTERS OF AMERICA, INC.
Chain-average star ratings (for peer context)
Overall
3.5
Health
2.9
Staffing
3.3
QM
4.6
Owner / manager organizations (1)
| Organization | Role | Association |
|---|---|---|
| LIFE CARE CENTERS OF AMERICA, INC. | OPERATIONAL/MANAGERIAL CONTROL | since 09/01/1986 |
Owner / manager individuals (24)
| Name | Role | Association |
|---|---|---|
| PRESTON, FORREST | 5% OR GREATER DIRECT OWNERSHIP INTEREST | since 01/06/1976 |
| FLETCHER, TODD | OPERATIONAL/MANAGERIAL CONTROL | since 05/01/2021 |
| FOYE, CHRISTOPHER | OPERATIONAL/MANAGERIAL CONTROL | since 12/28/2015 |
| KAMENS, EDWARD | OPERATIONAL/MANAGERIAL CONTROL | since 04/28/2017 |
| LAFORTUNE, KENEE | OPERATIONAL/MANAGERIAL CONTROL | since 09/12/2019 |
| LAY, LISA | OPERATIONAL/MANAGERIAL CONTROL | since 04/24/2017 |
| LONG, ZOFIA | OPERATIONAL/MANAGERIAL CONTROL | since 07/01/1999 |
| PRESTON, AUBREY | OPERATIONAL/MANAGERIAL CONTROL | since 11/27/2024 |
| PRESTON, FORREST | OPERATIONAL/MANAGERIAL CONTROL | since 01/06/1976 |
| SWANKER, RICHARD | OPERATIONAL/MANAGERIAL CONTROL | since 01/01/2022 |
| ZIEGLER, JAMES | OPERATIONAL/MANAGERIAL CONTROL | since 09/18/2001 |
| FLETCHER, TODD | CORPORATE DIRECTOR | since 05/01/2021 |
| LAY, LISA | CORPORATE DIRECTOR | since 04/24/2017 |
| PRESTON, FORREST | CORPORATE DIRECTOR | since 01/06/1976 |
| SWANKER, RICHARD | CORPORATE DIRECTOR | since 01/01/2022 |
| ZIEGLER, JAMES | CORPORATE DIRECTOR | since 09/18/2001 |
| CROSS, CINDY | CORPORATE OFFICER | since 04/21/1994 |
| FLETCHER, TODD | CORPORATE OFFICER | since 11/02/2020 |
| HENRY, TERRY | CORPORATE OFFICER | since 08/16/1999 |
| LAY, LISA | CORPORATE OFFICER | since 02/08/2018 |
| PRESTON, FORREST | CORPORATE OFFICER | since 01/06/1976 |
| SWANKER, RICHARD | CORPORATE OFFICER | since 04/01/2011 |
| THURMOND, JOAN | CORPORATE OFFICER | since 09/22/2000 |
| ZIEGLER, JAMES | CORPORATE OFFICER | since 08/16/1999 |
Source: CMS Nursing Home Ownership. Percent ownership is rarely disclosed — CMS only requires it for specific roles.
Facility Features
- CCRC
- No
- Hospital-based
- No
- Resident / family council
- Resident
- Sprinkler systems
- Yes
- Abuse citation flag
- No
Methodology & sources
- Nursing Home Provider Info (
nh-provider-info), vintage 2026, downloaded 2026-04-14 , 14,703 rows. - Nursing Home Health Deficiencies (
nh-deficiencies), vintage 2026, downloaded 2026-04-14 , 418,972 rows. - Nursing Home Ownership (
nh-ownership), vintage 2026, downloaded 2026-04-14 , 160,393 rows. - Skilled Nursing Facility Cost Report (
snf-cost-report), vintage 2023, downloaded 2026-04-14 , 14,120 rows.
All Data
Every labeled field shipped for this facility by CMS. No national median or percentile context is available for SNFs in the current release.
Show 113 rows
| Source | Metric | Value | Raw key |
|---|---|---|---|
| Cost Report | Cost per Resident Day ($) | $27 | metrics.cost_per_resident_day |
| Cost Report | Current Ratio | 1.32 | metrics.current_ratio |
| Cost Report | fiscal_year | 2,023 | fiscal_year |
| Cost Report | Medicaid Day Share (%) | 68.6% | metrics.medicaid_day_share |
| Cost Report | Medicare Day Share (%) | 7.7% | metrics.medicare_day_share |
| Cost Report | Net Income ($) | $-1,796,394 | metrics.net_income |
| Cost Report | Net Patient Revenue ($) | $13,200,400 | metrics.net_patient_revenue |
| Cost Report | Occupancy Rate (%) | 74.2% | metrics.occupancy_rate |
| Cost Report | Operating Margin (%) | -14.1% | metrics.operating_margin |
| Cost Report | Total Assets ($) | $10,460,882 | metrics.total_assets |
| Cost Report | Total Costs ($) | $1,029,619 | metrics.total_costs |
| Cost Report | Total Fund Balances ($) | $-26,687,579 | metrics.fund_balance |
| Cost Report | Total Liabilities ($) | $37,148,461 | metrics.total_liabilities |
| Cost Report | Total Margin (%) | -13.6% | metrics.total_margin |
| Provider Information | Abuse Icon | N | Abuse Icon |
| Provider Information | Adjusted LPN Staffing Hours per Resident per Day | 1.08825 | Adjusted LPN Staffing Hours per Resident per Day |
| Provider Information | Adjusted Nurse Aide Staffing Hours per Resident per Day | 2.26697 | Adjusted Nurse Aide Staffing Hours per Resident per Day |
| Provider Information | Adjusted RN Staffing Hours per Resident per Day | 0.50487 | Adjusted RN Staffing Hours per Resident per Day |
| Provider Information | Adjusted Total Nurse Staffing Hours per Resident per Day | 3.86009 | Adjusted Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Adjusted Weekend Total Nurse Staffing Hours per Resident per Day | 3.31496 | Adjusted Weekend Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Administrator turnover footnote | 26 | Administrator turnover footnote |
| Provider Information | Automatic Sprinkler Systems in All Required Areas | Yes | Automatic Sprinkler Systems in All Required Areas |
| Provider Information | Average Number of Residents per Day | 120.5 | Average Number of Residents per Day |
| Provider Information | Average Number of Residents per Day Footnote | — | Average Number of Residents per Day Footnote |
| Provider Information | Case-Mix LPN Staffing Hours per Resident per Day | 0.84683 | Case-Mix LPN Staffing Hours per Resident per Day |
| Provider Information | Case-Mix Nurse Aide Staffing Hours per Resident per Day | 2.30150 | Case-Mix Nurse Aide Staffing Hours per Resident per Day |
| Provider Information | Case-Mix RN Staffing Hours per Resident per Day | 0.66749 | Case-Mix RN Staffing Hours per Resident per Day |
| Provider Information | Case-Mix Total Nurse Staffing Hours per Resident per Day | 3.81583 | Case-Mix Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day | 3.36325 | Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Chain Average Health Inspection Rating | 2.9 | Chain Average Health Inspection Rating |
| Provider Information | Chain Average Overall 5-star Rating | 3.5 | Chain Average Overall 5-star Rating |
| Provider Information | Chain Average QM Rating | 4.6 | Chain Average QM Rating |
| Provider Information | Chain Average Staffing Rating | 3.3 | Chain Average Staffing Rating |
| Provider Information | Chain ID | 311 | Chain ID |
| Provider Information | Chain Name | LIFE CARE CENTERS OF AMERICA | Chain Name |
| Provider Information | City/Town | ACTON | City/Town |
| Provider Information | CMS Certification Number (CCN) | 225191 | CMS Certification Number (CCN) |
| Provider Information | Continuing Care Retirement Community | N | Continuing Care Retirement Community |
| Provider Information | County/Parish | Middlesex | County/Parish |
| Provider Information | Date First Approved to Provide Medicare and Medicaid Services | 1969-10-27 | Date First Approved to Provide Medicare and Medicaid Services |
| Provider Information | Geocoding Footnote | 22 | Geocoding Footnote |
| Provider Information | Health Inspection Rating | 4 | Health Inspection Rating |
| Provider Information | Health Inspection Rating Footnote | — | Health Inspection Rating Footnote |
| Provider Information | Latitude | 42.4774 | Latitude |
| Provider Information | Legal Business Name | LIFE CARE CENTERS OF AMERICA, INC. | Legal Business Name |
| Provider Information | Location | ONE GREAT ROAD,ACTON,MA,01720 | Location |
| Provider Information | Long-Stay QM Rating | 5 | Long-Stay QM Rating |
| Provider Information | Long-Stay QM Rating Footnote | — | Long-Stay QM Rating Footnote |
| Provider Information | Longitude | -71.447 | Longitude |
| Provider Information | Most Recent Health Inspection More Than 2 Years Ago | N | Most Recent Health Inspection More Than 2 Years Ago |
| Provider Information | Number of administrators who have left the nursing home | — | Number of administrators who have left the nursing home |
| Provider Information | Number of Certified Beds | 155 | Number of Certified Beds |
| Provider Information | Number of Citations from Infection Control Inspections | — | Number of Citations from Infection Control Inspections |
| Provider Information | Number of Facilities in Chain | 194 | Number of Facilities in Chain |
| Provider Information | Number of Fines | 0 | Number of Fines |
| Provider Information | Number of Payment Denials | 0 | Number of Payment Denials |
| Provider Information | Nursing Case-Mix Index | 1.35178 | Nursing Case-Mix Index |
| Provider Information | Nursing Case-Mix Index Ratio | 0.98122 | Nursing Case-Mix Index Ratio |
| Provider Information | Overall Rating | 4 | Overall Rating |
| Provider Information | Overall Rating Footnote | — | Overall Rating Footnote |
| Provider Information | Ownership Type | For profit - Corporation | Ownership Type |
| Provider Information | Physical Therapist Staffing Footnote | — | Physical Therapist Staffing Footnote |
| Provider Information | Processing Date | 2026-03-01 | Processing Date |
| Provider Information | Provider Address | ONE GREAT ROAD | Provider Address |
| Provider Information | Provider Changed Ownership in Last 12 Months | N | Provider Changed Ownership in Last 12 Months |
| Provider Information | Provider Name | LIFE CARE CENTER OF ACTON | Provider Name |
| Provider Information | Provider Resides in Hospital | N | Provider Resides in Hospital |
| Provider Information | Provider SSA County Code | 090 | Provider SSA County Code |
| Provider Information | Provider Type | Medicare and Medicaid | Provider Type |
| Provider Information | QM Rating | 4 | QM Rating |
| Provider Information | QM Rating Footnote | — | QM Rating Footnote |
| Provider Information | Rating Cycle 1 Health Deficiency Score | 20 | Rating Cycle 1 Health Deficiency Score |
| Provider Information | Rating Cycle 1 Health Revisit Score | 0 | Rating Cycle 1 Health Revisit Score |
| Provider Information | Rating Cycle 1 Number of Complaint Health Deficiencies | 0 | Rating Cycle 1 Number of Complaint Health Deficiencies |
| Provider Information | Rating Cycle 1 Number of Health Revisits | 1 | Rating Cycle 1 Number of Health Revisits |
| Provider Information | Rating Cycle 1 Number of Standard Health Deficiencies | 2 | Rating Cycle 1 Number of Standard Health Deficiencies |
| Provider Information | Rating Cycle 1 Standard Survey Health Date | 2025-07-21 | Rating Cycle 1 Standard Survey Health Date |
| Provider Information | Rating Cycle 1 Total Health Score | 20 | Rating Cycle 1 Total Health Score |
| Provider Information | Rating Cycle 1 Total Number of Health Deficiencies | 2 | Rating Cycle 1 Total Number of Health Deficiencies |
| Provider Information | Rating Cycle 2 Number of Standard Health Deficiencies | 3 | Rating Cycle 2 Number of Standard Health Deficiencies |
| Provider Information | Rating Cycle 2 Standard Health Survey Date | 2024-05-28 | Rating Cycle 2 Standard Health Survey Date |
| Provider Information | Rating Cycle 2/3 Health Deficiency Score | 8 | Rating Cycle 2/3 Health Deficiency Score |
| Provider Information | Rating Cycle 2/3 Health Revisit Score | 0 | Rating Cycle 2/3 Health Revisit Score |
| Provider Information | Rating Cycle 2/3 Number of Complaint Health Deficiencies | 0 | Rating Cycle 2/3 Number of Complaint Health Deficiencies |
| Provider Information | Rating Cycle 2/3 Number of Health Revisits | 1 | Rating Cycle 2/3 Number of Health Revisits |
| Provider Information | Rating Cycle 2/3 Total Health Score | 8 | Rating Cycle 2/3 Total Health Score |
| Provider Information | Rating Cycle 2/3 Total Number of Health Deficiencies | 3 | Rating Cycle 2/3 Total Number of Health Deficiencies |
| Provider Information | Registered Nurse hours per resident per day on the weekend | 0.36420 | Registered Nurse hours per resident per day on the weekend |
| Provider Information | Registered Nurse turnover | 36.4 | Registered Nurse turnover |
| Provider Information | Registered Nurse turnover footnote | — | Registered Nurse turnover footnote |
| Provider Information | Reported Licensed Staffing Hours per Resident per Day | 1.57452 | Reported Licensed Staffing Hours per Resident per Day |
| Provider Information | Reported LPN Staffing Hours per Resident per Day | 1.07554 | Reported LPN Staffing Hours per Resident per Day |
| Provider Information | Reported Nurse Aide Staffing Hours per Resident per Day | 2.24049 | Reported Nurse Aide Staffing Hours per Resident per Day |
| Provider Information | Reported Physical Therapist Staffing Hours per Resident Per Day | 0.07914 | Reported Physical Therapist Staffing Hours per Resident Per Day |
| Provider Information | Reported RN Staffing Hours per Resident per Day | 0.49898 | Reported RN Staffing Hours per Resident per Day |
| Provider Information | Reported Staffing Footnote | — | Reported Staffing Footnote |
| Provider Information | Reported Total Nurse Staffing Hours per Resident per Day | 3.81500 | Reported Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Short-Stay QM Rating | 4 | Short-Stay QM Rating |
| Provider Information | Short-Stay QM Rating Footnote | — | Short-Stay QM Rating Footnote |
| Provider Information | Special Focus Status | — | Special Focus Status |
| Provider Information | Staffing Rating | 3 | Staffing Rating |
| Provider Information | Staffing Rating Footnote | — | Staffing Rating Footnote |
| Provider Information | State | MA | State |
| Provider Information | Telephone Number | 9782639101 | Telephone Number |
| Provider Information | Total Amount of Fines in Dollars | 0.00 | Total Amount of Fines in Dollars |
| Provider Information | Total number of nurse staff hours per resident per day on the weekend | 3.27624 | Total number of nurse staff hours per resident per day on the weekend |
| Provider Information | Total Number of Penalties | 0 | Total Number of Penalties |
| Provider Information | Total nursing staff turnover | 37.8 | Total nursing staff turnover |
| Provider Information | Total nursing staff turnover footnote | — | Total nursing staff turnover footnote |
| Provider Information | Total Weighted Health Survey Score | 17.000 | Total Weighted Health Survey Score |
| Provider Information | Urban | Y | Urban |
| Provider Information | With a Resident and Family Council | Resident | With a Resident and Family Council |
| Provider Information | ZIP Code | 01720 | ZIP Code |