Overview

Address
290 US RT 1, SCARBOROUGH, ME 04074
Phone
2078837184
Certified beds
120
Avg daily residents
110 (92% of beds filled)
Ownership
Non-profit corporation
Provider type
Medicare and Medicaid
Medicare/Medicaid since
1993-01-01
Setting
Urban
4 /5
CMS Overall Rating

CMS 5-Star Ratings

CMS rates every Medicare/Medicaid-certified nursing home on four domains. The Overall rating is driven primarily by Health Inspection results, then adjusted up or down by Staffing and Quality Measures.

Overall Rating
Composite of Health Inspection, Staffing, and Quality Measures.
4/5
Health Inspection
Based on the three most recent standard surveys, with more weight on recent results.
5/5
Staffing
Weighted combination of RN and total nurse staffing hours per resident per day, case-mix adjusted.
5/5
Quality Measures
15 resident-level quality measures split between long-stay and short-stay (post-acute) residents.
1/5
Quality Measures breakdown
Long-Stay Quality Measures 2/5
Short-Stay Quality Measures 1/5

Staffing & Workforce

Direct-care staffing is the strongest operational driver of quality in nursing homes. Values are hours per resident per day, derived from payroll-based journal (PBJ) submissions. "Case-mix" adjusts for resident acuity; "Adjusted" is the CMS rating-input value.

Role Reported Case-mix expected Adjusted Federal floor
Total nurse
All nursing staff combined: RN + LPN + Aide
4.51 3.27 5.33 ≥ 3.48
Registered Nurse (RN)
Licensed RN hours. Strongest driver of clinical outcomes.
1.63 0.57 1.93 ≥ 0.55
Licensed Practical Nurse (LPN)
LPN/LVN hours. Often handles medication administration.
0.22 0.73 0.26
Nurse aide
CNA hours. Bulk of direct resident care — bathing, feeding, mobility.
2.66 1.97 3.15
Licensed (RN + LPN)
Combined licensed nurse coverage.
1.85
Physical therapist
Rehabilitation therapist hours — important for post-acute / rehab admissions.
0.12

Federal minimums (phasing in under the CMS 2024 minimum staffing rule) shown for reference. RN: 0.55 hrs/resident/day. Total nurse: 3.48 hrs/resident/day.

Weekend staffing

Total nurse (weekend)
3.86
hrs / resident / day
RN (weekend)
1.08
hrs / resident / day
Total nurse (adjusted, weekend)
4.56
hrs / resident / day

Weekend under-staffing is a common quality-of-care concern — adverse events are more frequent when licensed coverage drops.

Staff turnover

Total nursing staff turnover
44.6%
annual
RN turnover
26.2%
annual
Administrators departed
0
last 12 months

Resident acuity

Nursing Case-Mix Index
1.16
higher acuity than avg
Case-Mix Index Ratio
0.84
facility / state ratio

Health Inspections

CMS weights three inspection cycles to compute the Health Inspection rating: the most recent (50%), the second most recent (33%), and the oldest (17%). Each standard-survey deficiency is assigned a score based on scope and severity; complaint-survey findings and revisit scores are added to produce the cycle total.

Cycle Date Total defs. Standard Complaint Deficiency score Revisits Total score
Cycle 1 (most recent) 2024-11-20 4 3 1 16 1 16
Cycle 2/3 (prior) 2023-08-31 5 5 0 20 1 20
Total weighted health score
17.0
lower is better

Deficiencies (9)

Individual survey findings. Scope/severity uses the CMS A–L matrix: letters further down the alphabet indicate greater harm and wider scope, up through J–L (immediate jeopardy).

1 A/B/C No actual harm — minor
8 D/E/F Actual harm — potential for minor
Tag Description Scope/Severity Survey date Corrected
0557 Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. D 2025-06-17 2025-08-01
0557 Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. D 2024-11-20 2024-12-31
0584 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. D 2024-11-20 2024-12-31
0761 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. D 2024-11-20 2024-12-31
0584 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. D 2023-08-31 2023-10-01
0655 Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted D 2023-08-31 2023-10-01
0657 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. D 2023-08-31 2023-10-01
0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. E 2023-08-31 2023-10-01
0842 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. B 2023-08-31 2023-10-01

Financial Health (FY 2024)

Payer mix (share of resident days)

Medicare 1.4% Medicaid 31.1% Other 67.4%

Operating performance

Operating Margin
-37.1%
Total Margin
-6.7%
Occupancy Rate
92.7%
Cost per Resident Day
$35

Revenue & costs

Net Patient Revenue
$86.7M
Total Costs
$1.8M
Net Income
-$7.5M

Balance sheet

Total Assets
$172.6M
Total Liabilities
$52.1M
Fund Balance
$120.6M
Current Ratio
1.89

Source: CMS SNF Cost Report (FY 2024). Cost report data lags by ~2 years.

Ownership & Corporate Structure

Chain: MAINE VETERANS' HOME

Chain ID
330
Facilities in chain
5
Legal business name
MAINE VETERANS' HOME
Chain-average star ratings (for peer context)
Overall
4.2
Health
3.8
Staffing
5.0
QM
2.2

Owner / manager organizations (1)

Organization Role Association
MAINE VETERANS' HOME OPERATIONAL/MANAGERIAL CONTROL since 03/31/2009

Owner / manager individuals (20)

Name Role Association
KAMRA, RITA OPERATIONAL/MANAGERIAL CONTROL since 08/28/2016
MEADER, MELANIE OPERATIONAL/MANAGERIAL CONTROL since 01/30/2023
NUTTING, PATTY OPERATIONAL/MANAGERIAL CONTROL since 06/03/2024
WELCH, KATHERINE OPERATIONAL/MANAGERIAL CONTROL since 11/14/2014
ARMSTRONG, ANGELA CORPORATE DIRECTOR since 04/20/2024
BRAWN, CHRISTINE CORPORATE DIRECTOR since 04/20/2024
BURR, HEATHER CORPORATE DIRECTOR since 02/18/2021
COLLINS, SAMUEL CORPORATE DIRECTOR since 06/06/2022
GARDNER, CHRISTOPHER CORPORATE DIRECTOR since 06/06/2022
GENEST, EMIL CORPORATE DIRECTOR since 10/27/2020
JACKSON, DIANE CORPORATE DIRECTOR since 07/09/2022
LAGACE, DONALD CORPORATE DIRECTOR since 10/13/2020
MILLER, BRIDGET CORPORATE DIRECTOR since 04/20/2024
POOLER, MICHAEL CORPORATE DIRECTOR since 04/20/2024
RICHMOND, DAVID CORPORATE DIRECTOR since 09/26/2018
SANPEDRO, STEVEN CORPORATE DIRECTOR since 01/01/2015
SCHWETZ, JULIE CORPORATE DIRECTOR since 02/18/2021
BROOKS, KEVIN CORPORATE OFFICER since 05/01/2015
GAGNON, REBECCA CORPORATE OFFICER since 07/18/2022
KLAWITTER, BRAD CORPORATE OFFICER since 12/16/2024

Source: CMS Nursing Home Ownership. Percent ownership is rarely disclosed — CMS only requires it for specific roles.

Facility Features

CCRC
No
Hospital-based
No
Resident / family council
Both
Sprinkler systems
Yes
Abuse citation flag
No
Methodology & sources

Full methodology →

All Data

Every labeled field shipped for this facility by CMS. No national median or percentile context is available for SNFs in the current release.

Download CSV

Show 113 rows
Source Metric Value Raw key
Cost Report Cost per Resident Day ($) $35 metrics.cost_per_resident_day
Cost Report Current Ratio 1.89 metrics.current_ratio
Cost Report fiscal_year 2,024 fiscal_year
Cost Report Medicaid Day Share (%) 31.1% metrics.medicaid_day_share
Cost Report Medicare Day Share (%) 1.4% metrics.medicare_day_share
Cost Report Net Income ($) $-7,509,207 metrics.net_income
Cost Report Net Patient Revenue ($) $86,730,149 metrics.net_patient_revenue
Cost Report Occupancy Rate (%) 92.7% metrics.occupancy_rate
Cost Report Operating Margin (%) -37.1% metrics.operating_margin
Cost Report Total Assets ($) $172,629,725 metrics.total_assets
Cost Report Total Costs ($) $1,797,299 metrics.total_costs
Cost Report Total Fund Balances ($) $120,551,407 metrics.fund_balance
Cost Report Total Liabilities ($) $52,078,318 metrics.total_liabilities
Cost Report Total Margin (%) -6.7% metrics.total_margin
Provider Information Abuse Icon N Abuse Icon
Provider Information Adjusted LPN Staffing Hours per Resident per Day 0.25854 Adjusted LPN Staffing Hours per Resident per Day
Provider Information Adjusted Nurse Aide Staffing Hours per Resident per Day 3.14522 Adjusted Nurse Aide Staffing Hours per Resident per Day
Provider Information Adjusted RN Staffing Hours per Resident per Day 1.92521 Adjusted RN Staffing Hours per Resident per Day
Provider Information Adjusted Total Nurse Staffing Hours per Resident per Day 5.32897 Adjusted Total Nurse Staffing Hours per Resident per Day
Provider Information Adjusted Weekend Total Nurse Staffing Hours per Resident per Day 4.56065 Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Administrator turnover footnote Administrator turnover footnote
Provider Information Automatic Sprinkler Systems in All Required Areas Yes Automatic Sprinkler Systems in All Required Areas
Provider Information Average Number of Residents per Day 110.1 Average Number of Residents per Day
Provider Information Average Number of Residents per Day Footnote Average Number of Residents per Day Footnote
Provider Information Case-Mix LPN Staffing Hours per Resident per Day 0.72503 Case-Mix LPN Staffing Hours per Resident per Day
Provider Information Case-Mix Nurse Aide Staffing Hours per Resident per Day 1.97047 Case-Mix Nurse Aide Staffing Hours per Resident per Day
Provider Information Case-Mix RN Staffing Hours per Resident per Day 0.57148 Case-Mix RN Staffing Hours per Resident per Day
Provider Information Case-Mix Total Nurse Staffing Hours per Resident per Day 3.26699 Case-Mix Total Nurse Staffing Hours per Resident per Day
Provider Information Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day 2.87950 Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
Provider Information Chain Average Health Inspection Rating 3.8 Chain Average Health Inspection Rating
Provider Information Chain Average Overall 5-star Rating 4.2 Chain Average Overall 5-star Rating
Provider Information Chain Average QM Rating 2.2 Chain Average QM Rating
Provider Information Chain Average Staffing Rating 5.0 Chain Average Staffing Rating
Provider Information Chain ID 330 Chain ID
Provider Information Chain Name MAINE VETERANS' HOME Chain Name
Provider Information City/Town SCARBOROUGH City/Town
Provider Information CMS Certification Number (CCN) 205127 CMS Certification Number (CCN)
Provider Information Continuing Care Retirement Community N Continuing Care Retirement Community
Provider Information County/Parish Cumberland County/Parish
Provider Information Date First Approved to Provide Medicare and Medicaid Services 1993-01-01 Date First Approved to Provide Medicare and Medicaid Services
Provider Information Geocoding Footnote 22 Geocoding Footnote
Provider Information Health Inspection Rating 5 Health Inspection Rating
Provider Information Health Inspection Rating Footnote Health Inspection Rating Footnote
Provider Information Latitude 43.585 Latitude
Provider Information Legal Business Name MAINE VETERANS' HOME Legal Business Name
Provider Information Location 290 US RT 1,SCARBOROUGH,ME,04074 Location
Provider Information Long-Stay QM Rating 2 Long-Stay QM Rating
Provider Information Long-Stay QM Rating Footnote Long-Stay QM Rating Footnote
Provider Information Longitude -70.371 Longitude
Provider Information Most Recent Health Inspection More Than 2 Years Ago N Most Recent Health Inspection More Than 2 Years Ago
Provider Information Number of administrators who have left the nursing home 0 Number of administrators who have left the nursing home
Provider Information Number of Certified Beds 120 Number of Certified Beds
Provider Information Number of Citations from Infection Control Inspections Number of Citations from Infection Control Inspections
Provider Information Number of Facilities in Chain 5 Number of Facilities in Chain
Provider Information Number of Fines 0 Number of Fines
Provider Information Number of Payment Denials 0 Number of Payment Denials
Provider Information Nursing Case-Mix Index 1.15735 Nursing Case-Mix Index
Provider Information Nursing Case-Mix Index Ratio 0.84009 Nursing Case-Mix Index Ratio
Provider Information Overall Rating 4 Overall Rating
Provider Information Overall Rating Footnote Overall Rating Footnote
Provider Information Ownership Type Non profit - Corporation Ownership Type
Provider Information Physical Therapist Staffing Footnote Physical Therapist Staffing Footnote
Provider Information Processing Date 2026-03-01 Processing Date
Provider Information Provider Address 290 US RT 1 Provider Address
Provider Information Provider Changed Ownership in Last 12 Months N Provider Changed Ownership in Last 12 Months
Provider Information Provider Name MAINE VETERANS HOME - SCARBOROUGH Provider Name
Provider Information Provider Resides in Hospital N Provider Resides in Hospital
Provider Information Provider SSA County Code 020 Provider SSA County Code
Provider Information Provider Type Medicare and Medicaid Provider Type
Provider Information QM Rating 1 QM Rating
Provider Information QM Rating Footnote QM Rating Footnote
Provider Information Rating Cycle 1 Health Deficiency Score 16 Rating Cycle 1 Health Deficiency Score
Provider Information Rating Cycle 1 Health Revisit Score 0 Rating Cycle 1 Health Revisit Score
Provider Information Rating Cycle 1 Number of Complaint Health Deficiencies 1 Rating Cycle 1 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 1 Number of Health Revisits 1 Rating Cycle 1 Number of Health Revisits
Provider Information Rating Cycle 1 Number of Standard Health Deficiencies 3 Rating Cycle 1 Number of Standard Health Deficiencies
Provider Information Rating Cycle 1 Standard Survey Health Date 2024-11-20 Rating Cycle 1 Standard Survey Health Date
Provider Information Rating Cycle 1 Total Health Score 16 Rating Cycle 1 Total Health Score
Provider Information Rating Cycle 1 Total Number of Health Deficiencies 4 Rating Cycle 1 Total Number of Health Deficiencies
Provider Information Rating Cycle 2 Number of Standard Health Deficiencies 5 Rating Cycle 2 Number of Standard Health Deficiencies
Provider Information Rating Cycle 2 Standard Health Survey Date 2023-08-31 Rating Cycle 2 Standard Health Survey Date
Provider Information Rating Cycle 2/3 Health Deficiency Score 20 Rating Cycle 2/3 Health Deficiency Score
Provider Information Rating Cycle 2/3 Health Revisit Score 0 Rating Cycle 2/3 Health Revisit Score
Provider Information Rating Cycle 2/3 Number of Complaint Health Deficiencies 0 Rating Cycle 2/3 Number of Complaint Health Deficiencies
Provider Information Rating Cycle 2/3 Number of Health Revisits 1 Rating Cycle 2/3 Number of Health Revisits
Provider Information Rating Cycle 2/3 Total Health Score 20 Rating Cycle 2/3 Total Health Score
Provider Information Rating Cycle 2/3 Total Number of Health Deficiencies 5 Rating Cycle 2/3 Total Number of Health Deficiencies
Provider Information Registered Nurse hours per resident per day on the weekend 1.08180 Registered Nurse hours per resident per day on the weekend
Provider Information Registered Nurse turnover 26.2 Registered Nurse turnover
Provider Information Registered Nurse turnover footnote Registered Nurse turnover footnote
Provider Information Reported Licensed Staffing Hours per Resident per Day 1.84781 Reported Licensed Staffing Hours per Resident per Day
Provider Information Reported LPN Staffing Hours per Resident per Day 0.21877 Reported LPN Staffing Hours per Resident per Day
Provider Information Reported Nurse Aide Staffing Hours per Resident per Day 2.66138 Reported Nurse Aide Staffing Hours per Resident per Day
Provider Information Reported Physical Therapist Staffing Hours per Resident Per Day 0.11884 Reported Physical Therapist Staffing Hours per Resident Per Day
Provider Information Reported RN Staffing Hours per Resident per Day 1.62905 Reported RN Staffing Hours per Resident per Day
Provider Information Reported Staffing Footnote Reported Staffing Footnote
Provider Information Reported Total Nurse Staffing Hours per Resident per Day 4.50919 Reported Total Nurse Staffing Hours per Resident per Day
Provider Information Short-Stay QM Rating 1 Short-Stay QM Rating
Provider Information Short-Stay QM Rating Footnote Short-Stay QM Rating Footnote
Provider Information Special Focus Status Special Focus Status
Provider Information Staffing Rating 5 Staffing Rating
Provider Information Staffing Rating Footnote Staffing Rating Footnote
Provider Information State ME State
Provider Information Telephone Number 2078837184 Telephone Number
Provider Information Total Amount of Fines in Dollars 0.00 Total Amount of Fines in Dollars
Provider Information Total number of nurse staff hours per resident per day on the weekend 3.85907 Total number of nurse staff hours per resident per day on the weekend
Provider Information Total Number of Penalties 0 Total Number of Penalties
Provider Information Total nursing staff turnover 44.6 Total nursing staff turnover
Provider Information Total nursing staff turnover footnote Total nursing staff turnover footnote
Provider Information Total Weighted Health Survey Score 17.000 Total Weighted Health Survey Score
Provider Information Urban Y Urban
Provider Information With a Resident and Family Council Both With a Resident and Family Council
Provider Information ZIP Code 04074 ZIP Code