SNF
EASTSIDE CENTER FOR HEALTH & REHABILITATION, LLC
CCN: 205106 · BANGOR, ME 04401 · Penobscot County
Overview
- Address
- 516 MT HOPE AVENUE, BANGOR, ME 04401
- Phone
- 2079476131
- Certified beds
- 67
- Avg daily residents
- 63 (94% of beds filled)
- Ownership
- For-profit LLC
- Provider type
- Medicare and Medicaid
- Medicare/Medicaid since
- 1993-01-01
- Setting
- Urban
3 /5
★★★★★
CMS Overall Rating
CMS 5-Star Ratings
CMS rates every Medicare/Medicaid-certified nursing home on four domains. The Overall rating is driven primarily by Health Inspection results, then adjusted up or down by Staffing and Quality Measures.
Staffing & Workforce
Direct-care staffing is the strongest operational driver of quality in nursing homes. Values are hours per resident per day, derived from payroll-based journal (PBJ) submissions. "Case-mix" adjusts for resident acuity; "Adjusted" is the CMS rating-input value.
| Role | Reported | Case-mix expected | Adjusted | Federal floor | |
|---|---|---|---|---|---|
| Total nurse All nursing staff combined: RN + LPN + Aide | 4.48 | 4.72 | 3.66 | ≥ 3.48 | |
| Registered Nurse (RN) Licensed RN hours. Strongest driver of clinical outcomes. | 1.22 | 0.83 | 1.00 | ≥ 0.55 | |
| Licensed Practical Nurse (LPN) LPN/LVN hours. Often handles medication administration. | 0.33 | 1.05 | 0.27 | — | |
| Nurse aide CNA hours. Bulk of direct resident care — bathing, feeding, mobility. | 2.93 | 2.85 | 2.39 | — | |
| Licensed (RN + LPN) Combined licensed nurse coverage. | 1.55 | — | — | — | |
| Physical therapist Rehabilitation therapist hours — important for post-acute / rehab admissions. | 0.07 | — | — | — |
Federal minimums (phasing in under the CMS 2024 minimum staffing rule) shown for reference. RN: 0.55 hrs/resident/day. Total nurse: 3.48 hrs/resident/day.
Weekend staffing
Total nurse (weekend)
4.07
hrs / resident / day
RN (weekend)
0.87
hrs / resident / day
Total nurse (adjusted, weekend)
3.33
hrs / resident / day
Weekend under-staffing is a common quality-of-care concern — adverse events are more frequent when licensed coverage drops.
Staff turnover
Total nursing staff turnover
43.2%
annual
RN turnover
35.3%
annual
Administrators departed
0
last 12 months
Resident acuity
Nursing Case-Mix Index
1.67
higher acuity than avg
Case-Mix Index Ratio
1.21
facility / state ratio
Health Inspections
CMS weights three inspection cycles to compute the Health Inspection rating: the most recent (50%), the second most recent (33%), and the oldest (17%). Each standard-survey deficiency is assigned a score based on scope and severity; complaint-survey findings and revisit scores are added to produce the cycle total.
| Cycle | Date | Total defs. | Standard | Complaint | Deficiency score | Revisits | Total score |
|---|---|---|---|---|---|---|---|
| Cycle 1 (most recent) | 2025-02-25 | 12 | 7 | 5 | 80 | 1 | 80 |
| Cycle 2/3 (prior) | 2023-12-22 | 13 | 7 | 6 | 92 | 1 | 92 |
Total weighted health score
83.0
lower is better
Infection-control citations
0
last cycle
Deficiencies (29)
Individual survey findings. Scope/severity uses the CMS A–L matrix: letters further down the alphabet indicate greater harm and wider scope, up through J–L (immediate jeopardy).
2 A/B/C No actual harm — minor
25 D/E/F Actual harm — potential for minor
2 G/H/I Actual harm
| Tag | Description | Scope/Severity | Survey date | Corrected |
|---|---|---|---|---|
| 0692 | Provide enough food/fluids to maintain a resident's health. | D | 2025-12-30 | 2026-02-06 |
| 0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | 2025-12-30 | 2026-02-06 |
| 0814 | Dispose of garbage and refuse properly. | D | 2025-12-30 | 2026-02-06 |
| 0880 | Provide and implement an infection prevention and control program. | D | 2025-12-30 | 2026-02-06 |
| 0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | F | 2025-12-30 | 2026-02-06 |
| 0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | 2025-02-25 | 2025-03-20 |
| 0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | B | 2025-02-25 | 2025-03-20 |
| 0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | 2025-02-25 | 2025-03-20 |
| 0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | 2025-02-25 | 2025-03-20 |
| 0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | G | 2025-02-25 | 2025-03-20 |
| 0694 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D | 2025-02-25 | 2025-03-20 |
| 0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | 2025-02-25 | 2025-03-20 |
| 0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | 2025-01-02 | 2025-01-22 |
| 0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | 2024-04-22 | 2024-05-20 |
| 0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | 2024-04-22 | 2024-05-20 |
| 0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | 2024-04-09 | 2024-04-19 |
| 0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | 2023-12-22 | 2024-01-22 |
| 0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | 2023-12-22 | 2024-01-22 |
| 0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | 2023-12-22 | 2024-01-22 |
| 0801 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | E | 2023-12-22 | 2024-01-22 |
| 0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | 2023-12-22 | 2024-01-22 |
| 0814 | Dispose of garbage and refuse properly. | E | 2023-12-22 | 2024-01-22 |
| 0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | 2023-12-22 | 2024-01-22 |
| 0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | 2023-04-18 | 2023-05-16 |
| 0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | 2023-04-18 | 2023-04-13 |
| 0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | B | 2022-08-16 | 2022-09-12 |
| 0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | E | 2022-08-16 | 2022-09-12 |
| 0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | 2022-08-16 | 2022-09-12 |
| 0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | 2022-08-16 | 2022-09-12 |
Penalties (2)
Fines issued
2
last 3 years
Total fines
$19,838
| Date | Type | Fine amount |
|---|---|---|
| 2023-04-18 | Fine | $8,648 |
| 2025-02-25 | Fine | $11,190 |
Source: CMS Nursing Home Penalties.
Financial Health (FY 2023)
Payer mix (share of resident days)
Medicare 13.8% Medicaid 62.1% Other 24.1%
Operating performance
Operating Margin
-1.3%
Total Margin
-1.1%
Occupancy Rate
89.4%
Cost per Resident Day
$56
Revenue & costs
Net Patient Revenue
$9.2M
Total Costs
$1.3M
Net Income
-$97K
Balance sheet
Total Assets
$4.6M
Total Liabilities
$6.3M
Fund Balance
-$1.6M
Current Ratio
0.58
Source: CMS SNF Cost Report (FY 2023). Cost report data lags by ~2 years.
Ownership & Corporate Structure
Chain: NATIONAL HEALTH CARE ASSOCIATES
- Chain ID
363- Facilities in chain
- 43
- Legal business name
- VK BANGOR LLC
Chain-average star ratings (for peer context)
Overall
3.0
Health
2.7
Staffing
2.8
QM
4.1
Owner / manager organizations (6)
| Organization | Role | Association |
|---|---|---|
| VK HEALTH FACILITIES LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | since 01/15/2013 |
| MARVIN OSTREICHER 2012 FAMILY TRUST | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | since 01/28/2013 |
| MERIDIAN CAPITAL FOUNDATION | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | since 01/28/2013 |
| MSO ASSOCIATES LLC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | since 01/28/2013 |
| SUSAN OSTREICHER 2012 FAMILY TRUST | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | since 01/28/2013 |
| VENTAS NHV FUND | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | since 01/28/2013 |
Owner / manager individuals (9)
| Name | Role | Association |
|---|---|---|
| GLUCK, ROBERT | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | since 01/28/2013 |
| LOBELL, JONAH | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | since 01/28/2013 |
| OSTREICHER, MARVIN | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | since 01/28/2013 |
| OSTREICHER, SUSAN | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | since 01/28/2013 |
| SCHOOR, KALMAN | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | since 01/28/2013 |
| WEINSTOCK, ABRAHAM | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | since 01/28/2013 |
| OSTREICHER, MARVIN | OPERATIONAL/MANAGERIAL CONTROL | since 01/28/2013 |
| BOKOW, BARRY | CORPORATE OFFICER | since 03/04/2013 |
| CLEAVES, ROBERT | W-2 MANAGING EMPLOYEE | since 09/07/2022 |
Source: CMS Nursing Home Ownership. Percent ownership is rarely disclosed — CMS only requires it for specific roles.
Facility Features
- CCRC
- No
- Hospital-based
- No
- Resident / family council
- Resident
- Sprinkler systems
- Yes
- Abuse citation flag
- No
Methodology & sources
- Nursing Home Provider Info (
nh-provider-info), vintage 2026, downloaded 2026-04-14 , 14,703 rows. - Nursing Home Penalties (
nh-penalties), vintage 2026, downloaded 2026-04-14 , 16,915 rows. - Nursing Home Health Deficiencies (
nh-deficiencies), vintage 2026, downloaded 2026-04-14 , 418,972 rows. - Nursing Home Ownership (
nh-ownership), vintage 2026, downloaded 2026-04-14 , 160,393 rows. - Skilled Nursing Facility Cost Report (
snf-cost-report), vintage 2023, downloaded 2026-04-14 , 14,120 rows.
All Data
Every labeled field shipped for this facility by CMS. No national median or percentile context is available for SNFs in the current release.
Show 113 rows
| Source | Metric | Value | Raw key |
|---|---|---|---|
| Cost Report | Cost per Resident Day ($) | $56 | metrics.cost_per_resident_day |
| Cost Report | Current Ratio | 0.58 | metrics.current_ratio |
| Cost Report | fiscal_year | 2,023 | fiscal_year |
| Cost Report | Medicaid Day Share (%) | 62.1% | metrics.medicaid_day_share |
| Cost Report | Medicare Day Share (%) | 13.8% | metrics.medicare_day_share |
| Cost Report | Net Income ($) | $-97,001 | metrics.net_income |
| Cost Report | Net Patient Revenue ($) | $9,184,464 | metrics.net_patient_revenue |
| Cost Report | Occupancy Rate (%) | 89.4% | metrics.occupancy_rate |
| Cost Report | Operating Margin (%) | -1.3% | metrics.operating_margin |
| Cost Report | Total Assets ($) | $4,615,898 | metrics.total_assets |
| Cost Report | Total Costs ($) | $1,265,727 | metrics.total_costs |
| Cost Report | Total Fund Balances ($) | $-1,641,596 | metrics.fund_balance |
| Cost Report | Total Liabilities ($) | $6,257,494 | metrics.total_liabilities |
| Cost Report | Total Margin (%) | -1.1% | metrics.total_margin |
| Provider Information | Abuse Icon | N | Abuse Icon |
| Provider Information | Adjusted LPN Staffing Hours per Resident per Day | 0.26701 | Adjusted LPN Staffing Hours per Resident per Day |
| Provider Information | Adjusted Nurse Aide Staffing Hours per Resident per Day | 2.39461 | Adjusted Nurse Aide Staffing Hours per Resident per Day |
| Provider Information | Adjusted RN Staffing Hours per Resident per Day | 1.00185 | Adjusted RN Staffing Hours per Resident per Day |
| Provider Information | Adjusted Total Nurse Staffing Hours per Resident per Day | 3.66347 | Adjusted Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Adjusted Weekend Total Nurse Staffing Hours per Resident per Day | 3.33012 | Adjusted Weekend Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Administrator turnover footnote | — | Administrator turnover footnote |
| Provider Information | Automatic Sprinkler Systems in All Required Areas | Yes | Automatic Sprinkler Systems in All Required Areas |
| Provider Information | Average Number of Residents per Day | 62.9 | Average Number of Residents per Day |
| Provider Information | Average Number of Residents per Day Footnote | — | Average Number of Residents per Day Footnote |
| Provider Information | Case-Mix LPN Staffing Hours per Resident per Day | 1.04727 | Case-Mix LPN Staffing Hours per Resident per Day |
| Provider Information | Case-Mix Nurse Aide Staffing Hours per Resident per Day | 2.84625 | Case-Mix Nurse Aide Staffing Hours per Resident per Day |
| Provider Information | Case-Mix RN Staffing Hours per Resident per Day | 0.82548 | Case-Mix RN Staffing Hours per Resident per Day |
| Provider Information | Case-Mix Total Nurse Staffing Hours per Resident per Day | 4.71900 | Case-Mix Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day | 4.15930 | Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Chain Average Health Inspection Rating | 2.7 | Chain Average Health Inspection Rating |
| Provider Information | Chain Average Overall 5-star Rating | 3.0 | Chain Average Overall 5-star Rating |
| Provider Information | Chain Average QM Rating | 4.1 | Chain Average QM Rating |
| Provider Information | Chain Average Staffing Rating | 2.8 | Chain Average Staffing Rating |
| Provider Information | Chain ID | 363 | Chain ID |
| Provider Information | Chain Name | NATIONAL HEALTH CARE ASSOCIATES | Chain Name |
| Provider Information | City/Town | BANGOR | City/Town |
| Provider Information | CMS Certification Number (CCN) | 205106 | CMS Certification Number (CCN) |
| Provider Information | Continuing Care Retirement Community | N | Continuing Care Retirement Community |
| Provider Information | County/Parish | Penobscot | County/Parish |
| Provider Information | Date First Approved to Provide Medicare and Medicaid Services | 1993-01-01 | Date First Approved to Provide Medicare and Medicaid Services |
| Provider Information | Geocoding Footnote | — | Geocoding Footnote |
| Provider Information | Health Inspection Rating | 2 | Health Inspection Rating |
| Provider Information | Health Inspection Rating Footnote | — | Health Inspection Rating Footnote |
| Provider Information | Latitude | 44.8207 | Latitude |
| Provider Information | Legal Business Name | VK BANGOR LLC | Legal Business Name |
| Provider Information | Location | 516 MT HOPE AVENUE,BANGOR,ME,04401 | Location |
| Provider Information | Long-Stay QM Rating | 5 | Long-Stay QM Rating |
| Provider Information | Long-Stay QM Rating Footnote | — | Long-Stay QM Rating Footnote |
| Provider Information | Longitude | -68.745 | Longitude |
| Provider Information | Most Recent Health Inspection More Than 2 Years Ago | N | Most Recent Health Inspection More Than 2 Years Ago |
| Provider Information | Number of administrators who have left the nursing home | 0 | Number of administrators who have left the nursing home |
| Provider Information | Number of Certified Beds | 67 | Number of Certified Beds |
| Provider Information | Number of Citations from Infection Control Inspections | 0 | Number of Citations from Infection Control Inspections |
| Provider Information | Number of Facilities in Chain | 43 | Number of Facilities in Chain |
| Provider Information | Number of Fines | 2 | Number of Fines |
| Provider Information | Number of Payment Denials | 0 | Number of Payment Denials |
| Provider Information | Nursing Case-Mix Index | 1.67173 | Nursing Case-Mix Index |
| Provider Information | Nursing Case-Mix Index Ratio | 1.21347 | Nursing Case-Mix Index Ratio |
| Provider Information | Overall Rating | 3 | Overall Rating |
| Provider Information | Overall Rating Footnote | — | Overall Rating Footnote |
| Provider Information | Ownership Type | For profit - Limited Liability company | Ownership Type |
| Provider Information | Physical Therapist Staffing Footnote | — | Physical Therapist Staffing Footnote |
| Provider Information | Processing Date | 2026-03-01 | Processing Date |
| Provider Information | Provider Address | 516 MT HOPE AVENUE | Provider Address |
| Provider Information | Provider Changed Ownership in Last 12 Months | N | Provider Changed Ownership in Last 12 Months |
| Provider Information | Provider Name | EASTSIDE CENTER FOR HEALTH & REHABILITATION, LLC | Provider Name |
| Provider Information | Provider Resides in Hospital | N | Provider Resides in Hospital |
| Provider Information | Provider SSA County Code | 090 | Provider SSA County Code |
| Provider Information | Provider Type | Medicare and Medicaid | Provider Type |
| Provider Information | QM Rating | 5 | QM Rating |
| Provider Information | QM Rating Footnote | — | QM Rating Footnote |
| Provider Information | Rating Cycle 1 Health Deficiency Score | 80 | Rating Cycle 1 Health Deficiency Score |
| Provider Information | Rating Cycle 1 Health Revisit Score | 0 | Rating Cycle 1 Health Revisit Score |
| Provider Information | Rating Cycle 1 Number of Complaint Health Deficiencies | 5 | Rating Cycle 1 Number of Complaint Health Deficiencies |
| Provider Information | Rating Cycle 1 Number of Health Revisits | 1 | Rating Cycle 1 Number of Health Revisits |
| Provider Information | Rating Cycle 1 Number of Standard Health Deficiencies | 7 | Rating Cycle 1 Number of Standard Health Deficiencies |
| Provider Information | Rating Cycle 1 Standard Survey Health Date | 2025-02-25 | Rating Cycle 1 Standard Survey Health Date |
| Provider Information | Rating Cycle 1 Total Health Score | 80 | Rating Cycle 1 Total Health Score |
| Provider Information | Rating Cycle 1 Total Number of Health Deficiencies | 12 | Rating Cycle 1 Total Number of Health Deficiencies |
| Provider Information | Rating Cycle 2 Number of Standard Health Deficiencies | 7 | Rating Cycle 2 Number of Standard Health Deficiencies |
| Provider Information | Rating Cycle 2 Standard Health Survey Date | 2023-12-22 | Rating Cycle 2 Standard Health Survey Date |
| Provider Information | Rating Cycle 2/3 Health Deficiency Score | 92 | Rating Cycle 2/3 Health Deficiency Score |
| Provider Information | Rating Cycle 2/3 Health Revisit Score | 0 | Rating Cycle 2/3 Health Revisit Score |
| Provider Information | Rating Cycle 2/3 Number of Complaint Health Deficiencies | 6 | Rating Cycle 2/3 Number of Complaint Health Deficiencies |
| Provider Information | Rating Cycle 2/3 Number of Health Revisits | 1 | Rating Cycle 2/3 Number of Health Revisits |
| Provider Information | Rating Cycle 2/3 Total Health Score | 92 | Rating Cycle 2/3 Total Health Score |
| Provider Information | Rating Cycle 2/3 Total Number of Health Deficiencies | 13 | Rating Cycle 2/3 Total Number of Health Deficiencies |
| Provider Information | Registered Nurse hours per resident per day on the weekend | 0.87376 | Registered Nurse hours per resident per day on the weekend |
| Provider Information | Registered Nurse turnover | 35.3 | Registered Nurse turnover |
| Provider Information | Registered Nurse turnover footnote | — | Registered Nurse turnover footnote |
| Provider Information | Reported Licensed Staffing Hours per Resident per Day | 1.55085 | Reported Licensed Staffing Hours per Resident per Day |
| Provider Information | Reported LPN Staffing Hours per Resident per Day | 0.32635 | Reported LPN Staffing Hours per Resident per Day |
| Provider Information | Reported Nurse Aide Staffing Hours per Resident per Day | 2.92680 | Reported Nurse Aide Staffing Hours per Resident per Day |
| Provider Information | Reported Physical Therapist Staffing Hours per Resident Per Day | 0.06978 | Reported Physical Therapist Staffing Hours per Resident Per Day |
| Provider Information | Reported RN Staffing Hours per Resident per Day | 1.22451 | Reported RN Staffing Hours per Resident per Day |
| Provider Information | Reported Staffing Footnote | — | Reported Staffing Footnote |
| Provider Information | Reported Total Nurse Staffing Hours per Resident per Day | 4.47765 | Reported Total Nurse Staffing Hours per Resident per Day |
| Provider Information | Short-Stay QM Rating | 4 | Short-Stay QM Rating |
| Provider Information | Short-Stay QM Rating Footnote | — | Short-Stay QM Rating Footnote |
| Provider Information | Special Focus Status | — | Special Focus Status |
| Provider Information | Staffing Rating | 4 | Staffing Rating |
| Provider Information | Staffing Rating Footnote | — | Staffing Rating Footnote |
| Provider Information | State | ME | State |
| Provider Information | Telephone Number | 2079476131 | Telephone Number |
| Provider Information | Total Amount of Fines in Dollars | 19838.00 | Total Amount of Fines in Dollars |
| Provider Information | Total number of nurse staff hours per resident per day on the weekend | 4.07023 | Total number of nurse staff hours per resident per day on the weekend |
| Provider Information | Total Number of Penalties | 2 | Total Number of Penalties |
| Provider Information | Total nursing staff turnover | 43.2 | Total nursing staff turnover |
| Provider Information | Total nursing staff turnover footnote | — | Total nursing staff turnover footnote |
| Provider Information | Total Weighted Health Survey Score | 83.000 | Total Weighted Health Survey Score |
| Provider Information | Urban | Y | Urban |
| Provider Information | With a Resident and Family Council | Resident | With a Resident and Family Council |
| Provider Information | ZIP Code | 04401 | ZIP Code |